Name: Woodspring Suites Washington Dc Northeast Greenbel
Address: 7480 Greenway Center Drive, Greenbelt, US

4/10

Poor

07 Jul 2026

Robert

I did like the full size fridge and freezer but there needs to be a continental beeakfast! This cant he stated enough. What hotels dont offer a continental breakfast? All of them accept this one.The woman at the desk wouldnt check me in at 2:49. She left the desk and nobody was there anymore till 3:10. The man who checked me in was nicer than the woman was but i was in a hurry. The check in process takes about another 10 minutes so i didnt get to start headding up till 3:20. I dont think the 10 minutes it takes to check in once he did get to the counter was his fault. Its probably outdated computer software is what it seemed. The tv was still on in the room when i got there. The cleaning person must have spent more time watching tv than cleaning because there was a ton of hair in the shower. About 50 pieces of long hair all over the shower floor. There was 11 pieces stuck on the outside of the toilet. A little more than a dozen pieces of hair in the bed. Hair all over the floor. Besides the floor not being swept well the floor didnt have the appearence of being mopped either. I dont care about every little thing being perfect or about things being up to date looks wise. But being clean is the most important thing. I feelt like the floor would give me athletes foot. The desk lady and the cleaning person didnt take their jobs seriously. Why pay for service that isnt performed? I suggest you go elsewhere.

6/10

Pleasant

06 Jul 2026

Kelby

LESS than what you expect in a standard hotel room
DO YOUR RESEARCH -- Thats ALL!!

Self

8/10

Excellent

06 Jul 2026

Mary

Great location. Decent room with kitchen. Plenty of parking. Good location near shopping center and public transportation. This is a no frills hotel. Rooms have a microwave and stove. Xookware will cost you, and extra pillows. There is laundry and a fitness center.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Tolulope

Lots of Cockroaches in the room , I spoke with the front desk but they said nothing can be done, that they will come the next day to resolve it. We were not given a new room in exchanged. I killed three coachroaches, I wish I could upload pictures and videos of the room. Terrible and bad experience.

Partner

2/10

Poor

28 Jun 2026

Lisa

Huge disappointment in customer service

Partner

2/10

Poor

28 Jun 2026

Lisa

I booked and paid for our room online and then called this hotel to confirm my reservation and to let the hotel know that we would be driving pretty far to get there. The front desk representative named Dennis confirmed the reservation and stated that they would notate my late arrival. I called back again just to inform this hotel that we were 15 minutes away and Dennis stated that he gave our already booked and paid for room to someone else. This was very disappointing and upsetting that this hotel did something like this and had the nerve to apologize for something intentional. That’s one of the most disrespectful things I’ve seen in the hotel business.

Partner

4/10

Poor

22 Jun 2026

Octavia

The bed is not a bed it’s a cot the rooms needs updated i wouldnt Stay there again the bed was not a good bed

Self

8/10

Excellent

22 Jun 2026

Ayanna

Everything was great. Bring your own utensils, paper towels, & wear socks in your room or your feet will be black.

Partner

10/10

Exceptional

22 Jun 2026

Oscar

Everything was great, probably the stay ive had around the area i will be returning in future times.

Self

6/10

Pleasant

21 Jun 2026

Abagail

There was still garbage from the prior visitor(s) and some ants in the bathroom. We were in town for only a couple of days, and found this property that was close to the highway. Overall it was a place that served its purpose.

Family

2/10

Poor

17 Jun 2026

Marcia

This hotel is LESS THAN IDEAL OR CONVENIENT!!
HORRIBLE! One set of wash cloths and towels - $10 for additional
No tissue, coffe maker, no iron or ironing board, EVERYTHING COST EXTRA!
Not to mention the roach on the ceiling...
AWFUL!!!
The staff switched my room - but looked and acted as if I was overreacting
I showed her the video and said that has never happened before - okay
Thank God for video and pictures.
VERY UNHAPPY :(
BEST PART -- hot water :)

Self

2/10

Poor

16 Jun 2026

Kelli

I waited in a fairly long line to check in because everyone in front of me was a semi-permanent resident rather than a guest of the hotel and had personal matters to attend to such as asking for their mail. In other words, lots of people clearly LIVE in the hotel. The room was set up that way, even included a laundry basket. The little envelope that held my key cards said that the room would be cleaned every other week. Not a problem as I was only staying one night, but something I’ve never seen before when traveling for business or pleasure.

