Name: Extended Stay America Baltimore Bel Air Aberdeen
Address: 1361 James Way, Bel Air (md), 21015, US

2/10

Poor

19 Jul 2026

Tara

Couldn’t enter hotel. Left stranded, no place to stay

Family

6/10

Pleasant

18 Jul 2026

Christine

No one at front desk to check in. Rude person when we get checked in. Had a small service dog / gave us a room on the third floor and told us we couldn’t take the dog on the elevator. They wanted me to walk three flights with my dog. I can hardly walk myself.

Partner

6/10

Pleasant

28 Jun 2026

Becky

The bathroom smelled like mildew and the washcloths looked too brown instead of white like they should. The room was small compared to other Extended Stays I have stayed with and there was no coffee maker in the room at all.

10/10

Exceptional

25 Jun 2026

Micah

This was by far the best hotel experience I've had in Harford County, Maryland. I've made many trips to Harford County over the past few years, and stayed in various hotels. However, this hotel far outranks them all in every category! I highly recommend this hotel!

Self

10/10

Exceptional

10 Jun 2026

Beverly

Room was excellent!! Very professional service:staff.

Partner

6/10

Pleasant

28 May 2026

Thomas

The room AC dint work, there was grout missing in the tub/shower and the whole placed reeked of weed and had an 80s vibe. I would only stay there as a last resort. Compared to the other options nearby, send the extra $10 and stay at the homewood or hilton...

Self

10/10

Exceptional

24 May 2026

Santos

Everything was perfect. Thank you very much.

Family_with_children

2/10

Poor

22 Mar 2026

Kurt

Nasty fishy smell through out and the windows in our room we’re left open upon check in to cover it up.

2/10

Poor

12 Nov 2025

Lori

Definitely would not recommend staying here. The guy at the front desk was not friendly, only said what he had to and didn’t even make eye contact. There was an odor as soon as u walked in the lobby. Our room was dirty, especially the bathroom, vents were dirty also. The plates they provided don’t even fit in the microwave for the kitchen. The tv loses signal when it rains! Just overall a terrible experience.

Business_and_leisure Family

6/10

Pleasant

09 Nov 2025

Tracy

Room was fine. The clerk at checkin was not very personable

10/10

Exceptional

06 Nov 2025

Reynaldo

Room clean, staff friendly, price great

6/10

Pleasant

05 Sep 2025

Shannandoah

Reasonable for the location .

6/10

Pleasant

29 Aug 2025

Shannandoah

Need a bit more attention with cleaning of the room linen and bathrooms.

10/10

Exceptional

05 Aug 2025

gregory

Its right off 95 to rest forca while. Close to wegmans walmart restaurants off in a quiet place near all kinds of things. For me i needed a safe place to rest. It was great really clean and free breagast otems.

Leisure Self

2/10

Poor

18 Jul 2025

Kellie

Door did not lock, literally could just push open. Not coffee pot or ice bucket or cups. Bathtub looked as if it had not been cleaned. Everything was dusty.

Business_and_leisure Partner

6/10

Pleasant

18 Jul 2025

Sam

2 day migraine

air freshener was awful, the room smelled bad and gave me a migraine
beds were rock hard
everything down to the forks is 'ask at the front desk to receive'
and the people who aren't gonna respect a no smoking sign aren't gonna respect the next sixteen no smoking signs so I felt those were kinda silly

Friends_and_family Friends

4/10

Poor

03 Jul 2025

Kimberly

Smelled like smoke throughout, even though non smoking room

6/10

Pleasant

02 Jul 2025

WAJAHAT

They allow pet to stay in room. Expect dog barking late at night if you are tired and trying to sleep. Carpet need replacement.

Business Self

8/10

Excellent

28 Jun 2025

Verified traveler

Extended stay

The room was clean and comfortable. Did have to request kitchen items but they were fine.

Friends_and_family Family

2/10

Poor

28 Jun 2025

Steven

Poor stay, avoid

Not a good hotel. Don’t recommend staying here if you are a road traveler. Go to the next exit.

