Italy
, Genoa 
Melanie
Arrived early. Very accommodating in offering shower facilities before room is ready and after checkout.
We were not in the main hotel but in the downstairs Family room – 2 connected rooms.
Bathroom a little tricky in first room, with steps up and down and not enough room for shower. We used the shower in the second room, which was small but slightly better.
Breakfast included and was fine with lovely shady courtyard to sit in to eat.
However, not enough attention to detail for actual function, for example the bathroom taps were fitted too far back, and the water did not go properly into the basin, but over the back of the basin – hard to get your hands in to wash properly. Also, there was a kettle in the room, but the wire was so short that it was not possible to plug in without unplugging the fridge. Also, no tea or coffee provided. And there was a diffuser with the hairdryer, but the diffuser did not actually fit on the hairdryer. So really, there was no kettle or diffuser.
Overall lovely setting and helpful service.
We were not in the main hotel but in the downstairs Family room – 2 connected rooms.
Bathroom a little tricky in first room, with steps up and down and not enough room for shower. We used the shower in the second room, which was small but slightly better.
Breakfast included and was fine with lovely shady courtyard to sit in to eat.
However, not enough attention to detail for actual function, for example the bathroom taps were fitted too far back, and the water did not go properly into the basin, but over the back of the basin – hard to get your hands in to wash properly. Also, there was a kettle in the room, but the wire was so short that it was not possible to plug in without unplugging the fridge. Also, no tea or coffee provided. And there was a diffuser with the hairdryer, but the diffuser did not actually fit on the hairdryer. So really, there was no kettle or diffuser.
Overall lovely setting and helpful service.
