Name: Le Luxe Boutique Hotel
Address: Fa Ngum Road Wat Chan Village Box 5 Chanthabuly Di, VientiÁn, 00000, LA

6/10

Pleasant

02 Dec 2019

Lex

Basic accommodation

An old hotel but a decent location . Rooms are large, breakfast is very spartan and that’s a generous assessment.

Business Self

2/10

Poor

12 Nov 2019

Vanh

There is nothing good about this place. Definitely avoid this place. First of all, it needs to be tear down and rebuild. I booked a room and when I got the room it was on the bottom next to the back that smells like wet dog. Inside the room smells stale, no air flow, towels are all torn up and light beige color not from the actual color. it used to be white but didn't; it looks like they got from second hand store. I asked to change room and they moved me to another room but its no different and charge me additional $15 that would put me at a rate that would be a 4-5 stars hotel. I slept full clothes because I'm scared to laid on the sheet just from the condition of the place. bathroom all mildew and no shower head; literally have to hold the shower head while showering. toilet seat broken and I had to disinfected with anti bacteria wipes before using it. If I can only upload video and pictures of this place as part of my review that would some up how I am describing it. I stay at hostel before and nothing compare to how dirty this place is. Staffs are not very friendly, maybe they're just don't care. Breakfast looked decent but how the conditions of the hotel is, i did not trust eating it. I went out to eat at another place. Paint on the all are peeling off. Floor squeaks, door don't shut right. i didn't spend much time in the room because it doesn't feel welcoming because of the condition so I stay at the bar next to it all night until ready to sleep. stay at your own risk

Leisure Self

2/10

Poor

28 Aug 2019

Verified traveler

Flash flood, no emergency plan

I went to bed one evening amidst heavy rainfall and woke up in the morning to find entire ground floor including my room flooded more than halfway to my knees! Idiot night receptionist apparently did not want to \"disturb\" sleeping guests and let everyone sleep. Many people had bags on the floor - including valuables such as charging devices, purses with passports and money, a laptop - which were completely drowned under muddy water for hours! If receptionist had simply awakened everyone to secure their belongings everything could have been saved rather than destroyed. Even in morning he refused to call manger to come early, nor did staff take any initiative to help guests clean/dry possessions, find other hotels, etc (cleaning staff busied themselves emptying hotel bucket by bucket). Seriously, what if it had been a fire??? We would all still be \"sleeping.\"

8/10

Excellent

15 Jul 2019

Phonekeo

Good

Clean new hotel everything close by and convenient good location walking distance to almost everything

Partner

8/10

Excellent

31 Jan 2019

Verified traveler

The location is perfect - right in the main downtown area, but tucked away on a side street. The staff are pleasant and attentive, and the breakfast was quite good with real coffee. The rooms are comfortable, although the floor was quite dusty and some plaster was falling from the walls.

Business Self

10/10

Exceptional

13 Jan 2019

Verified traveler

Location and staff was good.
Breakfast was average.

2/10

Poor

10 Nov 2018

Lex

My experience

I don’t often leave reviews , however, this time I will. The good: air condition worked, room was decent size, the solo staffer at the front desk was pleasant.
The BAD: Rotted food in the mini fridge, no room service i.e. no towels , toilet paper or bottled water. No shower curtain, bathroom water spigot either blocked or no pressure as the water dribbled out. Breakfast is pretty much non existent; Tea, toast, tomatoes, rice soup and some nasty looking chicken sausages in water. It was so bad , it was almost funny to look back at when telling friends about the experience. No, I would not stay there again, nor should you as you will be looking out the window at the nice hotel next door and thinking the same thing I was...” I wish I was staying over there.”

8/10

Excellent

01 Nov 2018

Verified traveler

The staff and breakfast were great. The room had no windows, was on the first floor. When it rains water would leak down onto the floor and smell bad. As usual in Laos, the toilet seat was loose. But they had really good water pressure.

6/10

Pleasant

29 Sep 2018

Verified traveler

Poor WiFi.
Breakfast very standard.
Relatively quiet.

10/10

Exceptional

19 Aug 2018

A

The staff was kind and helpful. They were able to speak English, Thai, and of course Lao.

The hotel was centrally located, near restaurants, spas, Wat Mixay, and the river.

8/10

Excellent

27 Jul 2018

J

A great location.

