Relax Inn Bryson City

United States , Cherokee - NC
Bryson City, 40 Highway 19 South
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100 reviews shown

10/10

Exceptional

27 May 2026

Sharon

Relax Inn was just what we wanted for a stay in Bryson City. It was small and cozy with everything we needed and obviously had been updated with a great shower, very comfortable bed, and great WIFI/TV service. We were within walking distance of downtown and the Great Smoky Mountains Railroad. If we'd had more time, we would definitely have made use of the rocking chairs outside our door while drinking coffee. We would definitely stay here again if and when in Bryson City.

Partner

10/10

Exceptional

23 May 2026

Gregory

Great place! Have stayed there before and will again.

Self

10/10

Exceptional

15 May 2026

Craig

The room was clean and smelled good. The staff was excellent. The parking was nice and we were able to park right in front of the room.

Partner

10/10

Exceptional

10 May 2026

Rita

Great experience

Partner

6/10

Pleasant

06 May 2026

David

room was very small. bathroom was sooo small, very hard to go between the sink and wall to get to the shower. only a couple wall outlets that were already full with their plugs. refrig was warm and couldnt adjust the temp. had to buy a cooler and ice to keep leftover food cold. If you want a cheap room, you get what you pay for. Also, the pictures they posted of the property were very misleading vs the real thing.

Partner

8/10

Excellent

27 Apr 2026

Misty

Room was clean staff was excellent.

Partner

10/10

Exceptional

06 Apr 2026

Victor

Room was clean and neat. Small but all we needed since we were outside most of the time. Nothing to complain about for us.

Partner

8/10

Excellent

31 Mar 2026

Doug

This is a basic motel but is clean, has easy parking, and attentive management. My only complain is a lot of local road noise throughout the night (which clearly isn’t the fault of management but travelers should know and come prepared).

Self

10/10

Exceptional

12 Mar 2026

Susan

This motel is in a great location for walking around Bryson City. The staff that we interacted with were kind and helpful. Our room was good with enough space to move around and a comfortable bed. The bathroom was relatively updated but kind of small and I can't imagine a larger person being able to get into the shower. And there was no way to just have the light on without the noisy fan. All in all though it was a good affordable place to stay while we explored the area.

Partner

10/10

Exceptional

15 Feb 2026

Diana

We always stay here when In the area. The owners are so friendly and nice and the rooms are very clean and nice and it is walking distance from downtown. We love it.

10/10

Exceptional

27 Jan 2026

Caren

Amazing location
Great staff!!

Highly recommend

2/10

Poor

28 Dec 2025

Jose T

Nos quedamos por una noche en ese lugar, y no pudimos dormir es ese lugar más malo que he visto. con la ropa de cama sucia en general, no lo recomiendo

10/10

Exceptional

28 Dec 2025

Julio

Very clean and friendly staff

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Chauncey

Room was very clean, check in and out was easy, location was ideal. Wifi worked and had plenty of TV channels. Shower was a little small but that was the only negative, pretty minor.

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Sandra

It’s really nice motel , close to the train station!
Staff was very friendly and helpful

Leisure Family_with_children

4/10

Poor

06 Dec 2025

Ann

Staff was nice & helpful. Location good. One of our two rooms had a horrible smell. The property definitely needs an overhaul.

Leisure Family_with_children

10/10

Exceptional

18 Nov 2025

Michael

The room was very clean and comfortable.

Leisure Self

8/10

Excellent

15 Nov 2025

Peggy

Room was clean and the bathroom was clean.

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Lynn

Staff was very helpful. Room was clean.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Ida

Nice room. Excellent service.

Partner

10/10

Exceptional

04 Nov 2025

Andrew

Clean room, decent rate, convenient location. I was on a multi-day motorcycle trip. They are very accommodating to bikers.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

SCOTT

The owners are super friendly and even printed out a document I needed.

