Crenshaw Inn Motel

2/10

Poor

10 Jan 2024

Ariel

So. Many. Roaches.

I knew this wasn't going to be glamorous by any means, and I knew what the neighborhood would be like going into the trip, but I was still shocked at how gross my stay was. Without a doubt the worst hotel room I have ever stayed in. There were oaches all over the place, especially in the
bathroom, and lots of stains on the walls/furniture/bedding. Would not recommend it unless you have literally no other option.

Self

2/10

Poor

14 Dec 2023

Verified traveler

Please that place is a dump

2/10

Poor

18 Sep 2023

Emily

Dirty towels and bugs. Dirty everything

Leisure Self

2/10

Poor

14 Jun 2023

Riley

Room was gross and dirty. Found dead bugs on wall

Leisure Self

6/10

Pleasant

13 Jun 2023

AKIRA

strange

4/10

Poor

01 Jun 2023

Verified traveler

Misleading

found a bug and spider in the bathroom, tv remote not even working, a couple fighting all night long, unsafe neighborhood

2/10

Poor

13 Apr 2023

Melanie

This property does not have a hotel shuttle. Very scary neighborhood. Hotel dirty. TV did not work. No place to eat. Very old.
I was afraid to open my door. I would never stay here again

Leisure Self

2/10

Poor

06 Mar 2023

Verified traveler

DONT BOOK HERE

Horrible horrible horrible just no don’t book here I know it’s cheap but it’s cheap for a reason I was so uncomfortable bugs everywhere blood on the bed and smelled so much like smoke always the whole night a couple were arguing and banging on the doors right in front of ours just no don’t be cheap

Partner

2/10

Poor

28 Nov 2022

Joshua

Fleas, bugs, noises.….…can’t sleep at night.

Business Self

6/10

Pleasant

27 Nov 2022

Adiz

It was cl

Friends_and_family Family

8/10

Excellent

29 Oct 2022

Troy

It was close to eatery

Leisure Self

2/10

Poor

27 Oct 2022

Bilal

THEY WEREN'T AT THE FRONT DESK WHEN I ARRIVED AND CHARGED ME FOR THE NIGHT DO NOT GO

Business Self

4/10

Poor

20 Sep 2022

Verified traveler

Bad neighborhood Be ware

Bed bugs!!! Tried to sleep on floor...layed sheet and spread off bed after spraying with bug spray.

I couldn't afforded to go anywhere else paid for 3 nights. Crackheads that live there up all night looking to make a buy.

I couldn't sleep so they were my entertainment

One guy riding on bike looking in folks cars came through 3x's. Then another man came and went througj the garbage dumpster. Then just stood there gor about 30 mins .

You think me taking their picture would of encouraged them to leave and not come back...not the case.

Self

2/10

Poor

01 Sep 2022

James

Inner city slum, opposite promo pictures, ...
had to sleep in my car, far away from this unfortunate
despicable and unsafe area.

4/10

Poor

04 Jul 2022

Arebi

Old noisey air condition, unsafe,unfriendly management, stay away if you can

8/10

Excellent

09 Jun 2022

Alexis

Nice Room - Uneven Deposit Policies

Clean comfortable room -- they offer free internet however no phones in rooms. I was surprised to be charged an extra $10 deposit which was not returned

Self

2/10

Poor

29 May 2022

Jessica

Horrible

The Worst Stay in my life Never again Service was horrible

Friends_and_family Family

6/10

Pleasant

12 Mar 2022

flaviano

For 3 days of stay

About the area it's quite fair, my concerned was it really smells cigarette smoke, car noise, lack of toiletress like toothbrush, toothpaste, body lotion and lastly a face towel. Microwave doesn't heat food. Internet sevice were amazing.

Self

4/10

Poor

28 Jan 2022

Maika

False listing and hotels.com will not help

Listing is wrong, no on site laundry and no airport shuttle.

Business

2/10

Poor

27 Jan 2022

Adiz

Horrible. Don't rent

This place is super ghetto. The owners. Try to charge u for everything. The room was. NAsty. Mold in the restroom. Plus if. U. Stay an extra. Day. Even if u pay online. He asks for 10. Dollars or else u leave n come BK at 1. To check in again.

