Woodspring Suites Washington Dc East Arena Drive

United States , Washington D.C. - DC
HYATTSVILLE, 1603 Brightseat Rd
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100 reviews shown

6/10

Pleasant

17 Mar 2026

Autumn

The hotel was clean enough; however, there was a plumbing issue and the entire downstairs/lobby area reeked of sewage. Everyone was walking around with their noses covered. I understand that things like this are sometimes unpreventable, but a partial discount or refund on the stay would be appreciated for being exposed to the awful smell.

The front desk staff was very friendly and helpful. I didn't catch her name, but I felt bad that she had to work under those conditions.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Djibril

The facility was excellent and friendly

Self

2/10

Poor

20 Feb 2026

Ludwin

Room had a very bad smell

Partner

2/10

Poor

16 Feb 2026

Sarah

They said the system was down and the hotel was overbooked. We did not stay here

6/10

Pleasant

15 Feb 2026

Cedric

The initial room wasn’t clean and there was an odor

2/10

Poor

13 Feb 2026

Sean

Hotel was unclean and the room was smelly and dirty. I did not stay and was refused a refund!

Partner

6/10

Pleasant

06 Feb 2026

Mrs

Everything was great

Leisure Partner

2/10

Poor

23 Jan 2026

Ibrahim

Staff were very nice. The room was a roach motel. It even smells like roaches. I got zero sleep in that place. Felt like I was at war. Sleeping with spray next to me. Never again. I would give -5 stars if I could

Self

10/10

Exceptional

22 Jan 2026

Breanna

It was a nice stat

10/10

Exceptional

18 Jan 2026

Will

Staff excellent Room clean

Business

2/10

Poor

14 Jan 2026

Ricky

It was a terrible room, I called and asked for early check in and charged for it, got there and they had no early check in, slow and rude front desk

Leisure Self

10/10

Exceptional

05 Jan 2026

Enrico

Parking was easy and secure. They provided us with a parking pass once we checked into our room. The room was clean (for the most part) and the hotel itself was nice. My only issue was that we saw exactly one roach during our stay. This concern me a little because the other wood spring suites I stayed at in PG County had a roach infestation and it made me think this was a franchise thing. However, as far as we know, there was only that one we came across.

6/10

Pleasant

02 Jan 2026

Anthony

The room had holes in the walls and door. And it had a funny smell

Leisure Partner

8/10

Excellent

31 Dec 2025

Alec

Price and location were perfect but as an efficiency room with a stovetop you assume that basic cooking and eating items are available. They need to make it clear that you either need to bring pots, pans, cooking utensils, dishes and silverware or there is an additional cost.

Self

2/10

Poor

22 Dec 2025

Rob

Human matter all over the window and wall

Business_and_leisure Partner

8/10

Excellent

21 Dec 2025

Rosalyn

Friendly staff

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

William

Staff was very polite just too noisy and very poor pillows

2/10

Poor

21 Dec 2025

Dion

Staff horrible

Self

2/10

Poor

17 Dec 2025

Elmer

Door was busted, blinds were so dirty, the photos from this site did not look like that in person. Did not feel happy nor comfortable during this stay. I do not write reviews normally but I had to for this place.

Leisure Partner

2/10

Poor

06 Dec 2025

Gordon

I reserved a room here last night and I get to the hotel and the hotel has NO POWER and can’t check in. Was greeted by a young women the front desk with an attitude. And will not help the cancel the res

Self

4/10

Poor

01 Dec 2025

Megan

Staff was fine and polite, but the room was gross. There was food on the counters and the bathroom sink wasn’t cleaned. We also didn’t get pillowcases and the blanket on the bed was badly stained.

Partner

8/10

Excellent

30 Nov 2025

Raynell

Staff was great. Room could be cleaner had slight odor. Price was very reasonable.

Business_and_leisure Self

2/10

Poor

23 Nov 2025

Aliyah

Dirty hotel had roaches

Leisure Family

6/10

Pleasant

19 Nov 2025

Allison

Shower door didn’t stay closed they have bugs and leaks

Leisure Family

4/10

Poor

15 Nov 2025

Robyn

If you're traveling for business or pleasure, this is not the place for you! We checked out after 1 night. It's more like low-income housing than a hotel. As soon as we walked through the doors from the lobby to the rooms all you could smell was pot. The furniture and floors in the room were beat up, and there was 2 flat pillows and a thin blanket on the bed. When we asked for extras we were told that was not allowed. There were random people hanging out in the lobby at all hours. The only shining stars from the visit were the 2 employees that we had interactions with, Jakiya L. in the evening and Mikayla the next morning were very sweet, lovely people! They were very polite and apologetic about our concerns.

