Bacolet Beach Club

8/10

Excellent

07 Mar 2026

Carol

I did not go to the spa, but the pool was a comfortable area

Partner

6/10

Pleasant

28 Feb 2026

Bryan

The hotel is in need of maintenance. Things like taps and

8/10

Excellent

26 Feb 2026

Dorian

Yes rooms were clea

10/10

Exceptional

17 Feb 2026

Keigh-Ron

Really good stay

Family_with_children

6/10

Pleasant

08 Feb 2026

Mystique

Staff was courteous, nice that they had their restaurant however the back seating area was dirty, the shower gels could have been topped up.

Business Self

10/10

Exceptional

21 Jan 2026

April E L

The location of the hotel was beautiful. The rooms were superb and clean. We loved the private beach and the pool.

A huge, huge thank you to the servers and the kitchen staff at the restaurant. I arrived one day and really wanted a veggie roti. They only had chicken and beef on the menu. I asked our server if they had veggie and she said to me \"not now but if you want one for dinner I will ask the kitchen to have it ready for you\". And they did. And it was delicious! Even better - I didn't finish the full roti as it was massive. The wonderful server said no worries - she packed it for me and said I could bring it to the restaurant at any time and they would reheat it for me. I did this and got two meals for one. I so appreciated this.

The only downside was that the bathroom in our room did not have a door. Not a design choice that I like but other than that everything was great.

Leisure Partner

6/10

Pleasant

14 Jan 2026

emma

Tired hotel with gardens covered in weeds and no staff anywhere . Unfriendly reception staff who don’t make you feel welcome. Overpriced food which isn’t great quality. The spa benefit isn’t worth it as the prices are so high, (it’s like they added the benefit to the price). They make you feel bad for asking for a beach towel and sometimes don’t have any available. On the whole this hotel feels like it has been great in another time 10 or twenty years ago.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

June

Beautiful area and view. The room was spotless clean and beds comfortable. The staff was courteous. The tiled pathway to room was slippery, need handrails and non slip mats in certain areas before the infinity pool. Bathrooms need support hand bars. Moving from the room back to reception area with luggage was difficult, esp. climbing the curved stairway.

Family

10/10

Exceptional

22 Dec 2025

Jamal

Amazing would recommend

Leisure Family_with_children

4/10

Poor

09 Dec 2025

Keshav

On Monday mid day we had no running water and had to walk to another building behind the reception to shower which only came back late at night.

The place is not well maintained and has become delapidated.

The ground and all surfaces were sticky from some residue left behind from cleaning.

Leisure Partner

8/10

Excellent

06 Dec 2025

Kerry

Check in was smooth, room was great and the staff very friendly. The food was fabulous.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Keshan

The best hotel i ever stayed at in my life.

Business_and_leisure Family

2/10

Poor

05 Nov 2025

Sherma

Disappointed!!!!!!! The resort has great potential but needs major renovation and a larger grounds staff. Property is unkept and dated. Restaurant food is overprice and mediocre at its best. Silver lining- most of the staff were courteous, helpful and friendly. But i will not stay at this resort again.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Charles

Amazing staff super friendly and helpful. The food was absolutely incredible, and the rooms were beautiful, comfortable, and well maintained. The view and atmosphere made the whole stay even better. I highly recommend Bacolet Beach Club to anyone looking for a relaxing, unforgettable getaway in Tobago.

Leisure Self

8/10

Excellent

14 Oct 2025

Nigel

great peaceful location, this is for expedia: stop vip access as it makes no sense I have been to a lot of vip access properties and perks are never available. I keep wondering why book with expedia [Im Platinum] when i do not get points on the chain hotels booked the usual line is \"since this is an expedia booking we are unable to put in hilton honors for points\"

Business_and_leisure Partner

8/10

Excellent

13 Oct 2025

Kassandra

The staff made the experience! It honestly all started with how pleasant the service was from pick up at the airport and carried through all the way til the end. The kitchen and bar staff at the Havana Cafe made everything 100x better! They went above and beyond to help us have a great vacation. They stayed open for longer times just for us to have a meal and drinks, they served lunch outside of lunch hours too and the made super tasty cocktails with impeccable speed! Love love love the fact that the pool was 24 hours for opening time because that just enhanced the experience as well as there was no sense of being rushed.

