Holiday Inn St. Petersburg N Clearwater

United States , Clearwater Area - FL
CLEARWATER, 3535 Ulmerton Road
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100 reviews shown

2/10

Poor

23 Mar 2026

Jane

Left a day early…the room was dusty…not cleaned thoroughly. The carpet was old & dirty. Needs to be steam cleaned. The room was located near an exit door on side of hotel. People coming in and out until 2:30a. Security person only at front door. Upon arrival to hotel homeless in parking lot.

Self

10/10

Exceptional

21 Mar 2026

Gary

Quiet and clean place to stay

Self

4/10

Poor

18 Mar 2026

Kurt

This hotel could use a facelift. Bed was comfy and room was cleaned as well as it could be, but a laminate-like floor and unadorned room wasn't great. There was no sitting chair in the room, which was an issue because the desk chair was a super-basic office chair (mine was broken, but staff was very courteous about replacing it) that provided no support and is not meant for a day's work.

Important note: Hotels.com listing says \"airport shuttle,\" but it's for PIE only, not TPA, and the night I arrived they had no driver. It's a $32-40 Uber ride.

Self

8/10

Excellent

17 Mar 2026

Barbara

No, no shuttle if plane arrives after 10:30 pm & ours did so we had to Uber. Then when we left on a Monday no shuttle after 1:30 pm no driver. Disappointing!

Friends

6/10

Pleasant

15 Mar 2026

Megean

Parking was easy. The room was clean upon arrival but room service did not service our room and we were there for 3 days. The beds were terribly loud and the bed frames were the cause.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Melissa

All was fine but at 1:30 am when we got in bed the sheets on both beds are damp

2/10

Poor

14 Mar 2026

Teresa

Everything was wonderful, except for the housekeeper coming in before it was time to check out

6/10

Pleasant

13 Mar 2026

Cianna

Staff rude

Family_with_children

10/10

Exceptional

13 Mar 2026

Lesley

Judy at the front desk and Joan in the dining area had excellent customer service. All areas of the the hotel were clean and updated.

Family_with_children

10/10

Exceptional

13 Mar 2026

Jeffrey

Thanknyiu

6/10

Pleasant

13 Mar 2026

Kris

Decent hotel, average price.

Family_with_children

4/10

Poor

12 Mar 2026

Jean

Old hotel- bathroom badly needs updating. Very upset to find no hot water in shower - evening time. One of the (only two) bath towels had a clearly visible brown substance on the front of it (not just a stubborn stain). Very poor signage to hotel and limited parking in front. Disappointing even for a one night stay to be close to PIE. Airport. Plenty of other hotels all around - avoid this one.

10/10

Exceptional

10 Mar 2026

Evelyn

clean room, friendly staff

Self

8/10

Excellent

09 Mar 2026

Roni

Staff was very friendly! Bartenders were awesome!

Family

6/10

Pleasant

08 Mar 2026

Monica

Nice staff

Friends

4/10

Poor

07 Mar 2026

Adam

Found out they didn’t do shuttle to Tampa only to St Pete after searching for hotels with shuttle service for our flight. Got there at 9 pm on Friday during busy season and hotel bar closed at 9 every though there were people in the bar. Workout facility had an empty water jug. Went for coffee at 9am and it was empty. Overall seemed more about running with a lean staff than making sure our stay was good.

Friends_and_family Friends

2/10

Poor

07 Mar 2026

Joshua

Don't stay here

Self

6/10

Pleasant

07 Mar 2026

Brittany

Easy parking, easy check in process. Some negative talk between the check in staff from the manager during check in but everybody has bad days. Ants in room and pictures on site make the hotel appear more updated than it actually is. Overall not terrible for having airport right next door (there was minimal to no noise from planes).

Self

10/10

Exceptional

07 Mar 2026

Sara

Very clean, family friendly and easy to get to and from the airport.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Courtney

Internet was fine

Self

6/10

Pleasant

06 Mar 2026

Debra

Room was clean, staff members (Judy) was very kind. Some others seemed to be a little bothered when questions were asked.
Beds were comfortable, room a bit warm (but it is Florida)
Breakfast was very good, however, Holiday Inn was very skimpy on allowing food for everyone in room(2 breakfasts per room) which is ridiculous when you’re paying for extra person in room. Should be buffet like other IHG hotels, etc. Water and hot coffee should be in lobby (for Free) at all times of the day. Bar/restaurant on site was decent, food ok (bar food)’
overall good for a night or two stay but nothing more.

Friends

4/10

Poor

26 Feb 2026

Paul

Hotel is dated, tired, old. $207 and I didn't even get breakfast.

