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Aziza Paradise Hotel

Palawan · Philippines

BM Road, Brgy. San ManuelView location

8.0/10Excellent360 Reviews
Cleanliness8.0/108.0
Service8.8/108.8
Comfort8.0/108.0
Condition7.6/107.6
Location8.4/108.4
Neighborhood7.6/107.6
Amenities8.4/108.4
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  • Family hotels
  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aziza Paradise Hotel

Indulge in a visit to the on-site spa, offering a variety of massages. Recreational amenities include a nightclub, outdoor pool, and spa tub. This hotel also features complimentary Wi-Fi, concierge services, and convenient on-site shopping.

Enjoy a meal at the restaurant, a snack in the coffee shop, or order room service. Unwind with a drink at the poolside bar. Buffet breakfasts are available daily (fees apply). For business travelers, the hotel offers a business center, express check-out, and dry cleaning/laundry services.

Event facilities include conference space and a meeting room. A roundtrip airport shuttle is available (surcharge applies, upon request), and free self-parking is provided. Each of the 125 air-conditioned rooms features a minibar, LCD television, complimentary Wi-Fi, and cable programming. Bathrooms include showers, complimentary toiletries, and bidets.

Safes and desks are also provided, and housekeeping is offered daily. Located near Robinsons Place Palawan (0. 6 mi), the hotel is also a short drive from Hartman Beach (2. 2 mi) and San Jose New Market (2. 3 mi).

Read more about this hotelShow less

The nearest major airport is Puerto Princesa Airport (PPS), approximately 3 miles away.

A stay at Aziza Paradise Hotel places you in the heart of Puerto Princesa, within a 5-minute drive of Robinsons Place Palawan and Palawan Heritage Center. This spa hotel is 2 mi (3.2 km) from Honda Bay and 2 mi (3.3 km) from Hartman Beach.

Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 500 for adults and PHP 400 for children
    • Rollaway bed fee: PHP 1250.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Robinsons Place Palawan 0.9 km / 0.6 mi
Honda Bay 3.3 km / 2 mi
Hartman Beach 3.5 km / 2.2 mi
SM City Puerto Princesa 3.6 km / 2.2 mi
San Jose New Market 3.8 km / 2.3 mi
Palawan Heritage Center 4.1 km / 2.5 mi
NCCC Mall Palawan 4.1 km / 2.5 mi
Mendoza Park 4.1 km / 2.6 mi
Plaza Cuartel 4.2 km / 2.6 mi
Lu-Li Island 4.5 km / 2.8 mi
Bonton Falls 4.5 km / 2.8 mi
Puerto Princesa City Baywalk 4.6 km / 2.9 mi
Immaculate Conception Cathedral 4.8 km / 3 mi
Palawan Special Battalion WW2 Memorial Museum 6.3 km / 3.9 mi
Mitra Ranch 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
Show 31 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool
  • Children playground
  • Kids’ clubExtra charge
  • NightclubExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PREMIER SUPERIORRoom • PREMIER SUPERIORROO.PE-SU

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room PREMIER SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Aziza Paradise Hotel

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Aziza Paradise Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Aziza Paradise Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Aziza Paradise Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH PRIVATE POOLVILLA • WITH PRIVATE POOLVIL.PP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    VILLA WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Aziza Paradise Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Aziza Paradise Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE GARDEN VIEWTRIPLE • DELUXE GARDEN VIEWTPL.DX-GV

    Photos are not available for this room type.

    Aziza Paradise Hotel

    TRIPLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM POOL VIEWFAMILY ROOM • POOL VIEWFAM.VP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    FAMILY ROOM POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Aziza Paradise Hotel

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE POOL VIEWRoom • DELUXE POOL VIEWROO.DX-VP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS POOL VIEWFAMILY ROOM • TWO QUEEN BEDS POOL VIEWFAM.2Q-VP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    FAMILY ROOM TWO QUEEN BEDS POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDSVILLA • THREE BEDSVIL.3B

    Photos are not available for this room type.

    Aziza Paradise Hotel

    VILLA THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Aziza Paradise Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Aziza Paradise Hotel

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Aziza Paradise Hotel

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEWSUITE • POOL VIEWSUI.VP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE POOL VIEWTRIPLE • DELUXE POOL VIEWTPL.DX-VP

    Photos are not available for this room type.