Leisure Partner

6/10

Pleasant

31 Aug 2025

Gabriella

Not enough maintenance done on the property. The pool across the road is in a terrible condition and looks abandoned and unsafe. However the condition of the room was exquisite.

Leisure

10/10

Exceptional

26 Aug 2025

Simone

We had a fantastic time. Location was very peaceful. Lovely pools. Meals were terrific. Would definitely return.

Leisure Family

6/10

Pleasant

13 Aug 2025

Gary

The location is great and the staff were amazing but the property itself is rundown and in need of alot of updating and repair.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Dennis

The food at the restaurant is very good

Leisure Self

10/10

Exceptional

17 Jul 2025

Natasha

Great service , clean property .

Leisure

6/10

Pleasant

18 Jun 2025

Denry

The food was really good

Leisure Partner

8/10

Excellent

14 Jun 2025

Scott

This was a nice property. Front desk morning representative Sheena was Great. She gave me a tour of the property and arrange transportation for me, she even had a worker run to the store to get me a local food for me to take back to the states.

Self

10/10

Exceptional

26 May 2025

ODELL

Too short.

Amazing , good food.

Partner

4/10

Poor

30 Apr 2025

Andre

The internet SUCKS!! the steps going down to the beach is a death trap !! waiting to happen I did not use the Beach @ all because the steps does not look safe to get there I think they have a bus that will take you to other beach. Breakfast is nothing to talk about a lot things need up grade cleaner do not come every day

Leisure Partner

6/10

Pleasant

17 Apr 2025

Hansrajie

Room was big and spacious but bathroom sinks were not clean when we arrived. Property needs alot of maintenance and refurbishing. But most of the staff was amazing.

8/10

Excellent

13 Apr 2025

Rey-Anne

The meal inclusion gives good value for money even though the dining options were limited. The food was tasty. The aged furniture in the restaurant gave it a kind of unclean feeling. The room (on the older side... above the reception) had that unclean feeling as well. Not saying that the room was dirty but it gives an unclean feeling that is a little difficult to descibe. We stayed in the newer buildings before and it did not give that same feeling.
Highly reccomend getting a massage while you are there. July was amazing.

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Bettyann

Birthday at Bacolet Beach Club

Great views, and excellent staff and service. The staff were super helpful and patient. We had an additional guest and the front desk person took her time to come up with an elegant solution that was beneficial to all.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Roger

Boutique and unique experience

Business_and_leisure

10/10

Exceptional

23 Mar 2025

NEETU

Wonderful kind staff
Beautiful property
Lovely private beach, Gorgeous Views, Quiet and serene

Leisure Family

10/10

Exceptional

09 Mar 2025

Capp

Beautiful beach and attentive staff. Very relaxing.

Leisure Self

8/10

Excellent

26 Feb 2025

Vincent Leon

Very enjoyable

Leisure Partner

10/10

Exceptional

17 Feb 2025

Sarah

Smaller, very friendly charming hotel, on the Atlantic side of the Island. Lovely clean room with an amazing view over the grounds and out to sea. Good food, excellent service from friendly staff. I came to get some peace and relaxation, and to get away from hoards of people, which is exactly what I got. I wish I had stayed longer. Thank you Bacolet Beach Club, I will be back. ♥️🌞♥️

Leisure Self

8/10

Excellent

03 Jan 2025

BRIDGEMOHAN

It was nice, clean and private, I wish the wifi and the toilet worked properly.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Tobhashini

I enjoyed my stay at the hotel, i would definitely recommend it if you are looking for someplace quiet to relax and unwind!