Decor and furnishings were bare bones. Thin blankets weren’t very effective at keeping me warm while sleeping even though I had the AC set to 75.

The shower doors were VERY difficult to slide and the slamming doors in the hallway made it difficult to sleep.

I survived but will not repeat this mistake.

Self

4/10

Poor

16 Jun 2026

Nicholas

After checking in, the first thing I noticed was that the actual inside of the hotel had a strange smell to it. Not the end of the world I thought, until I got into the elevator which smelled like urine and stepped out onto my floor which had the same odd smell like downstairs. I got inside my room and noticed the floor felt a little sticky, again not the end of the world and it could have been my shoes. Then I went into the bathroom and found a long hair floating in the toilet and several small curly hairs in the shower and around the bathroom. I had to get more stuff from my car, so I opted for the stairwell instead of another ride in the pee-smelling elevator and it also had a different odd smell as well as trash here and there that was still where I first saw it when I checked out days later. When I was coming back in with my things, the door to the stairwell that is supposed to be \"card access only\" was able to just be pulled open with ease without any scanning. Note: none of the smells were weed or tobacco.

I went to take a shower the morning after checking in and the shower head was leaking in several places at a severity that it had to have been reported by the last person. Towards the end of my stay, I went to call from the room's phone to get a late checkout and was met with a completely non-functional phone. After the shower head, I figured that I was definitely not the first person to notice this either.

Self

10/10

Exceptional

15 Jun 2026

Tiffany

This is the only hotel that I really checked out. I visit three times already and I haven’t stayed anywhere else

Friends_and_family Family

2/10

Poor

14 Jun 2026

Brian

My son and I showed up at 930 pm exhausted. Oops, they overbooked and said only good luck. I don't know how it was possible, I booked the room 2 weeks ago! Really terrible experience and huge mistake on their part.

Friends_and_family Family

2/10

Poor

13 Jun 2026

Jason

Check-in and parking was fine, but whole families live here. It was loud, dirty, and unkempt. It needs alot of work. Bathroom sink was clogged and the whole bathroom door was broken. Needs touchup paint around the whole room. None of the security doors work except at the lobby. Every other security door is broken and anyone can enter the building from any door and any time. People were handing out in the stairways and sitting in the halls. It reminded me of public housing. This is more like a motel than a hotel. I WOULD RATE THIS A ZERO STAR RATING.

Partner

10/10

Exceptional

12 Jun 2026

Ansony

You get what you pay for. Still practical

Pet

2/10

Poor

12 Jun 2026

Rose

I stayed at Woodspring Suites with my daughter who is disabled for a week and the experience there was absolutely terrible. When I arrived at the hotel, their system was down. In addition, before leaving for our stay at this hotel, we booked a wheelchair accessible room and when we arrived at the hotel, the room was not as advertised we were given a regular room instead which did not meet my daughters needs at all.

Family_with_children

8/10

Excellent

08 Jun 2026

Matthew

It was an okay experience. It's not a hotel you'll be wowed about being at. If you like hot showers, you may not get that here--the water was warm. They have a small fitness room and a laundry room with many machines on the 1st floor. Staff was pleasant. The building is tucked away behind a shopping center and sits close to a corporate building. A lot of parking spaces were available. The single, queen-sized room included a mini kitchen (i.e., refrigerator, microwave, stove, and sink), bathroom, and bedroom--comparable to a studio apartment. Make sure to bring your own utensils and napkins and maybe even extra body soap.

