New Rose Boutique Hotel

8/10

Excellent

10 Apr 2026

Cynthia

Very great customer service. Staff were helpful.

Family

8/10

Excellent

27 Mar 2026

Alexandra

Friendly staff. Good spread of breakfast. Property is a little dated but in a good location close to the night markets.

8/10

Excellent

17 Jan 2026

Oulayvanh

easy to walk getting food.

Business_and_leisure Family

10/10

Exceptional

04 Dec 2025

Alexander

Nice hotel with large room and terrific staff. Would stay here again and recommend to any visiting Vientiane.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Justin

It is an older hotel, so don't expect modern resort accommodations. It is comfortable, close to everything and the staff are very friendly. Just ask and they will help with a smile. I had a very satisfying stay here.

Leisure Self

6/10

Pleasant

08 Mar 2024

Tammy

Slow Wifi and water in bathroom very slow

10/10

Exceptional

21 Dec 2023

Linda

Staff are very friendly and understanding. Location is convenient and quiet.
Will be booking again very soon.

Leisure Family

8/10

Excellent

30 Nov 2023

Justin

Staff incredibly accomodating and polite. Nice touch with the simple morning buffet. Hotel has an old charm character which suited us. Nice balcony in our room. Hotel is conveniently located and walkable to all areas.

Leisure Family

10/10

Exceptional

03 Jan 2021

Neng

Clean hotel

Room very clean and spacious.

Friends_and_family Friends

8/10

Excellent

21 Jan 2020

Verified traveler

This hotel is in a fabulous location, you will get great service and the price is so cheap for the huge room size.

Business_and_leisure Family

10/10

Exceptional

28 Nov 2019

joseph

Affordable and clean,

The staff was considerate and helpful. The room was large and clean, it was a little dated but overall a very nice hotel with a comfortable bed and cold aircon. We will be reserving again.

Partner

10/10

Exceptional

23 Nov 2019

Eric

The hotel was very good and well located, the staff were exceptional, very friendly and helpful

Self

8/10

Excellent

08 Nov 2019

Verified traveler

Location. Friendly staff. Well equipped room. ..........

Leisure Friends

8/10

Excellent

26 Oct 2019

Gerald

Making the difference

Had a wonderful stay at this hotel and enjoyed the food and services

Business

10/10

Exceptional

05 Aug 2019

Verified traveler

Clean room. Helpful staff. Good breakfast. Good location

Leisure Partner

8/10

Excellent

20 Mar 2019

Verified traveler

Great location. Walking distance pretty much to lots of places. Such a coffee, good restaurant, the main city center is within few minutes walk from this hotel. Staff are very friendly. Always big smile on their faces. Free banana basket is sitting in the reception counter 24/7 for guest to enjoy it.

Leisure Self

8/10

Excellent

13 Feb 2019

Verified traveler

The hotel is ok. The ball hops is always looking for a tip. They say good morning to you then have their hand out for a tip. The beds are hard as hell. They need beds for real. But the staff at the front desk was very nice and helpful. And you only get one free ride from the airport after they pick you up from the airport and drop you to the hotel then after that it’s $10 to get a ride back to the airport when you leave.

Leisure Family

8/10

Excellent

29 Sep 2018

C

Nice hotel. A little dated but charming. Staff is the best part of our experience.

Positives :: outstanding location. You can walk to the night market and a dozen monuments & temples with ease. Great staff....always courteous and helpful.

Negatives :: internet is a bit spotty.

6/10

Pleasant

29 Apr 2018

Steven

Cheap & Friendly

I always stay here when I'm in the capital because of the location and price. The rooms are priced fair in my opinion. This stay however I did not enjoy so much. Initially I had picked out the studio room. When I arrived at my room door, the key didn't work. The bellboy went back downstairs to program the key appropriately. When he arrived, he had two keys. The first attempt failed to open the room however second was a success. Upon entering the room, I noticed that it was not the studio, instead it was the family room. Confused, I went back to the front desk for clarification. Turned out both studio rooms were not available. Not a big deal but it would've been nice to be informed upon check-in. Nonetheless, the stay was still comfortable as usual and I was given no hassle about a later check out. FYI The A/C in room 312 works great!

