Name: Homewood Suites by Hilton Bel Air
Address: 4170 Philadelphia Road, Bel Air, 21015, US

10/10

Exceptional

31 Jul 2026

Saghi

great thank you lets gooooooooooooooooooooooo

6/10

Pleasant

24 Jul 2026

Amanda

The beds were comfy, kitchen was clean and bathroom was just dated but the rest of the room was so gross, just old and nasty. Ick couches and furniture. Carpets were dirty all over, in the room and the halls and the elevator was particularly dirty. The breakfast they might as well not offer…I wouldn’t feed the meat (if you could call it that) to my dog.

4/10

Poor

24 Jul 2026

Shannon

Failed to clean our room despite leaving and not having a do not disturb/privacy sign up from 8am-6pm. Staff at breakfast buffet was annoyed by any request including for spray for the waffle maker insisting she sprayed at the start of her shift and it was unnecessary - the request was made 2 hours after opening when several waffles were stuck to the maker. The staff member at check in was lovely and it was nice to have the pool reopened after it was closed during our stay last summer. That said we will stay elsewhere next summer. Having a clean room after a long day and basic assistance for breakfast are requisites for sports travel.

6/10

Pleasant

14 Jul 2026

Kris

The room was clean. However breakfast could have been served earlier

Self

6/10

Pleasant

12 Jul 2026

Javier

Great 👍

6/10

Pleasant

08 Jul 2026

XIAOYA

need update

Self

10/10

Exceptional

04 Jul 2026

Ralph

Very clean

Family_with_children

10/10

Exceptional

01 Jul 2026

Elizabeth

We stay here every year on our way up to the Cape. Its convenient and well maintained. The staff is friendly and helpful. The room is comfortable and clean.

10/10

Exceptional

28 Jun 2026

ANGELA

Rooms were clean, friendly staff, the continental breakfast had great options from eggs, pastries, breakfast burritos, breakfast tacos, pork Carnitas and sausages. Waffles and all the other fixings!
We would certainly stay again! Thank you

10/10

Exceptional

07 Jun 2026

Belinda

It was very nice to have a suite so we could visit one another in preparation for the wedding. Great to have a fridge and coffee maker. The room was clean. The breakfast bar was wonderful - great selection.

Partner

4/10

Poor

29 May 2026

Mary Reese

The staff was great. Specifically, the front desk staff. However, the furniture in the living room/sitting area was filthy. The ottoman, sofa & chair appeared to be taken from the local trash or dump site. We refuse to sit on it. And the toilet barely flushed. I have photos if needed. I regret sending such a negative review but I felt it was imperative to do so.

Family

8/10

Excellent

11 May 2026

Richard

It was a very pleasant stay. It would have been nice to have a place to eat without having to drive somewhere. Our only real objection was that the room needs updated...the furniture has dirty arms on the sofa and chair, the ottoman type coffee table has scratches in it and the windows don't have pull curtains to block out the street lights.

Partner

6/10

Pleasant

04 May 2026

Kelly

We had just stayed for 5 nights at the Homewood suites in wilmington north carolina and what a difference. The one in bel air is definitely older. Our room had a strong mildew odor that was very off putting. Even our dog didn't like the smell. This room didn't have a desk like the other one but it did have 2 TV remotes. The ottoman was leather and peeling as was the arm chair. Toilet lid was broken, I thought it was going to fall off every time I lifted the lid. Staff was friendly and helpful. Location close to all amenities. Broken glass in parking lot. This property could definitely use a face lift.

Family_with_children

10/10

Exceptional

28 Apr 2026

Rondrae

The breakfast

4/10

Poor

07 Apr 2026

kiera

My family waited two days for fresh towels and wash clothes. Stayed a week housekeeping never came to tidy room or take out trash despite request. Rose was amazing she handled breakfast excellent serivce. Older gentleman in housekeeping was very nice and friendly as well

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

MARK

Our dog was welcomed and staff was very attentive

Family

10/10

Exceptional

21 Mar 2026

kathleen

Great place we had an awesome time!!!