Self

8/10

Excellent

31 May 2026

Ricardo

The staff are very helpful and I’ve had no problems at all. Ms Ashleigh the General Manager is amazing and they will do all they can to make you feel welcomed. My room was clean and all rooms include a stove top and microwave. You have to have your own things to cook in. The Parking Lot can be a little sketchy and it’s glass out there like cars were broken into so be careful with that.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Joyce

Staff was very helpful and room was clean

Friends_and_family Family

2/10

Poor

23 May 2026

Md Mahfuzul

I arrived at the hotel in the evening with my wife and our 2-year-old child to check in, only to be told by the receptionist that my reservation had been canceled. She claimed that the hotel had called me, but I never received any call or message from them. This situation left us stranded at night with a young child and forced us to urgently search for another place to stay. What made the experience even worse was the complete lack of apology or assistance from the staff. When I asked the receptionist why they had canceled my booking, she informed me that the hotel had oversold rooms, so they canceled my reservation.

When I asked about the refund, the receptionist told me that the hotel had already informed Expedia about the cancellation and that I should receive a refund. However, when I contacted Expedia the next day, their agent told me they had not been notified that the hotel had canceled my booking. I am still uncertain whether I will receive my refund. This was an extremely stressful and disappointing experience, and I would strongly caution others before booking this property.

Family_with_children

2/10

Poor

21 May 2026

Andrea

La habitación tenía mucho insectos.

Partner

2/10

Poor

19 May 2026

Bruce

For an extended stay, this was pathetic. They have a microwave a cooktop refrigerator and no cooking utensils no coffee maker no nothing. The floor was wiped but not rinsed and was sticky as anything. The shower has one little thing of shampoo and one bar of soap. The coffee was not available and I had to ask for cups. The staff was not rude, but not kind. When I asked for a late checkout, I was told surtbut it will cost you 50% more. If you’re in a bind Shira you want something cheap that’s what you’re trying to get.

2/10

Poor

18 May 2026

Massood

Floors were sticky for some reasons and the whole property was smelly. Stuff was friendly and helpful. We ask to change the room due to lack of maintenance.

Family

2/10

Poor

18 May 2026

Deepthi

The room was not clean and on the key card placeholders it was written that the place was only cleaned every 2 weeks. How can someone stay in a room with that information? The bathroom had no hand soap and no body soap. It had a small bar of soap which smelled very poorly. The elevators were not clean and it reeked of piss smell. All in all, the stay and room was a terrible, terrible experience.

Self

4/10

Poor

18 May 2026

Melonie

If I had to choose, that would be my last option the lobby is so dirty smelled bad and carpet need to change. There was nothing to drink in the lobby. The coffee wasn’t available after spending so much money to attend my daughter graduation. That’s why I choose there. Thought it would be great. Need more cautious person at the front desk and better housekeeping.

Family_with_children

6/10

Pleasant

17 May 2026

neema

They say they only clean the room every 2 weeks. The towels had stains all over them, and there was all types of hair on the floor and all over the bathroom and walls.

Self

4/10

Poor

12 May 2026

Frank

Not good it smells not good

Self

10/10

Exceptional

10 May 2026

Michelle

Roaches in the room - returned from meal and kilde 4 near closet area. 2 more roaches found under each bed.
Only 1 set of towels and washcloths in room, for a 2 night stay.

.Towel rack rod was completely covered with rust. Had to leave because the had no rooms available. Staff could not reach corporate rep for asststance. No parking concerns.

Family_with_children

8/10

Excellent

07 May 2026

Ricardo

Rooms are very spacious you’re own your own keeping it clean though.

Friends_and_family Family

6/10

Pleasant

05 May 2026

Ricardo

The reviews about the smell in the hotel are absolutely correct. The hallways smell horrible getting to your room and my room had a weird smell to it as well. It’s dog hair all in the carpets around the building and in the elevator as well. The double queen room is spacious and has a stove top, microwave, refrigerator and freezer but you have to bring your own utensils. And for four people it was only 2 washcloths and 4 towels which I don’t understand at all. Parking is free and infront of the building and behind it but some spots are very dark so be careful at night. The staff were pretty good that much I can say. If they fix the little things this isn’t a bad place to stay. I’d stay here again if need be.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Maureen

You had to wait for the towels because they always was in the wash machine or dryer. You had to ask for a Broom to even sweep the floor in your room they didn't have an oven that would have helped because sometimes you just don't want to cook on top bake at times.. They had no utensils and cleaning supply, no pots and pans you had to bring your own. It was not told up front.

