Name: Costa Palawan Resort
Address: Libis Road Cor Hagedorn Road Brgy San Pedro, Palawan, 5300, PH

8/10

Excellent

19 Jul 2026

Kenneth

The hotel had multiple pools. Breakfast was very good and was serviced on a patio outside overlooking the sea. The staff was friendly and helpful. The hotel was remote, meaning it was outside the city and had the own street. We also had dinner as well and there was a lot of choices to choose.

Family

8/10

Excellent

10 Jul 2026

Kelly

Neg: Chillbox in hotel rooms not cold, Personal safe in hotel rooms not secured/bolted down, limited mini market avail (only 2 types of chips), no railing to descend into the pool/down pool steps (easy to slip), gym equipment outdated/rusty.

Positives: filtered water avail on every floor, staff very helpful/friendly, restaurant on property, hotel/rooms clean, filtered water available on each floor, very nice pools, rooms are air conditioned

No conveniences in walking distance (7-11, Starbucks, etc.), no access to beach

Would I book this hotel again? Yes

10/10

Exceptional

25 Jun 2026

Delma Toledo

It was good

2/10

Poor

16 Jun 2026

Susan

Our non refundable booking included airport transfer, when we called the hotel they would not send a shuttle or taxi we had to pay $500 peso on top of the $180 AUD The bed had insects and bugs when we told reception they sent house keeping who brushed them off the bed. We asked for a different room, pulled the sheets back to see 1 long black hair and on the other side of the bed a short black hair. I went to reception and requested clean sheets and pillow cases and made the bed ourselves. Breakfast was very average, not a slice of bread in sight. Staff were uninterested to say the least.

Partner

8/10

Excellent

04 Jun 2026

Thomas

Nice hotel and staff, but sea water is very low. Not good for snorkeling or water activities.

Self

8/10

Excellent

27 May 2026

Robert

Great pool

10/10

Exceptional

21 Apr 2026

Bradley

Didn’t use the pool but looks clean and very nice. They clean room if the do not disturb button is off staffs are friendly and polite

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Danny

The place was not as upscale and updated as we expected from the photos. It could use a refresh of its rooms and decor but it was fine in terms of lodging. The staff though were very welcoming and helpful at the front desk and at the restaurant. Five stars for them.

We were disappointed that there wasn’t much water access to the ocean as it was low tide during the day. This might be a seasonal issue so you might want to consider that. It was the beginning of April when we stayed.

Friends

2/10

Poor

08 Apr 2026

Wayne

Breakfast is not good. Maids that clean the room is no good smells bad every time they clean our room. Internet sucks!!! We can’t watch anything in the TV in times we want to relaxed. And just so you know it may look like a beach front but nope I’ll be disappointed you have to go to other place to experience beach. All in all we will never recommend this hotel!!!!

Partner

10/10

Exceptional

19 Mar 2026

Kristine Jane

We stayed dor 4 days and the whole stay was awesome! The food was great, the restaurant was by the sea so it was nice to see a great view. The staff were very helpful and nice. The airport shuttle service was great too!

Partner

10/10

Exceptional

05 Mar 2026

Ronald

Spa was great.
Had a massage need a bit of clean sheets and head rest, just find mine with smell of old sweat.
Over all the experience was great. Staff were all Hospitableand very friendly. Specially the young Bartender. Who made all my delicious cocktails

Family

10/10

Exceptional

04 Mar 2026

Novie Lagmay

Washroom could use more cleaning, but overall we are very satisfied with their services and facility. Thank you Costa!

Family

10/10

Exceptional

02 Mar 2026

CLARK

Wonderful room, unbelievably friendly and helpful staff. First class stay!

4/10

Poor

01 Mar 2026

Mitchell

Check in staff was good, and the AC worked but that was about all that was good. The bathroom and general room was not exactly clean. The room had lots of mosquitos flying around, we killed about 6-7 of them. The bed sheets felt dirty and had large stains on them. The food was not terrible but not great. The resort looked a lot nicer in the pictures than it was in person, could definitely use some rennos or general up keep.

