Name: U Magic Palace
Address: Kamen St 2, 322, Eilat, 88000, IL

4/10

Poor

28 Sep 2023

Yosi

Low level hotel

I arrived on the first day to check in. I was treated badly and disparagingly by the receptionists as if they were doing me a favor. I got a room with a shocking view even though I was promised a room with a sea view Finally, after proof, they changed my room with a very disrespectful attitude, as if they were doing me a favor. Rooms are very outdated and not renovated. There are not even any electrical outlets available. Old furniture Breakfast is a reasonable level and nothing more. I do not recommend this hotel. I was really disappointed. It is better to add 40 dollars more and sleep in a more advanced hotel.

Self

8/10

Excellent

03 Oct 2021

Shavit

A nice hotel

Nine hotel. Rooms is not so big for 2 + 3 but it was OK.
Nice breakfast and dinner.
Nice pool.

Friends_and_family Family

8/10

Excellent

04 Sep 2020

Keren

A pleasant stay

We had a very pleasant during the week.
The staff members were very polite and helpful.
Gorgeous pool.
Only minor things, the breakfast buffet didnt have scarmble eggs (possibly due to Covid 19 regulations)

Partner

2/10

Poor

14 Jun 2020

yuliya

Awful

horrible, old hotel, the furniture is falling apart, the food is not tasty, the meat is overexposed, dry. instead of a carpet, tiles can be heard as neighbors move furniture from above, furniture moved above us from 11 at night, for two hours we could not sleep, as a result, at one in the morning we had to change the room and collect all our things. I do not recommend this hotel to anyone and I will not return to it myself

Partner

10/10

Exceptional

09 Jan 2020

ELI

Every thing was good
I will come. Next

Partner

10/10

Exceptional

17 Dec 2019

Nalini

Good location and excellent breakfast.

Friends_and_family Family

6/10

Pleasant

08 Oct 2019

Eduardo

In need of a facelift

This hotel is in need of a renovation but the breakfast was one of the most compete buffets that I have seen. When I was there it was full mostly with families with children. The location is also very good.

Partner

8/10

Excellent

06 Oct 2019

Sapir

4 from 5

It’s was amazing, but the pool is not so much

Partner

10/10

Exceptional

14 Feb 2019

Saul

Perfect!

Such an amazing hotel! Beautiful rooms, amazing food, a lovely heated massive swimming pool, spotlessly clean and well maintained, and the best service I have ever experienced. Better than some of the 5* hotels in Eilat! Huge thanks to all the staff, especially Malka at reception, who did everything possible to make our stay so special.

Partner

6/10

Pleasant

30 Sep 2018

zabar

Expencive

Very small room for 5 people

Family

8/10

Excellent

19 Jan 2018

Manar

good..but

it was good but the room is small for 4 people 2 adults and 2 children

Family

10/10

Exceptional

19 Dec 2017

jane

the stay was very good

Partner

10/10

Exceptional

07 Dec 2017

m

break away

great value

Partner

8/10

Excellent

07 Oct 2017

david aviv

Well persevered nice design

Healthy very tasty food , excellent on everything is said about, friendly for kids ... we had a great time.....

10/10

Exceptional

12 Mar 2017

mousa

Wonderful

Wonderful weather it was great hotel

Family

8/10

Excellent

05 Feb 2017

Verified traveler

You get what you expect. This is not the best hotel in eilat, but it is ok. Room are clean food is good and the staff was very polite.
Value for money is good.

Family

6/10

Pleasant

20 Jan 2017

Verified traveler

it is expensive, had a higher expectations regarding the dinner and breakfast... I wouldn't say it is a five star breakfast or dinner

10/10

Exceptional

10 Jan 2017

Jose

Nice and friendly.

Partner

10/10

Exceptional

15 Aug 2016

Yoed

Great hotel for families, excellent food with huge selection, big rooms, good location

Family

8/10

Excellent

22 Mar 2016

Verified traveler

A great family vacation spot on the Red Sea

We stayed in a deluxe room with our kids, and the room was fantastic in terms of space and comfort. A baby bath and a crib were provided at no charge. The hotel staff was very kind and helpful. The breakfast and dinner buffets offered a very large variety of dishes. The hotel has a nice-size pool that is warmed up in winter, as well as a small Spa. It offers entertainment programs in Hebrew (we did not attend any event, so I can't tell how good they are).