Business

4/10

Poor

10 Nov 2025

Cara

Staff were fine. $50 to check in an hour early for a room that was ready is absurd. We got to \"check\" the room before being charged-it's...a room. The best thing about this hotel is the proximity to the stadium, that's about it.

Partner

6/10

Pleasant

09 Nov 2025

Eric

My employee's great. Has a nasty odor in the hallway. And the room smelled like cigarettes.

Leisure

2/10

Poor

09 Nov 2025

Karlie

Hotel was over booked so after driving from fla, we had no room.... even called on the way to let them know we'd be a late check in and they said it was fine.... get there and NOTHING

2/10

Poor

03 Nov 2025

William

My room wasn’t ready when we arrived at 4p…ok, no problem. We went out and came back at 6p…still not ready. By 6:30p we are still standing outside the room as it’s still not clean.

Someone else arrives chatting it up with whoever is cleaning the room (you couldn’t tell if someone was a guest or actually worked there as everyone was in hoodies & sweatpants…)

I went down to talk with the manager about getting a different room…only to be told that they are giving me a refund ad I can go somewhere else!!! (I don’t have enough characters to get into detail…)

I recommend that you completely stop doing business with this location as nobody should have to deal with this sort of establishment.

Friends_and_family Friends

2/10

Poor

27 Oct 2025

Mliyah

The room had a weird smell but that wasn’t the problem. I woke up at 3am to ROACHES!!!!! I killed at least 6, from the bathroom, kitchen area and in the “closet”. There is no reason I should have to deal with that.

Self

6/10

Pleasant

26 Oct 2025

Vestal

Yes, room has roaches

Partner

4/10

Poor

23 Oct 2025

John

Property had roaches

10/10

Exceptional

19 Oct 2025

Dwayne

Staff great

4/10

Poor

17 Oct 2025

Zachary

Bathroom door had damage. No courtesy bath products were provided. No hand towels were provided. Sheets did not look clean. The front desk staff was efficient though.

Leisure Self

8/10

Excellent

14 Oct 2025

Allison

They didn’t have breakfast
my first night I saw a roach
the bathroom was nice room was below basic

Business_and_leisure Friends

10/10

Exceptional

13 Oct 2025

Jake

Great place

6/10

Pleasant

12 Oct 2025

Joy

Well the room was decent. Could have used better pillows. It was safe enough to sleep in after my boyfriend double checked the sheets because there was a roach in the bathroom and I recorded a video just to be sure so we did not bring any bags in there and the clothes we had we put it in the microwave so nothing could crawl on them. I understand people also live there but I’m not sure we would come back

Partner

2/10

Poor

10 Oct 2025

Roderick

This was an extended stay hotel and it should have been labeled as one. On the site the picture was not clear that it was extended stay. People was working on their cars in the parking lot all night and it was noisy all night. This was terrible.

Leisure Family

10/10

Exceptional

10 Oct 2025

Kelvin

Cute!

Everything was good; this was my first time staying here I've seen it a lot on the app and I love that they charge by week if you wanted to go that way and it's good to know there's a place that does so I will definitely be back soon.

Friends_and_family Friends

2/10

Poor

09 Oct 2025

Pamela

Parking was safe. Gym in equipped. Cleanliness zero(there were roaches in the room), bathroom barely cleaned upon checkin. They only provide housekeeping after 2 weeks.

Business_and_leisure Self

6/10

Pleasant

04 Oct 2025

Sunita

Saw a roach in the bathroom crawling up the wall. Blinds didn't go all the way to the bottom of the window. Bed had no box spring. Very firm mattress.
Less than the normal amenities. No lotion, shampoo, conditioner, tissues, or iron. For the price i expected better. That

Business

8/10

Excellent

29 Sep 2025

Matthew

Parking was great and made for super easy access to the game. Nothing else was within walking distance (at the time of post) as per restaurants and such. Great, friendly staff!

Leisure Friends

6/10

Pleasant

29 Sep 2025

Denise

They asked if you wanted to see your room first however it is non-refundable so what difference does it make. Also, you have to take out your own trash with the flimsy bags they provide. NO ICE MACHINE

Leisure Family

2/10

Poor

28 Sep 2025

Thomas

Roaches, Rudeness, and Regret(And MORE ROACHES!)

