W 14 Hotel

10/10

Exceptional

29 Apr 2026

RIGO OMAR

Everything was very comfortable and clean

Partner

10/10

Exceptional

27 Apr 2026

Chris

Amazing staff, John was very helpful ensuring my kid and I had a great stay. Clean rooms and best location.

Family_with_children

10/10

Exceptional

24 Apr 2026

Andrew

Clean room, beautiful courtyard as well

Partner

10/10

Exceptional

23 Apr 2026

Salameh

Beautiful place, very reliable and kind staff. Would definitely recommend 10/10

Partner

10/10

Exceptional

22 Apr 2026

Eva

Super cute and cozy absolutely loved it

8/10

Excellent

22 Apr 2026

Gloria

Always love 14west. This was my first time staying in the South tower. I really appreciate the early check-in that happened to be available upon our arrival. The room was clean and comfortable. The staff were helpful. While the North rooms are a bit more boutique hotel, the South is a little more cozy motel. The grounds are pretty and the pool is nice. Also, appreciate the morning coffee in the lobby. They also offer Bagels and cereal complimentary.
Walking distance to everything fun to do in Laguna, including rental chairs for the beach.
If I had to list a complaint, it would be the accessibility with the stairs. The lobby is on the second floor and we were staying on the ground floor. Getting to the room either required going up the stairs from outside to the lobby and then going back downstairs across the property to get to our room or accessing from the parking lot which was a flight of stairs down which was a little harrowing with luggage.
The North tower is also one flight of stairs.
I would absolutely recommend this property and stay again!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Michelle

Close to the beach with a nice private pool closed off to the road.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Alberto

Clean rooms and all of the facilities

Partner

10/10

Exceptional

19 Apr 2026

Wendy

It was a really good experience!!

Partner

10/10

Exceptional

17 Apr 2026

Nashton

Great

10/10

Exceptional

16 Apr 2026

Christie

.

Family

4/10

Poor

13 Apr 2026

Richard Carl

Hotel was very old. Rust stains on the window AC, water stains on the ceiling, furniture had noticeable dings on them, and carpet looked and felt dirty. It was centrally located to our event venue and dog friendly both of which is why we chose it. Check in was awful, the room wasn’t made up and it hadn’t been cleaned!

Pet

4/10

Poor

09 Apr 2026

woody

The parking cost another $40 instead of being included in the room rate. We asked for pillows and blankets for the fold out bed and the front desk person had to go searching for it. There was no ready supply. One of the toilets was plugged in the morning and my wife asked for a plunger and after searching all the rooms, the front desk person gave us the key to the neighboring room. It did solve the problem. We won't be back

Family

8/10

Excellent

08 Apr 2026

Madison

I recently stayed at 14 West Hotel in Laguna Beach and had a mixed experience. The location is definitely the highlight, it’s incredibly convenient and within walking distance to the beach as well as plenty of great food spots, which made getting around super easy and enjoyable.

However, the property itself could really use some updating. It felt quite old and not very well maintained in certain areas. One of the rooms we were initially given had noticeably dirty carpeting, which led us to request a room change. Thankfully, the staff accommodated us, but it was still an inconvenience. Staff service wasn't the best at times.

Overall, this hotel has a lot of potential because of its prime location, but it would benefit greatly from renovations and better upkeep. With some improvements, it could easily be an amazing place to stay.

Family

10/10

Exceptional

07 Apr 2026

Chad

Laundrie service did meet my needs when I needed extra blankets?They provided

10/10

Exceptional

07 Apr 2026

Sydni

Room was clean and good!

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Asia

Lovely hotel close the the beach and surround restaurants and shopping

Partner

10/10

Exceptional

05 Apr 2026

Felicia

Love this place. Ralph’s grocery store is next door and across from the beach. Definitely recommend

Family_with_children

6/10

Pleasant

05 Apr 2026

Brandi

I felt a little duped by this reservation. When you look at the pictures you see a bright, white room and that is not what we got at all. The door opened into the bed so you couldn’t even open the door all the way. The room was dark. The door didn’t have a knob latch so it only closed if the deadbolt was locked. None of the exterior gates locked and the iron doors are falling apart and frankly a safety hazard. Our shower took an hour to drain. The oasis in the center was pretty but if you looked closely the paint was chipping and things were very rough. The continental breakfast is bagels and toast or cereal with no milk. There was no microwave in our room so we couldn’t make anything for ourselves either. The beds were comfortable but I’m sure I could find comfortable beds somewhere else. I know this hotel is cheaper in comparison to those around but I would pay the extra money and stay somewhere else.

