Ala Amid Bed and Breakfast

2/10

Poor

23 Feb 2025

Ross

Dirty,Mosquitos,l terrible area

Leisure Friends

10/10

Exceptional

07 Feb 2025

Tim

Great staff and service. Wonderful place to stay. But sometimes not all to food is available but when they have it is very good.

Leisure Partner

6/10

Pleasant

25 Jun 2024

Maria Sofia Veronica

I didn’t know the neighborhood is dirty and swampy

Leisure Partner

6/10

Pleasant

09 Jan 2024

Wilfrido

Poor room service, no phone in the room. No bathroom tissue. Coffee taste terrible. No currency change available.

Leisure Family

4/10

Poor

01 Nov 2022

Elenita

Online ad is deceiving. We checked out after a day and moved to different hotel. I wished to get a refund of what we paid for remaining 3days.

Leisure Family

2/10

Poor

19 Mar 2022

James

They didn't have any of the amenities that were listed. No coffee and tea pot in the rooms swimming pool was closed. On site coffee shop was closed. And no breakfast at a bed and breakfast Didn't clean up the room or replace the towels.

Business_and_leisure Family

10/10

Exceptional

10 Jun 2020

Wendy

Covid 19 lockdown.

We enjoyed our stay at the Ala Amid very much even though we were in lockdown due to Covid. The staff went above and beyond to keep us comfortable. We consider this B @ B staff and owners family. We made some suggestions of changes to the owners and they implemented them. Something as simple as a hook in our room for our room key and face masks as we kept forgetting our face masks. The locals in our area where very welcoming as well. We will miss you all. Plan to come back in a few years to see you all. Thanks again.

Partner

10/10

Exceptional

08 Apr 2020

Ryan G.

Clean property

Enjoyed our stay. Breakfast was great by the pool. We would stay again.

8/10

Excellent

21 Feb 2020

Jocelyn

Nice place for the money

Great place for the price, large room, clean, confortable bed, nice pool, staff is great. The hotel is a little far, but we had a motorbike so we were able to go around easely

Partner

2/10

Poor

30 Jan 2020

Terriblehotel

Terrible hotel ever! We won't recommend it to others Specially family and friends!! Ac is dirty a lot of dust! Heater is grounded!! And don't book their family room coz it's looks like you paid per person not the room itself!! We are 10 pax then asking for a payment for additional two person! The room showed have 3 queens size bed 2 double bed and 3 single bed, which is true so we don't understand why we need to pay extra P700 per night per person if we have a lot of bed actually the capacity of the is 15pax and we are only 10pax! My knowledge in the hotel is if you exceed the capacity and ask for extra bed YES you should be paid extra! RIGHT?? Then we have a lot of issues in the room \"LEAK ON THE CEILING\" luckily we are on our room when the water from the ceiling fall down we saw it early but our shoes got wet already then we remove all of our things then we ran to the front desk then told them, yeah we RUN coz there's no telephone in the room! At that moment the owner is their saw the water and check the bathroom too we told her everything about our problems we have but then she didn't do NOTHING AT ALL!!! Yeah we understand they have policies but what about their policy if the guests experience those problems?!! We didn't hear any sorry from them! One more thing if you book thrue 3rd party and you have a problem on your reservation front desk won't help you at all and if you ask for the contact number of those 3rd party reservation they will tell you they don't have!

Leisure Family

2/10

Poor

26 Jan 2020

Verified traveler

Staff were all friendly and courteous. The shuttle ride provided were punctual, and safe driver.
Unfortunately the bathrooms in 207A was in poor condition, and should be repaired before allowing it to be used by other guests. The sink faucet was loose. There was flooding or leak from flushing the toilet. Both bathroom shower curtains were in poor condition, no hot water consistently flowing, & very tight space to shower. The issue was brought to the attention of the front office. But was not resolved.

Leisure Friends

8/10

Excellent

19 Jan 2020

Sean

okay

It could had been better if the bathroom/shower was cleaner. Need better shower head as well.

Friends_and_family Family

2/10

Poor

13 Nov 2019

Verified traveler

There was a lot of mosquitos in my room and it wasn’t very clean.

Leisure Self

6/10

Pleasant

27 Oct 2019

Verified traveler

The hotel corresponds to 3 stars.
Here are details that should be remedied.

Leisure Partner

8/10

Excellent

20 Aug 2019

Verified traveler

Didn’t like no fridge in room, external appearance could be much improved.