4/10

Poor

12 Feb 2018

Verified traveler

I dont reccomend this hotel

when i booked i requested a quiet room and this was confirmed. 48 hours prior to arrival i wrote, via the hotel web site, to confirm the quiet room and to organise an airport pick up. the web site said i would receive a reply in 12 hours, i never received a reply.

my 'quiet' room was next to the chamber maids station and i was therefore woken at 7.15am by their arrival - i dont blame them. my room also suffered from mechanical clanking noise throughout the night (lift or water pump?). i had requested a quiet room, they gave me the opposite.

the wifi is slow and unreliable, it literally cuts out every five minutes.

breakfast i only ate once as it was mostly tasteless fruit and processed food, the toaster only toasts one side of the bread and the coffee is awful. i also saw a cat sitting on the chairs and tables in the dining area so i worry about the hygiene.

the reception staff spend most of their time with their heads down playing with their mobile phones. when i wanted to check out both members of staff where playing on their phones and did of notice me until i spoke to them.

it is unprofessional and terrible customer service for staff to be seen playing on their phones at work. perhaps they could be employed responding to customer emails and then i would have received a reply?!

the hotel manager really needs to look at the quality of service provided, give the staff some customer care training and ensure they put the training into practice.

8/10

Excellent

01 Jan 2018

Verified traveler

Nice hotel which is close to Namphou Park as well as the Night Market and Mekong River.

2/10

Poor

29 Dec 2017

Murad

one of the worst hotels in Vientiane

the hotel was really bad in every aspect

8/10

Excellent

28 Dec 2017

Clyde

Location, location.

Great in town location and within walking distance distance of many restaurants and attractions. The rooms are large and comfortable .

Partner

8/10

Excellent

28 Dec 2017

Richard

Hotel needs maintenance.

Partner

8/10

Excellent

09 Dec 2017

family holiday

convenience location

it was good expect the bed not comfortable at all they need to change a new bed

Family

10/10

Exceptional

30 Nov 2017

ray

Convenient

Staff very helpful room clean food good; close to dining and bars; don’t understand why anyone complains when it’s a budget hotel ; if you want five star then pay five star prices, balcony overlooks a semi demolished building which is an eye sore but we were rarely out there anyway. Wi fi is a little slow but it’s the same story most places in Asia just don’t use it at peak times when everyone is having breakfast and on Facebook etc
Lovely little cafe across the road the Parisienne great coffee and wi fi
Pricing very good and a large room with all the normal facilities fridge ,cable etc
Would be happy to stay again anytime

8/10

Excellent

30 Oct 2017

Richard

Outside the hotel i can smell the sewage. Other than that it is quite convenient place for walking distance to Orussey Market

6/10

Pleasant

18 Jul 2017

Gavin

Family holiday

Rooms were large, clean showers very good. The bellboys and lady working in the bar in evenings were all very kind and helpful. Breakfast was basic for the western taste. Close to a lot of the attractions

Family

10/10

Exceptional

03 Jul 2017

SW

nice hotel and near night market

we arrived vientiane at 7am and hotel allowed us for early check in and upgraded the room.
hotel also extend our check out time to 2pm the next day as our flight was 4pm and arranged free transfer to airport.
what more can we ask for? :)

6/10

Pleasant

24 Apr 2017

Verified traveler

Good hotel in central location

We booked here due to the central location and the friendly staff and were not disappointed. We had need to cancel a night due to travel plans and the hotel manager William was very helpful and agreed to refund the last night without penalty. He and his staff were very helpful and would recommend this hotel for this reason alone.

10/10

Exceptional

24 Apr 2017

John

Not happy Jan

Good location. But after dealing with hotels .com for 3-4 years I am afraid the way I was treated by your company forces me to book wit opposition in future.