Partner

10/10

Exceptional

28 Feb 2026

David

The room is excellent. Very clean. It’s a little noisy from the room up above when they drag the chairs on the floor. The staff Kylene is very helpful and professional. All smiles and very polite. It has all the amenities that I need.

Self

8/10

Excellent

26 Feb 2026

James

The staff was marvelous. Professional, always friend ready to assist. They made the stay extremely nice
The room was spacious and clean. The spa was very good

The downside was the fitness area was poor. Treadmill was outdated and not working properly.

Another downside was the barstools at both areas were broken and old.

If it wasn’t for the exceptional staff, it would be a worse rating.

Self

8/10

Excellent

16 Feb 2026

Josefina

The staff were wonderful, rooms were ckean, some of the dishes served lacked flavor. It would be nice if there are more varieties of fruits for breakfast.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Dante

Yes

Leisure Family

8/10

Excellent

24 Jan 2026

Kristyna

Great restaurant, employees are very nice, friendly and helpful. Nice two pools. Unfortunately you cannot swim in the ocean, but we knew this. one star less due to not having enough pool chairs. One pool does not have any lounge chairs only regular ones, the other pool has only few, too many people at the resort. Otherwise nice pit stop on the way through Palawan.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Daniel t

Very nice and professional staff

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Michael

Great location and airport shuttle efficient. Clean and comfortable bed. Great staff. Breakfast was okay but very basic.

Partner

10/10

Exceptional

07 Jan 2026

Carmelita

Its nice to stay in this hotel because the rooms are clean and bathroom is also well maintained. The staff are super nice and the pool was very nice to relax in.

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Andries

Clean room
Friendly and efficient staff

Leisure Partner

10/10

Exceptional

19 Dec 2025

Matthieu

Great place to stay for a family me

10/10

Exceptional

07 Dec 2025

Miguel

Excelente hotel, buenisima experiencia. No tiene playa.

Partner

10/10

Exceptional

26 Nov 2025

Maria M

Friendly people great food!

8/10

Excellent

13 Nov 2025

James

Clean rooms! Very nice staff

Leisure Family

2/10

Poor

09 Nov 2025

Young Chan

I never been there. I did buy packages with this hotel they gave wrong flight so I went other island. I ask for refund my money back that this hotel declined

10/10

Exceptional

31 Oct 2025

Saul

Room was clean and staff was very helpful

Leisure Self

8/10

Excellent

29 Oct 2025

Peter

Rooms were great some inconsistencies with food and staff but overall satisfied would stay again quiet and close to airport

Leisure

10/10

Exceptional

22 Oct 2025

James

We were very happy with this resort, the amenities, staff, food and options in the area were excellent. Highly recommend renting a Tuk Tuk to get around

Leisure Family

6/10

Pleasant

06 Sep 2025

Jane

Property was outdated and run down staff friendly did not enjoy the food

Leisure Partner

10/10

Exceptional

03 Sep 2025

Matt

Really nice place, buffet for breakfast was fantastic

Leisure Partner

10/10

Exceptional

24 Aug 2025

Julius

Fantastic

Leisure Family

10/10

Exceptional

20 Aug 2025

Scott

The views are so stunning that we couldn't stop taking pictures. We were in the suite closest to the beach and it has its own Jacuzzi. The hotel also has a pool and a fine restaurant. There is so much to do in El Nido, but we could have spent all our time at the resort.

Leisure Family_with_children

6/10

Pleasant

05 Aug 2025

Laurice Ann

Great selection and food seasoned well. Staff went above and beyond

Leisure Family

10/10

Exceptional

20 Jul 2025

Jorge

Very friendly staff

Leisure Partner

8/10

Excellent

20 Jul 2025

Jim

This is a wonderful property located on the water. The staff is amazing. Food was amazing. The only problem I had was the refrigerator. Wasn’t able to refrigerate our drinks cold or if you have insulin or medicine that requires to be cold these refrigerators won’t do it. I would expect better for the price you pay for the room.

