Coco Reef Resort & Spa

6/10

Pleasant

09 Mar 2026

Lorna

Disappointed overall. Did not get access to our room until after 4, although check in was at 3. No decaf coffee or tea available. I requested towels twice on saturday, once in early morning, once around 3pm and both times they were being laundered. A resort should have enough towels for its guests. No cream for your coffee at breakfast.
On a positive note the view was beautiful, the hotel was beautiful but tired. Needs a refresher.
Overall not worth what we paid.

Family

6/10

Pleasant

01 Mar 2026

Ferron Wesley

The food was below standards for a tourist resort.The staff were not courteous. Only four people on staff were friendly and or inviting. Room supplies were limited. We had to keep calling for supplies for the bathroom. Hotel is in badly need of TLC. Structure of hotel needs an upgrade. All and all. It’s a nice hotel. It needs work and customer service training.

Family

10/10

Exceptional

27 Feb 2026

Sarah

Although the facility is a bit dated, they maintained it very well. Clean rooms, friendly staff and very attentive. The gardens are beautifully manicured; the view of the ocean is priceless - location is perfect for easy access to the island activities. Daily breakfast was quite a variety. The most outstanding part of service was the prompt attention of staff to secure our room with additional inner latches so that our autistic son could not open the doors easily on his own. I hope to return soon.

Family_with_children

4/10

Poor

25 Feb 2026

Cheyrl

The room was clean but extremely dated.
The tub was too low and the attempt to refinish it left it very rough. The water wasn't hot, the shower curtain was extremely thin, the wallpaper in the bathroom was peeling, and the shower rod was rusted. The wall under the air conditioner was rusted, the furniture was yellowing and appears to have been repainted. The refrigerator had an odor. The curtain to the patio had an odor, the privacy curtain to the patio had rust stains on it. The staff was inconsistent in replacing the bathmat.

The couple of times I tried the breakfast, they were slow to replenish. The bacon was swimming in grease. I usually had one glass of juice and cheese. The staff had to be reminded of a request.

Partner

6/10

Pleasant

23 Feb 2026

Kaloutie

Was ok.

8/10

Excellent

18 Feb 2026

karine

You really need to upgrade the facilities. That means the rooms, and dining areas.

Partner

10/10

Exceptional

30 Jan 2026

Varoon

I enjoyed the friendly and courteous disposition by the staff. The rooms were clean , the facilities luxurious and the bay was sublime.

Leisure Family

10/10

Exceptional

01 Jan 2026

Douglas

All of the above. The New Year’s party was great. It was especially nice to have service while sitting on the beach during the day. The staff were all friendly polite and informed. Great stay.

Partner

8/10

Excellent

29 Dec 2025

Tanuja

Overall satisfactory experience

Leisure Family

8/10

Excellent

24 Dec 2025

Yahavivi

The best is the staff...very nice people. The price in my opinion is too much for the amenities and conditions

Leisure Family

10/10

Exceptional

19 Dec 2025

Narissa

Very lovely

Leisure Partner

8/10

Excellent

10 Dec 2025

Kelly

Room good but could do with some
Modifications

10/10

Exceptional

05 Dec 2025

Renna

Clean, friendly staff and the food was amazing. Will be visiting again. Breathe taking resort. Has a colonial/vintage look. Makes you feel like your in a different era.

Business_and_leisure Family

10/10

Exceptional

04 Dec 2025

Kerry

Clean room, excellent food, friendly staff

10/10

Exceptional

04 Dec 2025

Andre

We’ve been here multiple times and always enjoy the experience.

Quiet, clean and perfect for getting away from life’s stress

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Jeikel

It was my birthday the staff went above and beyond to give a complimentary upgrade to a beautiful ocean views suite

Leisure Partner

4/10

Poor

25 Nov 2025

FARZUL

Room was not ready

Partner

8/10

Excellent

14 Nov 2025

Tyjondah

This is a beautiful property. I will return. They can upgrade the bathrooms a bit and do some freahing in common areas. Other than that I will be sure to return. The staff is amazing!!

