Name: DoubleTree by Hilton Washington DC Silver Spring
Address: 8777 Georgia Ave, Silver Spring, 20910, US

6/10

Pleasant

01 Aug 2026

christopher

Didn’t like that we had to pay for
Parking. Bartending staff not real friendly. Properly was clean and well located.

8/10

Excellent

29 Jul 2026

Victoria

Great customer service, excellent water pressure in the bathroom. The mattress was terrible, we slept crooked on one spot to make it work. I enjoyed the yummy cookies given at the front desk.

10/10

Exceptional

24 Jul 2026

dawit

My third time to this hotel and one of my favorite hotels.

8/10

Excellent

22 Jul 2026

Pratap

Reception and cookies

4/10

Poor

21 Jul 2026

Robin

The property was hard to get to, parking was not well signed.
Staff wasn’t polite or helpful.
Got to room, sheets were dirty and stained and had to call to have changed
Disappointing for what we paid
No coffee in lobby

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Wendi

The garage was not clean, below par for such a fine hotel. The carpets are overdue for change in rooms. Great staff!

Partner

8/10

Excellent

20 Jul 2026

Wendi

You might appreciate that parking is close by (under the hotel/garage floor).
The staff is quite helpful. I really appreciated the prompt, professional and very kind service rendered by Tammy, the front desk representative. She is good!

Partner

2/10

Poor

20 Jul 2026

Angel

Breakfast cost $46 for 2 people for a half behind buffet

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Betty

Hotel super clean and the staff was very friendly.

Family

8/10

Excellent

19 Jul 2026

Majorie

FYI Parking is $26 a night and breakfast is $22 for buffet

Partner

10/10

Exceptional

19 Jul 2026

FREDERICK

Clean and tidy

Friends

10/10

Exceptional

18 Jul 2026

Erren

Great room, great staff, great location

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

Very nice the Starbucks attached to facility. Overall good experience.

Family

8/10

Excellent

15 Jul 2026

Nina

Hotel is ok, a little dated, but in a prime area and safe. Parking structure under the hotel is scary and accommodates more smaller vehicles.

Family

2/10

Poor

15 Jul 2026

Angelica

Pretty disappointing.

When we checked in, the front desk supervisor wasn’t very welcoming. She was warm and friendly with the couple ahead of us, but noticeably less so with us. We also noticed the lobby wasn’t very well kept, but decided to just see what the room looked like.

As soon as we got to our room, there was a bug on the wall. The decor was nice, but the bathroom was not clean. The shower had a dirt ring, black mold, and dirty grout. Then I went to dry my hands and found multiple hairs stuck in the towel. We grabbed our stuff and immediately booked another hotel.

When we went downstairs, we showed the front desk pictures of everything. There was no argument about the condition of the room, but instead of trying to help, we were told we’d have to work with Expedia for a refund, and they couldn’t do anything once we left the hotel. Seemed like they didn’t want to deal with the situation.

Cleanliness is the bare minimum, and make sure to read the reviews before staying here.

Partner

10/10

Exceptional

14 Jul 2026

Emily

My family enjoyed our stay here. It was a nice location and an easy walk to the Metro and dining options. It is also just under a mile to the Sligo Creek Parkway, which is a beautiful trail for runners and bikers, with lots of playgrounds along the route. I'd happily stay here again.

Family_with_children

10/10

Exceptional

13 Jul 2026

Getachew

Everything at the hotel was very good. It was clean, comfortable, and I felt safe during my stay. However, I have one small suggestion for improvement.

In the United States, bottled water is inexpensive. The hotel provides two bottles of water only at check-in, but they are not replenished during the stay. It would be much better if the hotel replaced the two bottles with fresh ones every day or at least checked whether guests needed more water. This small change would greatly improve the guest experience.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Lolita

The room was very clean and spacious,breakfast was very good parking was good

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Trevor

I really enjoyed this property this time my wife and I came into town for a 1 night visit . This was our second trip to this property the location for our needs was perfect. The check in was immediate and professional which was good. The staff member (Leo) was professional and courteous she was the bomb funny, professional and about the business at hand . Hats off to her because of my experience with this caliber of person makes it very easy to do business with this company.
The room was clean the pool was good obviously the service was exceptional the parking area was available and ok .
In conclusion I will definitely be returning to this property THANKS LEO AGAIN.

Partner

10/10

Exceptional

12 Jul 2026

Charlene

Clean room and friendly staff.
Love the warm cookies!