2/10

Poor

16 Mar 2026

Diana

The pool was dirty and the hot tub was filthy also the breakfast wasn’t as expected there was no fruit and out of mostly everything

Friends

2/10

Poor

15 Mar 2026

Deborah

The building is dirty, including the room, hallways and entrances and exits. All of the furniture in my room with the exception of the bed had rips, tears, and stains. The walls in my room were dirty, including the doors and it really needs to be painted. I reserved a roll in shower with a pulldown showerhead, unfortunately, the showerhead did not work. Half of the bathroom flooded when I turned the shower on. The only good thing about the room was the TV which looked new and the bed which was comfortable.

Self

6/10

Pleasant

15 Mar 2026

crystal

The room was clean and smelled nice, but there were rips in the couch and ottoman and part of the ceiling was coming apart. The worst part is how thin the ceiling/floors are. All night kids were running up and down the halls and another room had 2 or 3 dogs that they had left alone barking for hours during the day. In addition, a family of 4 got up early at 7 am and you could hear their whole convo and their morning singing routine. Did not get much sleep at this hotel.

Partner

4/10

Poor

08 Mar 2026

Tracy

Never again. The room was okay. The hot tub was COLD and greenish in color. Asked the front desk about it and the lady had an attitude. I heard others asking as well the next day. They ended up closing the pool and the hot tub. We choose hotels based off them having both of these things, yet no apology. No offer to do anything about them being closed. Nothing. Oh and it took 15 minutes to actually get coffee during their free breakfast. Many items were out and it appeared there was one lady trying to do everything. So, the breakfast was not good either.

Family_with_children

8/10

Excellent

27 Feb 2026

Donna

Comfortable area and bed.

Partner

6/10

Pleasant

25 Feb 2026

Valerie

Room was nice but unfortunately we kept have maintenance issues with the toilet.

Self

10/10

Exceptional

24 Feb 2026

Amy

Hotel was clean and quiet.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Shelley

Room was very nice and spacious. Good complimentary breakfast. Kids enjoyed the pool area. Staff was friendly and helpful. Only complaint was there were no washcloths, bath mat or hand towels, only bath towels the first night. Otherwise no issues!

Family_with_children

8/10

Excellent

16 Feb 2026

Kathy

Staff front desk, especially breakfast staff always wanted to know if you needed anything

Leisure Family

10/10

Exceptional

15 Feb 2026

Joy

Second time here and no complaints! Perfection and I will continue to come back

Partner

10/10

Exceptional

08 Feb 2026

Nicole

The staff was poilte and attendance
Loved their kindness. My room was upgraded ipon check in which was great. Wverything was clean in my suite.

Thank you

Leisure Self

8/10

Excellent

01 Feb 2026

Joanna

Tiffany and Colleen were great to try and help my mom with her dietary needs but they need a new coffee maker and a gluten free bread option and toaster we often stay at homewood suites because they accommodate this

Family_with_children

10/10

Exceptional

29 Jan 2026

maria

Very clean room. Staff was very nice. Breakfast was very good

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Katie

Clean room, friendly and professional staff, indoor pool was so warm and the hot tub was legitimately the hottest hot tub I’ve ever been in haha. Breakfast was the greatest free hotel breakfast I’ve ever had. Pulled chicken and pulled pork for tacos with eggs (not what I was expecting but surprisingly so good), sausage, and amazing roasted potatoes. It was wild, I was so impressed. All the normal food, too. Great time during a big snow storm! They kept the sideways clear as often as they could and plowed the parking lots multiple times. Would definitely stay again.

Friends_and_family Family

8/10

Excellent

23 Jan 2026

Angela

I enjoyed my stay. The room was clean. Staff was friendly. Only thing I did not like is the pool was cloudy and the hot tub was green.

Partner

10/10

Exceptional

20 Jan 2026

Adrienne

Clean room

8/10

Excellent

19 Jan 2026

Christina

Good value for the price, and the staff was great. I would recommend updating the stovetop and the shower door. As a chef staying in a city with so many great food options, I think the hotel could offer a better breakfast. I didn’t eat breakfast during my stay, and I’m glad I brought my own food.

Overall, I’d recommend this hotel to someone who just needs a relaxing getaway. It’s clean, comfortable, and worth the cost. I would stay here again.

Leisure Self

8/10

Excellent

08 Jan 2026

Mohamed

Very welcoming stuff.
Clean room at the exception of the Sofa, it has pets hair!

Business Self

10/10

Exceptional

03 Jan 2026

Edward

The staff were very polite and appeared to be very happy working here. Clean room, quiet room.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Keenan

It was a nice stay but the pool was closed for most of the time we were there.

