Name: Chrysomare Beach Hotel & Resort
Address: Nissi Avenue Ayia Napa District, Ayia Napa, 5330, CY

Chrysomare Beach Hotel & Resort

Cyprus · Cyprus

Nissi Avenue Ayia Napa DistrictView location

50 reviews shown

2/10

Poor

17 Jul 2026

AMIEE

I wouldn’t recommend. The service is poor and a lot of the staff are unfriendly. The pool area needs maintenance. The parasol was broken with metal dangling. Nobody bothered to fix it. The food selection wasn’t too good either. I had great expectations after being shown around the hotel in May this year so decided to book, but we are beyond disappointed.They had a power cut on our arrival which lasted a couple of hours and they were the only hotel with the issue. A staff member had told us this had happened before a few times. It caused a delay getting into our room because none of the key cards worked and neither did the lifts. The hotel didn’t offer any type of gesture of good will for this inconvenience and when mentioned to reception staff, the response was “we didn’t do it deliberately” I was shocked. In the end, we requested the extra time we lost that evening to be given back to us on our last day so we could keep our room a bit longer as we had a late flight home. After a couple of emails with no response and then 3 trips to reception, they finally allowed us to keep the room a few more hours. It’s just not the service you’d expect. Other than the reception area, the hotel isn’t that clean either. The location isn’t the worse, but isn’t the best either. Be prepared for a bit of walking or paying for taxi’s. Also, you will need to get up and down by the pool at 7am to secure a sunbed for the day, even though the hotel say the pool opens at 8am, it’s not enforced

Partner

8/10

Excellent

21 May 2026

Andrzej

A very well-maintained hotel. High level of cleanliness. Large and clean rooms. Close to the beach. There were some minor incidents and issues that shouldn't happen in a 5-star hotel, but overall, it was great. I recommend the hotel.

Partner

10/10

Exceptional

26 Apr 2026

Faye Natasha

The beach was nice and quiet but the view from the pool is obstructed by an unsightly plastic massage tent. The rooms are a great size with comfy beds... pillows could be a lot better. It is a shame that the fridge in the room is not replenished daily like other 5 star hotels. The AI cocktails are awful as they use lemon squash instead of freshly squeezed lemons or limes. The hotel looks like a 5 star but sadly operates as a 3-4 star hotel, so if you lower your expectations you will have a great stay.

Friends

6/10

Pleasant

10 Apr 2026

Dean phivos

A very clean hotel but lacks the personal touch , cant getva sunbed even though there are rules about reservations on them not much for kids to do , a very small kids club i would say this hotel is best suited to older people or people who dont have children

Family_with_children

8/10

Excellent

06 Apr 2026

Jasmine Lyn

cleaners often forgot essentials like toilet paper and towels

Partner

10/10

Exceptional

27 Feb 2026

MARIA

YES

10/10

Exceptional

03 Feb 2026

Debra

The room was very clean .the reception staff were very helpful we found that all the staff were very friendly

Partner

6/10

Pleasant

24 Dec 2025

Hai

-the food was good
-the all inclusive doesn’t include the cafeteria from some redone so no food besides the meals.
-the head of the shower was very basic.

Partner

6/10

Pleasant

27 Nov 2025

Imperial

We been there for a one week , the pool is very very cold , the indoor pool was hot only 2 days from all week then it was cold .
The only thing we do is eat and go sleep.
The shop around the hotel is close , the show in the hotel is poor boring ,i can not see brink my kids to this hotel .

Pool need to be warm or either in a way that a human can swim not just to look at it.

The food was great 5 Stars we love it the room as well was big .

Hope they can be better in future.

Leisure Family_with_children

8/10

Excellent

15 Nov 2025

Richard James

Clean room and grounds. Great food and staff friendly and welcoming.

Leisure Family

10/10

Exceptional

13 May 2025

Oana

Beautiful resort

Leisure Friends

8/10

Excellent

04 Feb 2025

Verified traveler

Great location for relaxation

The hotel and facilities are lovely, walls a bit thin between the rooms so noise travels and our neighbours were quite noisy.
The pool and gym facilities were great, we got a yoga class on the first day too which wasn’t advertised anywhere but was a really nice bonus.
The food is varied and had lots of fresh options, we had the half board package.

