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Le Charme Vientiane Hotel

Vientiane · Laos

2-12 Francois Nginn Street, Mixai VillageView location

8.6/10Excellent403 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location8.6/108.6
Neighborhood8.8/108.8
Value7.4/107.4
Amenities8.6/108.6
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Charme Vientiane Hotel

Nestled in the heart of Vientiane, the charming capital of Laos, Le Charme Vientiane Hotel is a boutique hotel that provides a full range of facilities for both business and leisure travelers.

Guestrooms are all modern and comfortable, with wooden floors, working desks, flat-screen TVs and complimentary Wi-Fi, while the hotel's restaurant, Cafe Indochine, serves a tempting menu of Asian and Western dishes throughout the day.

Guests can unwind in the outdoor pool or work out in the fitness center, and corporate guests can make use of the hotel's modern meeting rooms and business center.

For guests who wish to explore this enchanting city, Vientiane's Mekong riverfront area is just a short stroll away and features a selection of restaurants and bars. Whether you are visiting for business or pleasure, Le Charme Vientiane Hotel offers a perfect combination of comfort and convenience for all travelers.

Read more about this hotelShow less

A stay at Le Charme Vientiane Hotel places you in the heart of Vientiane, steps from Wat Ong Teu and 5 minutes by foot from Wat Chan. This hotel is 12.1 mi (19.5 km) from Thai-Laos Friendship Bridge and 0.5 mi (0.9 km) from Lao National History Museum.

Make yourself at home in one of the 44 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Limited parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
    • Rollaway bed fee: USD 20.0 per night
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Lao

    Thai

    English

Nearby attractions

Wat Ong Teu 0.2 km / 0.1 mi
Wat Chan 0.4 km / 0.2 mi
Lao National Culture Hall 0.4 km / 0.2 mi
Lao National Museum 0.5 km / 0.3 mi
Nam Phou Fountain 0.6 km / 0.4 mi
Oot Ni Gallery 0.6 km / 0.4 mi
Vientiane Night Market 0.7 km / 0.4 mi
Mekong Riverside Park 0.7 km / 0.4 mi
Ban Anou Night Market 0.7 km / 0.5 mi
Lao National History Museum 0.8 km / 0.5 mi
Laos National Stadium 0.8 km / 0.5 mi
Wat Si Saket 0.9 km / 0.5 mi
King Anouvong Statue 1 km / 0.6 mi
That Dam 1 km / 0.6 mi
Haw Phra Kaew 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • Number of floors (main building): 4
  • Suites: 1
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
Show 42 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Poolside snack barExtra charge
  • Conference room: 1
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONYTWN.BL-DX

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    TWIN DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Le Charme Vientiane Hotel

