Hotel Henrico

2/10

Poor

31 Mar 2025

Guillermo

No aircon the TV was blurrary bad parking

Business_and_leisure Family_with_children

8/10

Excellent

27 Jan 2025

Ruel

Property is conveniently situated at city centre. Walking distance to Burnhap park and main Baguio session road. The hotel is maintained well and staff are very helpful and courteous.

Leisure Family

4/10

Poor

13 Feb 2024

Grendel

Its average.

Leisure

4/10

Poor

25 May 2023

Lanifel

The building need a remodel.. our toilet don’t even have a toilet seat cover, tv is missing a remote control. Staff was ok.

2/10

Poor

05 Mar 2023

Wilfredo

The phone and tv.is shot.leaky toilet, bed and bedding its worse. Mosquitos everywhere in the room. room is not good.food is worse.doors is not safe .this building needs general reno for every room.vanity not presentable. In a short word this hotel kisad in Baguio .philippines is not recommendable,to stay in my ..opinion. thanks mabuhay..

Leisure Family

6/10

Pleasant

05 Mar 2023

Ligaya

No shower curtains
Mold on the bathroom tiles
Blanket is so thin
Towels to old need new ones

Leisure

2/10

Poor

03 Mar 2023

Ederlyn

Great and friendly staff. However, the cleanliness of this hotel is not up to par. The bathroom is filthy, we found a roach egg on the wall, dust on the ceiling, the mirror by the sink area is not clean. On the 2nd night of our stay, I found a gum in the blanket that I used the night before which is absolutely gross. This hotel needs a serious attention when it comes to cleanliness. Paying for 2 rooms with the same issue is not money worth.

Leisure Family

2/10

Poor

25 Feb 2023

Charles

The staff was friendly, but the place was filthy and there was no toilet seats in the whole place. Water pressure was bad and the sink leaks all over the counter top.

Leisure Family

4/10

Poor

07 Feb 2023

Adren

Bathroom was very dirty and the doors on the lock did not work.

Leisure Family

2/10

Poor

07 Feb 2023

Manuel

This was the worst hotel I’ve ever seen. We did not stay. Filthy room. Mold on walls in room and bathroom. Toilet leaking on the floor. I asked front desk for towels to contain the leaking, but they were going to charge me for them!! Major construction going on next door. Noisy beyond description. The room was cold. No heater. This place needs a major renovation. Possibly just demolition

Business_and_leisure Partner

6/10

Pleasant

07 Feb 2023

Donna

Their door locks are all busted , their bathroom toilets , shower are moldy

Business_and_leisure Family_with_children

4/10

Poor

13 Aug 2022

Maria Corazon

The property itself is in good condition but it was not well maintained. Deep cleaning should be done as toilet is dirty, walls has stains and molds, blanket smells like something that has been kept away for the longest time. Not recommended and I will not come back.

Leisure Family

4/10

Poor

22 Jun 2022

Evangeline

Hotel staff were friendly, but looked tired. We were on the 3rd floor. Since there was no elevator, the bellboy, an old man, had to carry my 2 heavy luggages up the stairs. My senior companions had difficulty walking up the stairs. Location of the hotel was steep and secluded, making it difficult for taxis to back out. The room was dirty, no AC, bed bugs. Toilet was barely flushable and had NO shower curtains.

Leisure Family

2/10

Poor

30 May 2022

Eric

I am not recommending this place due to the room is dirty, lots of mold, presence of cockroaches. This place needs renovation badly.

Leisure Family_with_children

6/10

Pleasant

09 May 2022

Lesyl

I dont think that its clean enough esp.the cr.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2022

Verified traveler

Exceellent Service

Hotel Henrico Kisad is accomodating and approachable

Friends_and_family Friends

6/10

Pleasant

14 Nov 2021

mylene

Sending this review for imporvement. Not to rant.

Hello! Customer service was great. 2 receptionists and chef was very accommodating. Dining area has good ambience. However, in terms of the condition or our room (Room 210). The window was broken and no view outside. It makes us sad because we expected nice view and we expect to have a window for proper ventilation. Also, stainless towel holders and hooks were dirty and rusty. Door knob is not secured i think it can be open using plastic cards.

