Name: Palm Cove Motel
Address: 2431 Gulf To Bay Boulevard, South Highpoint, US

10/10

Exceptional

23 Jul 2026

Laila

This was such a pleasant surprise! The room far exceeded my expectations! It was clean and had all of my essentials! The amenities and fixtures looked very modern. This is what I call a chic motel, and I will definitely stay again in the future. Thanks Expedia for having such a wide inventory and allowing me to discover this little gem.

4/10

Poor

05 Jul 2026

Flavio

This is a different style Motel. There is no staff around for a prompt assistance.
This is very cost effective, but if things get out of hand, it becomes an issue.
The Motel has around 15 rooms and the parking spots are assigned by the room number. Unfortunately another guest parked on my assigned spot. I tried a resolution through the Totem, which is basically your front desk, and initially the solution offered was to park at the parking spots next to “mine”, which could be taken and would basically cause trouble to another guest, therefore I refused to accept the offered solution until the assistant offered me to park at the back up parking which was a little far from my room. Finally I was able to luckily find the guest who parked on my assigned parking spot and we were able to sort things out.
Another issue is if you forget an item. I forgot my phone charger over the coffee maker and contacted the hotel at the same day of my checkout. Their immediate response was that nothing was found by their cleaning crew. I emphasized I was completely sure the charger was there. Their response was that they would check, but after a couple of days got no response at all.
Maintenance is also an issue. The restroom had the towel hanger yanked, what left a hole on the drywall.
The toilet paper holder was hanging by a thread.
The dresser had its bottom drawer glued what made it impossible to open, apparently it got broken and they tried to fix it but used too much glue.

Self

10/10

Exceptional

27 Jun 2026

Amber

The room was nice. It was small but clean and well maintained. I only did a night stay and it was perfect for that. Very close to restaurants and such. I had two small issues and that was nonice machine on property and there was a overhanging plant in the way if getting to my room. I'm short so it wasn't much of a problem but could be a problem for someone taller. And u can hear the traffic outside. So that can be unsettling but overall I had a good stay and in a pinch I would stay there again.

Self

6/10

Pleasant

27 Jun 2026

Belinda

Our 2 night stay was uneventful and the room was nice, just as in the website photos. The fridge has to be the coldest one I've ever had in any room we've stayed in. Plenty of places to eat nearby and shop.

Partner

2/10

Poor

27 Jun 2026

Madelaine

I was supposed to get a deluxe room the gave me a regular room not enough supplies in the room for my stay no on site assistance the third party website never told me of the 75 fee once spoke up was rudely not listened to I have the email to prove it so you should fix it

8/10

Excellent

26 Jun 2026

John

They need to adjust beds, noises and lack of stability on them is incredible!

Partner

6/10

Pleasant

22 Jun 2026

Ana

While the property was pretty and comfortable, I wanted to note some confusion regarding the pet fees. I was originally under the impression that there was a $40 one-time pet fee based on information found online on their website. However, I was charged $90 and subsequently informed that because I booked through Expedia, the rate is actually $30 per night.

I recommend that future guests double-check the specific terms of their booking platform, as the fees vary depending on how you book.

6/10

Pleasant

21 Jun 2026

Holly

Rooms were spacious. Unfortunately there was a charge for a late checkout of only an hour.

Partner

2/10

Poor

19 Jun 2026

Arif

The refrigerator didn’t work. The microwave didn’t work. The coffee machine was not working properly. a lot of the Furniture was broken. The kitchen table had scuff marks all over it. The Furniture was dirty. The bedding was not 100% clean. The shower curtain was filthy. They have renovated it, but they are not keeping it up the pictures make it look good, but the Place is poor. The kiosk is unacceptable. They need a human being there. I feel discriminated against for being disabled, humiliated having to try to explain why I had a Service Animal. Even after presenting a doctors letter, which I am now getting revised because they stated they would not accept it. We called to make sure there was not a fee prior to checking in. They were trying to charge me $35 one complaining to Expedia. They decided to waive the fee all of that was unnecessary. The only reason we stayed and didn’t leave the first day is because it was late and all the other hotels were exorbitantly higher than we wanted to pay.

Family

10/10

Exceptional

14 Jun 2026

Dawn

We love palm cove and stay there anytime we need to book a motel in the Clearwater area. Great property! Very nice and clean rooms and great management for this property. The management is always so nice and helpful. We definitely recommend palm cove to anyone who is looking for a very nice,clean private place to stay!

