Name: Extended Stay America Suites - Clearwater
Address: 15672 Us Hwy 19 N, Clearwater, 33764, US

10/10

Exceptional

23 Jul 2026

Amanda

Great stay! Great staff! Peaceful!

4/10

Poor

17 Jul 2026

JOSEPH

not safe

Self

4/10

Poor

10 Jul 2026

Angela

The staff was rude and told me she wasn’t even sure they had availability even though my room was booked and paid for. She didn’t even check my booking at that time . The room was missing the blankets and towels and there was no cooking utensils like advertised on the website when I booked the room. Night staff was nice and was able to bring us the blankets and towels. I’ve stayed at stay America many times before in different locations and never experienced this . So I was extremely disappointed to say the least . The manager at this location needs to fix the staff issue and the lack of care in making sure the rooms have all the necessary amenities

Family_with_children

2/10

Poor

25 May 2026

KAREN

I got so badly bitten up by bed bugs I had to lesave at 4 am

Pet

2/10

Poor

16 May 2026

Oscar

Didnt have anyone at the front desk to check us in.

Never should have a hotel if they dont have check-ins after hours

2/10

Poor

11 May 2026

Malik

Room was dirty, no sheets on the bed, other guest food in the refrigerator

Partner

8/10

Excellent

07 May 2026

Mario

It was nice for a quick one night stay.

Partner

6/10

Pleasant

27 Apr 2026

Ebert A

The service at the front desk is terrible.

Friends_and_family Family

4/10

Poor

27 Apr 2026

Mark

No one on site to check in, waited 40 minutes for someone to show up. Poor upkeep, rusted appliances, rusted faucets, refrigerator old, molding door, mildew smell in hallway. Chair in room was worn out fabric. Was definitely overpriced, needs serious upgrades. Very poor quality.

Partner

10/10

Exceptional

24 Apr 2026

Michele

Parking was easy and plentiful. Pool was wonderful. Staff very friendly. The lobby renovation and decorating is INCREDIBLY BEAUTIFUL!! I was told the manager and her husband were responsible for it.

Pet

2/10

Poor

12 Apr 2026

Nuna

Aqui está a versão curta e mais dura em inglês:

⸻

I had a terrible experience at this hotel. The hallways were dirty and had a very strong unpleasant odor.

The room was in unacceptable condition — the bed had no proper sheets, and the mattress protector was visibly dirty. I was so disgusted that I could not stay.

I documented everything on video. I strongly hope management improves their cleaning standards immediately.

6/10

Pleasant

10 Apr 2026

Donna

The fact that we need to purchase better wi-fi in various amounts is ridiculous. And if you don't decide on one of those charges, there is no way to get to that prompt again. We tried on all of our devices. Why not just get better internet?

Family

10/10

Exceptional

10 Apr 2026

dominica

Yel everything was

4/10

Poor

06 Apr 2026

Leslie

morning staff nice, evening staff nasty. Hallways smelled terrible n dirty carpets.

2/10

Poor

02 Apr 2026

Robert

Room was not cleaned fridge had items in it the bed was freshly used for what looked like sex activities, the girl at desk was very rude and made me redo my reservation and now i have paid twice . It was a horrible experience. When she opened the counter it was nothing but fresh smoked Marijuana odor pouring out from her side . The ladie was very nuce at check out next morning but didnt offer to help with the double charge or anything . At this point im just frustrated and disgusted with the entire experience it sure was not needed afyer a long day of dealing with a funeral proceeding

Self

2/10

Poor

30 Mar 2026

Quin

The staff was very rude, except for the maintenance guy who let me in after hours. While I understand hotels have their policies in place for a reason I was there in town for a wedding and I was asking for at least 10 minutes of an earlier check-in time and I was just met with so much rude attitude.

6/10

Pleasant

29 Mar 2026

Justin

Bed was like sleeping on a brick. Only provided 2 towels. Hall ways were dirty. Decent bathroom, size and lighting. Overall it’s just basic and average

Partner

2/10

Poor

20 Mar 2026

Robert

Horrible dirty

Self

2/10

Poor

15 Mar 2026

Juan

The power kept going out all night and when we asked what do we do about or if they could fix it they said nothing and we would to just keep flicking the breaker on and off

2/10

Poor

05 Mar 2026

Tim

Worn out dump. Tear down, start over. Staff just barely doing the basics.

4/10

Poor

28 Feb 2026

Tara

The floor was so sticky it sounded like the soles of my shoes were going to rip off. Not sticky enough to trap the roaches though! The first 2 floors smelled like a nursing home, the top 2 floors smelled like a factory for Goya foods. Was fairly quiet and the bathroom was clean though. Pimple patches stuck to the wall were a nice artful touch.

