Name: Towneplace Suites By Marriott College Park
Address: 9620 Baltimore Ave, College Park, 20740, US

2/10

Poor

16 Jul 2026

Nikola

they still people money

Partner

10/10

Exceptional

06 Jul 2026

Esther

Kind staff. Decent breakfast buffet. They are very strict of checking out and they do not room clean everyday. But it was worth price and home

Friends

10/10

Exceptional

16 Jun 2026

Antwi

Nice stay, very helpful staff, good breakfast

10/10

Exceptional

14 Jun 2026

Jennifer

Great for families and breakfast was def a plus!

Family_with_children

10/10

Exceptional

05 Jun 2026

Esmerlin

Love it!!

Family_with_children

8/10

Excellent

29 May 2026

Paul

Basic hotel. Did not turn over the room the second day. Staff was good. Hotel was clean.

Business

10/10

Exceptional

24 May 2026

Kwesi

Excellent property!

Self

10/10

Exceptional

18 May 2026

Jacqueline

I really
My family
And friend really enjoyed our stay at this location. Too bad it was only for one night. The staffs were very friendly, the manager was very understanding and accommodating. They offered a variety of food choice except for the meat, which was port bacon, however, we settled for the eggs. The rooms were clean and smell fresh. Thare were enough of everything for our stay. Thank you, Jacqueline L. and Gwendolyn H

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Amy

The staff was friendly and helpful with any questions or requests we had. The hotel was clean and taken care of.

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Kathryn

This hotel was absolutely top notch! The rooms were great. The bed comfortable, the staff was superb! I cannot say enough good about our stay!! can highly recommend! We were initially a little dismayed because it was farther out than we had planned from DC. But we quickly learned how to use the train and it was great! I know we couldn't have gotten such a good room without paying twice as much in downtown DC and the staff was so great, I don't think we would have received such good service anywhere else.

Partner

10/10

Exceptional

08 Apr 2026

Celia

Rooms were very nice, clean and beds very comfortable

10/10

Exceptional

15 Feb 2026

Alexys

I loved the entire stay. quiet, spacious, customer service was phenomenal

Leisure Partner

8/10

Excellent

13 Jan 2026

Nancy

Room was clean. Staff great and accommodating. Pillows were not great.

8/10

Excellent

09 Jan 2026

Udayan

Nice room. Helpful staff.

10/10

Exceptional

21 Dec 2025

Odane

Room is excellent

6/10

Pleasant

30 Nov 2025

Laure

I rated this hotel 4 stars. It's nothing fancy, just a standard hotel experience that is actually hard to remember! I used the gym, which had one treadmill and one elliptical, both in working order. While everything was functional, I didn't find anything that justifies the high price besides, maybe, its location (still, too far to walk to the stadium). It served its purpose, but I wouldn't go out of my way to stay here again.

8/10

Excellent

23 Nov 2025

Marion

Friendly front desk staff, clean room, fair breakfast

8/10

Excellent

18 Nov 2025

Raymond

Very friendly and accommodating staff

Partner

8/10

Excellent

16 Nov 2025

Andrea

The room wass nice and clean
Staff was nice aswell.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Chevon

Clean

8/10

Excellent

16 Oct 2025

Valeria

Room was clean, comfortable, and met our needs for a short and quick stay.

Partner

6/10

Pleasant

10 Oct 2025

Dionne

Our first room was not clean but management relocated us to a new room.

8/10

Excellent

04 Oct 2025

Cynthia

Clean room.

Business Family

10/10

Exceptional

04 Oct 2025

Jeffrey

Need to buy dishwashing soap for dishwasher. No oven. Otherwise kitchen is fine.

6/10

Pleasant

22 Sep 2025

Mercy

My husband and I used to truly enjoy this property; however, since the change in management, the overall experience has noticeably declined. I want to emphasize that the staff has consistently been friendly and professional, which is the only reason I hesitated to leave this review.

Unfortunately, the issues since new management took over have been hard to ignore: the televisions no longer work, there is now a $10 parking fee, and the WiFi is extremely slow. During our most recent stay (September 12–14), we encountered broken fixtures in the shower, and the final straw was finding a roach in the bathroom.

This is disappointing given how much we used to love coming here. I hope management addresses these concerns, as the staff truly deserves better support.