Leisure Partner

8/10

Excellent

08 Jul 2025

Melanie

We were a little disappointed that the 'beach' was just water that you couldn't get in, just look at. The pool was great and the food was good. It was a good find!

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Jonalyn

The property is clean and

4/10

Poor

15 Jun 2025

Maricar

on the first night, i was extremely disappointed in Costa Palawan. I had booked before in 2023 and had a great stay so decided to book again when I returned to Puerto Princesa. Upon arrival in 2023, they had my name and my friend’s on a TV welcoming us and gave
us complimentary welcome drinks which were just some of the things i loved about my previous stay as it made us feel very special! this second time around, I booked a queen room for my partner and I. When we got to our room, we found ants. I called the front desk to let them know and request a room change but am told that housekeeping would be sent to check the situation. We wait for about 30 minutes in our room and this is after over 8 hours of travelling so we’re spent, hungry, and frustrated at this point. We head down to the lobby to let them know that we are leaving to get dinner and would like a room change when we get back to which they agree. however, we find out that they sent housekeeping to the wrong room which meant we were waiting in vain the past 30 mins. When we come back from dinner, we get our room changed to one with two smaller beds. we didnt mind sleeping in separate beds as long as the room was clean so we agreed to this change. when we get to our new room, we find ants once again. i let them know, again, that there are ants in our room and the staff at the front desk tells me that they were shocked this is happening because they don’t usually ever have an ant problem. he offered to send housekeep

Leisure Partner

10/10

Exceptional

14 Jun 2025

Keith

The staff and accommodations are exceptional.

Business Friends

6/10

Pleasant

27 May 2025

Piedad

The hotel is good, clean, location is not good. We booked it because it offers a nice beach in the pictures, but there is not beach to enjoy and town and restaurants are far away. No reason to pay a resort fee, because there is not resort.

Partner

10/10

Exceptional

25 May 2025

Paul

Only I stayed one night. No complaints. But if ya looking for a great ocean view this isnt it

Leisure Partner

10/10

Exceptional

13 May 2025

Darby

We only stayed for 1 night at this hotel but it was well worth staying here. The staff were very friendly and helpful with transportation accommodations. The buffet was good, and they told us for good dining options to go to the Baywalk which was amazing to see around sunset, it was a little hidden gem. I would certainly recommend this hotel if you’re staying in the area.

The rooms were very clean and the hotel was well managed and maintained. Beautiful little spot right in the ocean

Leisure Partner

10/10

Exceptional

13 Mar 2025

Mike

This is a very affordable and clean place to enjoy the beautiful views and relaxing environment.
A must for all travellers to Palawan.

Leisure Partner

6/10

Pleasant

20 Feb 2025

David

The rooms are clean and spacious. The front desk staff were very friendly and helpful. The swimming pools(2) are large, however there aren’t enough loungers to accommodate all the pool guests. The grounds are lovely and well kept, however there is no sandy beach as implied by the advertisement. The swamp like ocean borders the front of the property, there is no hope of swimming there. Breakfast is very limited in both food and dishes/utensils. Every morning I was searching for coffee cups, glasses and utensils while 4-6 staff stood in the kitchen area talking. Often the one and only fruit option was empty. I would have to request for fruit to be replenished . The drinking water dispensers on my floor were often empty. The property is isolated, there is not much to do in the area.

8/10

Excellent

18 Feb 2025

JAMES

Overall a well run hotel. Staff was excellent, a good restaurant on-site, and beautiful spacious rooms.

Leisure Partner

8/10

Excellent

08 Feb 2025

Jack

Wonderful buildings and facilities and furnishings. They have a seawall to keep the ocean out so at high tide there is no beach. It is not a one stop destination, at least for me. Staff is more than helpful! Was surprised that there was a charge for a bucket of ice. It served my purpose, close to airport for an early departure.