Friends_and_family Family

4/10

Poor

03 Jan 2022

Derrick

Reviews seen online and pictures were not representative of the quality of this place.

Not clean (bed sheets and comforter with large stains), no fitted sheet on bed, cracks in walls, bathroom fan broken. Walls thin enough that heard car sounds from road and neighbors throughout the night/ morning.

Self

2/10

Poor

30 Dec 2021

Carlos

It's the worst!!!

The location it's so bad that I'm 30 years plus I have travel in this world I did not see something like that, disrespect at arrival, no transportation to the airport, mattress with plastic bag, its a shame that hotel.com will sell this rooms in its web site.
Over all a shame!!!!!

Business

2/10

Poor

16 Dec 2021

Reda

Worst hotel in the world!

Horrible service! Do not stay here! Dangerous neighborhood! Ugly building.

Self

4/10

Poor

21 Nov 2021

Dmitrii

Room was in a very sad state, the receptionist took a deposit for a key and when I returned the key said the deposit was “non-refundable”, only after I insisted he returned it. The duvet was super dirty.

2/10

Poor

12 Nov 2021

Kanesha

The outside of it looked nice. But the walls were dirty, the blankets and sheets had cigarette burns on them, and when we were checking in there was a guy yelling at people.

Business Family

2/10

Poor

06 Oct 2021

Kelsey

It was dirty and smelled like cigarettes. The person at the front desk was very nice! There was a hole in the wall that went to dirt people would use as a trash can.

Friends_and_family Friends

2/10

Poor

04 Oct 2021

oussama

Terrible stay. Roaches, dirty sheets, dirty toilets, u name it.

Business_and_leisure Self

10/10

Exceptional

03 Aug 2021

Hani

Don not give it another thought!

If you are hitting Newport, this is where you should stay. Very good price with very good clean place.

Business Family

8/10

Excellent

08 Jul 2021

Verified traveler

Everything was smooth…Clean and pretty quiet

Business

2/10

Poor

30 Jun 2021

Verified traveler

I found mu self checking in at the office where no one was available, called in to the number onsite to get a hold of the tenant/front desk manager without success for 30min.
Then a person, very irritated showed up.. asked me for more money as a deposit in cash if $20.. non refundable.. he did not accept a card as I’m used to do this type of business.. he Handed me the key to a room that was in a unhealthy smoking status.. it’s walls transpired so hard the smoke smell that I even cough. I wasn’t able to bring my wife and daughter to dwell in such condition. I headed to the front office to deal again with the irritation and miss treatment of the person in charge. I expressed my concern very respectfully and he offered a room with only one bed.. when I paid for 2 beds.. I declined the offer. He insisted to hand me an air sprayer.. as if that was going to fix it at all.. I declined again and requested very respectfully a refund. At that point I lost any hope that this room was going to work. I would not recommend this place at all.. this people in charge will do a great favor to the city just selling the place and upgrading significantly the management of it. Not considering that the infrastructure really need an upgrade. Specially for a price that is couple bucks away from a prime hotel experience as I experience that very night.

Business Family_with_children

2/10

Poor

28 Jun 2021

Michael

Horrible Hotel

Employees are crooks and evil. They cancelled my second day and lied saying booking company cancelled it. Hotel employees in physical fight with other guests and cops took guests side.

Hotel employee kept saying he was a Christian who can’t lie and that he returned my money to my card. Hotel booking company and bank said that was not true.

This hotel will blatantly lie to your face and try to steal your money, it is that simple.

Friends_and_family Family

2/10

Poor

05 May 2021

Verified traveler

Expedia picture of room looked nice, actual room smelled like old dirty socks. Had dirty towels, dirty A/C unit.