Leisure

10/10

Exceptional

03 Nov 2025

Cindy

Awesome hotel and staff is great

Friends_and_family Friends

10/10

Exceptional

30 Oct 2025

Brenda

Easy to find, accessible parking

2/10

Poor

27 Oct 2025

Tracey

When we checked in, the owner was friendly enough but when I complained about the condition of our mattress after our second night, he and his wife became angry and tried to tell us the worn out mattress was new even though it was very obvious it wasn't.
We paid a lot of money for our 3 night stay... $670, almost twice the \"normal\" rate. We were told the last week of October was more expensive and I was fine with the charge had the room been acceptable. One side of the bed was ok but the other side was worn out and we had to sleep toward the middle of the bed to keep from rolling off the edge.I was only able to get about 4 hours sleep because it was so uncomfortable and the following night, my wife tried to sleep on the worn out side and had the same miserable experience.
I asked the owners if they could possibly reimburse us a little because of the mattress and they insisted nothing was wrong with it and refused to do anything about it. I asked the husband to please come to the room so I could show him what we were talking about but he refused and kept saying it was brand new and he doesn't need to see what we were dealing with. We ended up leaving a night early because it was so uncomfortable and we weren't credited at all for the problem.
The room was extremely small...barely enough room to squeeze by the sink to get in the shower and no room at the sink for toiletries. Patched holes on the walls that weren't painted and \"stink\" bugs crawling on the walls. Avoid it!

Leisure Partner

10/10

Exceptional

21 Oct 2025

Debbie

Clean, nice staff, ery close to attraction

Leisure Partner

4/10

Poor

20 Oct 2025

Jamieson

Don’t do it! The rooms are in desperate need of updating. You have to stand at the bathroom sink sideways, otherwise your butt will hit the wall. Not enough electrical outlets for chargers. Furniture is old. A lot of traffic noise at night.

Leisure Family

10/10

Exceptional

17 Oct 2025

Julia

For impression was of the neatness and orderliness of the room.

Friends_and_family Friends

8/10

Excellent

16 Oct 2025

Kelly

Good service clean small bathroom come on!!!!

Business Self

10/10

Exceptional

14 Oct 2025

irene

Clean room, comfortable bed. The staff was very friendly.

Self

10/10

Exceptional

12 Oct 2025

Tiffany

The parking area was excellent. We had a spot right outside of our room. The staff was excellent.. The AC was excellent. Everything was in walking distance to our motel.

Leisure Family

2/10

Poor

11 Oct 2025

Blair

Just. Don’t. Do. It. It’s worth it to drive to Birmingham or stay back in Meridian,
The only good think I can say is our beds were clean and there was a roof over our head. The office staff was polite enough. Like someone else, I had to show my confirmation on the app, but they had no idea we were coming at 11pm. Apparently she had an issue with housekeeping earlier and the coverlet covers weren’t ready. She showed me a room for my approval and I said it would be fine. Upon further inspection once our stuff was in, I noticed the lampshade was torn, there were no towels, no tissues. Glad I didn’t look further around after reading others reviews. I had asked about breakfast at check in, and basically got the drift that there was no breakfast.
My standards are not very high, but this has to be, hands down, the worst place I’ve ever stayed.
And apparently the rate I got online was higher than everyone else’s 52$

Leisure Family_with_children

6/10

Pleasant

10 Oct 2025

James

Practically all the hotels in this area are 2 star facilities. Relax Inn was clean, no issues with the beds, slept well. The bathroom was clean and had ample towels. I didn't use the mini fridge or microwave and coffee pot. It was an easy check in & out. No major issues.

Leisure Family

10/10

Exceptional

09 Oct 2025

Iris

Many thanks to the owner & his very well kept property. You were the kindest owner we've met thusfar.
Your accomodations were clean & in walking distance to the train & a convenient store.
I highly recommend staying at Relax Inn.
-Iris-

Leisure Friends

6/10

Pleasant

08 Oct 2025

Eleanor

Comfortable bed and good shower. Some updates in room. Musty and stinky odor in room made it very difficult to sleep. Pricey and no breakfast. Would not stay here again.

Leisure Partner

8/10

Excellent

07 Oct 2025

Larry

Enjoyed our stay

6/10

Pleasant

04 Oct 2025

LARRY J

Not for us.

If you are not fussy about room to move around in and just a bed…it would be ok. Bathroom was completely unacceptable! Surprisingly quiet at night being right on a busy corner. We stayed 1 night, cancelled for our return trip.

