Name: Le Uaina Resort
Address: Faleapuna, Samoa, Faleapuna, Upolu, 685, WS

8/10

Excellent

20 Jul 2026

Kathryn

I loved my stay here. It was so relaxing and what a view

Self

6/10

Pleasant

16 Jul 2026

Alex

Pool side rooms very old run down. I have to change my room to new one,it cost extra money but it was worth it. Breakfast was included but they wasn’t much to eat. You have to pay for eggs bacon and rest off it. Dinner menu wasn’t good enough for Beach Resort.

Self

10/10

Exceptional

15 Jul 2026

Masinatasi

We had a wonderful, relaxing stay. The peaceful atmosphere made it the perfect place to unwind. The staff were warm, welcoming, and always friendly, which made our stay even more enjoyable.

The gardens are beautifully maintained, the rooms were clean and comfortable, and the food was delicious throughout our visit.

The only thing worth mentioning is that the tiled areas can become quite slippery when they're wet. The resort does place wet floor signs out, which we appreciated, but it's still something guests should be mindful of.

Overall, we had a great experience and would happily recommend Le Uaaina Resort to anyone looking for a relaxing getaway.

Partner

10/10

Exceptional

10 Jul 2026

Veronica

Stayed at L

10/10

Exceptional

07 Jul 2026

Edward

The staff treated everyone with a true spirit of love and giving attitude, regardless of the amount of guests who were there at any given time. The staff makes the beauty of the resort come alive. It was a very great and relaxing time.
If you're going there to watch TV, you might be disappointed because depending on where your room is located, you may not have a good enough internet connection for service.
We would absolutely stay there again.

Friends

8/10

Excellent

07 Jul 2026

Heather

Lovely relaxing stay, continental breakfast included. Enjoy snorkelling and the pool.
Somewhat limited menu but still very enjoyable.
Gorgeous sunsets and nice cocktails.
Lots to see around this end of the island, no restaurants other than the resort in this location

Friends

6/10

Pleasant

29 Jun 2026

Sinale'emo

It needs a re vamp.
Re paint areas. Tidy up little things in the room. The desk was run down.
The staff had to be asked to clean or tidy areas.
For example coffee cups sat on small table next to pool chairs for 2 days.
Also they need to get rid of the cats. It’s only gonna get worse. Cats jumping up on tables when you finish eating.

Family_with_children

8/10

Excellent

26 Jun 2026

Rachel

The Resort is in a beautiful position with lovely views but it is a bit run down. Our room was ok . It was clean but there was no mattress protector on the bed !
We had housekeeping for 3 days but not the next 3 days lol The staff were friendly and helpful but sometimes didn't understand what we were asking.
Included breakfast was ok but often ran out of fruit. Fiafia night was great.
The Garden Villas were pretty run down.
The Gardens were nicely kept though.
The Resort is very close to the Piula Pools which are well kept and beautiful.
The Resort is a long way from Āpia and a very long way from the airport.
We were picked up from the airport for free which was very good.

Friends

8/10

Excellent

25 Jun 2026

Anna

Beautifully positioned right on the water. The local family of cats were very friendly - hanging out at breakfast but without demanding food, and eager to sit on a lap or relieved pats.

Self

8/10

Excellent

16 Jun 2026

karl

Good stay but the staff could have been more attentive. The lady receptionist was amazing very friendly and full of knowledge. Breakfast was very average but the dinner was great but after four nights it would have been good to have a daily special that was separate from the menu. Location good for attractions but not so good for restaurant options.

Partner

10/10

Exceptional

11 Jun 2026

Teri

Love the view

Family_with_children

10/10

Exceptional

11 Jun 2026

Theresa

Rooms clean/aircon perfect
Dinner was lovely
swimming pool (kids loved it)
Overall beautiful experience
I always enjoy my stay here whenever I visit

Family_with_children

10/10

Exceptional

04 Jun 2026

Serena

Swimming pool nice clean and tidy, very professional service, enjoyed our stay here thank you so much 😍

Partner

8/10

Excellent

14 May 2026

Perefoti Felix

Everything is algood

Partner

4/10

Poor

01 May 2026

Fulisia

Wonderful staff, our room was old and musty and unclean, you can feel it. Never again

