Name: ibis Vientiane Nam Phu
Address: Nam Phu Square Setthathirath Road Ban Xieng Ngeun, Vientiane, 0100, LA

2/10

Poor

10 May 2026

James

Horrible staff and service! Worst place in the city

Self

10/10

Exceptional

16 Dec 2025

EMMA

The room is just right for 2 people, not too spacious but its ok. It has a long desk and a view of the street but sound proof. Comfortable bed and walking distance to tourist spots and dining options. Ibis Vientiane Nam Pho is safe since it is 1 block away from Police station and Presidents Palace. Breakfast is good too, serving hot food. Highly recommended.

8/10

Excellent

14 Aug 2025

Madeline

Good location and clean room - very decent stay.

10/10

Exceptional

09 Dec 2024

Peter

This was my second time staying at this centrally located, reasonably priced, quiet and well managed hotel with spacious rooms and friendly staff - highly recommended

Leisure Self

10/10

Exceptional

01 Dec 2024

Peter

This is a centrally located and quiet hotel walking distance to many of the wonderful attractions in Vientiane. It is also surrounded by many fine restaurants, cafes and bars. My room was spacious with a large comfortable bed, efficient air conditioning, mini fridge, programmable safe and wall mounted TV with many channels. The bathroom had a walk in shower with excellent water pressure and hot water. There is an option to purchase a reasonable priced breakfast buffet. The staff at the hotel was very friendly and professional. I would definitely stay at this hotel again when visiting Vientiane.

Leisure Self

10/10

Exceptional

17 Nov 2024

bounphay

The hotel is small and we have stayed here before a few years ago and still very maintained well staff friendly dining in walking distance we happy with everything

Leisure Partner

10/10

Exceptional

08 Feb 2024

Khen

From the check in to the check out, the staffs were very nice, helpful and friendly. The room is very clean. The restaurant area is very clean and the food was excellent and delicious. The only place that I have eaten that doesn’t cause my stomach ache because the food is stored properly before cooking. I love this place even though the room is a little small. I will definitely staying here again if I am visiting Vientiane Laos again.

Leisure Family

10/10

Exceptional

16 Jan 2024

Frederick

Staff was very helpful , kind and informative .

10/10

Exceptional

18 Dec 2023

Kevin

Our family stayed at the Ibis across three rooms. All rooms were meticulously cleaned and the staff were extremely friendly, patient and courteous to us. Their hospitality made our stay a lot more pleasant.
The location was also close to the amenities we needed, including the bank to exchange money and the confidence store (both less than 5 mins walk from the hotel).
Be sure to pack mosquito repellent - there are a lot outdoors and also around reception (not the hotel’s fault). Will happily return in the future should we find ourselves in Laos again.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2023

Jatinder

Good hotel

10/10

Exceptional

01 Jul 2023

Jatinder

Good hotel

10/10

Exceptional

16 Apr 2023

Maria

Great Room

Really nice room and hotel. The staff are helpful too.

Self

10/10

Exceptional

03 Mar 2023

Pattreeya

The property located in the middle of the city. Easy to access to many places, food, night market. Staff is helpful. The room is rather small but as a budget hotel, I would say it is reasonable. The room is clean and what I also love is the towel is very clean, new and soft. Would recommend this place.

Leisure Partner

10/10

Exceptional

15 Feb 2023

Serene SY

Great location and staff was fantastic

Friends_and_family Friends

10/10

Exceptional

29 Nov 2022

joseph

A very nice hotel with a great staff

Leisure Partner

10/10

Exceptional

18 Oct 2022

Benoit

Great hotel in Vientiane

Nice hotel in a great location. Friendly and helpful staff. I recommend.

Self

10/10

Exceptional

06 Jul 2020

Dustin

It was good..got a discounted price...

Self

10/10

Exceptional

08 Feb 2020

Verified traveler

Staff is very helpful. The only week point is the breakfast price - much too expensive. And the continental doesn't even include an egg.

10/10

Exceptional

08 Dec 2019

Neng

Nice hotel, clean room and friendly staff

Nice hotel with a clean room. The room was a bit small, but for the price it was worth it. Room was very modern looking and staff was very friendly. With free parking was also a plus.

Partner

10/10

Exceptional

26 Sep 2019

Verified traveler

Comfortable room, very friendly, helpful staff. Good food in the hotel restaurant and great location near plenty of restaurants and bars.

