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Insel Fehmarn Hotel

Apia · Samoa

Falealili StreetView location

8.0/10Excellent417 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.4/107.4
Location8.2/108.2
Neighborhood8.0/108.0
Value7.6/107.6
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Insel Fehmarn Hotel

Insel Fehmarn Hotel, 5 minutes from Apia township is conveniently located with views over Apia, the harbour and mountains. Insel Fehmarn Hotel features large rooms with private balconies, ensuite and self catering kitchenettes and makes a great base for visitors to explore Upolu.

This hotel offers best value for business travelers as well as vacationers.

Read more about this hotelShow less

When you stay at Insel Fehmarn Hotel in Apia, you'll be in the business district, within a 5-minute drive of China Aid Arts and Culture Centre and Falemataaga – The Museum of Samoa.

This hotel is 1.4 mi (2.2 km) from Samoa Cultural Village and 1.4 mi (2.2 km) from Immaculate Conception Cathedral. Make yourself at home in one of the 54 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Wireless internet access (surcharge) is available to keep you connected.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services

Check-in and check-out

Check-in from 1:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately WST 30.00 per person
    • Fee for in-room wireless internet: WST 15 per hour (rates may vary)
    • Fee for wireless internet in public areas: WST 15 (for 2 minutes, rates may vary)
    • Airport shuttle fee: WST 40.00 per person (one-way)
    • Airport shuttle fee per child: WST 20.00 (one-way), (from 4 to 11 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

China Aid Arts and Culture Centre 1.4 km / 0.8 mi
Falemataaga – The Museum of Samoa 1.9 km / 1.2 mi
Samoa Cultural Village 2.2 km / 1.4 mi
Immaculate Conception Cathedral 2.2 km / 1.4 mi
Apia Park 2.2 km / 1.4 mi
Vailima Botanical Garden 2.5 km / 1.5 mi
Apia Clock Tower 2.5 km / 1.5 mi
Robert Louis Stevenson Museum 2.5 km / 1.6 mi
Fish Market 2.6 km / 1.6 mi
Palolo Deep Marine Reserve 2.7 km / 1.7 mi
Fugalei Fresh Produce Market 2.8 km / 1.7 mi
SPACE Samoa Performing Arts & Creative Excellence 3.1 km / 1.9 mi
Mulinu'u Peninsula 3.8 km / 2.4 mi
National Parliament 4.2 km / 2.6 mi
Faleata Golf Course 5.9 km / 3.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Babysitting service
Show 24 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Hairdressing salonExtra charge
  • Flight information required
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Insel Fehmarn Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Insel Fehmarn Hotel

    QUADRUPLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Insel Fehmarn Hotel

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Insel Fehmarn Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Insel Fehmarn Hotel

8.0
Excellent
417 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.4 /10
Location
8.2 /10
Neighborhood
8.0 /10
Value
7.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
25 Jul 2026
Mariota
Staffs were nice, breakfast was ok. Sure, will stay there again, the only request is to have an elevator because I was at the 3rd floor.
6/10
Pleasant
20 Jul 2026
Ota
The Staff were very helpful. Breakfast choices were great. Pool great, room size great, air con- fantastic!
Overall stay great however, our toilet blocked everyday & not due to over usage. staff were very quick & attentive to sort immediately. Which we were very grateful for.

Overall cleanliness - okay. Small areas like light switches & TV, sweep out closet & wipe down fridge. Clean basin plugs properly & fix shower curtain. Small things that can improve comfort for guest.

Restaurant area, great space & warm atmosphere. I would suggest having the urn (hot water) available for guests during all .eal services. I wanted a hot drink at dinner, the urban was off, and advised by staff it was only used for breakfast.

Outdoor round tables outside Restaurant and near pool should be wiped down every night. Our group spent time in the evenings eating and quiet drinks throughout our stay, when returning in the morning for breakfast, the tables had not been cleaned. Understandably staff may not have been avaliable, but in the meng before breakfast service, these should be checked.

Overall, great stay, things mentioned would really add value to anyone holidaying or staying. Staff were always helpful. 24/7 laundry facility and, the team very accommodating with guests.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Moana
Rooms are spacious and clean. Staff very helpful and they were happy to accommodate outside guests for the day to spend time with us and use the pool.