Leisure Family

8/10

Excellent

28 Jan 2025

Chris

Nice and quiet hotel,great swimming pool and bar area outside.
Staff all very friendly

Partner

10/10

Exceptional

18 Jan 2025

Amin

Excellent stay

It’s a resort, by the beach and well secluded. Staff are super friendly and helpful. Rooms are very spacious. They provide airport transfer service and the airport is close.

Self

8/10

Excellent

13 Jan 2025

Shu Sing

Excellent staffs, super friendly & helpful!

Leisure Family

6/10

Pleasant

05 Jan 2025

Norma Mina

Stayed there with family for 3 nights. Staff werr accomodating & friendly. However, there were some things that could be improved.
Toothbrush provided was very hard. Feels more like brush for cleaning the toilet rather than for teeth. If you're staying here, my advice is to bring your own toothbrush. There were stains on the walls, most likely from previous room users. The place could do a renovation.

Leisure Family

10/10

Exceptional

28 Nov 2024

jose

We were treated like a VIP, staff were courteous, smiling and very professional particularly Front Desk person named Arlene or Erlene?. Very friendly staff

Since this property is away from the rest of the hotels, Or restaurants there’s only one choice of restaurant- food was great but if you eat late most ingredients are gone.

I’ll still recommend the property

Leisure Partner

2/10

Poor

04 Oct 2024

tony

To far away from everything and to isolated, beach from basically useless

Leisure Partner

10/10

Exceptional

22 Jul 2024

Mario

Great staff and great food.

8/10

Excellent

16 Jul 2024

C. Steven

Great staff

Business_and_leisure Family

8/10

Excellent

06 Jul 2024

Julie May

The hotel offer airport shuttle which is great. Front desk are courteous and helpful to inquiries. The room bathroom and toiletries needs better offering. Towels given daily were not consistent. One key card given and extra card will cost you 500 pesos deposit. I agree with others that the restaurant food and tasting lacks flavor. We were there for a whole week and breakfast buffet is almost same and not very tasty. Also I honestly don’t know why most staff in the restaurant loves to chat and flirt/tease each other around hotel guest to hear rather than focusing on their job or keeping it professional. We decided to eat out after breakfast. The hotel resort overall was great and very clean, we lived the beach views and to walk around after breakfast. Another thing that employees needs training is to consistently greet the hotel guess whenever we walk by them, There were some who says hi and then some awkwardly stare at you or walk pass you without saying anything, again we were there for an entire week. In Manila we stayed for 5 days, every employee there stood and greet the guests whenever we walk by them. The new lifeguard was great btw. He’s been there for a month and used to work for Red Cross I think. He’s very knowledgeable and even assisted us during low tide when my young son wanted some shells. He made our hotel experience better! The beach area and pool is great for kids to enjoy, Massage hut by the beach needs better cleaning but the massage itself was great.

Leisure Family_with_children

8/10

Excellent

27 Jun 2024

Art

On the shore and great views and able to kayak around right off the beach. Massages on the beach. Service was great overall. Rooms were nice and s lot of space.

Leisure Family

6/10

Pleasant

10 Apr 2024

Verified traveler

Reception Staff need Customer Service Training

Bad start to stay when power would not turn on in room with entry card. Reception staff refused to believe it was faulty instead insisting we were not inserting card correctly. Eventually maintenance person sent who needed to rewire the power. Would have been nice if reception had taken our concerns seriously when first mentioned. Room was also full of mosquitos as a door had not been closed - reception ignored our concern.
Remainder of stay when not having to interact with reception staff was excellent.

Partner

8/10

Excellent

06 Apr 2024

Catherine

The staff were very friendly, but they do not display the level of service in the restaurant we are accustomed to. For example, they did not clear away dirty dishes during meals & never asked if we wanted anything else. The buffets had limited options & empty dishes were not filled again.

Leisure Partner

2/10

Poor

01 Apr 2024

larry

Stay somewhere else. Book somewhere else

Hotel was dire. Room cleanliness appalling. Smelly fridge not cleaned in years. Linen dirty. Food - tuna sandwich without tuna. Tv without remote control.
Issues brought up with reception AND hotels.com poorly addressed.
Shower required a dancing act to get wet.
On returning home. Chat with Hotels.com left everything to be desired.
Request for complaints email was met with we don’t do that. So this review is now about both hotels.com and the hotel. Both a disaster.
Request for chat transcript promised but not received.