Family_with_children

10/10

Exceptional

12 Jul 2026

Brittney

Overall my experience was great! The rooms were clean and the hotel looked up to date and modern. Parking was conveniently located in the parking garage with a one time payment with in and out privileges. Great staff as well.

Partner

2/10

Poor

07 Jul 2026

Robert

we did not stay it was so terrible. I need to have my money returned. Arrived late at night and there was no parking, the clerk was rude, eventually we left.

DISASTER

I have been hilton Honors for >25 years.

10/10

Exceptional

07 Jul 2026

Jeffrey

I really enjoyed my stay at the Doubletree by Hilton and would definitely recommend it.

Pros: (1) the staff was SO FRIENDLY and helpful all the time, absolutely all the time (2) the bed was heavenly (3) AC worked perfectly and kept me very cool in 100+ heat (4) super quiet, no noise at least in my room (5) I personally enjoyed the breakfast buffet very much (and their staff was great also) but might be high for a family on a budget ($22ish (plus tip) per person.

Bonus: If you are good shape or don't mind a tiny Uber ride ($10ish), Silver Spring Station (Red Line) is only 1/2 mile away (reasonably safe walk even at midnight), and from there you can get immediately to Union Station (15 minutes) with AMTRAK, in the heart of the city or anywhere else within DC about a total of 20-25 minutes (maybe with a super easy transfer). I am from NYC, and DC's Metro System is amazing. However, I did mistime the trains once (they shut down around midnight be careful and check) and it was only through the Grace of God I was able to find a city cab to take me back ($40-45 plus tip) bc Uber, that particular night, wouldn't fetch me for some reason.

Also: During July 4th, I scored a room for only $137 night plus tax. Great deal for the service and somewhat higher endish feel.

Self

10/10

Exceptional

06 Jul 2026

Eric

Great

4/10

Poor

06 Jul 2026

Sakshi

This property nickle and dimes you for everything. No parking included, no water, nothing

10/10

Exceptional

06 Jul 2026

YONAS

Nice

10/10

Exceptional

05 Jul 2026

Susan

Good neighborhood. Staff personable and very helpful. Underground parking for cars. Starbucks right in hotel

Partner

8/10

Excellent

05 Jul 2026

Michael

Staff and cleanliness were excellent. The only issues I had was the AC in my room did not function. I discovered later other people had the same issue. Ive never had a compliant about any Hilton stay, so this was disappointing. The staff was very apologetic and I don't blame them. The hotel should spend a bit more to improve the climate control. Other that I had a good time.

Self

8/10

Excellent

03 Jul 2026

David

I love the location. It's next to a lot of great restaurants, stores, and activities. It's also close to a Metro stop. The hours for the hotel restaurant and bar are not ideal. It closes at 9pm. The bar should at least be open to 10pm or 11pm.

Self

10/10

Exceptional

25 Jun 2026

Brigid

Delightfully surprised by the hotel, room, view, amenities and shower, having just returned from a long stint in the UK. Charming staff too!

Partner

8/10

Excellent

25 Jun 2026

Evin

Everything was good in general, except for the AC in the room. it was ancient and very loud. like it woke me up in the night kind of loud. I kept the room warmer than I usually would because I really didn't want the AC to kick in.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Julie

The hotel was very nice. However, I do not recommend paying more for the city view. Our city room view on the 15th floor had a small window and it faced another building. In addition, the a/c wouldn’t cool the room lower than 71 degrees, the body soap pump was empty, and they only provided one k-cup. Otherwise everything was good and the location was convenient.

Partner

2/10

Poor

20 Jun 2026

Shoghi

Very bad experience. Not going back there

Family

2/10

Poor

20 Jun 2026

Tasha

I was bitten all over my arms and legs just from sitting in the lobby trying to get checked in. My room was sub par for the expensive price. The bathroom wall had a hole in it dirt in the corners, shower was old and in kept. No exhaust fan was in the bathroom so it was extremely hot and no real air flow. For what they charge the room simply didn’t measure up. The staff was ok. They were friendly and somewhat accommodating. 4/10 do not recommend

6/10

Pleasant

19 Jun 2026

JAIRON ISRAEL

Not that good!!!

Family_with_children

8/10

Excellent

19 Jun 2026

Vivette

Our room was clean, and the staff was friendly.

Family

10/10

Exceptional

19 Jun 2026

Rahimah

I loved the cleanliness of accommodations, the staff were friendly, I wish they offered complimentary breakfast and an earlier check in.