Leisure Self

10/10

Exceptional

06 Jul 2019

KellyLim

Every single entry to this hotel also with nice greeting. Staff all nice

Business Partner

10/10

Exceptional

20 Jun 2019

Stephannie

The smart choice

Excellent service, delicious food. If you need anything, the front desk can arrange it with a smile. Safe, comfortable, secure

10/10

Exceptional

23 May 2019

Verified traveler

best place for a cozy stay with loved one

excellent breakfast buffet, wifi a bit weak, I could only access the wifi from my phone, not mini-pc. Room is well designed, but a bit small for two ppl with international luggage. working safe, great shower, lots of hot water. staff super friendly. no daily room service unless requested. No smoke smells from other rooms. I forget the room number. Nice view of city

Partner

8/10

Excellent

19 May 2019

Verified traveler

Customer care is not good.

There was power cut in my room.The staff took a long time to take the power back.

10/10

Exceptional

13 Apr 2019

Verified traveler

Staff very helpful & cheerful at all times.The location of hotel is very good. Easy access to alll interesting places.

Business_and_leisure

10/10

Exceptional

25 Mar 2019

Verified traveler

Looks like a new or freshly renovated building. Not a luxury retreat but if cleanliness and location at a fair price matters to you than this place is on the spot. Good walking distance to Mekong side attractions. Very good and helpful staff. Next time I’m in the city I will definitely stay here again.

Leisure Self

8/10

Excellent

31 Jan 2019

Verified traveler

Rather impersonal ambiance, but has everything you need. Very good location.

8/10

Excellent

10 Jan 2019

Judith and Colin

Recommended

A great base for visiting Vientiane. Clean and comfortable. Loads of eateries within a few minutes walk. Recommended.

Partner

10/10

Exceptional

27 Dec 2018

Verified traveler

Excellent location. Friendly staff. High level of usability.

8/10

Excellent

26 Nov 2018

Bounpahy

The location is near everything, banks foods misic near walking park and attractions

8/10

Excellent

12 Nov 2018

Marshall

Acceptable

Partner

10/10

Exceptional

03 Nov 2018

Saryttanee

Great location. Friendly staff. Pleasant experience:)

8/10

Excellent

27 Oct 2018

Michael

Nice simple hotel. Up to standards as it is a chain hotel.

10/10

Exceptional

11 Oct 2018

Michael

Hotel is conveniently located to many food establishments.

10/10

Exceptional

26 Aug 2018

hs

nice staff and good location
great to stay in vientian

4/10

Poor

14 Jul 2018

Verified traveler

No tv reception all day

6/10

Pleasant

06 Feb 2018

JV

Amazing staff. Good breakfast

The bed has a problem that could be fixed...when you sit back and watch TV the mattress slips forward....you have to push it back on the base....as a gap appears behind when sitting....
...all the time.......
The mattress was very comfortable

8/10

Excellent

21 Oct 2017

Aleksandra

Great location

Very pleasant hotel friendly and helpful staff room clean and well equiped close to everthing

6/10

Pleasant

25 Sep 2017

Phillip

IBIS and Vientiane Sept 2017

Room was functional - a little small for 7 day stay. Fridge was a waste of time - could barely get a couple of bottles of water in. Back room was noisy during the day as was a workshop below, welding and hammering and cutting from time to time. Restaurant had trouble poaching eggs even after advising they could do that. Costs in Vientiane have reason considerably over the past couple of years, and infrastructure seems to have declined.

Partner

10/10

Exceptional

10 Aug 2017

Eric

Good place to hang out

Hotel was comfy and we'll maintained. You have everything you need as a traveller. Nearby there are many pubs and I went to Dejavu and found a cocktail mixer master.

10/10

Exceptional

01 May 2017

Verified traveler

Nice, brand new property located in the heart of downtown Vientiane. Restaurants, shopping and site seeing are convenient from this hotel.

10/10

Exceptional

26 Mar 2017

Richard

Fantastic location, wonderful staff

This is an extremely well located hotel. New, clean and comfortable as you'd expect of am ibis hotel. What made this special was the delightful staff, always eager to please and so friendly.

8/10

Excellent

25 Mar 2017

Thomas

OK, I Will Be Back, probably

I have bunked here 3 or 4 times, it is a good choice in Vientiane. The internet was good. I paid for breakfast, not included in my rate, and it was so-so. Over-priced! Location is good. Before leaving the manager quoted me a taxi price to the airport which seemed extremely expensive. When I departed it was easy to cop a taxi for at least $5 USD less - I was really surprised. I felt the manager was ripping me off! He should be helping people not sticking it to them! When in VTE, I will probably stay there again. Thank you.

