Name: Venus Parkview Hotel
Address: 19 Kisad Road Burnham Park, Baguio, 2600, PH

10/10

Exceptional

02 Dec 2021

Rosabell

Worth it!

It was definitely worth what you pay for! Their higher rooms with balconies offer the best views and comfort!! The service was great. Ample parking space. Super great location, easily accessible with plenty of options for your needs.

Friends_and_family Family

10/10

Exceptional

24 Nov 2021

Verified traveler

Will definitely book again 🙂

Partner

10/10

Exceptional

19 Nov 2021

Raymond Ian

Superb service

Leisure Friends

10/10

Exceptional

02 Mar 2020

Susan

It was GREAT

Friends_and_family Family

8/10

Excellent

06 Feb 2020

Verified traveler

I like the location of this hotel it is walking distance from the park. When we checked in the staff is friendly and helpful. But the things that I don’t like is our breakfast experience the service staff is just standing while our table has a pile of empty plates. We ate dinner in the restaurant as well and we waited for 10mins before they acknowledged us and he forgot our drinks to go with my steak. Lastly is the room service which they never refill our shampoo and soap. Overall it is interesting experience.

Business_and_leisure Partner

2/10

Poor

27 Jan 2020

Eliezer

Uncomfortable

Room is not clean...towels are color dirty whites...parking is terrible breakfast is fair

Partner

6/10

Pleasant

11 Jan 2020

Pete

Beautiful hotel but sadly the rooms are in need of a update

10/10

Exceptional

25 Dec 2019

Marie Stephanie

Venus Parkview good experience

It was an amazing experience. We took a lot of photos in the lobby area. The food served for breakfast was delicious! I had fun with my family. We had to pay 200 pesos per hour since we checked out after 12 noon.

Friends_and_family Family

6/10

Pleasant

24 Dec 2019

Rommel

Good place, Ideal location

Hotel and our room Location is excellent. Service is very good. Room is very ordinary considering it is a Superior room lacking basics in amenities like trash bins, foot towels (though they provided on our second day), no bidet in toilet, complimentary bottled water was only 2 when I paid for a quadruple superior room for 4 persons. Breakfast is ok, nothing special but on peak season they easily get packed but they act fast enough to improve to situation. Overall, still recommended due to location walking distance to Burnham Park. just dont expect to much of your room.

Friends_and_family Family

2/10

Poor

19 Dec 2019

ChrisC.

Horrible experience. The room bathroom smelled disgusting the moment we walked in. The mattresses were far too firm and the springs dug into our backs. The pillows felt like rocks. The staff had to be called for everything (hair dryer, extra towels, toilet paper, etc.). The included breakfast buffet had a small selection of food and most of the time it was out of food. There were dirty dishes everywhere and they used some sort of military looking plastic gas jug containers for serving drinking water and juice. Hated everything about this hotel.

Leisure Family

4/10

Poor

26 Nov 2019

Cliff

Disappointing and Overpriced

Other reviewers have indicated that the room they they booked was not the room the got when they checked in. ME TOO! I booked a superior room with a balcony. Based on the pictures I saw posted I expected king bed, balcony, updated comfort room (white tile, new vanity...) and updated furnishings. It was very disappointing, not clean and everything in the room had seen better days. Most concerning was the hot water heater in the CR that did not work two of the three mornings I attempted to take a shower. I believe the issue was not enough water flow to the third floor. Additionally, The water heater and the electrical receptacle it was plugged into was located in the shower stall and was not grounded or protected by a ground fault interrupter to protect any one using the shower from electrical shock. There was also an exposed wire above the bed but not as concerning since it is not a wet space and people would be reaching up to grab wires above a bed. The only adequate thing in the bedroom was the mattress which appears to have been replaced in the last 3 years. The buffet get a lot of high marks from other reviewers. It is all you can eat and has a decent variety of foods traditionally available for a Filipino breakfast. None of the items served were especially delicious or even flavorful. It was some of the most boring Filipino food I have ever eaten. I cannot imagine anyone wanting to eat endlessly from that breakfast buffet. Your hard earned money is better spent elsewhere.

