Grand Hotel Vientiane

Laos , Vientiane
Vientián, Ban Phonsinuan
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43 reviews shown

10/10

Exceptional

02 Jan 2026

Mary Lee

Excellent hotel

Leisure

10/10

Exceptional

26 Dec 2025

Dan

The breakfast was okay but many of the dishes were cold. There was a problem with the internet at the start of my stay but it eventually got fixed . The staff was excellent the room was spacious and clean.

Self

6/10

Pleasant

11 Nov 2025

sina

It s ok for budget Travellers. It s cheap. It s three stars hotel.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Thomas

Great staff, super service

10/10

Exceptional

16 Aug 2024

Dawn

Outstanding Staff

The room was spacious the staff I have no words for the staff actually amazing outstanding Justice in my opinion whenever I need help with something they were there to assist me and even spent many minutes helping me And they didn't even seem to mind some of the request I to have

Self

10/10

Exceptional

26 Jan 2024

Richard

Very nice hotel for the price, includes breakfast and dinner, food price is extremely low compared to the west so a nice suprise with great quality. I found it odd that the table surfaces were not as clean as they should have been given the amount of labor standing around. Very nice experience regardless.

Business_and_leisure Partner

10/10

Exceptional

26 Oct 2023

Thomas

As soon as I arrived I was greeted with courtesy, smiles and a willingness to assist me by the staff.
The property has been the best since i started my travels which has been 24 flights covering 10 countries in 1 year. It was extremely clean, spacious, had a bath and 2 showers and well within my budget of about £30 a night.

Leisure

8/10

Excellent

10 Oct 2023

David

Good budget option in central Vientiane.

Business_and_leisure Self

10/10

Exceptional

17 Aug 2022

SATSADY

the hotel nice and clean easy to walk arount the hotel corner restaurant ouiside a lot of international food japanese susi and vietnamese

Business_and_leisure Self

2/10

Poor

11 Aug 2022

Bobby

Woke up with cockroaches crawling on me in the bed

Business Self

10/10

Exceptional

28 Jan 2020

tomovet

We are staying at hotel to
apply visa to the Thai Embassy in vientian.
It is just across the road.
The staffs are all great, very kind.
The room is not new but well maintained.
Best hotel for the purpose of visiting Thai Enbassy.

Business_and_leisure Family_with_children

10/10

Exceptional

28 Sep 2019

Verified traveler

Excellent staff with excellent service.

Friendly and very accommodating staff. The breakfast was ok, pretty room but not so clean because the bathroom had smell and the tiles closed to the sink had toothpaste stains. Pretty good hot shower and great WiFi. If I’m going back to Vientiane, definitely I’ll book in this hotel because I feel safe and love the staff.

Business Self

10/10

Exceptional

27 Apr 2019

Watson

Nice and clean place. Staff very helpful and friendly at the reception, cafe and concierge. Special mention to Charisse and Burh for excellent service. Not quite sure I have their names spelt correctly.

Business Partner

8/10

Excellent

26 Mar 2019

Verified traveler

Very old hotel, but a little away from the city and transport in and out via taxi or tuk tuk is haphazard and expensive.

10/10

Exceptional

08 Feb 2019

Verified traveler

Everything excellent.
Only problem: Internet connection.
It cuts you off and you need to religion and/or reset your pc to get in again...

Business_and_leisure Self

10/10

Exceptional

07 Feb 2019

brunoga

Prefeito!
Hotel limpo, novo e com funcionários muito educados e atenciosos.
Conseguimos fazer o check-in as 10h da manhã (antes do horário padrão).
Café da manhã maravilhoso, muitas opções e tudo fresco.

2/10

Poor

06 Feb 2019

Keome

Hotel with the potential to be more than it is!

