W 14 Hotel

10/10

Exceptional

11 Mar 2026

Erik

Very nice

2/10

Poor

11 Mar 2026

Vincent

In the middle of the night during my stay the smoke alarm low battery kept going off around 2:30am and I still haven’t heard back from a manager about it. Extremely unprofessional

2/10

Poor

11 Mar 2026

Jill

No beach view. Stairs to pool so not usable for people with physical disabilities. Staff was useless. They put me and my sister, who’s in a wheelchair, in a room too small for her wheelchair. They knew about the wheelchair.

Family

10/10

Exceptional

11 Mar 2026

Raquel

Amazing value for your money. Location was amazing! The staff was also great and accommodating. I would stay here again

10/10

Exceptional

10 Mar 2026

Matt

Room was clean, staff was great, very easy check in/check out, and walking distance to the beach and many food establishments

Partner

8/10

Excellent

09 Mar 2026

Ryan

Rooms a little outdated

10/10

Exceptional

07 Mar 2026

Mike

The window ac/heat needs taken apart and throughly cleaned as ours smelled like mold when we turned it on. But the weather was perfect and we got by just fine without it.

6/10

Pleasant

06 Mar 2026

David

Room was clean and spacious, but it was a adjacent to the street and there was significant noise.

We paid extra for a suite with a fireplace, but the fireplace didn't work. When I asked staff about it, they said something about the fireplaces being disabled in warmer months. It was February, and it the weather was cold and wet.

WiFi was horrible, basically unusable for even email.

Partner

10/10

Exceptional

05 Mar 2026

Odin

Very clean, well-kept, friendly staff.

8/10

Excellent

04 Mar 2026

Debra

Beautiful courtyard & pool area. Excellent location. Breakfast was simple by enough to get you started for the day. We’d stay here again.

10/10

Exceptional

02 Mar 2026

John

ok

6/10

Pleasant

01 Mar 2026

Jessica

Lock was wiggle and wallpaper was peeling.

Friends

8/10

Excellent

01 Mar 2026

Jeff

A great stay overall. It was super cheap for its excellent location. If you are not high maintenance, this is the place. Its an old building and needs a coat of paint but everything works. Great for a family on a budget. Will definitely stay here again.

Friends

2/10

Poor

24 Feb 2026

Ninh

You have to spend a good deal of time fine tuning the shower faucet to get warm water. It easily fluctuate between hot and cold. The bathtub was deep making it difficult and perhaps dangerous for less mobile people. Paint chips on wall corners and furnitures, but we were in the 'new' section of the hotel. A $39 fee was charged to my card without a peep or heads up from the front staff. I suspect this was a 'resort fee'. Traveling in America is no longer fun. Going forward, I will resist and refuse to go down this 'late stage capitalism' money grab.

Partner

6/10

Pleasant

23 Feb 2026

Anna

We stayed in north building and the room was pretty ran down. Cracked floor and shower tile, broken cabinets, flimsy faucets, tv that stopped working first night, squeaky bed.. just to name a few. Walls were paper thin and we could hear people talk and sneeze. Complimentary breakfast consisted of coffee, bagels and a bowl of apples. The pool had some garden debris in it and to get there from north building we had to walk on the street around the block and then through south building lobby.
On the positive side - the location was awesome, walking distance to downtown shops and restaurants, lots of galleries and the beach.
Staff was nice and sheets were clean.

Friends_and_family Family

4/10

Poor

22 Feb 2026

Carol

very old motel vibes, but not in a good way.

6/10

Pleasant

22 Feb 2026

Katie

No hot water. Kind of noisy.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Shahzoda

So nice and kind staff

8/10

Excellent

15 Feb 2026

natalie

Great location

Leisure Family

10/10

Exceptional

15 Feb 2026

Harrison

Easy to access. Great staff. Great location.

Leisure Partner

10/10

Exceptional

09 Feb 2026

John

Very nice hotel with easy access to beach and downtown.

