Name: Henry's Newport
Address: 150 Newport Boulevard, Pasay, 00000, PH

6/10

Pleasant

26 Jul 2026

phillip

Tv did not work and when I contacted the concierge in person there was no follow up.
Shuttle service was fantastic

6/10

Pleasant

22 Jul 2026

Tuaniga

Microwave didn’t work and stove was also turned off
Closet was dirty but other than that I had a good stay
AC was good . for some reason I had good Wi-Fi for the first time since I’ve been staying @ Henry’s Newport which was a plus and I would like to stay @ the south wing on my next trip
Thank you

Partner

2/10

Poor

13 Jul 2026

Enrisa

The location was ideal for my needs, and very near the terminal 3, plus food , spa massage and salon.
The property was not well maintained, and the building old.
( The elevator push button actually went inside the wall when we used it)
Here are the things that made my stay stressful:
1) There was no heater for the shower as advertised.
2) Toilet paper was not avaliable- upon request from the property manager, they were provided BUT was not brought to our room. Instead, we had to claim it from the front desk.
3) The remote for the AC didn't sync with the AC itself. It became hot in the room, and we had to experiment with the temperature settings.
4) The couch or futon, was super old - it sagged, and was almost too the floor.
5) NO WIFI WAS PROVIDED - THERE WAS NO VISIBLE wifi information and their QR code didn't work.
6) Their trash can was only a bucket - not even covered. No toothbrush provided, as advertised.

The upside was that Henry accommodated my luggages and put them in storage for the two days I requested.

Overall, very disappointed and won't recommend this place.

Family

10/10

Exceptional

13 Jul 2026

Pio Herany

Malinis at friendly ang mga staff

Family_with_children

6/10

Pleasant

09 Jul 2026

Maryann

The property was average. Good for budget travelers. The staff were excellent. They were really helpful.

Family_with_children

4/10

Poor

07 Jul 2026

Sergey

The water pressure is so lower that it's impractical to shower and the property sends automatic long messages about everything, but ignore actual questions.

Self

8/10

Excellent

25 Jun 2026

Sixie Rozz

The room was very clean and the staff were very helpful and friendly. There was a washer and dryer, refrigerator, microwave, and stove. In the unit I stayed, they have to fix the airconditioning unit in the living room area because it is warm.

4/10

Poor

13 Jun 2026

Arif

room was clean but weary noisy ventilator in the beat room

Self

10/10

Exceptional

08 Jun 2026

Jose

bad place

6/10

Pleasant

07 Jun 2026

Natasha

Room was clean and functional but towels, soap, and toilet paper were not in the room. Fridge and TV also wouldn’t turn on. I was there for just a short night stay before catching a flight so it wasn’t too bothersome because I had what I need to get by, but double check with the boat beforehand. I got a message about those amenities being provided after I checked out.

Self

10/10

Exceptional

31 May 2026

Francis theresa

Friendly staff. Caretaker is very responsive. And above all. The owner sir Henry is very accommodating and easy to talked too. Second timer to check In.

Family_with_children

6/10

Pleasant

30 May 2026

Richard

We called for an extra towel as only two were provided and Brian brought us a pillow and towel for our daughter . The room was for three. That was good. We had a booked time at the pool what was off putting was seeing rats climb plants between floors while we were in the pool. The room was basically clean but a new toilet seat would be great as the current one was discolored and looked awful. Stayed in room 4G in the north wing

Family_with_children

6/10

Pleasant

29 May 2026

Teresita

Staff members are helpful!

Partner

6/10

Pleasant

25 May 2026

Arnold Kelly

The staff was very helpful. The unit could have been better if there are no bugs.. moreso, towels were worn out and old thus not presentable to paying guests.. location is nice but a lot can be improved on the unit itself.

Family

6/10

Pleasant

19 May 2026

Teresita

Staff members are very helpful; they try to do their best!

Partner

10/10

Exceptional

17 May 2026

Claro

AC is great. Keeps me cool at night. Slept well.