    Aziza Paradise Hotel

    TRIPLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Aziza Paradise Hotel

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aziza Paradise Hotel

8.0
Excellent
360 Reviews
Cleanliness
8.0 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.4 /10
Neighborhood
7.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
22 Jun 2026
Matz-Lennart
Clean room, great helpful staff. Nice buffet breakfast, clean and nice pool
Self
10/10
Exceptional
09 May 2026
Laarni
Love the people smiling very helpful and honestly clean
Family_with_children
10/10
Exceptional
29 Apr 2026
Matz-Lennart
The breakfast was very good and the pool area very nice. Clean and very nice room and all the hotel areas clean and nice
8/10
Excellent
03 Apr 2026
Vern E
Good breakfast
Self
10/10
Exceptional
29 Mar 2026
Willard
Nice hotel, clean, spacious rooms nice property, awesome staff, pool and dining accommodations.
Self
10/10
Exceptional
10 Mar 2026
Staffan
The pool was good!
Very good restaurant!
The Staff exelent !
Partner
6/10
Pleasant
21 Feb 2026
Mike
No hot tub as advertised on expedia. Gym was in shambles. Lobby area and pool were nice, but overall the hotel needs a refresh. All the staff were excellent though.
Friends
10/10
Exceptional
18 Feb 2026
Maria
Amenities are great and the staff are very friendly and helpful! The airport transfer is convenient as well.
Family_with_children
10/10
Exceptional
16 Feb 2026
Brian
The staff was professional and nice
10/10
Exceptional
07 Feb 2026
Laarni
Love staying with them
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Chen
Very fast
10/10
Exceptional
07 Jan 2026
Rhona
Clean, breakfast was great.
Leisure Family
10/10
Exceptional
24 Dec 2025
Laarni
Happy staying with you
10/10
Exceptional
21 Dec 2025
Laarni
It was great friendly place stuff is great
2/10
Poor
20 Dec 2025
Wilfredo R
The room is uncomfortable, specially the bedsheets feels wet, luck of cleanliness, the sink, shower is flooded when is being used. Its smell pee in room.
Partner
10/10
Exceptional
19 Dec 2025
Samantha
The pillows were overly stuffed but besides that, everything was perfect and we thoroughly enjoyed our stay.
Partner
10/10
Exceptional
16 Dec 2025
Mark
Really nice pool. The breakfast was good everyday. The banana shake was to die for so was the mango shake. I recommend going on a trike tour so you know the area. We did that the second day. I learned that robinsons mall is walking distance. Walk out of the gate and go right straight down ans you will see the mall, Jollibee and chow king. For me the best bar was tiki bar more room and better service. We went to Honda Bay the crew picked us up from the hotel its about 2100 php per person. You can rent snorkeling gear we didnt use it. The last island we went to have bar message and food nice beach. Aziza staff was really really nice from the front desk to the restaurant staff. It was a great stay the bathroom shower was awesome! Beds are comfortable. You can get a massage there we did and they were amazing!
Leisure Family
10/10
Exceptional
04 Dec 2025
Robert
This place is a 10/10. Great rooms and pool. Great service.
Business
6/10
Pleasant
08 Sep 2025
Joseph
Okey
Business_and_leisure Family
2/10
Poor
30 Jul 2025
Timothy
Most of us got sick while we stayed and even before we leave.. intense stomach ache, diarrhea, and vomiting. one of us has been sent to the hospital.
Leisure Friends
8/10
Excellent
18 Jul 2025
Maria Cecilia
The buffet breakfast is excellent. The condition of the room does not meet my expectation its small and furniture not up to date. Location is not bad mall is very close. Over all not a bad place for 2 days lay over.
Leisure Family
10/10
Exceptional
29 May 2025
Natasha
Lovely hotel. Great pool. Great breakfast. They made pancakes in character shapes. Welcome drink and water with fruit infusions available too
Friends_and_family Family
8/10
Excellent
27 May 2025
Barbara
Like- good location, great breakfast , friendly staff