Overall the hotel is in good condition, although some of the public spaces are not as clean as one would expect them to be in a 4-5 stars hotel. Nevertheless, with the beach and many restaurants within walking distance, and with the stunning scenery of the mountains surrounding the Red Sea, the Magic Palace is a very fine spot for a family vacation and for romantic getaways.

Family

4/10

Poor

20 Oct 2015

Verified traveler

Great accommodation, confused staff

Had a stay at the hotel and were content with the room however were informed upon check in that check out would be at 2pm. Included in that was a verbal confirmation and a printed paper stating it. We were contacted 4 times after 11 o'clock by attendants but never asked to leave, just asked how our stay was. It was passive aggressive on their end and confusing on ours until they had security show up at our door attempting to remove us by force. very displeased and unimpressed and a small issue they need to work out.

6/10

Pleasant

10 Mar 2015

Yaron

only OK

the additional bed for the kids was very uncomfortable. they slept with us eventually.
the children play area opened at 10:30 which is realty late.
the food was OK
the pool was OK

Family

8/10

Excellent

02 Aug 2014

kwhriten

Wonderful hotel

Hotel was clean, modern, and comfortable. The buffet was great with a big selection. I would stay there again.

6/10

Pleasant

21 Jul 2014

Ollie Fisher

Hotel better for parents with young children.

4/10

Poor

19 Apr 2014

bvino

Service leaves somethiing to be desired

We arrived at the hotel expecting two double beds. They offered a pull out couch for our two kids and charged us extra. We asked to talk to a manager and they told us the manager would call. We asked repeatedly to talk to a manager and they kept saying the manager was busy and would call. We left after two days with no call from the manager and having had a dirty room with no linens.

6/10

Pleasant

31 Jan 2014

gil

Not bad but not great

I was there 12 years ago and at the time it was a very nice and updated hotel.
I find that the rooms can use a face lift .
The pool is very nice and the view looking over the marina is nice.
Staff is friendly and the food is alright.

10/10

Exceptional

13 Oct 2013

rachel

Nice hotel. Close to shopping mall.

It was great. I got discount also and they gave us little cute wine and some chocolate. So sweet of them. I would go to rest again to the hotel.

4/10

Poor

25 Aug 2013

couple

for families

this hotel is a very good place. but many children, thus the swimming pool and the restaurant are very noisy. a bit chocking to see the behaviors in the restaurant, wastes, wastes and wastes in the plates...

Partner

8/10

Excellent

13 Aug 2013

Paulette Y

best for families

large,modern, clean hotel located on marina/lagoon side of Eilat. Five minute taxi ride from beach. Huge breakfast and dinner buffet was included in room rate. Hotel seems to attract lots of families with kids. If you are looking for quiet, look elsewhere. For action, this is the place.

6/10

Pleasant

29 Jul 2013

Eduardo

Vlose to downtown

The hotel was good, the pool is not very big and the internet was not good...

Family

6/10

Pleasant

22 Mar 2013

Paul

The hotel is worth $150 a night.

Don't pay more than $150 a night, because there is nothing luxurious there to pay more. 3-4 star hotel maximum.

Family

10/10

Exceptional

23 Feb 2013

Moshe

Wonderful Eilat accomadatiom

Magic Palace Eilat is a great place. Polite and attentive staff, especially on the dining room. Breakfast was bountiful, dinner. Gastronomic spectacle. Best views in Eilat, walking distance to almost all sites.

Partner

10/10

Exceptional

29 Jan 2013

LPF

very nice hotel for the price

Excellent location and value. Hotel was very pleasant and included a very good breakfast and dinner. I would come back.

6/10

Pleasant

30 Apr 2022

rachel

תחזוקה גרועה

מלון עם פוטנצייל אדיר התחזוקה גרועה עד מוזנחת חבל מאוד

Partner

10/10

Exceptional

22 Feb 2020

ELIA

Excellent hôtel pour un séjour en famille.

Nous avons passé un très agréable séjour, les chambres sont grandes et confortables, la literie d'excellente qualité, la vue sur la mer est magnifique, la piscine chauffée splendide.
Le petit déjeuner est copieux et diversifié et le dîner dépasse largement un excellent restaurent.
Je recommande vivement.

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Leon

Très bon accueil à l’écoute et très professionnel

Partner

10/10

Exceptional

31 Oct 2019

אורלי

מיטל הייתה מקסימה קיבלנו את החדר לפני הזמן מומלץ מאוד

Partner

6/10

Pleasant

16 Mar 2019

Verified traveler

Situe juste à côté de l’aeroport qui va fermer fin mars 2019.
Salle de bain vétuste. Ménage superficiel...
grande chambre.
1/2 pension correcte.