10/10

Exceptional

27 Feb 2026

Richard

Yes both were excellent

6/10

Pleasant

21 Feb 2026

Niulka

Not the safest, look as it’s rented by the hour

Partner

6/10

Pleasant

21 Feb 2026

Judy

Basic room.. shower and bed ok

But did like security in parking lot for my RV

Pet

2/10

Poor

17 Feb 2026

Belinda

( STORY

2/10

Poor

11 Feb 2026

Timothy

The most disgusting place I have ever stayed.

Leisure Family

10/10

Exceptional

09 Feb 2026

Eney

Room was great

10/10

Exceptional

05 Feb 2026

Jonathan

Love it

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Jimeel

5 start

2/10

Poor

23 Jan 2026

Keith

The first room we were given and walked to and opened with our key card was occupied. A woman came to the door as we were going to walk in to tell us that she lived there and had since April 2025. This was room#122. Someone might want to take a look at that room as it appears she is a hoarder. It was filthy. Then we were give a room on the second floor. There was a dirty washcloth laying on top of the phone and after being in the room for about an hour we killed three baby cockroaches. Someone might want to consider getting an exterminator in there. If there’s babies, there for sure is a momma strolling around. No coffee at all for guests. The front desk isn’t even manned the way it should be. When we went to check out at 9:30 the following morning there was no one at the front desk to even talk to about our concerns. In fact it was closed off completely. There were people loitering out front of the building that obviously were not guests of your hotel. This is our first and last time staying at your establishment. Whoever the owner is of this property might want to make a trip to it to see how it is being managed.

Partner

6/10

Pleasant

21 Jan 2026

María

Good

8/10

Excellent

18 Jan 2026

Pat

Clean Room, Good Workspace

Self

2/10

Poor

02 Jan 2026

Lee Ann

Fire alarms going off all night, elevator stopped working had elderly disabled h wheelchair bound stuck on 4th floor. Not willing to make any compensation for missed travel deadline. AC didn’t work in room. Will not stay again at this location or recommend

Friends_and_family Family

2/10

Poor

30 Dec 2025

Scott

There was rust and mold on the fridge and dirty socks , the room reekd of something undefined and cheap cleaner and made my eyes water. Asking to move because I couldn't breathe made the attendant subversive and passive aggressive. Lots of transient people hanging around. No accommodations can be made with the attendant and trying to work thru the app while on premises was frustrating. Will look elsewhere because not considering staying again, ever. Mostly the attitude of the front desk and lack of consideration or convenience. Rude .

Business Partner

2/10

Poor

26 Dec 2025

karen

No amenities and above all asked for a handicapped room-none available! Desk clerk laughed that we wanted a handicapped room. All were full! Shoved us on the third floor end of hall. I’m using a walker. Didn’t think it was funny! Not recommending for anyone! Terrrisble stay!

Friends_and_family Family

2/10

Poor

13 Dec 2025

Kimberly

Worst place ever!! We didn’t even stay once we saw the room

Leisure

10/10

Exceptional

10 Dec 2025

Karen

Good

Family_with_children

10/10

Exceptional

06 Dec 2025

Karen

Very disappointed in the hospitality here the staff Nd housekeeping are

Business Family

8/10

Excellent

05 Dec 2025

Carrie

No dishes or pans in the kitchen. Only 2 towels in my room. After prepaying I was informed that they charge $26 nonrefundable pet fee for pet cleanup. When did this start? Woke up by toddler playing in the hallway. Even after the renovation earlier this year, the carpets on the 3rd floor were stained and nasty.

Leisure Pet

2/10

Poor

09 Nov 2025

Edward

This “hotel” is disgusting. We had to go through four different rooms to find a room that wasn’t smoky dirty. The door shut the beds made. This hotel is complete trash. I would not recommend anyone stay at it. Staff was just as bad and didn’t care that the rooms were disgusting and not clean.

Business

2/10

Poor

05 Nov 2025

Karla

The staff was very nice. The place was horrible though. The room was dingy and super outdated. It just gave me a bad vibe. Couldn’t sleep the night.

Business_and_leisure

6/10

Pleasant

05 Nov 2025

Samuel

Amenities no breakfast, very noisy was not able to sleep cause of all the stomping and banging, hallway carpet was disgustingly dirty and smelly, stains everywhere. As for the room it was extremly clean and staff was amazing.

