Executive Inn And Suites

United States , Washington D.C. - DC
UPPER MARLBORO, 2901 Crain Highway
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100 reviews shown

8/10

Excellent

10 Mar 2026

Gregory A.

Room must have had a pet in it previously and was not adequately cleaned or disclosed. Allergies kicked in right away and had to change rooms

Family

10/10

Exceptional

08 Mar 2026

CHIH-WEI

The shower is half open cover without the door.

Family

10/10

Exceptional

02 Mar 2026

Louise

This is a nice place to stay when you are in Oakland.... Lovely views, very nice staff, parking, easy access, good breakfast, not too expensive -- I'll be back!

Self

10/10

Exceptional

02 Mar 2026

Heather

Good location off the freeway staff extremely friendly and helpful and beautiful view of the water and city.

Self

8/10

Excellent

27 Feb 2026

Sumit

Room is fine and everything is ok but the

10/10

Exceptional

25 Feb 2026

Joyce

Room was spotless everyone was as amazing. I felt it was very clean

Self

10/10

Exceptional

23 Feb 2026

Jennifer

The room was great, and the front desk staff was really friendly. Definitely pay the extra to get a water-facing room, it's worth it.

10/10

Exceptional

23 Feb 2026

Walter

Nice staff beautiful view.

Self

10/10

Exceptional

23 Feb 2026

Alma

Staff members were great

10/10

Exceptional

23 Feb 2026

Ripple

Good

6/10

Pleasant

20 Feb 2026

Marilyn

needs more luggage cart . we’re senior couple everytime we stay there we couldn’t fined one , Last time we stayed there frontdesk called us and his rushing to bring the luggage cart back . they got only one or two luggage cart for the whole building

Leisure Partner

10/10

Exceptional

18 Feb 2026

Kelly

Nice room, great facility

10/10

Exceptional

18 Feb 2026

Lerron

Yea the room was spotless the staff was nice

10/10

Exceptional

16 Feb 2026

Detra

The staff was great and courteous, our room was clean, check in was a breeze and even better our room was on the ground floor, the breakfast was good, have stayed there before, really like the property.

Partner

8/10

Excellent

14 Feb 2026

Stanley

Clean rooms, very nice staff, the breakfast selection was limited compared to other hotels we have visited.

Leisure Partner

6/10

Pleasant

14 Feb 2026

Scot and Susanne

Not particularly welcoming, notified me of an undisclosed parking fee and tried to upsell me on a water view versus freeway

Leisure Self

8/10

Excellent

10 Feb 2026

Elsyelaine

The place is clean and good. Rooms need better lighting though .

10/10

Exceptional

09 Feb 2026

Susan

Clean room, great staff.

Leisure Family

10/10

Exceptional

06 Feb 2026

Unmani

I had a great eleven day stay at this hotel. Being on the less expensive side, I was worried that it might attract noisy guests and be understaffed, making their jobs difficult. This hotel was nothing like I expected. All the guests were quiet and respectful and the staff was plentiful, kind, and patient to an admirable degree. For instance, my first room was not acceptable and the front desk staff person was incredibly patient as I looked at different rooms and he worked with me with complete understanding and kindness until we were able to find one that met my needs for an eleven day stay. The service that I got at the hotel from all the staff bespeaks of excellent training and good management. My only complaint was that it is decorated in \"prison tones,\" with the rooms being painted a drab khaki-gray and every single design element also being a flat, depressing grayscale. Would love for them to go for a white and bright motif with splashes of color, that so many people prefer.

Business_and_leisure Self

10/10

Exceptional

05 Feb 2026

Blanca

Excellent

Business Self

8/10

Excellent

04 Feb 2026

President

The property is a bit dated, and the breakfast options are a bit bland and limited, but other than that, its a comfortable hotel, good location, clean and rooms are great value for price.