Partner

2/10

Poor

22 Jun 2018

patrick

Fuir cet hôtel....

Personnel incompétent et désagréable
Le pire hôtel que j’ai pu faire dans ma vie
Seules les chambres étaient dignes de cette catégorie d’établissement
Le restaurant était surchargé et les poubelles se trouvaient à proximité des tables dans la salle

Partner

10/10

Exceptional

27 Feb 2018

sofia

Mycket fint hotel , bra läge , mysigt . Vänlig och hjälpsam personalen . En vecka gick snabbt . Vi ör nöjda och kommer gärna tillbaka

Family

10/10

Exceptional

02 Sep 2017

ELIRAN

חוות דעת משהות במלון יו מג'יק פאלאס

מלון מעולה למשפחות, מהרגע שנכנסנו למלון צוות הבידור עט עלינו ועל הילדים, במהלך כל יום מהנופש היו מלא פעילויות לילדים.
בתחום המזון יש למלון יתרון ענק על המתחרים בכך שארוחת הבוקר מוגשת כל יום עד השעה 12:00 וארוחת הערב עד השעה 22:00.
כל ערב בריכת המלון פתוחה עד השעה 22:00, פשוט תענוג.
חדרים סטנדרטיים לחלוטין, רגילים וממוצעים.
נותני השירות במלון, היו אדיבים ונחמדים לכל אורך השהות.
אני אחזור לשם בשמחה וממליץ גם לאחרים להגיע

Family

10/10

Exceptional

14 Apr 2017

Mor

מלון ברמה גבוהה, אוכל מצוין , פעילויות רבות לילדים

היה כיף מאוד , מלון ברמה גבוהה , שירות אדיב ומקצועי .

Family

10/10

Exceptional

12 Feb 2017

DANA

אוכל ברמה עולמית !! אין דבר שלא היה טעים
מיקום מצויין נוף מהמם בקיצור אחד המלונות הטובים שהיינו רוצים לחזור עם כל המשפחה והאחים

Partner

6/10

Pleasant

27 Dec 2016

Joseph

Hôtel un peu excentre

En arrivant on nous a informé que nous étions considère comme des clients v i p
Nous nous sommes retrouvés avec uns chambre vue dur les parkings tout à fait ordinaire cet hôtel est surfait le ménage dans les chambres est affreux le seul point positif c est les repas sauf que la vaisselle n est pas très propre

Partner

10/10

Exceptional

04 Sep 2016

yaniv

כל מילה מיותרת

לא רציתי לצאת מהמלון הכל היה בסדר גמור מהכניסה ועד היציאה הכל מושלם

Partner

10/10

Exceptional

03 Sep 2016

Shlomi

חוויה של מלון :-)

ראשון עד ראשון אירוח על בסיס ארוחת בוקר וערב
האוכל היה ממש ברמה גבוהה השירות גם כן והיחס לילדים היה שווה הכל
מסיבות הפנינג בבריכה עד 23:00 כיבוד וגלידות חופשי ממתקים והפתעות לילדים
בקיצור מעולה!
תודה רבה

Family

10/10

Exceptional

29 Jul 2016

uzi

מלון שכיף להגיע בשלנית

קבלת החדר מוקדם מהצפוי.אוכל טוב,שירות מהיר.ופינוקים יומיים.

Family

8/10

Excellent

23 Apr 2016

Vladi

השהות היתה נפלה אך האוכל פחות, טעון שיפור מבחינת הטעמים

Family

10/10

Exceptional

19 Mar 2016

moayed

המלון ממוקם יחסית במרכז אילת ליד קניון השלג,השהות שלנו בבית מלון הייתה מצוינת נהנינו מהמלון,חדר נקי,הארוחות ברמה טובה ומקבלת אך לא מהטבות שיש במלונות,שירותי חדרים במלון מבחינתי הייה כשלון וולא מתאים לבית מלון שהוא כל כך מכובד,היחס של המלצרים ושאר צוות המלון הייה מצוין,האם אתם שואלים אותי אם אני ממליץ על המלון מכל הבחינות ביחד,כן אני ממליץ

Family

8/10

Excellent

08 Mar 2016

Verified traveler

אוכל ברמה מאוד גבוהה עם מגוון עשיר ושירות אדיב

Partner