Family

8/10

Excellent

13 Jun 2026

Lilliam

Tv didn’t work other than that everything was good.

Self

6/10

Pleasant

30 May 2026

tom

Check in was difficult with voice quality through self check in kiosk. The agent tried sending the room lock electronic code to my email and to my cell phone multiple times. Code finally came one hour later. Outside lighting by door was very dark. Light in the room from air conditioner unit and clock was very bright all night.

Partner

10/10

Exceptional

29 May 2026

Katie

Clean room, comfortable bed, friendly staff and cute property. Rooms are a little small and the check-in is very awkward talking to a kiosk. But for the price you can’t beat it.

Partner

8/10

Excellent

18 May 2026

Kerry

Cute updated budget motel

Partner

10/10

Exceptional

09 May 2026

Matthew

First experience with a check in using a kiosk. But worked out okay.

Self

10/10

Exceptional

09 May 2026

Susana

The check in

10/10

Exceptional

08 May 2026

Anthony

Really good I like how clean it look and the space it have

6/10

Pleasant

08 May 2026

Ronny

I didn't expect a Kiosk (machine) with another person on the screen/web cam from another side of the world to check you in the hotel. Maybe I'm old fashion. The shower towels were dirty, but there are extra towels in the game room where we checked in. Decent to stay for a night and don't expect much.

Partner

10/10

Exceptional

07 May 2026

Bethany

Loved the virtual check in experience. Super smooth and communication to my mobile was excellent. I wish more hotels did this!

Self

4/10

Poor

06 May 2026

David

Extremely unsettling to check in to a motel via a kiosk and not a live person to work with. Not sure If person on screen was real or AI. Supposed person told me they were located in Wisconsin. Motel was in FL! To weird. Never going back.

Family

2/10

Poor

01 May 2026

Charles

Didn't have a key . Had to go to the front everything. 1 raggedy towel, no room service. No fr I nt desk, it was a remote kios. Toilet broke. Don't walk away, run away

10/10

Exceptional

30 Apr 2026

Mashikka

It’s was nice for the time I spent there

10/10

Exceptional

29 Apr 2026

CHARLES

Everything was great! Nice upgraded rooms!

Self

8/10

Excellent

27 Apr 2026

Kimberly

The room was very clean. The room was decorated nice and modern and the bed was very comfortable. Unfortunately the TV did not even turn on and the door was coming off of its hinges. We asked if someone could possibly come to look at the door and replace the TV. No one came. We were very busy in our short 2 day visit so these problems did not have an impact in having a great time. This cute Motel has great reviews and we think that this is something that happens. We would stay again and give it another chance.

Partner

10/10

Exceptional

27 Apr 2026

Bobbi

I was staying one night, one adult. It was perfect. Great price and not too far from the airport. Room was small, but clean. Great for me.

Self

10/10

Exceptional

24 Apr 2026

John

Decent location, check in is a little tricky but I’d probably stay here again.

6/10

Pleasant

21 Apr 2026

Edward

Ok.

Self

10/10

Exceptional

21 Apr 2026

Yahaira

Nice

Family_with_children

10/10

Exceptional

20 Apr 2026

Bridget

Property is spotless! Room was huge and extremely clean! Checking in with a kiosk was different I must admitt however it was so easy! What they don’t tell you is that there is a deposit for incidentals that is required (I wasn’t prepared for this and had to leave and come back to continue my check in). Parking lot has numbered parking spaces to match up with the rooms which was really nice. Internet needs work as it kept kicking me off while I was trying to get some work done, frustrating enough for me to give in and use my personal hotspot. Check out was easy as well fast and efficient! I definitely will be returning for another stay soon as I’m relocating to the area and looking for my new home. Amazing little place!!

Self

10/10

Exceptional

20 Apr 2026

Julia

Prince was very helpful! The kiosk system they use was quick and easy. When there was a minor issue with the lock code prince was able to help immediately based off of each room having its own ring camera. Loved the Palm cove motel and will definitely recommend to others. It’s one of my favorite places to stay. I’ve stayed at least 10 times already. It’s always clean. No bugs ever. Always clean towels . The game room is so much fun. Offering a pool table which me and my boyfriend use every time we stay. Thank you for such a great place to stay.

Partner

4/10

Poor

14 Apr 2026

elizabeth

The room was fresh and spotless. However, it took multiple phone calls to get access code to room; it then had to be changed several times as it did not work. On the second night the television was not working. After 90 minutes on the phone it was deemed that it was no longer working.
On both instances I was speaking to someone offsite. Both were very apologetic and understood my frustration. I would like a partial refund.