Leisure Family

2/10

Poor

14 Nov 2025

Shellby

Just about everything was terrible.
It’s started with the welcome at the airport: driver was extremely rude and very unwelcoming not even a sign from the resort.
The service at the Resort:
1) No house service after 7.
2) Extremely basic for a Luxury King Size Room
3) Towels from the sixties(beach towels with holes) not even wash rags available.
4) The compound was very dark and dismal at nights.
4) Had to pay for Airport Transport.

Will not recommend this resort to anyone.

Leisure

6/10

Pleasant

09 Nov 2025

IAN

The rooms are very dated
The bathroom clogged and the ac maed noise
They did come and unclogged the bathroom and repaired the ac

8/10

Excellent

04 Nov 2025

Rocky

Staff very nice

Leisure Self

2/10

Poor

29 Oct 2025

Teddy

This is the worst hotel i have ever stayed in. It is outdated and odd place to stay. I stayed one night and. The staff are unwelcoming . The parking is full of loose tar. i had to leave . The bedding are old and mattresses is hard. Motels look better then this place. Tap water was running yellow and toilet water was brown. Service is very poor.

8/10

Excellent

23 Oct 2025

Herman

Everything fell into place staying at this property.

8/10

Excellent

23 Oct 2025

Vanda

Maintenance of the properties.

Leisure Self

2/10

Poor

07 Oct 2025

Tricia

We stayed 2 nights at this hotel. The power went out several times during the course of our stay. We were told they had no control of power outages, but other buildings and restaurants had power and were fully functional. The pool was not working and we did not receive any prior notice so we could make an informed decision. Instead we were told the pool had a leak and it was under repair. There wasn’t even a mention of a discount for the inconvenience. It was false advertising. The hotel is completely run down and dated. There was a bad odor in the corridor and grounds are unkept. Dining accommodations were poor at best. We were served drinks that were supposed to be carbonated, but were flat, then replaced with bottled drinks that were not cold. Dinner services started at 7pm, with no alternatives other than eating outside the hotel. My suggestion to others spending almost $400USD per night, do not go to this hotel or even this island. You’re better off paying $100 with no expectations. On the last day, after speaking to the manager who was so terribly sorry to hear of all the issues has yet to contact me after assuring me he would reach out. I gave them a week before posting a review. Shame on management and staff for poor the service, facilities and lack of respect and decency to be up front about the true state of your so called luxury resort.

Leisure Family

6/10

Pleasant

07 Sep 2025

Mark

Overall a Mid hotel. But one of the better ones the island has to offer.

Leisure Partner

8/10

Excellent

31 Aug 2025

Stephen

Loved the hotel, pool and beach. I would book again. Noise from nearby pubs and bars can cause issues sleeping and can take some getting used to.

Leisure Family_with_children

2/10

Poor

20 Aug 2025

Jianqiong

old building

6/10

Pleasant

08 Aug 2025

Melissa

THIS PROPERTY HAS SO MUCH POTENTIAL...
The property was very nice and well maintained the rooms were clean and decent but could use some upgrading. Furniture, drapes, bedding and new mattresses. The cosmetics of the room is perfect. Balcony furniture should be uniform on all balconies and updated. It was very old with different furniture on different balconies. The free breakfast that was included was nice however what if you wanted coffee after 11 am?? No shops available. It would be nice to have a coffee shop onsite where there were things like muffins croissants etc... Having an ATM onsite should be a must as many visitors are reluctant to go walking to find an ATM it also gives guests comfort in knowing they can have access to money on property. Dinner at the restaurant was very bland could have been a bit more flavorful. The property is very beautiful, scenic, peaceful and well maintained and staff was very helpful .