8/10

Excellent

09 Mar 2017

George

Excellent value-for-money hotel, great location

Great location for food and visiting the Mekong riverside market and Talat Sao morning market. Love the fresh avocado drinks for 20,000kip (U$2.40). The room is very comfortable, with nice toilet facilities - the hotel feels new, with friendly and helpful frontdesk. Well done Ibis Vientiane!

Partner

6/10

Pleasant

07 Mar 2017

Bob

Ok room, no help from staff

It was a clean room in a good location. Staff couldn't help with booking bus tickets. The restaurant was as inviting as a McDonalds. We were here only one night as a transition from Vietnam. One night was enough.

6/10

Pleasant

27 Feb 2017

Verified traveler

Clean, efficient, cramped, no breakfast included!

The room was surprisingly small, almost cramped feeling - think European efficiency. There would not have been room for large suitcases. It was crowded enough with two people and two carry-on bags.Also, the breakfast (which was quite good) was not included, and cost nearly $10 USD. That's pricy in the context, especially for a hotel that cost more than $85! I wouldn't stay there again at these prices and without breakfast incuded.

6/10

Pleasant

22 Feb 2017

kenh

caters mainly toward foreign tourists

what's good about this place is the cleanliness of this hotel in general, however, room service for ordering food needs to improve alot. With numerous hotel staff wandering about in the building, food delivery to the hotel guest room should be a priority. ordering food and having to go allllll the way down to the lobby to pickup? not very convenient for the guest. for the enormous price for a day stay, service for the guest is really lacking. But the rooms and the hotel is clean, So that's something good about this place.

6/10

Pleasant

22 Jan 2017

Verified traveler

Good location.

The desk staff were not knowledgeable about directions.
They need to have better maps of the center that are easy to read.

6/10

Pleasant

21 Jan 2017

ian

Staffs don't really speak English
Nice small room
Noisy during the night, next to entertain complex, so you can hear the music and traffic loud From your room

6/10

Pleasant

16 Jan 2017

Charles

Small over-priced hotel.

The good: central, clean, English employees at front desk.

The bad: very small room, no fitness center, no pool, overpriced.

8/10

Excellent

12 Jan 2017

alee

Great location. Short walk to the city area with lots of restaurants , pubs and bars

10/10

Exceptional

05 Jan 2017

Edmund

Great Hotel in Vientiane

This is a very nice Ibis hotel. Good size room, nice shower and the restaurant was exceptionally good.

Partner

8/10

Excellent

30 Dec 2016

Verified traveler

Recommend it

Best Ibis I stayed at. Good food too. Very pleasant and helpful staff. Maybe a bit noisy since it is next door to a big bar but I slept like a log. Near major attractions.

8/10

Excellent

03 Dec 2016

Ian

Great location and 'standard' of comfort

Great location. Restaurants and cafes nearby. Short walk to riverfront and night market. Not far from main sights.
Bar offers 2-4-1 from 9.00-10.30pm, thought no comfy seats in bar.
Rooms are as you would expect from an Ibis anywhere in the world.

Partner

8/10

Excellent

29 Oct 2016

DavidA

Central Location

Typical of the IBIS brand, rooms are relatively small but clean, comfy and very functional, and good for single business travellers; just about adequate for a couple but probably not good for families.

8/10

Excellent

16 Sep 2016

Stanley

Pleasant. A clean central hotel well positioned. Staff were very amiable.

8/10

Excellent

09 Sep 2016

Weerawit

Small room but clean.

8/10

Excellent

02 Sep 2016

jack

Clean comfortable room, with good service

Clean comfortable room, location was great, and service was very good.

Family

8/10

Excellent

30 Aug 2016

Terence J

Spot on! Location wise

Simple, basic, no-frills, suburb like hotel with free wifi. I enjoyed my two nights stay here, simple is always good. The staff were very friendly and were competent with their English. My package did not include breakfast, but there are a few establishments nearby that open very early with extensive menu choices (french, thai, scandinavian, etc.). The night market which opens every night is just a 5-min walk away. Do take note that only basic toiletries are provided, toothbrushes not included.

Partner

8/10

Excellent

25 Jul 2016

david

Very central and a typical IBIS hotel, relatively compact rooms but very clean and functional. Service was good and friendly staff. I shall stay there again on my next visit to Vientiane.

8/10

Excellent

22 Jun 2016

Siew Hwa

Good comfortable stay

If u are a light sleeper, make sure your room is not facing the main road.

8/10

Excellent

30 May 2016

Johnny

Great Value for Money

The rooms are a little bit small but its really clean with great staff.

8/10

Excellent

07 Mar 2016

Paul

Typical Ibis

You know what you will get with Ibis. A consistent standard. Great location. I was there 5 nights and my room was on the main street. There have been issues re noise but apart from a lively Saturday night I was OK. Only real problem was WiFi which was always slow but practically came to a halt one way.