A great location close to the night market and across the road from Tully's Irish Pub. I was afraid that the location would prove to be noisy but far from it, at night the rooms were quiet. The pub does a great 'bangers and mash' which makes a change from local food. Watch out for the desk clerk who will arrange anything for you but at a greater cost than if you do it yourself. Tuk tuk arranged 85 out but 50 back without bartering, transport to train station 400 but arranged by travel agent around the corner 85 including train ticket.

10/10

Exceptional

05 May 2018

Verified traveler

Great hotel near the river. Pleasant staff

8/10

Excellent

14 Apr 2018

David

Nice stay

Our stay here was very nice, and the staff were very helpful. But there were no shower curtains in the rooms which resulted in a mess in the bathroom after each shower, and the only windows opened to a passage way, with potentially people walking by...so not as private as was hoping. Wifi was sketchy at first, but improved after asking.

10/10

Exceptional

21 Nov 2017

Verified traveler

Good location. Close to restaurants, shopping and transportion. Free breakfast was just ok.

8/10

Excellent

02 Oct 2017

Verified traveler

Excellent location, friendly staff, good breakfast. Great stay.

Partner

10/10

Exceptional

06 Sep 2017

joseph

Best Bargain and location.

Partner

4/10

Poor

01 Sep 2017

Jonathin

Smell . . .

I go to Vientiane a couple times a year and thought I'd check out Le Luxe this time. The hotel is rather nice, BUT - - - the mold/mildew smell in the room literally made me sick. I asked if they could do something which led to the lady spraying the room which did not help. The room was obviously aged as there were large chunks of paint pealing. Fortunately, I had only booked one night. Had I booked a longer stay, I definitely would have left early.
The breakfast was very basic, but I think that was due to the low season.

10/10

Exceptional

11 Mar 2017

Robyn

Highly recommend Le Luxe Boutique Hotel

I had a wonderful stay at this lovely small boutique hotel. It was everything I hoped for and I would definitely stay again.

10/10

Exceptional

18 Feb 2017

Michael

The room was very comfortable, I enjoyed the breakfasts and the staff were wonderful! A great experience!

Family

8/10

Excellent

06 Feb 2017

Steven

Centrally located in quiet area

An enjoyable stay. The hotel is clean and of colonial style. The staff are very helpful and provide friendly service whenever needed. The bath tub at the end of a days walking provides great relief. Nice breakfast made to order and the location for other restaurants and cafes is perfect. The night market is just down the end of the street. With so many places to stay it isn't easy finding one that you would return to given the opportunity. This is however one I would return to.

8/10

Excellent

18 Jan 2017

Roland

Return to the '20s

Good hotel.....touch over priced but excellent service.

Partner

6/10

Pleasant

24 Nov 2016

Bob

A good hotel, going to the dogs?

I first stayed at the Le Luxe for 3 nights in August 2016, and I wrote a positive review. This time, in November, all should have been even better, as a return guest and with the pleasant weather season. But a big disappointment was in the location of the room.

The first time, my room was around near the left side toward the front on the ground floor. I never checked the view out the window, since I didn't expect to see anything much; that was fine. But I didn't hear anything either; It was nice and quiet.

This time, I got room L3, on the opposite side. It seems like a pack of dogs have taken over the area, and every few minutes (day and night), they would break out into a yapping and howling frenzy that seemed like they were inside the room! It was hard to sleep for more than a few minutes at a time. When I complained, the front desk was apologetic, but short of moving me to another room when it became available, they shrugged their shoulders as if to say \"the dogs are the boss, sorry, we can't do anything about them\".

Too bad that their fine hotel has to be hijacked by a pack of dogs!. On my final night, they offered to change my room to a \"superior\" room, but by that time all my stuff was unpacked and put here and there, too much trouble to re-pack and un-pack again. Also, I wanted to check out a couple hours late the next day, but could do that only from my existing \"dog-room\". Their web-site should indicate that only \"Superior\" rooms were bark-free.

10/10

Exceptional

22 Nov 2016

Lucilla Sin Yee

Close to night market by walking but in a very quiet side street. Love their firm bed. A bit hard to find. Tell tuk tuk next to Ansara hotel.

Family

8/10

Excellent

25 Aug 2016

Bob

Nice boutique in walking distance to everything

I stayed for 3 days, 3 nights for a Thai \"visa run\". I finished in 2 days but was happy to stay the 3rd day.

Check-in was quick and efficient. Breakfast was basic but good, including lots of cooked-to-order choices. Room large and comfortable. I could have used a choice of pillows, but these were not too terrible. Room was very clean and maid service did a good job. A few English TV channels on a large flat-screen. Good air-con, adequate lighting in room and bathroom and bedside (for reading).