10/10

Exceptional

02 Jan 2026

Elaine

Except for the AC unit being a little noisy, the room was clean, comfortable and cozy. By placing one of our heavy items on top of the unit, this helped to quiet it down. We had already started unpacking and did not want to ask for another room. The staff was friendly and accommodating, and the breakfast was very good. Overall, we really liked this property and would stay here again.

Leisure

8/10

Excellent

01 Jan 2026

Raphael

My only issue was that the heat didn’t work in my room. It wasn’t horrible but still, luckily I was alone on this trip so I could deal with it.

Business_and_leisure Self

4/10

Poor

31 Dec 2025

Kristen

Staff was lovely, very polite, friendly and professional. Rhe room smelt little funky, like dust/musty smell, bothered my asthma. The bed was very uncomfortable and hard. Did not sleep well at all.

Leisure Pet

10/10

Exceptional

23 Dec 2025

Angel

Everything was great

10/10

Exceptional

22 Dec 2025

Joy

Perfect! It was the perfect getaway for me and my fiancée. It was his birthday weekend and the room was so spacious, clean, the kitchen was a plus! The 24 hour coffee downstairs really helped for the late nights. And even though it is pet friendly it was still very quiet. I will be returning here just to have a clear space to relax

Partner

10/10

Exceptional

30 Nov 2025

Cecilia

Nice accommodation

Friends_and_family Family

4/10

Poor

29 Nov 2025

Anna

The customer service rep at check in was extremely rude and confrontational. When I replied in term she proceeded to complain about me to her coworker. There was an issue with the reservation and instead of assisting me in solving it she was incredibly unprofessional. Her name was Jasmine.

Friends_and_family Family

8/10

Excellent

15 Nov 2025

Randall

Staff was courteous, breakfast opened at 7a after our checkout, 6a would be better. Bathroom in unit was handicap accessible but had 0 water pressure. It needs a plumber to fix. Otherwise room was fine and hotel was very clean. Just please fix that unit's shower pressure.

Leisure Family

10/10

Exceptional

14 Nov 2025

Alex

Yes we enjoyed it all staff was great felt like they really cared

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Donna

Room was pretty clean, furniture was warn — nothing fancy, but it was cozy and comfortable. Internet was fast! kitchen was clean. Check in and out was seamless. We checked out at 5am and the coffee was steaming hot and fresh. Great experience.

Leisure Family

10/10

Exceptional

07 Nov 2025

Holly

We had a great stay here! The room was clean and the beds were very comfortable, even the pull out sofa. The breakfast buffet had a good number of options. All of the staff we encountered were so friendly and helpful. My kids enjoyed the pool, and the hot tub was the cleanest - I even went in! We would stay here again the next time we are in the area!

6/10

Pleasant

27 Oct 2025

Susan

.

Leisure Family

8/10

Excellent

23 Oct 2025

Kevin

The only disappointment was

10/10

Exceptional

11 Oct 2025

DENNIS

Just Passing Through

Reception was accommodating. Room was well maintained and current. Lots of amenities and a very comfortable bed. Breakfast items were well done with plenty of choices.

Partner

10/10

Exceptional

06 Oct 2025

Matthew

We arrived at 2:45 for 3 o’clock check in and our room was not ready yet so we waited for 15 minutes and it was ready at 3 PM. The one downfall of this place is a large courtyard with grills and fire pits that sits right outside of a lot of of the rooms. There was a large group who was sitting outside until 4 AM laughing and carrying on. There’s also a basketball net out there and somebody was shooting layups at 7 AM and all you could hear was the ball bouncing. Staff was very nice. Breakfast was average parking was easy.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Rebecca

Great

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Florence

Stay was great. Only negatives were the pillows are like egg shells and A/C unit is loud going on and off.

Self

10/10

Exceptional

31 Aug 2025

david

Room was clean everything worked bed was very comfy

Partner

8/10

Excellent

23 Jul 2025

Shannon

Wonderful staff and service. Pool and hot tub were not working which was disappointing to our son and general maintenance could be improved (closet doors off track and unusable, no dishwasher pods for dishwasher, etc) but overall convenient and good stay.