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Le Charme Vientiane Hotel

8.6
Excellent
403 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.6 /10
Neighborhood
8.8 /10
Value
7.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
27 Jun 2026
Michele
My 9-year-old son and I stayed here. As soon as we arrived, with Le Charme's smart and modern frontage, my son was very pleased. The room was large, the beds comfy, the wifi consistent. My son loved the breakfast, and he enjoyed the on-site pool (although he would've preferred it had a diving board!). The pool is simple and the gardens around it well-maintained. Maybe in high season the pool area would feel packed but we always had it to ourselves. I loved the location of Le Charme too. Quite close to the Mekong and the night markets but set back a little from it. Le Charme is on a street with a lot of good food options and, as other reviews have said, the onsite Cafe Indochine is great. I think this hotel is a pretty good offering for its price point and I'd come back, and my son certainly would.
Family_with_children
10/10
Exceptional
26 May 2026
Chris
We enjoyed our stay at Le Charme, great location close to the night market and many great restaurants including the one in the hotel, good swimming pool, very helpful and friendly staff. Would recommend!
Family_with_children
10/10
Exceptional
21 Apr 2026
Khaisy
Very clean great pool friendly staff grreat location great food would book again
Self
10/10
Exceptional
31 Mar 2026
Robert
I didnt try the breakfast as it was buffet and im not a big breakfast eater. There are several good olaces nearby. Actually it a great location for everything.
Partner
10/10
Exceptional
11 Mar 2026
Stephen
The front desk staff were friendly and efficient. They booked my train tickets for me and arranged a taxi to the train station.
The location was great, within walking distance of both night markets and close to coffee shops and eateries.
Self
8/10
Excellent
20 Jan 2026
Paul
Friendly and above-all helpful staff really make this place. But the icing on the cake is the restaurant - that chef really knows what she's doing with oriental flavours. And booking through Expedia gets you a 25% discount on food - very much recommended.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Paul
Really lovely place, made extra special by the kind and helpful staff. They even had the best live music I heard in the whole of Vientiane
Leisure Partner
10/10
Exceptional
21 Nov 2025
Kim
Transportation to and from the airport is convenient and easy - the staff are absolutely wonderful! I don’t think I have ever experienced a more polite, caring and service oriented team in a hotel. LeCharm meets all the criteria I look for in a hotel - clean, safe and in a convenient area.
Leisure Self
10/10
Exceptional
08 Nov 2025
Frans
Great hotel and location
8/10
Excellent
07 Nov 2025
J
Good location, close to the centre but in a reasonably quiet street. Rooms are a decent size, but a little dated and the mattress was very firm. Bathroom clean and well maintained. Pool area is lovely with shower, loungers and towels all provided. Staff were very nice, and let me use the pool after I checked out.
Self
8/10
Excellent
02 Nov 2025
Mark
Dated rooms, ac units sound like jet engines
Great breakfast, and the staff are super friendly and helpful
10/10
Exceptional
21 Oct 2025
Anna
Good beds, nice quiet room with spacious bathroom. We had a good stay here.
10/10
Exceptional
15 Sep 2025
Adrian
All reception staff friendly and attentive.
Leisure Self
10/10
Exceptional
18 Jul 2025
James
Liked it a lot.
Leisure Self
10/10
Exceptional
13 Jun 2025
Mark
Was great. Fantastic staff. Very friendlyband helpful.
10/10
Exceptional
09 May 2025
Donald

Le Charme Laos

Excellent location helpful staff
Self
10/10
Exceptional
07 May 2025
Frans
Greet property and value. Good service nice roof top bar. Pool
Leisure Self
10/10
Exceptional
21 Apr 2025
Myra
T
Partner
10/10
Exceptional
16 Apr 2025
Keith
Best place to stay in the center. Giant croissants at breakfast.
Leisure Self
10/10
Exceptional
06 Mar 2025
Fiona
This charming hotel has a lovely breakfast and happy hour because of the staff and comfortable furniture. I used the pool, my balcony and had a cold quiet sleep to recover jet lag.
10/10
Exceptional
25 Feb 2025
David Hugh
OK
8/10
Excellent
12 Feb 2025
Christopher
Friendly staff, large rooms, and a great location. Pool was a good size but could use more sun chairs. The mattress in the room however was quite uncomfortable. If they could update those we would stay again.
Leisure Partner
10/10
Exceptional
11 Feb 2025
Lynette
Room was large, beds very comfortable, lots of hot water. Breakfast excellent. Had dinner at Indochine one night which was also very good.
Leisure Friends
10/10
Exceptional
10 Feb 2025
Scarlett
Really helpful staff, lovely restaurant with good food and drink options. We didn't have breakfast so can't comment on that but very walkable location with many breakfast cafes dining options and bars nearby.
Leisure Partner
10/10
Exceptional
21 Dec 2024
Shane
Good service and clean rooms.
Leisure Partner
8/10
Excellent
16 Dec 2024
andrea
Wonderful helpful staff.
Very noisy outside my room. There is a restaurant outside and I heard people laughing and carrying on till late. Staff was helpful and moved me to another floor where it was nice and quiet. Avoid the 2nd floor.
Leisure Self
10/10
Exceptional
29 Nov 2024
Terrence
I especially like that the rooms are large with large desks for working and comfortable upholstered chairs for relaxing.
Business
4/10
Poor
15 Oct 2024
Praseuth
The room is too small for a 3-4 stars hotel.
Leisure Family
10/10
Exceptional
24 Sep 2024
Dinesh
Very good location. Lots of food options and cafes within walkable distance. The river front is a 5-7 min walk.
Self
10/10
Exceptional
07 Aug 2024
ALLAN
All good except a couple small things in the bathroom were broken or needed adjusting. Otherwise very good as aways. Thank you again
Leisure Self
8/10
Excellent
23 Jun 2024
David
Its a good hotel as always.. Well run and clean. But things have gotten a lot more expensive in Vientiane these days. The price for a Superior room seems about double from a year ago. I learned it is not worthwhile to get a standard room. Small and no balcony. Always get the superior room with balcony if the price works for you. The pool is quite large and pleasant and the fitness room is decent. Love the location.
Leisure Partner
8/10
Excellent
20 Jun 2024
Verified traveler
The room was pleasant enough. Decent and clean and comfortable. I had a room facing the street but it wasn’t bad at all. Location is great—walkable to most places or easy access via tuktuk or taxi
Self
10/10
Exceptional
18 Mar 2024
Toby
The staff was very accommodating and friendly. The room was spacious and has its own WiFi router. Many restaurants, cafes night market, night food market all nearby or short 6-10 min walk.
Partner
10/10
Exceptional
15 Feb 2024
David
Le Charme is exceptionally well run. Plumbing and electrical, bedding and furniture, service and food were all international quality. On Expedia the hotels in this part of the world tend to all look good so it is difficult to see the details. Fantastic location. Good price too. Highly recommend.
Leisure Partner
10/10
Exceptional
23 Jan 2024
ALLAN
Great people!! Very enjoyable stay
10/10
Exceptional
17 Jan 2024
P
Amazing staff, large comfortable rooms, everything you need, food great, good location. Will definataly stop here again.
Self
10/10
Exceptional
22 Jul 2023
Michel
Sapciois room
Leisure Self
10/10
Exceptional
19 Jul 2023
Michel
Some minor repairs has to be done
8/10
Excellent
23 May 2023
Darren jason
Good location in city, everything you needed in hotel.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2023
David
Good location for exploring Vientiane, quiet, clean hotel...helpful staff.
Leisure Partner
10/10
Exceptional
04 Feb 2023
Mylia
I will stay here again the next time I visit! This is the perfect location and the staff were the nicest.
Leisure Family
10/10
Exceptional
15 Jan 2023
Mylia
I plan to come back and stay here again! It’s clean, close to everything you’d want to see or do, and the customer service is top notch! This place is a hidden gem.
Leisure Family
8/10
Excellent
29 Dec 2022
Brenda