Partner

10/10

Exceptional

05 Apr 2017

Matt

Great staff, great location, very clean and quiet

This was the best stay I have had in any hotel in South East Asia and having lived in the region for 17 years that says it all. The staff were excellent and very helpful. The room was very spacious, impeccably clean and very quiet. The breakfast was nice and the buffet lunch had a good variety for a very cheap price. I will only stay at this hotel when I visit Vientiane again. A special thank-you to William the general manager who was incredibly helpful with great local knowledge.

8/10

Excellent

19 Mar 2017

Shazz

Nice Hotel close to public transport.

Nice Hotel, Close to Airport line and Skytrain, Fantastic Food and Cocktails are 5 star.
rooms good size.

6/10

Pleasant

22 Feb 2017

Kenneth

3 night stay.....

3 night stay with girlfriend. Vientiane, while being the capital of Lao, is a \"low keyed\" escape from neighboring Thailand......(this was my \"visa run\") Hotel is a 5 story building, very close to the outdoor cafes, bars and restaurants of the city........ I had the \"deluxe\" room on floor 4...has a small balcony....nice..........room is large, bed comfortable, ac works well......internet is decent but certainly not fast...found the room to be somewhat noisy as you can easily hear everything in hall or in adjacent rooms....(no problem at night to sleep) Breakfast (included) is buffet style.....Ok.....(missed a decent cup of coffee, lol) Workers and staff pleasant though English is not understood by most........you will not go wrong staying here (price very reasonable) but I will look at another hotel when I return to Vientiane.

Partner

10/10

Exceptional

29 Jan 2017

Walter

Clean, modern, and comfortable

Professional staff, excellent breakfast buffet, comfortable room! We liked the location because it was halfway between the river and some of the places we wanted to visit. There are cafes, restaurants, and bars within walking distance. The hotel has a lovely bar/coffee shop on a small porch/patio in front of the hotel.

Partner

2/10

Poor

25 Jan 2017

H.Judy

Not recommended

So disappointed to check in to such a depressing looking place. The rooms need updating especially the bathroom! Beds are extremely hard and uncomfortable. Felt very 3rd world atmosphere. Should not have more than 2 stars on hotels.com. Overpriced. Found another hotel to move to that cost $40 and was fantastic. So happy we moved out of this dump.

Family

6/10

Pleasant

23 Jan 2017

Verified traveler

The room was spacious and clean. But, the rooms tend to be poorly lit and bland. The bathroom was in older condition but everything worked.
The checkin went quickly. Staff was friendly, but lacked general knowledge of the area. I think this is more of a hotel for people on business and tourists who were part of tour packages.
The hotel is close to restaurants, Lao National Museum, the Mekong and night market.
Breakfast was okay. Western style (eggs, ham etc.) was not especially good. Asian breakfast (noodle soup, congee) tended to be better.

Partner

8/10

Excellent

21 Jan 2017

roger

Great loacation, great staff, good value

Partner

10/10

Exceptional

15 Jan 2017

Verified traveler

Nice blackfast hotel

Blackfast is very good.
Hotel staff is very kindly.
It's good because the location of the hotel is close to Downtown.

10/10

Exceptional

10 Jan 2017

Verified traveler

Nice hotel\n

Nice comfortable hotel, great location for accessing several sites on foot and other amenities; staff were friendly and helpful. Very happy experience.

8/10

Excellent

08 Jan 2017

Anji

Good value and good location

This hotel has a great staff and a good location for a fair price. What more could you want?

8/10

Excellent

12 Dec 2016

Verified traveler

Good value

Would have been even better if the elevator had been working and if there was a way to turn lights on and off from the bed.

8/10

Excellent

26 Nov 2016

Yeong Cheng

Delivered boutique hotel

Special commendation to manager Mr. William and his female assistants Sanouk n Rodo . They were always cheerful, polite and helpful. William has good command of English .
Buffet breakfast generous with many varities . I am very satisfied .
Room is big . TV channels BBC , CCTV and CNBC for news are what i switched on at night . i noticed many entertainment channels available but no time to watch .
I WILL BOOK THIS HOTEL if I visit Vientiane next year.