Leisure
10/10
Exceptional
21 Apr 2025
Gina
Needs upgrade
Leisure Family_with_children
10/10
Exceptional
19 Apr 2025
Bryan
The staff was incredibly gracious and accommodating.
10/10
Exceptional
10 Apr 2025
Cecilia
The staff is very nice, and helpful in over staff. I will recommend this hotel to anybody that taking a vacation to puerto princessa. 10/10
Leisure Family
6/10
Pleasant
21 Mar 2025
Richard
Marginal because the facilities are in desperate need of attention
6/10
Pleasant
21 Mar 2025
Richard
Marginal value with facilities in desperate need of attention. The staff were wonderful. The live music in the waiting area was fabulous and will be the one thing that makes the trip memorable.
Leisure
10/10
Exceptional
01 Mar 2025
Danny
Very nice hotel, accomodation, very friendly & helpful staff, excellent buffet breakfast, restaurant food was very good
Leisure Family
10/10
Exceptional
27 Feb 2025
Kevin

The best hotel in Puerto Princesa

The most far beautiful pace hotel I ever stay so much better than other hotel staff are friendly and food are delicious would like to recommend to everyone to stay here
Friends_and_family Family
2/10
Poor
05 Jan 2025
Delilah
Very disorganized. Made an appointment for manicure and pedicure but nobody was available to do my nails. Had to rebook the next day but the same thing happened. We booked for the shuttle going to the airport and we were first on the list, but they accommodated some group instead. We almost miss our flight. Also the room that they gave us smelled like mold, there were leaks on the walls and the beddings were wet with moisture so we had to transfer to another room so INCONVENIENT. I will never go back to your place again and will never recommend your place to anybody
Leisure Family
6/10
Pleasant
02 Jan 2025
Randall
Staff were nice and friendly,, food was good .. my main dislike was the water in the shower was cold only
Leisure Partner
8/10
Excellent
24 Dec 2024
Bryan
Poor WiFi in the room.
10/10
Exceptional
18 Dec 2024
Donald
The friendly staff, great food, accommodations, and the pool added to our fantastic Phillipine island experience.
Leisure Friends
8/10
Excellent
31 Oct 2024
Radney Paul
Just needs good property maintenance.
Leisure Family_with_children
4/10
Poor
24 Oct 2024
Charity

Horrible stay

I am so disappointed in this hotel. Our shower disnt have a curtain so as you shower the bathroom floods, the internet sucks and you have to enter a new code daily, they have a coffee station in the room but no outlets anywhere near the setup so we had to move the kettle into the bathroom where the only plug was. No elevators and or transportation to help you get around the city and their hotel transport isnt free.
Friends_and_family Friends
10/10
Exceptional
16 Oct 2024
Jillian
We love the food in their restaurant. We love almost everything, except that the AC in our room leaked on 1 bed and on thr floor and wet some of the clothes stowed on top of the bed.
Leisure Family_with_children
8/10
Excellent
06 Oct 2024
Verified traveler
We had a comfortable stay in Aziza Paradise Hotel! Food, location, airport pick up arrangement, and service were excellent. Our room had an odd smell and the sliding bathroom door made a terrible noise. A couple of masseuses were not friendly.
Friends_and_family Family
10/10
Exceptional
27 Sep 2024
Michael
Excellent
Leisure Partner
10/10
Exceptional
29 Aug 2024
Enric
Very good hotel. Exellent food at the restaurant. They help you on moving around or contracting trips/activities in the area.
Friends_and_family Family
10/10
Exceptional
23 Aug 2024
Lachlan
Great food. Great pool
Leisure Family_with_children
10/10
Exceptional
26 Jul 2024
Melizza
Nice open area in the lobby. Excellent service from the hotel staff
Leisure
10/10
Exceptional
26 Jul 2024
Melizza
Very nice staff
Leisure
6/10
Pleasant
19 Jul 2024
Maureen
Pool is nice
Leisure
8/10
Excellent
19 Jul 2024
Calvin
An oasis in the middle of a worn out neighborhood.
This place is great. The food and service was 5 star and the airport shuttle was very convenient. It’s a resort, so they have a full service spa so my wife and I scheduled a1 hour message for ourselves and facials for our daughters, both were very affordable. The pool felt great, even in the rain. The room was very comfortable but the water took a long time to get warm. There’s no elevator but the staff is very helpful with the luggage. We would definitely stay here again.
Leisure Family
8/10
Excellent
02 Jul 2024
Clarence
Great amenities and excellent staff and dining service. Relaxing facilities and great spa service
Leisure Family
10/10
Exceptional
21 Jun 2024
Verified traveler

Great overall experience.