Friends_and_family Friends

6/10

Pleasant

19 Jan 2025

Christiana

Some facilities were not available

Friends_and_family Family

8/10

Excellent

06 Jan 2025

Gareth

Lovely hotel, great staff, breakfast and facilities….. but exceptionally disappointing that you have to pay extra for the sauna and steam room! Perhaps understandable during peak season but really shouldn’t be the case out of season! Only real criticism

Leisure Partner

10/10

Exceptional

17 Sep 2024

Sally Osama Khoury

I love this hotel!!! But some service and rules that i dont like.. and there is no activities!

10/10

Exceptional

04 Jun 2024

Gianina

Clean and staff friendly

Leisure Family

8/10

Excellent

28 Apr 2024

Lior

The pool water is freezing

Leisure Family

10/10

Exceptional

01 Apr 2024

Stacey

Great stay

Great hotel great location and rooms are fantastic

Friends_and_family Family

8/10

Excellent

12 Mar 2024

Vasiliki

The hotel itself is lovely and the staff were very helpful but our robes were dirty on arrival, we had requested several times for our room to be cleaned as staff were not coming in daily. Also had to ask several times for a double bed which should have been done before our arrival.
Hotel itself is lovely and pool is great but the cleaning staff were very poor at their job.

6/10

Pleasant

29 Feb 2024

Robert Mihai

The hotel is nice, with a good location and front beach. The rooms are normal with a modern furniture, but very dirty (minimal services cleening). The food is also bad and poor and the staff is unfriendly and arrogant.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2024

Michael

January stay

Hotel was fantastic, great facilities and service. Would recommend to anyone for any type of stay.

Partner

10/10

Exceptional

05 Jan 2024

Mirabbos

A wonderful hotel!

The hotel did everything to welcome and accommodate us well and make our stay the most memorable. Our room was seaside and the view was amazing. Since we had all-inclusive, live music every night, food choice in the buffet, kids events, pool, gym, and choice in the bar (included in all-inclusive), etc. Particularly, the GALA DINNER was well organized with live music and food. Also, people who were staying at the hotel were amazing. We met so many amazing people there and became close friends. Thank you so this unforgettable experience.

Friends_and_family Family

6/10

Pleasant

05 Dec 2023

Verified traveler

Not quite 5-star, more apt to say it's a 4-star

Staff could be more helpful and conciliatory. Rooms are basic 4-star standard, no art on the walls, TV keeps getting disconnected because of a data card issue, food is really basic.

Self

10/10

Exceptional

02 Nov 2023

Luke

The property is brand new just opened in 2022. We found the quality of the room, shower, food in main buffet and swimming pools all absolutely fantastic. Would very much recommend this hotel. It is also very near nissi beach / other parts of the Ayia Napa town if you want to wonder further afield. Staff were great too.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2023

Samir

Excellent Hotel and Resort, beach direct access, 3 outdoor swimming pool, one indoor pool, GYM, sawna, Steam room, kids area, large Looby, large rooms, Breakfast and dinners Buffett, large variety food, many terraces, one man singer entertainment at night, no night club, affordable, recommended.

Leisure Family

10/10

Exceptional

15 Apr 2023

Eran

Great hotel

Me and my family had a great time !!
Beautiful and new hotel , the staff are very friendly and glad to help .
Definitely recommend ++

Friends_and_family Family

10/10

Exceptional

11 Apr 2023

Mehul

Excellent

This was on the best hotels I have ever stayed at. Exceptionally friendly hotel staff, beautiful rooms and views. Food could be a little more exciting

4/10

Poor

24 Dec 2022

Veronika

In general the hotel building, rooms and restaurants are nice and modern, also very good staff in the main restaurant... but staff at the reception is not very polite, no normal assistance with the luggage, no even complimentary bottle of water in the room, no minibar, rather poor breakfast … strong aftertaste that we stayed definitely not in the 5 star hotel ((( hopefully during the season things are different

Leisure Family_with_children

10/10

Exceptional

04 Dec 2022

Filip

Great place!!!

Leisure Family_with_children

10/10

Exceptional

20 Nov 2022

Tina

Eveeything was amasing.

Friends_and_family Friends

6/10

Pleasant

13 May 2022

Um-Alkhair

Bed bughs

They have bed bughs

Friends_and_family Friends

2/10

Poor

04 Jun 2021

Verified traveler

This property was not open when I arrived on May 24th. Expedia charged me $966 while they were still in the building process and the resort were not open for resort guests. They never informed me about that until I arrived to this resort and I did not have any more time to find myself another resort. I placed the booking order on March 24th and arrived on May 24th and they were not open for guests.