Friends_and_family Family

6/10

Pleasant

03 Feb 2026

Deborah

The staff were wonderful, pleasant, courteous and professional. After paying to upgrade our room to have a water view, we ended up in a room with cockroaches. I went to the front desk to report the problem and the staff person immediately offered to move us, since my 7 year old granddaughter and I are both disabled and we’d already unpacked, and we weren’t really bothered by the critters, and we were staying for one night, we chose to stay in the room. The staff person took the parking fee off the bill, however I was still charged for the upgraded water view room with cockroaches. I’ve stayed at this facility several times and this incident still wouldn’t stop me from staying again. It’s the first time I’ve had any kind of issue.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Sokhom

Quite

6/10

Pleasant

31 Jan 2026

Shawn

Room , and staff were good ! Breakfast not so much!

Business Partner

10/10

Exceptional

30 Jan 2026

Blanca

Excellent

Business_and_leisure Self

10/10

Exceptional

30 Jan 2026

Roosevelt

The room was spotless. The staff very nice. Had breakfast available. Second time staying. Anytime I'm in the Oakland area, this will be my first choice.

8/10

Excellent

25 Jan 2026

Gehan

clean room but could use sme updating.
Carpet was old and spotted, should be changed to flooring

Leisure Partner

10/10

Exceptional

24 Jan 2026

Dianne

The area is right by the waters and staff is nice

Partner

10/10

Exceptional

24 Jan 2026

DeAndre

The room was super clean and looked beautiful.

Self

8/10

Excellent

24 Jan 2026

Gregg

Courteous, room clean and adequate, good breakfast, parking worked well

Friends_and_family Family

2/10

Poor

24 Jan 2026

Feras

Yes

10/10

Exceptional

21 Jan 2026

Linda

I always stay here when in Oakland. Beautiful location on the estuary. View of San Francisco.
Clean, nicely appointed lobby and rooms.

Business_and_leisure Partner

10/10

Exceptional

19 Jan 2026

Darrell

Great staff and beautiful view.

Business_and_leisure Family

10/10

Exceptional

18 Jan 2026

Michelle

Room was fantastic and staff was so welcoming. Kim and Luis are the best! I hope the hotel knows what a asset they are.

10/10

Exceptional

16 Jan 2026

Jacqueline

Fantastic, as always!

6/10

Pleasant

15 Jan 2026

Rosemarie

Maria at the front desk and the rest of the front desk staff was amazing. The housekeeper was great also. Sheets and towels smelled fresh which I truly appreciated and enjoyed. We were there for 3 nights. The thing I didn't like was there is no shower door so water gets all over the bathroom floor. There is no door to the closet, The breakfast is below standard based on Embassy Suite. My water front view had a tree right in the middle of it. Do not line that we had to pay for parking, but establishment states they are not responsible if car is damaged or items are stolen. If charging for parking they should be responsible for the car on their property. I normally go to the Hyatt House when visiting Oakland, but wanted to be closer to my Mom's house. Although the good things kinda outweighed the bad things I will not stay at the Executive Inn and Suites again because used to more amenities. However, this is just me, everyone needs to judge for themselves because it wasn't as bad as I thought, but just not what I am accustomed to.

Leisure Family

8/10

Excellent

13 Jan 2026

Gabriel

Good room, good breakfast. Area is a little sketchy.

Business Family

10/10

Exceptional

13 Jan 2026

Teresa

The staff was great, rooms were clean, they had refrigerators and microwaves in each room and it had a great water view, The weren’t overly priced. But they should disclose when you check in that you’ll be paying for parking each day. A lot of people miss that if it’s just on the website and to get thirty dollars added to your bill at the end is upsetting. But overall it was a very pleasant stay.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Dianne

Friendly staff and the area

Partner

10/10

Exceptional

06 Jan 2026

Jose

Room was clean, bed was super comfortable and I was not bothered one bit. Staying here again when I'm back in Oakland

Business_and_leisure Self

8/10

Excellent

03 Jan 2026

Gerald

Very good breakfast

10/10

Exceptional

30 Dec 2025

RAJASEKARAN

Great.

10/10

Exceptional

30 Dec 2025

ERicka

Amazing staff

10/10

Exceptional

30 Dec 2025

Juan

Convenient

Leisure Partner

6/10

Pleasant

29 Dec 2025

Elisha

It was a loud now for two days. An elderly woman with a walker all night and early morning..the lady should have been on the first floor not the top of people trying to sleep. We contacted front desk three times. I would like a full refund.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

Elisha

Breakfast catered to all people needs.