Great pool. Friendly staff. Breakfast can get busy so take note of peak hours. Front desk was able to print out some documents for me as well as arrange shuttle service to take my family to the airport our last day. One minor inconvenience was that our balcony did not have any furniture or a dry rack so it would been nice to have something to hang wet swimsuits.
Friends_and_family Family
10/10
Exceptional
16 Jun 2024
Chris
Parking design should be slanted for cars on both sides. Motorcycle can be park for both ends to save space. It was hard getting in and out specially when vehicles are parked behind you.

Otherwise- Aziza is an awesome place to stay with Family or alone. This was my 5th time staying in Aziza.
10/10
Exceptional
29 May 2024
MARILAG
Comfortable place to stay with friendly staff.
Friends_and_family Family
10/10
Exceptional
29 May 2024
MARILAG
Excellent customer service. Staff are friendly and accommodating.
Friends_and_family Family
10/10
Exceptional
08 May 2024
James
The staff was very friendly and helpful. Great breakfast that was different every morning. Eggs fixed to order. Clean room and great pool.
Leisure Family
8/10
Excellent
13 Apr 2024
Michelle
Lovely pool side and lobby!! The breakfast variety was awesome.
Business Self
10/10
Exceptional
10 Apr 2024
Daenielle
Enjoyed everything during our stay. The staff was very nice, we were treated with respect the whole time. The room was very clean and the food here was delicious! Would love to visit again in the future.
Leisure Partner
8/10
Excellent
01 Apr 2024
Lillibeth
Shopping, go around
Leisure Family
10/10
Exceptional
28 Mar 2024
Emma
Friendly staff, big pool, lovely rooms and close to the airport
Leisure Self
10/10
Exceptional
13 Mar 2024
James
The customer service is beyond awesome. Even out AC quit working they had us in a new room in 30 minutes. 😊 I can’t say enough good things about the staff. Everyone was there to make your stay enjoyable and trouble free. There is no negatives in this stay. 😊
Leisure Partner
8/10
Excellent
06 Mar 2024
rahel

Good

Very good staf
Good hotel
Partner
8/10
Excellent
05 Mar 2024
Verified traveler

Bon endroit pour séjour à Puerto princessa

Tout le personnel étais très accueillant et souriant
Bon petit déjeuner et très belle piscine
L’endroit est un peu vieillissant
Bien situé
Friends_and_family Friends
10/10
Exceptional
20 Feb 2024
Agnes
The place is nice roomy a d clean. Highly ecommended especially for families. Staff are courteous
8/10
Excellent
10 Feb 2024
Brian
The problem with the hot water was annoying
Leisure
10/10
Exceptional
10 Feb 2024
Judith
All the staff were very friendly and so accommodating! It is also a very kid friendly resort. The staff were so sweet to our kids. We definitely would recommend to all our friends and family and will be
coming back! The breakfast buffet was delicious. The food we ordered for lunch and dinner was also really good! Overall the service was amazing!
Leisure Family_with_children
10/10
Exceptional
30 Jan 2024
Lance
The staff was very friendly and always professional. When you call for room service a waiter comes to your room to take your order.
Leisure Family
4/10
Poor
19 Jan 2024
Loida
when we got into our rooms . It smelled of wood not the forest kind but the wood that hasnt been used in a while . Same with the towels . Understandable that some rooms are not used all the time but atleast check of the smell and also some of the areas in the room looked unkept ie - chair was dirty , dust on the windows. Our other room's toilet flush wasnt working but since we were only staying for 1 night my realtives just asked if we can have a taboo since we didnt want to get seperate rooms but never got 1. communication with check in receptionist and breakfast staff made not only the rest of the stay bad but the fact that they wanted me to resolve the matter while i was still eating breakfast made me very upset . The assitant manager that i spoke to explained why & i definitely understood the reasoning BUT the fact that it wasnt explained to me upon check in & also updated our beakfast voucher as 3 each room .. it did not make sense to me that i was told after the fact we were eating breakfast the next day that i had to pay another extra . I am unsure i have communicated this enough to the assitant manager since she was repeating the same thing that she said twice and i was repeating the same thing BUT when she turned to the one of the breakfast staff that was standing next to me and talked to her as if i wasnt standing in front of them .. that really put it over the top .if it wasnt for the laing pizza and some staff were great it was be a 1 star for me and my group.
Leisure Family_with_children
10/10
Exceptional
19 Jan 2024
Robert
Très beau complexe, chambre confortable, nourriture très bonne et le personnel est serviable et sympathique. Le seul point négatif c est que l hôtel est un peu loin des restaurants et bars. Il faut y aller en tuk-tuk
Partner
8/10
Excellent
06 Jan 2024
Mark
Pros