6/10

Pleasant

29 Oct 2016

Verified traveler

Spacious room, good location

Friendly manager, helpful reception staff but disinterested breakfast staff. Breakfasts disappointing. Fair price for room. Room great, housekeeping staff lovely. Would recommend but for breakfast experience

6/10

Pleasant

02 Oct 2016

Jeremy

Central and Good Value

Central and handy located hotel in Vientiane. Quite big spacious rooms that were clean and tidy. Breakfast ok. Within good walking distance to most things and good value for where it is.

4/10

Poor

21 Sep 2016

kenny

Better stay elsewhere

Bad: hotel condition was poor, sink was leaking, poor sound proof, wifi was very spotty on and off every 10 minutes, tv doesn't work. Bed had many stains.

Good: location next to Lao plaza hotel, a mini mart around the corner, not far to talad Sao around 10 min walk. Breakfast was ok, nothing special. Would recommend to goto house of fruit shakes about 2 min walk from hotel.

We requested an airport pickup months ago and of course no one from hotel to greet us after we landed. We scambled and managed to borrow a phone to contact hotel and they came after 1.5 hours. Surely we discussed our complaint to the manager and he apologized what happened to the confusion in airport and offer us a return drop off to airport free of charge when we check out. However, when we checked out the manager did not honored his words and we had to pay $10 for the drop off. Extremely dishonest and unprofessional and disgusted by his bait and switch scam. Stay away from this hotel!!!!!

8/10

Excellent

15 Sep 2016

Courtney

Nice hotel close to attractions

The hotel was nice and within walking distance to quite a few attractions and some great places to eat. The hotel staff are all great too. The only negative was the lighting was low and the air conditioner doesn't get very cold but it wasn't too bad.

6/10

Pleasant

25 Aug 2016

jate

New rose

Good hotel. But is old.here is has not bus transfer. Not far from airport. Hotel have car transfer

8/10

Excellent

25 Aug 2016

Jorge G.

Good hotel and location

For a solo traveler room was huge, so, for families or couple would be better suited.

8/10

Excellent

16 Aug 2016

Verified traveler

Good choice

We take the hotel's MPV for sightseeing in Vientiane at a very reasonable rate. The driver though speaks little English, but he performed well in taking us to Buddha Park and other Vientiane attractions. There is no need to book any private tour.
Breakfast starts at 7am, but food was ready to serve by 6.45am to our delight.
As I booked my room through hotel.com, we were given a free transfer to airport. What a pleasant surprise!

Family

6/10

Pleasant

10 Aug 2016

Geoffrey

3 star is 3 star

Hotel picked me up from the airport on time for $10 (average price $8) but the return trip was included in the room rate so that was fine. Check in was prompt and easy. The hotel has a lift even though it is not stated on the website and no photo. Stayed in room 404 which was spacious as was the balcony. Nice rain forest shower with plenty of hot water pressure but the shower area was not recessed and partitioned, resulting in a wet and slippery floor. Good selection of toiletries. Not happy that there was no BBC or CNN English news media on TV. Bed was comfortable enough and the air con was fine. Needs more lighting in the corridors. I lost my electronic key card and was charged $US 20 for a replacement. Breakfast was adequate with a mix of east and west food. They could give more than 1 choice of fruit. The location is as good as anywhere in Vientiane, walking distance to everywhere and lots of restaurants around but the hotel is situated on a quiet road.

10/10

Exceptional

01 Aug 2016

Krisana

Thank you Laos...

Very basic hotel at good location. Staff were friendly and very helpful. On the first day my sister was ill and I have to say a big thank you to the Manager Mr.Williams, who promptly send somebody to the pharmacy to buy the medication for her. It was the service which came so naturally and I was very impressed and thankful. The staff were friendly and ready to assist and accommodate all our request. Location was great and easy to go around. However. The room that we were assigned was facing right into another building which was abit of a disappointment. But overall we had a great stay and will continue to use your hotel in the near future.