They also changed our room without a problem when we asked for a room on the ground.

Only downside no microwave in the room.
Family_with_children
6/10
Pleasant
02 Jul 2026
Juliet Mavis
Good for short stays. Upgraded some amenities like bathroom cupboards but not kitchen ones. However it was just right for an overnight traveler
Self
10/10
Exceptional
29 Jun 2026
Nimo
ok
Partner
4/10
Poor
29 Jun 2026
Oliver
Place was very rundown. The staff were friendly and helpful.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Irene
Everything was so easy and well organized. Highly Appreciate the helpful cleaners and friendly staff members....Thank you for being the best host and for taking care of our many children. Blessings to you all.
Family_with_children
2/10
Poor
21 Jun 2026
Aigaalii
The check in time was too long we arrived at the hotel and the reception told us that we only allowed to check in at 1pm. We have to stay in the car for at long and I have a brother he was in critical condition of his sickness and it was worse staying in the car for that long.

Family
10/10
Exceptional
18 Jun 2026
Christina
Love the housekeeping staff, and the front desk was super helpful with daily errands.
10/10
Exceptional
17 Jun 2026
Jane
Check in was a breeze friendly staff and clean lobby. Parking lot was also clean and security everywhere for extra safety. Room was clean and bigger than most hotels. Full kitchen with stove, mini fridge and microwave. Dining table and sitting area available in room and balcony. Breakfast buffet was so good. Fresh local fruits, scrambled eggs, breakfast sausages, papaya porridge and more. Enjoyed the friendly breakfast staff which was helpful and accommodating to my ice coffee craving. We will definitely return here in the future.
Family
10/10
Exceptional
16 Jun 2026
Hermann
Team went out of their way to be helpful.
Family_with_children
6/10
Pleasant
12 Jun 2026
Karl
Friendly staff but very limited knowledge about tourists attractions or bus detail. Room was large and comfortable. Place was very run down. Pool was lovely and the breakfast was great.
Partner
6/10
Pleasant
03 Jun 2026
Edwina
Staff: were helpful during my stay.
Clean room: little things they need to remember to have in the room everyday e.g - t/towels, shower curtain, bath mat, change coffee sachet packets to bushells, n other brands not the ones they have.
Breakfast: almost same food everyday, needed to have a variety of local vegetables especially avocado, pineapples, etc..needed to have a TV in the breakfast area to catch up with what's happening like the Independence program and other important news. Orange drink were too sweet next to the water cooler, needed to have a big toaster so clients don't que n wait to have their bread toasted.
Couldn't sleep couple of nights, as client above me too noisey and stomping on the floor, dragging stuff on the floor.
Friends
10/10
Exceptional
01 May 2026
Adams
Thanks for your service. Everything was great!
10/10
Exceptional
01 May 2026
Adams
Appreciate the customer service. Thank you!
10/10
Exceptional
28 Apr 2026
IOSEFA
excellent
6/10
Pleasant
26 Apr 2026
karen
Breakfast not so good all the food was cold
There were rats running around outside the rooms
The staff were very friendly and considerate
Self
10/10
Exceptional
25 Mar 2026
Mele
Awesome Hotel
10/10
Exceptional
18 Jan 2026
paps
Good breakfast clean room.
6/10
Pleasant
09 Jan 2026
Titilua
Staff are good cleaner is good too But the only thing that they didn't do it is the screen wire of the other bedroom need to fix please replace the screen wire.Because its for the safety of kid's from mosquitoes and also small insects.The family room that we was staying in is 21 and 22 the screen wire of the 22 need to fix so please need to be done that for other people as well.On the first day for our check in one of their staff was breaking the door key,we arrived thier on the 17 in a morning on Wednesday 2025 they said someone is goona go and do it,we spend 6 days in their no one was doing it we used one side of the other family room.PLEASE MY ADVICE IS NEED TO CHECK EVERYTHING BEFORE WE CHECK IN WE ARE HAPPY IF YOU GUYS TELL EVERYTHING IS NOT GOOD INSIDE THE ROOM AND ALSO PLEASE WE PAY MOTELS IS A LOT OF MONEY SO WHATEVER PEOPLE ASK TO DO IT BETTER DO IT FOR SAFETY OF PEOPLE AND KID'S AS WELL.OR REFUND SOME PART OF MY MONEY OK THANK YOU
Leisure
10/10
Exceptional
04 Jan 2026
T
Great room and staff. Room was clean.
Self
10/10
Exceptional
11 Nov 2025
Poni
The staff are truly amazing and friendly, and I greatly appreciate their warm hospitality. The only concern I have is with the beds in the room. Currently, there are two double-sized beds, which are suitable for two adults. However, for three adults, it would be more comfortable to have one double bed and one king-size bed. This arrangement would provide enough space for everyone to rest comfortably.