Leisure Family

2/10

Poor

04 Aug 2025

Kemi

There was a sink in the mattress the bathroom and the rooms are out dated no upgrades to the rooms for the money they are asking for … the breakfast and the staff was good but I have stayed in better hotels in Tobago .. this hotel only good for convenience that it’s next to the airport but it’s not worth the money

Leisure Family

8/10

Excellent

18 Jul 2025

Albina

I liked my vacation in Coca Reef Hotel.
Staff at information desk was always very helpful

Leisure Family

10/10

Exceptional

01 Jul 2025

Melanie

Loved the staff, food, views and beach

Leisure Partner

10/10

Exceptional

30 Jun 2025

Ronnie

The uniqueness of CoCo Reef is that you have your own private beach. The location is in the heart of the food places, all walking distance away, even the airport is walking distance. My only place to stay in Tobago

Leisure Family

8/10

Excellent

24 May 2025

Curtis

Great location and private beach just minutes from the airport made this hotel super convenient. The rooms are a bit outdated and could use some refreshing, but they were clean and comfortable. Breakfast was excellent with a good variety, and the front desk staff went above and beyond—very friendly and helpful. Overall, the staff were great and made the stay enjoyable. With a few updates, this place could be a real gem.

Leisure

10/10

Exceptional

13 May 2025

Brian

The hotel environment, staff services,breakfast I liked .Didn’t like the noise from the party boats but I don’t blame the hotel

Leisure Partner

10/10

Exceptional

03 May 2025

Rajkumar

I liked that there is a private beach for the hotel guests. Breakfast was great.

Leisure Family

10/10

Exceptional

29 Apr 2025

Meera

The staff try to do everything they can to ensure your stay is comfortable and enjoyable. The beach is beautiful and very relaxing.

Leisure Family

10/10

Exceptional

26 Apr 2025

Frank

We found the staff to be extremely friendly, breakfast buffet perfect, our room to be quite adequate and clean, and the beach to be beautiful. We recommend this hotel when traveling to Tobago.

Leisure Family

6/10

Pleasant

14 Apr 2025

Khemraj

I think the place is too over priced, you can get better for value for money.
Area when the sea is barrier off, is useless...too shallow and confined to have a good swim.

Leisure Family

6/10

Pleasant

09 Apr 2025

Sabrina

This was not my first time staying at this resort. On this occasion the resort was very quiet which I appreciated, as I really just wanted a relaxing time. In the past I must say that the customer service I got was way better than this time. The wait staff were great but the front desk staff made us feel like we had to beg for service. For example, on more than one occasion, they would see us approaching the desk and they would exit into the office behind the desk. I was a bit turned off by this.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

David

Ffh

10/10

Exceptional

28 Mar 2025

Andre

Everything was perfect. We stayed for 3 days but it felt like a month. The food was great, I wish I could get the recipe for the fried bakes. The water was perfect and so calm. Kayaking and snorkeling with the kids was a dream come true. It’s so close to restaurants and pigeon point so we had so many options and all were affordable.

There were a lot of seagulls on the rocks, if Coco Reef wanted t hire me to use an airrifle to get rid of them I would gladly work in exchange for a room and breakfast. That would be my happily ever after ❤️

Leisure Family_with_children

10/10

Exceptional

27 Mar 2025

Seeneeta

Stayed here for two nights due to the location. No complaints.

6/10

Pleasant

24 Mar 2025

Dillon

I'll start with the positives and I think the two biggest winners has to be the quality and design of the exterior as well as the cove. There's no doubt that there is a very luxurious feel when walking around or lounging and I really felt like I was on a high quality vacation.
This for me is where the luxury ends however. Coco Reef seems to market themself as a luxury experience and definitely uses the price tag of one. I don't think however that there was a luxurious level to the service, room amenities, or even the services such as Wifi. I will say my room had a lovely view even though I booked the garden suite however I had little to no Wifi connectivity - my laptop even refused to connect due to the weak signal. I also had a very slow check in process. The first employee didn't seem to hold much knowledge of what would be available to me and then the second asked me to sit and wait 10 minutes to be escorted to my room. A wait that lasted about 25 minutes.
I think the absolute worst part of the service to me was that there was a clear favour to the European guests who stayed there. At one point, I was the only person of colour lounging on the beach when one of the waiters passed around and took drink orders for all other Caucasian guests and ignored me. He passed by again to drop off their drinks and still ignored me. At this point I walked over to the bar myself to order the drink and on his third walk around then asked me if I was done with the glass.