Family_with_children

8/10

Excellent

18 Apr 2026

vili

Lovely an good value for your money
Thank you to the team there

Partner

6/10

Pleasant

08 Apr 2026

Mataniu

Incredible beach view from the villas and pool. Absolute gorgeous sunset from the property. They could do better in getting rid of the cats and dogs on the property though. Fijian Bartender Absolute loved his vibe! Disappointed that i paid 3 extra roll out beds and got none..
They need more reception staff

Family_with_children

10/10

Exceptional

06 Apr 2026

Nomineta

Thank you for your hospitality, everything is ok. Good customer service and very nice staff. Very friendly and helpful people. God bless you all and thank you for your service

Family_with_children

8/10

Excellent

05 Apr 2026

Elza

Our original booking for the holiday home wasn’t available when we arrived, but they offered us two beachside villas instead which we were happy with. The staff were great, super friendly and welcoming. They were also really good with housekeeping, always coming in for room service and helping with laundry which I appreciated.

The cats and dogs around the property can be a bit annoying if you’re not really an animal person. I did enjoy my stay overall, but I think they definitely need to address the number of cockroaches getting into the rooms. Aside from that, it’s a good place to rest your head for the price.

Family

10/10

Exceptional

28 Mar 2026

Kome

Well done everything is perfect

8/10

Excellent

13 Jan 2026

Siaulaiga

Lovely reception named Roi. She was so welcoming and looked after us when arrived at the resort.

6/10

Pleasant

13 Jan 2026

Sherona

Staff were lovely and it was relaxing for most of our stay. No food places nearby to bring food in which is a shame because our villa was so relaxing. Food at resort is 1/10.

Leisure Partner

10/10

Exceptional

07 Jan 2026

LEAGUE

The customer service was very good especially the receptionist she was very kind and lovely even the other employees

Leisure Family_with_children

6/10

Pleasant

26 Dec 2025

Maria

The room needed to be cleaned daily and sheets and towels changed frequently. Staff was not really visiable or on hand to help. Breakfast was good and fresh. It would be nice to have soap and shapoo available. The air con in the room was good.

Business_and_leisure Family

10/10

Exceptional

27 Oct 2025

Elena

The staff were friendly,the room was okay, breakfast was good,

Business_and_leisure Partner

6/10

Pleasant

19 Sep 2025

Teresa

This place is like dating someone gorgeous who hasn’t quite got their life together. The scenery is breathtaking, the gardens are lush and the staff are wonderfully friendly.

But the bathroom and pool tiles are falling out like teeth in a bar fight, the walls rock a “post-party chic” look the pool could do with some maintenance. Food takes its sweet time to arrive and the buffet breakfast is more school camp than holiday indulgence.

Still, the views and staff make it easy to forgive the quirks. It is budget friendly and a reasonable stay if you are not a travel princess expecting five star accommodation.

Leisure Family

8/10

Excellent

19 Aug 2025

Kate

Quiet location. Beautiful setting, great access to water for swimming and kayaking and other activities.
Accomodation and food well priced.

Rooms and bed comfy.
Some of the paint work could do with a freshen up.

Would recommend as a good place to stay

6/10

Pleasant

16 Aug 2025

Jan

Looks lovely when you arrive, the pool and gardens are well presented. However the dining area is overrun by cats, you cannot leave food on the table or they are all over it, they are like seagulls! Food options are limited and uninspiring and there is nowhere else close by to go to. Staff were very friendly and helpful.

Leisure Partner

4/10

Poor

05 Aug 2025

Mick

Run-down facilities. Limited dining choices with slow service. Friendly staff.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Fran

Great stay at the resort the staff couldn’t do enough to help, food was fab in the restaurant, we had a lunch and a dinner, the oka and tuna sashimi were amazing and also the seafood salad.
The hotel is walking distance to the cave pools which is a bonus. They even somehow picked up that it was my birthday and gave me a special shout out at the Fia Fia night!!

Partner

8/10

Excellent

25 Jul 2025

Faavae

We enjoyed our stay, the sea and the fale were great, the staff were lovely. Food was ok, wifi sometimes ok, cocktails were good. Worth the price.

Leisure Family

10/10

Exceptional

07 Jun 2025

Pamela

It was in a lovely position near the beach. Food was lovely. Dogs were a bit noisy at night time.