Aside from that, everything else was excellent—including the delicious and healthy breakfast. Overall, my stay was wonderful, and I am very satisfied. This is my fifth time staying at this hotel, and despite this minor issue, everything else was perfect.

Thank you very much, and I plan to stay here again when I visit Samoa in the future.
Leisure Family_with_children
10/10
Exceptional
28 Oct 2025
HANNA
Friendly staff and clean rooms.
Leisure
8/10
Excellent
03 Oct 2025
Annie
The rooms are spacious and the hotel must be commended as some of there have been upgraded.i have always stayed at Insel for these reasons of safety and the service is good. The service is very good as well.
8/10
Excellent
16 Sep 2025
Auzzy
Loved our stay
Leisure Family_with_children
8/10
Excellent
12 Sep 2025
Paul
Receptionist looked after our request for a quiet room
Leisure
10/10
Exceptional
08 Sep 2025
Tuutasi
Love this place
10/10
Exceptional
05 Sep 2025
Thanh Truc Thi
The staff were very helpful and friendly. The location is close to two supermarkets and there is a nice restaurant across the street.
Business Self
8/10
Excellent
26 Aug 2025
Jill
Would be nice to have mirrors in the main room not just bathroom
10/10
Exceptional
04 Aug 2025
Akeimo

Family vacation/ youth conference/ church conferen

It was a very friendly environment and helpful reception that help you with everything that you need help with. Thank you Patricia.
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Karen
Great location and facilities for families (pool, laundry, tennis court and meal options).
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Roy
behehehe
8/10
Excellent
25 Jun 2025
Fuatino
Staff were always friendly and very helpful. I would consider staying there again.
Family
10/10
Exceptional
19 Jun 2025
Seletute
Good place to stay, very peaceful. The rooms are clean and comfortable to stay. Staff are so helpful..
Leisure
8/10
Excellent
15 Jun 2025
Faaaliga
Loved the spacious room and facilities.
Just need basic teatowel for kitchen
Sheets and towels worn out needs replacement please
Leisure Family
8/10
Excellent
13 May 2025
James
The staff were super friendly and helpful. My room was clean and the bed comfortable. A supermarket, ATM and several good restaurants are all within walking distance. I look forward to visiting again.
Business Self
8/10
Excellent
07 May 2025
Margaret
The Insel is a clean basic and friendly hotel close to town. The staff are lovely and very helpful especially Patricia at reception. The breakfast is basic but fresh. The laundry ladies are also very helpful.
Negative - paying for wifi.
Will stay here again.
Leisure Family
10/10
Exceptional
21 Apr 2025
Pisu
Excellent customer service by all. I stayed 5 nights here with my 80 & 84 year parents. The staff were very accommodating to their needs and treated them with the utmost respect. They were loving, caring and professional always greeting you with a smile. Front house staff right through to the back house, kitchen, cleaners were a joy to deal with. We highly recommend Insel to those visiting Samoa it will be your home away from home with Island feels.
Leisure Family
10/10
Exceptional
20 Apr 2025
Anastasia
We enjoyed our stay and it àlso my first time,Very helpful staff, the rooms were nice and much more space with connecting doors good for family vacation, and also their breakfast is very very good. Good Job Insel and Staff
Leisure Friends
10/10
Exceptional
13 Apr 2025
Faasulu
Everything is perfect and I am so happy and enjoying every moment with my daughter… Thank you so much for your service.
Leisure Family
10/10
Exceptional
05 Apr 2025
Alfred
Very nice property ,a lot of parking spaces.Also rooms were big and spaces.Highly recommended.
10/10
Exceptional
19 Mar 2025
Pelesa
Good Rooms nice bed's 👍
Leisure Family_with_children
8/10
Excellent
13 Feb 2025
Ursla
The property was good, people were friendly, but I did not like to pay for three hours of wifi.
Leisure Family_with_children
8/10
Excellent
02 Feb 2025
GRACE
The room we had was spacious which we liked, but the shower wasn't as clean to a standard I would expect at a hotel. Also the shower cubicle is very small, so this is something to consider if you are plus sized. The pool was clean and the breakfast still one of the best on island.
Leisure Family_with_children
10/10
Exceptional
28 Jan 2025
Audrey