10/10

Exceptional

27 Feb 2016

William

This hotel's a winner!

one of the best Ibises I have stayed in!

8/10

Excellent

21 Feb 2016

Neville

Everything that we wanted.

It is a typical Ibis hotel with a little more space in the room than in some other of the same brand.

10/10

Exceptional

21 Feb 2016

James

Great Hotel specially for a working traveler like

I had a great experience with the hotel and the country itself. Thank You

8/10

Excellent

13 Feb 2016

Ladda

Great location and staff was super helpful. Room were very small but ok for a short stay.

Family

10/10

Exceptional

06 Feb 2016

Micky

Great hotel

Lovely hotel with friendly staff. Rooms are clean and fully equipped. Excellent value for money and good location (5 minute walk from night market and 10 minute walk from the centre of Vientiane).

10/10

Exceptional

21 Jan 2016

jason

New Hotel

Ibis is new & well located to many cafes & restaurants. Cheap & Good Massages are within walking distance ( 5 mins )

6/10

Pleasant

19 Jan 2016

Pmak

Ok

Poor internet, there is restaurant but not room service.

10/10

Exceptional

09 Jan 2016

Anthony

Wonderful stay

Great location for everything. Staff was very helpful and friendly. Rooms were big and clean. Soft full bed.

Partner

8/10

Excellent

07 Jan 2016

Travis

Nothing Amazing But Nothing Horrible

This is a fine hotel with a great central location to most of the main tourist spots. Although Vientiane is small so I think this would describe most hotels. The service was fine and the people were friendly. I arrived early and was allowed to store my bag and walk around the city until it was time to check in. The bed was comfortable and the wi-fi was fine. However there were some problems. Despite the location being nice, it is next to a restaurant that gets quite loud, but I will chalk this up to it being the holidays and not a normal occurrence. The main problem was other sounds, I stayed two nights and both nights I was woken up in the morning by the sound of dogs fighting outside the hotel. In the shower there is a container of something but it was not labeled so I was unsure if it was soap or shampoo. Whichever it was, they did not provide the other so I was glad I brought my own soap and shampoo. The shower head is also awkwardly positioned in the shower and the door does not seal shut, so water sprays on the floor. The hotel was fine to stay in, but nothing blew me away to the point that I would stay here again.

6/10

Pleasant

27 Dec 2015

Lonely traveler

Good location but that's all

Although this hotel is newly built and located in the city center, regrettably their rooms and public spaces are narrow. My room was jammed with a bed and shower room was also small. There must be better hotels at the same fare if you can forbear at a bit inconvenient place.

10/10

Exceptional

23 Nov 2015

Verified traveler

I would recommend the hotel. The shower was a bit small, but otherwise A-OK on all else, to include the staff, cleanliness of hotel, etc.

8/10

Excellent

30 Oct 2015

Verified traveler

Hotel staff were friendly and the premises were very clean. It was safe and secure (your key card also operated the lift so if several of you were in the lift going to different floors there was fun and games getting them in and out of the slot in time!). It is a chain hotel and therefore ticked all the boxes. Unfortunately, because it is a chain hotel it had no personality. The corridors to the rooms were especially bare. Still good value and we'd stay there again.

Partner

6/10

Pleasant

19 Oct 2015

steven

Its an Ibis so you know what to expect

Usual Ibis set up, comfortable beds, odd storage area, ridiculously small fridge, OK bathroom. Close to the tourist area and night market. Rooms 01-03 noise from nightclub complex next door. Nearby Joma delicious cakes and good iced coffee(Sydney prices) also Le Banneton café( Rue Nokeokoummane) for excellent French salads and sandwiches(avoid the Luang Prabang branch). Nearby Khop Chai Deu restaurant ordinary food, over-attentive but chaotic service, they overcharged us.

Partner

6/10

Pleasant

31 Aug 2015

Verified traveler

Great location but cramp rooms

Not as nice a value as other hotels close by. Rooms cramped, minimal/missing bathroom amenities,

8/10

Excellent

14 Aug 2015

christopher

First time in Laos, hotel in great location with friendly staff. Recommended.

8/10

Excellent

11 Aug 2015

Verified traveler

Great spot central location

Very good location. No need to include breakfast as there is great restaurant a short distance away.

Family

4/10

Poor

11 Aug 2015

Verified traveler

Like a university hall of residence

i felt like I was back in a brand new uni halls of residence. Cheap furniture.
The only good thing about this place is it's very clean but no character, my view was an apartment balcony full of drying underwear. No hot water for a shower.

