Sheraton Samoa Aggie Grey'S Hotel & Bungalows

6/10

Pleasant

06 Jun 2026

Megan

The lobby staff not very helpful , the house keeping was pretty poor...taking the dirty towels but not leaving fresh ones and had to repeatedly ask for some finally getting them at 11pm , had to ask for more toilet paper as well as there was none left when room was serviced.
The daily breakfast was awesome and the staff there were lovely and helpful.
We only ate at the restaurant once for a meal and it was served cold , asked for it to be re heated and it still came back cold so we didn't eat there again .
Overall for the price it was pretty disappointing and will stay somewhere else next time.

Family

6/10

Pleasant

03 Jun 2026

Vagatai

Milk was missing in our room for our coffee. Other than that, our stay was comfortable. Great staff and customer service.

Partner

10/10

Exceptional

01 Jun 2026

Ositini

Yes I will stay there again but next time I have to know the difference kind rooms name that you will like
Ocean view, city view, garden view and classic I pick the classic one and was a little noice because it was next to the poolso if your choice also those rooms might have different price the restaurant is very tasty food on Friday they will have local show and serve local food with a cost breakfast come with your room pretty wananavu good luck till next time

10/10

Exceptional

29 May 2026

Danielle

Great place to stay
Can’t complain and no issues I can highlight

Family

6/10

Pleasant

28 May 2026

Kelly Ann

Loved being so close to the lap pool. Staff were friendly and happy to help, our favorite was Sarafina she was one of the bar staff. Disappointed that the swim up bar wasn't in operation during our stay.
Our room was very musty smelling, and our curtain was hanging off its railing. The tile floors are crazy slippery my hubby slipped over and split his head open, meaning a hospital trip (trust me that's not somewhere you want to go). Our door stopped working twice so staff had to re-program it while we were locked out. The safe in our room also malfunctioned.
Food in the restaurant was beautiful. And the lap pool was really clean.

Partner

8/10

Excellent

27 May 2026

Michelle

Sheraton Aggie Greys was a great location in Apia town, 40min drive from airport though. Bit confusing as the listing on Expedia leads you to believe it is near airport. Totally different place altogether, but this is a historic location. The history of this building and the story of Aggie is well worth the stay. Unfortunately they forgot to my husband's birthday surprise in our room, which made me very sad as I had arranged well before our arrival. The staff felt bad and totally made up for it. For the price you pay here more attention to the smaller details would be recommended for the management to look into. No conditioner in either bathroom in our family room, my daughter's bath didn't even work and the phone to call reception or a local callsvto areange a rental car also didn't work. It's hard to rate with so many problems. It was experience and one wecwhere very much looking forward too. Slightly dissatisfied if we are honest. The beautiful gardens, staff and pool were amazing though.
Regards The Olsons

Family_with_children

10/10

Exceptional

26 May 2026

Faafetai

Highly recommended ~ staff were very resourceful and helpful! Rooms were cleaned everyday and buffet and drinks were amazing!

Business Family_with_children

10/10

Exceptional

25 May 2026

Roy

The room was spacious and clean, the staffs were friendly and helpful. The raw fish was my favourite dish at dinner. Definitely going back there

10/10

Exceptional

20 May 2026

Sophie and Phoebe

Wonderful staff. Gorgeous rooms. Corridors and elevators in older part of hotel could be renovated and refreshed. Pool is not open very late. Would be lovely to be able to swim after dinner.

Family

8/10

Excellent

20 May 2026

Vaitoelau

Breakfast is excellent and the staff are very friendly

Family

10/10

Exceptional

17 May 2026

Nua

Clean room, towels outdated, love the breakfast

Partner

10/10

Exceptional

01 May 2026

Marlene

The staff were all very helpful and friendly, particularly, Susey, Heleina & Sarafina who went the extra mile.

We did have one sleepless night when the room smoke alarm gave several false alarms but this was fixed
.
All in all we had a great stay

Partner

8/10

Excellent

29 Apr 2026

Angeline

Great stay. Good food. Awesome pool. Receptionist staff could be better at communicating.