Hotel a bit tired, location is great

This wasn't a bad stay, but it wasn't the best. Room was far more tired than expected, especially for the price. Previously the best western, it has probably had its hey day. Staff were lovely, and the location was great. Pool area was nice but basic lounge chairs.

They provided two bottles of water per day for free but I would prefer they save the plastic and have a big water cooler to refill your own bottle. This goes for everywhere we stayed in Laos.

The bar that is part of the hotel has a nice little terrace to have a night cap. Prices were reasonable and good service.

I would choose to stay elsewhere on my next Vientiane visit as don't feel the amount paid matched the room quality. Had to ask the housekeeper to change the sheets as they had marks on them when we arrived
Partner
10/10
Exceptional
20 Nov 2022
Mary
I liked the friendly staff and that they let me use the pool before my checkin time.
10/10
Exceptional
01 Sep 2022
Melissa

Good central location

The staff are very helpful, and the rooms were spacious and clean but a bit worn. We had booked a double room aand were given two singles, which we have noticed is the trend in Laos, we were only staying one night so didnt mind, as we had checked in early.
The pool is fantastic, along with the bar area. We had an early morning train and left before breakfast was served, so unable to comment on that. Plenty of restaurants around the hotel and a night market. The location is very central.
Partner
8/10
Excellent
11 Jun 2022
Bolar Abdul

A decent accommodation and budget friendly

Had a comfortable stay.
Business
10/10
Exceptional
28 Mar 2020
Verified traveler
Just a great place in the heart of the city. Convenient to everything
Leisure Friends
8/10
Excellent
24 Mar 2020
Jay

Will go again!

Fine hotel with a wonderful staff and. Good location
Partner
8/10
Excellent
19 Mar 2020
Verified traveler
Excellent Fuji Japanese restaurant next door.
Air-conditioned lobby.
Leisure Partner
8/10
Excellent
19 Mar 2020
Jay

We will go again!

Good location great staff!
Partner
8/10
Excellent
19 Mar 2020
Rosemary

Nice Hotel, Staff, Breakfast and WIFI!

Excellent and helpful staff, lovely breakfast buffet, very nice stay! Only problem was an excessive of mosquitoes in our room.
Friends_and_family Family
10/10
Exceptional
16 Mar 2020
Anthony

Great standard and clean

Excellent staff and great view of the city.
Friends_and_family Family
8/10
Excellent
09 Mar 2020
Al
Good location, nice facilities if not dated, clean. Solid 3-4 stars in the area. Great price. Decent breakfast, super service, very friendly staff
Leisure
10/10
Exceptional
24 Feb 2020
Dawn

Fabulous stay!