Friendly Team

The customer service was excellent, the Team were so helpful and friendly definitely loved the service that was provided.
Friends_and_family Family
10/10
Exceptional
23 Jan 2025
Rosanna
Great place to stay
Leisure Family_with_children
8/10
Excellent
17 Jan 2025
Roshan Von
Nice hotel
Business Family_with_children
10/10
Exceptional
13 Jan 2025
Karen
Quiet, convenient and a great location.
Leisure Family_with_children
6/10
Pleasant
12 Jan 2025
Paipai
The buffet breakfast was the same everÿday, bar changing from porridge to kokoalaisa. The cleanliness of the bathroom and toilet wasnt great, only change of towels. When we checked out the given amount was more than what I worked out and no breakdown of how they came to the amount. I have stayes at this place whenever Ive gone to Samoa, but the service has gone down and unfortunately wont he staying there again.
Leisure Partner
8/10
Excellent
10 Jan 2025
Stan
Clean, safe and convenient location. Friendly staff.
6/10
Pleasant
04 Jan 2025
Tepatasi
Still the same after so many years. Shower very small and the restaurant food not good.
Business Family
10/10
Exceptional
31 Dec 2024
Talimeli
Welcoming and helpful staff. Near the shops and town area.
8/10
Excellent
29 Dec 2024
MajestyNissi
The property and staff was great just a little mix up about dates .
Leisure Family
6/10
Pleasant
28 Nov 2024
Robert
An older property, but clean and comfortable. Lacks basic amenities such as kleenex, bottled water, etc.
Business Self
8/10
Excellent
09 Nov 2024
Fiti
Quiet
Business_and_leisure Friends
10/10
Exceptional
07 Nov 2024
Michael
Love it and friendly nice breakfast every morning
Recommend to everyone
4/10
Poor
02 Nov 2024
Michael
Not disable friendly
No pool or room towels available on Sunday
Leisure Partner
8/10
Excellent
06 Oct 2024
Anita
Big rooms, table n chairs, comfy beds, powerful hot shower. Pool was good.
2 mins walk to an awesome pizza restaurant. ( recommend )
Kitchen had stove but needed dishwash liquid, t towels, pots. Tea and milk would've been good.
Stairs to our room. Good balcony. Good air con and fan. All n all a comfortable stay for our last night in Samoa.
Leisure
10/10
Exceptional
21 Sep 2024
Carol
I transferred here from another facility so was very appreciative of the very comfortable bed, lovely linen, nice shower, private balcony, daily room servicing, delicious breakfast, chefs expertise in the resturant, gracious staff, lovely sea views, quiet air conditioning, awesome pool, and staff who went the extra mile.
Business_and_leisure Self
8/10
Excellent
20 Sep 2024
Siolofa
Nice hotel very convenient this is the 3rd time I stayed in this hotel nice complementary breakfast staff very friendly & comfortable beds only downfall kitchen needed dishwashing liquids and cleaning clothes.
Friends_and_family Family
10/10
Exceptional
08 Sep 2024
Janine
All good except no access to pool or pool bar
Business
10/10
Exceptional
03 Sep 2024
Tupuivao Ulualofaiga
Beautiful
10/10
Exceptional
09 Aug 2024
Arden
Lovely place, abit dated but enjoyed my stay
Leisure Self
8/10
Excellent
03 Aug 2024
Lesley
Pool was dirty and towels were dingy and old so best to bring your own. Its otherwise clean enough and staff are super friendly and helpful. Rooms have all the amenities and are huge! Showers are a bit small but at least hot water was on daily compared to other motels we have been in in this area. I loved the continental breakfast and location is great. We had a very comfortable stay and its well worth the price!
Business_and_leisure Partner
6/10
Pleasant
30 Jul 2024
Malia
Rooms need upgrading
10/10
Exceptional
23 Jul 2024
agnes
I want to shout out a big Faafetai/Thank you to Insel. We have tried other hotels even brand names and Insel exceeds all expectations ever year. We will never stay anywhere else. Thank you the 24/7 laundromat, daily breakfast, friendly front desk- call each guest by name❤️❤️❤️Thank you Tricia & team for your hospitality.
Rooms are so comfortable like our home away from home. Thank you again!