8/10

Excellent

13 Apr 2026

Crystal

Received text room ready for arrival hours before. 4pm check in room was not clean for myself or another guest who happened to be in the parking lot calling front desk number who said they would get back to us. One hr later still no word so first called and was told same thing would call directly back after contacting housekeeping staff so we finally drove back walk in room is thrown together. Tv operates with Roku remote and LG remote which was missing call again told again will get right back with you. Never heard anything so watched TV on phone entire stays which thank goodness was only to wind down for evening. Aside from poor communication appearing after paying you could be the less of the worry the motel is still ver spacious, well cleaned, easily accessible. Highly secured and they know what you are doing 24/7 with a ring camera etc just wish they cared half as much about you once your in there PAID as they do about what you might do or bring onto property

Partner

10/10

Exceptional

12 Apr 2026

Oryna

Everything was great 👍

Partner

8/10

Excellent

10 Apr 2026

George

The room was very clean and conveniently located. The TV remote didn’t work but we didn’t need the TV. The outlet under the window didn’t work but we improvised. It would have been nice to have at least 2 chairs in the room so one person didn’t have to sit on the bed. The communication was prompt between myself and management. We will definitely stay again.

Family

6/10

Pleasant

06 Apr 2026

Luann

The room was clean but the furniture was old and needed update. They had mismatched towels and the shower curtain needed to be changed because it was faded. All in all it was an good stay. Close to a lot of places to eat and shop.

Self

6/10

Pleasant

02 Apr 2026

Miranda

Property is okay for a quick stay. It’s more like an airbnb than a hotel. There is definitely a disruption/lack in communication between the agent you can message or call and their staff. I had arrived in the evening and there were some odd stains on the linens, but no staff on site to get new ones. Online agent did inform me housekeeping would be by at 11 the next morning and would change them. The next morning I was woken up by people knocking at my door at 9:30 am, un announced and in no type of uniform to identify themselves as housekeeping there to change my linens, which was really alarming as a solo traveler to have a man and a bunch of women at my door. Then another man came in my room and said he was there to fix my ac unit (that was leaking) and proceeded haul tools and parts into the room and use the towels provided to clean up the leaking water from the ac. The agent did message me a couple hours later to ask if someone can access my room later today to fix my ac. I asked for clean towels but never got them. Overall it was okay, room was clean for the most part. But I have stayed in airbnbs where hosts were way more attentive. And as a hotel I don’t think I would book again though.

Self

10/10

Exceptional

31 Mar 2026

Jaroslaw

N/A

Partner

10/10

Exceptional

29 Mar 2026

Thomas

Comfortable and clean studio. A few free snacks and a Keurig with a variety of kcups. Many walkable places to eat. Easy access to expressways.

Self

2/10

Poor

24 Mar 2026

Jennifer

I always stay in nice hotels never motels … but this time I was trying to save money and closely relied on reviews. People said it was clean it was just so so and people said it was close to everything it was miles from everything. The only place in walking distance was the ballpark. How did they never mention how scary it is for a woman traveling alone to arrive to no front desk, no staff, having to get your own towels and toilet paper? No body wash in dispenser and I call to have it filled it never was and when I call back she says they said it was filled even though I said it was not. Broken air conditioner. Reported and never fixed. No ventilation try sleeping nights in Fl w no air con. Worst experience of my life. Normally Expedia reviews can be relied upon. What were these people on? They must be people who bever stayed in a real place. Avoid here at all costs not worth it to save a little.😡

Self

10/10

Exceptional

23 Mar 2026

Sandra

Room was clean, staff responsive to needs

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Nichole

I was here for two nights on business. From the outside it looks like a 1950s motel with mature palm trees and has a very laid back vibe. The inside looks like the picture - renovated and clean. It was a little strange not having staff on site, but it totally worked - they communicated effectively through messages and I really didn't miss it all all. Check in was great. I was also traveling alone and as a woman don't usually pick a place with an outside door. I felt safe and comfortable here and would stay here again.

Self

10/10

Exceptional

23 Mar 2026

Paul

Palm Cove Motel is a cute place to stay for couples. We found our suite to be spacious and clean. Although it is close to a major road, the bedroom was whisper quiet for sleeping. Check in process was seamless without the need for a concierge. Would recommend!