4/10

Poor

29 Apr 2026

Bertin

Just a very noisy place where guests or homeless are sleeping in the lobby very awkward and uncomfortable .there is no security in the property and the front desk closes overnight

Partner

4/10

Poor

24 Apr 2026

Brian

Fan above the cookie was coated in burnt oil. Asked for some Lysol and got the tail end of can. We bought some and sprayed everything we came into the room. Shower not very clean as well as marks on walls. No amenities - no dishes, cutlery or paper towels. Would not recommend to anyone.

Partner

8/10

Excellent

17 Apr 2026

Fuernica

The room was clean and very spacious , could use some maintenance. Interactions with the staff was great. Location is convenient, right behind a shopping center. There’s and abundance of parking. My husband and I would definitely stay here again.

Partner

2/10

Poor

10 Apr 2026

Ravneet kaur

Nothing Was there even the soap for bathroom

Friends

4/10

Poor

06 Apr 2026

Myesha

Take your own everything. Pots, eatery, and cleaning supplies. I wiped the bathroom sink upon arrival and it was nasty. I also ended up asking the young lady

10/10

Exceptional

04 Apr 2026

Astashia

No remote in room , elevator not working .

Self

10/10

Exceptional

04 Apr 2026

Isaac

They took care of my travel corrections

Self

10/10

Exceptional

31 Mar 2026

Mayte

Parking was great. Staff was extremely helpful and nice.

Partner

2/10

Poor

28 Mar 2026

Melissa

U have to pay taxes again even though I paid taxes with Expedia. The elevator doesn’t always work. I had to pay to exchange towels even though I was there for over a week. I had to pay for toilet paper. I only got soap once, that was the day I checked in. Even though they have stove, they don’t have pots for us to use.

Family_with_children

4/10

Poor

26 Mar 2026

Erica

Most uncomfortable beds EVER! Left with extreme back pain & achy muscles

Self

8/10

Excellent

23 Mar 2026

Alondra

Limpio

Friends_and_family Family

2/10

Poor

22 Mar 2026

Elizabeth

Couldn’t access our room without an employee. After 16 keys none of them would open our door. We had to wait in the lobby for 45 min until they came back to let us in the room. When I got in the room there was poop in the toilet from the previous guest and I was told to plunge it. Dirty sheets with blood etc. I booked a two bed room they moved us to a bed and sofa couch that’s a twin not a queen like I paid for. Floor was filthy I cleaned it with their towels

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Jeffrey

Perfect stay for a week-long working trip. Great location near shopping and eateries.

Self

2/10

Poor

28 Feb 2026

Candace

Bed was unstable, tv wasn’t working didn’t have a signal. I left 15 minutes after I got there

Partner

10/10

Exceptional

26 Feb 2026

Kimari

Great

4/10

Poor

25 Feb 2026

Vannessa

The elevator doors need to be painted, the carpet seems like it needs to be cleaned in the hallway. The drawers wouldn't stay closed they kept sliding open. The bed was hard

Self

10/10

Exceptional

24 Feb 2026

Eugene

Everyone was great

10/10

Exceptional

24 Feb 2026

Harel

Very helpful

10/10

Exceptional

12 Feb 2026

Dave

Very clean. Great ambiance.

Leisure Self

4/10

Poor

04 Feb 2026

tyona

My room only had 1 pillow. The tissue was used, the vending machines where broke, and it snowed real bad and the snow plow pushed all the snow behind our cars so we had to fight to get out of the snow, and they weren't giving any visitors extra time to stay or another night because we couldnt get out of the snow. I wasnt to pleased about my stay

Leisure Partner

6/10

Pleasant

27 Jan 2026

Harriett

The room and were ok. Police were called for other guests arguing. They refused to refund my unused days booked. Better quality guests, paint touch ups and cleaning welcome mats would improve their rating.

Business_and_leisure Family

8/10

Excellent

26 Jan 2026

nancy

The room was clean, but you get what you pay for in most cases. There was no blanket, but the heater worked well. Even though there is a small kitchen area, there are no mugs or glasses except the two thin plastic ones in the bathroom. It would be okay if you were expecting nothing in the kitchen, but I didn't see anything in the description that mentioned it. Bare bones but inexpensive for the area.

