Name: Double M Hotel @ KL Sentral
Address: Jalan Tun Sambanthan 4, Kuala Lumpur, 50470, MY

6/10

Pleasant

21 Jun 2026

Martonio

Location is the only plus point otherwise I wouldn’t give it a go . As a solo traveller it’s good enough but no more than an average stays .
Apart from a clean and comfortable room.
I would like to say please get your pest control checked as I found cockroaches lurking around in the dark around the floors, toilet area, on the table and occasionally on the bed too once the lights goes out .
Also FOH staff please be alert and professional and show some love and care to your guest . Ignorant is big let down and hope this would change for a better guest experience .

Self

2/10

Poor

06 Mar 2026

Olivia

Moldy room.

8/10

Excellent

01 Mar 2026

Kia Khee

Staff was courteous and rooms was clean

Self

4/10

Poor

22 Jan 2026

mabel

Dirty have insects 😫

Leisure Self

4/10

Poor

05 Jan 2026

Ryad

Tile on the floor was not properly glued, towels had stains. Front desk takes cash only but were very helpful when requested. Cheap hotel but you pay for what you get

Leisure Self

6/10

Pleasant

07 Nov 2025

Tin

Ok

Leisure Self

10/10

Exceptional

27 Sep 2025

Edmund

Well-priced hotel. Plenty of restaurants nearby with outdoor dining, or at nearby nu Sentral mall. An 8-minute walk to trains or buses to the Airport. KL Sentral rail station is a hub for most Light Rail lines.

Leisure Self

6/10

Pleasant

11 Mar 2025

Morteza

Double M Hotel in Kuala Lumpur

Hotel Double M is located in a busy street in Kuala Lumpur which is not accessible for the handicapped people if they want to got dropped off by a taxi or Mini Van in front of the hotel. The rooms are tiny, no windows and don’t have a sitting chair. Also, no refrigerator in the room and the safe wasn’t functional at the time of arrival. The TV has only 4 working channels and if you don’t speak Malaysian language or not a fan of Al Jezira, have no other choice. They don’t have a restaurant or coffee shop inside the hotel and not providing the breakfast for their gusts. Overall, I think the rating of this hotel is not exceeding than a 2 Star Hotel.

Self

6/10

Pleasant

22 Jan 2025

HYGINUS

Easy access, walking distance to KL Sentral and Nu Sentral. Would be great if the management could check on the condition of the room especially the eye-sore spill stains on the wall and the broken water heater shower knob/faucet. A more comfortable and pleasant sleep if pillow and pillowcase are without the musty smell. Otherwise, all good for the price.

Business Self

10/10

Exceptional

04 Jan 2025

Verified traveler

for the price it is worth it

a good stay for solo traveller, close to nu sentral bout 4-5 mins walk

sound proof not so much u can clearly hear ppl talking, vehicles on the street but good location, centre of KL so it is worth the price

Self

8/10

Excellent

03 Dec 2024

Elena

Pillows and blankets had an unpleasant smell. Towels that are supposed to be white, were rather gray. Wifi sometimes was not working. Other things are ok.

Leisure Self

8/10

Excellent

13 Oct 2024

HYGINUS

Strategically located. Good for a night stay.

8/10

Excellent

29 Aug 2024

Conny

Close to KL Sentral, comfortable for one

Close to KL and nu Sentral with many transportation and food options. Quite clean. Comfortable for one. It is small like everyone said but for this price, it’s a good deal.

Self

2/10

Poor

10 Jul 2024

SUDHKAR

Very poor service very rude behaviour by the front office staff Ac not working in the room vey bad service by staff very poor customer service

8/10

Excellent

06 Jun 2024

Muhammad wajih

Ok

Leisure

6/10

Pleasant

04 Jun 2024

HYGINUS

Strategically located and nearby to shopping mall and public transportation. Unfortunately, my TV did not function for the 5-day stay. The housekeeping lady has an attitude issue. Otherwise, everything was okay.

Leisure Family

8/10

Excellent

24 Apr 2024

Nai Lun Anthony

Nice little hotel in a quiet place near KL Sentral. There are ample choices for food and access to transport is also very convenient.

Leisure Self

4/10

Poor

27 Feb 2024

Antonin

Humidity! could not sleep!

I could not sleep due to the humidity.
To much humidity in the room crazy very bad!

Self

8/10

Excellent

25 Feb 2024

HYGINUS

Shopping and public transportation within walking distance

8/10

Excellent

25 Feb 2024

HYGINUS

Nearby KL Sentral. Public transporation easily accessible within walking distance.

10/10

Exceptional

19 Feb 2024

John

Great stay! My second time here in as many years...I'll be back

Leisure

10/10

Exceptional

15 Feb 2024

John

Great value! Super convenient location

Leisure Self

10/10

Exceptional

20 Jan 2024

Naomi

Fast and easy check in and check out. Lots of dining options in the area.