Leisure Self

10/10

Exceptional

31 Oct 2024

Anastasia

The staff were amazing and I will be coming back again!

Leisure Friends

2/10

Poor

22 Oct 2024

Anita

Location

Leisure Family_with_children

6/10

Pleasant

26 Sep 2024

Nkese

Nice, quiet and clean. The stand outs were definitely the food at Cafe Havana and the pool.

Leisure Partner

8/10

Excellent

23 Sep 2024

Shoba

Friendly, professional and helpful staff. Thanks for having me and my bestie for The Weeknd. Cheers

Leisure Friends

10/10

Exceptional

15 Sep 2024

Jesse

Had a great time here. The hotel staff are all very friendly and helpful, and willing to make special accommodations if you're unsatisfied with any part of your stay. Prices are pretty competitive with other similar hotels like Starfish.

The decor in the rooms is modern and gives it the feel of a more expensive hotel. Beds are comfortable and the room we stayed in had a balcony with an incredible view. My one complaint about the room was that the bathroom area did not have a door, however this was unique to the \"superior\" rooms, and the hotel was willing to relocate us to another room if we wanted.

The menu selection at Cafe Havana was pretty limited. There were maybe 1 or 2 chicken options, with several more beef and pork. Lots of vegetarian options. Everything we did get tasted amazing, but if our stay was any longer we would have probably gotten tired of getting the same food so often. Still a great experience overall.

If taking any meal package when booking, be aware that lunch is only a single entree, and dinner is either a starter and entree, or entree and dessert. Also, lobster and steak are not available as part of any of the meal packages.

If travelling with family or kids, make sure your selected room has a bathroom door!

Also there are a LOT of stairs, this is not a hotel for physically disabled or older folks.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Randy

The place was very clean, staff service was excellent and food at the restaurant was exceptional.

Business_and_leisure Family_with_children

8/10

Excellent

02 Sep 2024

Joseph

Great overall experience.

Leisure Family_with_children

8/10

Excellent

01 Sep 2024

Cheryl

Clean facility with friendly staff and food good.

Leisure Family_with_children

8/10

Excellent

08 Aug 2024

Patrick

Excellent 2 bedroom apartment.
— Limited choice in breakfast menu.

Leisure Family

10/10

Exceptional

07 Aug 2024

Sharon

While the hotel is somewhat dated, it can't be beat for friendliness and helpfulness of the staff and owners, the gorgeous private beach, multiple pools, large rooms, great vistas, nice restaurant serving breakfast, lunch, and dinner. We loved our time there very much.

Leisure Partner

6/10

Pleasant

04 Jul 2024

Norva

Need upgrade and a facelift. Facility is very worn and outdated.

Business Self

6/10

Pleasant

30 Jun 2024

Brenda

The property needs some TLC. And some entertainment for the guest. However the staff was fantastic and pleasant . The menu needs more options and there all inclusive should include drinks. Or at least water.

Leisure Family

8/10

Excellent

12 Jun 2024

nahmorah

No bar service down to the beach or around the pools

10/10

Exceptional

02 Jun 2024

Cynthia

Good

8/10

Excellent

26 Mar 2024

Brent

BBC & Spa

The rooms were a bit outdated, but the views were beautiful. The staff was excellent and quite accommodating.

Friends_and_family Family

8/10

Excellent

21 Mar 2024

Paul

Wonderful...with a few glitches

My wife and I loved Bacolet Beach Club. We had a wonderful experience there. And there were a few glitches. The air conditioning had problems. The phone to the front desk did not work. Small things. Yet things that caused challenges. We did not expect to have to pay the bill upon arrival to the hotel. Be warned. No problems at the end, just a bit surprised. We would stay there again.