Family_with_children

10/10

Exceptional

29 Apr 2026

ianeta

Great location, everyone was so friendly. Highly recommend it to anyone travel to Apia

Partner

8/10

Excellent

28 Apr 2026

karen

The staff were excellent
The food exceptional
The rooms are a little tired and could do with a reno

Self

10/10

Exceptional

26 Apr 2026

Fualaau Susie

Change the tub to a proper shower

10/10

Exceptional

22 Apr 2026

Diyya

Breakfast for the week was fresh and tasty. I wish there were more permutations and combinations

6/10

Pleasant

16 Apr 2026

Ted

Beautiful breakfast
Kind staff
Irregular housekeeping
Expensive

Partner

6/10

Pleasant

14 Apr 2026

Karen

Breakfast was good. I paid for my Expedia reservation at the hotel but was charged an additional 4% for credit card fees (which adds up when you are paying for two rooms for several nights). The rooms were nice but had poor air ventilation so there was always a mouldy smell before the aircon was turned on. Unfortunately, out of the 5 days I stayed, the hot water only worked sporadically and I had to have cold showers on 3 nights. The staff were all very friendly and helpful.

10/10

Exceptional

13 Apr 2026

Ricki

Parking was safe. Staff were very helpful and friendly.

10/10

Exceptional

11 Apr 2026

Ricki

Staff were very friendly and helpful. Very clean rooms

6/10

Pleasant

08 Apr 2026

Maya

Room wasn't ready at check-in time. We arrived about an hour prior to check-in, they said they'd send housekeeping to the room immediately. We left to do some shopping and returned after our actual check-in time, and still had to wait another 30mins or so for the room to be ready. Room was reasonably clean but smelled damp and musty. No body wash in the shower, had to call housekeeping to send some up. Beds were comfortable. Had some issues with what was included in the room rate with Expedia and what the hotel had in their system. I paid a higher room rate to have one-way airport transfer included for 4 guests and a WST$50 hotel credit. There was no hotel credit, and when we checked out at 4.30am ready for our transfer I was informed they only had payment for one person's transfer in their booking system. I wasn't asked to pay again there and then, but I didn't receive the friendliest of farewells...

Family_with_children

6/10

Pleasant

03 Apr 2026

Trent

Our balcony was very dirty looks like it hadn’t been clean in a few weeks and our room was sub par. most of the plug outlets were broken and room phone didn’t work so had to walk all the way to reception to place an order. Housekeep walked in when we had our ‘do not disturb’ button switched on. far from great customer service. 3/5 stars

Self

10/10

Exceptional

31 Mar 2026

Charlie

Delicious and friendly staff

Self

10/10

Exceptional

30 Mar 2026

Rachel

The staff were very welcoming, the food was great, saddened that there was no microwaves.

The rooms were clean and parking space was great.

Friends

10/10

Exceptional

21 Mar 2026

Emilee

Amazing

6/10

Pleasant

20 Mar 2026

Lincoln

The room that we were in was a disabled room. We were not disabled. No shower curtain. We had a few coach roaches in the room and the power points came out of it socket.
However, the staff was really friendly and the food was excellent. The service was great.

Family

8/10

Excellent

19 Mar 2026

Wayne

Overall an OK stay. Has recently gone under new ownership who seem to be cheapening everything unfortunately. As the last Sheraton left in Samoa Sheraton need to keep a close eye on this hotel so the brand is not damaged. The food was inconsistent some dishes great, but others including sandwiches were served with stale bread and over complicated fillings. My wife ended up with food poisoning from the Nasi goreng filled with clearly left over prawns. We had the suite on site (the one in the pictures) which was wonderful. The Spa is a disaster run by the rudest woman on the planet. Not a local but an import from somewhere. The pool area is great. In summary a mixed bag - the hotel showing signs of a downward trend.

Partner

10/10

Exceptional

18 Mar 2026

Leaso

Fantastic clean and beautiful

Family

10/10

Exceptional

12 Mar 2026

Tea Won

The pool is amazing, staff amazing, management amazing, food amazing and genuine care from all encounters.

Family_with_children

10/10

Exceptional

10 Mar 2026

robert

Shuttle service was fine. Breakfast was excellent with plenty of options.

Partner

10/10

Exceptional

23 Feb 2026

tyrell

Room was clean, bed was very comfy which is nice . Showers need a better design kept leaving my floor soaking wet

10/10

Exceptional

19 Feb 2026

Lauri

We had a wonderful stay at the Sheraton. Excellent bed, nice shower and extra towels on request. Samoa is prone to power outages and we were thankful for the generator. We took advantage of the spa for foot massages. We were in easy walking distance of the Samoan Cultural Village - which was a nice way to spend a morning. The Sheraton staff went out of their way to help us arrange transportation to the airport and back for a day trip to American Samoa to visit the US National Park. Only complaint I would have is there were no wipes in the gym. I suspect shortages of many items may occur due to shipping issues. I will be honest. We originally were not planning to stay here, but issues with air conditioning at another highly reviewed resort had us doing a last minute reservation. We are extremely glad we made the change as these facilities and the room conditions were far superior to our original reservation.

