SAN JUAN EASY STAY INN TAINAN

10/10

Exceptional

07 May 2025

Nancy

Great service

Very nice room. Beautiful bathroom.

Generous breakfast. Staff was super friendly and helpful.

Friends_and_family Family

8/10

Excellent

27 Feb 2025

Verified traveler

The stuff is extremely friendly and helpful.

Partner

8/10

Excellent

24 Feb 2025

Sonia

Great service

Partner

10/10

Exceptional

19 Apr 2021

Verified traveler

A nice, clean hotel on Ximen street near the big Shin Kong Department Store. Very comfortable with a nice lobby with drinks and snacks. A little small, but it is nice. Friendly staff as well.

Leisure Self

4/10

Poor

09 Dec 2020

Tiffany

Dissatisfied. Checked out within a few minutes.

We had a dispute with our cab driver on the way to the hotel and were dismayed to see that the hotel wasn't very secure as we were concerned that the cab driver could come in to harass us later.

There were several doors leading into the hotel, One that lead directly to the elevator that was not visible from the reception desk. The elevator also did not require a keycard to go upstairs also further comprising security. The hotel room was clean but it was just a bit more run down than the pictures portrayed.

We booked 2 rooms for 2 nights and after seeing the elevator setup and how easy it was to get to the hotel rooms, we decided literally within 5 minutes of checking in that we did not feel safe. We requested to check out and if possible, either a full/partial refund or a credit for either a later date or another location. Repeatedly we were told no. No exceptions. Hotels.com said they couldn't help us as it was up to the hotel's discretion. We had a local friend call for us who later was told by the hotel that it was up to hotels.com (not truthful) We were disappointed but checked out within 20 minutes.

On the way out, to add insult to injury, there was a small step that was not clearly marked at the entrance (there was yellow hazard tape on it that had faded away) and I fell, bruising my legs in several places, twisting my calf and skinning my knee. I was offered a bandaid.

So no, I did not have a good experience here, did not feel safe, so did not stay.

Friends_and_family Family

10/10

Exceptional

20 Aug 2020

Verified traveler

地點好，四人房空間大，但停車較不方便，記得要先預約車位！

8/10

Excellent

30 Jan 2020

Uji111

It would not find the simile face during check-in and check-out

Friends_and_family Family

8/10

Excellent

03 Nov 2019

Verified traveler

Visit Tainan and have pleasant stay at San Juan.

The hotel is right next to the most up scale department stores and walking distance to eating places which is one of the Tainan attraction, next to the historic land marks.
Would like to give higher review, but always leave room for improvement.

Friends_and_family Family

8/10

Excellent

22 May 2019

Fei Sze

Good location, Great environment.

The location is great. the room is spacious and clean. However, the bathroom is small and the design is a bit weird.

Partner

4/10

Poor

21 Apr 2019

Wayne

Unpleasant experience, untrained staff

well, sort of unpleasant. Smelly washroom, misplaced order, booked for my friend too and they didn't have it printed and informed to the front desk, so we stood there for almost half a hour. Untrained staff and small room with no facility after all. Unless you are aiming for the location, else we don't recommend this place at all

10/10

Exceptional

30 Nov 2018

Jia Tien

Simple

Simple, clean, decent location, and friendly staff

Friends

6/10

Pleasant

25 Jul 2018

Co

The air conditioner is cool in bed area but it’s hot in toilet.
Staff didn’t introduce the environment and even where the elevator is.

10/10

Exceptional

27 Apr 2018

Steve

10 out of 10

For what I paid through Expedia I honestly can not recommend this hotel highly enough.It was spotlessly clean,the large bed possibly the most comfy I have ever slept in,everything was brand new and the location perfect for exploring Tainan.
Negative points ... none!
Some of the reception staff's English was rather limited but heh this is not Blackpool we should not expect everyone to be perfect in a foreign country.
My advice ... book now before the price goes up!!!!.