Partner

10/10

Exceptional

24 Nov 2019

Verified traveler

Nice staff

Leisure Family_with_children

8/10

Excellent

08 Nov 2019

Verified traveler

Close to my desired purposes and very convenient for my friends too. We enjoy and great service good food and warm hospitality. Very clean and meets my expectations and we will come back again soon thank you

Friends_and_family Family

8/10

Excellent

10 Oct 2019

Verified traveler

The overall staff were pleasant and accomodating. I enjoyed my stay. It was peaceful and quiet. It was

Leisure Partner

8/10

Excellent

31 Jul 2019

Verified traveler

I liked the hospitality and friendly staffs. Also, would like to add that the lady is super nice and ready to help.

Leisure

8/10

Excellent

26 Jun 2019

Verified traveler

It has been many years since i have stayed at a hotel that did not spend a few pennies to supply shampoo!
The least they could have done was tell me that in advance and i would have brought sone!
A bit too much mold in the bathroom too
But other than that a great place with fine food and service

Leisure Self

2/10

Poor

25 Apr 2019

Verified traveler

Was thinking the room has an air conditioner. Very much frustrated since the weather if the vicinity needs an air condition. Requested a roll of bath tissue they were still charging me. The bathroom is not very impressed as I was very much impressed of the lobby decorations. Not enough towels, pillows and toilet kits. I can say the hotel attracts customers by the lobby display not the convenience of the customers. I can say that the hotel cannot be recommended to other customers. I can rate it as number 3 from 1-10 the higihiest.

Leisure

10/10

Exceptional

16 Apr 2019

Verified traveler

Clean, good service and food😉

Leisure Friends

6/10

Pleasant

06 Apr 2019

Verified traveler

I like the view

Leisure Friends

2/10

Poor

16 Mar 2019

Jocelyn

One star

We were so disappointed when we got to our hotel room, there was an intense smell when we open the door, and the bathroom is old dark and dirty.... I will never stay and recommend this hotel.. about the service thumbs down!!! Sorry to say but that’s the truth...

Friends

6/10

Pleasant

26 Feb 2019

Edward

taste of buffet is good

Partner

8/10

Excellent

12 Feb 2019

Verified traveler

Initial room we booked was not good. So we upgraded to an executive room. when we transferred, its like, we are in a different hotel.
their standard rooms need renovation. really.
but overall, our stay was good. nice breakfast view on the balcony.

Family

8/10

Excellent

31 Jan 2019

Sar

Mabait ang staff. Masarap ang pagkain. Komportable ang lugar

8/10

Excellent

21 Jan 2019

Jana Cecilia

Amazing, will surely reccomend this to friends

Family

8/10

Excellent

14 Dec 2018

Dee

Approachable staff.. ☺

8/10

Excellent

13 Sep 2018

Verified traveler

Good!

Family

8/10

Excellent

30 Aug 2018

Maria Melissa

Thumbs up

Family

8/10

Excellent

18 Mar 2018

Verified traveler

Cleaned for bath room

The cleaner like to put dirty rubber bath rug in shower side. The the shower place still can see the dirty on wall.

8/10

Excellent

18 Mar 2018

Verified traveler

Level up to North America standards

rooms, buffet, building are great! But at the last few minutes while checking out, the room card key did not work. I was told it is automatically disabled at the checkout time. That is very very very bad!!! That is not putting the customer first. I actually left my phone being charged, stepped out for 5 min. Then I could not get in anymore. I had to wait 15min for the supervisor. If you are promoting your hotel internationally especially to balikbayans like my family, then you need to level up the expectation to North America standards. The room key card should not be disabled. (period)

Family

6/10

Pleasant

28 Nov 2017

tom

Ok close to the park

I have breakfast included during my stay but have to pay extra for hot chocolate.