If you enjoy being jolted awake by roaches crawling across your body, this is the place for you!

If you’re looking for a hotel where the staff are dismissive and the manager is even worse—completely indifferent to your concerns—then by all means, book a room here.

When I discovered roaches all over my belongings and asked to be moved to a different room, I was told every room has roaches. I requested help laundering my items and was informed they only offer coin-operated machines. When I explained I didn’t have coins, the front desk shrugged and said, “Oh well, that sucks.”

If you’re into that kind of hospitality, this place will not disappoint.

Self

2/10

Poor

28 Sep 2025

Katherine

I did not check in. When I arrived at the hotel, the lady at the front desk said she could not check me in until after 11am. I had to be at a conference at 10:30am. It was a little after 8am when I arrived. I ended up staying at the Holiday Day Inn down the street. I need a refund.

Business

6/10

Pleasant

23 Sep 2025

Rashard

Room service could have done better

Leisure Partner

2/10

Poor

19 Sep 2025

Ayinde

This hotel is filthy and the rooms have a foul smell to them. I would never stay here again!

Self

8/10

Excellent

14 Sep 2025

Philip

Great staff and a decent place to stay. I would personally book with the hotel itself next time but will be trying another hotel for my next visit. Nice if you like the location but there are better out there for the money.

Leisure Family

2/10

Poor

12 Sep 2025

Nico

Roaches everywhere

Self

2/10

Poor

09 Sep 2025

Shawn

NO WASH RAGS

4/10

Poor

04 Sep 2025

Megan

Roaches and carpet had odor. Also shower did not get warm. Front desk is pleasant

Leisure Partner

2/10

Poor

10 Aug 2025

Prince

The area was scary and terrifying. The room was smelling and everything around was poor. I can’t recommend this place to anyone.

Leisure Partner

2/10

Poor

08 Aug 2025

shakiyra

ROACHES EVERYWHERE

Friends_and_family Family

2/10

Poor

06 Aug 2025

Taren

Avoid

2/10

Poor

01 Aug 2025

Taina

Unfortunately, my experience at this hotel was disappointing. The property was poorly maintained and lacked cleanliness throughout. Additionally, the staff was unprofessional and at times rude, which made the stay even more unpleasant. I would not recommend this hotel to others.

Business Partner

10/10

Exceptional

31 Jul 2025

Pamela

My husband and I enjoy the stay.

Leisure Partner

2/10

Poor

31 Jul 2025

Keith

Bad business PERIOD!!!

😡🤬😤☹️

Self

8/10

Excellent

29 Jul 2025

Maribel

Is small parking place

2/10

Poor

27 Jul 2025

Kathy

This property is not worth the rate. It's dirty from the lobby to the rooms. Shower didn't work, roaches, dirty floors, dirty tub, dirty refrigerator, dirty elevator, only one set of towels & washclothes per person (regardless of how long you stay). The only plus is the location!

Leisure Family_with_children

2/10

Poor

24 Jul 2025

Rosemary

Nothing, dirty environment.

6/10

Pleasant

23 Jul 2025

Verified traveler

They use this hotel to house displaced families. they have roaches

4/10

Poor

20 Jul 2025

Catherine

Just ok , you get what you pay for .

Leisure

10/10

Exceptional

18 Jul 2025

Todd

Added amazing time. We had so much fun that we ended up. Extending outstage another week. John The manager and Stacy the overnight front counter person personal. Her was great Stacy. The overnight young lady was awesome. And then they saw a room which was clean at onen. It's housed that you're comfortable and secure awesome title. I'm tired recommend anyone.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

eboni

I would like the washer to be replaced or audit I try to use it and they were not working for a credit card payment and also for staff to audit paper work I had to sign paperwork again for the day staff and was force because of her miscommunication she explained with night staff

Business_and_leisure Partner

6/10

Pleasant

14 Jul 2025

Larry

Extended Stay Hotel

It turns out that it was an extended stay hotel so very little was provided for a short stay.