Partner

4/10

Poor

27 Jun 2025

Ravin

they put me in a room that was already occupied … very uncomfortable experience

Business

4/10

Poor

13 Jun 2025

Sandra

PRICE GOUGING CHARGING MORE THAN DOUBLE THE RESERVED RATE!!!! DO NOT TRUST THIS PLACE!! NO CILUSTOMER AEVICE TIL AFTER 9AM UNACCWPTABLE! CAUSED ME TO LOSE ALMOST A GRAND ON WORK PAY TODAY DUE TO HAVING TO LEAVE UNEXPECTEDLY AT 11AM TO FIND ANOTHER (AND CLEANER) HOTEL AS THEY ARBITRARILY DOUBLE ++ THEIR RESERVED PRICING ON PEOPLE ALREADY STAYING!! FRONT DESK STAFF ISN'T WORTH A SHIDDDD TO HELP BC THEY KNOW ABSOLUTELY NOTHING BUT TALKING GHETTOEXCEPT HOW TOE-T-T-O!!!!

Business

10/10

Exceptional

12 Jun 2025

Sandra

Please STOP calling my room to ask if I am renewing!! Your parking lot is half empty and ur not booked up! I need to sleep and you wake me by calling my room! Please stop!

Business_and_leisure

10/10

Exceptional

04 Jun 2025

Esther

Clean rooms and professional staff members

Leisure Partner

6/10

Pleasant

02 Jun 2025

patricia

It was about a 2 star hotel but served our needs at the time. However I would not stay again.
Staff was very accommodating though!

Leisure Partner

6/10

Pleasant

25 May 2025

John

Nothing

Leisure Family

2/10

Poor

25 May 2025

Jennifer

If i could id give a negative 0.Rooms and lobby not same as the in the advertisements. The Furniture, desks, floors cabinets are all worn, dirty, and old . Dont get me started on the water pressure in the shower. The holes in the walls, the hard as Hades mattress, the old and scratchy brown \"blanket\"...the bathroom and kitchenette sinks would leak from the knobs (not just the faucet!) and they would overflow if I let them run.

Leisure Self

4/10

Poor

10 May 2025

Lynne

Uncomfortable bed!

Bed was rock hard. Neither my husband or I could sleep on it.

Partner

10/10

Exceptional

09 May 2025

sierra

Good

Business

10/10

Exceptional

07 May 2025

sierra

It was good!

Leisure Partner

10/10

Exceptional

28 Apr 2025

Lashawn

Ariyah and Jo was very welcoming and house keeping. Manager not so much friendly very little acknowledgement.

Leisure Family_with_children

2/10

Poor

14 Apr 2025

Angel

We didn’t stay, we walked down the hall and it smelled like an animal shelter.

Partner

10/10

Exceptional

09 Apr 2025

Sandra

Front desk called every day to ask if we were extending our stay and it was very irritating!

10/10

Exceptional

09 Apr 2025

Sandra

Do NOT like the staff calling our room every day just to ask if we are extending our stay.....VERY bothersome and annoying!

Business_and_leisure

10/10

Exceptional

05 Apr 2025

Sandra

Front desk staff very professional and polite. Best coffee in the lobby too!

Business_and_leisure

10/10

Exceptional

31 Mar 2025

Carl

Relaxing

Self

10/10

Exceptional

19 Mar 2025

Quintin

The staff was very helpful. The hotel and room was kept very clean.

Leisure Self

2/10

Poor

28 Feb 2025

Rose

Bad Smell

The smell in the hotel is horrible

Self

4/10

Poor

10 Feb 2025

Chiquita

The bathroom was not clean at all. Found roaches crawling around but it was worth what I paid, it's really affordable and I was only there for a few hours only. The breakfast is not what I thought it was nothing but muffins, granola bars, coffee and tea they do not do hot breakfast.

Business Family

8/10

Excellent

03 Feb 2025

ajit s

For the price it is good but I was expecting hot breakfast, but for price it is ok !vending machine should have price listed before being charged.

2/10

Poor

28 Jan 2025

Roussel

Staff was rude breakfast was horrible and some room have roach and also they don’t even clean the room daily

Family_with_children

6/10

Pleasant

11 Jan 2025

Mayra escobar

The room is good but the corridors smell terrible!