Leisure Partner

6/10

Pleasant

27 May 2025

Tony

We stayed ocean villa view room it was nice and simple …. Staff was very friendly and helpful

We had breakfast included but it was the same thing everyday and not much options

Leisure Family

6/10

Pleasant

28 Apr 2025

Dan

Staff helpful and friendly. Food good. The units are looking a bit neglected maintenance wise. Needs a good spruce up.

Leisure Family

10/10

Exceptional

28 Mar 2025

Camila

We absolutely adored it. It's a beautiful resort with great facilities. The breakfast was tasty and with options. The staff was definitely the highlight; all of them were kind and friendly. We loved our stay at Le Uaina and definitely would repeat it.

Leisure Partner

6/10

Pleasant

05 Feb 2025

Donna-Ann

Staff were very helpfull and friendly. Could work on daily room cleaning service as we stayed for 2 nights and room was not serviced.

8/10

Excellent

27 Jan 2025

Brenda

This is a beautiful little hotel which is nice and close the the Piula Cave Pool - walking distance. However, their communication was not great prior to arrival. As a result, organising an airport transfer to the hotel proved stressful.

Partner

10/10

Exceptional

13 Jan 2025

George

Highly recommended

4/10

Poor

12 Jan 2025

Anna

Wouldn’t recommend. One security guard and one reception lady was probably the highlight of this trip. Room isn’t available daily. Every time we would ask for towels (during business hours) they wouldn’t bring it and the poor security guard on night duty brought us towels because they forgot to bring us towels.They came and offered room service ONCE during our whole 7 day stay and so we ran out of toilet paper and clean towels constantly. We ended up buying our own toilet paper and towels because we gave up on asking them for more. After all the daily power outages and daily water outage inconveniences we didn’t ask for a refund due to understanding that it was weather related, but we felt like we were in an air bnb rather than a resort where I paid a lot for. The restaurant hours aren’t what it’s stated. No one is available for emergencies after hours other than the poor security guard who was so kind in helping us. The last straw was i asked if we could have a late check out due to flight changes and was told that it would be an extra $175. I paid for four different rooms for my family & I, no room service, daily power and water outages, they have already gotten a lot of money out of me with minimum work because we tried our best to keep our spaces clean and wouldn’t budge on letting us check out an hour later. Also the tiles are coming off in the pool and my nephew ended up cutting his knee while kneeling in the water. So no, I wouldn’t recommend for people to stay here.

Leisure Family_with_children

2/10

Poor

10 Jan 2025

Maylene

Do NOT stay here! Rude and unprofessional staff, very filthy room, they had absolutely no idea the meaning of the word hospitality. Food was really expensive and also terrible. Nothing good to say about this place. Don't waste your time or money. If I could score a zero I would. Too many examples to give as I stayed for 6 nights and it just progressively got worse and worse from the word go.

Business_and_leisure Self

10/10

Exceptional

03 Jan 2025

Arlene

I enjoyed my time here and it’s also my 2nd time here with my husband and family !

Leisure Family

10/10

Exceptional

02 Dec 2024

Nicholas

The staff at Le Uaina beach resort are incredible, very welcoming and helpful throughout my stay. The rooms are very comfortable, I also enjoyed the delicious breakfast each morning, with different selection of fresh fruit and other food options to choose from each day.
The lunch and dinner menu’s have great options to choose from also well done chef.
I am already looking forward to my next stay at Le Uaina beach resort.

Leisure Self

10/10

Exceptional

27 Oct 2024

Verified traveler

The property was clean and the location was nice and quiet. View was beautiful.

Leisure Partner

8/10

Excellent

24 Oct 2024

Rebekah

The staff here were wonderful, I was on a solo holiday and they made me feel welcome and looked after me. The guests were treated to traditional live music on my second night which just added to the experience. This resort isn’t one of your more fancy styles and doesn’t have all the amenities. But it makes up for that with the great service and welcoming atmosphere. I would stay here again.

Leisure Self

8/10

Excellent

10 Oct 2024

Georgia

The overwater rooms are beautiful, the others are nice and simple. Staff very friendly. Food average.

Leisure Friends

10/10

Exceptional

04 Oct 2024

Tony

Friendly and helpful staff. Good food.
Clean and tidy.