Business_and_leisure Partner

6/10

Pleasant

19 Sep 2025

Sabrina

One elevator was broken when I arrived and my first room had an AC that didn’t work and I had to be moved to another room

Business

10/10

Exceptional

09 Sep 2025

Brielle

The staff was wonderful and accommodating. The room and hotel was very clean. Parking was easy as well.

Leisure Family

8/10

Excellent

07 Sep 2025

Verified traveler

Was comfortable and close to the University of Maryland. However, the lobby had a sulfur egg smell. The TV in the room had a blue tint.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Verified traveler

I reserved a room with 2 queen beds & instead got a room with two doubles.
The breakfast was good, I wish it was one hour longer.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Pearlie

I've stayed at this location multiple times since 2022 and haven't had any concerns. I would highly recommend it.

Leisure Family

8/10

Excellent

03 Aug 2025

LAGENA

You was able to wash your clothes for free which is very rare! The staff was awesome! Very nice and professional!

Business_and_leisure Family

2/10

Poor

27 Jul 2025

Verified traveler

Expect to pay more fees at the hotel, then what shows you will pay on hotels.com.

Elevators haven’t been serviced/inspected in over a year. The front desk people would rather you charge your credit card than having to deal with issues. Broken glass on the floor near laundry room just gets swept to the corner.

Under cooked breakfast food, cockroaches in the hallway. Definitely won’t be back.

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

Verified traveler

The staff

Friends_and_family Friends

10/10

Exceptional

28 Jun 2025

Eubie Sta

Complimentary breakfast selection could be better

10/10

Exceptional

24 Jun 2025

Krishna

Conveniently located close to College Park, right on Rte-1 (Baltimore Ave)

The room is well stocked with a stove, fridge, microwave, dishwasher, lots of pots/pans, plates and cutlery.

Good breakfast options - oatmeal, omelettes, etc besides bread, bagel, cereals. The waffle maker was very popular.

The front desk staff and others were very friendly and helpful. The TV in my room was not showing all colors - they changed my room immediately.

The TV had multiple streaming options besides Youtube, Netflix and Prime. I liked PlutoTV where I could watch old TV shows from 80s.

Unfortunately, the Internet on the TV stopped working on Thursday evening and despite repeated reminders to the front desk and assurances that the tech. staff were working on it, it was not resolved till Sunday morning when I checked out. Hence, I couldnt watch the Streaming videos after all.

Business_and_leisure Family

10/10

Exceptional

18 Jun 2025

kyra

Nice clean rooms and friendly staff. There was plently of parking in the garage which was very convenient, there is an over night parking fee though of $10 a night.

Leisure Friends

10/10

Exceptional

12 Jun 2025

Enrique

Very clean great parking, washer room. Excellent location close to the University

Business_and_leisure Family

8/10

Excellent

06 Jun 2025

Ronda

Very nice suitebthat had all t

10/10

Exceptional

27 May 2025

Bryan

Clean, comfortable room. 1 BR suite is spacious. Breakfast was good. 24-hour fitness center. Parking in garage underneath the hotel was convenient.

Leisure Family

10/10

Exceptional

21 May 2025

SANKARRAMAN

Clean room and good facilities. TG at the reception was very warm and friendly. This hotel is very close to the University of Maryland and also close to ahopping facilities. We usually book here whenever we visit our son at UMD and it never disappoints.

Leisure

8/10

Excellent

03 May 2025

Margaret

We stayed at Towneplace Suites just one night while we were packing up our daughter's apartment at the end of the semester. We liked that there was plenty of parking close to the hotel. Our room was more spacious than most hotel rooms we have stayed at (given that there was a mini-kitchen and dining table in the room). Even though the hotel is right on the main road, it was very quiet. The air conditioning system controls had been updated recently and were very easy to use. Our stay included a continental breakfast which was well-prepared and well-stocked.
The one odd thing - The bathroom was recently renovated, spacious, and clean (good). Instead of a shower curtain, there was a plexiglass wall that only extended about halfway across the shower, so the floor invariably got quite wet. Other than that, it was a wonderful stay!

Business_and_leisure Family

10/10

Exceptional

21 Apr 2025

Khenya

Friendly staff, clean hotel

10/10

Exceptional

13 Apr 2025

Alfred

Found a insect in my bathroom

Family_with_children

6/10

Pleasant

12 Apr 2025

Shirlee

Could have been better

The actual room was fine, but housekeeping NEVER left fresh towels or washcloths and we had to go pick them up when we needed them. Also, I was told by hotels.com there was free onsite parking and the hotel charged a daily fee. Not too happy with this stay.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Steven

Very nice

Leisure Partner

10/10

Exceptional

29 Mar 2025

josephine b.