Self

6/10

Pleasant

17 Mar 2024

David

Great hotel ... shame about the food

Well appointed hotel. Great staff .... but the food service leaves a lot to be desired.

Partner

10/10

Exceptional

09 Mar 2024

Grace

Nice place to relax and unwind. Great staff, super friendly and great service.

Leisure Partner

10/10

Exceptional

03 Mar 2024

Verified traveler

Great!!! but…

Filipino food was excellent, pizza and burger was disappointing. Had to keep getting a new wifi password constantly because it would keep expiring

10/10

Exceptional

02 Mar 2024

John

Lovely resort hotel - pay only a small amount extra for a pool room. Patio doors lead to your own balcony with steps down into the pool. Buffet style breakfast and we also enjoyed a grill night on Friday with singing duo. Reasonably easy to reach town using the motorised tricycles and the hotel offers complimentary airport pick-up and return

Leisure Partner

10/10

Exceptional

19 Feb 2024

Steve

A

8/10

Excellent

16 Feb 2024

Dennis

Nice resort with pools and set up well

Leisure Partner

10/10

Exceptional

15 Feb 2024

Dennis

We enjoyed out stay. The pools were great. Breakfast on the Patio near the beach was so nice I did not want to leave. I would have been happy to stay longer.

10/10

Exceptional

07 Feb 2024

marlon

Resort costa palawan was quite beautiful!’lovely grounds and swimming pool ! Rooms are big and sleeps comfortably! Sound proof ! Hotel staff is very friendly and helpful! Love their exotic plants and flowers ! Hotel is tucked away on the beach ! Breakfast is excellent lots of options and local dishes as well ! Pool closes at 10 pm ! The beach is not nice ! Water looks brown and always low tide till 1pm that’s when the ocean will reach the shoreline! Check in is quick and they accept cash and credit cards ! Very relaxed and quiet resort! I had a great time ! Their food and drinks are excellent!

Leisure Self

10/10

Exceptional

06 Feb 2024

Sheila

The room was spacious, the staffs are friendly. The foods at the restaurant are tasty and well priced. The included breakfast was filling, selection was ok.

I had a massage and it was really good.

My only comment was the toilet rolls, they give us tiny rolls every day which I find odd. Other than that, I highly recommend this hotel.

Leisure Family

8/10

Excellent

28 Jan 2024

Wayne

A lovely spot for relaxation and seclusion.

8/10

Excellent

24 Jan 2024

Alex

Very good facilities and service.

Leisure Family

10/10

Exceptional

23 Jan 2024

Maria Rona

Overall beautiful 😍

10/10

Exceptional

19 Jan 2024

Aljosa

Nice resort, clean, friendly staff,.

Leisure Partner

10/10

Exceptional

07 Jan 2024

Kenneth

Goid value

High quality place , low key
10 min from airport or malls
Quiet place to relax
Nice pools & good food

Partner

8/10

Excellent

26 Dec 2023

Lea Lorraine

The biggest con to Costa Palawan is that it isn’t really a beach front property. The beach there is not swimmable, more like an estuary. You have to walk far away to get to the actual shore. The best beaches are an hour drive from that area.

Also, the building is strategically next to the pool, so most rooms will be advertised as “pool side”. You could be checked in in the 3rd or 4th floor and still be labeled as pool side.

The room we were checked in is nice and clean, but the shower didn’t have a soap caddy, so it was a challenge finding a spot to leave the soap/ shampoo while showering.

The spa is a laid back hut next to the “beach front” so you get the breeze while getting a massage. The masseuses were great.

The breakfast didn’t have a lot of variety for the 4 days that we were there, but it wasn’t bad at all. There’s an egg station where a staff cooks the eggs the way you want.