Leisure Family

10/10

Exceptional

01 Oct 2024

Matt

Lovely rooms right by the water. Nice dining & drinks. Friendly staff. Not much else around outside the property so you either just relax there or plan to get transport to other places around the island.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Trevor

Fantastic location pool and the beach staff very friendly highly recommended

Leisure Family

8/10

Excellent

22 Sep 2024

Salamasina

If you want ro gwt away for the noise Le Uaina Hotel is perect. I loved the quiet and stayed in one of the original beach villas with easy and only steps away from the beach, which I took full advantage of daily. Staff were super friendly and helpful when asked. Menu looked enticing and food can be improved with lots of potential.

Business_and_leisure

4/10

Poor

01 Sep 2024

wayne russell

A fantastic setting spoiled by a huge lack of maintenance rooms with holes in the ceiling dripping water from them no water no hot water unclean plumbing blocking rotting floor boards in main dinning area the lists goes on restaurant was hopeless.a Huge injection of money required to reestablish this place to its former glory

Leisure Partner

10/10

Exceptional

01 Sep 2024

Jaraj

Real Island holiday...good service...right by the water...swimming pool...great experience.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Lili

Staff was super helpful and lovely , breakfast was very yummy , we enjoy our stay , good value for money

Leisure Family

10/10

Exceptional

27 Aug 2024

Ellah

Good

6/10

Pleasant

26 Aug 2024

Steve

Very good value for money, pool was good,buses easy to use to go to and from Apia,

we had a pool view villa the shower was filthy mouldy grout, the drain had been removed so waste from shower ran onto the ground under villa, the aircon evap water was running down the wall in cup fulls over the electrical switch board , just poor attentio to details and lack of maintinance

Leisure Partner

8/10

Excellent

25 Aug 2024

Jamie

Nice resort meals could of been better
More tours and transport available would of been nice
Long way from airport

Leisure Family

8/10

Excellent

21 Aug 2024

russell

Great location. Needs bit of maintenance and food is average

Leisure Partner

6/10

Pleasant

20 Aug 2024

Elaine

I had a mixed experience during my stay. The location is great if you’re looking to be away from the town area, offering beautiful scenery and a peaceful atmosphere. The staff were friendly and helpful, which made a positive impact. The room was spacious but could use a bit of an update. The beds were quite hard, which affected comfort, and the interconnected rooms made it easy to hear others. I had a bad sleep one night due to people in the next room talking all night, which was quite disruptive.

We also had an issue with the bathroom light. It wasn’t working when we arrived, and while we were told it would be fixed immediately, the light dangled until the next evening when someone finally came to repair it. This delay was frustrating.

On the positive side, the free breakfast was great, with the option to purchase an actual meal if you wanted more. The laundry service was also excellent and very convenient. The highlight of our stay was the Fiafia night, which was a fantastic experience.

Overall, while there were some downsides, the peaceful location, beautiful scenery, friendly staff, and enjoyable activities made the stay worthwhile, though there’s room for improvement.

Leisure Family

8/10

Excellent

19 Aug 2024

Johanna

Should consider adding a microwave to room and adding more options to food menu

Leisure Family

2/10

Poor

16 Aug 2024

Christina

I was put in the lily pond room and it was disgusting. Mould in shower areas, worn paint and very tired. Bugs in room and hard to get rid of. Bathroom was disgusting. Service didn't really care about my concerns. Travelled as a group of 3.

Leisure Family

10/10

Exceptional

05 Aug 2024

Ellah

Check in was easy and was beautiful

Leisure Family

10/10

Exceptional

30 Jul 2024

Louise

Great service by the team. Barmen Mike was excellent,friendly and helpful.
We stayed 8 days and although half an hour away from Apia, it still felt central to most things. The location and setting was amazing. Even though there where dogs and cats they were not a problem at all. 3 Lovely pools. Right by the beach no canoes which would of been an added bonus.nice restaurant. Breakfast provided was good. Could of had better linen but they were clean. Overall was a great stay and good accommodation

Leisure Partner

8/10

Excellent

29 Jul 2024

Adrian

Lovely staff great aircon nice pool...

Leisure Family

8/10

Excellent

26 Jul 2024

Melesete

Staff were very friendly and facilities was great.

Leisure Family

10/10

Exceptional

14 Jul 2024

Karen

Great for families, pools depth .6M and 1.2M max.