Partner

4/10

Poor

26 Feb 2026

Trisha

I originally called the front desk to ask about early check-in. The representative let me know that they would not be able to accommodate and I would have to check in at the regular time 4 PM. This was fine. At 3:50 p.m. I arrived at the hotel and went into the front lobby and spoke with the representative. I spoke with on the phone. She told me I would have to wait 10 more minutes to check in. I let her know that’s fine. I wanted to make sure everything was good to go before I went and grabbed my kids and luggage out of the car. She said we will see you at 4 PM. I came back in with the kids and my luggage to check in at 4 PM in which she told me then the room was not ready and they were still working on it. I was very frustrated at this point because I hadn’t slept in 24 hours and my kids were very tired. I waited another 40 minutes before I went up to the front desk again, and spoke with Ava, the other front desk agent in which she told me my room was still not ready however she would be able to look and see if they can move me to a different room. She was able to find a different room and gave me keys and I went on my way. Upon arriving in the room, the bedding was still wet however, I was just happy to have somewhere to lay this was a stressful experience on top of my already stressful day, and I was not satisfied with the outcome.

Family_with_children

6/10

Pleasant

25 Feb 2026

Martyn

Breakfast buffet was cold and room had an odour.

Self

10/10

Exceptional

25 Feb 2026

Steven

The bartender (Joe) was excellent and the front desk staff was A+.

Self

10/10

Exceptional

24 Feb 2026

kevin

Check in staff was awesome.

10/10

Exceptional

22 Feb 2026

Freddie

Our stay was excellent! Room was very clean, comfortable and spacious. The hotel staff was very friendly, welcoming and professional. We definitely recommend it! We will be back!

Partner

6/10

Pleasant

22 Feb 2026

Lisa

The room was well worn, and it was missing the armchair when I arrived. I asked them to bring one and over resistance. The handyman did bring one. It was stained, but at least it was a chair. I covered it with my towel in hand towel. My room was very noisy being right by the back door that people went out to smoke. I asked the move and even though the hotel parking lot was about 10% full. They said the hotel was full and would not move me. All in all, I will never go back.

Pet

6/10

Pleasant

21 Feb 2026

Shawna

Toilet was extremely slow to fill. Wrong keys and wrong room assigned upon arrival. Keys needed to be reactivated more than once. Breakfast buffet was sub-par. Hot food was COLD. Limited selection for $$ pre paid price. Would have preferred more towels. Vending machines weren’t working properly.

Partner

6/10

Pleasant

20 Feb 2026

Becky

Room was okay.

Partner

10/10

Exceptional

14 Feb 2026

Milton

Staff was friendly accommodating and the place was very clean

Leisure

6/10

Pleasant

14 Feb 2026

Brandon

Staff was wonderfully friendly and the place was clean. For the price it definitely needs some updates in the rooms.

Leisure Family

4/10

Poor

11 Feb 2026

Lynn

Room was not clean and management was poir.

Business Self

6/10

Pleasant

11 Feb 2026

Chris

the room was very clean - the area is noisy, however the toilet while clean and functional was comically low. I have no idea who the architect was but they are either 3.5 ft tall or have never used a toilet at this height.

Leisure Family

8/10

Excellent

09 Feb 2026

Tony

Staff awesome

Leisure Partner

4/10

Poor

09 Feb 2026

Heather

The hot tub was dirty with hair and all kinds of scum and debris floating in it. It looked like it hadn’t been cleaned in weeks. I stayed 2 nights and housekeeping never came. I rof kleen

8/10

Excellent

08 Feb 2026

Victoria Louise

Courteous staff, nice amenities

2/10

Poor

05 Feb 2026

Brian

Dirty, roaches, rundown… management does not take accountability.

Leisure Family

8/10

Excellent

02 Feb 2026

Scott

nice saty

4/10

Poor

02 Feb 2026

KVETA

Overall very weak everything, not going again

4/10

Poor

01 Feb 2026

Ray

I usually stay at nicer hotels but stayed here due to only a night and my friend was staying there. Airplanes coming in and going out disrupted my sleep even with fan going.

Self

8/10

Excellent

24 Jan 2026

gordon

nice visit

10/10

Exceptional

24 Jan 2026

Lisa

Staff wonderful. Room had sugar ant problem.

10/10

Exceptional

22 Jan 2026

Keith

Short drive from airport. Nice area. Places to eat not too far away. People were nice.