Leisure Self

4/10

Poor

19 Mar 2021

Verified traveler

When I looked at pictures they post， I thought it's a pretty neat small motel， but when I walked into the first room they gave me，it's so small， barely can walk around the bed， everything looked old and dirty， there

10/10

Exceptional

12 Mar 2021

Verified traveler

It was quite and clean . The bathroom was clean . But c the rooms are very small

Leisure Self

10/10

Exceptional

06 Feb 2021

Verified traveler

It was what was expected, everything was close and accessible

Leisure Self

6/10

Pleasant

05 Jan 2021

Verified traveler

...... . . .. . . .. . . . . .. .. .. .. . . . .. . . . . . . . . .. . . . . .. .... . . Not commmet. . . .. . .. . . . . . . . . . Its chips but not really good

Friends_and_family Family

2/10

Poor

24 Oct 2020

Disgusted

The toilet overflowed and I slipped and fell in disgusting toilet water that leaked all vet my clothes. The staff told me verbatim to get out and that they were calling the police. Worst ever.

2/10

Poor

23 Oct 2020

Sarah Jane

Our room is very smell bad! So me and my husband bring our air spray to smell good and fresh but still smell not good.

Friends_and_family Family

2/10

Poor

14 Oct 2020

Verified traveler

Well all k have to say. Ill never go back to that motel. I was over plus theres bedbugs!

Business

2/10

Poor

14 Oct 2020

Cristina

Well j got there and your app said i was gonna be charge $73 total. But when i got there they charge me 80. Second the bathroom kept overfludding so i ghought i vkulx handle it. Bjt whag really got me mad was there were bedbugz. J killed 2. and i got pictures go prove it..

Business

2/10

Poor

02 Sep 2020

Jayyjayy

Will never stay here for the simple fact the owners add their own price for a room key that’s not included with your room and the price u already paid . 200$ for a room with no key card . And their lazy and very disrespectful

Friends_and_family Family

4/10

Poor

06 Aug 2020

Bonni.johnson

First off all room was dirty. Smelled funny.. The tv was leaning ... Chair was dirty. Only one nightstand. Slippery shower.. The worse condition ever. I need a refund but hey my lost and yalls too bcus ur motel and service sucks

Business Partner

8/10

Excellent

13 Mar 2020

Marco

Good place

Short stay

Business

4/10

Poor

14 Jan 2020

Verified traveler

Freezing at this Inn

I requested early check in at this motel. I arrived and there were no cars present except a few. In other words, plenty of available rooms. They charged me $20 extra for early check in and then proceeded to put me in a room where the heater did not work.
When I asked to be moved to a room with a heater I was told they had no other rooms which I knew was a lie.

I will not return to this location. They treat hotels.com customers like neglected step children.

Self

8/10

Excellent

08 Jan 2020

Atiqullah

It was not bad.

Partner

4/10

Poor

26 Nov 2019

Verified traveler

This property needs an upgrade! Look, I get it, its a cheap hotel, and you get what you pay for. However, there is a large sheet of plastic over the flatscreen, in addition to the new tv film. I asked at the desk if I could remove them. He told me no, I'm only staying 1 night. Also had to ask for hand towels, as there were none in the bathroom. Thought I asked for her first born. I felt lucky to get just one.

Business_and_leisure Self

4/10

Poor

13 Nov 2019

Verified traveler

I Rather Not Say What I like or dislikes but My Stay Was Disappointed ☹️

Business_and_leisure Family_with_children

4/10

Poor

31 Oct 2019

Verified traveler

The heater in the room didn't work and when we brought it up to the manager all he would offer is an extra blanket.

Leisure Family_with_children

2/10

Poor

27 Oct 2019

Verified traveler

So unsanitary there was hair on the bed, bath room was moldy in the shower area, walls were dirty and TV did not work .

Friends_and_family Family_with_children

2/10

Poor

19 Aug 2019

Verified traveler

The whole room was dirty, dust, roaches, and stains on the sheets. They took pictures to make it look like a nice hotel. The room was way to small there was one night stand in the middle and both beds were 5 inches or less away from the walls. Bathroom toilet was wobbly and there dirt streaks in the bath room.. we had to go to a different hotel because it was awful... this was the worst hotel I have ever been too

Leisure Friends

2/10

Poor

16 Aug 2019

Gabriel

Bad look

Well I guess I don't have nothing good to say because when I arrive to the hotel I see a caple guys smoking weed & drink alcohol on front of the office. so I sed to my wife no way we can't stay on this place, not like that so my kids are so tired I drive all night to get some other nice place to stay

Family

2/10

Poor

16 Aug 2019

Charles

run down dive did not stay there

4/10

Poor

02 Aug 2019

Verified traveler

Beware

Sketchy neighborhood. We smelled pot from the people next door, smoking outside their room. Dirty towels, questionable sheets, felt unsafe all night. We won’t stay there again even it’s for free. Nice fella at the reception though.