Friends

2/10

Poor

03 Apr 2026

Brady

A terrible experience. Expedia and the hotel both charged me for a one night stay. I contacted the hotel when I returned home to let them know that we were double charged and they blew me off and told me to contact Expedia. I called Expedia and they called the hotel when I was on hold. The representative came back and said the hotel will be refunding us. They never refunded us and when I directly contacted the hotel again, they refused to refund me. One night stay and 2 hours of trying to figure this out. Expedia and this hotel are terrible.

Family_with_children

10/10

Exceptional

02 Apr 2026

Isabella

clean room, the staff was nice. I didn’t get a room with a beach view but it was still so nice and calming

Friends

10/10

Exceptional

01 Apr 2026

Karen Jocelyne

Closer to the beach and it’s clean

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Julie

We stayed in an updated room in the south building. The main lobby has a microwave, toaster, hot coffee and tea and water available all day. Mornings they offer complimentary breakfast for all. Bagels, cereal, oatmeal packets and toast. The room has mini fridge with coffee maker. Hotel is quiet. Pool is nice but cold and no hot tub. They do not offer beach towels and have small pool towels available but only a few. We would definitely stay here again in an updated room. We stayed here years ago and the carpet in the older rooms is very very old and dirty so the new hardwood floor is much much better. We stayed with two young kids. Beach across the street.

Family_with_children

8/10

Excellent

31 Mar 2026

Erika

Nice room but strange setup. Pool area was away from rooms, in different building with only access being the Main Street. Bathroom had loose and broken tiles where I cut my foot. Placed a towel on floor to avoid any more mishaps. Would stay again in a room with fixed tile. No beach view but a very short walk and has a nice 2nd floor patio if staying in north building. South is a bit worn.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Daenielle

Property was pet friendly and helpful staff. Location is excellent. It’s also an older property and the air conditioner brought in weird burnt smells into the room at times. The curtains were dusty/stained from the air conditioner.

Pet

10/10

Exceptional

30 Mar 2026

kyle

Everything was great !!!

6/10

Pleasant

30 Mar 2026

Steve

Location was a block away from the beach; however, you had to walk three blocks to get to the stairs going down to the beach. Room is standard, window air conditioning unit. Only staff interaction was at the front desk and the girl seemed disinterested overall. Property is dated, uses actual metal keys and locks for the rooms.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Jason

Nice little boutique hotel, walking distance from beach. Large rooms, cool feel/layout, chill vibe.

Shower grout was really wearing out and had holes in it, and property felt a little bit in disrepair (needs a little TLC in a few places) A larger water cooler in lobby would be very nice, for guests to refill bottles.

Family

6/10

Pleasant

26 Mar 2026

Amy

Less sound.

Family_with_children

10/10

Exceptional

25 Mar 2026

Thomas

Very cool space,,gas fireplace,patio,kitchenette and bath. Would stay again.

Family

4/10

Poor

25 Mar 2026

frances

The air conditioning didn’t work and the refrigerator in the room didn’t work as well

Family_with_children

8/10

Excellent

24 Mar 2026

Cipriana

Parking on site, pool that is set at temperature, overall well maintained on tje outside. The inside of the room needs better lighting some upgrades but over its good to stay with kids as well. But if you don't have kids make sure you get the upper floor because I could not sleep with the guest above me.

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Lynne

The location is great and it has better parking than most hotels in the area but it is an older property and has some quirks. For instance, the door to the room wouldn't stay closed unless you locked it. Our room was at the end of the hall and because of that we heard the door to the parking lot slam constantly as people went in and out. You could also hear the people on the floor above pretty well. So I think if you request a room on the 2nd floor near the middle of the hotel you would probably not experience as much noise.
Otherwise, the room had everything we needed. It was clean, the bed was comfortable and the staff was efficient and accommodating.

2/10

Poor

23 Mar 2026

Remy

Our room was musty with paint pealing off the ceiling.

Family_with_children

10/10

Exceptional

21 Mar 2026

Roselle

Love the place. So close to the beach, grocery store next to it.. nice restaurant around it. Definitely will stay here next vacation.

Family_with_children

6/10

Pleasant

21 Mar 2026

Julie

The external areas look pretty run down but the rooms are updated. Very loud air conditioners in the room.

Self

10/10

Exceptional

21 Mar 2026

Nathaniel

Really enjoyed our stay here. Room was clean and modern. Loved the atmosphere!

Friends

10/10

Exceptional

20 Mar 2026

Melanie

I booked at 14 west because it was in my budget, and it is a good place to stay. It is not as close to the beach as I thought since construction blocked Cleo street acces. Also, the downtown wasn't as close as I thought, and walking the busy coast highway to get there was not pleasant to me.
I loved all the trails in the wilderness closeby, and Crystal Cove State Park.
The Taco Stand across the street had the best tacos I ever had

Friends

10/10

Exceptional

19 Mar 2026

Chinara

Thank you

10/10

Exceptional

17 Mar 2026

Ruan

A very charming older hotel, beautiful center pool and garden. Clean and easy, excellent location near grocery store and restaurants and beach.

