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Sapphire Palms Motel
Central Coast - NSW · Australia
178 182 The Entrance RoadView location
7.4/10Very good292 Reviews
Cleanliness7.6/10 7.6
Service8.2/10 8.2
Comfort7.6/10 7.6
Condition7.0/10 7.0
Location8.0/10 8.0
Neighborhood8.4/10 8.4
Amenities7.2/10 7.2
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sapphire Palms Motel
Pamper yourself at our full-service spa. For recreation, enjoy the outdoor pool and waterslide. This motel also offers complimentary Wi-Fi, a picnic area, and barbecue grills. Additional amenities include multilingual staff, and shared microwave and refrigerator. Free self-parking is available onsite.
Our 20 air-conditioned rooms feature microwaves, minibars, and flat-screen televisions. Prepare meals in the shared kitchen. Bathrooms include showers and hair dryers. Located near the beach in The Entrance, Sapphire Palms Motel is within a 5-minute drive of Wyrrabalong National Park and The Entrance Ocean Baths.
We are also close to Blue Bay Beach and Toowoon Bay Beach.
Show less
When you stay at Sapphire Palms Motel in The Entrance, you'll be near the beach, within a 5-minute drive of Wyrrabalong National Park and The Entrance Ocean Baths. This spa motel is 0.8 mi (1.3 km) from Blue Bay Beach and 0.9 mi (1.5 km) from Toowoon Bay Beach.
Make yourself at home in one of the 20 air-conditioned rooms featuring microwaves and minibars. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have showers and hair dryers.
Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Childcare
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No alcohol served onsite
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of AUD 50 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
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Special Instructions
The front desk is open daily from 2:00 PM - 9:00 PM. The check-in location differs from the property location. Check-in location: [corner of Boomerang and The Entrance Road]. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not provide towels for use at the pool, spa and beach. Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.
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Minimal age
18
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Optional fees
- Fee for English breakfast: approximately AUD 25 for adults and AUD 25 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Tuggerah Lake
0.7 km / 0.5 mi
The Entrance Ocean Baths
1.2 km / 0.8 mi
Pelican Plaza
1.3 km / 0.8 mi
Blue Bay Beach
1.3 km / 0.8 mi
Entrance Beach
1.4 km / 0.9 mi
Toowoon Bay Beach
1.5 km / 0.9 mi
Swadling Reserve
1.7 km / 1.1 mi
Wyrrabalong National Park
1.9 km / 1.2 mi
North Entrance Beach
2.5 km / 1.5 mi
Peter Clifford Reserve
3 km / 1.9 mi
Shelly Beach Beaches
3.2 km / 2 mi
Bateau Bay Beach
4.6 km / 2.9 mi
Ventura Avenue Reserve
4.9 km / 3.1 mi
Wandella Avenue Reserve
5.2 km / 3.2 mi
Crackneck Lookout
6.5 km / 4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Garden
Show 12 more facilities & services
- BBQ facilities
- Grill/BBQ
- Smoking areaExtra charge
- Outdoor freshwater pool
- Children playgroundExtra charge
- Outdoor Rooftop Swimming Pool
- Hot tubExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Picnic
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE PREMIUM QUEEN BEDTRIPLE • PREMIUM QUEEN BEDTPL.PI-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
TRIPLE PREMIUM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- PREMIUM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.PI-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE PREMIUMTRIPLE • PREMIUMTPL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
TRIPLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: TPL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE CONNECTING ROOMQUADRUPLE • CONNECTING ROOMQUA.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
QUADRUPLE CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXE QUEEN BEDTRIPLE • DELUXE QUEEN BEDTPL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
TRIPLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
Room CONNECTING ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM ECONOMYFAMILY ROOM • ECONOMYFAM.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: FAM.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySapphire Palms Motel
FAMILY ROOM DELUXE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sapphire Palms Motel
100
reviews shown
Cheryl
Easy and fast check in! We stayed as a quick overnight after exhausted travel, and we had such a great night sleep. We stayed in a room with a queen and a single for our toddler, and even he had a great sleep. The room was very fresh and clean, with a microwave, kettle and toaster. The wonderful lady who checked us in also checked us out and she was so lovely! We booked randomly because they had availability, but we would definitely stay again and recommend!
Lisa
We found it a bit small, the price was good . little hard to get it in to , but go around the round about to enter. Was clean staff was nice. Not vary well lit up when walking in at night
Ken
This was budget accommodation and was adequate for sleeping and relaxing. The room was clean. Hot water took ages to arrive after turning on. The bathroom sink had a crack although did not leak. The front door lock was stiff and sometimes the door bolt would get stuck inside the faceplate - it had to be banged to get it to release.