8/10

Excellent

05 Feb 2026

Justyne

Good location for the price but room interior very old cracked floor ceiling. Bed lsubked in

Partner

6/10

Pleasant

02 Feb 2026

Kimberly

The staff was friendly. Location was good for us. Base rate was decent for a room near the ocean. The pool looked nice and clean, but we did not need a pool. Rooms were average. Nothing spectacular. The bed and pillows were comfortable. Things to improve: *Make people aware of the $35+tax per night parking ahead of time *Have coffee made in the lobby. I went twice in one morning to get a cup and it was empty. It was empty the next morning. *Provide a little more than bagels, bread and cereal for breakfast.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Angel

My family and I have stayed at this hotel many times. Room was spacious and the layout was really nice. Unfortunately, just had a couple issues with insects this stay. Had a large spider and multiple ants in the restroom. Reception was friendly and kind as always.

Leisure Family

10/10

Exceptional

30 Jan 2026

Samen

Nicely furnished, cleaned and modern. Will go there again.

6/10

Pleasant

26 Jan 2026

Marc

Room was outdated. Quality of sheets and towels was OK.

10/10

Exceptional

21 Jan 2026

Jeannette

this is our to go place when we visit LB. It is clean, comofrtable and near everyhting.

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Laura

It was a clean room, the kitchen was very complete and well equipped and it was in a convenient location.

Leisure Family

8/10

Excellent

12 Jan 2026

Gary

all good....would stay again. Thankyou

Leisure Partner

6/10

Pleasant

05 Jan 2026

Davi

The area was close to the center of laguna Beach. Only 3 blocks away.

Leisure Friends

10/10

Exceptional

03 Jan 2026

Janet

Overall 5 stars!

10/10

Exceptional

01 Jan 2026

Guillermo

Clean rooms, excellent customer service, good parking. Close by all the restaurants, bars and beach.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

John

Great room!
Great property!
Front desk guy was really nice and accommodating!!! He’s 5 stars!!

Family

6/10

Pleasant

31 Dec 2025

Mary

Although it was very reasonable priced I don’t plan on staying there again. Paolo was not very helpful. He booked our room on one level. Told us where to park then gave us a key for a different room on a different level. I specifically called beforehand to make sure our room had a refrigerator and microwave. And when he switched our rooms, I asked him if the other room had a microwave and he said yes, and it didn’t and at that point I was done with him, so I didn’t worry about it. Fortunately, they did have a microwave in the lobby. Also, our room was excessively damp and had a very weird smell, and all of our clothes smelled like the room when we came back home I had to wash both suitcases.

Partner

8/10

Excellent

29 Dec 2025

Cynthia

Was a

6/10

Pleasant

28 Dec 2025

Kelli

Room was old and musty smelling

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Maria C

Would of like a microwave in the room. Front desk clerk (lady) was not attentive nor helpful.

Leisure Partner

8/10

Excellent

23 Dec 2025

Ana

The staff was very nice and i loved the room and its amenities, right across the street from the beach. There is a Ralphs near too. Love this place!!!! 😍

10/10

Exceptional

21 Dec 2025

Braden

Nice Room, very convenient for beach access, and lovely atmosphere

10/10

Exceptional

19 Dec 2025

Lisa

Outstanding stay at 14 West! John (front desk) was extremely helpful and we loved the room! Great location to walk to the many restaurants/stores!

8/10

Excellent

18 Dec 2025

Jeff

The room was nice and clean.

Partner

10/10

Exceptional

18 Dec 2025

Andrew

Location., location, location and price. Thank you.

Self

6/10

Pleasant

17 Dec 2025

Jeff

I like the hotel and it’s location in Laguna Beach. The room was decent but the door handle looked like it was ready to fall off at any moment. We upgraded to a room with a fireplace, but we’re super disappointed when the fireplace barely worked. There were no flames, just a very low blue glow. I asked at checkout about getting discount since it was the reason for upgrading and said they would get back to me about it. I have heard nothing back from them. Even more disappointed at this point. The bed was comfortable.