Business Self

10/10

Exceptional

22 Dec 2024

Elwyn

We have stayed here many times when we are in the area. It is always clean and the check in and out were both quick and courteous. The area offers easy access to restaurants and it is close to the interstate. This is our go to hotel in this area.

Leisure Partner

2/10

Poor

14 Nov 2024

Jeannine

You felt dirty the moment you walked in. Complimentary breakfast: only nutrition bars. Smelled like pot.

Leisure Family

6/10

Pleasant

09 Nov 2024

Isolda

Basic room with a burner plate and full fridge. The bed wasn't very comfortable

Friends_and_family Friends

4/10

Poor

11 Oct 2024

Maureen D

Price and location good.
Rugs need to be cleaned.
Peeling paint on walls
Flooring cracked and needs repair.
Lighting is harsh

Leisure Family

10/10

Exceptional

29 Sep 2024

Alejandro

Excelente habitación

Leisure Partner

10/10

Exceptional

12 Sep 2024

Lucy

Every staff person was incredibly kind and helpful. As a team, they are top notch and most memorable.

Thank you, each and every one of you for your care and kindness.

Self

8/10

Excellent

19 Aug 2024

Candice

I liked the location of the hotel. Walking distance to food . Highway easily accessible.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Kathi

Great place, great staff!

The staff at Extended Stay is so welcoming and kind. Circumstances have dictated that I have needed to stay in a hotel for several months. Most of that time I’ve been in a Hilton Hotel because of honors program. Frankly, the staff here has been more pleasant and helpful than any of the Hilton properties. This will be “home” for me until I’m back in my permanent residence.

Self

6/10

Pleasant

28 Jul 2024

Ana

Men walking around the lobby with no clothes on.people with their dogs peeing in the hallway.

Leisure Family

6/10

Pleasant

22 Jul 2024

Jonathan

It was just correct and there is basically no breakfast!!

Friends_and_family Family

6/10

Pleasant

14 Jul 2024

Bryon

Not happy

Way to expensive. Will never stay again. Beds and pillows sucked.

Friends_and_family Family

4/10

Poor

23 Jun 2024

John

May want to look elsewhere if possible

Hotel had a no smoking policy except weed and cigarettes but other than that. Rooms definitely had a legacy smell of tobacco. And hotel appeared to be a halfway house for others in addition to being a hotel.

Staff was friendly and helpful.

Friends_and_family Family

2/10

Poor

20 Jun 2024

Patrici

Beware of Extended Stays

If you don’t know, it seems that most extended stays are apparently transitional housing for people who don’t have. I put my family up for two nights. They couldn’t stay the 2nd night. The place is filthy and the other people there made the place feel unsafe. It was so bad my family slept on my couch and floor the remainder of the trip and wasted $500 between the 2 rooms. Now you know!

Friends_and_family Family

2/10

Poor

16 Jun 2024

Corey

Walked in room and it smellex like dead fish walked down told desk guy he went and sprayed something went back up it was disgusting smell now with fragrance. Didn't stay in room and didn't get money back very very disgusting.

Partner

6/10

Pleasant

05 Jun 2024

Roberta

Cupboards were bare

I chose \"the extended stay\" to save money by cooking my own meals. Unfortunately when i brought in our groceries after checking, we saw all the cupbords were bare. We went to the front only to find out they have minimal dishes and only sauce pans. How do you cook pasta in a sauce pan? So much for cooking dinner. There wasn.t a breakfast either, instant oatmeal and a package muffin isn.t breakfast. The AC in the room wasn.t keeping up. The room was very clammy. Very dissapointed.

Friends_and_family Family

2/10

Poor

24 May 2024

Verified traveler

Horrible, chemical smelling room and no refund!

We didn't stay. We checked in, went to our room and it was horrible. The smell of some sought of chemical cleaner was overwhelming. We couldn't even stay in the room. When we went back down and asked to be reinbursed (we were there less that 5 minutes) we were told we couldn't have it! My husband's throat literally began to burn. there was not way we could stay. We left an lost the money. We were lucky there were hotels nearby that we were able to stay at.

Friends_and_family Family

8/10

Excellent

09 May 2024

Elizabeth

The location right off 95 is good.