Leisure Partner

8/10

Excellent

23 Jul 2026

Herwarth

Ein sehr schönes Hotel mit tollem Essen , wirklich freundlichem Personal und wenig nerviger Animation.
Einziger kleiner Makel sind die doch sehr warmen Pools und der Ort lädt nicht wirklich zum flanieren ein.

10/10

Exceptional

13 Jul 2026

David

Wir waren sehr zufrieden. Das Hotel war sehr sauber, das Personal zuvorkommend und das Essen war auch abwechslungsreich und gut!

Family_with_children

2/10

Poor

17 Jun 2026

Anders

Frist of all we Will never come back to this hotel. We booked this hotel because it looked nice and it had 5 star… and the Price was not low.. but we like to stay at nice hotels.. But the hotel looks nice on the photos but in the real life it is work out.. and the cleanning was really bad… we needed to change room because the firdt room was really not nice.. and when we looked at the bed it was really dirty and even blood on mattress… we Got a New room but here the water from the bath come out on the floor… no really help from the reception.. you should almost say sorry… but the quest service we Got a ok service.., then we have the food and here it have nothing to do with 5 star… it is more like 3 - 4 star… in the end it is sad to see a nice hotel just go one Way and it is Down… and just so you know lots of russis people..

Partner

10/10

Exceptional

02 May 2026

Linda

the toilet at the beach bar was not so good

Partner

10/10

Exceptional

19 Apr 2026

Magnus

Väldigt fin utsikt och fint hotell

Partner

8/10

Excellent

12 Apr 2026

Stephanie

Schönes Zimmer, gepflegte Anlage, Essen sehr gut, Getränke in Ordnung - trotz all inclusive sind sind z.B. alkoholfreie Cocktails kostenpflichtig und die Mini Bar im Zimmer (bestehend aus drei Softdrinks und 1 Flasche Wasser) wurde nicht wieder aufgefüllt. Auf Nachfrage konnte man sich die Wasserflasche an der Bar auffüllen lassen. Das Personal war freundlich und die Lage des Hotels hat uns gefallen. Auch das Schwimmbad ist gepflegt und die Spa-Anwendungen waren angenehm.

Partner

10/10

Exceptional

09 Apr 2026

Edvard

10/10

Exceptional

09 Apr 2026

Zsolt

Everything was perfect!

10/10

Exceptional

03 Apr 2026

Sarah

alles war perfekt, vorallem das außerordentlich freundliche Personal und die wunderschöne Hotelanlage

Friends

10/10

Exceptional

15 Mar 2026

Rob

Amazing food, friendly staff, great facilities. I would definitely return here

10/10

Exceptional

23 Feb 2026

Skevi

Katharo k megalo dwmatio evgeniko proswpiko

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Marios

Προσωπικό

Self

10/10

Exceptional

20 Jan 2026

Karin

Fräscht hotell! Både allmänna ytor och rummet. Personalen var mycket trevlig, bufféer till lunch och middag var varorrande

Partner

10/10

Exceptional

19 Jan 2026

xiaoyan

Wunderschöne Lage in direkter Meeresnähe.
Der Bade- und Wellnessbereich ist sehr entspannend, das Essen war hervorragend.
Ein perfekter Ort zum Erholen – wir kommen nächstes Jahr gerne wieder und bringen Freunde mit. 💕

10/10

Exceptional

18 Jan 2026

Julian

Schöne Zimmer, Sauberkeit würd ich mit 8/10 bewerten. Poolanlage sehr schön. Personal top, vorallem die Barkeeper.

Leisure Partner

10/10

Exceptional

06 Jan 2026

MARIA

Telu

2/10

Poor

20 Dec 2025

Jan-Niklas

Nicht zum empfehlen!

8/10

Excellent

02 Dec 2025

Petri

The buffet (all inclusive) was nice, although after five days one wished more variability (e.g. seafood such as tuna, salmon or other non-white fish). Rooms were spacious and clean. Table tops with peeling paint could be fixed.

Gym was the thing that made us choose the Chrysomare. Although it was good for a hotel gym, some things could be improved: get another weight set in the squat rack room (now not enough weight) and also smaller plates so that one does not need to borrow these from the other room. Get a flat bench or two instead of the strangely shaped ones for proper workouts.

Staff was not aware that the outdoor food court had closed in the end of October and promoted that to us - until a nearby guest corrected them.

A nice feature was that one could return any car rental's vehicles in the hotel garage and leave keys to reception. Would be nice if the hotel had a few bicycles for guest to borrow.

Partner