Grand Waterfront Hotel

Cambodia , Phnom Penh- Central
PHNOM PENH, No 8 Street 130 Sangkat Phsar Kandal I Khan Doun P
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50 reviews shown

8/10

Excellent

16 Feb 2025

steve

The hotel is very convenient for shopping restaurants, also it's close to the riverside.

Leisure Partner

2/10

Poor

29 Mar 2020

John

Worse stay ever!

To start book the room for 1 week. When I called to book airport shuttle took 10 calls to reach anyone, then they wanted double normal price for shuttle $20. So I just got a tuk-tuk from airport only $8. When arrived at hotel and got in room the aircon did not work complained about for 2 days, never fixed. The towels and bedding were old and dirty looking. So after 2 days I ask for an early checkout and refund my remaining 5 days. I was told I need to talk to manager, after another 20 calls and no answer I gave up. I then called hotels.com and tried to get refund that way and they informed me they would have to call and get it approved from hotel. I was ok with that but then they informed me they could not get an answer on the phone either. All said and done I stayed 2 night ended up paying for 7 cause the hotel manager does not do their job. I recommend stay away from this hotel. There are plenty other hotels nicer and cheaper and happy to have you as a guest. STAY AWAY!

Self

8/10

Excellent

02 Aug 2019

Verified traveler

Clean, air, water, and everything work. Great location with rooftop restaurant.

6/10

Pleasant

10 May 2019

Robert

Robs stay.

Cheap and cheerful if your on a budget it's fine room was clean bed comfortable, hotel could do with some TLC especially the pool area a bit of street noise but a great view from the roof for the price it was fine.

2/10

Poor

26 Feb 2019

Verified traveler

Did not like room did not like staff on reception

Friends_and_family Family

2/10

Poor

23 Feb 2019

Verified traveler

I was charged for 1 night to many. Although I continually asked about refund I got no real response. I didn’t even get the room I booked. I would never stay there again and would never recommend.

Friends_and_family Family

10/10

Exceptional

06 Feb 2019

Verified traveler

very nice location, hotel staff very friendly. Room is nice and cozyI had a wonderful view from my room.

8/10

Excellent

26 Jan 2019

Robert

It is fine to roost inside the hotel. Outside-the casino magnates have destroyed the town.

6/10

Pleasant

23 Jan 2019

Paul-Jon

Okay really.

Constant noise from building sites. Pool loses sun early and only3 sun loungers.Wanted 15 $ to launder sheet(!!!???) Rooms not sound proofed. Breakfast okay. Red light area--- a passing parade of slappers at breakfast. May be I would stay again(?). Without balcony option, really only suitable for one night stand. Ha. Handy.

2/10

Poor

26 Dec 2018

Michael

Avoid. Somewhat of a Dump.

Hotel is run down and needs maintenance. Room was a dump. They don't have enough towels. So if the hotel is full, you might not have towels after a hot day of walking until the evening time. Obviously, the towels haven't been replaced since the hotel opening.

Price would have been OK for the area, but there is construction on both corners of the street. It seems it will be like that for at least a year. I paid $31 for the inside room. The room is really small, and it's a dump, both the room and the street. You can get a better room for between $12 - $20, but the location will be approximately a kilometer away from the riverside. Or you can pay approximately $2 more to get a cleaner room at a cleaner street next to the riverside. Or you can pay $15 more to get much better and cleaner room on the riverside, which I did.

You get what you pay for. Pay $1 or $2 more to get a better room in a better street without the construction nearby.

2/10

Poor

17 Nov 2018

Julian

Dont be misled by picture of swimming pool you have to awim standing up ..I like to swim but this is a hot tub ..when I first saw it I asked where the soap was
It's difficult to enter hotel due to staff scooters parked on pavement .
Breakfast is cold and not cooked correctly

8/10

Excellent

09 Apr 2018

Verified traveler

Good stay

Lots of attractions nearby and good food and bars as well

Family

6/10

Pleasant

06 Apr 2018

Verified traveler

Great central location great view from balcony.
Pool terrible!!

8/10

Excellent

29 Mar 2018

Parinee

Good location - ok choice of breakfast

The hotel overall was good. The hotel close to many things within walking distance, small but good choice of breakfast. The swimming pool was waned but it was good enough to swim. I was put in 2 floor where the storage room and staff room are so it was very noisy. The room with no window was very small though

Partner

6/10

Pleasant

09 Feb 2018

Wes

Great cheap rooms for the price with a pool

Get a no windows room with 2 beds worth the cheap price including swimming pool and location can’t be beat.. other then that hotel was what u expect for the price

6/10

Pleasant

06 Feb 2018

Samnang

Okay stay but not staying here again.

The hotel overall was okay. The room was nice enough. The elevator was really slow though and the AC in the room was barely able to keep the room comfortable.

Family

4/10

Poor

29 Nov 2017

laurence

Poor show on the doors

I don't want to have to have a fight with the electronic door lock for 10 mins every time I want to get in the room. And re-programing it doesn't solve the issue, changing the batteries might help.....