Taualo (Mark & Agnes)
Business_and_leisure Family
10/10
Exceptional
20 Jul 2024
Tauelia
Thank you Vanessa for allowing us to stay in the same room for both our reservations. We appreciate the consistency of you hospitality & services every year we stay. Thank you for having security 24/7 and laundry, breakfast.

The only suggestion we have to add the option of local fruits for breakfast. papaya, coconut, local banana, pineapple. Other than that we will always stay @ Insel. Thank you for your hospitality ❤️❤️❤️We appreciate your facility & services.

Taualo (Mark & Agnes)
Business_and_leisure Family
8/10
Excellent
20 Jul 2024
Craig
Service was awesome staff accommodated to our needs which was appreciated.
Leisure Family
10/10
Exceptional
17 Jul 2024
Elisapeta
Great service and great room service
10/10
Exceptional
14 Jul 2024
Karen
Food was great.
Central location and friendly staff. Self laundry, pool and tennis court. Despite being full the outdoor facilities are spacious.
Leisure Family
8/10
Excellent
10 Jul 2024
Nigel
Peaceful, enjoyed breakfast
Leisure Family
10/10
Exceptional
09 Jul 2024
Flynn
This will always be our accommodation while in Samoa!
Leisure Family_with_children
8/10
Excellent
07 Jul 2024
Lui
Good for any family. Service is great.
Leisure Family_with_children
8/10
Excellent
04 Jul 2024
Grace
Clean, staff are helpful.
Leisure Partner
8/10
Excellent
30 Jun 2024
Tracey
We enjoyed our stay here. Breakfast was delicious. Staff were helpful. Bathrooms are old but clean. Rooms were also very clean. Will definitely be back.
Leisure Family_with_children
10/10
Exceptional
29 Jun 2024
Lupevaoita
Good quite place to relax 😊
Leisure Self
8/10
Excellent
28 Jun 2024
Theresa
We had our friends stay here as we no longer needed the reservation but they said they’d stay was good. Can’t comment on anything else’s, they only slept there and didn’t use the amenities. Convenient and close to the city and plenty of parking available. Reception ladies were lovely and very welcoming.
Leisure Family_with_children
8/10
Excellent
24 Jun 2024
Loreta
It’s easy to locate, staff are attentive, restaurant has good food especially pasta and the sashimi. The only problem is the small bathroom and shower if you are tall and big. Very peaceful space and relaxing.
Leisure Partner
4/10
Poor
20 Jun 2024
Siasana
Location of hotel is great. Our room was located on the ground floor. Our room was dated and was quite unpleasant to stay in. The beds were very uncomfortable. The biggest let down is the bathroom. It's old and dated and just had a smell that didn't go away. I know the other rooms on the upper levels have been refurbished so maybe the lower level will eventually be refurbished too.
Leisure Family
10/10
Exceptional
15 Jun 2024
Veronica
This the spot to stay in Samoa.
Leisure Partner
6/10
Pleasant
11 Jun 2024
Justine
Comfortable beds however the bathrooms particularly the toilet seats were disgusting. Definitely needs to be replaced.