Partner

4/10

Poor

18 Jan 2026

Nichelle

Dated rooms

Friends_and_family Family

6/10

Pleasant

14 Jan 2026

melissa

rooms- dated

6/10

Pleasant

13 Jan 2026

Katherine

PRO: We were allowed an early check-in--which was important because our cruise had ended and we had to use an Uber service. Judy was wonderful and helpful at check-in and also with walking directions to dining. The bed was comfortable. (5 stars)

CON: This hotel is older, and while it looked like they had attempted to update it, I was less than impressed and did not feel this was Holiday Inn quality. We had to go to the front desk and ask if they could replace the computer chair, which was so worn out, it leaned and had no padding. The replacement was only minimally better. The room had debris that had fallen from the ceiling on the computer table and the credenza where the TV sat. (3 stars)

While the room had been cleaned, the chemical smell was overpowering and lingered. The bathroom was very outdated. The mirror had a frame with what looked like contact paper covering it--and poorly at that. I picked this location, and the side of the highway due to the food locations, and that they offered a shuttle service to the airport. What we discovered was that it is very limited, and we had to leave at 10:30 and spend 3 hours at the airport to be able to use that service--another couple was going to be waiting at the airport for nearly 6 hours. That is unacceptable. If you are offering a free airport shuttle, it needs to be more user-friendly. (2 stars)

I would not stay here again--nor recommend it to others.

Partner

2/10

Poor

13 Jan 2026

Erika

Waited an hour in the lobby at midnight to check in but never could because the computers were down. 1 person in the whole hotel working.

Leisure Family

10/10

Exceptional

12 Jan 2026

Kelly

Wanted to give a shout out to Lyric. We arrived from our cruise ship and were very early for check-in. I asked if an early check-in was possible. She was able to get us in right away which was nice since we had no place to go as our flight wasn't until the next morning. The afternoon clerk ( I think Pam?) was very friendly and helpful. The next morning, I slipped and fell on water someone had spilled on the tile floor. I advised him he may want to have it mopped up. He was so apologetic and more than willing to help me with ice, Advil or whatever I needed. Very impressed with the customer service interaction I had with these three employees. Very clean premises. We left too early to enjoy the complimentary breakfast. I was also impressed with the two large ice water containers and cups for guests in the lobby. Keep it up!

Leisure Partner

10/10

Exceptional

07 Jan 2026

Clarence

Yes

Leisure Partner

8/10

Excellent

05 Jan 2026

Marc Iskandar

Staff was welcoming and nice. Rooms are okay.

6/10

Pleasant

04 Jan 2026

Ladrel

Staff was nice but room was dirty

Business

10/10

Exceptional

03 Jan 2026

Robert

I don’t use room service but the staff was nice

Leisure Family

10/10

Exceptional

30 Dec 2025

chassidy

Had a wonderful time

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Albert

Nothing

6/10

Pleasant

30 Dec 2025

Phyllis Nadine

This was the first Holiday Inn Express that did not provide complimentary breakfast which was disappointing. Also- the room was not as fresh and clean. One room was musty, and the other held a slight urine smell. The rooms were outdated.

Leisure Family

8/10

Excellent

29 Dec 2025

Philip

Had an issues with my key card and door, had to insert it like 8-10 times for it to open. And the breakfast prices are extremely too high, I just went to Cracker Barrel and got more for less. Other than that, I had a wonderful stay. And I will be back.

Leisure Self

10/10

Exceptional

28 Dec 2025

Parker

Friendly staff

Leisure Friends

10/10

Exceptional

26 Dec 2025

Heather

Clean and convenient. Restaurant is currently undergoing renovations though.

10/10

Exceptional

21 Dec 2025

Kelly

Clean room, friendly staff

Leisure Partner

8/10

Excellent

21 Dec 2025

Judy

Clean, comfortable room and courteous staff

Leisure Family

6/10

Pleasant

12 Dec 2025

Rebecca

This was an older hotel. The vibe there was odd. It was close to the airport and the shuttle driver was great.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Anita

Very friendly chekin. Nice clean quiet room. Will stay again

Leisure

10/10

Exceptional

28 Nov 2025

BRIAN

Judy greeted me when i came in & she was great! Pleasant & friendly

Leisure Self

10/10

Exceptional

27 Nov 2025

Crystal

The room was fine, but the staff was exceptional! Very courteous. Sean was very friendly and made our short ride to airport enjoyable. Then i realized I forgot my meds in the refrigerator and a call to the hotel and Sean, the shuttle driver was very nice and briught them to the airport for me.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

Tara

Staff were great, lobby was very clean and inviting, restaurant was pretty good for being so convenient. I thought the room was clean, beds were comfortable.
The only thing that bothered me was finding two spiders and a type of flying bug inside the room in different areas of the room. It could have been worse, but just wasn’t expecting that.

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Donald

Staff is courteous and fruit was available at breakfast

Leisure

6/10

Pleasant

14 Nov 2025

Charles

Didn’t have a breakfast butter just a restaurant

Partner

10/10

Exceptional

14 Nov 2025

Sarah

Staff was very friendly!

10/10

Exceptional

13 Nov 2025

judy

The room was clean. I did ask for an air freshener quick spray to refresh it, it was quickly done, and it was fine. Staff were courteous.