Leisure Self

10/10

Exceptional

12 Mar 2025

Sashi Brandon

The property was extremely comfortable, safe and great to get some rest and relaxation.

Leisure Family_with_children

6/10

Pleasant

02 Mar 2025

Carl

This resort had its “glory days” - the staff is extremely polite and attentive but the rooms while recently cosmetically refurbished need a total overhaul.
The old wicker furniture/ and Grandmas bedsheets from the 1980s make it hard to feel comfortable.
The beach is beautiful and the beach amenities leave nothing to be desired.
Television reception was poor- haven’t watched TV with static reception since I was a kid-making almost everything unwatchable.
Breakfast selection was good- but not great.
It’s better than Magdalena that’s for sure in terms of upkeep!

Leisure Family_with_children

8/10

Excellent

01 Mar 2025

Andrew

Coco reef is a great vacation facility ,we arrived at 10:30 and were allowed to leave our bags at reception whilst waiting on check in time. Breakfast is great with panoramic views .
Evening meals were not to our taste so we ate out every night .

Leisure Partner

8/10

Excellent

21 Feb 2025

Millicent

This is a quite and peaceful and very accommodating hotel , very close to downtown dining very walkable

Leisure Partner

6/10

Pleasant

18 Feb 2025

Timothy

The Hotel is set in a beautiful location directly on a private beach. The bedrooms are a bit dated, and the bed in our room needed replacing. The room had an old and small TV. Some rooms may be updated,so ask. The included breakfast buffet was great, staff were great, and the beach bar/restaurant provided service on you on the beach. Would return if I could be guaranteed a better room

Leisure Partner

6/10

Pleasant

15 Feb 2025

Denis

I like the licatin and private beach. Service needxto be improved with most staff not giving a smile, not being friendly in their service or communication. But there were a few that was very enjoyable to talk to.
For the longest while the car park area is so rough and dark during the night, i fell onto one of the holes and nearly twisted my ankle. The hotel needs to look at that as if left as is it van be costly for them later. The room floor is really drab and old looking and its time to do some renovations. The private sea needs to have a better filtering system as moss is all over the bottom floor. Not enough displacement of sea water is taking place.

Leisure Partner

6/10

Pleasant

27 Jan 2025

gabriela

During our stay, we noticed is an old but fine hotel. The private beach is definely the plus. Our experience when asking questions wasnt great; the personnel looked confused, not well trained. They didn't know about expedia discount.

The breakfast buffet is from 7 to 10, we went around 9 and there was no fruit, no side dishes, luckily the omelette chef was still there. We asked for 2 pina coladas and one rum and coke (smal plastic cup) and was charged 27.31USD. Beer outside the hotel is 2USD and drinks 4/5USD not 9.

Leisure Partner

2/10

Poor

26 Jan 2025

Diana K

The beach towels were clean. However, filthy beyond belief, stains on the sheets, bugs in the bed when you turn down the sheets, and mold everywhere: on the vanity countertop, bathroom floors, shower tiles, shower curtain, and even backed-up water in the tub. Just disgusting. There was also a heavy smell of mold mixed with an unidentifiable stench.
The staff showed clear favoritism toward “certain” guests, and only a few members were remotely accommodating.
This place is the epitome of false advertising. There’s absolutely nothing luxurious about it. The lobby furniture was old, chipped, and in desperate need of paint and cleaning. The entire property seemed rundown and in dire need of repair. The gift shops had an overwhelming musty odor. I truly feel for the staff who have to work there all day.
If you enjoy loud street noises at night, this is the place for you.
I didn’t feel safe here at all. The door lacked a latch, and there were no security staff visible. While the hotel grounds were relatively clean, the walkways and paths leading to the hotel were filthy and in need of power washing. The building itself had a cracked facade, and the fixtures throughout were outdated and poorly maintained.
Lastly, the entire hotel needs a complete overhaul. It’s unsanitary, outdated, and in desperate need of a facelift. This was the worst hotel stay I’ve ever had. I’m genuinely shocked that Expedia gave this place such a high rating—did they even visit or stay? Extremely disappointed!