Partner

8/10

Excellent

20 Mar 2024

Jaymia

This was my second time staying here. Overall it’s a good hotel. The staff was very inviting, not as much bugs as I expected and the food was really good. I even got two massages which were really good. The only things I can complain about is the stairs down to the beach, my God! I also didn’t have a phone in my room. Other than that, it’s a very peaceful experience.

Leisure Self

10/10

Exceptional

27 Feb 2024

Ricardo

Cleanliness and very friendly staff.

Leisure Family_with_children

8/10

Excellent

20 Feb 2024

Sharmila

This hotel is a home away from home. With friendly staff, comfortable rooms, scenic views and private beach. My partner and I really enjoyed ourselves tremendously. The restaurant was great . And the shops that were nearby were convenient.
Our time was well spent .
Will definitely recommend coming back . Even if its as a single female independent traveller.
The massages at the spa were most divine do have one while your there.

I left a google map review with photos please view my comment there.

Leisure Partner

10/10

Exceptional

20 Feb 2024

Akim

Overall I had a wonderful experience! The staff assisted me very promptly when a situation occurred with my shower head. The Facilities are very well kept and the views are AMAZING!!! Will definitely stay again!

6/10

Pleasant

14 Feb 2024

Verified traveler

Short break

This was a mixed visit with my friend. Whilst the majority of staff tried their best to accommodate guests, I had an unfortunate exchange with the owner over my dinner meal one night which was quite confrontational. Breakfast was a mixed as we had to ask for additional fruit, yoghurt to be served, coffee served in a huge urn. They would cook eggs to order so a change from the usual buffet items. Other guests did tell us that they felt breakfast was the worst meal of the day. I did enjoy a burger cooked well. There are 67 steep steps down to a small private beach and a bar where you can order food/drinks. Pool was very nice and lovely sea view. Our rooms were supposed to be seaside and I was told they would cut down some branches from a large tree for a better view from my room but this didn’t happen. I’d also add that there was one hairdryer for use and you had to ask at reception then return so bring your own! Overwll , this hotel is overpriced and relies on mostly European guests who want winter sun and on full board. There is nothing around the hotel and need to take a taxi into town. The island is beautiful and's enjoyed Mt Irvine Beach. Treat yourself to dinner or lunch at The Seahorse or Waves for a special meal. the Fish Pot was also good. In Scarborough, a visit to St George’s Fort is worth it for the views and the Museum. Overall, good for a short vacation but would look at staying on another part of the island closer to beach. Special thanks to Thessa.

Friends_and_family Friends

10/10

Exceptional

30 Dec 2023

Olufemi

It is a lovely place, friendly staff and great service all through our relatively short stay. Nice and secluded private beach and ample swimming options. Thanks for accommodating our late check out request.

We look forward to visiting again soon.

Leisure Family

10/10

Exceptional

01 Nov 2023

David

Loved the views but not the sliding doors.

Fantastic setting and room overlooking gardens, pool and sea vew over to Trinidad. Room rather tired in places, and balcony sliding (pull, shove, wrestle) doors not working well, difficulty to open near impossible to fully close. Be warned, lot and lots of steps. Breakfast not bad but more cerals please.

Business

4/10

Poor

30 Oct 2023

Misty

The staff at the resort was wonderful, but we were quite disappointed with the conditions of the resort. We booked a balcony room, but the sink did not work. The staff moved us to a new room while we were at dinner, but they moved us to a first floor room. The entire resort seemed very dated and in disrepair, though it was clean. The views are limited, especially in first or second floor rooms, and the beach is quite small but very cute and scenic. The menu at the restaurant was large, but the food was fairly mediocre and the service was quite slow. Overall, I am surprised that the reviews are so high for this place, as we did not have that experience. Again, staff were terrific and responsive, but this place needs a big update.

Leisure Family

8/10

Excellent

15 Oct 2023

Isaac

Great service, great accommodation, and very good food!