Only two problems: The shower-head and its wall clamp were not matching, so the shower head was aiming all over the place except down; mostly horizontal. Secondly, the room has only one spare electrical outlet, at the floor on the wall opposite the desk and not near the bed. None on the desk (for PC, phone charger, etc), you have to un-plug the TV or mini-fridge if you want power for your own stuff. And no outlet in the bathroom for hairdryer, etc. Eventually, the next day they found an extension cord and let me use it.

Other than that, all was good. I would stay again.

Partner

8/10

Excellent

18 Aug 2016

SRJYW

Great value boutique hotel

Positives:
-WiFi never dropped out
-Very quiet
-Good location
-Good breakfast (they can actually poach an egg properly, but they call it post egg, haha)
-Good sized room and nice bathroom
-Impressive selection of beers in the mini fridge
-Very attentive staff

Negatives:
-Can't think of any!

6/10

Pleasant

24 Jul 2016

Verified traveler

Great location!

The location of the hotel is great, easy walking to bars, cafes, restaurants and the night market. We stayed in Room 11 on 1st floor hoping it would be lighter but we had to close the shutters as people were walking past the window on the balcony :(
We would definitely stay here again but maybe not that room.

Partner

10/10

Exceptional

23 Jul 2016

Lonely Traveler

Small colonial hotel next to Ansara

Despite of business use, I tried an antique hotel once in a while.
And I could have comfortable days beyond expectation.

10/10

Exceptional

20 Jul 2016

Jerome

Great time in Vientiene

We enjoyed ourselves. We have been to Vientiane before many times and this is the best hotel we have found. We will be back. There are great Restaurants in the area and we will be back to enjoy them and the hotel in the future.

Partner

6/10

Pleasant

07 Jul 2016

Verified traveler

Overall good.

6/10

Pleasant

03 Jul 2016

Ram

Hotel staff are very friendly.

Its a friendly hotel. Breakfast is not so rich.

2/10

Poor

23 Feb 2023

AGNES

HOTEL FERME

HOTEL FERME DEPUIS DES MOIS
NE FAITES AUCUNE RESERVATION, VOUS N4AUREZ AUCUNE CHAMBRE A VOTRE ARRIVEE

Partner

6/10

Pleasant

24 Dec 2019

Verified traveler

시내 한가운데 있어 주변 관광지를 걸어다니며 즐길 수 있습니다.
그러나 경영난을 겪고 있나 하는 생각이 들 정도로 옷장의 손잡이 샤워헤드, 창문 걸음쇠 등이 고장나 있었고 전반적으로 시설이 낡아 소리가 심하게 났습니다 (문 닫는 소리) 방음이 잘 되지 않아 밤새 밖의 소음으로 뒤척거려야 했습니다.
조식은 깔끔하욨고 맛있었습니다.
직원은 엄청 친절하였고 늦은 밤까지 캐리어를 맡아주었습니다
체크아웃 이후 대낮 더위에 지쳐 공항에 갈때 까지 숙소를 저렴하게 이용할 수 있게 해주었습니다.

Leisure Friends

4/10

Poor

06 Dec 2019

Verified traveler

TV나오지 않음 에어컨도작동 잘안됨 숙소가 찾기가너무어려웅 방조명너무 어두음 사워용품 부실함

Business Friends

8/10

Excellent

12 May 2019

MASAAKI　MUTO

朝食が質素でした。
フロントのホスピタリティはかなり良い。

Business Self

8/10

Excellent

06 May 2019

saiphol

petit dej manque de fruit

Partner

8/10

Excellent

16 Sep 2018

DOYOUNG

방 내부는 조금 어두운 편이었으나 침구나 청결상태는 깨끗했습니다.
조식도 훌륭했고 전반적으로 만족합니다.

Friends

6/10

Pleasant

19 Aug 2018

PIERRE

A éviter

Nous avons du changer de chambre jusqu'à une chambre de luxe pour avoir un hébergement convenable . La chambre de catégorie supérieure avec d'énormes tâches de moisi sur les murs et je ne parle pas de l'odeur

Partner

8/10

Excellent

23 Apr 2018

Eug

Hôtel accueillant proche des sites touristiques

Petit hôtel dans une petite ruelle situé pas loin du night market. Personnel très accueillants et très gentils.

10/10

Exceptional

03 Feb 2018

SOHEE

아주 좋은 숙소입니다

주변 가격대비 아주 좋은 호텔입니다. 조식도 나쁘지않고 직원들이 아주 친절합니다. 비엔티안에 다시간다면 또 가고싶네요.