Partner

10/10

Exceptional

15 Feb 2026

Danielle

Great hotel

Business Self

10/10

Exceptional

04 Feb 2026

Cailyn

Great customer service, Great location, Great room amenities/very clean! Will definitely stay here again!

Leisure Friends

10/10

Exceptional

04 Feb 2026

Adam

Lovely Helpful Friendly Staff.

Business_and_leisure Family

8/10

Excellent

02 Feb 2026

Dion

Handy to town. Very friendly staff. Good quality food.

Leisure Family

10/10

Exceptional

30 Jan 2026

Venna

.

Leisure Friends

10/10

Exceptional

29 Jan 2026

Genevieve

Polite staff, very clean and comfortable rooms.

Business Self

4/10

Poor

29 Jan 2026

Cathy

The place was great room was good, however the bath tap did not turn on, and it was the main reason why I had booked that room. No one whatsoever came and checked even after complaining about it. Also staff was very terrible, so many miscommunication and poor management when deals with problems. Not a good first experience

Leisure Partner

8/10

Excellent

28 Jan 2026

David

Friendly staff. Great lap pool

Business Self

10/10

Exceptional

27 Jan 2026

Steven

Staff are exceptional, very polite and helpful with every request, room has nice balcony overlooking the harbour. Water replenished every day with fresh towels. Convenient location close to everything, plenty of parking for your hire car.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Martin

Amazingly friendly welcome, attentive staff constantly checking in when our drinks were low or plate was cleared. Clean comfortable room, we loved our stay

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Anapeline

Clean room. Great staff

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Faailoilo

Right from the start we were welcome with an amazing staff. Check in was quick and easy. Staff assisted us with carrying all our luggage’s to the room while we sipped on the complimentary drink. Through out our 7 day stay at the Sheraton, we felt nothing but genuine hospitality and care from the team in Apia. Thank you for making our trip extra special. The room was clean and very spacious. The check out was just as easy and quick.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Helen

Enjoyed our stay, we had the King Harbor view room, everything was perfect except the shower/bath which was very dirty and quite small, location of toilet was in a weird spot facing and almost touching the wall, no extractor fan in bathroom, ranch slider was stuck and difficult to open & close, othwise location of Hotel was perfect, with exceptional service. Comfy bed & staff welcomed us with words made out of petals n leaves on our bed to congratulate us on our anniversary which was a very nice touch, thank you 🙏

Leisure Partner

8/10

Excellent

23 Jan 2026

Rosalina

Wellness centre staff was lovely, massage was wonderful, exactly what I needed ❤️ Staff were polite, professional and helpful. Services were timely and thorough. Room and all areas were clean and felt safe. Electrical outlets needed single maintenance call out. All together, our family really enjoyed our stay.

10/10

Exceptional

19 Jan 2026

Lilian

Love the staff and service, breakfast buffet has a variety to choose from, great pool for kids, walking distance around town and shops

Leisure Partner

6/10

Pleasant

16 Jan 2026

Rosalina

We booked our stay in advance and paid the same if not more then the rest of my family, but they all ended up staying in the main building and we were relegated right out the back, above the wellness centre. That was disappointing as my children were located far away from the rest of their cousins and felt isolated back there.

There was a direct entry from where we were, to the car park, but always felt a little unsafe as it was opened all night and though there was always people present near the gate, we weren’t sure who were employees and who were strangers lurking around the area.

6/10

Pleasant

15 Jan 2026

Crystal

Our kids loved the pool and we used the gym and spa were great! Some of the food didn’t seem super fresh and took quite some time. We also had an issue w the safety and security of our room and belongings but overall we made the most of our stay and had a good time. Most of the staff were lovely and very helpful.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Faleniu

Thank you for making my mom and sisters stay comfortable while attending a funeral. Appreciate you all.

Family

10/10

Exceptional

14 Jan 2026

Alexandria

Clean room. Room was always swept and sheets were clean daily.

8/10

Excellent

13 Jan 2026

Noel

The breakfast menu was quite limited.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Sonny

We enjoy the staff hospitality. The service provided by all the staff. The rooms are always fresh and clean. The pool facilities. The conveniences of where the hotel is located.