Leisure Partner

10/10

Exceptional

01 Sep 2023

RICHARD

Beautiful property!! Everyone is extremely nice. Owners are great.
The rooms are a little dated. The linen was a little stained up, and we never had hot water in the shower. But for the piece of mind, we can overlook those things.
You feel very safe and comfortable on the property.

Leisure Partner

8/10

Excellent

02 Aug 2023

Ronnie

Staff at the hotel was very polite and helpful. A few minor hick-ups at check-in were quickly corrected.

Leisure Family

4/10

Poor

20 Jun 2023

Chastity

Despite losing an entire night because we arrived the next day, the room was not ready. Upon entering the room, it was as pictured on the advertisement. The furniture was older and the beds was not comfortable. The Superior penthouse suite did not appear to be rented for some time because the facilities were rusted with lots of lime scale. The patio doors did not lock; however, they did resolve the issue by sending a maintenance person to adjust the doors. The pool that was closest to the room was out of commission for the entire stay. The room lacked a working television that provided local channel access. Be prepared to subscribe to a streaming service if you want to watch television. The refrigerator did not get cold unless you put the items in the freezer. The steps that headed down to the pool were either infested with ants and termites or were narrow and very steep which was a safety hazard. In regards to the complimentary breakfast and dinner, this was by far the most disappointing. There were not many local traditional foods and the dinner options were limited. Many items advertised on the menu were unavailable. The food was sub-par and had a non Caribbean taste.

Leisure Family

8/10

Excellent

12 Jun 2023

Genevieve

A wonderful experience

2/10

Poor

01 Jun 2023

Jared

When we arrived at the property the entrance to the lobby wasnt well lit, however you could see cobwebs hanging from the light fixtures as if no maintenance was done in this hotel in months. We informed the receptionist that the pictures of the hotel was false from those on the websites. They offered no apologies and tried to check us in. I refused and went to another hotel.

Business_and_leisure Partner

6/10

Pleasant

26 May 2023

Liz

The property itself was beautiful, however not maintained. Broken beach chairs, seaweed on the beach, not cleared, bars with no staff, dirty patio furniture, restaurant was really dirty, could have used a paint job as well as a good cleaning.

Leisure Partner

8/10

Excellent

06 May 2023

Karen

Staff were great and accomodating especially Tessa who shuttled us from the airport. The view from the room was beautiful, the room was clean but needs some updating, no place for soap in the shower and lightning very low in bathroom.Our sliding door didn't close and maintenence was alerted right away but he couldn't fix while we were there so we had lizards popping in to say hi. Overall it was a good experience the food in the restaurant was good...although I don't have a preference for salami, and baked beans for breakfast I enjored dinner. I wish everyone the best and hope to see you all the best

Leisure Partner

4/10

Poor

02 May 2023

Kenneth

Doors were unsafe. Had an incident with the kids.
Couldn’t sleep the 2nd night due to noise.

Leisure Family

8/10

Excellent

26 Apr 2023

Cordell

Everything was perfect

Leisure Partner

6/10

Pleasant

20 Apr 2023

CRYSTAL

Our room was clean, no problems there. Staff were courteous as well. Pools were beautiful. Didn't realize to get to the beach required walking down 55 steps.....that was not worth it. Had I know I would have booked somewhere else without a beach, since we didn't use the beach. The restaurant though leaves a lot to be desired. I paid for the breakfast and dinner to be included, however the options for choices for dinner were limited and I wasn't informed of this before. The food and drinks were overall mediocre.

Leisure Family_with_children

6/10

Pleasant

15 Apr 2023

Mahendra

Huge place, customer service and amenities are good.
However, beach and poor maintenance of the gardens disappoints a bit.

Leisure Family

10/10

Exceptional

14 Apr 2023

Margarita Maria

This beach resort/club provided the exact respite I was needing. The staff is competent and friendly, with many vacation amenities. I traveled with my teenage daughter and two of her friends - the rooms were well designed, the view from our verandah was the ocean, and there were three pools and a restaurant with a very capable cook. I will recommend this property to anyone who is thinking about vacationing in Tobago.