Family

10/10

Exceptional

18 Jun 2026

Amber

excellent location with lots of ammenities.

Partner

8/10

Excellent

17 Jun 2026

Chasity

Overall, I had a pleasant stay. The check-in process was fast, smooth, and efficient, which made arriving at the hotel stress-free. It was also very convenient to have a Starbucks located within the hotel.
The restaurant staff were friendly, attentive, and provided excellent service. However, I felt that the food prices were a bit higher than expected for the quality and portions offered.
The room was clean for the most part and comfortable during my stay. The only issue I encountered was in the bathroom, where I noticed some hair that appeared to have been missed during cleaning.
I also appreciated having access to the gym during my stay. It was clean, well-maintained, and a nice amenity to have available.
My biggest complaint was the parking cost, which was extremely expensive and added a significant amount to the overall stay.
Despite a few minor issues, the friendly staff, convenient amenities, and efficient service made for a generally positive experience

Self

10/10

Exceptional

16 Jun 2026

Rachel

Having Starbucks on site was awesome. It made for a quick and easy breakfast option for my family and I. The pool was great. Loved the rooftop feature. However, the hours were terrible. It was 11 AM to 8 PM. We were generally out of the hotel well before 11 AM to go do stuff. By the time, we would get back to the hotel, the pool was either closed or closing within minutes of our arrival. Otherwise, the hotel itself was very clean and spacious. The staff did an amazing job with ensuring the beds were made, trash removed, and towels replaced. We also liked the lobby areas that the hotel had. It was nice to meet other friends locally in the lobby too. The metro was nearby so it made going into DC very easy! Would definitely consider staying here again!

Family_with_children

6/10

Pleasant

16 Jun 2026

Latasha

Here's a polished version of your complaint:
I was very disappointed to learn that I had to pay an additional amount night for incidentals. This fee should have been clearly disclosed before booking rather than being presented as a surprise upon arrival. Transparency about all costs is important when making travel arrangements, and I would have appreciated knowing about this charge in advance so I could plan accordingly. This unexpected expense negatively impacted my overall experience.
Because of the lack of upfront disclosure regarding this fee, I cannot give a higher rating. I hope future guests are informed of all charges before they book.

Family

8/10

Excellent

09 Jun 2026

Stephen

breakfast buffet is too expensive. For that price it should a better selection

Partner

8/10

Excellent

09 Jun 2026

Brittani

The hotel was nice, a little dated and could use some upgrades in the room but it was a clean and quiet space for my trip. The staff from the front desk to the maintenance people were very nice and helpful. The area surrounding the hotel was nice and safe, even when I had to come back late. I didn’t try the amenities, but the starbucks on the first floor was very convenient. There are also alot of shops and restaurants nearby that are in walking distance. Overall i enjoyed my stay and would come back again!

Self

6/10

Pleasant

07 Jun 2026

Nwaka

Checked in late at night. My room had a soiled bed. Went down to the reception to inform the front desk staff - not sure he believed me. Came down again after half hour requesting clean sheets again. He sent sent security with a set of bedding. Showed him the soiled sheets and he went to get a second set of bedding (2 queen bed room). He wanted to make sure we had two sets of clean bedding. Upon checkout, the lady at the front desk was very apologetic about the my ordeal. Other than the soiled sheets, stay went well. Nice location.

Family

2/10

Poor

07 Jun 2026

Sadaf

The room was extremely dirty. Someone left a hat in there so it definitely wasn’t cleaned thoroughly. The AC went had loads of dust and the bathroom had mold all over the tile and the faucet handle was broken.

Self

6/10

Pleasant

07 Jun 2026

Danilo

I didn’t like the noisy air conditioner

Family

10/10

Exceptional

07 Jun 2026

Prince

Miss Lisa was a great person checking me in. She does a good job

10/10

Exceptional

01 Jun 2026

Mirna

Great hotels, the hotel is nice and feels renovated, rooms are clean and no funny smells.

Self

8/10

Excellent

26 May 2026

AL

I liked the area it was in and the staff was great.