4/10

Poor

09 May 2026

David

killed over 40 cockroaches, staff was rude wanting to charge us on top of what we already paid for the room, giving us towels with huge holes in them, place was dirty, I guess you get what you pay for

Partner

10/10

Exceptional

03 May 2026

Florentino

So convenient going to terminal 3 thru the bridge access. Too old Kitchen pots and pans should be replaced or upgraded. Staff were so attentive to the needs.

Family

6/10

Pleasant

30 Apr 2026

Michael

Close to the airport, walking distance from the terminal. Good if you have a layover or short stay.

Partner

10/10

Exceptional

25 Apr 2026

gary

Good clean area and room definitely I go back

Self

4/10

Poor

24 Apr 2026

neil

property lobby is great. the condotel was not cleaned and maintained properly. there were food left inside the fridge and the light bulbs in the main entry was out. also the internet was not running properly. these are things that should have been taken care of before the customer checks in.

the owner does not respond right away. my request for a shuttle to the airport was ignored. I had to get my own ride to the airport which was another expense that the website shows that there is supposed to have a 24 hour shuttle service.

Self

8/10

Excellent

24 Apr 2026

Florentino

Accessible to airport terminal 3

6/10

Pleasant

20 Apr 2026

Anubhav

Was ok

8/10

Excellent

20 Apr 2026

Syed Rizwan

Nice air conditioning and accessible location close to jeepneys and airport. Not enough soap or shampoo provided, bed was a bit short and uncomfortable.

Self

6/10

Pleasant

17 Apr 2026

Derek

The room was okay other than one of the two aircon didn’t work, cockroaches, and the mattress on the bed was thin and uncomfortable.

Partner

6/10

Pleasant

16 Apr 2026

Brian

The room appeared clean but one of the towels was either dirty or stained. With that it sort of raised the question on whether the duvet cover and base sheet were washed.
Other than that it was fine.

Family

4/10

Poor

12 Apr 2026

Lexi

Mold on the ceiling, cockroaches, and no water pressure. Would not recommend when there are thousands of other places in Manila.

Self

4/10

Poor

04 Apr 2026

Lucy

A very strange experience. We arrived to the lobby of one hotel, only to be met and taken to another hotel. Barely any communication. We also had to give our passports to be photographed, without explanation. The room was basic and had air-con, but the bed and sofa were very uncomfortable and the towels were dirty. Luckily we only spent 8 hours there to sleep and leave as soon as possible.

Partner

2/10

Poor

02 Apr 2026

Jonas

The family room does not fit a family. We booked a room for two adults and two children (5 and 8). However, the shared bed for the children was, so small that our kids could not fit it. There was no cover/sheet for the small bed when we arrived around 21-22.00. And the quality of the small bed was absolutely appalling bad - you could feel every single spring in the bed.

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Myrna

AC was fine planned to rebook April 14-16 again if you can give us room 402..the 2nd floor on our first booking was terrible...Aping give us a better room with soft pillpow the 2bd booking

10/10

Exceptional

21 Mar 2026

heide

It was conveniently close to the airport and very affordable. We only stayed for a few hours while waiting for our flight back home. However, I would certainly give this place another try should the need arise again.

4/10

Poor

17 Mar 2026

Shall

Internet did not work. Room had small black bugs crawling all over the wall.

8/10

Excellent

14 Mar 2026

Thelma

Air con was good. However microwave not working.
One towel with stain, not sure if washed well.

Self

8/10

Excellent

12 Mar 2026

Emerita

Air conditioning is good and clean kitchen. Have hot water for showers, staff are great.

4/10

Poor

12 Mar 2026

Mark Kristian

The air conditioner is too old that it can not cool the room anymore. I had to bear extremely hot room during my stay.

Self

10/10

Exceptional

11 Mar 2026

Ito

いつもお世話になっております。ありがとうございました。

8/10

Excellent

05 Mar 2026

Ryan

WiFi Good.
Car parking good but PHP 350 per night and realistically should be booked in advance.
No airport shuttle despite saying there is one
Generally acceptable as a low budget stay near the airport.

