Vientiane Plaza

Laos , Vientiane
VIENTIANE, Sailom Road, Hatsady Neua Village
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50 reviews shown

8/10

Excellent

15 Mar 2026

Saeng

I always stay at this hotel for the last five years. I noticed there’s some change this time. I hardly see any staff in the lobby after check in. Their service is somewhat degrading. Breakfast buffet is about the same. I decided to stay only two nights and moved to a five star hotel by the Mekong River and cost $30 less than this hotel

6/10

Pleasant

07 Mar 2026

Kuldip

No shops close by. Airport confiscated my toothpaste , couldnt get another. Bathroom barely functional.building work going on next door earky am . Couldnt rest.

Self

10/10

Exceptional

29 Nov 2024

William

The cost of the hotel was low but the hotel was actually quite nice. Although, it does need a renovation. Yet, the airport shuttle is near the hotel and the cost is only $2. There were many food options in the area. I needed to visit a clinic while I was there which was located only several block away. There is a coin laundry only a block away.

Leisure Self

2/10

Poor

17 Nov 2024

Sunny

Place was so bad. I got the suite and it was not good at all. DAY 1. They gave my room i booked away to someone else. When I got the hotel to check in, they couldn't find my name so I had to show them my booking on here. Booked the suite with 2 beds, my nephew and I. After avoit 30 mins they gave me my room key and I asked for 2 since there is TWO of us and the lady said no. So we got one key. Finally get to the room and there was only 1 bed. Had to go back down and talk to her and she said to stay in that one and they will give my nephew another room for the night. As I walked around the room to check it out, there was dead bugs and dirt behind the table stands then i saw 2 lizards running around. I had to catch them and put them outside. Had to wait until after 2pm to get the room I booked and well. It did not look like the room in the picture. Decided to not go complain and deal with it. So the pictures DO NOT MATCH THE ROOMS. Just a fyi. We needed the room one more day and did not want to go get another place, so I went to extend it and they said the price for it was doubled. Said f it and paid for it since I did not want to go look for another hotel for one night. On the extended day we got back to the room and my nephew went to use the bathroom only to find out we had no running water. So we had a toilet with poop floating around. Finally went and checked out, we had them do laundry ONCE and the guy at the desk told me it was $55 CASH. More but cant fit what I wanttosay

Leisure Family

10/10

Exceptional

14 May 2024

Choua

Good hotel.

2/10

Poor

30 Apr 2024

MOE

No room service .. bad experience

4/10

Poor

25 Feb 2024

Trish

I would not stay there. It’s like a 1 star hotel. The bed is so hard and feels like the springs are gonna pop out. Found a roach in the bathroom and killed it.

Leisure Partner

10/10

Exceptional

25 Jul 2023

Suparatana

Large room. Good services. Early check-in.

Leisure Self

4/10

Poor

24 Apr 2023

Kyle

The hotel overall looks rundown and dated. My guest room was the same, and my bathroom was really bad too with the bathtub molding peeling up. And my bed was a spring mattress, I didn’t even think those were made any longer! Unbelievable!! I will say that the included breakfast was pretty great. But I’d never want to stay here again.

Leisure Self

4/10

Poor

24 Apr 2023

Mark

When arrived the room I was given was not what I booked on line. I booked based on photos on site and got something not so good

Leisure Family

6/10

Pleasant

31 Jan 2023

kevin

Not the 4star hotel

Room is very dirty,small space,bed is really old,mattress is bad.
Bathroom space is small,bathtub, faucets,curtain, everything was old and dirty.
But staffs are very kindness,smiles, and friendly.

Self

10/10

Exceptional

10 Jul 2022

SATSADY

Just need more light

Business Friends

6/10

Pleasant

11 Dec 2019

Seng

LIKE: centrally located and reasonably priced.
DISLIKE: lobby and hallways need to be better lit. Very dark and unwelcoming. A/C unit locked and cannot turn on A/C or heater. Staff were unable to assist. I DIDN'T GET the room I selected online. I asked for single bed in the rooms but was given one with 2 beds and one with 3 beds (seriously over stuffed). Fee for soft drinks in the room.

Friends_and_family Friends

4/10

Poor

28 Sep 2019

Sven

Not sure about 4 star rating 🤔

Was a bit disappointed, I moved to the Vientiane Plaza to treat myself after staying in a 3 star hotel, 100 meters away, should never have wasted the money, comfort level was the same, breakfast a little better but all in all, not worth it....
This is a old hotel, needs maintenance, not sure it deserves the 4 star rating it’s given, it’s the same as the 3 star, just everything is more expensive...

8/10

Excellent

18 Jan 2019

kei

good location

8/10

Excellent

21 Aug 2018

Verified traveler

Wonderful place to stay

Excellent Breakfast

6/10

Pleasant

13 Feb 2018

Verified traveler

Average hotel but good value for the money

Average hotel but good value for the money. They need more English speaking staff. Staff tries their best with limited resources. Good breakfast with omelets cooked when ordered.