Leisure Family

10/10

Exceptional

10 Apr 2023

Chanel

We took a day trip to Tobago. I found the property on Expedia and booked it. The room was nice, clean and had air conditioning, so that was my main concern. The pool was nice and there was a small private beach. The room was perfect for us and we enjoyed our stay. I would definitely recomend to anyone looking to enjoy a quiet, beautiful stay in this magical place...

Leisure Partner

8/10

Excellent

04 Apr 2023

trudy

If you are looking for a peaceful space this is definitely the spot to be . Friendly staff and the area is well kept clean and tidy .

Leisure Family

10/10

Exceptional

01 Mar 2023

Cynthia

Large rooms and beautiful beach.

Leisure Family

10/10

Exceptional

28 Feb 2023

CURLENE

I had a wonderful time at Bacolet Beach club. From airport pick up to my return home, the customer service was on point. Kudos to Tessa and Kelcia!! When I arrived there were a few hiccups such as no TV remote and the kettle was not working. These were promptly rectified by Kelcia. The room was clean prior to arrival and was cleaned everyday. Beds were well-made and bathroom was clean and well maintained. The meals (breakfast, lunch and dinner) were delicious with great options. I was happy about the breakfast changes each morning. Tessa, thanks for being so accommodating by allowing us to stay out longer while holding our lunches until we returned. This was a pleasant vacation. Only thing is that the room wi-fi needs to be upgraded as it was poor at times. Overall, it was a good experience and I will definitely return!!!!!!

Leisure Family

8/10

Excellent

21 Feb 2023

GERARD

What we liked most was how friendly the staff was and the onsite restaurant had a variety of options to choose from.
It is also about a mile from downtown and the private beach was a plus.

Leisure Family

6/10

Pleasant

12 Jan 2023

Kathleen

This property looks tired. It’s definitely not a 4 star. It has so much potential however the furniture is old and tired. This is my second stay at Bacolet I would not return unless they make some updated changes

Leisure Partner

10/10

Exceptional

24 Oct 2022

Gilberto

Nice hotel, with beautiful views, pool and a private beach

Leisure Family_with_children

8/10

Excellent

05 Oct 2022

Gabriella

I liked the privacy of the suites and the food options

Leisure Family_with_children

6/10

Pleasant

10 Sep 2022

Rose-Marie

Nice property but needs better maintenance and managers who understand customer service.

Leisure Family_with_children

6/10

Pleasant

26 Aug 2022

jason

Has potential to be great as the pic store suggested. A bit dated and rustic not sure if it’s intentional. The food was excellent at the restaurant next door. No ADA accommodations was very disappointing.

Leisure Family

4/10

Poor

20 Aug 2022

Marvin

This resort was dilapidated and is in desperate need of a facelift. I am usually a glass half full rather than half empty type of person who tries to look for the positive in every situation. However, based on my experience I will not recommend this location to anyone. My party of 4 booked 2 Bay Rooms with breakfast included for 3 nights. We were placed in 2 rooms upon arrival but encountered the following issues in the rooms. Rodent and cockroach faeces in cupboards, drawers, and corners of the room, the bed linen was covered in mildew, stained, and had a bad odour. Also, the bathroom fixtures were faulty (only boiling hot water in one shower, whilst the other only had cold water).
After 2 hrs of waiting, we were moved to 2 other rooms. However, these rooms also had issues. The bed linens and pillows had a bad odour, big brown stains were visible on the pillows which were clearly unwashed, broken bathroom fixtures (shower handle detached). A pair of pliers was given to us by the repair guy to open and close the shower. Also, no channels on TV. Only YouTube is available if you do not have a subscription to a video service like Netflix, Disney Plus etc.
Construction (jack hammer) noise was also a problem during the day. The resort was also poorly lit at night. Breakfast left much to be desired for.
The private beach is beautiful. This resort has great potential, but it is in desperate need of a facelift and proper maintenance.