Really friendly and super helpful staff
10-15 minutes from the airport
Quiet neighborhood
15-20 minute walk to Robinsons Mall
Great variety of food at the breakfast buffet. Hot items change daily.
Great pool
Live entertainment

Cons

The hotel has seen better days. Some areas need refreshing. General fit and finish issues.
Biggest pet peeve was functional stuff like our bathroom faucet spraying too vigorously that it would splash onto our clothing
Not enough pool loungers
Live entertainment past 9 pm (quiet time doesn’t start until 10 pm)
Walls are paper thin – I could hear the baby next door crying as well as someone snoring. Needed to wear ear plugs.
Leisure Partner
8/10
Excellent
11 Dec 2023
Lawna

Definitely recommend it

The staff were amazing. Quite enjoyed the stay. The pool needs a little attention such as a rail you can’t use but still love the place and would recommend it!
Partner
10/10
Exceptional
14 Aug 2023
Craig
Staff are amazing, friendly, passionate and genuinely caring. We Can tell every single person is proud to work and serve at Aziza. We have stayed multiple times back in 2018 and 2019, and in 2023 its great to see they really have put a lot of effort to keep the property fresh. It still wowed us. One of the best lobbies ive been to (covered open air lobby and it is stunning - welcoming even as a daily rest area - its quite expansive, inciting and relaxing) Rooms are maintained and still quality, great beds. Great daily housekeeping service. Never had to call for any issues except a blocked toilet soon after we arrived but was immediately resolved and never reoccurred. We rented a car and parking was never an issue inside the property.

Prior to arrival, enquires via email were promptly answered (usually within 20mins)
They do have airport shuttle service available.
Leisure Family_with_children
10/10
Exceptional
20 Jun 2023
Alvean
Staff is very friendly and welcoming. Original Deluxe room was very dim and had a little odor plus a bit crammed. We upgraded to a pool side room which was brighter, smelled a lot better and more roomy for 3 people. Pool was nice and clean. Breakfast buffet was delicious.
Leisure Family
10/10
Exceptional
20 Jun 2023
Listerpaul
Place is nice and clean
Leisure Family_with_children
4/10
Poor
16 Jun 2023
Stephanie
We booked this hotel literally at the very last minute as our previously arranged accommodations did not work out. Found this site on Expedia and booked from there.
The accommodations were better then other places but there is still a lot of improvement that could be done.

Overall staff was friendly, few spoke English and because of the langue barrier I think some became timid in offering assistance. Yet some staff went above and beyond for us.

The tours offered through the hotel was nice, affordable and friendly.

The rooms were disappointing not very clean. Housekeeping did not come to our room to clean until around 430 every day (we stayed 2 nights). We had to call the front desk 3 different times to have our toilet unclogged even when all we did was pee.

The restaurant was open early and did offer a good variety of food for buffet. But once the food was gone no more was made. So if you didn’t get to the breakfast early you choices were limited.