Partner

10/10

Exceptional

30 Sep 2025

Jan

Great room

This was our first time in this area. When you first open the door your a bit worried, but we had nothing to worry about. The room was clean and cozy.
When we went to sleep that night and the next it was so quite and peaceful. The curtains made the room dark that you slept so good. The other people staying there were also friendly. We left our car at the hotel and walked everywhere. Very nice town. The owner was very helpful and polite. It was a very nice visit. N

Partner

10/10

Exceptional

29 Sep 2025

Debra

My Bryson City Train Trip

Yes the A C did a great job . The room was clean . Parking was good

Friends_and_family Friends

6/10

Pleasant

27 Sep 2025

David

Small rooms

If all you need is a place to stop for the night this is OK. Check in easy but the rooms are tiny and the beds are hard as rocks. Feel it is overpriced but we didn’t have a choice due to last minute changes.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Arthur

Neat clean and peaceful.

8/10

Excellent

14 Sep 2025

barbara

My stay was great! Clean room and shower, just there for a quick over night stay for a party in the area

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Diane

The Relax Inn staff was super helpful in getting us checked in , making us feel welcome, and acclimating us to the area. The bed was very comfortable

Partner

10/10

Exceptional

11 Sep 2025

LeAnn

A good choice if you are staying in the area. Basic accommodation that is clean and comfortable at a good price. The owner really cares about his guests. I would stay here again.

Leisure Partner

8/10

Excellent

29 Aug 2025

jeffrey

A good, basic motel that has been kept up and was very clean. Great location to walk around town. Friendly owner.

Partner

6/10

Pleasant

18 Aug 2025

Deborah

Stay

Was centrally located to our destinayion.
Small motel, definitely dated, no frills. Felt it was a little over priced.

Partner

8/10

Excellent

16 Aug 2025

Henry J

Very convenient location for walking to restaurants and shops. Staff couldn’t have been nicer or more helpful. Our AC wasn’t working properly right when we first unloaded the car and we were immediately upgraded to another room. The manager had the unit fixed before we had finished moving but he said to stay in the other room for the inconvenience. The pool area was pretty! Bed was comfortable, area very quiet at night. We would stay again.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Kristina

Great location and very helpful staff!

8/10

Excellent

14 Jul 2025

Amanda

It was a nice quiet room, albeit, a little small but for one night it was nice and sufficient for two people.

Leisure Partner

10/10

Exceptional

11 Jul 2025

Philip

Clean, quiet and walking distance to downtown.

Leisure Partner

10/10

Exceptional

05 Jul 2025

David

Good place to stay !!!!

Great hotel for the money - very clean - very friendly helpful staff and walking distance to everything.... Over all great value....

Friends_and_family Friends

10/10

Exceptional

03 Jul 2025

Michael

I’ve visited Bryson City probably dozens of times at this point and had never stayed at this motel. Great central location to walk to the many shops ect

Leisure Self

10/10

Exceptional

01 Jul 2025

Calvin

Nice and clean

Leisure Partner

10/10

Exceptional

30 Jun 2025

mark w

Very clean and quiet and walking distance to everything

Leisure Family

10/10

Exceptional

30 Jun 2025

Paul

Great spot

Great spot in the center of town, walkable distance to food and shopping

Friends_and_family Friends

10/10

Exceptional

29 Jun 2025

Lisa

We would go back and stay again

Amazing this is one of the best places we have ever stayed. The owners were so nice. Anything we needed they was so helpful. We had our truck and a trailer that we needed to park so we could ride our trike on the mountain roads. They were so nice to let us have a place to park our truck and trailer. It was a very clean room. We would go back and stay there again.

Partner

4/10

Poor

29 Jun 2025

Debbie

Not for people with claustrophobia

The room was extremely small for a king bed. Not much walking room. The bathroom was even smaller. Literally had to turn sideways between the sink and wall to get in the small shower. The gentlemen at Check-in was Friendly. Was not dirty dirty but could use a bit more cleaning/freshening

Partner

10/10

Exceptional

29 Jun 2025

Ram

Very good place for safe and stay

It’s nice everything

Partner

10/10

Exceptional

26 Jun 2025

Lisa

An Awesome Stay

It was awesome. The owners was so nice. They was so helpful. We was going to stay for 2 days but they was so nice and the room and property was so clean we booked 5 more nights.