Friends_and_family Friends

8/10

Excellent

28 Dec 2025

Julann

Room was comfortable quiet and clean. A decent breakfast, good coffee, nice view of water and Coast Gurad Island.

Partner

8/10

Excellent

26 Dec 2025

Edward

The room was nice and clean and received a cool upgrade

Business_and_leisure Family

10/10

Exceptional

23 Dec 2025

zhijun

Good breakfast

8/10

Excellent

18 Dec 2025

Juan

Nice, quiet. Friendly people working. Near places we were going.

Leisure Family

10/10

Exceptional

16 Dec 2025

James

Staff was extremely nice and helpful

10/10

Exceptional

13 Dec 2025

Gary

Room was great!!!! Views were great!!!! Breakfast was alright..., would be nice to have more hot choices.

Partner

10/10

Exceptional

13 Dec 2025

ERicka

Best customer service ever ......

Business

8/10

Excellent

12 Dec 2025

Vanessa

Overall was a good stay. Breakfast was good and fresh every morning. Beds were comfortable and warm etc. I would stay there again. Only negative was it felt like it could be a little cleaner.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Jeannine

I must say I’ve saved this property probably about 15 times. It’s kind of close to my house and I’ll meet up and it’s perfect convenient. The staff is always very friendly. It’s like a home away from home if I have any kind of stuff going on the house like Construction or whatever I go and stay there I rest it’s quiet. I love it. The walkway around the property is beautiful. Gives you a great view of the San Francisco skyline. It’s convenient to Oakland and it’s right off the freeway, but you don’t hear the freeway I would go and stay here anytime I have to recommend it’s economical as well and the food is great.

Leisure Family

6/10

Pleasant

07 Dec 2025

Tatianna

I have never written a review for a hotel before and I have stayed in some pretty mediocre hotels but this takes the cake. The fact that the location is horrible, rooms are outdated and have an odd layout, outlets don’t work, wifi is slow or the fact that I did not get my roomed cleaned or at least clean towels would not be enough for me to leave a negative review. What really upset me was the horrible service. For the most part service was fine, not outstanding in anyway. On my last night I returned to my hotel a 9 and the restaurant/bar was closed. (The fact they close earlier on weekends baffles me) When I asked the women at the front desk if I can purchase something from their marketplace behind the front desk, I was met with an aggressive insinuation that I was not a guest at the hotel. Her first question was where did I come from which I had no clue how to respond. It was very obvious that she had no desire to help me. Regardless if I was even staying at this hotel, I don’t know why that would matter if I plan on purchasing something. She continued to be rude and of no help and I did not get the item I actually wanted. I’m not sure what it was about me that made her believe I was not a guest and not want to sell to me but regardless it left me feeling pretty awful. I absolutely will not be returning.

Leisure Self

6/10

Pleasant

07 Dec 2025

Andrei

The rooms are clean and in decent condition.
If you get a room facing the freeway you will have excessive noise due to the poo quantity windows.
Everything else is decent.

Business

10/10

Exceptional

07 Dec 2025

Paul

Front desk and dining room staff were very polite and accommodating. I checked out early two days and was surprised to see I was forgiven two nights charges. Wow! Thanks.

Self

6/10

Pleasant

05 Dec 2025

Joseph

Don’t bother with best western next door, all the amenities boasted by best western are actually provided at this hotel next door, they literally just send you to this hotel for the pool, hot tub, breakfast and bar. It’s also cheaper here for some reason. But it’s Oakland and this hotel is also next to the hooker hotel motel 6 which is a crime magnet for petty theft and car break in’s. I did find the back patio very nice for evening peace and views of the canal.

Business

10/10

Exceptional

04 Dec 2025

Laana

Staff was exceptionally courteous and gracious. Some dust and dirt in corners of the room. No coffee in the coffee maker. Blankets seemed a bit inadequate. Took the decorative cover from one bid to use on the other. Breakfast was great.