The hotel has a massive mosquito problem. On the first night I killed seven in my room. I did not have any windows open or my door open. The next day I killed several more. The hotel rooms have a very poor internet quality. For example, the internet strength was only 1-2 bars at any given time. This is even after I called the hotel staff to see if they could fix the problem. If I wanted to check emails or anything I had to go down stairs to the lobby and use their computers. There is no pool or gym. There is also a weird smell every time I walk in the room and even in the hallways. The breakfast is not very good. It lacks a Western cuisine options just offering eggs, toast, and some fruit. The rest of the food is used over food from the previous day and Asian dinner food. Hence, no breakfast options. Also, if you work with the hotel on setting up a tour please make sure that they are very clear with the price of the ENTIRE bill and not just portions of it. Overall the hotel is modern and the staff for the most part are courteous and polite. That is the hotel's only saving grace. If you can find another hotel for a few days in the city I highly encourage you to find somewhere else. I have traveled throughout the Southeast Asia region and this hotel is at the bottom of my list

4/10

Poor

05 Dec 2018

Verified traveler

Disappointed

Very disappointed, we were give a room next to lift and constant banging everytime the lift was used. Complained and was move to the next floor at the opposite end of the corridor, only to find very close to another lift, with the same noise problem. Also noise from what I can only guess as water tanks filling on & off. Walls very thin could hear TV from room next door.

Partner

10/10

Exceptional

02 Dec 2018

Dmitrii

Visa run

Close to Thai consulate. Perfect breakfast for vegetarians.

Partner

10/10

Exceptional

14 Nov 2018

Verified traveler

Wonderful! Highly recommend!

Everything from our first step onto the property until getting in the car to leave the hotel was top notch. They really take good care of you and are very hospitable. They also speak very good english. The facilities were very nice, the place feels brand new. It has all amenities you would need. The bed is comfortable, air works good and has good hot water and water pressure. The breakfast each morning was delicious and had a wide assortment of food to eat. There is something for everyone. Additionally, the hotel is only about a 3min walk to the Thai consulate. I will definitely stay here again on my next trip.

8/10

Excellent

11 Nov 2018

Verified traveler

Nothing interesting, breakfast is not up to expectation.

10/10

Exceptional

02 Nov 2018

Verified traveler

Excellent hotel for the price. Staff were professional and helpful in recommending things to do in Vientiane. Excellent location if you have to go to the Thai consulate.

10/10

Exceptional

14 Oct 2018

Mary

I loved staying here. It is about a 5 minute walk from the Thai embassy so it's great for those seeking a visa. It's very comfortable here, the beds are up to western comfort standards. There is a TV with English channels, like the History channel. The staff was very helpful as well. Also, there is a bar next door that served delicious food. The location was really great and I felt at home here.

10/10

Exceptional

16 Aug 2018

Verified traveler

My review

It was our first time staying at the hotel and everything was wonderful and the breakfast was good.

Partner

10/10

Exceptional

14 Aug 2018

mike

A Rare Occurence

It is very rare that I write a review where I don't find some little niggle but this hotel could not be improved upon. From check-in to check-out the staff went the extra mile to ensure our stay was a happy one.
We met the owner and his charming and intelligent sons whose English was impeccable. The food was excellent ranging from a buffet (cooked) breakfast to haute-cuisine later.
Security was paramount and a special key-card allowed you access to your floor only. The rooms were stunningly beautiful; well-lit; tastefully decorated; with a high degree of amenity which extended to a telescopic enlarging mirror. The free goodies included tooth-paste/brush and a shaving kit.
On either side of the (kingsize bed) there were two swivelling pencil lights for reading; under each was a charging point for a mobile phone.
The high-ceilinged foyer was home to a coffee and cake stall. The reception staff were friendly and helpful providing tips on places to visit; phoning cabs to ensure we made the most of our trip.

I heartily recommend this place to anybody.

Partner

10/10

Exceptional

09 Mar 2026

Carlos L

Great staff; Girish was really nice and provided lots of great tips about the City.

Rooms were spacious, clean, and quiet.