10/10

Exceptional

13 Jan 2018

Santat

Fantastic & Recommended !

We have a short trip to Lao with family, also we added 1 more room on this trip, staff & the front desk person very helpful & professional on their job, breakfast is super all kind of foods & yummy ... very recommended on this hotel..

Family

6/10

Pleasant

27 Feb 2017

chong

Good location

We could access easily to most areas such as the day and night market, restaurants and places of interest as the location is ideal. As the trip was also very much about playing golf, the hotel staff were able to arrange 2 fantastic golf courses which were reasonable in price and not too far from the hotel as well. Both myself and my wife also enjoyed the breakfast. Though the food remained the same for the 5 days we stayed, we nonetheless looked forward to meeting the friendly staff and the well-presented food, though it would be even better if more could be added such as having soup and pancakes for breakfast.

10/10

Exceptional

15 Jan 2026

PATRICK

Parfait

Leisure

10/10

Exceptional

15 Nov 2025

Nilton

Quarto bom, localizaçao boa, café da manha otimo

Partner

10/10

Exceptional

26 Dec 2024

inkyung

별 불편함없이 지내서 다시 방문하고저합니다

부페식당의 가성비 좋구요. 직원서비스 만족합니다

10/10

Exceptional

25 Dec 2024

INKYUNG

가성비 좋아요

전반적으로 만족합니다. . . .부폐식당은 가성비 좋습니다

Friends_and_family Friends

6/10

Pleasant

15 Nov 2024

Stefan

Ist das was man erwarten sollte wenn man hierher verreist.
Es sollten aber vielleicht doch mal aktuelle Fotos zur Unterkunft eingesetzt werden.
Hotel selbst wird wenig gepflegt. Die Zentrale lange ist aber sehr gut.

Leisure Self

10/10

Exceptional

30 Sep 2024

Toru

8/10

Excellent

08 May 2024

kenji

スイートルームを格安の価格で案内され、部屋はとても快適でした。スタッフの対応もよかったです。

Leisure Self

6/10

Pleasant

04 Jan 2024

Satoshi

フロントの方の感じは良かったですが、節電のためか照明をだいぶ減らしていました。また、設備が老朽化したり、壊れかかっている部分があり、テレビとか洗面台とか、工夫して使用しました。ホテルのスタッフに対応して貰えば良いのかもしれませんが、スタッフも少なそうで難しそうに感じました。

Leisure Self

8/10

Excellent

06 Jun 2023

JINHWAN

쏘쏘합니다

그냥 그냥 숙박 할 수 있을 정도임

Friends_and_family Friends

4/10

Poor

11 Feb 2023

Shizuo

夜中にトイレに行ったらドアに鍵がかかって(あとでよくみたらドアノブか壁に当たって何かの拍子で施錠)同日違う部屋に宿泊した友人も同じ事になった、2.3困ったことがあった。

Leisure Friends

6/10

Pleasant

10 Feb 2023

KENICHIRO

値段相応でした、
TVが映らなかった、
ビュッフェは良かったです。
　
スタッフの対応は良かったです。

Leisure Self

10/10

Exceptional

05 Feb 2023

Verified traveler

추천합니다. 가성비 좋은 숙박 시설이에요.

비행기 시간으로 인해 체크인 시간을 넘어 도착했음에도 직원이 친절히 맞아 주었음. 번화가에서 약 1km 정도 떨어진 곳에 위치해 있어 시끄럽지 않고 지저분하지 않아 참 좋았음. 아침도 과하지 않게 먹을 수 있고 직원들의 친절함과 상냥한 웃음이 참 좋은 곳입니다.

Friends_and_family Family

10/10

Exceptional

01 Feb 2023

Verified traveler

部屋は綺麗で、ゆっくりできました。
接客は丁寧で高級感を感じました。
ロビーも広く、くつろぎ安かったです。
残念な点は、トイレや風呂が少し古めな印象でした。
また、枕カバーの汚れが目立ちました。
それ以外は特に不満はありませんでした。
また、ヴィエンチャンに行く場合は宿泊すると思います。

Business Self

8/10

Excellent

04 Dec 2022

Noriyuki

一階のバーが夜賑わっているが、部屋の中は静かです。今回の朝食はビュッフェでしたが、前の週に宿泊した際はメニューから選ぶ方式でした。照明がやや暗めの設定なので、より古く感じますが、それも環境に優しいといえば、そうとも思えます。

8/10

Excellent

22 Nov 2022

????