I really dislike giving bad reviews and struggles with writing this one, but want other to be aware of what to expect when staying here. Really hoping that hotel management will read these reviews and find ways to improve the hotel and the service offered.
Leisure Family
10/10
Exceptional
26 May 2023
ROWENA F
Good customer service and overall the hotel is really nice. The staff are really helpful and nice.
Friends_and_family Family
10/10
Exceptional
23 Apr 2023
Jill
The staff are friendly and helpful. The restaurant has a lot of variety and great food. The pool is wonderful. It’s quiet and so easy to go on tours or into town on a trike . The rooms are currently being updated, but they are spotless and comfortable. I would stay here again. It was a great find.
Leisure Self
10/10
Exceptional
11 Apr 2023
Brian
What was unique about the Aziza was it’s staff. All the staff were so friendly. Ivan and Julietta were the best, they made my stay that much better. Thank you to all
Business Self
8/10
Excellent
26 Nov 2022
Consuelo

Upgrade

The room is big but lacking in amenities like wash towel and dresser. The shower has lots of mildew and lime deposits. The mirror needs an upgrade.
Friends_and_family Family
8/10
Excellent
19 Mar 2022
James
Probably as good as it gets in the Philippines. The staff was extremely helpful which is rare in the Philippines. The food was great. Nice pool.Clean facilities. I would definitely go back.
Business_and_leisure Family
10/10
Exceptional
31 Jan 2020
Verified traveler

Hidden gem

This is in a great location in Puerto Princesa and the staff is amazing. They are very pleasant, helpful and quick to be of help
Partner
6/10
Pleasant
16 Jan 2020
John
High Priced if rated on a US standard. But, better than others.
Leisure Family
6/10
Pleasant
09 Jan 2020
Verified traveler
The hotel restaurant food and service was terrible. I could barely get into my room because the door handle was faulty and it was the same for a friend's room. The beer they were selling at the hotel had rusted caps and was visible on the bottle tops when delivered to me. Very limited seating located around the pool.
Leisure Friends
10/10
Exceptional
25 Dec 2019
Verified traveler
Beautiful, breakfast buffet was excellent, good location, staff great
Leisure Partner
8/10
Excellent
18 Oct 2019
lawrence

very good

great place liked it
Partner
8/10
Excellent
12 Oct 2019
Verified traveler
Overall property is nice. Bathroom was a bit dirty. Staff are friendly and always willing to help.
Leisure Partner
6/10
Pleasant
16 Sep 2019
PMJ345
The property and room is very basic. They only provide towels but no hand towels and they do not smell fresh. The hotel could do with some refurbishing and upgrades. The best part was the staff and food which are both excellent. Unfortunately we experienced some power outages during our stay, however electricity was quickly restored.
Leisure Partner
8/10
Excellent
24 Aug 2019
Verified traveler
Overall the place is ok, although i hope they have a
6/10
Pleasant
19 Aug 2019
Verified traveler
slow internet and unpolished room door and sprinklers
Leisure Family
10/10
Exceptional
29 Jul 2019
Verified traveler
Gracious staff, efficient operations, I felt valued
Leisure
10/10
Exceptional
23 Jul 2019
Dennis
Excellent staff, excellent service, excellent food. Facilities were comfortable but middle of the road.
I should not have to pay 10.00 USD to turn on pool jets. Staff was top notch.
Friends
10/10
Exceptional
01 Jul 2019
Verified traveler
Loved staying here; quiet, clean and had a great breakfast in the mornings. The pool is beautiful and the rooms are nice and spacious. Only complaint would be that the towels were rough but other than that there's not a better place to stay for the pricepoint.
Leisure Partner
10/10
Exceptional
22 Jun 2019
Verified traveler
Excellent place to stay. The room was clean and classy. Lobby is beautiful. We had a family room with pool view and it was perfect for hanging out on our patio while still keeping an eye out on the kids at the pool. Staff was friendly and accommodating. Breakfast buffet was the best i had out of the other hotels I've stayed at in the area. Would definitely book here again.
Friends_and_family Family_with_children
8/10
Excellent
13 May 2019
Verified traveler
We were 4 adults who stayed in a family suite (2 double beds). The beds were comfy but the room is small -I dont not recommend bringing large suitcases - and the bathroom could do with an uplift.
Staff were helpful and courteous. The pool is clean and quite large - good for people who want to do laps!
Breakfast buffet options were limited but food was tasty.
Overall a good experience.
Friends_and_family Family
10/10
Exceptional
27 Apr 2019
Peter