Leisure Family

10/10

Exceptional

02 Dec 2025

Gisella

Location

8/10

Excellent

30 Nov 2025

John

Rooms are a little outdated and expensive for the area

Partner

10/10

Exceptional

28 Nov 2025

Ron

Had to checkout earlier than expected because of a family emergency the staff was fantastic.

Partner

10/10

Exceptional

26 Nov 2025

Thomas

Maria A. at check-in was super helpful. The lake view in the back was very nice. Price was reasonable.

Business Self

10/10

Exceptional

24 Nov 2025

Michael

Stayed a second time, staff are excellent

Leisure Partner

8/10

Excellent

24 Nov 2025

Savannah

great service, nice view, comfortable room. Only things that could be improved are the carpet really needs to be shampoo'd - made our feet dirty walking on it. And the breakfast eggs and sausage weren't the best. Other than that, it was great and would stay there again, but with slippers on :)

Leisure Partner

10/10

Exceptional

22 Nov 2025

Victoria

The staff was very friendly and accommodating to our needs. Breakfast was very nice also. The staff kept the food supplied and the area clean.

Partner

10/10

Exceptional

20 Nov 2025

melanie

Spacious suite with a couch & bar area . Perfect views of the bay! Definitely be back and will request that room!

Friends_and_family Friends

2/10

Poor

19 Nov 2025

Ramon

Outdated and smelly rooms

Business

10/10

Exceptional

17 Nov 2025

Oriana

We arrived 3 hours early and were just planning to drop our bags off but were told we could check into our room early at no cost. We haven't even asked about this option since we were so early. We were pleasantly surprised.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Abdias

Wonderful place with delicious breakfast

Business Self

6/10

Pleasant

16 Nov 2025

Maria

The rooms are a bit dated. Would benefit from
Changing carpeted floors to linoleum. Carpet was dirty. Hated to walk on floors with bare feet. The bathroom, though clean, had a slight mildew smell. As with the room. Unless you opened the sliding door the room was very stuffy and we opened the window at night.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Hotel was fine. Good staff and amenities. However location is not good. Whilst the river front views are great be aware you the hotel is in the middle of a regeneration dockside scheme, you are surrounded on all sides by derelict industry and all the issues that brings

Partner

8/10

Excellent

12 Nov 2025

Martha

Yes, nice

Business Family

10/10

Exceptional

12 Nov 2025

David

2/10

Poor

09 Nov 2025

Bay

Rooms are so musty I had to switch a few rooms still musty.

10/10

Exceptional

09 Nov 2025

Mikayla

Checked in late and Kim was so accommodating and friendly! Was able to have a delicious breakfast with vegetarian options, fresh fruit, and a variety of pastries, each morning. There is also a bar with a good selection of beers and wines. The night I arrived in my first night I had some chicken tenders and tots for dinner which were good. The bartender/server there (Alyssa) was also very friendly and the cook was nice and quick too! There are beautiful water views, it is convenient location, and there is a bunch of friendly, helpful staff.

Business Self

2/10

Poor

08 Nov 2025

Brianna

I paid but ended up leaving, the front desk lied to me about using cash for the deposit so I went around town looking for an atm then got denied of cash payment. The women who helped me was super passive aggressive and needs to fix her attitude:)

Partner

6/10

Pleasant

07 Nov 2025

Thoko

The room was fine but the. The housekeeping staff can use improvements.

4/10

Poor

07 Nov 2025

Holly

The hotel itself was fine -- room was clean and nice enough, bed was comfortable, etc. The main reason I was unhappy with my stay has to do with parking. The hotel charges $17 per night for parking (this fee is buried way, way down at the bottom of the information on the Hotels.com page -- you wouldn't see it unless you were really reading all the fine print). This $17 fee is a TOTAL RIP-OFF, because the parking is not in a secure garage or even a secure lot -- it's just an open parking lot, in a not-so-safe area of Oakland (I know Oakland well because I used to live there, so I knew what the area was like -- just wasn't expecting to be charged $17 to park in an unsecured lot in an area where you really can't leave ANYTHING in your car without a fairly significant risk that your window will get smashed in). I had a LOT of my belongings in my car because I'm currently on an extended road trip, so I had to lug all my things up to an upper-floor hotel room because it's unsafe to leave things in your car. So I was pretty pissed off when I was charged $17 for parking. It's not like this is a downtown area or other place with expensive land where a charge like that would make sense. It's basically just a big rip-off, and the Hotels.com site doesn't display that additional fee prominently enough in the hotel pricing that guests are likely to be aware of it before booking. I regretted making this booking and wish I had stayed elsewhere.