8/10

Excellent

24 May 2026

Tiffany

There is no microwave in the room, I hated the shower head and the elevators take forever to come at times but other than that the hotel is good I really enjoyed my stay. Staff is nice and they made sure you felt welcomed. Thank you

Partner

10/10

Exceptional

24 May 2026

abdul

Very good stay

10/10

Exceptional

23 May 2026

Sessen

Great location

Self

10/10

Exceptional

23 May 2026

Greg

Friendly helpful staff. Great room. Good restaurant with nice waitress. One suggestion would be to put a sign up where to pull in to register off the main road. \"Hotel registration and parking\"

10/10

Exceptional

21 May 2026

Inessa

Satisfied

Family

8/10

Excellent

18 May 2026

Donna

Customer service at the property was top tier. They welcomed me with a smile and quickly checked me into the property. Each subsequent time they seen me the remembered who I was and made iy a point to ask how was I enjoying my stay and if there is anything they could do for me

Self

6/10

Pleasant

17 May 2026

John Capriglione

The cleaning crew did not replenish bottled water, coffee packets.

Partner

10/10

Exceptional

17 May 2026

Denisa

10/10 clean and comfortable

Friends_and_family Family

4/10

Poor

16 May 2026

Charles

Understaffed, long and slow check in, slow elevators, expensive parking, stairs inaccessible, and bed was hard and lumpy.

Family

10/10

Exceptional

15 May 2026

Darnese

I wish I didn't have to pay for parking. I really need a microwave in my room. Other than that,I enjoyed my time😊

Partner

10/10

Exceptional

11 May 2026

Hagos

none

10/10

Exceptional

10 May 2026

Ronald

Clean and quiet, great value for the cost. Will definitely stay again.

Partner

2/10

Poor

09 May 2026

Joseph

Staff were incredibly unhelpful and quite rude.

Self

10/10

Exceptional

03 May 2026

Laurie

Conveniently located, clean and modern, spacious lobby & a Starbucks on premises. And warm cookies at check-in! What more could you want!

8/10

Excellent

03 May 2026

Lynne L

We booked our reservation through Hotels.com, which we have done numerous times before without event. They did not have our reservation when we arrived, but we were able to rebook. Front desk implied it was hotels.com’s fault. Called hotels.com and there was a mildly helpful woman who was clearly outsourced from India who tried to resolve but front desk wouldn’t answer their call. After we noticed a charge on our credit card from the original reservation, the front desk “found” our original reservation. Unsure who was at fault here, as fingers were pointed in both directions. We did get an extra cookie for our hassle. Room was perfect.

Partner

8/10

Excellent

01 May 2026

Janet

We really like this hotel—the staff are terrific! Beds are ok, love the dining area and Starbuck’s in the lobby!

Partner

10/10

Exceptional

30 Apr 2026

tewodros

Good service

Partner

4/10

Poor

28 Apr 2026

Nichole

Expensive stay but close to many restaurants and the concert venue I had tickets to. Had to pay for parking in the hotel's underground garage, which was $24 overnight. When in room, went to sit on sofa and found a dead bug on the cushion. Bathroom didn't have soap next to sink but a bottle mounted to wall that read \"lotion\" and was just lotion so had to use body wash from shower to wash hands. Breakfast cost over $20/person so we didn't eat at the hotel. Also found extra charge on credit card but got the run around when trying to call and find out what it was for. Wouldn't stay there again and would never recommend to my friends and family.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Kyomi

The breakfast menu was fresh and the staff was very thorough.

10/10

Exceptional

25 Apr 2026

Bonnie

Parking was easy; great location for hopping on the Metro and for finding nearby interesting places to eat.

10/10

Exceptional

25 Apr 2026

Lora

Was a nice hotel convenient for our needs

Partner

6/10

Pleasant

23 Apr 2026

Shelly

Lighting is dim in room. Entryway is big, which leads to hearing more noise in the common hallway. Shower curtain takes up too much shower space. No hand soap at bathroom sink.

6/10

Pleasant

22 Apr 2026

Malky

Poor mantained. No cups in gym room water cooler, no bags in the trash. Tissue box and soap dispenser were empty. Toilet has 1900 style bath and shower curtain. But staff was very nice and helpful.

Partner

8/10

Excellent

20 Apr 2026

Michael

It was a nice stay. Clean room. Nice location. Would recommend better communication and friendliness. Some employees did not seem happy to be there and it showed.

Family_with_children

10/10

Exceptional

20 Apr 2026

Yolanda

The front desk staff were so friendly! The lady let us know of all the amenities included in our stay as well as set us up for our new Hilton membership to help us with parking and future endeavors. I will return if I ever find myself back in Silver Spring!

Family

6/10

Pleasant

16 Apr 2026

Hitay

Clean room, but the building is old. In the morning the elevators were not working for a while

Self

6/10

Pleasant

15 Apr 2026

Jonathan

Parking was a complete disaster. Had to pay extra which I was not aware of, and it was not predominately shown. Parking was very low, and my van got stuck. Some staff were helpful, others were completely unhelpful. Room was fine. Would not return.