4/10

Poor

14 Mar 2026

Semira

Cleanliness was the biggest detractor. All of the linens were stained, causing us to have to go out and purchase fresh ones. The floor may have visibly not been dirty but after wearing socks around the room you can see the dirt on the bottom of them that the light color laminate does not reflect. Saw a dead roach also. After that, we just kept questioning how clean everything else was or if the rooms were regularly taken care of. $35 gets you housekeeping, so does that mean that the bare minimum between guests is done unless you pay? Doesn’t seem acceptable.
It wasn’t difficult to check and get accommodated, but I think more clarity about the system in which you check and communicate with staff would’ve been nice. It’s a bit jarring being told to travel to different locations and do things on your own when traveling somewhere you’re not familiar with.
The location of the hotel itself was absolutely perfect though, it’s generally central to everything you’d want to do in Clearwater. If it weren’t for that we would’ve left.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Theresa

I recently stayed and had someone use the lock code and walk into my room at almost 1 in the morning. I was sleeping but the bright light outside woke me up. The hotel did nothing for me, just changed the door code. Having someone walk into your room is never ok on a vacation. Kind of ruined my entire experience

8/10

Excellent

07 Mar 2026

Albert

No staff on property but were available by phone to answer question.

Partner

2/10

Poor

02 Mar 2026

Gina

No staff on site

Self

4/10

Poor

28 Feb 2026

Nicol

Staff is terrible. No reception desk. The woman messaging me did not send me my room number or door code even after check in when I texted her for it. She sent me a message with missing info such as \"your room number is (..)\" and did not even put it in the message. I had to call multiple times. There is no reception desk which is very odd you have to call staff for everything. All communication is through phone. I got a message saying early check in would be available at 1 but when I called at 2:30 after our flight landed it was not available and we just stood around for an hour till after 4 check in time since she did not even send me my door code or room number. Location is horrible right next to a busy road and very loud.

Partner

10/10

Exceptional

27 Feb 2026

Jason

Little gem of a motel. Game room is a bonus. Room 10 was very good. Clean smelling. Got a couple tips for the owner (so much Lawn potential). They're so close to being perfect.

6/10

Pleasant

26 Feb 2026

Pat

Before check-in i received a message that my door code was **** so i messaged the location questioning that as it seemed unsafe ti have a generic code. They messaged back woth instructions to go to the lockbox of the room you are assigned and retrieve the key. Glad i messaged first. Got my key and unpacked into the room. Realized as im unpacking that there are 2 beds. The room i booked was a deluxe queen bedroom with a dining area, microwave, etc. Im one person with a dog that was getting home renovations done so i only needed 1 bed and the seating area to be able to eat the food i brought plus floor space for the dog. I reached out to the motel and they told me i booked the type of room i was given and that i needed to take it up with Expedia. Expedia confirmed the room i booked was not what i was given. Expedia called the property and they said the decription online was incorrect. I can understand little things being off but the bed count was even wrong. Motel said there's nothing they can do but approve a cancellation. At this point it is 7pm and I had work in the morning so i take my peace offering from expedia and attempt to make the best of the stay. I went for a cup of coffee and saw i was only given the option for hazelnut. Vending machines do not work in gameroom including lock to get in. Now its 8pm and i have no way to make anything to eat. Guys in room next to me smoking blunts outside the door. Ended up leaving a night early. Clean inside.

Pet

10/10

Exceptional

24 Feb 2026

casey

The room was suoer cute and had everyrhing we needed. We would definitely stay again!

Partner

10/10

Exceptional

21 Feb 2026

Susana

It is a good place ,you have the essentials, super clean ,Cozy place to stay

Business

10/10

Exceptional

19 Feb 2026

James

Very clean, close to beaches, good value.

10/10

Exceptional

15 Feb 2026

Christopher

TV was pretty good quality

10/10

Exceptional

08 Feb 2026

Thomas

Very much so!!

Leisure Self

10/10

Exceptional

02 Feb 2026

Clairene Maryann

Great room, great location. Very clean and easy to use. Staff was very friendly and communicative.

Leisure Self

8/10

Excellent

26 Jan 2026

Karen

The suite was clean, furniture was modern and had all amenities needed. They had a virtual staff that was quick, reliable and friendly to respond. I gave it 4 stars because the safe did not work but other than that, great stay.

Business_and_leisure Family_with_children

6/10

Pleasant

04 Dec 2025

Randall

Management is off site, and not convenient if you have issues getting in.