8/10

Excellent

12 Jan 2026

Roy

My overall experience was fantastic, however showering in the tub is old school and quite dangerous at times if youre not careful. I could just fit in the shower and im not a big person.

Business

10/10

Exceptional

11 Jan 2026

Vise

We really enjoyed our stay at the Sheraton!
From the time we checked in to the time we checked out the staff were so attentive, their service is amazing always greeting us with smiles, checking if we need anything, and so respectful! The security staff were also amazing going above and beyond to ensure that we are looked after.
Our room was cleaned and topped up everyday and the complementary breakfast was beyond what we expected, started everyday with full and happy belly’s.
My husband and I also enjoyed their dinner and drinks everything was delicious!!!
Will definitely stay with Sheraton Samoa again!!!!
Faafetai Tele lava
Vise & Uati ☺️

Leisure Partner

10/10

Exceptional

08 Jan 2026

Jeslyn

Me and my fanily had an wonderful experience here at the sheraton, my son levar had made good friends with the bartender Sam ,he did more than look after my son and my family and myself, the staff team did more than expected. Clean rooms, my mokos where basicaly living in the pool, my son levar says that sam ,went above and beyond to make sure he was looked after and always good and safe, all the staff were very beautiful and always smilling and happy and making sure all guests were well looked after, and especially on our last night sam had went above and beyond for us. Sam and the team had put a little performance for me and my family, and it wasnt a good bye it was an see you again feeling,it made us all nearly all teary eye. Levar says thank you Sam much love uce.

The only thing that was a bummer was waiting extra for the rooms and also the door beign faulty at multiple times which made it harder, but they did look after us for those issues, which is amazing amd too the amazing team that went above and beyond to make sure the doors were working and they was always working and that we could get into our rooms 9105, 9106, but apart from that it was an amazing time here for me and my family at the sheraton Aggie greys, and my son is verry appreciated of Sam and his kind heart and humbleness, and being a top uso , and says that he is one amazing worker and mate , awesome to talk to and get along with as they connected and became mates and says thank you to sam the man

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

Lilly

Friendly staff. The place is quite wear and tear, scuffs on walls, bugs inside shower. Quality of breakfast buffet was not great nor fresh, average. Amenities pool was great and convenient. Extra staff for staff service and flexibility with certain requests for example an anti-slippery bath mat and fresh towels. Security also helped with our bags as well as greeting guests upon entry with a smile and hello. Location was convenient to shops and restaurants with a nice view.

Business_and_leisure Family

10/10

Exceptional

07 Jan 2026

Sharon

Beautiful

8/10

Excellent

06 Jan 2026

Judy

food items on menu very limited

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

Pesi

Great great, safe, convenient.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Maarten

Staff were absolutely amazing, hotel and the room was very nice

Leisure Friends

2/10

Poor

01 Jan 2026

Lina

From arrival, we were asked to pay when we checked out, despite our booking already being fully paid via bank transfer. We were given a room at the back of the hotel where the area was empty.
There was leftover food, used linen, and a strong unpleasant smell along the walkway and inside the room. The smell was overwhelming, and we had to keep the windows open to get through the first night.
After making a complaint, we were moved closer to other guests, which we appreciated. However, although the hotel looks luxurious from the outside, the room did not reflect that standard. The bathroom was also very small.
Some staff provided excellent service, while others did not. Photos attached.

Business_and_leisure Family

6/10

Pleasant

31 Dec 2025

OlitaK

The staff are friendly. The only thing was we had to keep waving at someone to come and serve us at the restaurant during breakfast. The rooms are nice and big. Bed is comfortable, but theres something about the bathroom structure that didnt

10/10

Exceptional

31 Dec 2025

Rosa Mana

It was a perfect stay. Room was very clean and bed was comfortable. Housekeeping was good with making sure we had water in our room. Thoroughly enjoyed our stay. Buffet breakfast was awesome. Thank you Sheraton Samoa Aggie Greys. Everyone was friendly and helpful and your front desk was superb. Quick check-in and check out.