8/10

Excellent

27 Nov 2017

Baby

nice hotel near Burham Park

Nice hotel within city proper..Walking distance to Burham park..Hotel staff are very polite and very accomodating..Nice to hear words like Good Day, take care Mam/Sir, Thank you ..during our stay...

8/10

Excellent

04 Nov 2017

Ice

Good location, A/C, warm water, WiFi ok.

Pleasant stay, small rooms, great view of park and mountains from room balcony.

10/10

Exceptional

15 Aug 2017

Glen

Great place to stay

I booked an executive room and was very happy with it. Also the food in the hotel is of a very high standard. I will stay here again

Partner

8/10

Excellent

02 Jul 2017

Keiko

Great location and good service.

It is located in front of a large park with a lake. It is a beautiful setting. In addition, there is a market nearby.

8/10

Excellent

01 May 2017

Trev

Nice hotel close to park, good overall

First time to stay in Baguio, this hotel near the park and was good for our needs this trip, room a little cramped and bathroom small but functional, shower too low for 6ft tall guest, break fast room not seperated from function room so on our stay the early start of a conference presentation boomed in but overal acceptable for the price.

6/10

Pleasant

21 Apr 2017

John

Good location

No parking the first day because the place was full. I had to leave my car keys with the desk so they could move my car around. Breakfast buffet was cold food that should have been served hot. For this reason alone I would not stay here again. You have to climb 2 floors before you get to the elevator.

Partner

6/10

Pleasant

18 Apr 2017

Jeroen

Hotel too big for the location

Big hotel, which can not accommodate sufficient parking at the location. Staff was friendly but not overly helpful. Booked a room with balcony, but there were no outside furniture. Room was nice for the rest. Parking was a crime, all cars double parked! Breakfast was not up to standard of what could be expected of this size hotel, no fresh juices, jams, cheese etc... that is normal for continental breakfast. Next time spend a little more money and will book the manor hotel, not downtown.

8/10

Excellent

11 Jan 2017

Verified traveler

Closer to Burnham park which quiet far from the noisy cbd

10/10

Exceptional

18 Oct 2016

Angelo

One of the best places to stay in Baguio City.

Staff are very courteous and accommodating. Front desk and guards are quick to respond with our needs and timely to accommodate our requests. I always appreciate great service but the hotel itself will not be outdone. Hotel is very near to prime eats and tourist spots. It is very clean; from lobby to hallways and specially our room. Room is very spacious and has this relaxing vibe with its ample lighting; not dark but not too bright. Buffet breakfast may not have that wide of variety but it is delicious and enough.

8/10

Excellent

10 Oct 2016

Leonardo

A Decent hotel with air conditioned rooms

Easy check in. I arrived earlier than the check-in time, and I was directly ushered to the room. All the check in requirements were accomplished in the room, which was very convenient. Parking wasn't a problem this time, but on a previous stay during peak-season, i had to park along the steep driveway, which was only a minor inconvenience.

Partner

8/10

Excellent

02 Sep 2016

Verified traveler

Pretty good.

Right next to Burnham Park. Nice view from balcony. Seems newly renovated, facilities and room was actually very good. Plenty of TV channels.

10/10

Exceptional

31 Aug 2016

jopoch

surprisingly great place

i am quite surprised to find this place so nice. the staff, from the GM to the guards were very nice. parking is not a problem there, the view to burnham park is breathtaking.

10/10

Exceptional

17 Aug 2016

mimi

Very wonderful hotel

We checked in in this wonderful hotel from Aug 13-17. We had the executive twin.
I highly recommend this hotel when you're in Baguio. My experienced was incredidble. Staffs are very nice, kind, polite and very accommodating. The food was superb. The room is clean and neat. The bathroom is very beautiful as well as the bed. If i only could give 10 stars in this hotel i really would love to mark it.

8/10

Excellent

31 Jul 2016

Janice

Value for money

Good location. Not difficult to get a cab. Comfy bed. Attentive and helpful staff. Breakfast is ok.

