Name: Benjamin Resort
Address: 83 Moo.3 Rimhaad Road, Kathu, Phuket, 83150, TH

8/10

Excellent

04 Feb 2026

Michael

The Staff was super helpful and very friendly. The room pictures didn't quite match up to the rooms, but the room was clean, daily service was great, but my balcony faced another building, not the beach. No notice about that.

Leisure Family

2/10

Poor

22 May 2025

Russ

Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night.

Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English

It was my second time in Kamala, and highly doubt i will be returning

Leisure Self

8/10

Excellent

20 Apr 2025

Ms Dawn S

Fabulous location- Brilliant view.

Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.

Partner

8/10

Excellent

28 Mar 2025

Mark

You can walk barefoot to the beach

4/10

Poor

24 Feb 2025

Jamile

The location is great, the rest is terrible

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Stephen

Good value

The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year.

Staff was great, good area to be near everything.

Self

2/10

Poor

23 Jan 2025

john

Don't bother

Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.

4/10

Poor

14 Jan 2025

Gemma

Mixed bag

Room / 'balcony' was not as photos showed on booking.
Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway.
The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate.
Room decor was outdated and tired, but the bed was very large and comfortable.
Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air.
On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly.
There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using.
The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately).
Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.

Partner

2/10

Poor

13 Dec 2024

Theresa

Horrible custoner services kept items I left behind and hung up on me when I asked for help getting items back

4/10

Poor

08 Jan 2024

Caren

Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.

Leisure Family

4/10

Poor

08 Jan 2024

Caren

The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches.

You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.

Leisure Family

8/10

Excellent

22 Dec 2023

John

They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.

Leisure Family

2/10

Poor

07 Dec 2023

Rob

I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.

Leisure Self

2/10

Poor

15 Mar 2023

Dijana

If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep

Leisure Friends

8/10

Excellent

12 Mar 2020

Andrew&Marie

Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great.
We enjoyed our stay here!

Leisure Partner

2/10

Poor

06 Jan 2020

Will

FRAUD ALERT

This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site.

Think you're getting a nice ocean view?
Wrong, you get a view of the side of a building.

Think you're getting a double bed to sleep in?
Wrong, you're getting 2 twin beds pushed together.

Think you're getting a non smoking room?
Wrong, you're getting a room that smells like smoke and has a dirty ash tray.

Think you're getting a refrigerator?
You do, but it's unplugged and probably far away from an outlet.

Think you're getting a cabinet for your clothes?
Wrong, you're getting a cheap wire shelf .

Think you're getting adequate blankets?
Wrong.

Think you're getting a safe?
Wrong.

Think you're getting a headboard?
Wrong.

Think you're getting daily complimentary water?
Wrong.

Think you're getting a refund after all of this?
Wrong. They know that they're a scam, that's why all their rooms are non refundable.

We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!

Friends_and_family Friends

10/10

Exceptional

26 Apr 2019

Mark

Budget. Clean and Tidy

Excellent. Staff were friendly if you were friendly. Old-style Thai Hotel with basic amenities. If you're expecting 5 star go someplace else, but clean, tidy with terrific location on the beach.

6/10

Pleasant

01 Apr 2019

Verified traveler

The location was stellar, the room was just okay. The bed was comfortable, but the rest of the room was not great. The tub was nasty, and the toilet had a leak. The walls were at least two different colors. But, it was not all bad. Our balcony overlooked the ocean, and we were mere steps away from the beach. For the cost, it was tolerable.

Leisure Family

2/10

Poor

20 Mar 2019

Kristina

Dirty

10/10

Exceptional

19 Feb 2019

Verified traveler

This is a decent budget hotel. Although quite basic, this is to be expected, as this is not a 5 star hotel.

The staff were friendly, and the view and location are excellent.

Leisure Partner

2/10

Poor

11 Jan 2019

Verified traveler

Room was dirty, bed had plastic on it. soon as we arrived. the lady told us to follow her. she disappeared up the stairs 3 flights up expecting me to follow with 2 suitcases...no lift. no1 2 help. evetually got up and 1st time in my life i checked out within 10 mins and lost money for the 3 night stay i booked. immediately booked elsewhere and got a taxi out of there!

Leisure Partner

10/10

Exceptional

05 Jan 2019

Verified traveler

Nice hotel. Nice staff. Friendly. Perfect location on the beach next to all you need. Shops. Bar. Restaurants.

6/10

Pleasant

27 Nov 2018

james

This place is a bit more run down then pics show, booked the best room they had and it was in very poor condition, bath tub had a hole that had been patched poorly, water leaked from under the Tub a lot, Balcony door latch was broken out so there was no way to truely secure the room, Bathroom ceiling had a big square hole cut in it but bathroom had no exhaust fan, Balcony light didnt work and was hanging by a wire, the list goes on..