Leisure Family

4/10

Poor

28 Dec 2025

Crystal

Room was ok, aircon was great

10/10

Exceptional

28 Dec 2025

Justine

I stayed in the Bungalow suite and was very impressed with the room, extremely spacious with a seperate lounge area, couch and tv and the bedroom area also has a tv - both come with seperate air conditioning. The bed is very comfy and the bathroom has a bath and shower with all the amenities you need. The staff are very friendly + helpful always on hand to assist you. The pool was great to cool down and enjoy - there are 2 pools, the main pool and a lap(lane) pool on the premises. The food was so good, with fresh ingredients being served and food coming out quickly from the kitchen - all reasonably priced. Thank you Sheraton Aggie Grey's, I will definitely be back :)

Leisure Family

8/10

Excellent

28 Dec 2025

Mr Joseph Wong

Overall it was good. Consistency is key. A couple of days was a few replacements weren't filled, like coffee & missed room clean that was followed up when informed.

Business_and_leisure Partner

6/10

Pleasant

25 Dec 2025

Deborah

Housekeeping was great, amenities are nice and clean. Unfortunately the only negative I can give which ruined our experience is the 6 days of bearkfast we had, only one day did the bacon and egg lady remember we had ordered. The other 5 days we would wait 15min to 20mins then eventually get up to ask for our bacon and eggs which was somehow forgotten. This ruined my appetite as waiting around and then our order was forgotten was very disappointing. Staff at reception were nice and the cleaners always had a beautiful smile.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Pauline

Great hospitality. I booked it for my mom. She enjoyed her stay . Highly recommend it

10/10

Exceptional

20 Dec 2025

Mareta

Beautiful spot and we would be back

10/10

Exceptional

17 Dec 2025

Arana

Clean room and staff were nice. Good food. Nice facilities. Close to town

Leisure Family

10/10

Exceptional

17 Dec 2025

Neon

Love everything about this please. Our room and view was amazing

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Maselina

Great service

Leisure Family

6/10

Pleasant

14 Dec 2025

Kimihia

We stayed for 10 days, I don't think our bedding was changed the entire time. The food was lovely but it never changed so we were forced to eat out quite a bit. Slightly overwhelming coming into the carpark area with a bunch of male staff members crowding the entrance. Overall, we had a nice stay, some staff members customer service was impeccably and accommodating.

Business Family

10/10

Exceptional

09 Dec 2025

Arana

Will stay again

Leisure Family

10/10

Exceptional

08 Dec 2025

Tracey lee

clean and lovely staff. They decorated my bed with a happy birthday message and we had a lovely romantic stay!

Partner

10/10

Exceptional

22 Nov 2025

David

Breakfast was great. Service is amazing. Parking guys are awesome and very helpful to park.

Leisure Family_with_children

8/10

Excellent

18 Nov 2025

Clyde

Rooms clean staff tried hard

Partner

8/10

Excellent

09 Nov 2025

Whitney Joy

Overall the experience was better than average however room for improvements. Staff all friendly.

Leisure Family

8/10

Excellent

04 Nov 2025

Horepa

Room was always clean every time we came back home. Towels and waters always stocked up. Staff were great and service too. Would recommend to family and friends.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Nov 2025

Wof

Everything was Awesome Staff, Food, Facilities & Room. Highly Recommend

10/10

Exceptional

03 Nov 2025

Logan

Amazing staff and the view was breathtaking

Leisure Self

10/10

Exceptional

31 Oct 2025

Derrell

Perfect in all respects!

Leisure Partner

8/10

Excellent

31 Oct 2025

Jennifer

Be prepared

Our room was clean and tidy on arrival. Bed was comfy. Staff were helpful and friendly.

Breakfast was standard.

On our second night the fire alarm went off in the early morning hours twice - an hour or so apart. It was loud it woke my husband and I up. We have stayed at many hotels and have never experienced this happening. We couldn't get through the phone to reception so my husband went down to see what was going on the first time. Second time the alarm went off I went down and expressed my frustration to be woken again and no proper fire protocol or procedure was in place. Was told maintenance was looking into it.
Reception was aware of which room we were in and it was very disappointing management didn't contact us regarding the matter.