Leisure Pet

10/10

Exceptional

08 May 2024

Armin

Front desk was extremely helpful

Leisure Friends

8/10

Excellent

06 May 2024

Jean

Nice idea of the kitenette, except no utensils, and dishware. Room was clean. Recliner needs replacement.

Leisure Partner

2/10

Poor

21 Apr 2024

Sadia

Our room floor wasn’t clean, when we made a call, receptionist said, room service comes once a week,
Shower flow was so low, I hardly can take soap out of my body

Partner

6/10

Pleasant

15 Apr 2024

APRIL

Cigarette butts everywhere in parking lot. Room not properly cleaned as the last guest had just checked out with coffee rings on table and counter. Spill n bathroom wasnt cleaned up and remote control batteries were dead

Leisure Partner

6/10

Pleasant

14 Apr 2024

Sundeep

Overall the hotel was okay. It met our basic needs and the bed mattress was comfortable. The maintenance of the place was less than desired. The corridor on the 2nd floor had a very funky stale kind of smell. The room did not smell since it had an air freshener and plug in and the AC ran all the time. It had a full kitchen but you have to go the front desk to ask for any cutlery, plates, etc. The cabinets and fridge have also seen better days with visible damage. Overall the room was spacious. The breakfast was extremely basic with some kellog granola bars, packaged muffins and very light watered down coffee. Hot water was also available if you wanted instant oatmeal, tea, hot chocolate, etc. It's all grab and go. Something is better than nothing. There is a grocery store across the street, some fast food and restaurants across so you have options. Next to the highway so good location. I may have given an overall rating of 4 if the hallway smell was not there and the room was more updated.

Leisure Family_with_children

2/10

Poor

10 Mar 2024

Mary

O don’t stay there

I didn’t not stay my revation was cancel and the receptionist told me the hotel was filled up and didn’t not to help me at all that not good business I was so disappointed in your service

Business

4/10

Poor

29 Feb 2024

Joanie

Not as advertised

Nobody was at the desk upon check in. Had to call the main number to get someone there. Then was told my reservation was cancelled due to no double beds and that they should have called me well they didn't. Had to take a double bed and share instead of 2 beds in the room. No breakfast as advertised or restaurant. Keys stopped working had to go back to desk. Outlet didn't work had to reset that.

Friends_and_family Family

6/10

Pleasant

23 Feb 2024

Scott

This was a very adequate, budget motel, staffed by really great people. The staff alone are reason to come back.

Business Self

8/10

Excellent

15 Feb 2024

Callie

Older place, rooms updated with laminate flooring which is much nicer than carpet. Clean, comfortable bed. Very little water pressure in the shower, no coffee pot or coffee in the rooms. ( Did see a card later where you can request one tho.) ok for quick one night stop.

Leisure Partner

10/10

Exceptional

13 Feb 2024

William

Relaxing stay

It was very comfortable. Just needed a place to stay while i was up visiting family , it was very good stay , almost overslept on check out day ! Lol

Self

10/10

Exceptional

11 Feb 2024

Sandra

The front desk attended was absolutely amazing, professional and attentive

Leisure Partner

10/10

Exceptional

21 Jan 2024

Joey

Property was located near the major highway and was a number of restaurants to dine as well.
Ample parking as well and staff were friendly and courtesy!!!

Business Self

10/10

Exceptional

22 Dec 2023

Elwyn

We always choose this place when we are in the area. It is very clean and the location is close to many restaurants.

Leisure Family

2/10

Poor

17 Dec 2023

Richard

After the first nights stay I found out they have bed bugs by welts all over my body

10/10

Exceptional

17 Dec 2023

Richard

Nice place

8/10

Excellent

16 Dec 2023

Jonathan

The drain in the bathroom wasn’t draining when had taken a shower. I pulled an excess of a strangers hair out of the drain and it still didn’t drain well. Other then that the experience was very pleasant and the staff was very accommodating.

Business Self

8/10

Excellent

19 Nov 2023

Charlene

Its a little bit of a challenge to find at night and the beds are hard. Also, the linens,bed and bathroom are very chinzy.

Leisure Family

10/10

Exceptional

12 Nov 2023

David

Nice stay

Everything was great, only need to do better on enforcing the “no pets in the elevator” rule, several chose to ignore it.