ホールや廊下など、消灯して薄暗い雰囲気はありますが、ホールで打合せしたい時など、お願いすれば快く照明をつけてくれます。値段は手頃で、四つ星ならではの設備とサービスです。少し古い感じはありますが、部屋内の電気製品は最近の型に入れ替えてあります。フロントも応対良く、朝ご飯はいくつかあるメニューを複数選んでもいいよ、と、おおらかでした。あまり日本人は使ってない様子で、韓国、欧米系、ベトナム系の旗がホテルに掲げられ、利用が多い気がしました。宿泊時は、あまりお客さんで賑わう感じではありませんでした。

Business

8/10

Excellent

09 Aug 2022

SHINSUKE

ビジネスのために宿泊しました。キレイに部屋も掃除してもらっていたので、快適に過ごせました。
バスタブと書いていたので、バスタブにお湯を貯めれるかと思っていましたが、できませんでした。日本人として、お風呂に入ることを期待していたので、少し残念でした。

Business

8/10

Excellent

24 Feb 2019

EXIM Bank

낫뱃 그러나...

같은가격이면 미리 다른데도 찾아봤을 꺼 같아요..! 낫뱃입니다만 담배냄새가 좀 납니다

4/10

Poor

01 Feb 2019

교통편리하나 홍보내용에 비해 아쉬움이 남음 전반적인 시설도 기대보다는 아쉬움이 있음 하지만 비용대비 머물기는 좋음

6/10

Pleasant

20 Jan 2019

外觀跟照片上有差異，目前隔壁出租給辦公室。人來往複雜，電梯共用，顯複雜。床感覺不像四星級的水準。躺下去就有聲音出現，就一天2500泰銖的水準來說有點偏高

8/10

Excellent

05 Nov 2018

Verified traveler

市内観光に

ヴィエンチャン市内を歩き回るのに便利なホテルです。

Family

8/10

Excellent

21 Jul 2018

ビェンチャン大好き

町の中心地にあり、どこに行くのも便利なホテル。隣にあるマッサージ店が色っぽい。

8/10

Excellent

21 Jun 2018

Chih-Ping

位置不錯很靠近著名景點\"凱旋門\" ，附近也有許多餐廳

旅館位置也還不錯,對面路口進去後有新加坡的肉骨茶餐廳，附近也有著名的凱旋門景點,走路10分鐘就會到，旅館服務人員很親切,缺點是英文能力不太好,餐廳在2樓很寬敞,用餐環境很不錯.

6/10

Pleasant

02 Jun 2018

Verified traveler

周辺環境がいまいち。

ホテルの部屋自体は普通レベルだと思います。食事も普通レベルです。ランドリーサービスは迅速でした。
周辺には飲食店やマッサージ店もほとんどなく，やや不便に感じました。

6/10

Pleasant

03 May 2018

HIRAKU

良くも悪くも普通のビジネスホテル

観光で2泊利用したが、全体的に暗くポカンとした感じがした
朝食付きだったが、もう少しフルーツと飲み物のバリエーションが欲しかったかなと思います。
初日の夜のエアコンが壊れて、30分くらいで部屋を変えてくれたのは、思ったよりは速い対応だったかなあと思いました
立地はパトゥーサイまでなら歩ける距離だし、レストランが集まる付近にも歩いて行けるので問題なかったです

2/10

Poor

14 Jan 2018

Sammy

接客態度の悪いマネジャーがいるホテル

危うくだまされるところでした。キャンセルしたbookingファイルにサインさせて、キャンセルした言い、請求を促しました。エクスペディアに聞いてくれ、と言っても連絡せず、最終宿泊日は、ルームクリーニングもしてくれなかった。この件は、だれにクレームすればよいですか？

2/10

Poor

10 Jan 2018

Sammy

マネジャークラスの対応が大変良くない

このホテルの女性マネジャーにはびっくりしました。明らかに、ダブルブッキングがわかっているのに、わからないようにして、サインをさせて、ダブルで宿泊費を取ろうしてました。それもExpediaさんではなく、個人から取ろうするやり方は、詐欺と同じです。このホテルは止めた方がいいです。

4/10

Poor

20 Nov 2017

ＹＵ

3泊と少ない日数でしたが

私にとっては、とても寂しい結果になったホテルでした。
１．部屋の清掃・シーツやタオルの交換が行われなかった。
２．フリードリンクのミネラルウォーターの補充なし。
３．ホテル近郊のお店（コンビニ・飲食店・など）が無く、環境が悪い
４．敷地内（隣接かな？）のマッサージ店が、エロマッサージでした
とても、人には紹介できる環境では無かった。

10/10

Exceptional

03 Nov 2017

choi taekyu

excellent

10/10

Exceptional

02 Oct 2017

Mikyung

편안하고 깨끗한 숙소

방문지와 가까운 거리에 있었던 편안한 호텔입니다.
조식도 좋았어요.
인터넷은 자주 끊김이 있어서 조금 불편했습니다.
다음번 출장에도 우선 고려할 예정입니다.

10/10