Leisure Partner

10/10

Exceptional

11 Aug 2019

Verified traveler

Very good. I would come back. I loved the buffet breakfast.

6/10

Pleasant

22 Jun 2019

Verified traveler

Smaller pool than expected, breakfast buffet was horrible. Rooms however are a good size and bathroom ammenities are good.

Friends_and_family Family_with_children

8/10

Excellent

25 May 2019

Verified traveler

I thought this little cafe located at the front of the accommodation was really nice. The cupcakes look amazing, and the decor in the front reception/eating area is very inviting

Leisure Partner

10/10

Exceptional

12 May 2019

Robert A

Surprisingly nice accommodation

The hotel was better than expected. Nice room, good mattress, quiet area, friendly staff. My only complaint is the quality of the breakfast served.

Partner

8/10

Excellent

16 Apr 2019

Eunice Joy

Outdoorsy in the Heart of the City

Our room was very near the front desk so it was convenient for me. Their WiFi was ok and my kids loved the bunk over the cabinet. The stairs were a bit much for someone with my knee condition. They could do well to make use of the access gate from the side which would be pretty much level than the stairs approach. Breakfast was good too! Overall, it was a pleasant stay.

Family

8/10

Excellent

04 Mar 2019

Verified traveler

Excellent breakfast. Comfy beds. Very friendly staff

Leisure Family

6/10

Pleasant

08 Feb 2019

K

We had a lovely time and do recommend this BnB. However we recommend the room for only four people. Squeezing even three children into the room was tight. Otherwise, the staff was so kind, facilities including the pool were very well cared for and clean.

10/10

Exceptional

26 Jan 2019

Verified traveler

Great atmosphere

Great atmosphere. Ended up staying two more nights.

Partner

6/10

Pleasant

29 Dec 2018

Shane

The staff was very friendly and very helpful. The property is in decent shape but the drawbacks were the rooms could have been cleaner. Some cobwebs on the walls and the towels and linens seemed like they weren’t washed very well, had a moldy smell on the towels. Some of the linens had stains. Left some food out 1 night and was covered with ants in the morning. I guess this sort off comes with the region. The restaurant and homemade pastry were good. The breakfast Buffett was good. The pool area was nice and clean. Overall it was a nice stay. Just not 4 sfar.
The other issue is the shower floor was very slippery and no warning or mats in the shower. My wife almost fell the first time in the shower but was able to grab the shower curtain and stop her from falling.
For the region and the price it is a decent place to stay

Leisure Family

10/10

Exceptional

15 Nov 2018

Monica

Love it

All the staff were so welcoming, greets you every time and puts a smile on their face. Will stay here again if ever I plan to go back in Puerto Princesa.

Family

4/10

Poor

09 Oct 2018

Verified traveler

Property is fine but tbey have nothing to offer. Tbey advertise pizzas and salads but when you order they tell you out of greens and out of cheese to make a pizza. For 5 days the only answer i got was sorry sir we have nothing to offer.

2/10

Poor

24 Aug 2018

Andrew

Worst hotel not recommended..

I have very bad experience with the admin staff very poor communication..not approacheable..and the manager and and owner is not available for my complaint..which is very unsual they cannot give the phone no and the worst is I pay an extra money because they change the policy which i booked before the new policy started what an idiot idea. They doesnt want me to give the receipt. I complaint already to my on line booking hotel..I will not recommend this hotel this is the worst hotel i ever boooked..

Family

10/10

Exceptional

05 Aug 2018

Ange

Relaxing

Lovely out of the way quite clean facilities with great staff helpful and friendly, great breakfast very peaceful pleasant surroundings to sit and relax and have a swim in the pool .Staff were very accommodating and would help with any inquiry and request.

2/10

Poor

23 Jul 2018

Ola

Avoid this place!!!

If you love Jesus and bare to listen to new Christian Jesus music in your hotel in reception, pool and breakfast area 24/7, then your prayers are heard. If you (as myself) believe that hotel and church is separate-then book another hotel!!!!

Also they made me wait 1,5h for a room after a 30h+ flight, because their hotel policy says check in at 14:00, now, what would Jesus have said about that behaviour?

Book another place is my advice!

6/10

Pleasant

13 Jul 2018

Leilani

Please tend to cleaner and fresher bed linen. Also, improve shower water pressure as well as declogging shower head sprays.