8/10

Excellent

15 Apr 2026

Michael

Ok hotel. A little dated.

8/10

Excellent

13 Apr 2026

Charles

A/C never went below 73 degrees. Front desk associate was not formal and did not set my room key properly. I then needed to come back to the desk and wait 30 minutes to be seen again. The desk associate seemed annoyed that i had a issue and another associate had to resolve the problem.

4/10

Poor

13 Apr 2026

Frederick

Parking of $25/day was unannounced and confusing with the little entry/exit gates. I hesitated to go in and out because the garage access/exit was so bad.

there were hardly no amenities, refrigerator, micro-wave, etc.

10/10

Exceptional

11 Apr 2026

Michele

Disappointed there was not a refrigerator and or microwave in the room

Family

10/10

Exceptional

11 Apr 2026

Samantha

Clean room, amazing staff, and parking was made easy

Partner

2/10

Poor

11 Apr 2026

candida

Breakfast was not included. Parking is on the street. They have Parking garage , but they rent it for $27 per night. The room cleaning was so so.

Family_with_children

10/10

Exceptional

06 Apr 2026

Jason

Perfect location for a visit to downtown silver spring. Clean & quiet updated rooms with Comfy beds.our room was directly across from the elevator and we weren’t disturbed once all weekend.
I think the room needs a microwave

10/10

Exceptional

05 Apr 2026

vivek

clean room. good 1 day stay.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Cheyanne

Clean room , great service

8/10

Excellent

02 Apr 2026

Gabe

First room we were given was hot and smelled of something burning, like the fan in the AC. Hotel staff quickly accommodated us in another cool clean room. Hopefully they checked the equipment in the first room immediately. The rest of the stay was pleasant. Only complaint was the noisy AC turning on and off.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Sydney

Overall, the trip was nice. My only complaint would be the lack of warmth from the front desk attendant when checking in. They were very curt and seemingly annoyed when I asked about parking. Otherwise, the stay was fine.

Self

2/10

Poor

30 Mar 2026

Stacy

Upon checking in, the room key didn't work. Engineering had to check that the combination of room keys and a special key was able to get me into my room. It was a room with a connecting door - and I heard the couple in the next room fight all night. In the morning, a mouse shot from under the window behind the couch. Needless to say, i was ready to leave.

Self

10/10

Exceptional

29 Mar 2026

Angela

Shower curtains were stain on the inside

Family

10/10

Exceptional

28 Mar 2026

James

Great place to stay. Very clean and great parking. Breakfast was very good as well.

Family_with_children

8/10

Excellent

28 Mar 2026

Randy R.

Yes the breakfast was pretty good. The food was fresh and plentiful. I had the buffet...

Family_with_children

10/10

Exceptional

27 Mar 2026

Dion

Good stay

10/10

Exceptional

24 Mar 2026

Lindsay

Very enjoyable

10/10

Exceptional

23 Mar 2026

Joshua

Fantastic!

10/10

Exceptional

23 Mar 2026

Tara

Clean room staff was accommodating and professional

8/10

Excellent

22 Mar 2026

Dashay

Clean, great staff

Partner

10/10

Exceptional

20 Mar 2026

Jason

The rooms were comfortable and basic amenities were provided which leads to a functional feel vs elegance.

The staff was by far the best part of the stay. From the time I checked in until my departure I have nothing but good things to say about the staff.
The restaurant and bar Mica was spacious and comfortable. A very nice selection at the bar and the food menu was also a pleasant surprise. Blanca and Hana waited on us for a Saturday evening meal and drinks and they too were especially helpful, attentive and provided outstanding service that should be complimented! If you find yourself at that bar ask Blanca for an Emerald Gimlet (it's not on the menu) and you will be pleasantly surprised!

Self

4/10

Poor

18 Mar 2026

Yarui

Breakfast and parking arenot included in room fee. Charge for $22 for Breakfast when was told Breakfast would be included

Family

6/10

Pleasant

16 Mar 2026

Alvin

You should have complementary breakfast. You serve the exact same breakfast as hotels that do. Powered eggs. I have a big 1500 Ram pickup truck. Paid for twenty four hour parking, only six spaces big enough for trucks and Vans. I had to search around for a parking spot, after making a turn I hit a wall scraping my truck trying to come out of the garage

Self

8/10

Excellent

15 Mar 2026

Joseph

Convenient location. Fair price.