However they serve the best breakfast in town. Staff were lovely
Leisure Family_with_children
8/10
Excellent
10 May 2024
Janssen
Great location 👌
10/10
Exceptional
08 May 2024
Lologa
Everything is ok. They just need to make the bath bigger and clean it with some air freshener.
Business Family_with_children
10/10
Exceptional
30 Apr 2024
James
I have always liked this place. Its affordable and convinient
Business Self
8/10
Excellent
20 Apr 2024
William
The staff went out of their way to ensure we had a good stay.
There is ongoing upgrading and that should be reflected in future reviews.
Breakfast (included) was very Samoan and enjoyable - but don't be late getting their or you might miss out on some dishes.
10/10
Exceptional
16 Apr 2024
Eseta
.
Leisure Family
6/10
Pleasant
12 Apr 2024
Jarrett
No washing service for washing clothes
Breakfast was very average not enough options

8/10
Excellent
28 Mar 2024
Ruby
Bed sheets were not cleaned but customer service was good
Business_and_leisure Self
6/10
Pleasant
18 Mar 2024
Rosa
It was okay overall. Friendly staff
Friends_and_family Family
6/10
Pleasant
12 Mar 2024
Ranjeet
Didn't like the overall service - same Breakfast everyday with 1 or 2 things
overall service - poor.
10/10
Exceptional
17 Feb 2024
Mao
Nice area and nice room service
10/10
Exceptional
14 Jan 2024
MIRIAMA
Clean
4/10
Poor
16 Nov 2023
Peter
Place is real rundown had ants spiders and cockroaches in my room the staff trying their hardest to keep up but they need a whole New Remodel for this hotel.

The beds are very old and one of the cleaning Lady took my niece underwears and her husband’s Tank top and food from their room, she did came an apologized but she Never returned the tank top ect as she said she would.

It was addressed to the front desk and was never returned.

We will Not be staying here again.
Family_with_children
6/10
Pleasant
11 Nov 2023
Rodney

A small problem that can lead to big issue

We've stayed at Insel Fehmarn many times while in Samoa. Their 3rd-floor executive rooms are the best bang for the buck, in my opinion, and complimentary breakfast is always a delight.

Yet, on this trip, when we stepped out for a quick breakfast, we left everything lying out (wallet, jewelry, passports, electronics, etc.) as we would check out right afterward. To our shock, as we approached our room, I noticed the cleaning lady three doors down from us and the doors next to our rooms slightly ajar. When we came to our door, it was also open.

I presumed they came by to see if we'd checked out yet but saw everything inside and closed the door, yet it was still open. The good thing was that no one else went in there, and nothing was missing, but they didn't offer a \"Do not Disturb\" sign, and there was no way to advise them not to enter the room.

This could have caused significant problems if someone else would have entered the room. Because we were in a rush, we didn't make a big deal about it, which can cause serious problems.

I hope they implement some procedures that will keep their guest's property safe because leaving a door open isn't a simple mistake.
Partner
8/10
Excellent
11 Nov 2023
SU MON
It was a good hotel with helpful staff
8/10
Excellent
02 Nov 2023
Rodney

Good recovery

The room was missing a number of things when we checked in as the house cleaning forgot to replenish, but they got what we needed for our overnight stay as we were headed to the airport for an early flight. Looking forward to our return stay in a week.
Partner
10/10
Exceptional
14 Oct 2023
Tee
Close to everything in the city, friendly staff and easy check in/out! aWoll definitely visit again.

Only con was how full the toilet goes with water otherwise it was great
8/10
Excellent
12 Sep 2023
Thomas

Simple little gem

The superior room was a great place to stay. They rooms are very clean. Little things need maintenance like the outdoor balcony light flickered consistently like a disco, which i spoke to reception about but nothing was done during my seven day stay. Also towels were not replaced daily, which required me to ask for them to be replaced. The reception staff are friendly. As a 3 star place to stay it is nice choice for a reasonable price.
Self
10/10
Exceptional
08 Sep 2023
Eseta
.
Leisure Family
8/10
Excellent
21 Aug 2023
Pauline
Breakfast included, also could get Lunch and Dinner, Room Service if required.
Lovely People, very accommadating.

Location & surroundings

Insel Fehmarn Hotel
Falealili Street, Apia, Samoa

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Insel Fehmarn Hotel

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