10/10

Exceptional

28 Jul 2015

worldwide

nice clean hotel

the best in the area clean quiet restaurant on site.

10/10

Exceptional

24 Jul 2015

Klemen

very nice location

very nice stay and good staff would stay again

Family

2/10

Poor

09 Jul 2015

Verified traveler

Sewage stink

The place smelled like sewage. I would never recomend this place. To top it after requesting a refund for miss information regard the quality of the hotel neither the hotel or Expedia were accommodating to our concerns.

10/10

Exceptional

01 Jul 2015

Verified traveler

Excellent all round

One of the best Ibis in the Accor brand. The location cannot be improved on. The price is very good. We will stay here again since we do not need a swimming pool.

10/10

Exceptional

08 May 2015

Charles

New and Cheap

Awesome central location. Great price and fantastic staff. Hotel looks nearly new. Maybe three years old.

Partner

8/10

Excellent

16 Apr 2015

A-Rod

New hotel, centrally located near the fountain. Very clean, perfect if you're just looking for a quite bed.

8/10

Excellent

03 Apr 2015

Verified traveler

Perfect inexpensive hotel with friendly, helpful staff in center of town...near shopping, restaurants and some of the must see sights....10 minutes from the airport

8/10

Excellent

19 Mar 2015

Katie

Western hotel; comfortable stay

I only stayed for a night before heading to Vang Vieng. This hotel is on one of the main streets in the town, is centrally located, was a $7 taxi ride from the airport, and had good service. Shower and air conditioning worked well. Plus they allowed me to check in early for becoming a member. The only drawback was that my room faced the Main Street and with bars & restaurants staying open late, and a lot of motorbike riders, there was loud street noise until 3am on the Saturday night that I was there.

10/10

Exceptional

15 Mar 2015

Verified traveler

10min walk to night market

It was a nice hotel and very convenient.Just 10min walk to night market.

Family

10/10

Exceptional

11 Mar 2015

Michael

Great start to Laos

Very modern and comfortable !

8/10

Excellent

05 Mar 2015

Pasu

Perfect hotel in Vientiane

Pros.
-Best comfortable bed
-Easy location, can be walked to the river also around the city
-Many food streets and restaurants

Cons.
-A bit expensive for a night/ may be okay for people who only stay in the hotel

8/10

Excellent

02 Mar 2015

Verified traveler

good location and clean hotel

It was a good night stay. Location was good, it is just a stroll away from the tourist areas. The only thing that i thought would make the stay even better is if the room can be bigger. The room is pretty small.

Family

10/10

Exceptional

21 Feb 2015

Verified traveler

Feels like luxury - clean, comfortable, affordable

Comfortable room, great bed, lots of pillows, great HOT shower, great happy hour with 2 for 1 handcrafted margaritas, great neighborhood with easy access to the night market and great restaurants. Loved our stay here. First class service from entire staff.

Partner

10/10

Exceptional

18 Feb 2015

Kurt

And oasis in the heart of the city.

This is a great hotel. Such a friendly staff, the room was spotlessly clean and don't miss the happy hour. The location is in the perfect part of the city located next to all the shopping and eating.

6/10

Pleasant

16 Feb 2015

Phillip

Pleasent Stay at Ibis

A good basic hotel, great city location, service good, room basic but comfortable. In house laundry expensive for Vientiane.

Partner

8/10

Excellent

05 Feb 2015

Louise

Excellent basics no unnecessary extras

What you would expect from an Ibis, smart compact modern room. Clean, modern & well situated. No frills, just the basics done to an excellent standard.

8/10

Excellent

03 Feb 2015

Verified traveler

Nice and clean hotel in an excellent location. There isn't much to do in Vientiane, but this hotel is a short walking distance from the night market and next to a nice outdoor bar where they have a live band nightly.

8/10

Excellent

03 Feb 2015

John W

Great location

Ideal downtown location right next to Fountain Square. Excellent WiFi service. Very helpful and pleasant staff! At the price breakfast should be included.

10/10

Exceptional

30 Jan 2015

gerald

1st World Accommodation

We had been traveling for several weeks & decided to stay in a better hotel for a couple of days. It was like straying in a hotel in a 1st world country until you stepped out of the hotel. It was a nice respite.

Partner

10/10

Exceptional

28 Jan 2015

SHIH-CHUNG

My favorite hotel

It is my favorite to choose Ibis when thinking of a suitable one to stay for short time visit in any foreign country. The main reason is to be able to acquire warm and comfortable treatment for everything. Highly recommended!

Family