4/10

Poor

29 Jul 2016

Verified traveler

Restaurant food below standard. Food choices limited and the ones in the menu poorcquality

8/10

Excellent

28 May 2016

Linda

Nice coz its nearest in the heart of the city

Enjoyed staying here! Its clean and the pancakes are the best!

10/10

Exceptional

10 Apr 2016

Pau

Excellent Accomodation/Service

Hotel staff were very courteous and accommodating. Hotel room were nice. Breakfast was great. Front of Burnham Park and near convenient store.

8/10

Excellent

31 Mar 2016

Trish

Worth the stay :)

Stayed only for one night but definitely had a great stay. Hotel staff are accommodating, lobby is well lit and spacious, restaurant served a good amount and variety of food, ambiance is pleasing. One thing that I didn't like was our room smelled bad. The foul smell stayed for quite some time 'til I sprayed my perfume to deodorize the room. Another thing is, there is one part of the hotel that doesn't look as good as the other hallways. There was a particular hallway that looked sketchy and another part looks like it was under construction. Nonetheless, my family and I had a wonderful stay at the hotel. I

10/10

Exceptional

07 Feb 2016

christy

The place for picky travellers

The staff were extra nice, the room we stayed was nice and clean and smells good too.

8/10

Excellent

01 Feb 2016

Verified traveler

One night stopover on our way to Sagata.
The hotel was in a good location and was very comfortable. The staff was super friendly.

Partner

8/10

Excellent

16 Jan 2016

Verified traveler

Walking distance to park, market, and shopping

Enjoyed my stay here...I commend the staff for their services. Thanks...

6/10

Pleasant

10 Jan 2016

Verified traveler

The hotel staff were very courteous and attentive to customer needs. My sister in law who is wheel-chair bound was attended to by the staff carrying her wheelchair and assisting her to climb the stairs to the cafe. Were it not for the lack of an elevator that stops on the floor of the cafe, I would have given a rating of four.

Family

4/10

Poor

18 Dec 2015

Josh

on renovation so noisy. can not use an elevator.
I think they need more time to fix it.

8/10

Excellent

24 Nov 2015

Sonia

Lovely room but a couple of problems!

Usually I am sure this hotel is very nice. Our room was lovely and comfortable, good wifi, nice bathroom etc. Good location opposite the park. Nice breakfast and staff very nice and courteous. Unfortunately we were there while they were doing building works with heavy drilling still until 10.30 at night until we asked them to stop. And we had no tv signal and wasn't offered to change rooms until the next day when we were going to leave the next morning anyway. We asked for some compensation as the drilling was too much and still not had any resolution after two weeks which is disappointing. Am sure any other time everything would be fine to stay here and such a shame as we were looking forward to a bit of peace after Manila

Partner

10/10

Exceptional

24 Nov 2015

Verified traveler

wonderful

More than expected. Had a wonderful experience,

Partner

8/10

Excellent

23 Nov 2015

Verified traveler

Nice Hotel in Baguio City

We have a wonderful stay in the Hotel... New rooms.... Nice Location.... Very friendly staff.....

10/10

Exceptional

23 Nov 2015

Arnie

I am very pleased!

Rooms were as described in the pics. Attendants were nice. I paid more eating in Army Navy than in their restaurant. Its affordable. Room rate I got was worth every penny.

Though we had to wait for 30 mins to an 1 hr because they probably thought they wouldn't expect us anymore. We got there on time and rooms were not available yet so we have to seat in their lobby for that long.

Regardless, I went home happy and satisfied. I am thinking of looking for another hotel next time, but I might end up in Venus Parkway Hotel still.

10/10

Exceptional

22 Nov 2015

Verified traveler

Great location and service.