Partner

10/10

Exceptional

23 Jun 2025

Adam

This motel is excellent! One of the best motels we’ve ever stayed in. We booked it for our visit to the Great Smokey Mountain Railroad, which was only about a 5 minute walk so super convenient! About 5 minutes to all the stuff in the downtown area as well! The staff here were very friendly and attentive, when we came back to the motel from our railroad trip they had straightened everything up and gave us more towels. The property and the room were also super clean. No complaints!

Leisure Family

8/10

Excellent

13 Jun 2025

Kenneth

Rooms, especially bathrooms are very small, but they are spotless. The property is walking distance to a lot and the owners are on site, friendly and attentive

8/10

Excellent

28 May 2025

Ronald

Small room, good bed,. The best part is we had room cleaned and fresh towels everyday.

Partner

8/10

Excellent

17 May 2025

John

Friendly and helpful staff. Bathroom was incredibly small. Room was clean, bed decent, which is rare in this price point.

Leisure Self

8/10

Excellent

04 May 2025

Christopher

Small room but comfortable.

The room we had was a single king bed. The room was very small, the tv had to be turned up to max to hear it but the place was clean and the bed was comfortable.

Partner

10/10

Exceptional

02 May 2025

Matt

Friendly

Leisure Friends

10/10

Exceptional

20 Apr 2025

Beth

It’s easy to see many improvements have been made and are ongoing

Leisure Family

8/10

Excellent

19 Apr 2025

Richard and Janet

Clean, comfortable room with reno'd bathroom. Friendly, helpful staff

Partner

10/10

Exceptional

18 Apr 2025

ROBERT

It is what it is. It's a motel, but a good one. It's clean, convenient, and updated. Perfect for a late arrival and start to a fishing trip.

Leisure Friends

10/10

Exceptional

14 Apr 2025

Diana

This is a small little motel that has been redone inside and it is super cute with very nice beds. You can tell it is older but they do a great job with it and the couple who runs it are so nice! We had a great stay. We have been twice now. Plus it’s walking distance to most anything in the town.

Partner

10/10

Exceptional

29 Mar 2025

Shawn

All was good.

Leisure Self

10/10

Exceptional

17 Feb 2025

Dalen

Nice

Nice little place to stay. Dont let its size fool you

Self

6/10

Pleasant

16 Feb 2025

Ladonna

Property was older & room very tiny & outdated.

Leisure Friends

10/10

Exceptional

30 Dec 2024

Cathy

Very helpful staff. Need anything just ask. Im a clean freak so spray shower with tilex and i would give a 5. But room was clean enjoyed

Leisure Partner

10/10

Exceptional

30 Dec 2024

GLENDA

This is a small and older motel. How ever I would definitely stay again. The rooms were very clean and fresh. The owners were very nice and accommodating. It is within walking distant to The Polar Express Train and restaurants. Very happy with our stay.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2024

Erica

Perfect location for Bryson City activities. Owners are onsite and ready to assist. Clean, comfortable, quaint; definitely served our needs for enjoying Bryson City’s downtown area, esp the Polar Express :)
Would stay here again.

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

Conrad

Stay at Relax Inn

It's a basic room, but that's all I wanted before spending the next few days hiking. The shower was nice, the water hot, the bed was comfortable, and the room was clean. Plus a refridgerator, microwave and coffee. I also feel like my money was staying local instead of a hotel chain. I like that. I'll stay here again

Self

10/10

Exceptional

12 Nov 2024

sheila

I loved being able to walk right to downtown Bryson City. Super convenient.

10/10

Exceptional

11 Nov 2024

Angela

Quaint clean comfy mountain motel! Walking distance to Main Street and polar express were certain perks!

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

joy

Owners where friendly, it was a very wonderful experience!!