8/10

Excellent

02 Apr 2018

mike

Had a wonderful stay at the hotel. I suggest to add more variety of food on the menu specially on the rice meals.but aside from that its good

10/10

Exceptional

01 Apr 2018

Reman

Exceeded the value for the money you are paying.

I like the room that we're staying. We have a lovely view at the back portion and pool view. Every morning feels like you're in another place. The swimming pool is very clean. The staff are very helpful and accommodating. The location is great just near the Robinsons Palawan. Near the airport.The area also is ideal if you're going north to port barton or el nido.

The bathroom needs improvement. We dont like the faucet on the sink. And the shower dial needs fixing. THe handle of shower dial is loose.

8/10

Excellent

31 Mar 2018

The Travellers

A Family Favourite

Ala Amid is an understated lovely bed and breakfast. The rooms are really clean, and functuonal but could use some updating. The pool is a nice addition and the breakfast is wonderful. The staff is extremely helpful and friendly. This was one of our favourite places to stay and would recommend it!

8/10

Excellent

22 Mar 2018

Verified traveler

We had a pleasant experience at Ala Amid. The staff were courteous and am very thankful that they accommodated my request to change the check in and check out dates without additional charges. I will definitely stay here again should i get a chance to visit Palawan in the near future.

6/10

Pleasant

15 Mar 2018

Russell

Nice hotel but service poor they forgot to pick us up at the airport the room did not get cleaned unless you asked noone at the pool bar you had to go to reception to send someone to serve you.

10/10

Exceptional

22 Feb 2018

Aileen

Great staff and service!

We had a wonderful stay over the CNY weekend. Great service from check in to check out. Thank you.

2/10

Poor

21 Feb 2018

Verified traveler

DISGUSTING, FILTHY HOTEL

This was a trashy disgusting hotel, which you would expect in a place like this.
1. They advertise Wi-FI. The Wi-Fi does not work in the rooms. I had to spend all night in the lobby.
2. The water coming out of sink and shower was brown
3. There were ants all over the room. Minutes after I put my food down it was flooded with ants
4. The walls were moldy and smelled disgusting

Photos attached.

8/10

Excellent

21 Feb 2018

Milosz

Nice and friendly

Nice and friendly hotel. A bit disappointed I could not smoke even on the patio, balcony or pool area. Smokers on the street :)

6/10

Pleasant

20 Feb 2018

Adele

the room does not smell fresh & there's a lot of mosquitos. i asked for more toilet paper & staff won't give us extra.

the water from the faucet is not fresh it smell including all the bath towels.

The buffet food could be better with better selections. I thought that buffet is up to 10am, at 9:30 am all the food is cleaned up.

8/10

Excellent

17 Feb 2018

Marty

A nice stay

Clean, quiet, friendly hotel. Staff accommodated our requests in a professional manner. They even tried to dry out my water-soaked camera. Breakfast buffet by the pool was a nice surprise.

6/10

Pleasant

11 Feb 2018

Robert

Be careful with shuttle time to airport

Would have given a better rating but because I was told it was ok to leave for the airport over an hour before my flight and I accepted the time and then they were 25 minutes late to take me there I got a lot of unnecessary stress from it. They should be punctual. It is a hotel. The front desk agents were very pleasant though.

Partner

10/10

Exceptional

05 Feb 2018

Janice

Nice pool, friendly, helpful staff

Enjoyed our stay. Great garden and pool. Staff very obliging and helpful. Good buffet breakfast.

8/10

Excellent

29 Jan 2018

Peter

Reasonably Priced Hotel With Free Airport Transfer

We were greeted by hotel staff at the Airport. That was important to us as first time visitor to Palawan. Hotel staff were courteous and helpful. Room was clean and pleasant for what we paid for, which included a palatable free breakfast spread. Cordial drink shld not be called juice and the quality can be improved.

8/10

Excellent

13 Jan 2018

Verified traveler

Relaxing Bed and Breakfast

Our stay was quite comfortable here. While on vacation my other half feel ill, the staff was very accommodating and helpful in preparing food I purchased for him in efforts to get him feeling better. Although there was a small charge , I appreciated the effort they took. The only thing i would say negitive , is the way they kept room
service tickets. Someone charged deserts to my room and upon check out they were insistent I pay for it when the signature did not match mine or my other half . I was a little annoyed by this , and the fact that it took them 20 minutes to decide not to charge me for it.