Self

10/10

Exceptional

24 Oct 2025

Duane

The room was clean and fresh. Perfect for a weekend get-away

Leisure Self

8/10

Excellent

23 Oct 2025

Colleen

I found it ridiculous to have no paper towels in the room as well as having to pay to use kitchen supplies

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Edward

Went to front desk for a plunger and told me one isnt available. They gave me a 2ft long snake. Smh

Business

10/10

Exceptional

16 Oct 2025

Shelia

It was a easy check in.

Leisure Partner

4/10

Poor

11 Oct 2025

Isabela

I ended up checking out early to go somewhere else because there were bugs throughout the entire room. I’m not talking about 1 or 2, I get it’s Florida, but it was about 15 I killed the only night I stayed, from brown beetles to cockroaches. The staff was incredibly gracious and understanding when canceling and gave a full refund.

Business_and_leisure

6/10

Pleasant

03 Oct 2025

JOSEPH

Good location

Leisure Self

2/10

Poor

02 Oct 2025

Elena

When I went to check in, the lady acted like I was bothering her. She was extremely rude, and did not want to answer questions. Snapped at me and was very slow to assist. The hotel had people hanging outside smoking and men were outside in groups. The smell was horrible. The carpets were stained very bad. Food in the middle of the hallway floor. I woke up with my door unlocked, thankfully I placed a chair. I did not feel safe. You can hear everything going on the floor. Window has no blinds to block the light, it beams into the room. The worse experience I’ve ever had staying at a hotel in my life!

Leisure Self

2/10

Poor

01 Oct 2025

Claudia

Painful experience

Me and my husband stayed at the Stay America hotel for only one night. We purchased for 3 days but we barely were able to stay there for one day, the room and the service was nice. However the floor we were on smelled very badly of smoke, plus the people staying around us were very loud all the way to 1 in the morning. We hurried on out and got a refund. What didn't help it looked nice on reviews till we got there and stayed a bit.. it felt like a horror movie. Would not recommend if you like to not smell smoke and hear loud banging till it's very late.

Partner

10/10

Exceptional

27 Sep 2025

Anthony

Sarah is awesome!

Business_and_leisure

6/10

Pleasant

22 Sep 2025

Aleah

Hard to get sleep at night.

Leisure Partner

2/10

Poor

20 Sep 2025

Aleah

we were locked out of our room for 3 hrs in the middle of the night they tried to call for someone to let us in but no one would answer and on top of that people are slamming on the floors and walls stains covering the floors.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Wilenema

My stay went well front office was very helpful

Friends_and_family Family

4/10

Poor

15 Sep 2025

Alberto

Questionable hotel

First I was given the key to an occupied room and almost walked into it.

But also my belongings were stolen from my car in the parking lot and they have no cameras looking at the parking lot. And they were of no help. The police came and I filed a report but tbh feels like the thief know there’s no camera and they just took my stuff.

Self

4/10

Poor

10 Sep 2025

Anthony

No soap in bathroom

I was disappointed with the cleanliness. There weren’t any hand towels only two bath towels and two wash cloths. No soap in the room. There wasn’t a bed sheet either only a blanket? Not a good experience to say the least.

Partner

6/10

Pleasant

26 Aug 2025

JULIO

My co workers stated that the air conditioner didn't work and always stayed at 78

10/10

Exceptional

14 Aug 2025

George

The room was nice clean coolnand enjoyable time.

Leisure Partner

8/10

Excellent

12 Aug 2025

Kerri

It’s ok our key cards keep having to be reset. A lot of people but overall ok for the price

10/10

Exceptional

03 Aug 2025

James

Just ok

Leisure Pet

2/10

Poor

03 Aug 2025

James

Just ok

Pet

10/10

Exceptional

31 Jul 2025

Mandy

Went here for a romantic getaway and it was super nice. Staff was personable too.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Stephen

Has a Chile’s and Longhorn Steakhouse within 100 yards of hotel

Business_and_leisure Self

6/10

Pleasant

22 Jul 2025

Kevin

Outside noise was an issue. Also tv remote was missing and the replacement remote did not function. I did not go back to the front desk about it after that; I used my phone. Alsi air conditioning

2/10

Poor

20 Jul 2025

Efren

I had a very disappointing experience. They assigned me a room that was already occupied by someone else. Fortunately, no one was in there at the time. I arrived right at 10 PM, just as the place was closing, and the staff was unwilling to assist me. Overall, the service was terrible.