Partner

10/10

Exceptional

13 Dec 2025

Chris

Great staff nice quiet room . Will stay again

Leisure Self

6/10

Pleasant

08 Dec 2025

Kelly

All was good.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Jeff

14 West is perfect location, great food and coffee close by and walkable.

Leisure Partner

2/10

Poor

08 Dec 2025

ADRIAN

Reception not manned.

10/10

Exceptional

07 Dec 2025

Carly

Very clean room great hotel and price - highly recommend

8/10

Excellent

06 Dec 2025

Erica

Clean and comfortable room. Quick check in. Would definitely stay again.

10/10

Exceptional

05 Dec 2025

Joseph

Great location. Super clean.

10/10

Exceptional

28 Nov 2025

Ella

We celebrated our anniversary and our stay was very pleasant and accommodating. Too cute and cozy for the holiday. Beach, cafes and shops were nearby.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ashlea

Made best of a rainy weekend. Stay was great

Partner

10/10

Exceptional

15 Nov 2025

Pamela

Nice quiet room at the back of the hotel. Good king bed.

Leisure Family

10/10

Exceptional

23 Oct 2025

Jaakko

very good overall

10/10

Exceptional

21 Oct 2025

Christopher

The front desk staff was amazing, the young lady at the desk was super helpful!

Business_and_leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Robert

Walking distance to the beach and stores and restaurants.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Kevin

Great value for the room, location and knowledgeable employees. The pool was very nice and clean.

Leisure Partner

4/10

Poor

15 Oct 2025

Scott

Double charged for parking.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Valeria

!!

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Roxxanne

.

Leisure Partner

8/10

Excellent

12 Oct 2025

Jane

Overall Good stay but needs updating

Great hotel for location, service and cleanliness. Second time I’ve stayed here. But the rooms are now in need of a refresh (in need of updating) as well the electricity (electrical outlets are so loose they won’t hold the plug enough to charge various items.) However the staff were outstanding, helpful and friendly.

Partner

8/10

Excellent

12 Oct 2025

Shawn

Laguna Beach Respite

The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again

Self

8/10

Excellent

11 Oct 2025

Tatyana

Mattresses were not good

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Robert

Good

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Jose

Good stay

4/10

Poor

29 Sep 2025

Gary

Nice grounds and lobby. Our room smelled, there were dead bugs and hair in the bed. It was so awful we asked to cancel as soon as we got there. Staff was nice and let us cancel. Great area, shops and restaurants nearby. There are actually 3 properties and the pictures on Expedia didn't clearly distinguish. You should go directly to the hotels' website for clarity. The adjacent North building is new and might be nice. The South Building is dilapidated where we were booked. A boutique nearby said the hotel was a dump. The South building really needs a major facelift.

Business_and_leisure Family

10/10

Exceptional

29 Sep 2025

Gerald

This was a last minute find. The location was steps to the beach and a pretty good taco stand. On site parking was really helpful. Our room was comfortable and provided everything we needed. The staff was friendly and very accomodating.

Partner

8/10

Excellent

28 Sep 2025

Tom

Great area.

Partner

4/10

Poor

26 Sep 2025

Dana

Not for families

This hotel was not a good fit for us. One there are no elevators to get to the north building rooms. We had to carry so much up very steep stairs. Then the door was frosted glass and didn’t block any light so our room did not get dark And the outdoor light was blaring into our room all night. The room also had a huge step between the bed that was such a dangerous feature.

Friends_and_family Family

6/10

Pleasant

24 Sep 2025

Heather

Property was just ok. Rooms are tiny and smell of mildew. Needs some updating for sure. I also had booked a room with a king bed and was put into a room with two full beds. They moved me after I brought it up. Drink machine out of order. Chairs and boogie boards they have available for rent and in poor condition. Not impressed, likely won’t stay again.