We loved this hotel! The staff were amazing, very friendly and always helpful. Our room was huge! The pool was lovely and relaxing. Our friend recommended this hotel to us and we recommend it to you.
Partner
6/10
Pleasant
06 Feb 2020
J
The pool was very cold so we couldn’t swim. The room was not well cleaned. The white bedding had marks on it and there was half eaten chocolate in the fridge.
Leisure Family
10/10
Exceptional
01 Feb 2020
Paul

Lovely place to stay

Lovely hotel with lovely staff, ideally placed for our short 4 day visit to Vientiane. The only snall gripe was the hot water in the shower worked for my wife but went missing for my turn...lol.
Partner
6/10
Pleasant
22 Jan 2020
Verified traveler
The location is good and room spacious. However, the decoration and facility are outdated. The tea bags and the toiletries were not replenished.
Business Friends
8/10
Excellent
07 Jan 2020
Alan

Convenient location

A comfortable hotel in the centre of Vientiane. Very close to the night market area. The hotel is comfortable and clean.
The air-conditioning didn't work properly so we were upgraded to a superior room, which resolved the issue.
The service was good, breakfast was ok.
This is my second time in this hotel, and I will stay there again when in Vientiane.
Friends_and_family Friends
6/10
Pleasant
27 Dec 2019
Valentin
In general the service and attention was quite good.

The problem that I had was the amount of mosquitoes in the room I was given. I spent almost two hours killing mosquitoes before going to sleep
Business
10/10
Exceptional
17 Dec 2019
Verified traveler
I am really appreciative of all the staff employed here, they truly care about providing a comforting experience.
Leisure Family
4/10
Poor
07 Dec 2019
Verified traveler
Average hotel with average service, poor breakfast definitely not. worth for. I rather have a quick walk to Naked Espresso for a higher quality of breakfast with one of the best coffee in Vientiene.
Business_and_leisure Partner
10/10
Exceptional
06 Dec 2019
Kevin

Great hotel choice!

Amazing service and room, definitely recommend this location
Self
8/10
Excellent
01 Dec 2019
Verified traveler
Big and clean room, comfortable bed and convenient location. Staff are very helpful and attentive. There were 3 mosquitoes in our bedroom and we suffered from mosquito bites. I hope the hotel can consider measure to screen the mosquito out.
Partner
10/10
Exceptional
15 Nov 2019
Verified traveler
The management and staff were all kind, helpful, polite and professional.great location for exploring the city even by foot.
Leisure Self
10/10
Exceptional
13 Nov 2019
Verified traveler
I can thoroughly recommend this hotel if you're heading to Laos. The location is fantastic, it's less than a minute's walk to the night market, you can just step out the front door to some fantastic bars, restaurants, cafes and a nice relaxing massage. The staff were always friendly and helpful, the rooms were a good size and clean, the bed was comfortable, the breakfast was plentiful, the pool was just right to cool down on a hot afternoon.

From start to finish, I couldn't fault this hotel.... excellent value for money!
Leisure Self
10/10
Exceptional
07 Nov 2019
Chris

Simple the best 10/10

So good we stayed an extra 3 days, staff are brilliant
Partner
8/10
Excellent
05 Nov 2019
Ralph

great hotel except for smoking policy!!!!!

On website they say 41 smoke free rooms. I wrote in my special request that my room must be smoke free. I also noticed some of the room descriptions said smoke. I asked if that was a typo? I got no response. When I arrived I was given a room on the 4th floor. After a few minutes I could smell the stench of cigarette second hand smoke. Went to front desk and complained told me person should not have been smoking in room. Apparently some rooms allow smoking. They got me another room on the second floor which is smoke free. I told them I travel to Thailand and China and hotels are smoke free!!! 3 other hotels I stayed at in Vientiane are also 100% smoke free. If they don’t go smoke free then they need to update their website. Breakfast was very good. Housekeeping also did a minor sewing repair job for me. Staff was very helpful.
Self
10/10
Exceptional
28 Oct 2019
Verified traveler