Partner

4/10

Poor

22 Nov 2018

Verified traveler

Rooms look nothing like the photos. Balcony was dirty with the only views being the building right beside, room was not anything like the photos and the air conditioner in our room wasn’t working so we had to move to a room with two twin beds which were extremely uncomfortable. Not worth the price you have to pay. The only bonus is being right on the water short walk to the beach and the bike rentals, staff were really nice but rooms are outdated and nothing like what we expected. (Holes in the celing, no water was provided, uncomfortable bed and pillows, only a sheet for a blanket, window in the door to enter the room-limited privacy)

Leisure Partner

10/10

Exceptional

09 Nov 2018

jess

Outstanding location and value

Excellent location. Steps away from beach. Everything is close by once you discover the shortcuts. Hotel shows it age with ac leaking onto bed a couple of times. And water leaking from ceiling in bathroom twice, either from leaking pipes or upstairs bathroom. But front desk on top of things as best they can. Saw bugs a couple times, can't fault hotel as it is the tropics. Room was sprayed and cleaned, spotless and smelled great. Can't get a better bargain. Only problem was poor Wi-Fi, but it was being overhauled as I was leaving.

8/10

Excellent

05 Apr 2018

Verified traveler

Good overall

This hotel is a basic hotel that is right on the beach. It is clean and safe and the pricing is reasonable for what you get

8/10

Excellent

17 Aug 2017

mitch

Nice and close to beach and restaurants

Clean and tidy value for money
Staff were nice and friendly
Will stay again
Quiet hotel to stay snd relax or walk beach
Easy access for shops and restaurants

8/10

Excellent

21 Mar 2017

Verified traveler

Pleasantly surprised

Compared to other more expensive accommodations I was impressed with the room and it's location.

On the second night I was bit by bed bugs and when I complained I was immediately offered another room. And within minutes they started the fumigation process. Needless to say they take hygiene and cleanliness very seriously.

If you want to travel on a budget and somehow still get your moneys worth I would recommend this hotel in Kamala beach.

8/10

Excellent

28 Mar 2026

Cecilia

Bra läge vid stranden. Fina rymliga rum. Lite trist dusch i vårt rum . Vattnet rann över hela toagolvet. Fanns inga kanter, dörrar eller draperi

Partner

6/10

Pleasant

26 Mar 2026

Javad

Det var trasigt fönstret som man kunde inte lösa den och det var trasigt toalett locket och framför allt var den väldigt dåligt wifi trots det stod att det ska finnas wifi i rummet. När man frågade personalen fick man till svar att man kan gå ut och köpa simkort. Väldigt erbjudande.

Partner

8/10

Excellent

14 Mar 2026

Ingmarie

Mycket trevlig personal
Bra läge vid strand och restauranger
Tyvärr ingen hiss men får motion

Self

2/10

Poor

09 Mar 2026

Jasmine

I never leave a bad review.

As I physically disabled person I was very disappointed when I arrived at the hotel.
No elevator, only stairs. No help from the staff to get the bags up the stairs. I ended up having to book another hotel within the hour because this was not what I wanted nor was expecting to pay for, especially for the price.
No refund either nor help due to the staff being uncooperative. Very poor conditions, smelled bad, screaming heard all night and it literally felt like a homeless shelter.

Self

8/10

Excellent

29 Dec 2025

Ronny-André

Bra beliggenhet

Self

8/10

Excellent

22 Dec 2025

Lotta

Fantastisk personal och perfekt beläget på stranden. Rummen har en del att önska men är hela och rena. Vi blev kvar i 3 veckor, favorit rummet är 310

Partner

4/10

Poor

26 Nov 2025

Ana

Det finns ingen utsikten över stranden, vi bodde på den sämsta rummet som finns, katter som lätt hela natten på balkongen, folk som skrek och gick runt precis vårt rum, den värsta var att vårt rum var precis tillsammans med bar och restauranger de han stängde dörren i vårt rum som tillhörde restaurang bara, fick hörde all musik, folk, när personal jobbat, pratat, precis som all folk var inne i vårt rum. HÄMSK!!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Christina

Alt var helt perfekt - personalet super venlige

4/10

Poor

12 Mar 2025

mads

Ringe

Stedet er meget slidt og har behov for at der bliver gjort
Noget ved det , der var konstant myre på gulvet og sengen havde bestemt set bedre dage.

Friends_and_family Family

4/10

Poor

12 Mar 2025

Joakim

Not recommended

Hard beds, room located at bottom floor next to laundry, no view whatsoever from room. Safetybox not attached to wall, just to carry away if you wanted to. Overall not something I could recommend.
We changed accommodation to Bird Beach House where we were very satisfied with our stay...