Family

10/10

Exceptional

06 Nov 2017

Rob

Great location for the Water Festival.

Arrived early because of catching an early morning flight. Staff made every effort to have the room cleaned immediately after the previous nights guests checked out giving me a chance to recover from my early flight. Room was immaculate even even though maid rushed to get it ready. Roof top bar and pool provided magnificent views of the boat racing. Despite the all night partying from the late night celebrators my inside room provided more the adequate sound insulation. Realize that you are staying in a night life area and if you request a balcony room then expect to hear some late night rerevelors. Hotel staff genuinely friendly and unlike some of the large hotels that require long Tuk Tuk rides just to get of the property your are just a few short minutes ride down the hotels scenic glass elevator to multiple quality restaurants and the scenic river walk.

4/10

Poor

01 Nov 2017

Verified traveler

Best for day use only

This is a pretty basic hotel which I wouldn't recommend for an overnight stay as the sound insulation between the rooms isn't so good (you can hear what is going on in the nearby rooms). Plus many of the rooms don't have windows. But it's fine if you just want a relatively cheap place to leave you stuff and use as a base whilst waiting for a late flight.

8/10

Excellent

19 Aug 2017

Mark

Great

Helpful staff, very friendly and attentive

Partner

10/10

Exceptional

13 Aug 2017

Verified traveler

great

4/10

Poor

03 Jul 2017

DrBill

Nice area. Noise from construction and disco.

Nice place, convenient location. Construction next door and 10th floor disco loud music disturbing. A few party animals made noise late at night.

My recommendation is conditional. If the central location and low price is important, it is fine. If you need quiet, go elsewhere.

8/10

Excellent

25 Jun 2017

Kakky

Good location with reasonable price

This hotel is very good location near by the riverside and night market. Staff is very nice and helpful.

10/10

Exceptional

08 Apr 2017

Friendly hotel

Nice place to stay. Excellent views from the rooftop bar.

4/10

Poor

19 Mar 2017

Mikey

Hotel Environment

Location is good but outside of hotel is not a really good environment. It seems not safe at night with lots of homeless people staying on the streets with lots of rubbish flying here and there. Hotel room seems okay but overall the maintenance seems needs to be improved such as cleanliness , air conditioner not power enough and noise can be hear when somebody walking outside the room.

Hence , the hotel price shouldn't be overpriced.

4/10

Poor

13 Jan 2017

Vince

The location is near restaurants, night market

The hotel is near different restaurants whereby food is never an issue. Apart from that it is within walking distance to the night market where they artifacts, clothes, shoes etc. It is a fantastic location. However, the sound proofing of the hotel is terrible. During my stay, I could hear every single movement made, every single conversation made, along the corridor on my level.

8/10

Excellent

03 Nov 2016

Michelle

Great hotel for your money

I had to pay extra for to get the room that I wanted but the staff was very accommodating and very helpful. Great view of the city from the rooftop restaurant although the food service was somewhat slow but tolerable. Location is good. I would come back to this hotel.

Family

6/10

Pleasant

17 Oct 2016

john

Not bad hotel centrally located on river..nothing flash but it was comfortable and on the river

6/10

Pleasant

16 Mar 2016

Steven

Near the action

I stayed at Grand Waterfront Hotel for 6 days. The hotel is adequate. Nothing fancy but clean and in a convenient location. The hotel is about a half a block from the main waterfront street that serves as Phnom Penh's primary tourist area. Lots of restaurants and nightlife options. The street is a little grungy, but what the heck, this is raw SE Asia so you could just consider it \"atmosphere\". It's safe enough, so no worries. The breakfast was OK. Wifi was about average for the region. On the whole, not a bad value.

4/10

Poor

06 Mar 2016

dont book

The bed is not clean thy don't change the shirt

Wake up in the morning at 07:00 am because of the noise of construction and doors slammed bed sheets not clean on arrival but the stuff are so nice
At the breakfast I find a agg she'll in my aggs

6/10

Pleasant

21 Feb 2016

mike

2 nights at riverfront hotel

the room clean . staffs are helpfull when the air conditioner was not work,

2/10

Poor

03 Feb 2016

DAVID

Too much noise

Hotel and staff were nice but I stayed ther for 3 nights and never slept in 3 nights , TVs going on at 2 and 3 am very loudly and building works were starting at 7am drilling and banging And the breakfast never tasted fresh

10/10

Exceptional

09 Dec 2015

Verified traveler

Good basic accommodation.

Nice rooftop pool, good breakfast, friendly service. Would go back.

Family

10/10

Exceptional

14 Nov 2015

Hector

Good Place!

Had a good time at the Waterfront Hotel. The hotel was clean, well located, and definitely enjoyed the nightlife around it and the walks by the river. I was in Phnom Penh for a solo getaway and there were many places around me where I could have a good bite, read a good book, and then have a drink. It is also central too!