Central safe stopping point in Laos

Clean, safe, modern accommodations centrally located. Staff was very helpful. Swimming pool was disappointing, however, and not illuminated at night (underwater lights were missing and/or not working).
Self
10/10
Exceptional
26 Oct 2019
Verified traveler
Very neat and tidy, staff cleaned everyday. All staff were extremely friendly and helpful. The free shuttle bus to the airport was fabulous.
It is right in the middle of town so easy to walk to shops, right near Mekong and temples on every corner. The pool was very nice and much appreciated with the hot, humid weather. I was there on business and it was a happy coincidence that the place I was supposed to stay was booked out. This was a hundred fold nicer and more convenient.
Business Self
8/10
Excellent
23 Oct 2019
Verified traveler

Very good

Good hotel in a nice neighbourhood. Several restaurants and bars close by. Walkable to several sights.
Partner
8/10
Excellent
17 Sep 2019
Verified traveler
I like this place
Business Friends
8/10
Excellent
22 Aug 2019
Robert

Best Western, Vientianne

Staff very friendly and accommodating. In a bid to be helpful the staff seemed to hover around as I ate my breakfast. Just a personal thing.
Family
8/10
Excellent
20 Jul 2019
Verified traveler
Lovely staff, very helpful and welcoming. The bed was a bit hard - mattress needs to be replaced, springs starting to poke through. But I enjoyed my stay here.
Leisure Self
10/10
Exceptional
08 Jul 2019
Jeris
Professional and friendly staff are really a plus point (except the one at the gym room, he looked depressed). Toothbrush only given 1 even though we had 2 pax in each of our 2 rooms. Breakfast is not bad except the cheese in the omelette (tasted a little weird but i might not be accustomed). Beds are comfortable. Television channels can be watched to a certain extent but no issues as there are sufficient channels. Apart from these small things, nothing else. Would love to go back!!
10/10
Exceptional
25 May 2019
Robert

Great location - plus pool and workout room

I've stayed several places in Vientiane, but this is the place I enjoyed most. Breakfast was excellent and you could not ask for a better location, just steps away from the night market, and don't miss Via Via Pizza on the next block. The La Sud is one of the best pizzas I've ever had. The hotel is very clean and the people who manage the place are wonderful. For me, a big plus was the pool, not gigantic but definitely big enough to swim laps, and sparkling clean, and a nice workout room. Vientiane is a great place to visit, and the Best Western is a good place to stay while you're there. And visit the Buddha Park (you can take a public bus from the bus station if you're on a budget).
10/10
Exceptional
24 Apr 2019
Verified traveler
Very nice hotel, good location, free airport transportation, good breakfast..
Leisure Partner
8/10
Excellent
23 Apr 2019
Verified traveler
Staff were good. Airport pick up was very convenient.
Leisure Self
10/10
Exceptional
01 Apr 2019
Verified traveler
The service was excellent, particularly the breakfast staff who remembered guest preferences! Reception was very informative too, and the free shuttle to the airport was a nice bonus.
Leisure Partner
8/10
Excellent
29 Mar 2019
Verified traveler
The staff were excellent - friendly, welcoming and helpful. The location is great - right in the middle of an exciting, interesting district. My room was comfortable and clean.
Business Self
10/10
Exceptional
10 Mar 2019
Jerome

Great Restaurants

Near some great restaurants. Had everything we would want and my wife enjoyed the Exercise room and swimming pool.
Partner
10/10
Exceptional
06 Mar 2019
Jes
I enjoy the history of this property and appreciate that is well maintained and managed. Nice breakfast.
Business Self
10/10
Exceptional
15 Feb 2019
Verified traveler
Close to restaurants, night market and Mekong River, staff very friendly and helpfull
Friends_and_family Partner
10/10
Exceptional
13 Feb 2019
Caroline A

Bonsu was great!

The staff were amazing!!! Customer service at it's finest! And shout out to Bonsu!! [I know I'm spelling it wrong but that's the pronunciation!] The staff are really helpful and very polite. The breakfast was delicious and the location is great. The night market was literally down the street!
Friends
10/10
Exceptional
05 Feb 2019
Annaliese
We loved our stay here! The manager was so kind and friendly, the breakfast was delicious and the pool was great!
Friends_and_family Friends
10/10
Exceptional
03 Feb 2019
Muhammad