The staff is very polite, people in Palawan are generally very hospitable and friendly. Love that the hotel offers free pick up and drop off from and to the airport. When we asked for a makeup room, the sheets weren’t changed, but other than that it was throughly cleaned.

For a 3 star hotel, the stay is worth the pay.

Leisure Partner

8/10

Excellent

20 Dec 2023

Yui

Friendly staff and a wonderful resort in general. Particularly appreciated the extra helpfulness and flexibility of the staff we interacted with. Room for improvement could be that more information of the local tours and surrounding area could be provided on the first day or placed in the room for easy access.

Leisure Partner

8/10

Excellent

19 Dec 2023

emma

The hotel was nice and clean . The staff are very accommodating . The hotel are right on the water but no access to the beach. The free breakfast are good but same food every morning.

Partner

6/10

Pleasant

17 Dec 2023

Steve

This hotel was not a nice as the pictures. They were doing construction so the main kitchen and beach dinning were closed. The dinner service took way too long. But the most disappointing aspect was the beaches. They were dirty and unusable. I was expecting to be able to lay out and enjoy the beach but that wasn't possible. The hotel room was nice.

Leisure Family_with_children

8/10

Excellent

16 Dec 2023

Victor

It was new and clean property, close tot he beach but most times the beach are not the best in that areas, staff are very accommodating to guest, but breakfast has minimal food choices and not so much changes everyday for the meals, the bathroom and showers are small and is always problematic though, I called many times and someone came right away but they were never able to fix it until we checked out, otherwise property was very clean, quiet and well maintained.

Leisure Partner

8/10

Excellent

08 Dec 2023

Bruno

The nicest resort I've stayed at but no access to beach there.

Leisure Partner

2/10

Poor

04 Dec 2023

Michael

Pictures are very deceiving and misleading. Place was deserted and a very outdated property that was not clean at all and needed serious renovation. Took over an hour to get an appetizer that came out cold, and there was no bartender to even get a drink because the property was very short staffed.

Leisure Partner

2/10

Poor

03 Dec 2023

Justin

Traveler beware! This is the worst place I have ever stayed. I would not recommend this place for anyone. The staff is not friendly. Upon check in they sent me to the wrong room from my reservation. They corrected that after I brought it to their attention. The shorts don’t work as the hot water heater doesn’t heat the water. When brought to their attention they send unqualified and rude staff to try and fix the problem. Please stay away from the restaurant if you decide to stay here. We waited one hour and a half for our appetizer and main course. The food was full of hair. Very unsanitary restaurant with horrible service. I refused to pay for the food. The shuttle driver is very rude. You can take this review with a grain of salt, but please stay somewhere else. You have been warned by this review.

Leisure Partner

10/10

Exceptional

09 Nov 2023

Robert

We stayed for 6 wonderful days. The property was excellent. The staff kind, professional and personable. We will be back. This resort offers a restaurant, bar, massage, pool and is just about 10 minutes from town. The resort is safe with a posted guard and security often seen walking the property. The staff were simply amazing. everything we asked for was granted effeciently with a smile. I would highly recommend this resort to any family who is looking to enjoy the beauty of nature with 5 star amenities. Local transportation picks you up at the front door of the property and will take you anywhere you wish. The front desk staff arranged day trips and massages for us. I award this property a sixth star. Thank you for a wonderful stay.

Leisure Family

8/10

Excellent

29 Oct 2023

THOUAYBA

Very nice experience, friendly staff , food is nice . Calm .

Friends_and_family Family

8/10

Excellent

19 Oct 2023

Sotirios

Short quiet stay

Stayed there 2 nights while visiting Puerto Princessa.

Location a bit outside the centre so used tricycles to go more centrally, not too much of an issue for me but they are not the most comfortable mode of transport. There is nothing around the hotel I believe and the beach is not one you would swim in. They do have swimming pools if you want swim or just chill. Breakfast was ok, not much variety. Staff polite and friendly.

One thing that bothered me a bit, why is the toilet roll so tiny? Only place we saw this during our Philippines trip.