Hotel Henrico Kisad has a lot to offer. I hope minor observations can be corrected soon. I still want to stay in Hotel Henrico in the future.

Thanks for accommodating us. See you soon!!

Business

10/10

Exceptional

01 Mar 2020

Delia

Baguio Get-Away!!

it was a relaxing weekend with my childhood friends staying in a friendly hotel Henrico-Kisad....thanks to the friendly & accommodating staff...

Friends_and_family Friends

8/10

Excellent

24 Feb 2020

Verified traveler

We arrived early and they allowed us to check in without additional charge.
We stayed here before and it was nice that the reception and restaurant were renovated. It would also help in reviews if they renovate toilets and not look like a makeshift bathroom with tubes running all over.

Partner

2/10

Poor

24 Feb 2020

rommie

I WAS SCAMMED

The room given was an 8 sqm room with 2 bunkbeds that are a meter away from each other.
the CR was a mess, very badly lit, with just 1 bulb lighting the room. The main door is few inches bigger than the cr door. NEVER WILL I BOOK WITH YOUR APP AGAIN

Friends_and_family Friends

8/10

Excellent

14 Jan 2020

Charmaine Tolentino

We were allowed to check-in earlier than the usual check-in time. The staff were really helpful and accommodating. The rooms were clean, however, some stuff on the bathroom were not ok (ie. towel and shower holder). The hotel serves flowing (instant) coffee. The receptionist was very kind to help us look for a taxi when we were to check out. To add, the place is relatively near Burnham Park and is very accessible. Overall, we really had a good stay in this hotel. It's worth the price that we paid (even more!).

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Christian

Online booking should Check in earlier than timing check in if the guest arrived early.

All good and looking forward to stay again soon.

Partner

6/10

Pleasant

28 Dec 2019

Verified traveler

We only stayed to sleep overnight. Affordable because it serves breakfast. The staffs are helpful.
Needs improvement in bathroom facilities
(like heater ) and cleanliness (old tiles looks dirty).
Hotel taxi service not available so we have to walk outside to get a ride.

Friends_and_family Family

6/10

Pleasant

12 Dec 2019

Verified traveler

the linens wer to thin, the water in the shower is not that hot, pillows are causing me neck pains

Business

2/10

Poor

14 Oct 2019

Nino Ino

disappointed

We we're so shocked about the room, we just stay there I think for about 20 minutes to rest but after that we went outside to look for another hotel to stay, and after we found out a new hotel, we surrender the key to the receptionist and they didn't asked or did something for us to stay or even asked what's the problem. The place is creepy and very untidy

Partner

6/10

Pleasant

04 Oct 2019

Henry

Keep as a hotel not a house... 2.5*star?? Is not!!

Good in place for just only to sleep not to stay a longer days... Even though we get only a budget room I'm not fully satisfied on our room theirs a lot of mosquito and the smell of bed and pillow are not appropriate.

Family

2/10

Poor

08 Sep 2019

Verified traveler

Run down dirty provided no services very uncomfortable place to stay had no choice

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Rita

Great Location..close to Burham Park..............

Leisure Family

10/10

Exceptional

26 Aug 2019

Michael

Decent clean comfortable budget hotel.

This is a budget hotel so I wasn’t expecting too much. It was clean the rooms were big and the beds comfortable. There was a Flat screen TV and they had decent free Wi-fi. The staff were very friendly and helpful. I emailed ahead of time and they allowed me to check in very early.

Overall I was pleasantly surprised.