8/10

Excellent

06 Nov 2025

Winston

Room was clean and the staff was friendly. Great place for the price.

Business Self

8/10

Excellent

05 Nov 2025

Robert

Only downside was the poor design of the shower. No door to close off the shower area to keep water in...and the one half barrier there blocks one from warming up the water without having to stand under the shower head while doing so.

8/10

Excellent

04 Nov 2025

Epifanio

Room was clean, friendly staff. Nice hotel bar too!!

Leisure Family

10/10

Exceptional

04 Nov 2025

Maria

Enrique was the best! Thank you

Partner

10/10

Exceptional

03 Nov 2025

Claudia

The services were very good.
Clean room stood out the most.

10/10

Exceptional

02 Nov 2025

ricardo

Very nice view from our room staff is very friendly when I visit the Bay Area this is where is stay I highly recommend

10/10

Exceptional

01 Nov 2025

Prathap

Good place

10/10

Exceptional

01 Nov 2025

Dwayne

Yes

Business

10/10

Exceptional

01 Nov 2025

Mingzhou

good value

Business

10/10

Exceptional

30 Oct 2025

Virginia

After a long travel day we arrived exhausted and eager to retire. The front desk staff person was very personable, giving us a room on the first floor. Note we reserved water view and were given a small room overlooking the fenced pool. We returned to the front desk and after some discussion were given a room on the 3rd floor which had our water view. But.... we couldn't get in because the keys did not work. We went downstairs, the keys were reprogrammed and we thought, finally! Still an issue, so maintenance was called. We waited at the door for 10-15 minutes since the only person who could assist was helping someone else. I was insensed, returned to the front desk sharing I was 81 years old, it had been a long day and my back and legs were sore and had enough! Finally the lock was fixed and we were able to get into our room.
On a positive note the room was lovely, the view was lovely, the bed was comfortable and the shower was good.

Partner

10/10

Exceptional

27 Oct 2025

Brianna

The staff is always warm and welcoming, they honored our needs at midnight with no issues.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Roosevelt

Nice clean hotel. Great staff. Nice size room. I received a ADA although I did not request it. The counter person said they were balancing rooms /guests. This made it awkward to shower because everything is low.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Iliana

Excelente, recomendado 100 %

Leisure Family

10/10

Exceptional

23 Oct 2025

Dianne

Quiet, great location we booked our room with balcony and it's water view, overall we enjoyed our stay

Partner

10/10

Exceptional

22 Oct 2025

Suzanne

The staff at The Executive Inn are top notch!

Business_and_leisure Self

8/10

Excellent

21 Oct 2025

Juanita

The estuary behind the property is nice for a nice. Our room was nice and decent breakfast.

10/10

Exceptional

19 Oct 2025

Brian

Maria A. Checked us in and made sure we got a room that matches our needs. Great service.

Partner

10/10

Exceptional

16 Oct 2025

Vernon Kaname

Room was clean, we faced the freeway side so it was not as quiet as I thought it would be, but it was fine overall. It was conveniently located. I would recommend this place.

10/10

Exceptional

16 Oct 2025

Hugo

The guy on the front desk was amazing, told me about the pupusa truck outside and was very helpful.

Leisure

10/10

Exceptional

15 Oct 2025

Jeannine

I love this property because it’s quiet and it’s great for a staycation. There’s not a lot of fuss so it’s not a lot of shopping every single way I mean it’s San Francisco but if you wanna just get some good rest and some good decent hospitality, I would go here.

Leisure