Leisure Family

2/10

Poor

20 Aug 2022

Jennifer Leah

They still have not refunded my money even though I canceled within the first 24 hours of making a reservation. I did not stay there and do not recommend dealing with them.

8/10

Excellent

21 Jun 2022

Shenika

The staff was excellent , helpful and very accommodating. Breathtaking views along with three pools and a few steps from the beach. I quite enjoy my stay here can wait to return.

Leisure Partner

4/10

Poor

15 May 2022

Kimberly

Lots of room for improvement

Room was not clean, heavy water stains on glass shower door, no blanket other than a paper thin sheet, Sleeping in was impossible with sheer curtains on one window, water pressure was low, main desk miscommunicated the price of the taxi, main desk also did not book our taxi service for our airport return trip.

Partner

4/10

Poor

06 May 2022

James

The property needs a good clean up, the beach was full of seaweed, food was not tasty

Business_and_leisure Partner

6/10

Pleasant

02 May 2022

justine

Property needs an upgrade. Paint job, rusted showers , not hot water. The restaurant was a bit over priced. The only thing you can order that will delivery to you is KFC. The staff was very nice and accommodating as can be. The pool stays open all night which is a major plus.

Leisure Partner

10/10

Exceptional

03 Apr 2022

Christian

Private beach was great
Pools as well

Leisure Partner

8/10

Excellent

31 Mar 2022

Daniel

Rough on the edges

When in Tobago don't expect a 5 star experience, it is what it is. The Beach club is a good place to stay with great views of the ocean. The staff is great and very helpful. The restaurant is also very accommodating with great food and a free breakfast. The room was clean but showing its age with a sliding door ready to fall off its rails. The mattress was rock hard and I had trouble sleeping. The TV was not connected to anything but I had my computer and Sling for entertainment. Basically don't go to Tobago for the hotel rooms, but for everything else you planed on.

Business

8/10

Excellent

06 Mar 2022

Susan

Staff is very kind and helpful

Leisure Family

4/10

Poor

03 Mar 2022

Bibi

I wasn't satisfied

Leisure Family

8/10

Excellent

04 Dec 2021

Andrea

Staff was great

Leisure Friends

8/10

Excellent

25 Nov 2021

RYAN

The ambience and view were great however the property needs a bit of upgrading.

Leisure Partner

8/10

Excellent

26 Oct 2021

Brenda

The staff was very professional and helpful.

Leisure

8/10

Excellent

17 Oct 2021

Khari M

Good access to private beach

Leisure Self

8/10

Excellent

11 Sep 2021

Shonari

The spacious rooms

Leisure Partner

2/10

Poor

30 Mar 2021

Verified traveler

the rooms were kept clean and in new condition.

the walkway to the room had much uneven surface boards that was a serious tripping hazard

Leisure Family

2/10

Poor

17 Apr 2020

Verified traveler

Worst room i ever stayed in. It smelt horrible and my allergies to dust was horrible for the whole stay. The bed was incredibly uncomfortable. This was not what was seen in the picture when we booked the room.

Leisure Partner

4/10

Poor

05 Mar 2020

Melissa

Poor accommodations not as advertised

The hotel was not as advertised. There was mould in the shower from a previous leak. The shower door did not stay closed. There was a lot of items broken or cracked or poorly completed workmanship. There were no blankets to be offered to the room as they only had a limit supply. Only had a beach towel in the room and the linings on the chair on the balcony were dirty. This was the old side of the hotel. When I told staff I will be going to another hotel and can not complete my stay there was no compensation and they refused to give back my last day stay. I would not recommend this hotel to any of my friends.
Also staff was not knowledgeable about eatery’s in the area advertising me to go to Scarborough as the closest restaurant when I was able to have something across the street.

Friends_and_family Friends