Leisure Family_with_children

2/10

Poor

16 Jul 2025

Cristian

Pesime service by hotels and the property

First hotel close the front desk and nobody guve your room

Business

4/10

Poor

13 Jul 2025

Dula

They gave me a key for a room which was booked by someone who was already in the room before as we go to the room use a key open it the guy who was in their come towards as running in anger saying who the hell are you come in my room then we Explain the issue apologize go back to over the phone explaining the issue to re assign as another room the whole process is mess to be frank

2/10

Poor

10 Jul 2025

Andrew

Unacceptable

This was terrible, they would not accept two separate forms of identification, I had my social security card and many other forms
Of identification, I was able to fly without issue with my forms of identification but the hotel wouldn’t take it? I also took an Lyft ride to this hotel and was stuck walking away when they told me I couldn’t check in with my VALID IDENTIFICATION. Even the first hotel I went to after had no problem taking my id. Terrible experience.

Business

2/10

Poor

08 Jul 2025

Verified traveler

Terrible

Web site stated free breakfast, there was no breakfast. Bed sheets were damp and smelly, WiFi password wouldn’t work, access in and out of building didn’t work, had to have my wife come down from room to let me back in lobby. Gross stuff dripping down walls. Only 1 little bar of soap in bathroom we used for hand washing, so no soap for shower. People in and outside hotel clearly on drugs and causing a scene. No tv guide. Terribly stained carpets and garbage in the hall leading to room. Elevator stunk like urine. Need I say more. My wife was pregnant and exhausted, we had brought all of our luggage up to the room already .. otherwise I would have asked for a refund and moved us elsewhere.

Friends_and_family Family

2/10

Poor

06 Jul 2025

Carmen

Horrible place. Will never stay at thos chain of hoyels again. Dorty de graded rooms and furniture. Unsage conditions woth no staff on dity after hours. Thos hoyel should be inspected for safety by the police and fire marshall

Leisure Family

4/10

Poor

25 Jun 2025

Brittney

Would not recommend staying here.

The gentleman working at the front desk was very unaccommodating. We were charged $1.75 for the linen be changed and they never were changed during our one day stay. When I asked him to explain why I was getting charged that even though the linen would not be changed in the time I was there he could not explain it.

Partner

2/10

Poor

22 Jun 2025

Breanna

There was no room said their house keepers dad got into an accident didn’t clean our room and left said hotels.com kept filing their hotels and wouldn’t stop refused to accommodate and put us in another room we even offered to sleep on the floor being it was so late but they told us he couldn’t put us in any other room told us we had to call customer service to find out what to do and sent us with no where to go hours away from home

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Decardrea

H

4/10

Poor

11 Jun 2025

David

They charge for linen now even though it’s a hotel, never heard of that, breakfast is supposed to be included but no breakfast was made the next morning so definitely misleading and place is not dirty per se but not clean either just below average, I wouldn’t stay again here

Business Self

6/10

Pleasant

08 Jun 2025

Bridget

Great value and location.

Business Partner

2/10

Poor

08 Jun 2025

steven

This is the only place I have ever stayed at with such a stupid \"extra fee\". They charge you more when checking in. This was not mentioned on your website. Also there is no free breakfast as your website said which is all falsely advertising, lying to people. I am not happy with everything from here. The check in took 30 mins. The place was stinky. Cops were there arresting somebody as I was trying to check in. The whole place and experience was terrible and I will never stay there again.

Leisure Partner

4/10

Poor

02 Jun 2025

Stephen

Website states grab and go breakfast, upon arrival they have discontinued that and coffee service. Carpets on each floor are very dirty and horrible smell. The door to the lobby to check in was locked and needed a key card to enter, when you havent even checked in to get one yet. Very loud in the halls all day and night, as well as very uncaring staff. They will also upcharge you on everything, including utensils, plates etc. No soap, shampoo nor conditioner provided

Leisure Pet

2/10

Poor

02 Jun 2025

Katelyn

Do not come here! We went to check in for a weekend and upon receiving our key and he

6/10

Pleasant

31 May 2025

Kayla

Room was clean. No ice machine and the room was missing the remote. Also the bed is on a metal frame and the mattress kept sliding around. The breakfast is horrible. They have frozen muffins, no silverware or cups for the coffee. The night shift desk worker was very helpful in getting us checked in and getting us a remote.

Leisure Family

2/10

Poor

27 May 2025

Alexandra

Staff was rude and upon arriving we were told they no longer offer free breakfast.

2/10

Poor

19 May 2025

Greg

Guys said it was dirty. checked out after 1st night

Business

2/10

Poor

19 May 2025

Verified traveler

Will Never Stay Here Again

When I arrived I mentioned that I might have to cut my stay short. The front desk said I needed to work with hotels.com as they were the ones I booked the stay with. The first card key I was given was for a different room. The second card key was for a room already occupied. Finally got a room with the third card key. The room was neat and clean, but clearly in need of an update. The walls were paper thin; I could easily hear conversations in adjacent rooms, even across the hall. The TV didn't work (came on with a menu, but the screen itself was black). Water leaked out of the vent in the bathroom. There was a lot of \"building\" noise, not sure what it was, but it was constant and annoying. Turns out, I did have to check out early, but I was denied a refund on the days I had already paid for. So they were able to book the same room and collect a daily rate from another guest even though I had already paid for it. Absolutely terrible customer service. Will definitely never stay with Extended Stay America again ... and will probably never book a stay through hotels.com again.