Friends_and_family Family

8/10

Excellent

17 Jun 2019

Dominic

it was a hassle free stay, definitely we're going back here. stayed 3d2n. please try the sisig near the hotel its deli 👌

Leisure Partner

10/10

Exceptional

30 May 2019

Verified traveler

Accomodating staffs

6/10

Pleasant

09 May 2019

Verified traveler

Good service, but room was awful

we stayed here in a 4 day trip to Baguio and we booked this place since it is the cheapest for the month of May. Every hotel that we liked was too expensive. Service was good, staff was friendly and bonus points for the inclusive breakfast. What we didnt like was the room. We booked a room for two and it was dirty. The floor looked dusty and the room smelled like it wasnt used for weeks. The bathroom looked like it needs more cleaning. The room looks like it needs a total renovation. It’s uncomfortable and dusty. If you,re staying for just a day or two, staying here is good; but if you’re staying for a longer period of time and have the money to spare, stay at a better one like Crown Legacy— it’s just a couple of walks away from here or to City Lights Hotel

Partner

8/10

Excellent

04 May 2019

Verified traveler

The place is near town proper and safe place.

Business Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

For a 2 star its ok and staff are so friendly. Just upgrade a bit on rooms like chairs or proper lighting.

Business_and_leisure Friends

4/10

Poor

08 Dec 2018

Verified traveler

The worth of P1,400/night is a room in the basement with no bath towel and toiletries.
Please remove the chair at the common area in the basement - it's not pleasing...dirty!
The staff are accommodating. I asked the clerk to call someone to give massage and so she did. She also allowed me to use one of the rooms because my family was already asleep in our room.

Family

8/10

Excellent

22 Oct 2018

Verified traveler

Comfortable and Staffs are very accomodating

Family

10/10

Exceptional

11 Aug 2018

Marlon

Excellent

The hotel nearby establishment like Bank . Supermarket and malls.The room that I stayed is comfortable.I Will stay again on the near figure.

8/10

Excellent

31 Jul 2018

Verified traveler

Our stay was good. It would be nice if the beds will be upgraded to a newer for a more.comfortable sleep. Thank you

Partner

4/10

Poor

15 Jul 2018

Vius

Disappointing

6/10

Pleasant

16 Jun 2018

Ranier

Baguio trip 2018

The room we had is budget wise good for 4 person, the room is located outside the main building thus the feeling is your not in a hotel. No direct contact with the staff unless you go inside the main building, lobby area. Good thing is the wifi has a good signal/service. Location is a bit far to downtown area. Lesson learned - to budget for at least a reasonable room.😁

Family

8/10

Excellent

05 Jun 2018

Katie

If you're not fuzzy about your accommodation, then this is a good place to stay in. The room is comfortable for a night's rest. I had a plumbing problem in my room but the staff fixed the issue. As for the breakfast, it was unfortunate that I wasn't able to sample it.

Overall, my stay was great.

10/10

Exceptional

14 May 2018

Raki

Comfy and quiet

Staff were friendly, place was cozy enough. The price is very good for the amenities it provides. The breakfast was good. Location is perfect for a quiet night but very accessible to the city center.

4/10

Poor

09 Apr 2018

Teodoro

For budget conscious traveler who does get bothered with cats in the dining hall eating with you and the lack of parking. Then you will not be bothered staying here.

Partner

10/10

Exceptional

06 Apr 2018

gene

Economic hotel

Very economic hotel. Good for just sleeping. Close to tourist spots

8/10

Excellent

01 Apr 2018

Malou

Hotel Enrico Kisad a must try

Nice hotel, we are glad that we spend our weekend there.

6/10

Pleasant

31 Mar 2018

Verified traveler

Just okay

We stayed in the old (room) part of the hotel. Curtain didn't fit the window. Sink is just beside our bed. It's kinda creepy. We'll go back here and hopefully we'll get to try to stay in one of the new rooms.