Partner

2/10

Poor

30 Oct 2025

Kasandra

Arrived late for check in after 3pm, around 3:45pm still had to wait 1.5hrs to check in so sat in the lounge area. Room was falling apart the cupboard broke off the hinge and fell on my partners foot, outdated room, shower in the bath tub (not ideal for anyone over 5’8) toilet pretty much at the wall. Pool was murky, opened at 7am but the pool was still getting cleaned all the way until 9am and rusty nails sticking out on the side of the pool. Staff were rude just standing around giggling and watching tv, breakfast buffet was subpar compared to what we had at taumesina and coffees ordered upon entering the breakfast buffet weren’t served until we almost finished eating after 2-3 follow-ups. My parents bungalow was leaking they couldn’t even stay in their room the first night, my sister had no hot water in her room and after complaining to reception nothing they could do, reception phone was unanswered most of the time, had to go down to see them if you wanted someone to answer. A 14 year old was followed to her room by a random man and distraught crying along w her mother that didn’t speak English and yet there was nothing the staff or security could do especially with no cameras in the hall. There were also condoms on the staff doors which is completely unprofessional and not great to explain to children. Always ran out of pool towels and when asked it took hours for pool towels to arrive so we used our room towels. Will never choose to stay here again.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2025

Kathleen-Cassey

Amazing place, great rooms, excellent food and walking distance to town. Staff were incredibly friendly and helpful.

Leisure Family

10/10

Exceptional

26 Oct 2025

Mark

Perfect place for a Samoan Holiday

Beautiful and historic property. The lobby is the epitome of 'South Pacific' with its open air set up and cool breezes. The room was large and comfortable. The staff is delightful.

Self

6/10

Pleasant

23 Oct 2025

Tipi

Friendly staff but not very quick to attend orders

Leisure Family_with_children

2/10

Poor

20 Oct 2025

Veronica

DO NOT STAY HERE!

Before we even got there issues started you’ll get communication a week after and that’s after following up multiply times.

For our 2 day stay there was no hot water, I called reception twice no answer so went down and found all the staff standing outside. They sent someone up to our room and he said he fixed it. Surprise he did not!

The showers are slippery and disgusting like they have not been cleaned.

The floors are sooo dirty when you try to get into bed you have black soot on your feet and this was after a cold shower.

My mum booked into the bungalow and it leaked so she had to be moved not once twice. The first room she was moved it was freshly painted and reeked of paint fumes. So she went back in the pouring rain for another room and didn’t get to sleep till 1am.

I was called at our room to ask when I was checking out as they had another guest who wanted to come early so if we could check out earlier. I’ve never had this happen at any other hotel.

What was the worse! As we were waiting check out, we saw a teenage girl clearly shaken with her mother. A man has followed this girl into her room and locked the door behind him. I asked the receptionist if they had a camera and she said there are no cameras.

The staff did not nothing for this poor girl and her mother.
If you have teenage daughters this place is not safe!
The staff are rude and do not want to help in anyway, the rooms are disgusting outdated, cracked windows, roachs! Yuck

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

Wayne

Food menu not many choices to order from. However the free breakfast was so satisfying, and a variety of choices

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Manu

Yes. Balcony view was amazing. Bar and front lobby was great and a good place to relax and hangout with friends and family.

Leisure Family

6/10

Pleasant

16 Oct 2025

Suzanne

I thought the staff were amazing. The room i had had a great view, but bathroom was tired and run down. Shower over a bath which for a 75 year old was pretty hard to get in and out of. The cleaning in the corridors was not flash.
The dinning room was great. Staff were very helpful. The cocktails were yum.Hotel was in great place. Easy to get anywhere.

Leisure Self

10/10

Exceptional

08 Oct 2025

AJ

The best part of our stay was the hospitality of the staff. Nothing was ever too much to ask and we were treated with the utmost kindness and professionalism.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2025

Jessie

Mai

10/10

Exceptional

07 Oct 2025

Chao

Excellent resort in centre Apia…Samoa

Very nice location, excellent customer service, the check in was smooth and beyond my expectations. A lovely lady who took me to my room, she includes all resort information also the most interesting sightseeing of Samoa, Later on I knew her name is Hannah, director of customer service of the hotel, outstanding communication skills with guest, well done.
Breakfast buffet has various options for local and international cuisine, I do like their special coffee with soy milk;
Friday night there is a dance show with fire dance, is absolutely amazing.
Overall is a great place for vacation in Samoa.

Self

10/10

Exceptional

06 Oct 2025

Viena

Lovely

Business_and_leisure

8/10

Excellent

02 Oct 2025

Ross Stuart

The staff were very friendly and welcoming and keen to please.
The room was smaller than expected and the toilet continued to flow after flushing.
While rather tired, the room was comfortable and clean.
On thing I thought was that the shower over bath could be a hazard as the bottom of the bath was sloped and difficult to stand in when getting out.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Rita

Staff were delightful. Close proximity to city centre was handy. Restaurant food excellent.

10/10

Exceptional

27 Sep 2025

Tualagi

Good