Friends_and_family Friends

8/10

Excellent

17 Mar 2026

Manuela

Not applicable

Partner

10/10

Exceptional

15 Mar 2026

Raquel

Staff is amazing, clean facility and the breakfast was great. We will stay again, thank you!

Family

10/10

Exceptional

11 Mar 2026

Erik

Very nice

2/10

Poor

11 Mar 2026

Vincent

In the middle of the night during my stay the smoke alarm low battery kept going off around 2:30am and I still haven’t heard back from a manager about it. Extremely unprofessional

2/10

Poor

11 Mar 2026

Jill

No beach view. Stairs to pool so not usable for people with physical disabilities. Staff was useless. They put me and my sister, who’s in a wheelchair, in a room too small for her wheelchair. They knew about the wheelchair.

Family

10/10

Exceptional

11 Mar 2026

Raquel

Amazing value for your money. Location was amazing! The staff was also great and accommodating. I would stay here again

10/10

Exceptional

10 Mar 2026

Matt

Room was clean, staff was great, very easy check in/check out, and walking distance to the beach and many food establishments

Partner

8/10

Excellent

09 Mar 2026

Ryan

Rooms a little outdated

10/10

Exceptional

07 Mar 2026

Mike

The window ac/heat needs taken apart and throughly cleaned as ours smelled like mold when we turned it on. But the weather was perfect and we got by just fine without it.

6/10

Pleasant

06 Mar 2026

David

Room was clean and spacious, but it was a adjacent to the street and there was significant noise.

We paid extra for a suite with a fireplace, but the fireplace didn't work. When I asked staff about it, they said something about the fireplaces being disabled in warmer months. It was February, and it the weather was cold and wet.

WiFi was horrible, basically unusable for even email.

Partner

10/10

Exceptional

05 Mar 2026

Odin

Very clean, well-kept, friendly staff.

8/10

Excellent

04 Mar 2026

Debra

Beautiful courtyard & pool area. Excellent location. Breakfast was simple by enough to get you started for the day. We’d stay here again.

10/10

Exceptional

02 Mar 2026

John

ok

6/10

Pleasant

01 Mar 2026

Jessica

Lock was wiggle and wallpaper was peeling.

Friends

8/10

Excellent

01 Mar 2026

Jeff

A great stay overall. It was super cheap for its excellent location. If you are not high maintenance, this is the place. Its an old building and needs a coat of paint but everything works. Great for a family on a budget. Will definitely stay here again.

Friends

2/10

Poor

24 Feb 2026

Ninh

You have to spend a good deal of time fine tuning the shower faucet to get warm water. It easily fluctuate between hot and cold. The bathtub was deep making it difficult and perhaps dangerous for less mobile people. Paint chips on wall corners and furnitures, but we were in the 'new' section of the hotel. A $39 fee was charged to my card without a peep or heads up from the front staff. I suspect this was a 'resort fee'. Traveling in America is no longer fun. Going forward, I will resist and refuse to go down this 'late stage capitalism' money grab.

Partner

6/10

Pleasant

23 Feb 2026

Anna

We stayed in north building and the room was pretty ran down. Cracked floor and shower tile, broken cabinets, flimsy faucets, tv that stopped working first night, squeaky bed.. just to name a few. Walls were paper thin and we could hear people talk and sneeze. Complimentary breakfast consisted of coffee, bagels and a bowl of apples. The pool had some garden debris in it and to get there from north building we had to walk on the street around the block and then through south building lobby.
On the positive side - the location was awesome, walking distance to downtown shops and restaurants, lots of galleries and the beach.
Staff was nice and sheets were clean.

Friends_and_family Family

4/10

Poor

22 Feb 2026

Carol

very old motel vibes, but not in a good way.

6/10

Pleasant

22 Feb 2026

Katie

No hot water. Kind of noisy.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Shahzoda

So nice and kind staff

8/10

Excellent

15 Feb 2026

natalie

Great location

Leisure Family

10/10

Exceptional

15 Feb 2026

Harrison

Easy to access. Great staff. Great location.

Leisure Partner

10/10

Exceptional

09 Feb 2026

John

Very nice hotel with easy access to beach and downtown.

8/10

Excellent

05 Feb 2026

Justyne

Good location for the price but room interior very old cracked floor ceiling. Bed lsubked in

Partner

6/10

Pleasant

02 Feb 2026

Kimberly

The staff was friendly. Location was good for us. Base rate was decent for a room near the ocean. The pool looked nice and clean, but we did not need a pool. Rooms were average. Nothing spectacular. The bed and pillows were comfortable. Things to improve: *Make people aware of the $35+tax per night parking ahead of time *Have coffee made in the lobby. I went twice in one morning to get a cup and it was empty. It was empty the next morning. *Provide a little more than bagels, bread and cereal for breakfast.