Friends

2/10

Poor

26 Jul 2019

Perla

Horrible experience

Family

8/10

Excellent

16 Jul 2019

Verified traveler

It was good, clean, quit, i cant complain about that place.

Friends_and_family Family

6/10

Pleasant

29 Jun 2019

Nancy

The location wasn't what i expected. Kind of in a bad neighborhood for the price i paid i could of reserve some where near the airport and nicer. However, good customer service.the guy was very nice to call the cab for me at 3am and gave me update when he's arriving. The room overall clean but i just didn't go outside due to the neighborhood

Business_and_leisure Self

2/10

Poor

24 Jun 2019

Sukrity

Customer service

He cancelled my reservation by himself and he was trying to blame us . It was terrible time , I never had will not have that kind of motel

Family

8/10

Excellent

15 Apr 2019

Verified traveler

I needed to check in early due to medical reasons, and they were very accommodating. I also liked that the room had a microwave and mini- fridge.

Business Self

6/10

Pleasant

18 Feb 2019

Verified traveler

I won’t be staying here again

I feel like I overpaid. Even for a budget hotel this place wasn’t great. The beds and bathroom were clean but everything else felt dirty. Check in was efficient but when we had a parking issue I wasn’t thrilled with how it was handled. The TV remote didn’t really work and the WiFi was slow. I won’t be staying here again.

Friends

2/10

Poor

26 Dec 2018

Verified traveler

A lot of things seems to be quite dirty, and the TV does not work

Leisure Family

10/10

Exceptional

21 Dec 2018

Kimberly

no problem

Great place to stay

Partner

2/10

Poor

03 Nov 2018

Jamie

It’s horrible! There are somebody’s hair in bathroom and my bed! Dirty walls in bathroom. Disgusting. There are 3 WiFis and they doesn’t work !

Partner

4/10

Poor

11 Oct 2018

P

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8/10

Excellent

26 Sep 2018

Elfega

Good hotel, nice service

Enjoyed our stay. We were on a family trip and ended up planning an extra day so we had to find a hotel last minute. I'm the type that does a lot of searching before booking a hotel and this was an excellent choice. I was skeptical at first but I don't regret it. Very clean, great service, room was better than I expected, good price, would definitely book again.👍👍 It was better than other more expensive, luxurious hotels I've stayed at.

Family

10/10

Exceptional

21 Sep 2018

Moni

Great

6/10

Pleasant

17 Sep 2018

Verified traveler

Close to everywhere thats what i like about it....

10/10

Exceptional

16 Sep 2018

Alfred

GREAT!!!

Great service ...

Partner

2/10

Poor

11 Sep 2018

Kenneth

Worst stay ever

This was the worst place I have ever stayed. The room was not as pictured. They used a bogus picture. The was clothes and Towels looked like they cleaned the streets with. We had to go and by lysol and wash clothes and towels. Our door would not close unless we slammed it. Just the worst.

2/10

Poor

28 Jul 2018

Barbara

They didn’t want to give me a refund after telling them the minute I got there my room smelled like smoke, huge odor in front of the trash cans, environment is not safe for my family

6/10

Pleasant

18 Jun 2018

Duncan

Crenshaw Business Trip - Week Stay

The hotel has clean rooms for your stay. Parking is in the courtyard, so your car is safe. I am leery of the area, but management says safe. I would still drive.

The towels are super thin, and you get a washcloth. No hand towel. The soap is the little tiny one, that is not replaced during your stay.. so I purchased a bar at the nearby Dollar Tree.

There is a chair in the room, and end table but NO desk. This is annoying if you have to work and have work to do. At least the internet is good.

There is a coffee maker and mini frig in the room.