Family

8/10

Excellent

20 Jul 2016

Andrew

Enjoyed our stay

Stayed 3 nights. Was given great service by the staff, very helpful. The last night there was a neighbourhood power cut which put the air conditioners throughout the hotel out of action. Though no fault of their own they were very apologetic and very quickly provided us with an electric fan. Would recommend this hotel.

Partner

10/10

Exceptional

10 Jul 2016

MK

Excellent Hotel in the center of Vientiane

Great experience for my wife and I . I chose this over some other higher Rated hotel based on the reviews. And, I am sure glad that I did. It's a nice clean hotel with a very elegant lobby . The staff are all friendly and courteous. Special mention \"must\" go to the Asst.General Manager William . He is always available to help out any/all his clients. He even drove me in his own car to the best pharmacy in town because I needed something. The rooms were huge and clean. The Breakfast and lunch buffet were nicely laid out and attention to customer satisfaction by everybody made the experience that much memorable. All in all , absolutely satisfied . So much so that wife and I are going back in August. Vientiane is a laid back city with very friendly people. Quiet, serenity is the norm here.

8/10

Excellent

10 Jul 2016

David

Nice hotel near Nam Phou fountain

Very clean and spacious room, friendly and helpful staff.

8/10

Excellent

26 Apr 2016

Matthew

Good Option in Vientiane

Family and some extended family stayed in 3 rooms for one night in April 2016. Two of the rooms were upgraded and all of the rooms were spacious, clean, and cool which was a welcome relief with the soaring temperatures. Shower pressure was excellent. Location was great, easy stroll to restaurants, fountains, etc. Appeared to be nice shops around as well. Inclusive breakfast buffet was good. Had western and Asian options. Staff at this hotel were friendly, professional, and attentive. Hotel also offers affordable AC transportation to sights around town and to the Thai border crossing.

Family

10/10

Exceptional

21 Apr 2016

Robert

happy stay

stayed two nights .Close to every thing.arrived 9.30 in the morning,room not reedy so they gave us an upgrade so we did not have to come back at 1400. great service and big choice at breakfast time.if i had to complain about any thing it would be the in room WiFi very week in lobby is good.

Partner

10/10

Exceptional

01 Apr 2016

George

I've been traveling non stop for about 4 years and I have to say that this hotel is a gem! At this price point, it can't be beat! Excellent location, great breakfast, wifi is fast and the staff couldn't be more pleasant or helpful.

10/10

Exceptional

29 Mar 2016

Verified traveler

Fine hotel

Just a tad woen (like everything in Vientiane) but it was clean and a little classy, and everything worked. Nice breakfast spread. Polite, attentive staff. A real bargain, even for Vientiane.

10/10

Exceptional

24 Mar 2016

Helen

Would definitely stay again!

Although only a short stay, everything about this hotel was great. Staff were extremely friendly and helpful and service was excellent. Rooms were clean, beautiful and spacious. Breakfast was buffet style and more than adequate. The location was great for us - walking distance to a number of sights and a short tuk tuk ride to others. I would definitely recommend this hotel!

10/10

Exceptional

24 Mar 2016

Bill

Very nice hotel at a very competitive rate

I had the misfortune of my traveling companion passing away prior to this trip. I informed the front desk, because the rooms were pre paid. The next morning the General Manager introduced himself and offered his condolences. He took extra special care to make sure that everything was taken care of. The General Manager were extraordinarily kind of gracious during my stay, along with being very friendly.

10/10

Exceptional

20 Mar 2016

Peter

Very good hotel!

It was a good stay and the staff was realy friendly!