Partner

2/10

Poor

19 Jan 2025

Ingeborg

Disappointing Stay at a So-Called \"Resort\"

We booked a 9-night stay at this property after seeing attractive photos on Hotels.com and a reasonable price. Unfortunately, the reality was far from what was advertised.

Upon arrival, we checked into our room on the 4th floor, only to discover there was no elevator. This was an unpleasant surprise, especially as we had luggage to carry up. We had specifically booked a room with a balcony, but the \"view\" turned out to be a solid concrete wall.

The room itself was dirty—there was sand in the bed, and the shower didn’t work. When we complained, the staff simply brushed the sand off the bed and wiped the showerhead with their hand. No further action was taken to address these issues.

The property claims to be a \"resort,\" but it doesn’t come close to meeting the standards one would expect. Daily cleaning was non-existent; the floor was occasionally swept, but no proper cleaning was done. Basic amenities like instant coffee were not replenished, and we had to repeatedly ask for clean towels.

To be honest, calling this place a \"resort\" or even a \"hotel\" is misleading. It’s more akin to a poorly maintained hostel. It’s unwelcoming, dirty, and offers substandard facilities and service.

I would strongly advise against staying here. Save yourself the disappointment and look elsewhere for accommodations that live up to their descriptions.

Friends_and_family Family

6/10

Pleasant

29 Nov 2024

Carina

Helt okej, vårat rum hade balkong med fantastisk utsikt. Okej säng, bra AC. Badrummet hade behövt en renovering.

Friends_and_family Friends

2/10

Poor

11 Oct 2024

Martin

Det er til dato det værste hotel jeg har set.
Fugten drev nærmest af væggene, der var mug under hylderne og da vi kiggede på bad og toilet var der kakerlakker i det ene hjørne.
Vi valgte at forlade hotellet uden at overnatte der.
Kan ikke forstå at hotels.com vil samarbejde med det hotel.

Friends_and_family Family

2/10

Poor

23 Sep 2024

Saro

Det var regn ute, allt regent kom in i rummet! Skakade fönstrena och dörren!!! Jag kan säg att vara i tält är mycket bättre.
Ingen hiss!!!
Det finns insekter och mycket löss i rummet!!
Löss gör att kroppen kliar!
Jag rekommenderar inte.

8/10

Excellent

17 Feb 2024

Verified traveler

Meh

Väldigt fint läge med stranden precis utanför men rummet var lite halv tråkigt. Vattnet slutade fungera efter 5 minuter, men de var ganska snabba på att åtgärda det.

Self

6/10

Pleasant

24 Jan 2024

Juhani

Sijainti oli hyvä.Henkilokunta miellyttävä.Huoneita voisi päivittää.

Partner

4/10

Poor

22 Jan 2024

murielle

Très déçus !!

Décevant !! Salle de bain plus que sommaire !! Pas de restaurant mais un semblant de snack très cher pour la Thaïlande !! Impossible de dormir avec la climatisation car beaucoup beaucoup trop bruyante !! Selon la chambre que l’on vous attribue vous avez un mur à un mètre de votre balcon !!!

Friends_and_family Family

10/10

Exceptional

18 Jan 2024

Hans

Väldigt nöjd :-)

Prisvärt hotell nära stranden, även om det var lite slitet så var det fullt funktionellt.
Trevlig och mycket serviceinriktad personal!

Friends_and_family Friends

6/10

Pleasant

17 Jan 2024

Herbert

Gute Lage mit hörbarem Nachtleben

Das Hotel liegt angenehm nahe am Strand, allerdings sind auch Nacht-Bars in der Nähe, welche bis lange in die Nacht laute Musik ertönen lassen. Tagsüber hatte ich eine Baustelle im Hotel und es hämmerte und bohrte durchgehend. Vielleicht nur Pech, aber an sich störend, wenn man nicht mal tagsüber seine Ruhe findet. Im goßen und ganzen jedoch empfehlenswert, wenn man mit Lärm ein bisschen umgehen kann ...

Self

2/10

Poor

04 Jan 2024

katrine maja

Det lignede slet ikke billederne, det var slidt og ulækkert. Toilettet løb og der var dyr i vasken. Der var larm hele natten fra gæster og deres gæster der kom hjem.

6/10

Pleasant

22 Nov 2023

Lotta

Billigt och ok hotell… ligger precis på stranden så sea view är värt pengarna

Partner

8/10

Excellent

10 Feb 2023

Francois

Vieille hôtel mais directement sur la plage

Directement sur la plage

Unique pour le prix