Ricky
Perfect location every thing you need onsite and local attractions close by
Tracey
Absolutely disgusting walked in walked out.
Gill
Owners were friendly and everything was amazing
Kevin
Friendly staff, comfortable bed & convenient location.
Catriona
The room was clean and spacious.
Monica
Room are very clean and tidy and comfortable.would talk me family and friends about this place.
Debbie
Dont know
Sandra
Staff were friendly and always happy to help.
Sue
It was very average
Samantha
Check in was fast. Room was very clean and tidy
Diane
My partner stayed here years ago and it was close to family. Has aged a great deal since then and is a bit shabby. Staff lovely. Could do with upgrading but in my travels this past 2 weeks I have seen much worse!
Peter
Clean rooms. Impeccable bathroom. Comfy bed and sofa.
Nice managers/owners and very helpful.
Nice managers/owners and very helpful.
Wendy
As I would not have this accommodation on my website as it is very different to what you are showing and in very dad condition
Lesley
The bed was super comfortable
Philip
Great location , very helpful staff
john
Everything was great thank you 😊
Linda
Reasonable price
Geoffrey
Great
Anne
The pool was dirty and limited hours of use.
Richard
Their wasn't anything unique about the property it was quiet , clean . They were accommodating with my late check in .
Shaun
I've stayed there several times, and the best thing is value for money and location, except for a bit of traffic noise which varies, but it is on the junction of a main road, which is a plus and a minus, I guess. Also, only a 10–12-minute walk to The Entrance shops.
Ellie
NeedsTLC SHOWER cubicle leaked and jug did not fit under tap!
Damian
Description in wotif does agree with the property. Check-in times are wrong. Key deposit is $100. Tbey want all your credit card details even though you've paid. The smells horrible. No glasses or cutlery in the room
Peter
The
RAYMOND
Not really
Rhiannon
Rooms are enough to sleep in but quite small for a family of 4.
Darcy
Friendly and courteous reception.
Leire
Great value for money, Leo was very friendly and helpful. Close to all amenities. Club just down the road. Quiet area, this is our second time there will definitely be back ❤️❤️❤️
Nathan
Staff work hard to ensure you are looked after, nice property for what you pay.
Robert
Better Value Elsewhere
No value for money in this old unloved Motel. Don't let the pool and spa suck you in ,They are not that inviting. Better value elsewhere
Christine
The motel is old but quite well maintained. Clean but very basic. Convenient to the Entrance shops and eateries. Was a good place to rest your head every night.
Amanda
Unfortunately the weather was not the best when I stayed so that I couldnt enjoy the pool which looked awesome. Staff were friendly. The water pressure in the shower wasn’t the best. The rooms are not soundproof so I could hear the conversation of the people in the room next to mine. Would stay again.
Kerryn
Check in was not a very good experience. I had to wait for awhile before someone came to reception. In limited English I was asked if I’d booked in and asked for my ID. She kept asking if I’d booked and couldn’t match my ID with the booking and gave me a paper with someone else’s name. I told her it was not me and then she gave me the one with the right name and asked if it was me. I do not think she could actually read English, but the experience wasn’t very welcoming. In the room there was the bare minimum of things provided, including one tea towel with stains on it. The couch and chairs were also stained. I sat on a very old chair at the bench and I thought the chair was going to collapse underneath me as it was so wobbly. The shower was terrible with only a trickle of water coming out and suddenly went very cold and then very hot. The only good thing was that the bed was comfortable. If you want a budget motel then I guess you get what you pay for, but at least a clean tea towel and a decent chair would be good.
Helen
Generally okay
Elsie
Clean and tidy
Fiona
Old noisy and smelly
Sandy
No lounge as advertised. No plates or cutlery. Not enough power points for the appliances.
Kath
It was a bit smelly in bathroom as the exhaust fan wasn't attached. It was sort of grungy but it housed 3 adults with relative ease and didn't cost the earth.
Warren
Had to park car at back of unit .
Ray
The parking situation for Unit 4 and the other two side parks is a joke. That area I got allocated for Unit 4 was disgraceful and if I had a larger car I would have been in trouble. You need to find three new parking spaces and prioritise those who are staying over the guest parking ASAP
Christine
Unfortunately on arrival we noticed ants were crawling on the yop of our fridge. Morning 1 of 2 the toilet was blocked. We notified reception staff of the problems. They came to check them out. They advised ants and toilet would be fixed whilst we were out. Staff contacted us later in the day not sure if things were fixed, so they gave us another room to move to. When back to our room , we first noticed our room door had been left open. NOT HAPPY AT ALL., then noticed ants had not been treated as there we still visible and toilet had not been fixed. We made the reception staff aware of the door having been left open, ants and the toilet not being attended to. On a positive , none of our belongings had been taken. We transferred rooms and had no further issues. Another positive was having air-conditioning and a pool and spa to be able to relax in.