10/10

Exceptional

04 Mar 2016

Saikat

Amazing boutique hotel. Stay here for an amazing d

This place was amazing, especially because of the staff. Everyone was extremely friendly and helpful. The room was gorgeous. It was like a suite. It is centrally located near all the main sites in the city. I had an incredible experience

8/10

Excellent

01 Mar 2016

Nadav

Nice hotel

Amazing hotel at amazing location.
Stuff was a bit lazy

Partner

8/10

Excellent

26 Feb 2016

Ranjan

Excellent Service

On arrival we received warm welcome by hotel manager, seeing we have a kid, he happily upgraded us to a family room. staff were friendly. The hotel is at excellent location, most of the attractiona are at walking distance. it also has enough parking space. The breakfast was good and the hotel staff happily provided us vegetarian options.

Family

10/10

Exceptional

12 Feb 2016

Diane

Lovely hotel and great staff

Lovely hotel juice on arrival they upgraded us to a king room,
Close to river and monuments. Only small complaint beds were a little firm for us but the area around hotel was great

Partner

8/10

Excellent

09 Feb 2016

Mark

Hidden Gem in Vientiane

The hotel and staff are great! Good location, easy walking distance to a lot of tourist sights in Vientiane. Breakfast Buffet is good too with a good mix of Asian and Western ood.

Family

10/10

Exceptional

25 Jan 2016

Gavin

Really nice hotel, lovely staff

This is a very nice small hotel that has some of the nicest most friendly staff Ive met at a hotel. The rooms are big and the beds really comfortable. I had a great sleep each night. Breakfast is good for Lao standards and the location is perfect for nearby restaurant, minimart, massage and just 5 minutes away from almost everything else. Great value for money.

Family

10/10

Exceptional

10 Jan 2016

Roy

Top Value

A cracking little hotel, the service provided by the staff was comprehensible to that of any 5 star hotel I've stayed at. By far the best value for money of the good few hotels I have stayed at in Vientiane

Partner

6/10

Pleasant

12 Jan 2026

Caroline

On a loué cet hôtel car il y avait un aller pour aéroport d'inclus mais il a fallu argumenter longtemps pour finalement avoir l'aller gratuite
Le personnel à la réception ne semble pas très bien comprendre l anglais
La propreté dans la douche pourrait être mieux
Construction à côté de l immeuble
Rideaux non opaques
Pain et croissant sec le matin (pas frais)
L ascenseur ne fonctionne pas pour redescendre au 1er étage alors il nous encourage vivement à prendre les escaliers pour perdre des calories
Cet hôtel est correct pour une nuit mais ça ressemble plus à un monastère qu à un hôtel
Très austère comme endroit
Pas de services de buanderie

Leisure Partner

10/10

Exceptional

27 Nov 2025

ASAFUMI

フロントに日本語を話せる方がいて、色々親切にして頂きました。

Leisure

8/10

Excellent

29 Jun 2025

Hiroyuki

The breakfast is delicious.
The staff are friendly and helpful.
There are many restaurants nearby.
The price is very reasonable.

Business Self

10/10

Exceptional

07 Mar 2025

NAMSIK

너무 만족합니다 ~^^

Business

10/10

Exceptional

29 Dec 2024

NAMSIK

가성비로 갔고, 위치, 객실크기 는 만족합니다. 그외에 조식이나 청결함 등은 별로 입니다.

Business

10/10

Exceptional

21 Dec 2024

Hiroyuki

近くにいくつもお店があり、夜23時まで開いているバー兼レストランがあります。

施設は古いですが、朝食もスタッフも素晴らしいです。

シャワーの水圧が弱いですが、東南アジアなら、標準レベルの水圧だと思います。

Business Self

8/10

Excellent

27 Oct 2024

CHIKAKO

日本語が話せるスタッフさんがいて、
細かな話しができた。
ナイトマーケットも歩いて行かれるし、
わかりやすい立地

Leisure Self

8/10

Excellent

05 Oct 2024

Hannes

Das Frühstück war chinesisch ausgerichtet, sehr wenig Obst etc. Leider nicht empfehlenswert.