The AC works well. The bed however does make squeaks with the metal base its on. It would have been great to have a light blanket if you are the type to want some weight on your body.

You do get your room cleaned everday. but it seemed a bit haphazard.. one day no towels, another day.. my pillows not on the bed, or not made up at all?

Overall, if you are going to be out of the room for most of the day, and just looking for a cheap place to put your head down... Go for it.

2/10

Poor

17 Jun 2018

Dasha

Worst $100 ever spent on a one night room! TRASH

I booked on accident, they wouldnt let hotels.com cancel my booking, they were still going to charge me for the night so obviously I had to go, I get there, I hated the area, I get in room, the air/machine wasn't working, the whole face of the machine came off (previously broken) I went in the bathroom and behind the door was holes like someone may have been socking the door to maybe get out? Anyway that should have been fixed before they even put someone in that room, didn't leave me with an easy feeling being there. Not being from the area I wish I knew what I was walking into! ABSOLUTELY WORST $100 I EVER SPENT ON A ONE NIGHT ROOM!!!

Partner

2/10

Poor

19 Mar 2018

Verified traveler

Not a nice hotel

The pillows and bed sheets were dirty with strands of hair everywhere, the bath towels had stands on them, the paint was chipped all over the walls, there was a dirty microwave and fridge in my room with old food residue, there was no heater so I lost a lot of sleep from being cold, and I had to kill a roach that was crawling up the walls. I will never stay here ever again!

10/10

Exceptional

01 Mar 2018

Theron

Diamond in the rough

Great rooms in the middle of the city

4/10

Poor

28 Feb 2018

Verified traveler

Pictures are deceiving

The owners were nice, but if you are going to run a hotel/motel of any kind, you must take care of your buildings. The walls and hanging pictures were stained and the room was filled with fumes from their cleaning products. Bathroom door had a hole punched in and I left with irritated skin and a few itchy bumps (my skin was irritated and itchy throughout the stay). The internet was also inconsistent. I have no problem with shady people or shady neighborhoods, I've lived everywhere and I know how to keep it moving...but I at least expected the room to look as it did in these pictures, and I did not receive that. I found hair in my towels and tub. I couldn't use them on my body....nor did I sleep in the sheets (which had a few oil-like stains and small holes). Lastly, I saw a roach on my last day. People, just spend a few dollars extra and book a more decent hotel. It's worth it.

6/10

Pleasant

24 Feb 2018

Tanya

Busy work

It was ok didn't like tghat there was constructions crew fixing street with all that noise.

Family

2/10

Poor

16 Feb 2018

Verified traveler

Arrived late at night stayed maybe 6 hours

There was a rat in the room scratching all night long didn't get any sleep just rested and bathed and left trash dumpsters right in front of doors smelled awful

2/10

Poor

10 Feb 2018

Verified traveler

Dirty everything.

The comforter had multiple stains on it as well as the sheets underneath. Dirty floor and bathroom.

10/10

Exceptional

25 Jan 2018

Andre

Surprisingly clean with a courteous and delightful staff.

10/10

Exceptional

06 Dec 2017

Lupe

I had very nice and peaceful night there

8/10

Excellent

21 Nov 2017

Gui

Very satisfied for the price

I was positively surprised with the extra furniture (to make coffee and microwave) and the cosiness of the room the small price I paid for a motel in LA. I would definitely recommend this place! Good and safe area as well. Of course it is not top quality but you always get what you paid for, and in that case it is definitely a good price for the value.

10/10

Exceptional

17 Oct 2017

alex

The night I spent alone

It was very nice clean quiet and in the morning the hotel stuff we're nice

2/10

Poor

30 Aug 2017

Michelle

Two stars is generous!

Room wasn't clean dirty walls, the TV didn't work properly, bathroom was tiny and had a raunchy odor. I will not stay there again.

Partner

8/10

Excellent

17 Aug 2017

Ebonique

Last minute

The inside of the rooms were a lot better than the outside of the building.. Very nice people..and very clean room.. and also our puppy was allowed so that also was a plus

Partner

2/10

Poor

22 Jul 2017

Yonghyun

I give up my $160 for two night right after I arrived there within 1 hours.
Not safe, Not clean

4/10

Poor

16 Jul 2017

Verified traveler

Noisy room

My room was close to the street and could not sleep even for one minute as all the day and night there was car noise and other sounds. In addition, the location is somehow sketchy and the price was high and it is not worth it.