Leisure Partner

6/10

Pleasant

17 Sep 2025

Jeanne

Staff were very friendly and helpful.

Leisure Family

8/10

Excellent

16 Sep 2025

Christine

Quaint hotel with a nice location. 4.8 stars

Love this quaint old fashion hotel. The greenery adds to its character. The room and the hotel grounds were clean. The location is great and short walk to Main Beach. However, finding someone at the front desk was hit or miss whenever we'd go there.. For the price it was a bargain. Overall, I'd definitely stay there again

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Nick

Great

Business_and_leisure Friends

6/10

Pleasant

26 Aug 2025

Clarissa

I liked the nice location and the spaciousness of the room. I didn't like the steep stairs and non-accessibility for people with physical challenges. If there are no elevators, ramps or escalators, then have staff always ready to help with luggages. Help was very slow so I missed my timing on my schedule. Staff was friendly though, so just a reminder to be more prompt in their service. Otherwise, everything else was great.

Business Self

10/10

Exceptional

26 Aug 2025

Elecia

Hotel was nice we got a suite for 2 adults and 1 child and it was good size. Staff was friendly. Hotel was a 4 min walk to the beach

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Betty

The front desk, John was super friendly and absolutely a hospitality professional. The hotel was very quiet and relaxed atmosphere. I will definitely stay again!

6/10

Pleasant

24 Aug 2025

Elizabeth

The property is old and needs to be updated. The pictures are misleading. Nice pool, decent staff and clean rooms. Walls, ceiling, gates, and overall infrasture of the building are dilapidated.

Leisure Family_with_children

8/10

Excellent

24 Aug 2025

Judy

Very small parking lot

6/10

Pleasant

18 Aug 2025

Lori

I don’t usually complain about places we stay because 99% of the time they’re wonderful, this place was in an excellent location. The rooms were nice enough, a little outdated. But what occurred both nights we stayed there and after talking with other people staying there also Was that kids were running around outside at midnight and after yelling, goofing off, these were young kids I would say under 12. When my husband finally got up at midnight and asked them where their parents were they said they were in their rooms so not only were these kids loud, but they were totally unsupervised both nights. We had talked with other people that had said that it had been going on for a few nights. People at the front desk were very apologetic but young themselves and didn’t really have any answers for us. I probably will not stay here again.

Leisure Family

4/10

Poor

17 Aug 2025

Julia

The location is great, other than that our stay was very disappointing. The hotel is old and in pretty bad shape. Doors don’t even close/lock.

Leisure Friends

8/10

Excellent

17 Aug 2025

Arturo

Liked it was close to beach

8/10

Excellent

15 Aug 2025

Svetlana

The surrounding of property itself is very cute with pretty trees and the pool, but we noticed that the stairs, the fence around the pool and the walls needed extreme makeover, saw some mold on the outside walls and fences were all rusted.

Leisure Family

6/10

Pleasant

10 Aug 2025

Victoria

Old hotel charm good for noisy families

Cute hotel at a great location, but not a romantic getaway. The rooms all face each other surrounding the pool area so voices of people talking outside of their rooms were amplified. Lots of families and noise. Unsupervised children were running around and making noise at 11:30pm. At 1:45am, some of the other guests a few rooms down from mine were talking loudly and laughing. No one answered when I called the front desk, so I ended up asking the other guests if they would please move their conversation inside their room. My room was clean, but could be updated. The bed sheets were like sandpaper and felt cheap. I expected more for $500 a night and don't plan to return.