Partner

8/10

Excellent

23 Jan 2026

James

Yes it was

Business

8/10

Excellent

23 Jan 2026

Isaiah

Smell of weed in halls, sketchy residents, but nice staff. Decent gym and convenient for food and small shopping. The rooms are great, old couches though. Worn out for sure

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Keiry

Felt very comfortable sleeping there knowing it was clean & safe , really appreciated the hospitality !

Partner

8/10

Excellent

17 Jan 2026

Rob

Great customer service

Business Family

2/10

Poor

17 Jan 2026

Ewelina

The hotel is very dirty. Could not check out at 6:30am because the front desk was closed . Smells terrible in the whole hotel. Disgusting

8/10

Excellent

05 Jan 2026

Tanja

Spacious, quiet and convenient

Leisure

2/10

Poor

04 Jan 2026

Jon V Carter

Hotel needs to be renovated and rooms are dirty and outdated.

8/10

Excellent

02 Jan 2026

Lashawn

Parking was perfect and is a very good location

Leisure Partner

10/10

Exceptional

28 Dec 2025

Karen

Clean room

2/10

Poor

28 Dec 2025

Valencia

First room we disgusting!!! when I opened the door there were blankets on the floor and trash everywhere. They gave us another room and the cards were not working then at check out tried to get me to pay an extra night.

10/10

Exceptional

27 Dec 2025

Terence

Everything was good.

6/10

Pleasant

19 Dec 2025

Hai

The room was sufficient. The heat seemed inaccurate to the temperature setting, as it felt way too hot even when set to, for example, 64F. The shower door handles were loose. The plastic mattress protector is off-putting, if necessary. Freezer door impacts the light switch when opening and closing it.

Business

6/10

Pleasant

14 Dec 2025

Santhosh

There was no hair dryer. For the people of 4 they kept only two towels which is not enough and was not ready to arrange it when asked.

10/10

Exceptional

02 Dec 2025

Shannell

Great experience

4/10

Poor

02 Dec 2025

Kerrell

Paid for towel service and could not get fresh towels for two days. The gentleman at the desk was very unprofessional.

8/10

Excellent

29 Nov 2025

Babatope

Front desk not accessible by phone. Checked out at about 3am and the front desk wasn’t available. Had to leave the keys in the room before checking out

10/10

Exceptional

28 Nov 2025

LaToya

Pet friendly. Kitchen but no cookware is provided.

Business_and_leisure Pet

8/10

Excellent

27 Nov 2025

samuel

Clean room.

2/10

Poor

17 Nov 2025

Jaimon

The lady was very rude Estrella she lied about availability and refused my stay because I didn’t pay at the desk and paid thru a 3 rd party the elevator was broke and we were on the 5th floor with a handicap uncle with a bad leg they are the worst hotel fire estell and Ashleigh

2/10

Poor

17 Nov 2025

Jaimon

This it the worst hotel the lady Estrell the AGM was rude and refused my service because I booked on a 3rd party hotel she said she had no more rooms when it was 5 available rooms, and lied and said she didn’t have house keeping , then said the room was already booked and wasn’t she discriminated against me and my family, and the Gm Ashley refused to come out to explain, it also was another lady name Brittany that worked at the Virginia wood suites, she was of no help never stay here, they clean every 2 weeks and don’t give u towels or tissue paper

Friends_and_family Family

2/10

Poor

14 Nov 2025

LaVerne

Property was unsatifactory, hair on the bed and shower curtain, toilet seat had black marks, sink and counter top and bathroom wall had residue of makeup and other old substance . Headboard had residue on them as pounted out by my grand daughters. Furniture damaged, dirt on the walls as if dirty feet were on the walls, paint scrathed off the walls, hall smells of dog urine and filthy elevator with mucus like substance on carpet in elevator. Very unacceptable. I was refused a refund. Unexpected for a newer facility

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Sharnette

The staff here are absolutely amazing, friendly and professional.

Self

6/10

Pleasant

31 Oct 2025

Kiki

The hotel room was very basic. The bathroom was clean. The linen was old and there were only 2 pillows. The outside front of the hotel smelled like Marijuana all of the time.