Leisure Family

6/10

Pleasant

06 Jul 2025

Travis

Place could use a deep clean behind furniture. Carpets need to be cleaned or replaced. Furniture needs to be cleaned or replaced. Bugs in the ceiling light fixture. Mattresses need replacing can feel springs popping.

Friends_and_family Family

2/10

Poor

27 Jun 2025

.

Fine

Business Family

10/10

Exceptional

31 May 2025

Kathryn

Staff were very welcoming and helpful!

Friends_and_family Family

10/10

Exceptional

30 May 2025

Thomas

Very Nice Place

Very friendly desk clerk. Clean rooms. Clean overall. Hot tub and pool area were good.

Business Family

8/10

Excellent

24 Apr 2025

Terry

Nice place
Clean

Leisure Partner

10/10

Exceptional

30 Mar 2025

Rose

Great customer service

Angela was extremely accommodating to us and the guests who were in town for our son’s wedding.

Partner

10/10

Exceptional

02 Mar 2025

Hilda

Rooms are clean and the staff was friendly.

Leisure Family

2/10

Poor

25 Feb 2025

Minerva

The rooms are outdated. We stayed for two nights. The first night the heater didnt work. Following night it was making loud banging sounds. Unfortunately, wouldn't recommend to stay. So, disappointing.

Leisure Family_with_children

4/10

Poor

17 Feb 2025

andrew

Staff was great. Hotel is clean but needs updated and lots of work. Shower was meh. Pool and hot tub was down the 5 days we were there. Need to sell beer and wine in the shop but overpriced items, go next door to get better deals and a bar. Worst \"hot breakfast\" I've ever had. Food was terrible everyday, cold and tasted funny, fruit was way over ripe, and missing a lot of items.

Business Family

10/10

Exceptional

07 Feb 2025

April

Staff was nice. Rooms clean.

Business Family

10/10

Exceptional

13 Dec 2024

Kathryn

Everyone was great! The breakfast options were great! Nice and Clean!

Leisure Family_with_children

8/10

Excellent

25 Nov 2024

Gally

It's an ok property.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Nov 2024

Rachel

Room to Have Visitors

We were in town for a family reunion. Having a suite let us invite family over to visit. The pool and hot tub added to the feeling of a vacation. The staff were friendly, helpful and always busy doing their work. Thank you, Homewood Suites, for a very comfortable stay.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Scott

Great clean hotel. Friendly staff. A little pricey, but very nice.

Friends_and_family Family

10/10

Exceptional

29 Jun 2024

Nicholas

They have a washer and dryer on the second floor. It was really helpful.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2024

Grant R

Property was very clean and the staff was very friendly and helpful. Maintenance was was making improvements daily. Only problem I had was the hot tub was down during r stay. But we still had a fantastic stay beyond that.

Leisure Family

10/10

Exceptional

12 May 2024

Sharita

Staff pleasant and rooms were clean

Leisure Family

6/10

Pleasant

11 May 2024

Susan

Pool was closed for 4 out of 5 days and then when it opened a gaggle of little leaguers took over with their oblivious parents letting them do flips and roughhouse splashing my relaxing family. We lasted 10 minutes. After a complaint the hotel DID give me one night free. Thank you for that.

Business_and_leisure Family

8/10

Excellent

02 May 2024

Rayeann

There weren’t enough accessible rooms. That is the reason why we had to only stay one night even though we’re we requested it we weren’t able to get an accessible room, which is very unfortunate

Leisure Family

6/10

Pleasant

22 Apr 2024

Shaun

Older looking and feeling
Slightly dirty,
Pull out sofa was very dirty

Leisure Family_with_children

10/10

Exceptional

19 Apr 2024

Jeancarlos

The property y very clear and safe

10/10

Exceptional

17 Apr 2024

Jessica

We stayed at this property for 3 nights. It was clean, comfortable and quiet. The location was easy to find off I95. The rooms are spacious and have the amenities you need. We had a 1 bedroom suite with two beds. There is a full size kitchen area. The shower was hot and the A/c was cold. The beds were very cozy and clean.
It was perfect for my family of 3. The pool and spa were clean and there is also a fitness center with a peloton bike. There is also a complementary breakfast but we didn’t try it. Also coffee and tea was available 24/7 with self service.
The hotel staff is friendly and check in was easy. We were in Bel Air for a family wedding and this property was perfect for our needs. We would definitely return here.