8/10

Excellent

24 Mar 2018

Adam - Ella

Good value for money

It was good over night stay and good breakfast too :)

10/10

Exceptional

20 Mar 2018

roxanne

Budget friendly and great hotel experience

1. Near burnham and other sites to visit
2. Very friendlt staff
3. Clean room, complete amenities, towels/soap okay, hot shower ok, ventilation ok, lights ok, tv ok, reception ok
4. FREE WIFI & FREE BREAKFAST
5. UNLI WATER AND UNLI COFFEE
6. FREE ang mgiwanng luggages after checkout para pwede pa mglibot around baguio and balikan nlang after few hours!
7. 24-hr helpdesk

Am i happy? Very much
Ps: this isnt your typical sosyaling hotel, so dont expect too much. But my family’s experience is great! We dont need fancy hotel naman, we just needed a place to stay, and very happy kami na eto ang pinili ko and not the other hotel na mas mahal 👍

10/10

Exceptional

14 Mar 2018

arcelie

Very good

Nice place to stay with family and the free breakfast is so good

2/10

Poor

26 Feb 2018

Robert

Stay away!

Do yourself a favor and stay far away from here! The place was filthy, no maid service, food was terrible, there were stray cats wandering in the dining area!! My lights had wiring issues and my smoke alarm needed a new battery. Solution? Remove the light bulb and take alarm out of the room! The bed was a home made bunkbed, blankets were so threadbare, they were closer to sheets, towels were stained, bathroom not cleaned in a long time (mold everywhere). I could go on forever.

Partner

8/10

Excellent

25 Feb 2018

Ralph

Close to Burnham Park

Clean room and comform room. The place is quiet and the ambience is peaceful. You can literally walk going to Burnham Park in about 15 mins.

8/10

Excellent

22 Feb 2018

Verified traveler

Nice hotel

Nice hotel and accommodating staff. Stayed simply and I got what we needed. Thank you.

10/10

Exceptional

12 Feb 2018

Granth

It was great. The hotel staff are so hospitable. There always smile and having eye contact with the guest. I have a great experience with Hotel Henrico Kisad. I would recommend this to mg friends and family.

2/10

Poor

08 Feb 2018

Edna

Disappointed.

The hotel in the room that I stayed bathroom need attention100% no hot shower and need heater in the room its colds. Staff is friendly and helpful.

Family

6/10

Pleasant

05 Feb 2018

Gari

Barely average.. Amenities were added for compliance but aesthetic is poor. Under staff, Room was not ready when we checked in past two PM

4/10

Poor

04 Feb 2018

Eisa

Reaching hotel is the worst

Partner

6/10

Pleasant

04 Feb 2018

Verified traveler

Improve cleanliness

Dinner plate with leftover food was found under the bed when we arrived. Small cockroaches were also found crawling in the room. Low price tho, and breakfast was good.

Family

4/10

Poor

03 Feb 2018

Del

Disappointing

The walls had cobwebs near the bed. Toilet pipes were leaking and worst thing was it had a very strong odour of cigarette smoke as though somebody used it as a smoking room right before our check in. TV remote wasn't working. No complimentary bottled water in the room as well.

2/10

Poor

29 Jan 2018

Arthur

Mold Infestation

When we first checked in, I was a bit wary as they had old mattresses just thrown on the walls of the hallway, but being in a hurry for dinner, we just dropped off our stuff and took off. Later that night, we came back and it was freezing in the room. There was no way to heat it and the blankets were paper thin. We turned on the TV to wind down a bit, but got nothing but snow. That's also when I noticed a smell. After going to the bathroom, I noticed an overwhelming smell of mold. I looked up and the ceiling was just covered in it. We quickly grabbed our things and stayed elsewhere. The next morning, we quickly grabbed our stuff and checked out. I mentioned it the front and they just sort of gave me a blank stare. It wasn't a rude one, but more of not knowing how to handle the situation.

Family

2/10

Poor

29 Jan 2018

rhylle

dim entrance at road going hotel
dim entrance at lobby
no assistance going room
cold shower kahit nakaheater na
dirty room
cant sleep bec u can hear the chats of nearby guest at the other room
you can hear footsteps everywhere
serve us with a ripped off towel
dirty ng toilet

8/10

Excellent

21 Jan 2018

Verified traveler

Value for money; Hotel staff is courteous and pleasant.

6/10

Pleasant

01 Jan 2018

Abner

No frills.