Friends_and_family Family

8/10

Excellent

21 Oct 2025

Geneva

Unfortunately for a Woodsprings Suite, I was surprised that there were NO curtains as I can't sleep with any light coming from the parking lot :(. There was NO coffee pot in the room as I have had in previous Woodsprings Suites, and there was NO coffee available in the lobby first thing in the morning after a night of no sleep. Sorry to mention NO soap or body wash in the bathroom, we ended up leaving out early to head home. The Holiday Inn was in the same area, we now know that would have been better.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Selenthia

Good location

Business_and_leisure Family

10/10

Exceptional

21 Oct 2025

Selenthia

Safe place

Business_and_leisure Family

2/10

Poor

19 Oct 2025

DaeVencia

Terrible staff

Business_and_leisure Family_with_children

2/10

Poor

19 Oct 2025

DaeVencia

Horrible staff and conditions

Business_and_leisure Family_with_children

10/10

Exceptional

12 Oct 2025

eileen abique

Nice staff, very clean property.. though our first night they forgot to provide towels and toiletries that I have to ask again the next morning.

4/10

Poor

09 Oct 2025

Carla

No kitchen...no hair dryer...no coffee...no ironing board... very unsatisfying

Partner

6/10

Pleasant

06 Oct 2025

Carmelo

It was good for a 3 Star ⭐ hotel quiet and convenient.

Business

6/10

Pleasant

05 Oct 2025

Elizabeth

You get what you pay for! Sold out for family weekend meant not enough towels for everyone in our family to each have one, and no extra pillows to be had. Not the worst stay we've had but not the best!

Leisure Family

8/10

Excellent

05 Oct 2025

Marquis

Good stay, room was clean, WiFi really doesn’t work and the doors on the sides do no work for the card

Self

10/10

Exceptional

26 Sep 2025

Haja

Nice experience

Business_and_leisure Family

8/10

Excellent

22 Sep 2025

Don

Everything was good

Leisure Friends

10/10

Exceptional

21 Sep 2025

Joseph

The

Business_and_leisure

4/10

Poor

21 Sep 2025

Angelina

Would not stay again

The staff was nice when checking in. That was the only nice thing lol. We got to our rooms, the floor was sticky everywhere. Our white socks were black on the bottom afterwards. The beds were like sleeping on a slab of rock. There were 3 of us and a total of 4 pillows only. We requested extra and didn’t get them. The pillows were paper thin, it would be different if they were fluffy. The walls were very dirty as well. Especially sad for the price, it wasn’t very cheap.

Friends_and_family Friends

2/10

Poor

18 Sep 2025

Adedayo

The place is just dirty.

10/10

Exceptional

01 Sep 2025

Amber

Big rooms, clean, smelled great

8/10

Excellent

28 Aug 2025

Kevin

Nice room

Really nice room. Great for someone who has a long trip, with kitchen area and fill refrigerator.

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Michelle

Ir was worth the money.

10/10

Exceptional

27 Aug 2025

Aaron

This is my go to every time.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2025

Aaron

I love this place. It’s my first option every time.

Friends_and_family Friends

10/10

Exceptional

26 Aug 2025

Faith

Very cute nice livingable

2/10

Poor

11 Aug 2025

Verified traveler

I never actually stayed at the WoodSpring Suites in Greenbelt, Washington, DC Northeast, due to one of the worst transactions I’ve had on hotels.com. I expect any facility promoted by this platform to meet at least basic hotel standards, especially when charging over $100 per night. This property was an eyesore. Upon arriving at night, I saw people smoking marijuana right by the entrance. The reception area had no functioning air conditioning and was filled with a few unsettling individuals loitering around.
The receptionist immediately told me the hotel was fully booked and that only a “handicapped” room near reception was available. He invited me to see it. The room was shabby, with stained linen, dilapidated furniture, and a strong human odor. It was not a place I would stay in for even one night.
What made the experience worse was the realization that hotels.com had made a reservation that was clearly not guaranteed and had recommended such an unclean, unsafe-looking property. I was left both shocked and disappointed that a platform I trusted could be so unreliable and could promote a place so far below acceptable standards.

Business Family