Leisure Family

10/10

Exceptional

15 Jan 2025

Maria

The location & access to the beach was excellent! The water in front of the beach was well protected & easy to swim in. The room was newly painted. The bathroom seemed a little dated but everything worked well. The breakfast had a lot of choices, eggs made to order in the spot.

Leisure Partner

2/10

Poor

08 Jan 2025

Marlene

Our toilet did not work and the room was dirty the first night we stayed there. It was a very difficult night without a functional toilet. They moved us to another room after much discussion. We asked for some sort of compensation to cover the major inconvenience of not having a functioning toilet but the hotel refused to provide any compensation or adjustments for that night.

Leisure Family

4/10

Poor

08 Jan 2025

Michele

Coco Reef Resort, Tobago. Lacking value for money

Can an hotel be awarded minus stars? If it could, i would make the Coco Reef Resort a minus -4 star hotel.

Coco Reef Resort is an, at best +2 star hotel masquerading as a 4+star hotel. The only thing going for this place is the view/location.

The whole hotel is tired and listless.

The staff, many, surly and unengaging. Only one or two of the staff could be called friendly.

Paintings of ladies with large eyes all over the premises, particularly the one in our room, very off putting and weird. What's wrong with a local nature scene?

The room, certainly tired and basic. Luckily we got a bar of soap and a couple towels.

Shower, an embarassment. Most of the water leaked into drain, weak flow and tepid water.

Noisy fridge, no mini bar. No milk to accompany the kettle and teabags.

The grounds maintenance is done in dribs and drabs, so the 'relaxing' holiday is puncuated with the sound of strimmers and leaf blowers at any given time of day and every day.

My dish, at the only dinner we had, was not fit to be served to the paying public. A 5 year old made my seafood penne but forgot the seafood apart from a dried up scallop and two mussles that probably died of old age and had the rubbery texture to prove it. I was both hungry and pissed off at the same time.

Late checkout expensive at $US for 6 hours. Bit rich as hotel was almost empty.🙄

Everything in this hotel is expensive when quality is compared to price. Nothing is value for money.

Owners clearly do not visit

Partner

8/10

Excellent

04 Jan 2025

navita

The private beach makes your stay here perfect. Great options for vegetarians at the restaurant.

Leisure Family

10/10

Exceptional

29 Dec 2024

Vitthal Eknath

Can't complain at all. Food was exceptional and tasty. There was free snorkeling amd kayaking among other activities at the resort. Staff was amazing. Hotel was clean and conveniently located near all fast food places and walking distance to the airport.

Would definitely recommend!

Leisure Friends

8/10

Excellent

09 Dec 2024

ramesh

The altough well kept, upgrading the property will make it marvelous.

Business_and_leisure Family

6/10

Pleasant

05 Dec 2024

Lisa

Could be So so much better

Ok for 1 night but a tired property with staff that seemed disinterested. Very strange. Lovely grounds and location though. Needs an overhaul and will be beautiful. AC was warm. Breakfast was very good. It each and every member of staff were disengaged from human interaction. Very odd- May need more customer support training?

Partner

10/10

Exceptional

03 Dec 2024

Ganesh

The ambience was fantaastic.

4/10

Poor

02 Nov 2024

Meera

Firstly they didn’t have our Expedia booking which made the check in process very difficult. Rooms were outdated and bedding didn’t look fresh. Bathroom was awful, taps were corroded and floors were dirty. There was no wifi in the rooms ! Only in the lobby. The tv in the room was also broken ! And so was the hairdryer on the last day.
This was very irritating as kids were stuck in room without entertainment.
Generally, we got the sense that there has been little investment into the hotel which is very evident as soon as you arrive.