Excellent

Staff very friendly and condition in general perfect, very active area around. Strongly recommended.
10/10
Exceptional
02 Feb 2019
Thomas
Very friendly staff, very obliging who gave me useful precise information on directions and on money change facilities. Very clean property. The upgraded hotel is very much more pleasant than the one I had the occasion to stay in several years ago. It is also located very near many eateries and the enchanting Mekong river- an additional attraction. I look forward to my next visit and stay.
Friends_and_family Family
10/10
Exceptional
27 Jan 2019
Verified traveler
in city center, near everything , many restaurants nearby, clean room including breakfast. will come back again
8/10
Excellent
22 Jan 2019
Michael
Efficient clean modern hotel. Excellent location
Partner
10/10
Exceptional
31 Dec 2018
I
This hotel is located within walking distance to the night market and as well to the wats and eatery places,15 minutes walk to the morning market and shopping mall. The hotel General Manager, Ms. Sarah, always provide excellent services to her hotel guests. She will greet with a big smile and have a short talk with her guests. She is such a warm person and provide hospitality service. The front counter staff are polite and will connect with you whenever they see you. The breakfast are great with good selection and the cafe staff are polite. They make you feel like you are at home. Room is big with balcony and wifi connection is strong. My family and I enjoyed staying in this hotel very much. Thank you! You people make my holiday very enjoyable.
10/10
Exceptional
28 Dec 2018
Verified traveler
Location is excellent! Close to restaurants and morning market. Staff is very welcoming, breakfast was very good and cleanliness fine. Transportation to the airport was a nice surprise. Vientiane is really a welcome rest from the noise and traffic of southeast Asian cities. It's a unique place and offers a glimpse of an Asian city before mass development. Highly recommend a visit here and stay at this hotel.
Leisure Self
8/10
Excellent
17 Dec 2018
DAC

3 days in Vientiane.

Our room was huge with a lot space with a comfortable queen size bed. The A/C was quiet. During our stay, the frig was removed due to some electrical problem. The hotel is near the Mekong river and many small restaurants and street foods. The hotel breakfast was very nice and included in the rate.
Friends
10/10
Exceptional
12 Dec 2018
Verified traveler
good clean rooms. excellent customer service. next to night market
10/10
Exceptional
27 Nov 2018
Verified traveler
Great location to river, night markets and cafes, restaurants etc.
Sarah was fantastic and I couldn’t fault the hotel service.
Any issues were dealt with quickly and no fuss.
Definately stay again if in Vientiane.
10/10
Exceptional
21 Nov 2018
Verified traveler
Great location close to cafes and restaurants and the Mekong. Staff very helpful, friendly and responsive across the board.
8/10
Excellent
19 Nov 2018
Tony
Very good and location is near night market
8/10
Excellent
16 Nov 2018
John
Great location and nice friendly staff. Only negative is there airport transportation policy which is very misleading on their website. Small airport but will only provide transportation for international flights not domestic??
10/10
Exceptional
31 Oct 2018
Verified traveler
Best place to stay in Vientiane!!! The staff and rooms were amazing and the location is great. 2 mins walk to the Mekong river!
10/10
Exceptional
26 Oct 2018
Harry K Jr.

Great city for tourist

What a great location for tourist, the river and food and drink are right out the door. Mr. Bounpasert Mounphoxay went above and beyond with quick email responses, arriving airport transfers and continually trying to make our stay comfortable and personable. The room was clean, bed very comfy, air conditioning excellent. Breakfast was made to order either American style or Hot Noodle Soup (which we hope everyone tries at least once).
Partner
6/10
Pleasant
19 Oct 2018
Tremayne

You get what you pay for.

Choosing a Best Western is usually done because of price point, you get what you pay for. This Best Western was cheap compared to other mid range hotels in the area and I totally got what I paid for. It’s looking tired, the pool was out of use for cleaning, the breakfast was free but nothing to get excited about. Check in staff were amazing, the women who checked me in was so friendly and engaging, I think she must have been a boss type, I even got an upgrade. After her no other staff were remotely engaging, I think they have all been there too long and don’t care. The housekeeping boss lady who delivered the free fruit was also so very sweet. This hotel has everything you need and is a wonderful location, if it’s freshened up and the staff retrained it will be a formidable hotel in the area.
10/10
Exceptional
09 Oct 2018
Claudia

Great hotel

The staff was amazing 10+++

Location & surroundings

Le Charme Vientiane Hotel
2-12 Francois Nginn Street, Mixai Village, Vien Tiane, Laos

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Le Charme Vientiane Hotel

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