Self

4/10

Poor

18 May 2025

Gabby

This property was underwhelming. The hotel lobby along with the room had a musty smell to it. The room was humid and the floors were dusty under the cabinets.

Leisure Family

10/10

Exceptional

18 May 2025

Nick

The lady at the front desk was amazing she was super helpful and

Business

10/10

Exceptional

18 May 2025

ARPAN

Great clean hotel

Leisure Family_with_children

8/10

Excellent

17 May 2025

Edward

The only item that needs attention in cleanliness is the hall carpets. Residents hang out on curb of back door smoking. Safety a person just has to keep aware. Front desk team members at check-in and checkout were very friendly. Keep valuables hidden in car as the area and intersection can be a hangout.

10/10

Exceptional

14 May 2025

Rachael

The staff is very caring. They go above and beyond to make you comfortable

Leisure Family_with_children

4/10

Poor

13 May 2025

Stephen

Front desk people were very nasty, giving me attitude when I asked about my room. My room wasn’t ready had to wait over an hour and a half for my room to be ready. The draws inside the room were all stained. Floors were dirty

Self

2/10

Poor

11 May 2025

Zachary

Don’t stay here.

When we first showed up, we waited at the front desk for 10 minutes without being helped. We finally got keys and walked in. It immediately smelled like smoke. Got to the room and the room was already open and there were no sheets on the bed. The elevator was sketch so we took the stairs. Constant smell of smoke even in the room, and everywhere.
They need to knock this building down and restart.

Friends_and_family Friends

4/10

Poor

09 May 2025

Alexandre Sousa

The carpet in the hallway was horrible, worst of all, the room smelled like old stuff

Business Self

6/10

Pleasant

08 May 2025

Robert

This place was surrounded by homeless. The free breakfast was not available and no coffee. Will not be staying here again.

Business Self

2/10

Poor

07 May 2025

Jason

Would not stay here again

Noisy, can't sleep, checking in people at 2:00 a.m. that are stomping on the floor, canceling my reservation early, cannot get clean sheets for 2 weeks, sleeping on a mattress without a cover, dirty floor

Self

8/10

Excellent

05 May 2025

Robert

Good value for a clean, simple, spacious place to stay for a couple nights.

Leisure Friends

10/10

Exceptional

30 Apr 2025

Benjamin

Great experience and very accommodating on short notice

10/10

Exceptional

30 Apr 2025

Jimeel

Great hotel

Leisure Self

10/10

Exceptional

29 Apr 2025

Wilenema

Front desk at check in was very friendly

Friends_and_family Family

2/10

Poor

26 Apr 2025

Brenton

when i came to check in after paying they were booked kind of crap is that

10/10

Exceptional

26 Apr 2025

Serena

Very nice. Holly at front desk was extremely helpful. Thank you for making us feel welcome.

Leisure Family

4/10

Poor

24 Apr 2025

Allison

Not nice place to stay

This hotel is dirt the carpets are gross, no plastic cup in the room, no hairdryer, only three pillows, a lot of people hanging around in the parking lot sitting on curb. People fighting in the hallway

Friends_and_family Family

10/10

Exceptional

24 Apr 2025

Katelyn

Great stay and great price point

The young lady that worked the desk on 4/21 for the night shift had great customer service! The room was very nice for the price point. Great lighting, large tv and bathtub. The only cons were the bed was not the best but made it work and the bathtub was dirty so I cleaned it with bleach wipes. The hotel was close to so many stores as well. The internet was very good ans well, I originally came there because they were doing tree work at my house annd wouldn’t have power, so I came there with my pup to do some work from the computer and enjoy the AC. I did pay the 6 dollars for speedy internet for the day but it seemed to work fine before purchasing aa well. Which was nice because sometimes I feel like an hotel will say they have internet and Then it barely works. I was annxious anbout that being that I had work to do. But everything worked out! The doors are locked ant anll times you can only enter with your room card which made me feel safe! The lighting in the parking lot was a little too dim for my liking but it wasn’t terrible. People would hang out there in their cars and what not at night so it made me a little off but no one bothered me. Overall I had a very peaceful stay and did not want to leave!

Self