Lovely hidden gem

The room was large and well serviced. The food from the restaurant was tasty and fresh. The menu is very broad.
The kids loved the personally made pan cakes that the chef made into well known cartoon characters.
The shops were not too far and getting transport was extremely easy.
This hotel has its own generator which kicks in autonomously whenever there is a brown out.
The highlight was the swimming pool. Very large and varying in depth. Staff are very observant when children are swimming. Good shallow pool for young children. Open from 0600 until 2200.
Water pressure was reasonable though there was the occasional pipe blocking which staff were very efficient at rectifying.
I have no reservations in recommending this hotel. It is one of the best I have ever stayed at.
Family
2/10
Poor
16 Apr 2019
Anna

THE WORST HOTEL

This has to be the worst hotel I have ever stayed in. We were booked for a week but left after 2 days, which was too long! I can not believe that hotels.com can rate this as 3.5 star. I would give it 0 or less than 0 rating. There is nothing to offer at this hotel!
Friends
10/10
Exceptional
14 Apr 2019
Fara

Good

Lovely hotel great location however in room phone wasn’t working which made it difficult
Family
6/10
Pleasant
17 Feb 2019
Verified traveler
Room was falling apart (especially bathroom). Bathroom not so clean. Internet was down the first day. Mosquitos everywhere. The food was cold and quite bad.
Leisure Family
10/10
Exceptional
30 Jan 2019
Verified traveler
Overall, it's a great experience at Aziza Paradise Hotel. I enjoyed the food, the pool and the services available. I was disappointed that the jacuzzi wasn't turned on and that there would be a fee to activate it.
Friends_and_family Family_with_children
6/10
Pleasant
29 Jan 2019
Mikko

Overall a nice place, but some things to be aware

So, it’s truly got a nice pool. Rooms are great, showers are great w good pressure and really hot showers if that’s important. The staff is wonderful and hardworking, promot, great service. Rooms are clean, linens quickly supplied. However.... there are some safety concerns around the pool we encountered as a family with a 6 & 9 yr old. The design of the pool has the frog fountains intake right inside the pool about 30-centimeter under the surface. My nine yr old is a great swimmer and was exploring around and while underwater his arm got sucked into that intake, please be aware that the suction is extremely strong, it sucked his whole hand and wrist into the intake. As he was underwater at the time he had to fight to free himself. It all happened so fast, I though he was just diving but little did I know he was fighting for his last breath. Luckily in a desperate move he was able to free himself before he drowned, he came up hysterical crying with a severe bruise on his wrist. I immediately brought this to the attention of the management that there should be a grille over the intake or a sign posted to make pool users aware of the danger. Over the next 3-days nothing was done, no one was warned and no grates were installed. I have a feeling the issue was quickly forgotten by the management. I just want to warn other families. The other hazard is the uneven pool deck, which has a lip around causing you to constantly trip, especially in the dark when the pool lights are off.
Family
8/10
Excellent
27 Jan 2019
Verified traveler
Trip was short but nice. Internet was super slow unfortunately. We had a free breakfast and it was really good.
Family
4/10
Poor
24 Jan 2019
Pocholo
Very dirty towels , it needs to improve the cleanliness of the property
6/10
Pleasant
31 Dec 2018
Verified traveler
No WiFi in rooms, breakfast mediocre, staff super friendly. :)
6/10
Pleasant
27 Nov 2018
Verified traveler
nice hotel, just out out of town.tricycle rides might cost a bid more but it's more quiet. Staff is friendly, price was decent. Pool and breakfast was good. We plan to return a third time.
10/10
Exceptional
30 Oct 2018
Craig
Wonderful front reception that is open air next to the pool.
All the rooms are great. We had Premier Balcony room and actually preferred that compared to the rooms right next to the pool for the peace and privacy.
Love the Entrance of the hotel, awesome pool and gardens, will put a grin on the most weary travellers face.

Location & surroundings

Aziza Paradise Hotel
BM Road, Brgy. San Manuel, Palawan, Philippines

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Aziza Paradise Hotel

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