If you want to stay away from the centre the hotel is nice and quiet and quick access to the airport.

Partner

10/10

Exceptional

16 Oct 2023

Victor

This hotel has everything you need. The staff was very friendly and helpful.

Leisure Family

10/10

Exceptional

16 Oct 2023

michael

New clean and peaceful

Business Family

10/10

Exceptional

01 Oct 2023

Rosalinda

First time traveling with my sister with her families they really enjoy amenities like pool, breakfast are great, good service spa reasonable price, restaurants really good as well, very large property, free shuttle service the airport. I really recommended this property

10/10

Exceptional

19 Sep 2023

Daniel

Beautiful place in Palawan

From the time we arrived in puerto pricessa it was just awesome. The shuttle driver was outside holding a sign up and I was able find him no problem. We arrived at the resort and was given a welcome drink. Wow! The resort was just top notch . The workers were amazing. I loved the accommodations. The amenities, the restaurant that was on site . The whole stay was just a WOW. My wife and I will be back for sure. Thank you to everyone at the resort that gave us a memorable experience..

Partner

10/10

Exceptional

16 Sep 2023

Kevin

Very nice..Rooms were very spacious.

Leisure

8/10

Excellent

15 Sep 2023

Kevin

The hot water failed to work after the 1st day. Television reception was poor.

Leisure Family_with_children

8/10

Excellent

14 Sep 2023

Francis

The facility is beautiful and the staff is very kind and knowledgeable. The pools are fabulous. Front desk staff is top notch. Breakfast is missing a few things. Maybe some more types of fruit, yogurt, breads and (real) fruit juice. Overall a tremendous value. We are coming back in just a few months!!!

Leisure Partner

10/10

Exceptional

27 Aug 2023

Venessa

Beautiful and clean

Leisure Family_with_children

10/10

Exceptional

22 Aug 2023

Alan

Excellent main complex and very pleasant/ helpful staff.
Unfortunately the restaurant/ breakfast/dinning was not to an interational / good standard.

Leisure Partner

8/10

Excellent

21 Aug 2023

Jaime

Great, friendly style call mom an easy access the transportation and toes. It is quite remote though.

Business_and_leisure Self

10/10

Exceptional

21 Aug 2023

Venessa Leanna

Beautiful, Clean, the staff is AMAZING!!!!

Leisure Family_with_children

10/10

Exceptional

08 Aug 2023

Lou

The resort reached out to me to get my flight details coming into the airport for pickup. Our driver was waiting for us when we arrived. It was a quick drive to the location. It was guarded and gated, so it was safe.

The check in was quick and smooth. All the staff members were professional, helpful, and friendly here. No complaints there. They can easily sign you up for different tours and activities an picking you up from the hotel. Also, like others mentioned, they have an in house restaurant. We found it decent, not great. The service and atmosphere was great from it. Free breakfast was ok as well.

Since it rained a lot during the day, can't comment on the beach section. We partook in a one hour massage, that was heavenly and recommended. One morning, we were able to walk to the entrance and get a trike directly across that seems to be a service for that resort. We were able to use him as a private guide and driver for the whole day. So it was really helpful to us and to him to have a steady day. He took us all over, then to a beach and restaurant. We agreed to a certain price, but ended up paying him 2,500 pesos, a bit more, at the end for his help and patience.

The room, since getting a good deal through Expedia, I went with the best suite because it was a good price for me. It had everything you could want and then some. Waiting room with a half bath, full bath with giant walk in shower and dual heads, big bathroom, giant comfortable bed. Every luxury. Great stay!

Leisure Partner

8/10

Excellent

31 Jul 2023

Nina

The property was located directly on the beach with walkable access to other resorts, restaurants, and beaches if you walk along the shore. Walking on the roads could be a bit tricky as they are narrow and do not typically allow for 2 cars to pass at the same time. There are no sidewalks in that area. The on site restaurant was convenient so I did not have to leave the property unless I wanted to. There was a spa, a gym, 2 pools, and various other facilities on the property.

Leisure Self