Leisure Family

2/10

Poor

15 Apr 2024

Eduardo

We decided to stay in the hotel because of the indoor pool and prior to book the stay, I called and they told me the pool is being serviced and should be open the next day. I went the next day and it was still closed for service. The room was specious but the building was setup like a maze that it was a small hastle to bring baggage to. The shower head had mold build up on it. We didn't notice it until the whole family already took a shower. I talked to the staff about it and they worked with us on this situation. Hopefully this would change their cleaning routine but I would not stay here again. This situation has impacted my family travel itinerary due to both my kids having medical conditions that would be affected by the mold. We had to stay for another 24 hrs (not in the same hotel) to observe our kids in case they needed medical attention.

Leisure Family_with_children

10/10

Exceptional

05 Mar 2024

JD

Good location for the business I was doing.

Leisure Partner

10/10

Exceptional

01 Mar 2024

Heather

Very clean and updated

Leisure Family

4/10

Poor

25 Feb 2024

Verified traveler

First tv remote on both tv wasn't working had to switch to a different room and then something else was not working

Friends_and_family Family

6/10

Pleasant

20 Feb 2024

Earl

Not too bad

The stay was actually quite nice. We felt a bit deceived about the pool and jacuzzi being \"closed for renovation\". We actually booked this hotel for the jacuzzi access. Need more transparency regarding hotel amenities.

Partner

10/10

Exceptional

08 Feb 2024

Brandon

Great hotel with plenty to offer! Do not skip breakfast in the morning while staying there! It's delicious and a full buffet for everyones breakfast vibe that morning

Friends_and_family Family

10/10

Exceptional

06 Feb 2024

Mark

Friendly staff

Leisure Family

10/10

Exceptional

17 Jan 2024

Tynetra

Great

Self

4/10

Poor

04 Jan 2024

Marcela

The expedia advertised there is a working pool and jacuzzi. The hotel said its being closed for months for renovation. I chose this hotel because of the pool and jacuzzi for the kids and when we got there we were so disappointed to find out they are not working.

Leisure Family_with_children

10/10

Exceptional

31 Dec 2023

Cyeda

Great stay

8/10

Excellent

30 Dec 2023

Brittany

It was a very nice experience and very appreciate the staff for being there on Christmas.

Leisure Family_with_children

4/10

Poor

24 Dec 2023

Derrick

The room had a broken ironing board and iron. Additionally, the toilet was stopped up.

Leisure Family

2/10

Poor

01 Dec 2023

Tracy

Property takes no cash whatsoever. Couldnt even get a soda without giving them a card and had to do it each time. Could not be added to the room. Charged $50 refundale for incidentals. This was fine except it had to be done every day. It could not be carried over the next day. So everyday tbere would be a $50 charge to my card and the refund would take 7 to 10 days. Just a real pain in the ass!!

Leisure Pet

10/10

Exceptional

30 Nov 2023

stan

Excellent customer service. This is a newer facility that is right off the interstate. They also have one of the better breakfasts out of any hotel Ive stayed at. This will definitely be a 1st choice when i stay in the area.
Definitely a 1st choice

Business Self

10/10

Exceptional

28 Nov 2023

Tynetra

Great time...

Business Self

10/10

Exceptional

25 Nov 2023

Tanya

Nice location.
Easy access to highway
Nearby attractions

Leisure Partner

10/10

Exceptional

25 Nov 2023

sidney

Great facility. Staff members were excellent during our stay.

Leisure Family

10/10

Exceptional

23 Nov 2023

Timothy

Quick overnight stay for our thanksgiving trip. Everything was great and we would definitely stay here again.

Leisure Family_with_children

6/10

Pleasant

22 Nov 2023

Verified traveler

Ok place to stay

The people were nice, the hotel was clean. But there was some issues. The pool was under construction, both of the treadmills were needing maintenance. We found a small roach crawling in the kitchen. Something they couldn't control but someone on our floor was smoking pot one night and the fumes were all in the hallway and coming under our door and our room was filled with fumes.

Friends_and_family Family

2/10

Poor

11 Nov 2023

Uvonika

Will never stay there again. Terrible customer service.

Business Family

10/10

Exceptional

05 Nov 2023

Sarah

Very clean and quiet. Suite was spacious for our large family. Front desk staff was very helpful