The room was very neat

6/10

Pleasant

10 Mar 2025

Weston

Stay was satisfactory, nothing spe

Location was not as expected. They also charge a pet fee, which we weren’t aware of. Room sounds travel, we had a person above us walking around and we could hear them until 3am.

Friends_and_family Family

10/10

Exceptional

22 Feb 2025

Portia

Hotel was very clean and staff was very friendly.

Leisure Family

6/10

Pleasant

21 Jan 2025

Leslie

There were issues with our keys at check in. It took a long time to get the keys to work for our room. The bed was hard, and the sheets were very rough. The shower is one of those with no door (half open). I personally do not like that (might work for others). The breakfast had limited options.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2025

Kimberly

It served the purpose for our family. Could use a little direction on how to enter the property without ice and snow at the entrance

Business_and_leisure Family_with_children

10/10

Exceptional

02 Jan 2025

Justin

Very good

Leisure Friends

10/10

Exceptional

25 Dec 2024

April

Great hotel!

Very comfortable hotel with great amenities. Friendly staff. The hotel is newer which is a plus. Quick walk to ihop if you sleep through the free breakfast. We’ll be back again!

Friends_and_family Family

6/10

Pleasant

15 Dec 2024

Oksana

Too expensive but not good enough

The best part of the room was the shower - spacious, with the faucet opposite the water spout so that you can wait till the temperature is good and then get in. The room is bib but very basic. The coffee pot in the room was not working properly - water was stuck on top of the filter. Breakfast choices were very basic - I have not seen such small selection for a while...And it had hands down THE WORST pull-out couch I have ever slept on. I had to be extremely creative to be able to get some sleep on it. All in all - not enough value and attraction for a rather steep pricing. Will not stay there again for sure.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Dominique

Home away from home!

Cozy home away from home for small families!

Friends_and_family Family

10/10

Exceptional

02 Dec 2024

Jennifer

Perfect stay. Food variety was great. If i could make a suggestion, it would be invest in pet area (it was not bad at all but ok). I was very comfortable hotel for me but know some things can be added to pet walk area to make it amazing.

Leisure Pet

2/10

Poor

06 Oct 2024

Carlos

Staff stealing personal stuffs

I stayed for a weekend, came all the way to se my daughter, left my stuff at the hotel came back few things where missing from my luggage, gucci sandals and few fits. Called the costumer service to see if they can do something about it, not a single persone could help me. Very disappointed staff that clean the room stealed and touched my personal stuffs. Not coming back for sure, had a terrible experience.

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

Stephanie

Only stayed one night but it served its purpose and was a nice room. Was a lot smaller then I expected considering the price though.

Leisure Friends

10/10

Exceptional

15 Sep 2024

Brittany

Great

Leisure Partner

2/10

Poor

05 Sep 2024

Sylvia

I chose this hotel based off the good reviews and location to my family! So I wanted to love it, however I cannot! My flight was canceled and this hotel refuses to refund my money! Why should I pay for something I didn't get to enjoy?

Leisure Family_with_children

10/10

Exceptional

16 Aug 2024

Korrina

Only thing is was missing was a pool for the kids.

Business_and_leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Aidong

Great experience. Very nice clean place.

Leisure Family

6/10

Pleasant

11 Aug 2024

Carla

They do not pick up the room, tgat should be mandatory and if not, the price should match the services.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Aug 2024

Orna

A good stay. Location was good.

8/10

Excellent

29 Jul 2024

Kelly

Front desk staff was helpful and friendly at check in!!!

Business_and_leisure Family

8/10

Excellent

25 Jul 2024

Domenica

We had a very comfortable stay here for 2 nights while we were visiting universities in the DC area. Convenient location to Univ. of Maryland and to the highways. Facilities seemed new, parking was plentiful with the garage below the hotel, breakfast was fine. The coffee at breakfast was good, nice and strong! The gym had several good machines, though only one treadmill. Guest laundry had modern machines -- I didn't use them, but saw them while going to gym. We had a studio suite which we found too small for our family of 4. Though the bathroom, and especially the shower, was spacious, we could have done without the kitchen for more space. So, not really a \"suite\" as we usually book, with a couch, just a smaller hotel room with a kitchen and armchair. Nice to have a table for 4, but it ended up as a storage space because there was very little floor space available. Check in was smooth, though not particularly welcoming -- no smile, monotone. The woman at the desk when we checked out, however, was much friendlier and genuine. Overall, we were happy, and would stay at this hotel brand again, but wouldn't use this kind of room again.