Location next to beach peaceful, plenty of space.

Rooms are very spacious (we had 2 bedroom suite) and bathroom huge and modern.

Service very accommodating.

No cooking in rooms or self laundry, but the restaurant caters for fussy eaters.

Leisure Family

8/10

Excellent

12 Jul 2024

Glenn

About 30 min drive from Apia a nice welcoming place with resort features and tropical surroundings
The rooms are fairly basic with some facilities hit and miss whether you'll get them.
Overall had a good time, food and cicktails were good, staff were friendly and helpful.

Business_and_leisure Family

4/10

Poor

04 Jul 2024

John

It was a bit noisy, especially with the joined rooms, it is only luck if you get well manered respectful neighbours that can try to be quiet.....if not you will need to move to a quieter room, if available.
Dogs and cats are a big problem with noise and hygiene, some guests liked the cats and were feeding them tableside in the restaurant ....untill the fur would start flying with fights and jumping on tables to steal food, one person got bit!.

Business_and_leisure Self

10/10

Exceptional

30 Jun 2024

Christine

We love our stay here in the 2 bedroom beach view suite. Good snorkeling right in front of the beach. Beach access is very easy since it is not too deep. Great atmosphere and the rooms were modern with very good value for money. Very helpful staff, good room service. Breakfast was more than we expected and included in price. We had a rental car, so it was easy for us to visit all the wonderful places in Samoa. They have a full restaurant service and their pina colada’s are fantastic. Would love to come back again. Thank you for a great holiday!

Leisure Family

10/10

Exceptional

29 Jun 2024

Sina Moore

The stuff are very friendly and very kind, and they always ask if we needed anything whenever i see them. Highly recommended if you’re planning your holiday to the island.

Business_and_leisure Partner

6/10

Pleasant

22 Jun 2024

Graham

Great location right on the beach with pool and beach swimming and amazing snorkeling if you venture to the sticks and beyond. If you expect a 5 star resort this isn't the place. It's tired and needs work. Expect someone in your room won't work as it should but this is Samoa. Staff are amazing and make up for it. Store across road very Chinese but has very basics and beer. Restaurant has limited basic menu so don't expect a tropical breakfast or lots of seafood as it's not. Cheapest value for money based on other island we have visited. Overall good stay to chill and explore island from. Bus $5 NZD from gate and taxis between $30 - 50.

Leisure Partner

8/10

Excellent

20 Jun 2024

Robyn

Excellent free wifi. Great to have a fan as well as aircon especially when sleeping. Extensive restaurant menu. New sunloungers by pool are very comfortable. Lovely free Fiafia cultural show by local village on Saturday night. Some of the 2023 reviews calling the resort tired or basic are now out of date - my premium room was huge, clean and very comfortable and has a great view. Free airport transfer if staying for 5 nights. Piula cave pool is right next door and Falefa Falls only a 30 min walk. Very good value for money compared to other resorts in Samoa. Highly recommended.

Leisure Self

8/10

Excellent

15 Jun 2024

Lynn

Location is spot on, remote and peaceful but also not roo far from town. Cleanliness of rooms should be something to consider. We did enjoy our stay, great getaway option for families and to host small private celebrations such as birtdays.

8/10

Excellent

19 Mar 2024

Tim

Peaceful spot on north coast of Upola

This was delightful hotel, a bit quirky and out of the way, but the staff were unfailingly helpful and friendly. Our room was comfortable and food tasty. The whole place could do with a bit of TLC and the menu updated as several choices were unavailable all week. That said, for a locally owned and run hotel it’s a bit of a gem and any faults forgiven as the staff are so good. Please visit!

Partner

10/10

Exceptional

25 Jan 2024

Siatua

Great place to stay especially families with young kids. And right near Piula caves

Leisure Family_with_children

6/10

Pleasant

31 Dec 2023

Alwin

Maybe have an overnight receptionist at the front desk to help with guests throughout the night

Leisure Family

10/10

Exceptional

05 Nov 2023

Alex

Property and layout was great easy to get to water pools .
If you really wanted it to boom ,there were a few minors maintenance that could be looked at and fixed .
Bit beside that we enjoyed the gret quality of the people, staff they were amazing 👏 😉

Leisure Family

10/10

Exceptional

04 Sep 2023

Dee

The staff were so friendly and helpful. Girls at reception were eager to help. Dining and bar staff were so friendly and good at their job. Owner may need to do some basic maintenance on deck lounges by the waterfront. One deck lounge missing a leg, the other had a rotten leg which made it wonky. The door between the two rooms in the family room needs to be soundproofed. You could hear every word in the next room. A big plus was the free shuttle to and from the airport. We would definately stay there again.