8/10

Excellent

28 Feb 2026

盛權

水壓不錯

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Kazuyuki

客室は清潔でした。新光三越のほぼ隣なので買い物にも便利でした。高鐵台南駅からのバスも近くの停車場に止まり高鐵のキップを持っていれば無料で乗れますのでこれもありがたかったです。

Leisure Family

6/10

Pleasant

04 Jun 2025

CHIAWEN

因為地點方便而選擇了這家，有提供早餐也還不錯，沒想到房間冷氣噪音非常大，即使風量開到最小還是很大聲，然後開到睡眠模式也是一樣沒改善，吵到一整夜都很難睡，然後枕頭也是很難睡，退房時忘了跟櫃台反應

Business Friends

10/10

Exceptional

29 Sep 2024

DAISUKE

清掃が行き届いています。とてもスタッフも丁寧で､日本語でも案内をいただきました。

Leisure Self

6/10

Pleasant

12 Aug 2024

YUEHJUNG

衛浴無抽風設備

浴室無抽風設備，整間驗煙霧瀰漫(我住501號房)

Friends_and_family Friends

10/10

Exceptional

24 Jan 2023

Sheng-chung

非常優質的商旅

地點非常好，房間很大，很乾淨，服務人員態度非常好。

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Verified traveler

櫃檯人員非常熱情，服務優質！也樂於幫助解決問題，交通方便！

Leisure Family

6/10

Pleasant

03 Dec 2020

Verified traveler

房間不錯，熱水有熱但有點小不穩，危機處理不是很好。

不知為何一直停電，且越接近退房時間時也沒有改善，最後依然準時打電話告知退房時間已到，收拾東西的節奏都被停電打亂非常趕，但也沒有特別表示什麼，感覺不是很好。

Partner

10/10

Exceptional

27 Oct 2020

FANG-YU

房間乾淨整潔空間寬敞，還面對西門路，又是另種風景，更厲害的是還有小陽台，適合有吸菸的朋友

Business Partner

8/10

Excellent

12 Oct 2020

Chia Ling

房間舒適，床很好睡，飯店位置也很方便。唯一缺點是隔音不太好，隔壁若拉椅子較大聲就會聽到，在浴室也會聽到隔壁浴室的水流聲。

Self

8/10

Excellent

06 Oct 2020

Verified traveler

市區的方便住宿

飯店很新，客房舒適整潔，床也很舒服，在藍曬文創園區旁邊，所以停車要另外付錢，機車可以免費停樓下，但進去要請服務員開門，服務人員很nice，但還是不太好意思。有免費的洗衣烘衣機可使用，卻沒有提供洗衣粉，略不方便些。整體住宿覺得很不錯。

Partner

6/10

Pleasant

04 Oct 2020

Yenliangchen

隔音不好，其中有一間沒熱水，後來換了房，停車位在網上沒有寫的很清楚，其實是可以預約的，讓我們在外面的路上繞路找停車位

Leisure Friends

10/10

Exceptional

27 Sep 2020

YU HSI

地點很好，房間乾淨，服務很好

地點很好，房間乾淨，服務很好

Business

6/10

Pleasant

13 Sep 2020

YU TING

冷氣忽冷忽熱

房間整體和服務態度都非常好，但是訂了兩間房間的冷氣屬於舊式的，所以會忽冷忽熱的，導致鼻子過敏，再來就隔音不好，不過冷氣問題還是比較大，如果可以改善，下次還是很願意來住。

Friends_and_family Family

6/10

Pleasant

07 Sep 2020

Verified traveler

未說明停車場需事先預約才能停車，到了櫃檯報到時才知道，感覺很不好，可惜了
！

Friends_and_family Friends

10/10

Exceptional

11 Aug 2020

Verified traveler

乾淨整齊方便

Business

8/10

Excellent

07 Aug 2020

CHIH CHIANG

謝謝,提醒及抱歉

8/6 號15:00前到現場提出想要提早入住，因為我們當下真的很需要趕快休息或是直接取消訂房北上。謝謝接待人員協助安排房間讓我們提早入住。

當日19:00左右也已退房，但我隔日11:30還接到電話跟我說退房時間已過需要加時嗎？

關於這點，貴公司在訊息傳遞上可能要再確實一點，因為我人在家睡覺也被morning call 了。

另外，也再跟當天接待我們的櫃台人員說聲抱歉，我們真的不是要盧不能提早進去就要退房，我們真的是很急迫的需要休息，不然就是要直接離開，等待對當下的精神狀態是一種煎熬，倒不如直接北上。

最後，因提早退房，所以發票還沒準備好，已有留下公司地址，再麻煩記得開立後幫忙寄出。

謝謝您們的服務，房間很舒適。
by 孫先生

Business

6/10

Pleasant

07 Aug 2020

Chinwei

隔音不好，沐浴乳架損害，冰箱有上個房客的水

Business

8/10

Excellent

21 Jul 2020

Chih Hsiang

房間空間有點小，浴室蓮蓬頭水壓不足