2/10

Poor

09 Jul 2017

Verified traveler

Easily the worst room I have ever stayed at.

Partner

4/10

Poor

15 Jun 2017

Paul

No table in room; cobwebs on the walls. Fridge not cleaned. Bathroom smelling of urine. Manager was however very friendly and helpful.

4/10

Poor

03 Jun 2017

peter

Think twice

This independently run motel has a family working hard against long odds in a dicey neighborhood. They have taken a wreck of motel and have a work in progress on what appears to be limited funds. If you are a back-packer this doesn't work for you either, the price is expensive for what you get. Better option is a hostel. My small room lacked even a chair to sit on much less a table. Yes a small student size fridge and microwave, one on top of the other sitting on the floor. A bathroom sink at a height that only a tall person could reach comfortably. That said, the motel was full when I arrived and full when I left.

2/10

Poor

10 May 2017

Verified traveler

hovel

Door had been kicked in, bedding was stained, bathroom window broken. I have no idea why anyone would stay here. It felt unsafe.

2/10

Poor

30 Apr 2017

Verified traveler

Uncomfortable location

Uncomfortable location, so we just didn't stay in that night, we went somewhere else

4/10

Poor

12 Apr 2017

Deb

Small room/good beds

Very small room and there was a hiccup with getting double billed.
Beds are very very comfortable though

Family

2/10

Poor

11 Mar 2017

michael

Filthy towels

Filthy towels filthy towels filthy towels filthy towels filthy towels

4/10

Poor

28 Feb 2017

Verified traveler

I've been in worse I suppose

It really is just a shame because the owners seemed really nice. The motel is just run down in general. I was happy there was protected parking because the neighborhood is a bit sketching at best. The door to my room didn't fit exactly, it was too small and had about half an inch of open space at the bottom so you could hear everything outside. This was a bit annoying especially because it happened to be raining and there was a huge puddle outside and all I could hear was the drip drop into it...talk about border line insanity inducing. I opted to not shower because the towels were sand paper... It is what it is overall, I needed a cheap place to lay my head for the night, but otherwise....never again.

4/10

Poor

18 Feb 2017

biz traveler

Old bldg in need of proper repair..

Cold tile floors, wrong toilet seat, decaying tub, holes in wall. For money just ok..

2/10

Poor

11 Jan 2017

Har Ashish

Apart from manager ..evrything pretty average...

Family

10/10

Exceptional

30 Nov 2016

get up and go

Hotel area so so the overall a good tonight stay

Very accommodating clean then I was impressed with the amenities

4/10

Poor

27 Nov 2016

Verified traveler

The microwave and fridge both need to be replaced, the room didn't feel super clean.

The check in was not the friendliest.

The building had caution tape around it because a car has driven into the side.

2/10

Poor

21 Nov 2016

Verified traveler

Bad deal

It looks like a prison from the outside. Inside the courtyard where the doors to the rooms are located, it appeared that every window had bars and the outside walls were dirty. When we talked to the manager, it was difficult to understand him due his thick accent. We told him we could not stay at the hotel due to the poor condition and wanted our money back. He said that he would do that and gave us the number to call for a refund. Upon calling your company, you in turn, made a call to him and he refused the refund. later. No honor!

8/10

Excellent

17 Nov 2016

Davey

Secured parking, close to LAX, friendly staff!

Ameen and his wife, Bhakti (I'm sure I butchered their names, ha), are tremendously hospitable. Motel is in historically shady area, however they have made this place a safe-haven for the weary traveler. Recently renovated, I felt quite comfortable, as the room is very private w/large shades in each room - would definitely come here again! : )

6/10

Pleasant

11 Nov 2016

Pam

Hilton its not, but ....

We only needed a bed for early flight from LAX, for this purpose it was excellent. Room freshly decorated and clean, beds comfortable, shower pressure good with hot water. Check in staff friendly and helpful.