Leisure Self

10/10

Exceptional

05 Nov 2025

Jarrod

Great for the price

10/10

Exceptional

03 Nov 2025

angelina

Staff was amazing yesterday, she was very friendly and let us into our room early. Free shuttle ride to the airport which is less than a mile away.

Partner

10/10

Exceptional

29 Oct 2025

Jarrod

Clean room friendly staff easy check in

Business Self

10/10

Exceptional

24 Oct 2025

Marc

Clean room, friendly staff including the maintenance staff that were installing artwork.

Leisure Self

10/10

Exceptional

21 Oct 2025

Cindy

Coffee pot wasn't working in room 405.

Leisure Friends

8/10

Excellent

20 Oct 2025

Lesa

It was late when we checked in and the room was clean and quiet... until my brother started snoring. We needed the shuttle at 4:00 am, but totally understandable that it doesn't run all night. The pool looked very inviting but we didn't have time to indulge. I would stay again!

Leisure Family

10/10

Exceptional

05 Oct 2025

Valerie

The staff were very friendly and helpful. Room was quiet and comfortable. Location was perfect for our needs.

Business_and_leisure Family

10/10

Exceptional

03 Oct 2025

Larry

To cold. Temp. Set at 68.

Leisure Family

10/10

Exceptional

29 Sep 2025

Nelson

Great experience

Leisure Partner

10/10

Exceptional

25 Sep 2025

Gary

The rooms are excellent the staff keep the entire hotel spotless.
And the have TURTLES to feed in the pond .

Business Self

10/10

Exceptional

20 Sep 2025

Joani

Good

Business_and_leisure Family

10/10

Exceptional

14 Sep 2025

Haley

Excellent hospitality and staff!

Excellent service and kind staff! Charles in particular was so accommodating and went above and beyond to make our stay wonderful. They are currently renovating, but it's not intrusive. Thank you!

10/10

Exceptional

14 Sep 2025

SAM

Clean room, nice staff, business frendly

Leisure Family

10/10

Exceptional

12 Sep 2025

Janet

It was a nice room.

Leisure Self

10/10

Exceptional

10 Sep 2025

Tanyell

We had an awesome time.

Leisure Family

10/10

Exceptional

03 Sep 2025

Vivian

All of the above, when checking in there was an issue with the reservation but it was resolved. I love the fact that there’s parking for vehicles with boats. That won’t be an issue at all. I will recommend it, everything is near by.

Partner

10/10

Exceptional

26 Aug 2025

Katherine

It was neae everythin and staff was nice

Leisure Partner

8/10

Excellent

22 Aug 2025

Dawn

Great location near airport comfortable stay

4/10

Poor

21 Aug 2025

Michael

Very run down , elevators barely worked.

Business Self

10/10

Exceptional

10 Aug 2025

Jasmine

The trip went smoothly

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Steve

Centrally located for our vacation near beaches and reasonable price

Leisure Family

10/10

Exceptional

31 Jul 2025

Veronica

Staff was AMAZING. Room was clean. Bar is awesome! Pool was a little dirty but we used the net and all was good :)

Leisure Friends

10/10

Exceptional

30 Jul 2025

Diane

Eric was absolutely amazing in the morning. He took care of all our names. He’s at the desk and he has got such great personality. Thank you, Eric.

Partner

10/10

Exceptional

28 Jul 2025

Sophia

Great and helpful staff! We used the pool and it was very clean and fresh. Great stay, would stay here again whenever we make a Tampa trip again!

Leisure Family

8/10

Excellent

22 Jul 2025

Nicole

Our room was perfectly fine and very reasonably priced. Property was under rennovations and there was hot air blowing in the hallways while the temps were in the high 90's outside. Staff was welcoming and efficient.

Family

10/10

Exceptional

19 Jul 2025

Judy

Great location. Close to the airport.

Leisure Family

10/10

Exceptional

13 Jul 2025

Lillian

The stay was great until we had a fire emergency at 11pm Saturday night.

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Darrin

Hotel is nice. Bar is great. Did ot sleep good due to bed. Shower sprayer inconvenient. Good place to stay for a night or 2

Leisure Family

10/10

Exceptional

06 Jul 2025

Bruce

Very friendly staff and clean and comfortable rooms, had great sleep and the location was perfect.

Leisure Family

6/10

Pleasant

06 Jul 2025

Verified traveler

Checking in was great, good customer service. Room was ok, bed were not comfortable and the squeaky bed frames are annoying when you try and get comfortable. Pool was loud, but rooms being next to it, it kind of comes with the territory. Overall it was ok. Don't think I'd stay again, too far away from where we wanted to spend most of our time.

Partner