8/10

Excellent

12 Aug 2024

youngbong

그냥 저냥

숙소상태는 좀오래돼었지만 나름 좋았어요.
다만 수압이 좀 약한게 흠

Business

8/10

Excellent

04 May 2024

TAISUKE

ショッピングモール、バスターミナル、繁華街の中間くらいにあり便利な位置にあるかなと思います。
部屋は広くて清潔でした。
Expedia上は片道送迎サービスが着いてたのですが、空港まで送ってもらうサービスがなかったのは残念です。細かいことは気にしないので深く追求しませんでしたが、気にされる方は確認した方が良いと思います。

Business_and_leisure Self

10/10

Exceptional

30 Jan 2024

Josef

Bra hotell för pengar, mycket servicevnligt personal och ligger nära till det mästa. Rekommenderar detta hotell starkt.

Partner

6/10

Pleasant

07 Dec 2022

HACKED

Chambre fonctionnelle, personnel sympathique, bon emplacement de l’hôtel.

Leisure Self

2/10

Poor

08 Sep 2022

DECK KY

우선 로비에 들어서는 순간 에어콘이 않틀어졌고 냄새가 났으며 금고도 고장 와이파이도 작동불가 룸에서도 냄새가나서 5박6일 일정에 다음날 다른호텔로 옮김 또한 예약하고 지불한 금액도 환불 거절 내생에 이런 호텔은 처음 한마디로 끔직하다

Leisure Self

10/10

Exceptional

26 Feb 2020

Verified traveler

素晴らしい

環境と従業員の方がとても素晴らしい
朝食がとても美味しかった

Self

8/10

Excellent

12 Jan 2020

Verified traveler

部屋が広々として窓を開ければ日当たりもよくくつろげます。１階の食堂もそうだが、全体的に広すぎて、少し寂しい感じ。コスパはよいと思います。

Leisure Partner

4/10

Poor

19 Dec 2019

MISA

空港送迎を、予約時に予約されてないと言う事態が起こった。結果予約もされていて、送迎も予約できたけど、海外で当日そのような対応だと不安になります。
また、部屋のシャワーがぬるくて寒かったです。もう少し熱いお湯が出て欲しかった

Friends_and_family Friends

10/10

Exceptional

04 Nov 2019

Verified traveler

便利なロケーション　フレンドリー丁寧なサービス　

市内周辺の観光地はすべて徒歩で行けます。周りにお店、カフェ、レストラン、コンビニもたくさんあるので、何も困らずとても快適に過ごせました。受付に日本語を話す男性が勤務していて、常にいろいろ訪ねてくれたり、教えてくれたり、とても気持ちの良い対応を受けました。感謝しています。部屋は、広さは、十分、古さがあるせいかバスルームは、少し古びた汚さがありましたが、普通に滞在するには、問題ない程度です。往復空港送迎付きとのことでしたので、こちらを予約しましたが、ホテルからは片道のみといわれ、記載に誤りがあるため、片道の送迎代は、ホテルドットコムで負担していただく対応をしていただきました。女性一人旅でしたが、危険な思いもなくとても快適に過ごせました。

Self

10/10

Exceptional

11 Sep 2019

Verified traveler

침실 깨끗하고 프론트 직원이 매우 친절합니다. 위치도 시내중심가여서 계획짜기 좋고, 무엇보다 공항 픽업과 샌딩서비스가 있어 좋았습니다. 기사님도 매우 친절합니다

Leisure Self

8/10

Excellent

09 Sep 2019

YOJI

楽しく滞在できました。

ホテルのスタッフが親切。　WIFIもばっちりです。　ロケーションもナイトマーケットまで歩いて5分くらいで同じく歩いて5分以内の位置にマッサージやレストランなどもあり便利。　　帰りは空港へ無料で送迎してもらえました。

6/10

Pleasant

25 Aug 2019

Verified traveler

日本語を話せるスタッフがいたので助かりました

Leisure Friends

8/10

Excellent

27 Jun 2019

Stig

Worth staying.