Partner

2/10

Poor

14 Jul 2025

Isaiah

Horriblé

Leisure Partner

4/10

Poor

08 Jul 2025

Ivory

I just wanted to say that we found a roach in our room in the bathroom toilet crawling around the rim. There was still house keeping cleaning our room when we were told we could check in so we had to wait for them to finish. It reeked of weed in the hallways and downstairs the trash was overflowing outside. The sink in the bathroom was broken. I honestly would've left but there was no other hotels available due to the high demand of the concert I'm truly disappointed and someone should really take more action cleaning

Leisure

2/10

Poor

05 Jul 2025

Verified traveler

Roaches

Don’t stay here unless u absolutely have to it’s roaches everywhere

2/10

Poor

30 Jun 2025

darrell

Its an extended stay, disgusting

6/10

Pleasant

29 Jun 2025

Gheran

No shower curtain. Smoke smells

10/10

Exceptional

23 Jun 2025

eboni

The staff was very professional and accommodating it was a pleasant experience rooms was very adequate, love it will be coming back

2/10

Poor

21 Jun 2025

Jordan

Never again. Room wasn't ready at check in time. Had roaches in the room multiple times, was told \"I'll let my manager know\" and never heard from them even though we complained multiple times and physically showed a worker in the room. Back of the toilet was cracked, everything felt damp and mildewy, very thin walls so you hear everything all around you. Horrible experience overall, avoid this place at all cost!

Partner

4/10

Poor

21 Jun 2025

Daryl

Bed wasnt comfortable air conditioner didnt work had to change room at like 3 in the morning

4/10

Poor

15 Jun 2025

Vadym

We booked 2 room, we see before entering a room 6 rooms, all rooms flor is dirty sheet. No internet? gym is broke. No came more.

Business Friends

6/10

Pleasant

15 Jun 2025

Verified traveler

Loud road, little sound deadening in general

Road nearby can be loud. Very easy to hear neighboring rooms as well. There was an extra fee for the Linen which was notade clear anywhere in the description of the property. An extra 9.50 to have sheets??

Overall the room was clean and the staff were helpful, it was good for the price, but you should be accepting some sounds throughout the night

Self

10/10

Exceptional

13 Jun 2025

Bernadette

Never had to leave the property.

4/10

Poor

12 Jun 2025

Kavis

If your a Commanders fan, it’s a good idea, but they house people.. long term and it smells on the floor(s)

Leisure Self

2/10

Poor

12 Jun 2025

Dejaunna

I didn’t stay they was over booked

10/10

Exceptional

10 Jun 2025

Shyann

Perfect, staff was amazing

4/10

Poor

06 Jun 2025

Oluseni

Needs fumigation

Business_and_leisure Self

6/10

Pleasant

06 Jun 2025

Donna

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Sherri

Great room,and excellent service.

4/10

Poor

29 May 2025

Roman

Super loud a/c, sticky floor, spotty bed sheets, non-smoking room smells like ashtray

Leisure Self

6/10

Pleasant

27 May 2025

Derrick

Hotel was slightly dirty but maintainable, I was charged $20 for an extra set of towels & rags so bring extras because they won’t give you any.

Leisure Self

2/10

Poor

26 May 2025

jenine

Nasty

8/10

Excellent

25 May 2025

Fady

New building good staff

Business_and_leisure Self

8/10

Excellent

23 May 2025

Steven

It does the job

If you’re not picky and need something affordable and relatively safe, it’s perfect. Front desk was hit or miss. Some have awful attitudes, but most are super helpful and sweet. Make no mistake, people definitely live there, but they’re all very nice. If you aren’t uptight, this place is for you. Tv, bed, fridge, two burner stove, good water pressure

Business Self

6/10

Pleasant

18 May 2025

Kellee

The hotel is good for balling on a budget. Other than that I’d get something more expensive FRL for wuality

Leisure Family

8/10

Excellent

13 May 2025

BORYS

Steps from the Northwest stadium. Near the shopping center.

Leisure Self

2/10

Poor

13 May 2025

LISA

At check in which I arrived at 6PM, there were no clean rooms available! I had to find another hotel in the area for my two night stay. This hotel also serves as some form of welfare housing.

Leisure

2/10

Poor

10 May 2025

Tyra

The overall service was terrible. The receptionist was rude. The property does not accommodate at all. The shower is awful, it feels like you’re in the sprinklers. It smells terrible everywhere you turn. And they do not provide any dishes or pots for the kitchen. I am not please with this stay and they should be more considerate of helping. You dont know what people are going through.

Partner

2/10

Poor

08 May 2025

Lisa

I didn’t stay ,due to roaches being in the room.

10/10

Exceptional

29 Apr 2025

Kierra

Nice

2/10