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Angel

My family and I have stayed at this hotel many times. Room was spacious and the layout was really nice. Unfortunately, just had a couple issues with insects this stay. Had a large spider and multiple ants in the restroom. Reception was friendly and kind as always.

Leisure Family

10/10

Exceptional

30 Jan 2026

Samen

Nicely furnished, cleaned and modern. Will go there again.

6/10

Pleasant

26 Jan 2026

Marc

Room was outdated. Quality of sheets and towels was OK.

10/10

Exceptional

21 Jan 2026

Jeannette

this is our to go place when we visit LB. It is clean, comofrtable and near everyhting.

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Laura

It was a clean room, the kitchen was very complete and well equipped and it was in a convenient location.

Leisure Family

8/10

Excellent

12 Jan 2026

Gary

all good....would stay again. Thankyou

Leisure Partner

6/10

Pleasant

05 Jan 2026

Davi

The area was close to the center of laguna Beach. Only 3 blocks away.

Leisure Friends

10/10

Exceptional

03 Jan 2026

Janet

Overall 5 stars!

10/10

Exceptional

01 Jan 2026

Guillermo

Clean rooms, excellent customer service, good parking. Close by all the restaurants, bars and beach.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

John

Great room!
Great property!
Front desk guy was really nice and accommodating!!! He’s 5 stars!!

Family

6/10

Pleasant

31 Dec 2025

Mary

Although it was very reasonable priced I don’t plan on staying there again. Paolo was not very helpful. He booked our room on one level. Told us where to park then gave us a key for a different room on a different level. I specifically called beforehand to make sure our room had a refrigerator and microwave. And when he switched our rooms, I asked him if the other room had a microwave and he said yes, and it didn’t and at that point I was done with him, so I didn’t worry about it. Fortunately, they did have a microwave in the lobby. Also, our room was excessively damp and had a very weird smell, and all of our clothes smelled like the room when we came back home I had to wash both suitcases.

Partner

8/10

Excellent

29 Dec 2025

Cynthia

Was a

6/10

Pleasant

28 Dec 2025

Kelli

Room was old and musty smelling

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Maria C

Would of like a microwave in the room. Front desk clerk (lady) was not attentive nor helpful.

Leisure Partner

8/10

Excellent

23 Dec 2025

Ana

The staff was very nice and i loved the room and its amenities, right across the street from the beach. There is a Ralphs near too. Love this place!!!! 😍

10/10

Exceptional

21 Dec 2025

Braden

Nice Room, very convenient for beach access, and lovely atmosphere

10/10

Exceptional

19 Dec 2025

Lisa

Outstanding stay at 14 West! John (front desk) was extremely helpful and we loved the room! Great location to walk to the many restaurants/stores!

8/10

Excellent

18 Dec 2025

Jeff

The room was nice and clean.

Partner

10/10

Exceptional

18 Dec 2025

Andrew

Location., location, location and price. Thank you.

Self

6/10

Pleasant

17 Dec 2025

Jeff

I like the hotel and it’s location in Laguna Beach. The room was decent but the door handle looked like it was ready to fall off at any moment. We upgraded to a room with a fireplace, but we’re super disappointed when the fireplace barely worked. There were no flames, just a very low blue glow. I asked at checkout about getting discount since it was the reason for upgrading and said they would get back to me about it. I have heard nothing back from them. Even more disappointed at this point. The bed was comfortable.

Partner

10/10

Exceptional

13 Dec 2025

Chris

Great staff nice quiet room . Will stay again

Leisure Self

6/10

Pleasant

08 Dec 2025

Kelly

All was good.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Jeff

14 West is perfect location, great food and coffee close by and walkable.

Leisure Partner

2/10

Poor

08 Dec 2025

ADRIAN

Reception not manned.

10/10

Exceptional

07 Dec 2025

Carly

Very clean room great hotel and price - highly recommend

8/10

Excellent

06 Dec 2025

Erica

Clean and comfortable room. Quick check in. Would definitely stay again.

10/10

Exceptional

05 Dec 2025

Joseph

Great location. Super clean.

10/10

Exceptional

28 Nov 2025

Ella

We celebrated our anniversary and our stay was very pleasant and accommodating. Too cute and cozy for the holiday. Beach, cafes and shops were nearby.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ashlea

Made best of a rainy weekend. Stay was great

Partner

10/10

Exceptional

15 Nov 2025

Pamela

Nice quiet room at the back of the hotel. Good king bed.