Tracy
Staff were very pleasant and my daughter loved the pool area.
Renu
The pool and spa are good. In the family room curtain was torn. The screen door was broken. The room smelt. The keetle was diry boiled water tasted yuk. The biscuits were off. The tea bags were yuk. Towels provided were worn out almost ready to have a rip, very thin and not fluffy. For $300 a night for a family these things can be improved.
Julie
Very convenient for our visit
Peter
Clean and tidy. A little tired and dated but good location and friendly staff.
Ron and sue
I liked the king bed , room needs a good revamp , didnt need the 2nd bed in there as it was useless , the balcony out back was dirty thelight fitting out there not clean at all , the pool was nice again i just feel the whole place needs a good revamp , the breakfast area was a small kithenette with frozen bread on offer and a few cereals , we went out for breakfast, wouldnt stay here again , it looked better in photos , my husband was very disappointed as he thought he was taking me somewhere special for my birthday.
Julie
As above
Kirsty
.
Robert
It was close a club
Jennifer
No detergent or cloth to wash dishes, tried to rinse cups out but not too succesful. Pru in reception was lovely an helpful
Keiran
Room was dirty and zero attention to detail there was bottle caps left in cupboards, a manky toothpaste cup left in a cupboard in the bathroom. The property was unkept with lawn not mowed and random rubbish left around the area such as building supplies. i would not recommend you stay here!
Jim
Very quiet and peaceful. Staff were very polite and nice to talk too
Beau
All Good.
Was hesitant to stay because of the negative reviews but everything was great, looks recently renovated with new owners.
Will definitely be staying next time I’m working down there.
Will definitely be staying next time I’m working down there.
Alex
Clean rooms. Outside run down like it was 40yo ago.
Wouldn’t use pool or spa
Wouldn’t use pool or spa
Angela
Good location, nice staff, lovely staff on reception to book in.
Lucia
The room had a smell of stale pee.
Lynda
Nothing
Karen
Cheap and great pool and spa and close to club walking distance
Leanne
It was good kids had fun in the pool
Darren
Clean & tidy room, very close to beaches & town centre.
Karen
Very friendly staff. Property is older but very well maintained and clean. And the slide in the pool was a big plus for the kids.
Vernon
Competively priced, clean motel a walk away from The Entrance CBD. Pool facilities are good. Not enough car parks in the front section of the motel which means some visitors have to park in “odd” spots.
Anthony
Ok
Verified traveler
Clean budget motel
Budget motel with clean rooms.
Had everything we needed for our stay. Friendly staff
Had everything we needed for our stay. Friendly staff
Scott
We booked the property for the spa use but it was cold and hardly any pressure.
The room requires more work on the ceiling and cornices as they are cracking.
Otherwise a good located motel.
The room requires more work on the ceiling and cornices as they are cracking.
Otherwise a good located motel.
Jessica
Fantastic
Adrian
What I ticked
Geoff
The motel was the first stop on our 18 day holiday
As such it was just a stopover before continuing our journey
It was easy to find - not far from the shopping centre for food.
Compared to the other 16 motels we were to stay in it comparable in price, standard of the room and adequate in all things necessary with the staff being very pleasant when we were leaving in the morning
As such it was just a stopover before continuing our journey
It was easy to find - not far from the shopping centre for food.
Compared to the other 16 motels we were to stay in it comparable in price, standard of the room and adequate in all things necessary with the staff being very pleasant when we were leaving in the morning
Rob
Average motel. Poor Reception.
Bryan
This accommodation was quite comfortable. It is a little older than some not too far away, but the price reflected this and it was very clean. The staff were most welcoming.
cherie
not the best but ok
Leigh
Rooms were clean and well stocked (although we had to go to the office to get an iron) and the air con worked well.
Harry
Good value budget motel.
Susan
Very difficult parking, poor quality lumpy beds
maggie
The pool was very murkey, it would be very un-hygenic to swim in.
The freezer in the fridge was totally frozen over, on request, this was attended to immediately.
The fridge in kitchen facilities was dirty with split milk and orange juice.
The laundry washing facilities was only open in the middle of the day when we were out sight seeing.
The gardens to the kitchen area was very untidy.
The outside of rooms looked appalling with clothing and towels .
The tables and chairs were dirty, cracked and shabby, let alone folks smoking there.
I would have expected daily bed making service as is normal with motels.