Stayed one night in Vientiane and wanted to try out this hotel. Bathroom looks a bit older than the rest of the room, but its ok and works.
Aircondition was very good.
The room was big.
The beds looked good at first, but felt too hard after laying down for a bit.
The room was clean. Towels, toothbrushes and shampoo was complementary in the bathroom.
Breakfast had several dishes to choose from, bread and jam together with cereal as well. We did eat somewhere else for dinner so we can not comment on the rest of the food. The Staff was very friendly, and spoke some english (not great but understandable). All in all a good hotel.

Family

10/10

Exceptional

23 Jun 2019

Verified traveler

6月中旬に三泊しました。ホテルはナンプ広場の前にあり、観光に大変便利な立地です。近くにレストランも幾つかあります。
遠方への観光時に車チャーターを利用しました。費用はかかりますが、タクシー文化がない国なので便利です。同様の理由で空港への送迎サービスを利用しました(片道だけ有料)。
部屋は広く清潔で、食事もクアイティアオが美味しかったです。

Leisure Friends

10/10

Exceptional

15 Apr 2019

Chiyo

日本語が話せるスタッフがいて、とても親切で安心して過ごすことが出来ました。テレビは、NHKBSを見ることが出来たのが満足でした。部屋は、広く、清潔でした。

Self

8/10

Excellent

05 Mar 2019

Verified traveler

Bon rapport qualite prix Hotel calme et bien situe
Personnel ayx petits soins
Je recommande

Leisure Family

4/10

Poor

01 Mar 2019

Verified traveler

客室がとても汚い。コーヒーコップ、お湯沸し、シャワー

Friends_and_family

10/10

Exceptional

26 Feb 2019

Preeyaporn

พนักงานบริการดี เป็นกันเอง ใกล้น้ำพุ เดินทางสะดวก ร้านอาหารมากมาย ทำเลดีมาก พนักงานให้ความช่วยเหลือดีมาก

Partner

8/10

Excellent

22 Feb 2019

Verified traveler

Chambre confortable,calme,propre,staff très agréable,hôtel très bien placé géographiquement.

10/10

Exceptional

10 Jan 2019

Verified traveler

시내 중심가로서 주변 관광지 여행하기에 아주 편했으며 모든 시설이 넓고 편안 하며 청결상태 아주 양호하고 직원들도 친절했음 영어의 소통이 원활해 좋았슴

8/10

Excellent

05 Jan 2019

Taichi

立地が良さそうということで予約。妻と２人の旅行でした。
お願いしていた空港へのお迎えがなく、体調も悪かった中で対応したのはキツかったですが、それも東南アジアクオリティーですかね。
朝食ビュッフェも種類、質ともにイマイチでした。
ですが、客室は最高でした。広いし、バルコニーもあるし、きれいだし。シャワーも温度、パワーともに満足でした。
また、従業員の方々の温かい対応も安心でした。
ゲストハウスが多いビエンチャン でホテルに泊まりましたが、価格よりも満足度が高いと感じました。

10/10

Exceptional

20 Jul 2018

猫好きばばあ

自転車のレンタルは無料でした。
また、空港へも無料で送って頂けました。

フロントには日本語を勉強中のKhamtanさんもいらっしゃったので、心強かったです。

車庫のようなところに数匹の猫ちゃんが飼われてて、猫好きの私にとっては観光するより猫と一緒にいたいくらいでした。

シャワーの出は問題なかったのですが、排水だけがイマイチ良くなかったです。

次にビエンチャンに行っても、また　ここに泊まります。猫目当てです。

6/10

Pleasant

26 May 2018

EUNKYUNG

서비스 엉망. 시설은 그런대로 좋음.

추가 안내사항에 기록된 메시지 확인을 안 해서 공항픽업도 한시간 넘게 기다리게하고 전화를 해도 돌리면서 끊고. 기사가 출발했다고헸는데 오지도 않고 체크인하기가 왜그렇게 힘든건지.