Partner

10/10

Exceptional

28 Oct 2023

Elwyn

Great location, safe and great value! Friendly staff!

4/10

Poor

14 Oct 2023

Mahesh

Arrived late past midnight. No one was at front desk. Waited 2 hours. Called the 800 number and they could not get a hold of anyone. Ended up getting a room at the nearby Holiday inn for the night. Found Roaches in the room. Musty odor in the room.

Business Self

10/10

Exceptional

01 Oct 2023

Rene

Great place to stay ! No problems at all

Leisure Family_with_children

6/10

Pleasant

03 Sep 2023

carol

Close to highway.

8/10

Excellent

03 Sep 2023

Jorge

Good

4/10

Poor

31 Aug 2023

Alexander

We stayed for almost 2 week. No one ever came to clean the room. Not even once!!!!

Business Self

4/10

Poor

30 Aug 2023

Paul

Room dark and deodorized with unpleasant overpowering odor that permeated everything. Only well lit area I saw was lobby. AC unit was loud and weak. Everything was basically clean.

Business Self

2/10

Poor

22 Aug 2023

satya

Strong odor

Business Self

8/10

Excellent

02 Aug 2023

Ngoc Oanh

Easy parking, convenient, small kitchen

Business Self

4/10

Poor

27 Jul 2023

DOMINICK A

Overwhelming smell of air freshener which makes one wonder what's trying to be hidden. Shower had dirt on the floor. Carpet was dirty. The bed was comfortable.

Leisure Partner

6/10

Pleasant

03 Jul 2023

zerrota

The customer service could have been better.Upon entering the hotel at 115 p.m. I was not greeting at the time the room on the first floor was ready. The gentleman enter the front desk and did not speak and I said hello. He did not saying abything. Therefore I thought the young man was hard of hearing

Customer service can be better The lady we going put them in 103 like we were not human the front desk and take some customer service training because they should be little friendly .

No lights in the hall way

Leisure Family

4/10

Poor

13 Jun 2023

Katherine

Not a great option.

Dated, not clean, missing shower curtain. Staff willing to help but not very friendly. One of the rooms smelled like smoke.

Friends_and_family Family

6/10

Pleasant

12 Jun 2023

Megan

Old, smelly hallways, creepy guests

Leisure Family

10/10

Exceptional

12 Jun 2023

Nikkita

Clean no frills basic muffins coffee for breakfast very nice staff

Friends_and_family Family

8/10

Excellent

09 Jun 2023

Kenny

nice stay no problems.

10/10

Exceptional

08 Jun 2023

Titilope

Good

6/10

Pleasant

02 Jun 2023

Karleen

What A Fantastic Friday!

Greetings All,

The extended stay property was good; especially since I just needed a place to sleep after visiting a friend. It was also convenient for stores to be 5 minutes away; if I needed anything. The only two things I would suggest are having a modern TV and putting better lights in the Hallway. I tried to access my Netflix Account and was unsuccessful. I returned late from my friend's BBQ; the hallway was dim.

Blessed Regards,
KayKay

Leisure Self

2/10

Poor

31 May 2023

Jessica

Guess you get what you pay for. Needed a place that was pet friendly. The bed was very uncomfortable. It was hard and make a noise every time you moved. Room appeared to be clean however found men’s boxers near the chair in the corner. The AC unit was dirty. You could hear the people in the room next door all night partying. I would not recommend this hotel.

Business

2/10

Poor

26 May 2023

Karen

I was put in a handicap room, with a low uncomfortable bed… the room had a an musty smell.

Partner

8/10

Excellent

22 May 2023

Chunrong

Good

Leisure Family

10/10

Exceptional

05 May 2023

Brenda

Stsff os awesome!

Business_and_leisure Family

6/10

Pleasant

27 Mar 2023

Paul

Dog barking in hotel Sunday AM , We arrived late , asked for late check out & all they could give us was 1/2 hr , Staff wasn’t to friendly, Good value as described

Leisure Partner

4/10

Poor

09 Mar 2023

Melissa

The furniture in the room was dated and filthy. The kuerig machine for coffee was dirty. The hallway reeked of marijuana. I have stayed at better hotels for the price I paid for this one.

Business_and_leisure Self