Leisure Family

8/10

Excellent

25 Oct 2024

Carlo

This was a nice resort and a great vacation. The area is very walkable and safe, and the hotel is right on the beach. Out of all the options in Tobago, of which we drove around and saw most, this is the hotel we would stay at again. Thank you to the kind staff.
If I could suggest anything, it would be to improve the on resort lunch and dinner offerings. Breakfast was great. Lunch/Dinner food is good, but they know it is overpriced

Leisure Partner

8/10

Excellent

24 Oct 2024

Glendon

Didn't like the enclosed sea bed, mushy and morsy. Didn't like maintainance condition of the lawn tennis facility and bushy access path. Didn't like wanting to use beach volley ball facility but no balls available on whole premises to be used.

Leisure Family

10/10

Exceptional

24 Oct 2024

Christopher

Great location, lovely beach, beautiful view of the sea. Friendly staff, always willing to help.

Leisure Self

6/10

Pleasant

16 Oct 2024

Merle

I have stayed many times at this resort every time it was great but this stay was unsatisfactory the room was dark poor lighting roach on the floor the room was not clean properly

Leisure Family

10/10

Exceptional

04 Oct 2024

Lorenzo

The service was excellent the hotel was well kept. Clean and peaceful. Highly recommended. The Dinner was however a bit disappointing. But breakfast was excellent.

Leisure Partner

8/10

Excellent

28 Sep 2024

Adrian

Could use some modernization.

Leisure Partner

10/10

Exceptional

14 Sep 2024

Kevin

Private beach available for personnel staying at the hotel. Nice swimming pool, lovely garden.

Leisure

4/10

Poor

13 Sep 2024

Anca

Checkout delayed, room appallingly ran down, shockingly overpriced. Absolutely would not recoomend.

2/10

Poor

07 Sep 2024

Anderson

hi, first of all the daily rates were very high compare to other hotels, and I was expecting a much more renovated hotel I visited like 8 yrs ago.My biggest issue was, we had gotten 3 rooms and when we were checking out, they told us a room key was missing. We were never told that any lost keys will have an additional cost. This is the 1st time we ever have to pay for a room key which i find is ridiculous. The hotel is very old, ac unit cannot was small and could not have the room cold, the breakfast was limited especially with fruits. Would not recommend anyone to go there. Pretty hotel from outside but old and run down from inside. Wifi is only in lobby, and in lobby no ac.

Leisure Family

8/10

Excellent

04 Sep 2024

Nathanael

Good resort, a bit dated in terms of decor. I like the private beach and water activities.
The food was a letdown. I’ll give breakfast a 5/10 and lunch and dinner 3/10… decided to eat out for the rest of the stay

Leisure

2/10

Poor

01 Sep 2024

Damian

Arrived at the hotel and though I paid for the booking with Expedia on August 8th the Hotel had no record of our stay from 26th August and the only option was to pay again or find alternative accommodation. This was after waiting over an hour for a room while the hotel chased what happened with Expedia. Still out of pocket.

Leisure Family

2/10

Poor

31 Aug 2024

SARAH

The grounds were pristine and beautifully kept by the gardeners -worthy of an award. The staff were very helpful, very polite and welcoming.

The rooms were rundown and grimy, and the food in the restaurant was poor. Trumites or woodworms were eating the tables. The one I ate at on the only night I ate in the restaurant was crumbling away under the tablecloth, and the grime on the restaurant chairs was disgusting. I don't want to blame the staff for any of the poor conditions because I suspect there has been no real investment in the place in years. All-in-all, it was grossly overpriced, a disssapointing experience and I would never stay there again.

2/10

Poor

27 Aug 2024

Beena

This place is beautiful but that’s it
The bedding and linen I feels like 100 yrs old and never washed There are cockroaches in every room
The staff is the absolute worst they are so unprofessional

Family

6/10

Pleasant

21 Aug 2024

Rakesh

Nice property

Beautiful property but lacking in general maintenance. Others had the same comments.
Balcony door couldn’t lock and I didn’t have any hot water.
Staff were generally very good.
I only went into the sea once during a five night stay as it was full of seaweed (it looked like a sewer had overflowed!). I presume this is because they have blocked off an area which stops the water flowing.

