Name: Vansana Riverside Hotel
Address: Ban Sithan Neua, VientiÁn, 00000, LA

2/10

Poor

29 Apr 2025

Adam

We checked in but only stayed 40 minutes. Everything was bad, but the cleanliness of the bed and the incredibly poor state of the bathroom made the room uninhabitable. Do these places ever get inspected by Expedia? I understand that I probably paid a 'no refund' rate in advance, but is that enforceable in these circumstances? I would not even give it one star. AH

Leisure Partner

2/10

Poor

09 Feb 2025

Chari

The bathroom shower was dirty, and clogged up twice during my stay in 3days. The bathroom door was broken , bathroom amenities has no shower gel, shampoo or conditioner. Shower head looks like it hasn't been clean in years. The bath towels has dark stained, or yellow stained and the towel has been recycle maybe years.

I book this hotel for 7 days, I check out in 3 days with out refund.

Leisure Family

2/10

Poor

07 Jan 2023

Blong

The date i summit wasn't right,
I couldn't change, but penalty extra charges so i didn't get to stay at that hotel. Because is not the right date that i wanted. It really suck people need to update there website.

Leisure Self

8/10

Excellent

26 Dec 2019

Tingly

The hotel location is great, room and bed was good,
So we enjoyed our stayed..

Friends_and_family Family

6/10

Pleasant

07 Aug 2018

Verified traveler

Hotel close to night retuarants & night market

The breakfast was a bit disappointing...good to have swimming pool.Wifi bit erratic.Staff helpful

6/10

Pleasant

20 Apr 2018

Verified traveler

Stayed for a week and hotel is Clean and staff friendly
Pool and cafe has good food

6/10

Pleasant

19 Nov 2017

wayno

standard for the area

i had no issues here, it was all typical. great options over the road for dining at night in the dry season. the breakfast is standard fare but quite well done. the pool water is a nice temperature. i used the poolside restaurant for one lunch and it was very good.

6/10

Pleasant

12 Jun 2017

KELVIN

Business trip to Lao

The location is very good except that this is not a good place for business traveler . The room has a very weak WIFI and upon my complaint to the reception, they told me this is the best we have. What is reply?

8/10

Excellent

06 Oct 2016

Chalermsri

Best view

Very nice hotel, nice location

Partner

2/10

Poor

30 Dec 2015

Joseph

Discussing hotel

This was a disgusting dirty hotel
The room was very dusty and dirty
No coffee in the room
Stained old sheets and towels
Old fuzzy reception tv
Supposed to be non smoking but ash trays in hallways full and never cleaned
Halls had big stains on the rugs
The noise at night was very loud ..with music late into the night
The breakfast was by far the worse we have had and felt it un safe to eat
Guests smoking at breakfast
We did not stay the three nights we booked
The staff unfriendly and useless
If they had a health department it should be shut down
No way a three star

Partner

2/10

Poor

19 Oct 2015

Najmul

Bad experience

Well service was very poor, 11:35 pm I spill water on bed by mistake, I call front desk for bed sheet the answer was don't have key for laundry room or storage, I sleep on floor no carpet , just imagine, I don't recommend to no one to stay at vansana riverside in Vientiane, LAO, also door man always looking for tip, huh, I don't mind to tip but first provide services, not good experience at all, Tahir

Partner

6/10

Pleasant

07 Jul 2015

Beth

Great Location & Pool, Average service & Breakfast

Fantastic location and a great room. Very expensive though so expected a bit better service. Two guys on reception actually said \"no\" when we asked for bottles of water. We had to explain we would pay for them and that we were very thirsty. Breakfast was very average. We chose this hotel for its location and swimming pool and these were both great.

Partner

8/10

Excellent

05 Jun 2015

Joseph

Two Nights in Phenon Phem

This was a nice hotel in many respects,it was not furnished to Western
standards,no drawer space,only a lot of shelf space. Food at the comped
breakfast nothing to get excited over.service was lousy to say the least.food allowed to grow cold,never replenished in a timely manner.
The restaurant on the first floor was much better,and food was good.
The lighting in the room was not as good as I prefer,again not to Western exspectiations.
I may well stay here again,for the location on the river,and accept the dislikes.Staff also speaks limited English.

8/10

Excellent

06 Apr 2015

Jeffrey

Short and very pleasant stay.

Local dining was at all levels. Plenty of market shopping. People were genuinely nice.

8/10

Excellent

22 Jan 2015

h. Trem

Confortable hotel facing the Mékong river.

This hotel is very well located, close to many restaurants and facing the \"promenade\"à long the river. It's a little noisy in the evenings cause of the numerous food stands along the promenade and the music playing. For those who are sensitive to noises for sleeping, better bring good earplugs.
But we could watch the marvellous sunsets from our balcony.

2/10

Poor

11 Jan 2015

Starrunner

Vansana Riverside Hotel best to avoid

Counter staff not interested best suited to work in a morgue where nothing is happening.

Room had a good view overlooking Mekong River is the best thing I can say about it. Shower was dirty and the water would not drain away from the shower floor when finished as floor sloped away from drain hole, air conditioner was noisy and rattling all nite making it hard to sleep. Towels felt like sandpaper, Television reception was terrible on the old television set in the room. No coffee in room only a bag of tea leaf.

Breakfast was cold and if you do not get there early there is no bacon as the tour groups which use this hotel come thru like s flock of seagulls, that leaves fried egg in the bay Marie some fried rice, chicken sausage, pressed ham (if you are lucky) and some spaghetti. Hardy a good meal as it is all cold.

Plenty of better hotels for the price in Vientiane to stay. Would I stay there again? only when they pull it down and rebuild it and place a manager with some hotel experience in charge.

6/10

Pleasant

14 Dec 2014

Stuck

Internet is not important

In the first 5 min of my stay I asked for some help with the Internet. When the technician arrived he was not able to connect either. I tried to get a refund and find another hotel. I was reminded that I had prepaid by the hotel management and that they refused to give me any money back. I called Expedia three different times and they were no help either. Just a lot of hold time.

6/10

Pleasant

07 Jan 2019

Tsu

メコン川が目の前で景色がいい。
ただ、夕方からメコン川沿いのレストランの演奏が夜まで続くのでやかましい。

6/10

Pleasant

26 Mar 2018

Thomas

Støj fra restauranter!

En del støj og høj musik fra restauranterne udenfor hver aften - øv! Det blev jeg træt af. Men personalet på hotellet var meget søde og hjælpsomme. Næste gang vælger jeg et andet hotel i Vientiane....

6/10

Pleasant

23 Oct 2017

THIERRY

Pas de regret

Vue tres agreable litterie moyenne point faible la wifi impossible d ouvrir un fichier ou faire un paiement bancaire personnel tres agreable j y retournerais

Partner