Partner

4/10

Poor

09 Aug 2025

Lena

Underwhelming in Laguna

The overall condition of hotel is really poor. Very old and deteriorating. Peeling paint on courtyard and in bathroom . No security on exterior doors from parking lot. Beds were ok. WiFi spotty. Pool was dirty on bottom and lack of nice lounge chairs. The resort fee is silly as it’s not even close to a resort . That being said the beds were clean and the bathrooms were clean ! I think the floors felt a bit dirty. The location is great but other than that to call this a boutique hotel is misleading. I feel what I paid for this stay was way overpriced and do feel cheated . But now I know better . I would not stay here again and will tell people to avoid it.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Glenn

This is our second time staying here & will definitely go back. It is centrally located to everything & an easy walk to the beach. They offer towels and chairs for rental to take to the beach, too. There is a coffee shop & a Ralph’s grocery store across the street. The parking is a little tight - especially if you have an oversized truck, but we made it work. The staff were all friendly & there is a bbq area in the courtyard, too.

Leisure Family

10/10

Exceptional

23 Jul 2025

Micheal

Great location. Budget didn’t slack.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Brian

We've stayed here three years in a row. We absolutely love the location. Could do without $35/night to park but it is what it is. Rooms are clean, pool is nice. I liked the shower. We'll continue to stay here.

Leisure

10/10

Exceptional

18 Jul 2025

George

Rooms outdated most plumbing not working Horrible stay

Partner

10/10

Exceptional

18 Jul 2025

Michelle

Affordable and location is in the heart of Laguna, walkable to everything or hop on the Trolley.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

Mark

Convenient location. Clean room. Friendly, helpful staff.

Leisure

10/10

Exceptional

09 Jul 2025

L. Angela

The front desk (Allan) been very helpful and accommodating all throughout our stay. Since we are early we asked if we can leave our stuff and enjoyed the beach before checking in and even after checking out too before heading back home. The place is super spacious and very clean. Easy parking if you have a car with you if not free trolly accessible. Will definitely come back here for a quick beach overnight again.

Leisure Friends

8/10

Excellent

08 Jul 2025

Kathy

14 West review

I loved the room, it was big, clean and comfortable. The only complaint I had was there was a woman next to our room who seemed quite unstable. She woke us up at 6 a.m. due to some yelling and screaming. She did this for about an hour, so of course it was difficult to sleep during this time or go back to sleep. She was also yelling the night before, though she did stop around 11. Other than that, it was a great place to stay and the location was perfect.

4/10

Poor

26 Jun 2025

John

I have nothing positive to say about this property.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Jacqui

This was our second time staying at this hotel and it consistently exceeds our expectations. We love how close it is to the beach and all of the shopping in laguna! The pool is in great condition and the rooms are nice and clean. All of the staff are incredibly friendly! We will definitely be back again next year!!

Leisure Family

2/10

Poor

11 Jun 2025

Verified traveler

The hotel was under construction. They started drilling in the room next to us. Vacuuming started at 8 am. Walls were super thin. Not staying there again. No matter how cheap in price.

4/10

Poor

08 Jun 2025

Nate

Pictures online are not even close to condition in person. This hotel is not cleaned well. Run down and falling apart. Ceiling in room had patch work not completed. It looks like they never dust or clean outside facility. Arrived to room when they said I could check in, however, room still hadn’t been cleaned. Delayed our check in process by nearly and hour. Host appeared depressed or high and didn’t seem to care about guest experience one bit. Way too expensive for experience we had. Hotels across the street have similar rate with ocean views. Never again.

Leisure Partner

10/10

Exceptional

26 May 2025

ERMELINDA

It was good.

Leisure Family

4/10

Poor

28 Apr 2025

David

Dead bug on towel for hands/ bugs flying all around sink area.. room smelled like a dirty gym locker room had to go buy a candle. Loud noises all night/ thin walls

Leisure Family

10/10

Exceptional

27 Apr 2025

Jason

Recommend

Located in heart of laguna. South building was great. Nice room, appliances sushi as fridge, freezer, microwave, stove and kitchen tools. Ralphs is next door. Views from South building were great.

Alao has a bbq in courtyard. Room 1 was the best for 2.

Friends_and_family Friends

8/10

Excellent

27 Apr 2025

Maria

We had a nice 1 night stay. The staff were very friendly and helpful, and the location is great!

Leisure Partner