Friends_and_family Family

8/10

Excellent

18 Aug 2024

Abigail

The staff were very accommodating and welcoming.

Leisure Family

10/10

Exceptional

14 Aug 2024

AASHA SALINA

property was amazing

Leisure Family

6/10

Pleasant

03 Aug 2024

Sherwin

Ok

Leisure

10/10

Exceptional

26 Jul 2024

Riaz

staff was very friendly

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Kevin

The best

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Dianne

Very nice, good service highly recommend. The staff was very friendly and accommodating .

Leisure Family

6/10

Pleasant

10 Jul 2024

Girlie

Garden

Friends

8/10

Excellent

09 Jul 2024

RICHARD

Excellent property
Food was much better our last visit

Leisure Family

2/10

Poor

09 Jun 2024

Latoya

This property isn’t well maintained or managed. I had to leave the property to shower daily even after being promised that in a new room the water issue would be resolved when I requested to end my stay with them early.

Leisure Family

8/10

Excellent

04 Apr 2024

Sherwin

The good:
- Great location and easy access to the main strip and proximity to airport.
- Welcome drink at the resort was delicious.
- Warm welcome and attendees were very hospitable on a daily basis.
- Great breakfast (Variety of offerings and home cool selection).
- Easy access to private beach and pool on the premises.
- Adequate room and great views to the beach.
- Clean resort and well kept scenery.

The Bad:
- Small TV in the room.
- Outdated access to the rooms. The doors need to be upgraded with more modernize key card access.
- Utensils in the room (spoons for the coffee) needs to be upgrade.
- WiFi was offered but seems to work in the reception area and nearby surroundings. As soon as you walk to your room access was disconnected.
- Better control of insects in the room (for example ants in the bathroom, and around bed area). There was an insecticide spray in the room when used kept the ants at bay.

Leisure Self

10/10

Exceptional

31 Mar 2024

Leela

I love the fact that I felt very safe with my family. The beach was lovely and my grandson absolutely loved everything and had the best time.

Leisure Family

8/10

Excellent

23 Mar 2024

Derek

Our experience at Coco Reef Resort had its share of ups and downs.

Despite booking two separate rooms through Expedia for my sister and my family, only her reservation was confirmed upon arrival. We were initially told there might not be room for us. Eventually, the hotel found a room for us but initially asked for payment greater than what was originally through Expedia - and that I would need to subsequently get a refund from Expedia. It took a couple of hours and some effort with an Expedia agent, but the issue was eventually resolved. Expedia sent the payment, and we got the room at the original price. I'd suggest booking directly with the hotel to avoid such complications in the future.

However, throughout the crappy situation, the staff remained polite, although I would have preferred the problem to be handled more expeditiously.

The hotel is quite dated, but our stay had many positive aspects. The resort's proximity to the airport was convenient, especially since we didn't have to worry about transporting car seats for the kids. The quality and variety of the food at the resort was excellent, and the beach area was simply stunning. The sandy shoreline was shaded by coconut trees, offering relief from the sun's heat. The calm waters of the lagoon-like beach were perfect for the kids, as there were no waves to contend with. Additionally, we appreciated the complimentary use of kayaks / paddle boards.

Booking issues aside, we enjoyed our stay at Coco Reef Resort.

Leisure Family_with_children

2/10

Poor

21 Feb 2024

Vondella

DO NOT STAY HERE. You will get the Old Plantation Vibe. The matching floral prints ont the lap shades, bedspreads... will make you nauseous. This is the most DATED, old ran down property I have ever experienced. YOU CANNOT TAKE A SHOWER THE WATER PRESSURE IS SO LOW. You literally have to stand close to the wall and try and catch the drips of water coming from the shower. When you go to make complaints the front desk is apparently trained to say they are hearing these things for the first time. After I was told they have no idea about the shower, another guest came to the front desk and stated \"You'll were supposed to move me since yesterday I have no water pressure in my shower\". It smells like mold, the food is horrible. It was so bad we left prior to our departure date. We asked for some of our money back and they refused. Do yourself a favor do not visit this run down property. If you have any standards this is not the place to be. Let me make mention that although the workers appear to be working on a PLANTATION, the staff were mostly pleasant even working in such a horrible environment. Do yourself a favor do not go here. They need to take some money and update this hotel because it is ridiculous in 2024 they are still living in the early 1900's. Plantations are OVER.