Leisure Friends

10/10

Exceptional

27 Oct 2024

Daphne

Location was perfect for our visit to ride the Smoky Mountain Train. Staff were very friendly and accommodating and gave us great advice on things to do and where to eat and shop. Room was small but clean and had everything that we needed. We would definitely stay here again.

Leisure

10/10

Exceptional

24 Oct 2024

William

Very accomodating.

Leisure Family

6/10

Pleasant

22 Oct 2024

Lisa

Average Motel pretty clean

10/10

Exceptional

15 Oct 2024

laura

Great little motel - reccomended!

This is an updated roadside motel. Everything was recently redone. The room was exceptionally clean. Bed was comfy, linens were good, shower had plenty of hot water and a nice non slippery tile floor. I cannot name a single issue with this property. Give it a try if you are visiting the area!

Partner

2/10

Poor

03 Oct 2024

Terry

Never made it trees were down roads closed due to hurricane. I attempted but was too dangerous to proceed turned around and went home after 3 hrs on the road

10/10

Exceptional

27 Sep 2024

Kimberly

we really enjoyed our stay, the owners were so nice, and helpful, the room was clean, and it was a great stay for a great price

Friends_and_family Friends

6/10

Pleasant

25 Sep 2024

Oweida

Less than expected

Our room had a strong mildew smell, the bed was comfortable, but the pillows were like sleeping on rocks. The room was clean, which was good, but the bathroom is an experience I don't want to re-visit. It was extremely skinny, if you try to brush your teeth, don't bend over or expect to hit the wall with your hind end. Shower was good. If you have more meat on your bones than Twiggy, the bathroom will be difficult to maneuver. No Kleenex in the room . I was not expecting the Taj Mahol, but this experience was less than expected.

Partner

10/10

Exceptional

24 Sep 2024

David

Property is a little dated but the rooms are very clean. Best value in the area. The people running the hotel are very nice and attentive to any problems.

Friends_and_family Friends

8/10

Excellent

22 Sep 2024

Ron

Parking was a little tight, it was good for a couple days away. Great area to visit.

Leisure

10/10

Exceptional

21 Sep 2024

David

Great location

Perfect location within walking distance to downtown and trains.

Partner

10/10

Exceptional

16 Sep 2024

Verified traveler

Great location for a good price, great staff

This is an older hotel that has a rough edge or two, but it's location and price make it a great place to stay while visiting Bryson City. The staff is super welcoming and helpful.

Partner

8/10

Excellent

16 Sep 2024

PAMELA

Near things to do

10/10

Exceptional

01 Sep 2024

Joseph

I enjoyed our stay at Relax Inn. The room was clean and very neat. The rocking chairs outside the rooms were perfect. The location was perfect for where we needed to be. This will be my go to place whenever I am in Bryson City. Thanks again.

Leisure Partner

8/10

Excellent

27 Aug 2024

Harold

I would stay here again

8/10

Excellent

12 Aug 2024

David

The hotel is an older hotel. The owners keep it clean and the TV and air conditioner worked. The pool was in good shape and the check in process was quick. Very good motel for the price. I will definitely stay there again.

Self

10/10

Exceptional

11 Aug 2024

William

Very clean. Comfortable and great location.

Partner

10/10

Exceptional

06 Aug 2024

Nancy

Small and simple and just what we needed. Clean and quiet aside from some neighbors outside late night and talking. Conveniently located and friendly staff. It was a great stay and we'll be back!

Leisure Family

10/10

Exceptional

06 Aug 2024

John

Great stay. Clean room and pool. Great price!

Leisure Partner

6/10

Pleasant

28 Jul 2024

Laura

Foam mattress very squishy and soft. Air conditioner loud and humid. Quiet place.

10/10

Exceptional

18 Jul 2024

Cindy

I was going to take a Train ride with grandson. this hotel was very quaint, Mom & Pop, family atmosphere. The owners were very friendly and helpful when checking in. Gave directions and suggestions for meals etc. This location is convenient to everything and very walkable to everything in town.

Leisure Family

8/10

Excellent

17 Jul 2024

Dana

The property managers were super friendly and helpful. The room was clean and it was quiet. The only issue was that the bathroom was very small.

Leisure Partner