Leisure Family

6/10

Pleasant

01 Sep 2023

Haydn

As per many of the other reviews, this “resort” has seen better days. It is tired.
Almost all staff were lovely but everything else was fairly average.
If you only
Need a couple of days of accom before going elsewhere then go for it but If you’re expecting a glamorous resort like in the photos and in the advertising then shop elsewhere.

Business_and_leisure Partner

4/10

Poor

27 Aug 2023

loris

Misleading!

The resort says it is beach front which is misleading. I chose an oceanfront villa but it does not have an accessible beach. They did not clean the room at all the whole 5 days I was there, did not come get the trash, nor give clean towels. We had to get new towels at the front desk and take our own trash out of the room. One of the days, there was no water at all on the entire resort and when there was water, hot water was scarce. Staff was not helpful. They gave us wrong information in regard to tourist sites and would not assist in calling or making reservations for activities for us. The breakfast consisted of the same thing everyday which included unripe fruits, pancakes, and french toast. I would not call this place a resort. Would not recommend.

6/10

Pleasant

19 Aug 2023

Emma

The entrance is great, perhaps covid let the rest of the property become run down but it looks like it is slowly being revamped. We stayed in a garden villa which was air conditioned and comfy, but lots of bugs around (if your not a bug person). The food was average but the service was great.

Leisure Friends

8/10

Excellent

04 Aug 2023

Pam

Friendly relaxed atmosphere

Leisure Partner

6/10

Pleasant

03 Aug 2023

Michael

Staff were friendly but services are very basic. A place to lay your head, but not really a resort like others we have experienced. Was difficult to get a couple of extra towels and felt a little uncomfortable asking for things. Also a little isolated if you don't have transport. Cocktails were great and the bar tender was very nice.

Leisure Family

8/10

Excellent

01 Aug 2023

Phil

A budget hotel so I had modest expectations. It was fine for a short stay.

Self

8/10

Excellent

28 Jul 2023

Dottie

Comfortable

Our stay was ok. The resort needs lots of maintenance There is a Lack of sun lounges and the squabs were old .
The food was very average snd the Lobster Mornay the worst meal I had ever had. I raised it with reception staff but they weren’t interested! The cats and dogs parading thru the restaurant was less than appealing especially when 4 cats jumped on table to finish someone’s scraps!!!
The rooms were comfortable. The location lovely The staff very pleasant and helpful and the resort bus was great to get into Apia.

Partner

8/10

Excellent

26 Jul 2023

Tan

Fair price, good facilities except the WiFi which keeps disconnecting and sometimes doesn’t work at all.

Leisure Self

10/10

Exceptional

27 Feb 2023

Amaris

Beautiful resort! Far from town but if you stay here it's really nice. Their food is great.

Leisure Family

10/10

Exceptional

15 Aug 2022

MOLITOGI

Beautiful property and by the ocean. Staff and management are friendly and accommodating...

Leisure Self

10/10

Exceptional

09 Jul 2022

Safua

Comfortable & staff were very welcoming to my Mom that stayed for 2 nights. Thank you and God bless.

Leisure Self

8/10

Excellent

17 Sep 2019

Verified traveler

Lovely location near to Apia.Great place to start holiday

Leisure Partner

8/10

Excellent

12 Sep 2019

Verified traveler

Good value

Pool, outdoor lounge chais and kayaks were great! Garden villa was a bit musty and shower water is either cold or scalding. The AC is nice, bed is comfy and we were happy to have a fridge and kettle in the room. The vista from the pool is very expansive, swimming in the sea at sun set was epic. They have room cleaning daily which is a plus. Breakfast included is good amdthey have a good book exchange. Fiafia night was aweome! Staff is super friendly.