Business Family

8/10

Excellent

17 Jul 2024

Joseph

I was there for a week with my family. The hotel offers free breakfast and free wash and dry which was a plus. The place is very clean, quiet and the rooms are spacious. I would recommend this hotel.

Business_and_leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Bryan

The place are brand new. Everything was great and will recommend this place to anyone want to stay.

Leisure Family_with_children

8/10

Excellent

13 Jul 2024

Brenda

There was a weird odor in the room, but it was clean and comfortable.

Business_and_leisure Partner

10/10

Exceptional

06 Jul 2024

D.

Great staff.

10/10

Exceptional

04 Jul 2024

Shontal

Easy to get to, clean, and lots of food choices nearby

Leisure Partner

8/10

Excellent

02 Jul 2024

Deborah

It's always a pleasure to stay at this property.

Leisure Self

10/10

Exceptional

22 Jun 2024

Tiffany

Pleasantly surprised

This was a great hotel for the money. Clean and spacious for 4 people.

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

Verified traveler

Had a great time! Clean , good location and affordable.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Karen

Staff was extremely pleasant, room was clean and comfortable.

Leisure Family

2/10

Poor

08 Jun 2024

Julius

I recently stayed at your establishment; Towneplace Suites located at 9620 Baltimore Avenue, College Park, MD, 20740 from Saturday May 25- Sunday May 26, 2024. Upon my check-in one of your employees(night supervisor) was not pleasant at all. He seemed to catch an attitude when I was asking him questions as if I was bothering or annoying him regarding an issue I had with my room. I received my room key for room 207. Upon entering my room, there were roaches crawling around. I killed the ones I could, took a picture of it and immediately headed back downstairs with my family to ask for my room to be switch. I don’t think it is fair for me to stay in a room that has a pest problem. When I went to explain to the supervisor, what the issue was, he immediately caught an attitude and stated “that I was big and loud to shut up and listen to what he has to say about this issue’ he started speaking to his coworker in their native languages. Which I find to be very rude and disrespectful as I was unable to interpret what they were saying. So I have no idea if they were talking about myself and my family or what. It was in the moment I felt that my business wasn’t valued nor was I as human. I showed him the picture of the dead roaches just to prove my point. However before he would even begin to switch out my room, he sent his coworker to the room to verify what was being said was true. It’s a lot more to write, but I was only given 1500 characters

Business_and_leisure Family

10/10

Exceptional

06 Jun 2024

John

Convenient place near my high school reunion.

Leisure Self

10/10

Exceptional

03 Jun 2024

Julie

Fairly new facility. Great staff and room.

10/10

Exceptional

02 Jun 2024

Deepa

They were pretty good. Really appreciate the service

Friends_and_family Family

4/10

Poor

23 May 2024

shanique

Did not like how my mother was treated initially, and was unable to use the AC unit in the room. At the conclusion of the stay, the desk clerk attempted to recover the situation which was much appreciated but it was too late at that point.

Business Family

10/10

Exceptional

21 May 2024

Jean

Great place to stay for a family

Leisure Family

10/10

Exceptional

21 May 2024

Linda

Our room was clean and a nice size. Convenient parking and breakfast , great for a quick visit to the local university-

8/10

Excellent

19 May 2024

Lionel

Excellent studio accommodation with kitchen amenities and updated rooms. However, toilet was blocked twice and though they fixed it the first time, there wasn’t anyone available to unclog it the second time and they only had one plunger that was loaned out to a guest. This incident marred an otherwise comfortable stay.

Leisure Family

8/10

Excellent

19 May 2024

Andrea

Great location near UMD and comfortable and quiet rooms. This was our third stay here and the only time we did not have a suite, which is preferable. The room was pretty clean and I do yoga so I get a good view of carpets! My only suggestions are to have breakfast until 9:30 and to add a few healthier choices such as greek yogurt.