10/10

Exceptional

30 Dec 2017

Lynette

Hotel with lovely people

The correspondences via email prior arrival to assist with tour bookings were prompt. Staff were friendly, polite and accommodating. They assist with hailing tricycles and cabs. Was there during the recent monsoon season so the environment and fabrics were damp, but that's beyond their control. Speed of food service could improve a tad bit, however. Overall, I would still highly recommend this place to anyone. It would be my to-go place if I visit Palawan again.

6/10

Pleasant

25 Dec 2017

Jenny

Nice Homely Exterior

Room floors weren't cleaned, all dirt & hair on floor when checking in. Reception staffs were very good and professional. Pool is nice. Breakfast so-so. Bad speakers/AV at pool. Rooms are spacious enough, but do not look very clean/comfortable.

Family

6/10

Pleasant

25 Nov 2017

ANDREW

Not great but not bad

Some great qualities about this hotel, only to be let down by other features. Best aspect though was the price.

Family

6/10

Pleasant

23 Nov 2017

Lowy

Not the greatest place

Staff were friendly, helpful and respectful at all times. No issues there.
Room felt like a dungeon and general ambience was lacking.
Zero Wifi in rooms which was such a hassle having to go to lobby overtime you wanted to use internet.
Facilities poor and location was amongst local squalor.
An experience not to be forgotten nor remembered on a high note.Bailed on accommodation and booked elsewhere for remaining half of our stay, this says it all !!!

4/10

Poor

22 Nov 2017

Verified traveler

4 star!!?? Are you kidding

Not really gonna waste my time typing..
Had to wear slippers in room, floor dirty, pool dirty, sheets torn and towels moldy..
still wondering how this is a 4star
Seriously.... disappointed.

8/10

Excellent

18 Nov 2017

KB

Friendly staff

Good value, good breakfast, comfy beds, large rooms, nice & safe location, nice staff, free airport shuttle to and from.

This was rated as a 4 star, although a good place to stay, I think 3 star would be more accurate.

8/10

Excellent

14 Nov 2017

Jundel

GREAT HOTEL, LOVE IT...

Staff are one of the best, always serve with a smile, breakfast is an added bonus, love their pool location is great, peaceful serene and just a walk away to one of the mall, everything is perfect for a family vacation.....hats off to the management of Ala Amid....keep it up..

10/10

Exceptional

14 Oct 2017

Asme

Love the buffet breakfast

Very nice staff, very clean and good ambiance... best breakfast!

10/10

Exceptional

24 Sep 2017

zhao yan

Good quality small hotel

We stayed for only one night in the 2nd floor suite room with balcony. It was a very nice clean room, very spacious and with comfortable bed, refrigerator, free coffee, hot water kettle, and free bottled water daily. the room was surrounded by trees and the view from the terrace was amazing - you can see their nice pool with trees in both sides. you wake up in the morning to the sound of birds signing. breakfast was very good - its a buffet with many choices for guests of different nationalities. overall it was an amazing stay and we would gladly book again and recommend it to friends.

8/10

Excellent

12 Sep 2017

Verified traveler

Good location, close to the Robinsons Place Mall

The staff was very welcoming and accommodating to your needs. They have tours you can do and all you'll need is to sign up and pay. The buffet breakfast was decently good. The only complaint I had was the shower because the water wasn't fully coming out. I had the front desk know and they sent the housekeeper to clean the shower head because it had water residue that clogged the holes of the shower. It made an improvement.

10/10

Exceptional

04 Sep 2017

Verified traveler

Clean, nice staff. Including van service to airport so quite cool.

8/10

Excellent

30 Aug 2017

Verified traveler

The staffs were respectful and easy to talk to. The facility is well maintained. I would re-book again in the future.

Family

6/10

Pleasant

30 Aug 2017

Richmond

Inconveniently Located.

This B&B is inconveniently located, far from city center & shopping center. No where really to buy water and personal supplies in area, except but at B&B at higher prices. Superb buffet breakfast.

Partner

8/10

Excellent

21 Jul 2017

Maria Estrella

Good service and people. Great food.

Family

10/10

Exceptional

02 Jul 2017

Verified traveler

Great hotel

This is a great hotel to stay in. Alll the staff were very courteous with me. It's by the roadside where one get a trike to town. The hotel staff always kept keep understand the filliw. the hotel sorrounimg honey.

6/10

Pleasant

27 May 2017

Eric

Palawan experience

The hotel can be better but need to upgrade. It's located not far from Robinson Mall and that's it. The pool and the breakfast wasn't good. I had a room with mosquitos. But the staff were great! It's tough to stay at this place again.