Self

8/10

Excellent

07 Feb 2026

yonggun

나름 괜찮음 - 방음이 되지 않은게 문제였지만 방 크기도 적당하고 조망도 트여 좋았습니다. 조식은 조금 약했네요.

Leisure Friends

8/10

Excellent

23 Jan 2026

kyu yeon

객실청소 완벽하게 관리
직원들은 아주 친절하여 기분좋은 여행
호텔주변에 각종 편의시설들이 위치하여
가볍게 걸어 이용할 수 있는 것도 큰 장점임
조식은 종류가 화려하고 다양하진 않지만
골프전 아침식사로는 충분히 만족함

Friends_and_family Friends

8/10

Excellent

17 Dec 2025

kitae

직원분들 친절해요

Business

10/10

Exceptional

02 Nov 2025

kitae

객실은 깨끗하고 좋아요 하루에 물 4병객실에 줍니다 호텔 정문 옆에 한국인이 운영하는 제과점있어요

Self

8/10

Excellent

05 Apr 2025

sandra m p

Parabéns aos recepcionistas, nota 1000.

4/10

Poor

15 Sep 2024

Jaewook

친절한 직원들, 다소 부족한 호텔 컨디션

호텔 내 객실 내 와이파이 작동이 원활하지 않았습니다. 객실 내 금고도 일반적인 사용법이 일반적이지 않아 불편했습니다. 침대는 깔끔하게 관리되어 있어 만족스럽지만 복도 및 실내 전반적으로 낡은 느낌입니다. 가격을 고려했을 때 크게 불만스럽지는 않으며 직원들의 접격 태도는 우수합니다.

Friends_and_family Friends

8/10

Excellent

14 Jul 2024

JUNGKYU

전체적으로. 괜찮아습니다

Friends_and_family Friends

8/10

Excellent

01 Mar 2024

Katsutaka

Nothing

10/10

Exceptional

17 May 2023

GYEONG SUN

아주 좋았음
나름 방음도 잘돼는거 같고
룸컨디션도 좋았음

Friends_and_family Friends

10/10

Exceptional

05 Jun 2020

Verified traveler

とても良いホテルでした
次も泊まりたいと思っています

Leisure Friends

10/10

Exceptional

02 May 2019

Kenneth

Very close to the embassy of Thailand. Have several places to eat nearby, and roomservice.

Business Family

10/10

Exceptional

08 Apr 2019

Sergio

Muy buen hotel, cerca del consulado de Tailandia.

Buen hotel, cómodo y con un staff muy amable y servicial.
Principal problema es la mala calidad del wifi.
El área no tiene muchos atractivos turísticos, pero queda muy cerca del consulado de Tailandia, lo cual es muy conveniente si se necesita hacer algún trámite ahí.

Family

8/10

Excellent

10 Mar 2019

Verified traveler

過不足のない設備で静かに過ごせた。

Business_and_leisure Friends

10/10

Exceptional

19 Feb 2019

Seonghyeun

그랜드호텔 짱

주요관광지와는 떨어져있지만 조용하고 주위상권이좋음

Partner

10/10

Exceptional

28 Jan 2019

jongmuk

Good

너무나 좋았습니다.
가격대비 훌륭한 호텔입니다

10/10

Exceptional

18 Aug 2018

sophia

신축호텔

신축건물이라 깔끔하고 관리가 잘되어있음!
잘은 모르지만 방마다 욕조가 있는것같고
부페식 조식도 맛있었음~
핫한 중심부랑은 거리가 있어
밤에는 툭툭으로 4만낍주고 돌아왔으나
바로옆에 외국인이하는 멋진 바가 있어
한잔더하면서 밤을 보내기 좋았음!
다음에 비엔티안와서 또 묵고싶음!!

10/10

Exceptional

09 Aug 2018

SE EUNG

라오스 최고의 가성비 호텔

지어진지 1년된 신축 건물이라 깔끔하고 호텔 리셉션 데스크도 매우 친절합니다. 비엔티엔 최고의 호텔 중 가성비가 최고라고 생각합니다.

Family