Family

10/10

Exceptional

02 Jan 2018

とり

静かな雰囲気で街中に近い

メコン川にもナンプー広場にも近い立地条件とスタッフの親切さ、物静かな雰囲気とが丁度いい感じでした。
人によって求めるものが違うので一概には言えませんが、お勧めできます！

8/10

Excellent

12 Dec 2017

edee

こじんまりとした静かなブティックホテル

旅行者相手の賑やかな通りから裏手の通りにあり、便利さと静かさのバランスが良い好立地です。
スタッフも面倒見がいいし、ロビーや部屋の雰囲気もいい感じ。
部屋を選ばないと外に面したまどが無い部屋になるので注意が必要です。

4/10

Poor

27 Nov 2017

Martin

Looks very tired, not like on the pics

There are cheaper hotels in this neighborhood. I choose this one, as it looked modern and fresh on the site. Reality is different. Our \"superior \" room was on the far side of the hotel, in front of were constructions were going on that started not at 8 am as stated, but at 7. On top of that, that room had a terrible smell, and walls were full of stains. The room was rather large though. I asked to changed as it was our honey-moon, but that was rejected, was it so difficult to give an upgrade, during the circonstances?

To be honest, breakfast was ok, with much to choose from, but no fresh coffee. I also want to state,that there is no free shuttle, as stated on Expedia. I did contact the hotel, who first refused to get us at the airport, but then when arriving send a taxi, that after a lot of discussions, they agreed to take in charge.

Short. I not think the hotel is worth the extra bucks, compared with others around, as it is not a pleasant room.

6/10

Pleasant

05 Oct 2017

Verified traveler

un peu decue

hotel tres bien situe ,a 2 pas,du mekong ,quartier anime .tous les sites a voir ne sont pas loin du tout .par contre une chambre tres chere ,sombre ,sans vue ...et un petit dejeuner pas a la hauteur .quasiment rien a manger ....plats quasi vides,.certes,c est la basse saison mais la ....dommage ....

6/10

Pleasant

06 Jun 2017

Dong Sik

가격대비 보통

스탠다드룸은 객실이 1층에 창문없는 방으로만 배정됨. 객실 크기는 적당하고 깔끔함.호텔 위치는 좋음. 조식도 좋음..조식당 직원 친절. 다만 객실 바로옆이 조식당이라서 아침 일찍부터 객실에 소음이 다 전해짐. 일찍 도착했는데 어얼리 체크인 시켜줌. 직원들은 매우친절. 가격이 좀더 저렴하다면 적당하게 만족할만한 호텔인듯.

Partner

8/10

Excellent

20 Apr 2017

Verified traveler

Personnel très gentil et très accueillant. L'hôtel est très bien situé, à 2 pas du night market

8/10

Excellent

27 Feb 2017

Fredrik

Meget sentralt

veldig greit opphold

6/10

Pleasant

15 Jan 2017

Jean-François

Hôtel bien situé, confort moyen

De passage à Vientiane pour 3 jours, nous recherchions un hôtel bien situé à prix moyen, ce que nous avons trouvé avec cet établissement. Cependant, la literie est extrêmement dure et fait mal au dos, fenêtres qui donnent sur les couloirs, donc inutilisables. Le personnel est accueillant et souhaite aider, mais font avec les moyens qu'ils ont (plan de la ville qu'il faut rapporter en fin de journée par exemple). Probablement à éviter pour un long séjour. Par contre, extrêmement bien situé, tout est accessible à pieds (temples, marchés, location de mobylette, tuk tuks...).

Partner

6/10

Pleasant

07 Jan 2017

Verified traveler

ok, men heller ikke mere

Var ikke det mest charmerende hotel, men var udemærket for 2 nætter som mellemstation.

6/10

Pleasant

26 Nov 2016

CHRISTIAN

Quel luxe ?

Petit hotel central mais salle de bains mal conçue, personnel totalement incompétent et petit déjeuner indigent.
A éviter

Partner

6/10

Pleasant

25 Nov 2016

Bo

Budgethotell med bre läge

Detta var ett halvbra trestjärnigt Hotell. id ankomst så frågade jag efter Kassaskåp på rummet, vilket de också hade. Men, det satt löst.....så jag tog det under armen och bar till Receptionen och bad dom att skruva fast det i väggen, vilket de så småningom också gjorde. Frukosten var relatit simpel. Rekommenderar hotellet till budgetresenärer, men inte till Affärsmän.