Friends_and_family Family

10/10

Exceptional

14 May 2024

Donna

Tons

10/10

Exceptional

01 May 2024

Jude Dinesh

Good place to stay

Leisure Family

2/10

Poor

27 Apr 2024

Kaleigha

Charged twice for one night stay

Was charged twice (once by hotels.com and once by the hotel) upon check in. The hotel said they would refund me for the error but haven’t. I am very upset with their overall demeanor for their error.

Friends_and_family Family

10/10

Exceptional

23 Apr 2024

Diane

Great property

6/10

Pleasant

21 Apr 2024

Dana

Not the greatest location. Just a few miles away it is much nicer. Did not understand why parking was $23/night when it is literally just the parking lot to the side of the building. Was traveling to numerous states that week. Stayed in 3 other hotels between VA, MD and DE. Parking was either free or not more than $10. 2 of those hotels had garages. Breakfast was a mad house both mornings with people pushing and shoving to get food. Would not stay here again

Leisure Family

6/10

Pleasant

08 Apr 2024

Kimberly

Covenient location. Available parking. Nice kitchen amenities. Breakfast is bare bone almost minimalist but it will get you by long enough to go get food elsewhere. Queen beds are really only full size. Really, really need to bring back daily housekeeping, especially in a place where all rooms have full sized kitchens. Garbage needs to be changed daily in rooms without having to ask

Leisure Partner

8/10

Excellent

04 Apr 2024

Rong

Decent price

Leisure Family_with_children

6/10

Pleasant

30 Mar 2024

Marcus

Overall had an average experience, rooms were very clean and appeared new. Staff was not overly friendly and only chose to clean rooms once every 2-3 days which was disturbing. Area around hotel is very desolate for finding food unless you have a car.

Leisure Family

10/10

Exceptional

22 Mar 2024

France

Petit séjour parfait, lit confortable avec cuisinette.

Friends_and_family Friends

6/10

Pleasant

06 Mar 2024

douglas

We had a room on the 2nd floor with a kitchenette. It was convenient to cook when we didn’t want to go out. Housekeeping did a great job of cleaning the room while we were out.

We had the misfortune of having extremely loud guests staying in the room above us. After the 2nd night of little sleep, we notified management. They informed us those guests checked out that morning. That night we had more noisy guests above our room. Next time I’ll ask for the top floor.

We returned to our room at 8PM on our last night to find neither of our room keys opened the door. Management reprogrammed our same keys which still did not work. He came up and tried his master key which also did not open the door. After 20 minutes he finally got us in the room by manually opening the door. He informed us the batteries were dying and would have someone from maintenance replace them the next morning. When maintenance arrived, his master key opened the door just fine. He said he didn’t believe it was an issue with the batteries but replaced them anyways. Not sure why the night manager didn’t try programming new keys for us. If it hadn’t been such a long day of sight seeing we would have been more understanding. We all were dog tired and just wanted to lay down. Hopefully future guests don’t have to experience what we did with noisy neighbors and issues with room keys.

Leisure Family

10/10

Exceptional

29 Feb 2024

Paul

The most cleanliness place we have ever stayed at. The room was great the breakfast was superb, stff was very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

04 Feb 2024

Verified traveler

Great stay and would DEFINITLY stay again.

Start to finish this was a top notch stay. Friendly and welcoming staff, spacious and exceptionally clean room, nice breakfast selections, and a quick drive to the XFinity Center. Highly recommend!!

Partner

8/10

Excellent

04 Feb 2024

Ann

Check in was seamless. Checked in online and picked up keys at the desk. Staff was super friendly. Lobby was spacious and there was a small sitting room off the lobby. Room was clean overall tho a few spots needed to be wiped off better. Lite breakfast available. If you mind noise, try to get a room that is not at the front of the building. We would stay here again.

Leisure Family

8/10

Excellent

03 Feb 2024

Kaitlyn

The hotel and room were clean. Was a little disappointed in the continental breakfast. I came down around 9 and a lot of things were out (no bacon or eggs).

Self

6/10

Pleasant

30 Dec 2023

Michelle

I found 2 roaches in room 106..I love the hotel, it's too bad more staff can't be afforded to keep building cleaner

Business_and_leisure Partner

8/10

Excellent

30 Dec 2023

ATA UR RAHIM

We stayed around this past Christmas weekend and had a suite booked which was amazing. Staff was great except for the night girl on the front desk (probably Saturday night) who was lazy and unprofessional. Otherwise I would give 5 stars.

Leisure Family

8/10

Excellent

26 Dec 2023

Beverly

Loved the room. The shower area was awesome