2/10

Poor

16 Dec 2023

Verified traveler

Worst hotel stay in KL

The place was very bad, with the customer service, served by the indian staff, very rude and frustrated with us. Thereafter, the interior of the room was very run down, and when we put our luggages, we saw a cockroach on the chair, which we had to remove it ourselves. The bedsheet and linen was stained with yellow spots. The bathroom was very dirty, and only provided 1 small bottle of shampoo and body wash each, seemingly taken from another hotel. The entire experience was very bad and would not recommend it to anyone. The price is also not worth the stay and would not book from this place again.

Partner

4/10

Poor

14 Nov 2023

Shaun

Dirty, but good for price.

Leisure

8/10

Excellent

20 Oct 2023

HYGINUS

Was good enough for my one night stay

Leisure Self

8/10

Excellent

15 Sep 2023

jenni

Excellent value and comfortable room

My booking was for 2 nights and I extended for a night as needed to finalize some paperwork. I was very happy with room which was good value. I had double with window for first 2 nights and then one without window for last night. Bathrooms well set up for small space and bed comfortable. Ac works and kettle and drinking water supplied. For me and 25kg luggage room was fine, might be squeeze for 2 western size people but suggest get a larger room as the have them. The room with window 101 was on street so didn’t open curtain. Room is probably one of the noiser given location but had no problems sleeping, Room without window was little more run down. Not sure if higher usage as cheaper or cause no window but was still comfortable. Able to leave luggage on last day after checked out. Would recommend and would certainly stay again. Location is good for access tomKl Sentral

Self

8/10

Excellent

08 Sep 2023

HYGINUS

Good price and easy access to public transport. Would be happier if the room is more spacious with extra hangers.

Leisure Self

8/10

Excellent

08 Sep 2023

HYGINUS

Strategic location. Just that the room could be more comfortable with a little bit more space. It's good though as I was travelling alone.

Leisure Self

2/10

Poor

01 Sep 2023

Tobias

The was not that clean and the service was very poor. They also over charging

8/10

Excellent

31 Aug 2023

Khoi

good

Business_and_leisure Friends

8/10

Excellent

24 Mar 2023

HYGINUS

Public transport easily available.

8/10

Excellent

23 Mar 2023

M J

I was good for the price paid. Convienient for Sentral Station and eateries. I will stay again.

Self

10/10

Exceptional

14 Mar 2023

Mark

Ideal for short stay

Leisure Self

8/10

Excellent

10 Mar 2023

HYGINUS

Strategic location to public transport, shopping and food

Business_and_leisure Family_with_children

10/10

Exceptional

29 Dec 2022

lim keng

Ok

Leisure Friends

6/10

Pleasant

16 Nov 2022

Stephannie

No soundproofing; okay for short stays but I was here too long becoming sleep deprived due to noisy guests & you can hear the \"loudspeakers\" from this location 5 times per day.

Business_and_leisure Self

8/10

Excellent

04 Oct 2020

Troy

I'll be back.

I will come back again for a 1 to 2 night stays.

Self

8/10

Excellent

14 Feb 2020

Mohamad Alihan

Friendly staff. Clean hotel.

Business

6/10

Pleasant

29 Jan 2020

Verified traveler

the televisyen signal was problem . and the staff said it will fixed on 11.00 pm but till i check out still no signal

Business Self

10/10

Exceptional

21 Jan 2020

Yang

Very convenient location. Clean room. Friendly staff. I am very satisfied with my stay.

Leisure Self

4/10

Poor

14 Jan 2020

Frans

Too small for two people

The room was so small that we did not use it. There is not even enough space to put our luggage down. We turned around and left.
Disadvantage of using booking site, no refund.
Please have establishments post the size of the rooms.

Partner

6/10

Pleasant

04 Jan 2020

Sergej

It was descent

Really tiny. Relatively clean. Staff was helpful. Good location if you are traveling by foot as it is close to KL Sentral which is LRT & Monorail systems.

Partner

10/10

Exceptional

31 Dec 2019

YONG

Value for money

Although the room is not very big, but it's tidy and comfy, even have safety box attached! Location is very good, outside have delicious food, NU sentral is just opposite. This hotel is really value for money, will definitely give a liked 👍

Self

8/10

Excellent

23 Dec 2019

Verified traveler

Short and comfortable stay

Good and comfortable for over night stay on transfer trip near Kuala Lumpur Sentral . Room is simple and with basic amenity.

Business

8/10

Excellent

13 Dec 2019

Gigi

The location is good and convenient, but the receptionist is absent sometimes , I did call twice from my room at night about 10pm but nobody answered.

Business_and_leisure Self

10/10

Exceptional

07 Dec 2019

Verified traveler

The room was small but had everything I needed for a few nights’ stay. Comfortable, clean and private. Tons of food options and convenient store outside, near to a laundry place, and also KL Sentral.

Leisure Self

10/10

Exceptional

05 Oct 2019

Verified traveler

Value for money. Strategic location and new building.

Friends_and_family Family

10/10

Exceptional

26 Aug 2019

Verified traveler

Good budget hotel

Location was just 5 minutes away from NU Sentral and KL Sentral station. Staff is friendly, and no complaints about service and quality. Do note though that slight noise from karaoke next door can be heard if your room is on ground floor.

Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

You get what you pay for, it’s still a bang for your buck. I’d recommend due to mobility convenience around the city

Leisure Self

10/10

Exceptional

03 Aug 2019

Verified traveler

(1) Tiny room but clean and comfortable beyond my expectation!
(2) Free luggage storage till 3:00PM
(3) Great location very closer to KL Sentral Station.
(4) Hawker foods just outside the hotel and even in a corner. There is also a street with small

8/10

Excellent

29 Jul 2019

Verified traveler

Overall good stay with a negative surprise.

Very convenient location near KL Sentral. Excellent housekeeping which both did a great job and greet with a smile. Unfortunately the staff was a variety of good and very unpolite. When kindly asking the receptionist at the time if there was a place to store my medicine I just received a \"No.\" with a very unpolite tone and zero interest in finding an alternative solution. During other hours of the day when other people were managing the reception, the behavior was always polite and kind.

Self

10/10

Exceptional

25 Jul 2019

Sam

One of the best budget hotel at this area, really convenience. Highly recommended

Business_and_leisure Self

10/10

Exceptional

16 Jul 2019

Verified traveler

Over expectation. It's new hotel. The room is clean.

Leisure Self

8/10

Excellent

02 Jun 2019

Verified traveler

Near to Sentral KL and shopping mall, that makes travelling to other parts of KL easy (e.g. Bukit Bintan)

Business_and_leisure Self

10/10

Exceptional

31 May 2019

Verified traveler

Hotel is clean and newly renovated i loved my time

Leisure Self

10/10

Exceptional

18 May 2019

Muhd

Toilet is clean room nice and good location. Easy to find food and friendly people's.beside is very near MRT. Easy get grab as well.

Business_and_leisure Family

6/10

Pleasant

27 Apr 2019

Verified traveler

the location is great but the room is really small and a bit noisy at night.

Friends_and_family Family

10/10

Exceptional

14 Apr 2019

Verified traveler

Clean and Comfortable. Would recommend and stay again.

6/10

Pleasant

07 Apr 2019

Tarin

The room are small and along the corridors. You can hear everything that is going on outside resulting sleepless nights. You will be awaken as long as there is someone walking past your rooms and the cleaners talks loudly and seems oblivion about it.

Business Partner

10/10

Exceptional

25 Mar 2019

Spencer

Great, recommended

Great little hotel. Friendly & clean.

8/10

Excellent

29 Dec 2018

Julie

Convienent for a single night stay in KL

Fine place to stay solo for my one night in KL. Conviently located a 5 min walk from the train station, so it was easy to get to/from the airport; local neighborhood so you can get a feel for the city. Flight arrived super early so they let me leave my bags for the day. Room was tiny as expected but clean.

10/10

Exceptional

22 Nov 2018

Victoria Songco

It's amazing to stayed in this hotel. Nice and cleaned. Thank you so much.

10/10

Exceptional

19 Oct 2018

Mark

Amazing Double M

I stayed at double m for 3 nights in September. The hotel was immaculate, great location, clean, great shower, quiet to sleep and great staff. The location in KL sentral is perfect for access to and from the airport via bus or train. Recepition staff were friendly, curtious and professional. Strong wifi. I highly recommend this hotel.

8/10

Excellent

07 Oct 2018

Atefeh

Good hotel, not good staff

The room was very clean and renovated exactly the same as its images. My room was in level G near to the counter so I could hear the voice of staffs and people who come for check in/out. The location is near to KL sentral so very convenient to access all over the city. Staffs were not friendly; they even don't move when new customers enter and also for check in/out. I asked one of the staffs to keep my luggage after check out for several hours. she accepted but even did not move to show me the store room. when I came back to collect my luggage she even did not care whether I took my own luggage or others!!! So I feel that it was not safe to leave my luggage there and suggest other people not to leave their luggage in this hotel after checking out. Totally the hotel was good and valued the low money paid (around 75RM/night) and I will book it again if the prices are kept low.

10/10

Exceptional

04 Aug 2018

Felipe

Came around 23:00, guy was ready to check me in. Gave a great food recommendation of Bistro Cafe. Place close to everything. I loved the shower head too.

8/10

Excellent

02 Jul 2018

Khairi

Good, clean, comfortable and affordable hotel...

Was on a solo 1 day 1 night trip to KL to watch a concert. So I just need a small room to put my bag and stuff in and a short rest before heading back to Singapore the next early morning...

Price is very affordable and room is very clean equipped with a safe box and some toiletries. Hotel looks new, thus the room being in top top condition.

Do hope the hotel can maintain its current standards and will definitely return again when the need arises.

Do hope the hotel can maintain its current standards. Will return

10/10

Exceptional

10 Jun 2018

Philip

Value and location

Great location, excellent value

10/10

Exceptional

08 Jun 2018

Sarah

Nice hotel

Very nice hotel, looks new one at KL sentral but very small room...