Our room was in the new wing. It had lots of natural light, no carpet (I do not like carpets), and the beds are big and comfortable. The only problem we encountered was the bathroom. The sliding door didn't slide smoothly, resulting to abrupt banging of the door to the wall. I have a feeling the glass will break soon if they don't fix it. Also the water faucet in the shower was not secure so it fell off while I was in the shower! I was able to screw it back in but it never should have happened. But that's very minor. Service-wise, everyone was topnotch. They allowed me to check in early (9 am) since the room was already available. The breakfast buffet was impressive. I could have stayed longer at breakfast if we didn't have plans. I will stay here again. TAKE NOTE, make sure to book the new rooms. The old rooms are musty and dark. I hope they renovate those too.

Family

6/10

Pleasant

21 Nov 2015

Rene

Staff were generally efficient friendly and courteous. For the price the buffet breakfast was good. Parking was a problem because it was limited and we were there when the hotel was fully booked. You offset this The guards were extremely helpful. The room was tidy. However the sliding bathroom door design proved a bit of a problem as it was hard to close and noisy and loud when you close it. Our room had an airconditioner which was a plus since most Baguio hotels dont. However the window curtain went all the way to the floor and covered the aircon vents.

Family

8/10

Excellent

18 Nov 2015

Verified traveler

It only takes a minute and we're checked in. The staff were courteous and greeted us with a smile which is a very good attitude that would make a visitor/client to return again.

8/10

Excellent

17 Nov 2015

Verified traveler

Ill be back

Satisfied with the service. Ilove the location,my children enjoy the stay.. it feels like home.. we will be back and definitely will recommend to my friends.its worth it!

6/10

Pleasant

14 Nov 2015

Verified traveler

It is ok

Initially, was so disappointed with the hotel. They placed us in a room where the cable was not working. I feel that the renovation was poorly designed. The aircon was behind thick curtains. You wouldn't know where it is. They placed lights in odd areas, like under the table. Elevators are not working at all. after walking the whole day, you still need to climb the stairs to get to the hotel which is somewhat above a hill. Then climb more stairs going to your room.

The hotel staff however, was very helpful. Especially the guy from housekeeping the first night we were there. While everyone tried to fix the cable, he provided us an option to change room. He actually saved our day. If he didn't do that extra step, we would've been so disappointed.

8/10

Excellent

03 Nov 2015

Verified traveler

Location

Good location, near to city center. Excellent and helpful staff.

4/10

Poor

28 Oct 2015

Leah

Nice hotel but under renovation

I booked ahead but was placed in a room at the 4th floor. Then, I learned that there was no working elevator because they were in the process of replacing it with a new one. Then, when the porter brought my bags to the room in the 4th floor and opened the door, the room was in a mess. It had not yet been cleaned up after the previous occupant. So that's when I asked to be transferred to a room in the 2nd floor also with a balcony. I was disappointed that they did not inform that there was no elevator, and then had the inconsideration of placing me in the 4th floor. I am 55 years old and have rheumatoid arthritis, so this was doubly inconvenient and inconsiderate. Otherwise, the food is alright and the rooms are clean. The balcony has a nice view of Burnham Park and is centrally located. But the staff irresponsibility and lack of consideration is really annoying

8/10

Excellent

26 Oct 2015

Verified traveler

Location is worth the stay

This hotel was going through renovation (for the better) and even the elevator was not working but all-in-all I enjoyed the stay very much. If you are driving this is a good location, easy to get in and out unlike some other better hotels near the crowded areas.
Breakfast was above my expectations, and offered a 2nd floor outside patio or inside dinning. Baguio is very pleasant temperature so outside is nice and cool in the mornings.
The park is right across the street and most people that live here are up and exercising at 6am. This is unlike any other area of the Philippines and I highly recommend visiting this place. Wish I would have stayed longer.

8/10

Excellent

21 Oct 2015

mhelai

A hotel just around burnham park

We had a nice stay at venuspark hotel. Just right for the money spent. We stayed in the old building where the entrance is not that nice not to mention the scary elevator. The room is ok its clean and not that spacious. The staff are very much ok for they are friendly and attends to ur needs and queries promptly. Food is just ok.. not so much. Over all i will give it 3.5/5.