Leisure Family

6/10

Pleasant

15 Feb 2024

Randy C

The beach was wonderful.

Leisure Partner

10/10

Exceptional

31 Jan 2024

Kashish

Property was great but Mr. Mohammed the General manager was very rude and made us feel very unpleasant. Would only go back if he ever gets fired from there.

Family_with_children

8/10

Excellent

28 Jan 2024

Robert

I have been staying at Coco Reef for over a decade now. I have always loved the place, and have a good relationship with the staff. However the place is simply getting old and, more importantly, tired.

They really need to do a refurbishment of the rooms and facilities. One only gets a single key for each room, which is quite inconvenient when there are two people staying in the room. The Television is positively ancient, the WiFi anywhere but in the lobby is unreliable and weak (They say that they only guarantee WiFi in the lobby! Really? In 2024?) and the restaurants have the same menu they did in 2008.

The staff is always friendly and I enjoy the breakfast buffet every morning (included ont he room price), but otherwise almost never eat at the main restaurant, preferring to venture out onto the street and search for something to eat (lots of choices out there, and while it may seem a bit rough, it is actually quite safe and accommodating). The price of food at the main restaurant is quite high for the quality - I have never been on the all inclusive plan since the thought of being captive to the very limited choice does not appeal to me at all. There are much better restaurants all around, lower prices, better food, and, importantly, some variety.

So, overall, I have a soft spot for Coco Reef, but unless they get a solid refresh in the next little while I will certainly start to look for other options. Having said that, if you need somewhere reliable and safe, stay here

Leisure Partner

2/10

Poor

04 Jan 2024

Shelly

DO NOT STAY HERE! This property is very expensive and is in terrible shape. I have never stayed in such a rundown hotel. The internet doesn’t work, the place is covered in mold and smells of urine and really needs to be demolished. The only good thing is the beach. This is a 1 star hotel at best charging insanely high prices. I can’t emphasize enough how disgusting this hotel is. We couldn’t wait to leave.

Leisure Family

8/10

Excellent

03 Dec 2023

Wayne

Very limited on vegetarian options.

Leisure Partner

10/10

Exceptional

02 Dec 2023

kannan

seel safe and quiet. need to fix shower and Wi-Fi systems..

Leisure

2/10

Poor

10 Oct 2023

Uday

Not worth the money

8/10

Excellent

04 Oct 2023

Sadia

Property is dated, needs some updating. The shower was clogged. Didn’t like the room that we got. I have stayed at Coco Reef a few times, but was a little disappointed with the accommodations!

Leisure Family

10/10

Exceptional

09 Sep 2023

Anjali Trisha

Tropical charm.close to airports and has great buffet breakfast, not forgetting the fantastic beach

Leisure Family_with_children

4/10

Poor

08 Sep 2023

Schnika

This property has been neglected, and is in desperate need of upgrades. The rooms are decades outdated. There were not enough towels in the rooms. The hotel is short staffed. Except for the women who prepare breakfast, the staff is generally unfriendly. The beach is pristine, but you can get pristine beaches anywhere for less money, and better service.

Leisure Family

4/10

Poor

15 Aug 2023

sudarshan

The shower and faucet in the bathroom leaked all the time. The mini fridge made noise and kept my family up at night. Checked in at 9pm there was no one to help with the luggage from the taxi or to the room.

Leisure Family_with_children

6/10

Pleasant

09 Aug 2023

Denis

Tobago as a whole was dissapointing. The amenities are lacking for tourists. The resort was beautifully located but the maintenance was below standard and the resort looked old. There was limited dining on the property and limited dining opportunities nearby.

Leisure Partner