8/10

Excellent

22 May 2017

Jeffrey

Quality hotel in Palawan

I really liked Ala Amid. It is in a quieter part of town, and right down the street for a brand new Robinsons. I highly recommend using them to book tour services- they were affordable, efficient, and BEAUTIFUL. Fireflies and underground river were my favorite. Food is excellent! I recommend walking around in the early evening and stopping at the sari sari stores. Only issue was they forgot to pick us up from the airport, so we had to wait a long time for then to retrieve us. Not a fun thing to do when A. There's a travel advisory on, B. When everyone at the airport harasses you to buy stuff or jump in their car, and C. It's hot and humid out. There's a reason I scheduled a pickup, to avoid all those things. I suggest double checking with them before you arrive. They apologized (after my early impressions review only) but offered nothing as compensation, which is disappointing since it was their fault.

10/10

Exceptional

21 May 2017

Mike H

Amazing Hidden Jewel.

Amazing hidden jewel. Great staff, rooms, and food. A pretty, artsy and very quiet place. Could not ask for a nicer hotel. Easy 5 stars.

10/10

Exceptional

19 May 2017

Becky

Super friendly and welcoming staff

We had a short but enjoyable stay. The staff took care of all of our requests. Would certainly recommend this hotel.

Family

10/10

Exceptional

12 May 2017

Verified traveler

good experience

it was a great experience; the hotel and accommodations were alright considering the surrounding area and the quality of their living, but the hotel can be more perfected. for ex: TV was useless since there was not access to any channel. there was no phone inside the rooms to access the front desk.
but we were happy with our stay. very good breakfast was provided and staffs were so friendly. air conditioners were perfect and beds were comfortable and the fridge was provided. very happy.

Partner

8/10

Excellent

05 May 2017

gLeNn

Nice & friendly hotel

Staff are friendly & accommodating to personal request like reservations. My family enjoyed the breakfast meals they serve.

8/10

Excellent

25 Apr 2017

Verified traveler

Hotel staff friendly,courteous and all nice

A nice cozy little place to stay compared to the rest

6/10

Pleasant

14 Apr 2017

Verified traveler

Staff was excellent with all requests being fulfilled. No beach nearby.

8/10

Excellent

13 Apr 2017

Din

Relaxing place to stay

Friendly Staff and good location.
Close to the baywalk area and accessible to the shopping area aswell, but the hotel is located in a quieter spot, which give guests a relaxing stay.

8/10

Excellent

09 Apr 2017

alpa

Nice hotel especially for family, pool is perfect, the staff are very friendly, respectful, humble, very helpful, awesome staff, facilities are great, food not bad at all, actually my nephews loved it, especially the Ala amid burger, and as you arrived in the hotel they offer you a nice cold drink right away, so refreshing, the van for pickup and transportation, awesome! Their driver very friendly.

10/10

Exceptional

06 Apr 2017

Verified traveler

Friendly staff, attentive to your needs, clean, good food & relaxing place, quite although it's 10 minutes walk to get to town.

8/10

Excellent

22 Mar 2017

laura

Great hotel with amazing staff

Allen picked us up from the airport he was very friendly and gave us local history and tips about puerto princesa on the way to the hotel. The staff were friendly and always polite. The room was spacious and the swimming pool was lovely.
The hotel offereredmany tours of the attractions nearby at reasonable prices.
I would recommend this hotel to others and would love to visit and share their home again!

10/10

Exceptional

21 Mar 2017

Rafael

Nice Hotel to stop in Puerto princesa

Good room , excelente service , very nice breakfask buffet , and a clean pool. the hotel transfer is very good.

8/10

Excellent

14 Mar 2017

Christina

Comfortable stay

The front desk and Alan were all very helpful and polite. We enjoyed our stay. The pool was great to cool off during the day. Close to shopping mall. Easy to pick up a tricycle to get around. Organised tour to the underground river was very well coordinated an awesome activity to do in this area.

Partner

10/10

Exceptional

08 Mar 2017

Brian

Great food, feels like home! Excellent staffs and service. Thank you!:-)

Family

8/10

Excellent

22 Feb 2017

Verified traveler

Good place to stay while on tour...friendly staff..but AC in our room is not working well..breakfast is good especially their \"tamayo\". .will recommend to our friends who just need a place to sleep while touring around Puerto Princesa...