Sonia was absolutely outstanding, looking after us with kindness and professionalism. Sonia is your greatest asset and I believe she could upgrade your motel to a much higher standard if given the opportunity. Her courtesy and management skills were outstanding.
The freezer in the fridge was totally frozen over, on request, this was attended to immediately.
The fridge in kitchen facilities was dirty with split milk and orange juice.
The laundry washing facilities was only open in the middle of the day when we were out sight seeing.
The gardens to the kitchen area was very untidy.
The outside of rooms looked appalling with clothing and towels .
The tables and chairs were dirty, cracked and shabby, let alone folks smoking there.
I would have expected daily bed making service as is normal with motels.
Sonia was absolutely outstanding, looking after us with kindness and professionalism. Sonia is your greatest asset and I believe she could upgrade your motel to a much higher standard if given the opportunity. Her courtesy and management skills were outstanding.
Nicholas
Great beds. Best sleep.
Dirty bathroom floor. Strong chemical cleaning smell in unit.
Dirty bathroom floor. Strong chemical cleaning smell in unit.
Tamara
Not a thing it was disgraceful
Anthony J
Usually its very quiet and relaxing but on this occasion the loud music at 3am from next door really spoilt my stay. The same applied to a couple on the other side of the idiots room unfortunately. They were then not going to stay another night.
Verified traveler
Conveniently located and reasonably priced.. Room was very tired. Mattress was well past its use-by date and couch was a danger to sit on.
Verified traveler
Location to the event we needed to attend
Verified traveler
Loved our stay thank you!!
George
OK for the price
This hotel is somewhat dated but efforts have been made to keep clean and attractive. The main drawback for us was the noise, from the road traffic as well as other air conditioners going on and off during the night. Probably more discernible because there is little soundproofing in the room (we suspect age related). That being said, the location is convenient to all that the Entrance has to offer. Easy walking to beaches and shops. Friendly service.
Verified traveler
Clean comfortable and convenient
Verified traveler
Its was a great nights stay conveniently close to places. Simple room just what we were looking for.
Didnt really hear the traffic.
Didnt really hear the traffic.
Verified traveler
Friendly staff!
Basic rooms.
Wish it would have a smart TV to watch Netflix!
Basic rooms.
Wish it would have a smart TV to watch Netflix!
Verified traveler
Very friendly and efficient check in. The property was clean, but had a wiff of a previous stay who were smokers which was off putting. The bedding, namely the doona cover need a wash to get rid of the smell. The surfaces and bathroom were very clean but the carpet was very stained and needed a good steam clean. Fantastic value. Very Quiet considering it was on the corner of a busy road, but the brick walls between units obviously kept the noise at bay.
David
Good location
Verified traveler
Friendly Service, clean place , relaxing just beautiful
Verified traveler
Property was very neat and clean. Room clean as well. But a bit tired and in need of a refurb.
Lenka
Delux room with balcony definitely worth it!
We stayed for one night in Delux room with balcony. Nice clean room with comfortable beds. Location of the room was great. At the back of the property, close to the trees so we could hear birds.
Sonia was very friendly, she organised on my request the microwave for room so I could use it for my toddler.
Pool area is nice, my toddler tried the slide that goes right in the pool and we had bubble bath in the jacuzzi. Overall lovely stay, price is reasonable.
Thank you
Sonia was very friendly, she organised on my request the microwave for room so I could use it for my toddler.
Pool area is nice, my toddler tried the slide that goes right in the pool and we had bubble bath in the jacuzzi. Overall lovely stay, price is reasonable.
Thank you
Verified traveler
Handy location, building needs maintenance, carpet filthy. Make shift shower Curtin replacing missing glass shower screen. Disappointing.
Verified traveler
Close to excellent beaches, walks and playgrounds; but far enough from the hustle and bustle of the Entrance. Great value.
Bradley
Shortstay
The motel is located in a great location to the beaches & restaurants within the city centre motel has a great pool for the kids
Gavin
Clean and tidy motel, if a little dated. Great to have a kitchen facility on site. BBQ area in need of updating. Location is central to everything you need.
Blake
Definitly would reccommend opting for hot breakky simple and nice food and welcoming staff
Verified traveler
Staff was friendly, very helpful and nothing was an issue.
Elise
Room was very clean, beds extremely comfortable, pool amazing for kids. Staff super friendly and helpful. Gorgeous breeze through front window. One improvement - hotel should look at designated smoking area away from rooms (not outside rooms where smoke can come through windows into others peoples rooms).
Location & surroundings
Sapphire Palms Motel
178 182 The Entrance Road, Costa Central, Australia
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Sapphire Palms Motel
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