4/10

Poor

17 Oct 2015

Faruke

Building work spoils a nice hotel

The hotel is in a nice location near the waterfront.
It's a nice hotel with lovely staff but there is building work going on which starts at 6.30am and is very noisy.
This makes the place very dusty. I sat at the rooftop pool, which is very nice, but couldn't stay there due to the noise and dust.
Once the building work has stopped there shouldn't be a problem.

8/10

Excellent

09 Oct 2015

Victor

awesome room service and nice pool deck at the top

Hotel was good but there is a renovation going on the building beside the room I was staying. The walls are connected which is a norm in cambodia. I requested to change my room and it was done quickly.

Room service was really good.
Their meals were excellent resturant quality.

The buffet breakfast on certain days were made to order bfast which was good and fresh

Partner

2/10

Poor

19 Aug 2015

chris

Hotel is poorley finished

Had to request 3 new rooms, from doors that wont open to toilets leaking on the floor.
definstely would not recommend this.

6/10

Pleasant

07 Aug 2015

Andrew

Very good location and view from pool was great. But no hot water in room and bit of noise from construction next door to hotel.

Partner

8/10

Excellent

15 Jul 2015

Verified traveler

Good, not great

It's a new hotel in a good area in town, and the rooftop pool is a great amenity. The breakfast and service in the mornings are excellent! However, the rooms are small and you can hear other guests because the walls are thin. Also, the hotel front desk quoted us $40 for a tour that we were able to get from a tuk tuk driver for $12.

Family

6/10

Pleasant

25 Jun 2015

Robyn

Hotel was being renovated

The hotel was being renovated, so the room we stayed in was freshly renovated, but the pool was not accessible, which was terrible as the temperature was almost 40 degrees.

Also, they had no idea how to provide a breakfast, which was included in our tariff, but virtually no existence.

Partner

6/10

Pleasant

09 Jun 2015

Robert

Central location

Small hotel that's near the riverfront. Centrally located and near everything.
It was a bit funny that the safe wasn't attached to the furniture or anything at all. Felt a bit weird leaving stuff there. Hotel does have surveillance cameras.

2/10

Poor

07 Apr 2015

Dale

Building Site, Should not be taking bookings!

I arrived to find this hotel was still being built and in no fit state to stay or sleep there. Building rubble all over the place, No reception, No Pool, No Lift, Not even a door on the building, Just dirt & Builders rubble everywhere! Can't belive they are even taking bookings. I refused to stay, Contacted Hotels.com customer service and was promised a full refund although as yet I have not recived it! I have no doubt this will be a great hotel in about 3 months time when it is finished!

2/10

Poor

20 Dec 2014

Gabor

Non existent hotel!!!

Watch out, this hotel does not exist as of yet! It is under construction, will be completed sometime next year end. The photos are 3D renderings, dreams. Upon contacting them they will accomodate u in a third rate mediocre hotel some streets back.

Family

10/10

Exceptional

26 Feb 2020

Martin

Nice place

Good hotel, nice placement. Good skybar and nice staff working there.

Friends_and_family Family

4/10

Poor

03 Jan 2020

Verified traveler

La struttura si trova in una posizione perfetta vicino alla zona della vita notturna (pub e ristoranti).
Il personale è cortese ma purtroppo la camera non è stata all'altezza delle nostre aspettative in quanto datata, poco pulita ed ancora meno insonorizzata.
Colazione veramente poco varia (l'unica cosa di dolce erano delle fette con una marmellata).
Non ci tornerei!
Notevole la vista dalla terrazza all'ultimo piano (così come le camere dotate di terrazzino sul fiume) che però non valgono il pernottamento presso questa struttura.

Leisure Partner

8/10

Excellent

27 May 2019

Verified traveler

Ganske slitt . Men Ok til cambodia og være. Hadde rom uten vinduer. Sov som en Stein dær.😁

Business Self

4/10

Poor

28 Feb 2019

Verified traveler

あまり良くない。次は利用しない

Friends_and_family Friends

8/10

Excellent

09 Feb 2019

jan

et besøk verdig

Meget fin plassering med livlige gater ved hotellet samtidig som det lå ved den fine promenaden ved elven. Betjeningen var blide og behjelpelige. Eneste jeg vil klage på var frokosten som ikke holdt mål

Partner

8/10

Excellent

14 Jan 2019

Ruedi

Hotel mitten im Nachtleben.
Im Umkreis von 2km Königspalast, Tempel und Museum.
Für Alleinreisende bestens geeignet. Aber auch einige Pärchen genossen die Unterkunft.

8/10

Excellent

27 Nov 2018

Josef

Faire Leistung, zu einem fairen Preis.

Zimmer ordentlich, sowohl von der Grösse, wie auch der Einrichtung.
Gute Lage, wie der Name bereits sagt, nur ein paar Schritte von der Riverside entfernt.
Pool am Dach klein, aber ausreichend um sich nach einem Stadtbummel abzukühlen.
personal freundlich und hilfsbereit.

Einziger Negativpunkt: Frühstück. Note mangelhaft.