Partner

2/10

Poor

27 Feb 2026

Jeffrey

Stains on duvet cover and mini roaches in the bathroom and kitchen. Thankfully my husband and I only needed the room for a few hours to rest before our early flight, we literally slept on top of towels nervous that there’s bed bugs.

2/10

Poor

24 Feb 2026

Flerida

Room smells so bad, bathroom is bad, big plumbing problem. Walls are they said newly painted but big smell and some areas are to be replaced. Not going to go over there

6/10

Pleasant

23 Feb 2026

rizalina

I was moved to 81 Cluster 5, the room had a strong chemical odor (I thought it was paint). There were bugs crawling in the bathroom sink. There were not kitchen hand towels or paper towels.
The only plus was the outdoor pool

Self

8/10

Excellent

19 Feb 2026

rommel

The room was clean and the location was conveniently located close to NAIA terminal 3.
Had a peaceful night to next day’s early flight. Lots of food courts and coffee stations.

6/10

Pleasant

19 Feb 2026

elaine

room needs to update there furnitures

Partner

2/10

Poor

14 Feb 2026

Maria

The room smell of mothballs and bed is squeaky noise,the mattress smell not good and the color it looks dirty color..and the towel also smells bad…no kettle..its poor !

Self

6/10

Pleasant

29 Jan 2026

Rico

The rooms are average condition .

Leisure Partner

6/10

Pleasant

29 Jan 2026

Rico

The rooms are match with the price,not perfect but it’s alright.

Leisure Partner

8/10

Excellent

28 Jan 2026

Wilfredo

The elevator was not working for few hours. It was difficulty navigating stairs especially if you are senior citizen.

Leisure

2/10

Poor

23 Jan 2026

Logan

The hotel agreed to send a driver to pick me up from the airport. I provided the flight details they asked for. This happened on January 8th. My booking was for last night (January 23rd). We agreed to this because my flight had a midnight arrival, and I didn't want to try and find an unmarked building in Manila at one o' clock in the morning.

I started getting generic messages two days ago about \"How to Find Us\". The entire conversatio took place on Expedia. I think (but not certain) that the person who sent the generic messages was not the same person who agreed to send me a driver.

Because I found the \"How to Find Us\" messages odd when a driver would be taking me to the hotel, I sent a message at 8:00am (16 hours prior to arrival) that a driver was picking me up.

No response.

I send another message when I land at midnight and can't find my driver.

No response.

I send another message at 1:00am.

No response.

I send one final message at 2:00am that I hopped on a bus to go to my destination because nobody was responding and I can't find my driver.

It is now 10:30am and I have yet to receive a message or an apology from the hotel.

I have stayed at over 200 accommodations in 79 countries over the past nine years and this is the only time a hotel I booked has completely ghosted me without any incident or conflict.

Do not book this place.

Leisure Self

4/10

Poor

22 Jan 2026

jenny

Chambre en pauvre état, plusieurs choses de briser, peinture et bas de porte arraché. La climatisation fonctionne au moins.

Friends_and_family Family

4/10

Poor

13 Jan 2026

Augusto

Ok

Family

4/10

Poor

13 Jan 2026

Augusto

Room that we stay needs some update.
Bed is not comfy, and the furnitures are broken. Over size dining table for the room. I think they put unwanted furniture in that room. We need to clean all the chairs and tabke before we use coz its not that clean.
Positive: Shower is excellent.

Leisure Family

10/10

Exceptional

10 Jan 2026

William

The only thing is that they should have transportation to an from the aitport free and not charged any pesos..

Business_and_leisure Self

4/10

Poor

05 Jan 2026

Blesila

They only gave us 1 towel and 1 roll of toilet paper. Even if we requested for some toiletries, no response.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Travis

Great location in Newport City.