Good for budget travellers

Family

2/10

Poor

30 Dec 2017

Verified traveler

Reservation made for my son his wife and child. On arrival they gave him a closet with one bed and no mattress. Was dirty and they would not work with him

6/10

Pleasant

14 Dec 2017

Michel

You Get what You Pay For ...

the Bathroom smell and water Stay All the time. Some Roaches too . Steep Hill to Clim . Tv cable and Wi-Fi is ok . But I will go Back ...

2/10

Poor

03 Nov 2017

Baby

DON Henrico Hotel Kisad

Aside from it's location coz it's near the burmham park? There's nothing else I like about this hotel.. sorry but it smells bad, the room should be maintained. Bathroom is always wet due to some leak or what so ever. Over all with the value of money? I think it's not worth

4/10

Poor

24 Oct 2017

Verified traveler

Unpleasant stay in a dirty room

Had a two nights stay there, room is in very old and poor condition. Housekeeping did not change the bedsheets even though there's a dirt. If you leave the windows opened, bugs can come in because the window net made broken for the window handles. The bathroom looks disgusting also. Only good thing about the hotel is you have a free breakfast which is not bad and hotel is just a 6 to 8 min walk from Burnham park.

Partner

8/10

Excellent

26 Aug 2017

Leonisa

Very good

It was comforting and affordable. The area where it is located is very accessible.

8/10

Excellent

23 Aug 2017

riko

Nice hotel and peaceful

Hotel map location is not accurate...
There are two HOTEL HENRICO
ONE IS IN KISAD ( NOT REALLY TO CLOSE TO BURNHAM PARK)
AND THE OTHER ONE IS IN LEGARDA (NEAR TO BURNHAM PARK)
experience was so great... I will recommend the hotel its a peaceful place to stay...

4/10

Poor

23 Jul 2017

Verified traveler

Friendly staff in a dirty hotel!

Hotel is not maintained at all. Smelly room.
Staff is very friendly!

Partner

8/10

Excellent

17 Jul 2017

Frenesi Anne

Hotel located on an uphill road

Great stay here but thought we are able to walk to SM - it will be a long walk as the hotel is located a little uphill. Oldies will have difficulty going up. Use a cab or ask the front desk to help call a cab --- they are pleasant and willing to assist.

Family

6/10

Pleasant

04 Jul 2017

Maria

Good location very near to the city

Bathroom is not so good. Flooring is very much uneven.

6/10

Pleasant

04 Jul 2017

Verified traveler

Poor Location for walking anywhere

The hotel sits at the top of a very steep driveway so it is fine if arriving by taxi but to go to a convenience store or walk to a restaurant means a extremely steep long climb up a rounding driveway access road. Nice people and breakfast was ok but typical small Filipino plated breakfast but fresh.

Partner

6/10

Pleasant

02 Jul 2017

Jeffrey

Not Baguio's best...

This hotel has seen better days - and those days were a LONG time ago. Changed rooms three times because of issues relating to cleanliness, inoperable toilet/shower and WiFi. Rooms were grotty and the first room I was in the bathroom door had the bottom rotted off and was held on by just the upper hinge. WiFi is spotty and only worked about half the time. This hotel is in an out-of-the way place, at the top of a hill off a side street. The only thing the neighborhood has to offer is four bars and a 7-11 store.

6/10

Pleasant

01 Jul 2017

Verified traveler

My Henrico Kisad Experience

Hotel is near to Burnham Park and commercial establishments which is good for vacationers. The room that we took, room 218, was a twin bed family room, and we find it ok, except for the bath room that is constantly wet due to bad design and bad drainage system. Water heater is fine but shower was badly installed.

Overall hotel experience was good despite minor room defects.

2/10

Poor

29 Jun 2017

Araceli

Receptionist put us on a room that is dirty and very frustrating. The bathroom don't flush well n beddings are crumple n beds are outdated. We paid for 6people n transfer us to a 5bedroom room much better but one person should sleep on the floor with a matress that staff gave us. The money we paid for 2 nights is not worthted. Sorry but can't recommend this to anyone.