8/10

Excellent

21 Oct 2015

Gerald

4 star

Service, room and food are good. Only problem is it is still on rennovation and there were no elevators which is a big deal. But the people and the sights near to it are great.

Partner

10/10

Exceptional

12 Oct 2015

GLENDA

IT'S REALLY GREAT......

10/10

Exceptional

05 Oct 2015

Verified traveler

Worth every cent!

I will definitely go back to this hotel for the following reasons:

1. Location - it is very near burnham so you'll have a lot of places to go
2. Food - The breakfast buffet was perfect
3. Staff - very accomodating
4. Guest Room - the executive twin bed is cozy and has comfortable pillows/duvet.

10/10

Exceptional

26 Sep 2015

Mick

incredibly accomodating staff

I was scheduled to stay for 6 nights, but at the last minute I wasn't able to get on the airplane and was unable to notify the hotel manager until 2 days later. Nevertheless, my highly unusual situation was evaluated and I was granted the opportunoity to move my reservation to a later date with no additional cost. This level of graciousness is also highly unusual and reflects the attitude of all staff. I couldn't have imagined any better resolution. This will be my hotel of choice everytime I visit Baguio.

6/10

Pleasant

06 Sep 2015

Verified traveler

Nice hotel but TV not working

This was a nice larger hotel with a nice reception hall. The rooms were in different buildings of the hotel and sometimes not easy to find. The breakfast was good, with ready-to-order omelette' and wafers. They also had some cereal and milk, plus fruits and good juices. The rooms were basic and the TV was not working.

10/10

Exceptional

26 Aug 2015

Von

Wonderful Stay!

Very nice room and staff. They let us check-in early. Please fix the elevator though ASAP as it is creepy riding in it. There is a sign that it is under renovation though.

4/10

Poor

25 Aug 2015

Dwight D

Paarkview, YES... Venus, NO

Venus Parkview Hotel is an old downtown hotel in need of a makeover. It is getting just that but it badly needs a good interior decorator and design consultant. Done right it has the potential for becoming a great boutique hotel in Baguio. But it does not look like it's the case.

Rooms facing Burnham Park have balconies and offer the best view and feel. Sides and back rooms are right on the wall and windows of the next building. Literally, you can see the occupants of the crowded dormitories. It's claustrophobic.

Be prepared to climb several stairs and walk (short) from buildings 1 and 2. The elevator is not only old, it's not working! It takes you from the ground floor to the 5th floor, without stopping in-between floors. It's an unnecessary stress test.

Breakfast buffet is so-so. There's nothing to write home about, except maybe for the drip (coming from the ceiling) beside the cream of broccoli and cucumber soup. Yuck!

However, what is great about this hotel is it's staff - they are a group of hardworking, dedicated, service-oriented, quick, efficient, courteous and always smiling people. This is why I might come back. If I will. Maybe I will.

PS... If you allow smoking outside, do it right - create a smoking section with ashtrays and AWAY from the entrance... And the bed, it's so uncomfortable - I think they are still using their old spring mattress... The wall mirrors and soap dish are broken - can they not be replaced?

Family

6/10

Pleasant

24 Aug 2015

Teresita

Not senior citizen friendly as hotel is elevated from street level and you have to use a steep stairway to be able to walk on the street below. Also, the sidewalk along the side of the hotel is very narrow (hardly any) and dirty making it hazardous to walk to nearby restaurants. Also, the lone elevator is very old and shaky...makes us nervous everytime we use it. Rooms, service, food are okay.

Family

10/10

Exceptional

16 Aug 2015

Ronel

we love everything about venus!

It was amazing..i did'nt expect 5star service from a 3star hotel,,our room is really comfortable and having a really nice view of the park! I really love the location..staffs are really friendly and always willing to help! We really had a great time staying there and for sure i will tell my friends and relatives about it! Plus their price is not that expensive! Looking forward in meeting u guys again! Soon...thanks

Family