Leisure Friends

6/10

Pleasant

27 Dec 2025

Lovella

The unit is spacious but needs a lot of updates and improvements. Lacks basic necessities like lightning. The appliances are old and dirty, mostly non functioning. The bathroom mirror needs replacement, cant barely see my reflection. The tiles in the shower is coming off and the water coming off has certain kind of smell. Bath shower or rug should have been provided. The closet has only one
hanger.

Pros: Location is great, very accessible to everything. Restaurants and convenience store at easy reach. Staff are nice and very helpful. Check in and Check out was easy.

Overall experience is 7/10

Leisure Friends

4/10

Poor

22 Dec 2025

EDWIN

Cockroaches galore. Managed to kill roughly 12 during our two-night stay, which made it very uncomfortable. That said, the location is good and convenient — unfortunately, that’s the only real positive.

Friends_and_family Family

2/10

Poor

13 Dec 2025

Charles

We were billetted to Room 4E. I sat on the bed and sunk down almost hitting my head on the bed rail. I lifted the mattress and found out it is missing a fourth of the wood panel support. I took photos of the bed and ask the concierge for the agent. I showed the agent the photos and was trasferred to a different/acceptable room. Price and proximity to NAIA is the main reason for getting Henrys. It is like buying a used car. You need to triple check before you accept the room. Caveat Emptor.

2/10

Poor

09 Dec 2025

Alvin

Very old rooms, outdated. Poor condition

Leisure Family

10/10

Exceptional

08 Dec 2025

Shalom

Place was perfect

Leisure Partner

8/10

Excellent

24 Nov 2025

Maribeth

Clean

Business Partner

10/10

Exceptional

24 Nov 2025

Jason

very nice relaxing place alot of food places downstairs shopping center, enjoyed my experience room was excellent 🙂❤️🙏✈️ do it again

8/10

Excellent

17 Nov 2025

Alfredo

Two hundred P scam going on, beware! Dont show up in lobby early

Business_and_leisure Family

8/10

Excellent

16 Nov 2025

Christopher

Efficient & clean

Partner

6/10

Pleasant

06 Nov 2025

Matthew

Was okay for the price. Would not return in the future.

8/10

Excellent

03 Nov 2025

Isidro Perdon

Yes the room is cleaned but no toilet paper
Over all good responsive customer service

Leisure Self

8/10

Excellent

17 Oct 2025

Alex

Room ok , host room ok , reception terrible need a training how to treat the customer only orillana is good the rest really need to learn .

Leisure Self

8/10

Excellent

09 Oct 2025

Junizel

Average

Leisure Partner

8/10

Excellent

07 Oct 2025

Pradeep

Ok

Leisure Family_with_children

10/10

Exceptional

04 Oct 2025

Ito

ありがとうございました

Leisure

8/10

Excellent

03 Oct 2025

Steven

Shower did not work.

Leisure Self

2/10

Poor

18 Sep 2025

Ferdinand

Do not stay.

Room is filthy as you can see on attached photos.

Partner

8/10

Excellent

15 Sep 2025

Shehera Hadassah

Clean

Leisure Self

6/10

Pleasant

11 Sep 2025

Lovely Daryl

I didn't like the fact that the room has cockroaches ..

Leisure

4/10

Poor

10 Sep 2025

Peter

The place was a dump! Looks like it’s run by slumlords. Everything was cheap and broken. All the furniture, doors and windows were scratched up and missing pieces. You can feel the frame through the thin mattress on the pullout bed. The main bed had no box spring and was uncomfortable. The ac was leaking and smelled. The control was in Chinese. The kitchen drain was leaking into a bucket. There were a couple of cockroaches running around. You can hear the people playing in the pool and playground. The staff didn’t speak English and wasn’t helpfully at all. I reached out to the owner via the number provided and got no answer. Then I emailed them and again no answer. This place is a major dump and I highly recommend going somewhere else!

Leisure Partner

6/10

Pleasant

10 Sep 2025

Veniza

It was a good place (especially if you just want a place to rest for a night or two) and the staff were very helpful and friendly. But the WiFi was really really crappy. It's 2G and it's very intermittent. Couldn't communicate with people back home and do some work without getting frustrated with the Wifi. The router was probably there for display purposes.