Friends_and_family Family

2/10

Poor

05 Nov 2025

Verified traveler

this place it trash. They charge your CC for stained towels WHAT NO washing machine and can't produce me an email within an hour. Then don't respond to the text Then when you try to get it they play phone games. The last lady answered in Spanish last I check America and joe talks from across the room on speaker phone. Then the Spanish lady says she'll contact me back without taking my number and hangs up on me. DO NOT STAY AT THIS FACILITY

Business

10/10

Exceptional

29 Oct 2025

Wayne

Great location, clean, and the staff was very responsive and attentive during our shorts stay. I will return!!!

10/10

Exceptional

24 Oct 2025

Brittney

Attentive Staff

I arrived late in the evening. Staff was very quick to respond when I couldn't get in my room. Helpful and friendly.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Maria

Very good accommodation

Business_and_leisure Family

8/10

Excellent

20 Oct 2025

Geri

Comfortable

Clean room. Comfortable bed

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Dacaira

Nice, quiet and cleaning place. I liked and recommend.

8/10

Excellent

26 Sep 2025

Robert

Very basic accommodation with no staff on site, but very clean, small but a fine place to sleep if that is all you need.

Self

10/10

Exceptional

23 Jul 2025

Vicky

Went to visit family

This place is very affordable, very clean, and lots of restaurant choices to choose from. West from the Motel is the beautiful Gulf waters, and to the East is the beautiful Tampa Bay waters. And so much to do and see maybe only half hour away around the place. It is like a Air BnB, but the staff is very pleasant to work with and helpful. Would go back in a heartbeat if ever in that area again!!!!

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Denise

The room was extremely clean; communication via text was great.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Marissa

WE LOVE IT HERE !

We stay here every time we travel to Florida, very clean , staff is very attentive and helpful! This is the place to be & there are endless food spots near the location !

Partner

10/10

Exceptional

15 May 2025

Emmaculate

Happy clients

The room was clean and felt like home very warm and comfortable bed and everything was close by

Partner

10/10

Exceptional

09 May 2025

Verified traveler

What an amazing little place to stay! Will definitely book again!

Partner

2/10

Poor

29 Apr 2025

Sheila

Unsafe location. Creeps hanging out in parking lot watching rooms. Waited for me to pull out and then immediately went to our room where my wife was alone and started knocking on the door repeatedly asking her to open the door. No motel management present so we had to call the police so we could load up our belongings and find another, safer place to stay the night.

2/10

Poor

21 Apr 2025

Stephanie

I have stayed in 5-star hotels with bath sheets worth hundreds of dollars, I do not need your $5 bath mat and bath towels to take back to Texas with me. Went through my email chains and I recalled emailing them the night I checked in to let them know I need an iron and I need a bath mat. They emailed back and said bath mats are provided in the room. I emailed them and let them know there was no bath mat in room 3 the evening I checked in, so they emailed again and told me I can grab it from the clubhouse. I went the next day to the clubhouse, grabbed the iron and bath mat and enjoyed the rest of my 4 nights in the room (in spite of the very cramped quarters and the very low water toilet). They charged my credit card $50 on the night I checked in. If I stole your mat and towels, as you claim your \"cleaning crew\" says I did, wouldn't you have charged that $50 after I checked out 4 days later and not the day of check in? Rather than admitting their mistake of charging me $50 for the mat and towels that were clearly stolen by the guest prior to my stay, they continued to argue and accuse over email. Very shady establishment. DO NOT recommend.

Business Self

10/10

Exceptional

14 Apr 2025

Todd

Clean and fairly new. The property checks in daily via email to make sure you have everything that you need.

Business_and_leisure Self

10/10

Exceptional

29 Mar 2025

Christopher J

Great stay, people way!

Love the Palm this place has style!

Self

8/10

Excellent

28 Mar 2025

George

Nice place power went out because a duck tripped a transformer, but power was back on quickly, washer was broke down all week waiting on a part but offered to reimburse me if i went and did simewhere else, tv is Roku and streaming apps, we had a car hit the building and scared the life out of me driver had a seizure. Everyone was ok except buildingtook avhit. Would stsy again been exciting to say the least. Im Disabled and had to order out fir food and such bus stop on the other side of a busy 6 lane road. So that was an frightening experience.

Self

2/10

Poor

17 Mar 2025

Ryan

Very misleading website, place was gross & covered in roaches, left immediately.

Leisure Partner