Partner

6/10

Pleasant

10 Aug 2019

Pam

Garden villas are a bit run down although clean and tidy. Some glasses in the villa and maybe a tray. box of tissues, little things like reading lights. More consistency with meals, ie if you ordered the same meal on different night it wasn't the same. More staff knowledge of tours and more brochures, even trying to get a rental car. (we ended up getting one ourselves. Staff didn't seem to know what is what as far as the rest of the island goes, ie where/how do you swim with the turtles, how do we get to Savii. Although staff were very pleasant, and we did enjoy our stay.

Leisure Friends

8/10

Excellent

03 Aug 2019

Letitia

Lovely little resort but not 4 star for us

This is marketed as a 4 star beach resort however not all rooms are 4 star, more like 3 star and the “beach” is covered by water 90% of the time with rocks and coral... staff are extremely friendly and helpful. There is no grass or communal television area or snack bar. Food at the restaurant was good. Larger of the pool is dangerous as the stairs have no railing or anti slip tiles on them, my husband found out the hard way when he slipped and fell bruising his coccyx and hip. Area around the pool is tiled which is very dangerous when wet. It is awesome that they provide kayaks for free, we saw so many fish, starfish, anemones and sea cucumbers.

Partner

4/10

Poor

01 Aug 2019

Naomi

Poor Customer Service

Being that I had family business to tend to at a nearby village, Le Uaina seemed to be a perfect fit. Check in was smooth, even in the pouring rain. Room at check in was clean however never once in my 5 day stay was the room cleaned or new towels ever given. I invited my brothers to attend the Fiafia Night dinner & show and was deeply disappointed in the service. I had to ask twice for drinks as it seemed my server was too busy talking it up with the Australians who were staying at the resort rather than serving us. It was almost as if they didnt want to serve us as it looked like I bothered them when I asked a second time for drinks and had to get up at that fact. Highly disappointed in the service or lack there of. I am a fellow Samoan who would like to contribute to our own development when I am on island and have stayed at numerous hotels in Apia but have never experienced the poor quality of service I have until this stay. Needless to say, sorry LeUaina but you lost my business and that of my family.

Family

8/10

Excellent

29 Jul 2019

Verified traveler

Very nice and clean resort. The staff was great and very friendly. Food was fine, but more options for breakfast would be great. The beach is very short so you can't go for a walk.

Leisure Partner

4/10

Poor

25 Jul 2019

Karen

Disappointing Holiday

Staff in the bar and restaurant were amazing. View from restaurant lovely. Pool great. Everything else very disappointing. Arrived to a room that was not what I was expecting. Was supposed to have pool view and 2 double beds and was told this does not exist even though that is what was clearly written on my Expedia printout. Had a very run done room with old pillows and very old uncomfortable bed. Yuck!!!!!!!! Mosquito from the pond also.Manger was none existent to sort this. Was promised 3 days in a row that he would see me. In the end I upgraded and paid to do so to ensure our holiday was not a total disaster. Snorkeling was supposed to be great but was hopeless. You had to go soooooo! far out that most people did not go because of current and distance. I would never stay there again or recommend it to anyone. Wifi hopeless. Shame the manager gets his staff to lie for him as most of them are very lovely people.

Family

10/10

Exceptional

20 Jul 2019

Ingrid

Great place

We had a lovely stay. The place was comfortable and clean, people were very friendly and helpful.
We would recommend and stay there again

Partner

10/10

Exceptional

23 Jun 2019

Verified traveler

Safe swimming area. Breakfast was great and varied.

Leisure Partner

8/10

Excellent

25 Aug 2018

Rose

Very peaceful place in beach and garden setting, off the 'tourist' track. Our garden villa was perfect for the two of us needing a good rest. The private beach was perfect for swimming and free kayaks on offer were great fro exploring the coral reef. Live music outside each night was a treat - and the fiafia was very professional. Food & drinks options on site were limited but more than satisfactory. Staff were super friendly and helpful.

10/10

Exceptional

19 Aug 2018

Verified traveler

Close to beach.
Warm water, even in the rain.
Took out the kayak, went snorkeling close buy. Went on local walks nearby.
Staff are super friendly and we liked the simple food.

8/10

Excellent

14 Aug 2018

Verified traveler

Beautiful setting and gardens. Nice pool. Great to have kayaks to paddle. Nice meals.

8/10

Excellent

08 Aug 2018

Verified traveler

Nice gardens, average room, nice b/fast, nice staff