Business_and_leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Mohd

Good accomodatiin

Business

2/10

Poor

10 Aug 2025

david

We told the property that we would arrive at 3-30 am in the morning. Thay told us at 3pm to leave the property plus all night long couldn’t sleep because of miter bicycle noise

Leisure Family

10/10

Exceptional

06 Aug 2025

Dani

Transport access and dining

10/10

Exceptional

06 Aug 2025

Mohd

Good clean friendly convenient

10/10

Exceptional

05 Aug 2025

Ito

ありがとうございました

Leisure

6/10

Pleasant

04 Aug 2025

Travis

The bed was very uncomfortable for me. It has a very thin 2” or possibly 3” mattress on wooden planks. It is an older property that needs some maintenance. The aircon leaked a big puddle, I slipped and fell but luckily did not get hurt. I messaged the property and they were quick to get housekeeping with some pads and a bucket to catch the water so I could use the aircon. Check-in was awkward. I had to go to one property and check in, then wait for a person to come get me and take me to a different location for the room. But the property is convenient to the airport.

Business_and_leisure Self

10/10

Exceptional

04 Aug 2025

Jacqueline

Awesome

Leisure Family

8/10

Excellent

25 Jul 2025

Ernesto

The place is great.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Ito

ありがとうございました

Leisure Family

8/10

Excellent

14 Jul 2025

Marlon

The concierge in the lobby doesn’t cooperate with person in charge of the hotel

Leisure Self

6/10

Pleasant

07 Jul 2025

Julian

Close to airport but…

The check in was confusing as there are 2 entrances. Once with the person giving the keys I was taken to my room, which at first glance looked clean. However, I found several roaches in the bathroom and sadly that made the usage of it very uncomfortable

Self

4/10

Poor

04 Jul 2025

Damian

Not clean, TV remote not working, No Netflix!

Te TV remote was not working at all even with the extra battery so no Netflix, no movies. There are dirty furnitures (seat, table, couch). Only bed was clean, I think. Not booking with this hotel again in the nearest future.

Partner

6/10

Pleasant

25 Jun 2025

Kieran

Pool was nice, the sofa bed is not very comfortable.

Leisure Friends

10/10

Exceptional

22 Jun 2025

helene

Nearby the airport,affordable hotel

Business_and_leisure Partner

8/10

Excellent

14 Jun 2025

Isabel

The staff was great and very accommodating. Henry's Newport is our go to place to stay when we arrive and depart Manila. There's a grocery store actoss the parking garage and many restaurants within walking distance. Bery

Leisure Family

8/10

Excellent

14 Jun 2025

Paul

I stay here every time I’m in Manila. Much thanks.

Business_and_leisure Family

8/10

Excellent

04 Jun 2025

Ian

Always a nice place

Leisure Self

10/10

Exceptional

03 Jun 2025

Ito

ありがとうございました

Leisure Family

10/10

Exceptional

01 Jun 2025

Ito

いつもお世話になっております
とっても良いホテルでした。また利用します。よろしくお願いいたします。

Leisure Family

6/10

Pleasant

31 May 2025

Alec

My stay was OK. The location is very good and the sole reason for my rating. Plenty of food and shopping near. The lobby was nice and has a doorman. The room was poor and had tons of wear. No towels or toilet paper upon arriving, although they delivered them to my door when I requested which was nice. Was told the pool was broken for my entire stay, which should have been made clear upon booking. This is one of the hottest cities.... So I chose this place because of the pool. If you want a nice location close to the airport, this is fine. But maybe look elsewhere for just a few dollars more.

Leisure Self

10/10

Exceptional

28 May 2025

Tobias

Nice place well worth the money. Will stay again. Highly recommend

Leisure Family

10/10

Exceptional

24 May 2025

Verified traveler

大変お世話になりました。ありがとうございました
とっても良かったです，今後とも宜しくお願いします