Hilton Garden Inn Silver Spring White Oak

United States , Silver Spring - MD
Silver Spring, 2200 Broadbirch Drive
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Rhoda

This was exactly what I needed, clean, quiet, and free parking and didn’t break the bank. Plenty of restaurants nearby and also a Target. Staff were very nice. Unfortunately the pool opens late (10:00am) for those of us who like to get up early for a swim before everyone else and still have time to shower/check out by 11:00.
Definitely recommend.

Self

8/10

Excellent

27 Feb 2026

Gina

The room was clean and comfortable, but the first morning, we didn't have any hot water. It was warm, but it wasn't hot. The next morning, the water was hot though. The room was pretty quiet, and the parking was fine. It was a little busy but there were plenty of spots. I would stay again.The staff was really friendly and offered a late xheck out which really helped.

Family

6/10

Pleasant

25 Feb 2026

Aminata

It’s was ok and the staff were good!

10/10

Exceptional

23 Feb 2026

yvette

Nice

10/10

Exceptional

15 Feb 2026

Toan

Clean

10/10

Exceptional

10 Feb 2026

Stephen

Staff

Business Partner

8/10

Excellent

26 Jan 2026

Laura

Everything was clean and efficient

2/10

Poor

25 Jan 2026

Oshan

I never stayed and checked in. Please refund if possbile.

10/10

Exceptional

19 Jan 2026

Channel

Staff was very helpful. Hotel and room were very clean. Parking was convenient.

Leisure Family

10/10

Exceptional

19 Jan 2026

Andrea

Very accommodating staff

10/10

Exceptional

07 Jan 2026

Chasity

Enjoyed my stay for the most part.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Myron

Very clean and organized facility. Staff very friendly, inviting and helpful. I would definitely recommend and stay here again.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Nancy

I love that we could park with out any problems and the housekeeper was very pleasant

2/10

Poor

31 Dec 2025

Raymond

Room was in terrible condition

Family

10/10

Exceptional

31 Dec 2025

Nerlina

Good

6/10

Pleasant

31 Dec 2025

Monica

The lotion was empty. There wasn’t even a soap dish (on which to place the hand soap). The TV had no signal for our entire stay. The woman taking breakfast orders was rude and cold. There are two elevators at the hotel, one of which was “out of service” and the other, rumbled at destination floor before doors would open.

However Rosemary (overnight shift) at the desk is fabulous!

Overall, as a Hilton Honors member, I’m disappointed.

10/10

Exceptional

28 Dec 2025

Michael

Staff is very pleasant and helpful. rooms are well kept.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Caroll

Room was great, front desk staff very helpful

10/10

Exceptional

26 Dec 2025

Jennifer A Duran

We had to stay nearby the hospital for several days to support my sister. We had my 20 year old daughter who has special needs and my 3 year old niece who was out of sorts while her mom spent her days in the hospital. The staff was so kind and supportive it helped us make the best of a tough situation. The pool was well- heated so our little niece could really enjoy it - clean and plenty of towels. The room was large and we all slept well as it was quiet all three nights we were there. While they don’t have complimentary breakfast we found what they have for sale was very reasonable and good. And free coffee/tea in the lobby every morning really helped. Great place during a tough time - thank you.

Friends_and_family Family

2/10

Poor

22 Dec 2025

Elizabeth

Room was decent until my butterfly earrings went MISSING on Saturday. I went out of the hotel room to a funeral from 8am till afternoon and I forgot to take all of my jewelry. Check cameras because a STAFF worker must of entered even though I put the do not disturb on the door. I know this because my earrings was there and now gone; someone went through my personal belongings and stole my earrings!! Really disappointing!!!!

Partner

10/10

Exceptional

17 Dec 2025

Lynn

Room was comfortable. Service was good.

Friends_and_family Friends

8/10

Excellent

16 Dec 2025

Colleen

Front desk staff, maids, and the room were excellent. The room was comfy and spotless. The breakfast was subpar. First of all they charged us, it was not free. Secondly the food was terrible. Greasy omelette on a paper plate. Waited FOREVER for food. No coffee in urn. Filled 20 minutes after we arrived. Woman taking orders and serving acted like we were inconveniencing her. Very few people there so it's not like they were overwhelmed.

Partner

8/10

Excellent

12 Dec 2025

Dwight D.

Yes the room was spotless.

8/10

Excellent

03 Dec 2025

Alex

Nice, quite and clean place

Leisure Family

8/10

Excellent

02 Dec 2025

Andre

First time staying here great location and staff service was excellent

6/10

Pleasant

30 Nov 2025

Lovie

I just room was more spacious and housekeeping was more accommodating

Leisure Family_with_children

8/10

Excellent

30 Nov 2025

James

Clean and comfortable in a convenient location.

Leisure Partner

8/10

Excellent

28 Nov 2025

nancy

Clean room, friendly staff

Self

8/10

Excellent

26 Nov 2025

Imran

Good but no breakfast

8/10

Excellent

24 Nov 2025

Faith

It was okay and would consider staying there again. It is a 20 minute drive to the metro station if you are taking the metro.

Leisure Family

8/10

Excellent

22 Nov 2025

Janice

Good room and nice bar for cocktails plus a good breakfast buffet for $14

Leisure Family

10/10

Exceptional

19 Nov 2025

Julie

Number one for me, anytime I stay at a hotel, is cleanliness I have always enjoyed a clean and comfortable room when I have stayed at a Hilton property.

Friends_and_family Family

4/10

Poor

12 Nov 2025

Zarrar

noisy, curtains woudnt close, no body wash soap

10/10

Exceptional

10 Nov 2025

James

Everything was perfect

Business

10/10

Exceptional

07 Nov 2025

Kasseim

It was good

10/10

Exceptional

06 Nov 2025

Johnson

Nice to be here

10/10

Exceptional

06 Nov 2025

John

Great place

Leisure Family

6/10

Pleasant

04 Nov 2025

LUKE

I wish hotels would post if their amenities are out of service. Booked this hotel specifically because of the indoor pool .. walk down to it and it’s out of order. Big time bummer.

Business_and_leisure Family

6/10

Pleasant

31 Oct 2025

Cassandra

The room was fine but some of the front desk staff was less than friendly, coffee & supplies were not maintained and I was locked out of my room because the person who registered me was unclear about the hotel's process when a guest extensions their reservation.

Leisure

10/10

Exceptional

31 Oct 2025

Katie

Hotel was very nice. The room was large and clean, great shower. Staff were friendly and helpful. The free wifi was garbage for trying to do work.

Business_and_leisure Partner

10/10

Exceptional

27 Oct 2025

Teresa

Great Location, Friendly Staff

Leisure Family

10/10

Exceptional

25 Oct 2025

Hanifa

Staff was accommodating. Great place to stay. In a convenient location.

8/10

Excellent

16 Oct 2025

Dwight D.

Everything was fine.

6/10

Pleasant

09 Oct 2025

Lariza

Average

10/10

Exceptional

01 Oct 2025

geoffrey

I came to Silver Spring to visit friends and catch a concert, and I really enjoyed my stay at the Hilton Garden Inn White Oak. The staff was excellent from start to finish. Rose Mary at the front desk went above and beyond when my delayed luggage finally arrived late in the evening — she was kind, patient, and so helpful. I also had a wonderful breakfast experience thanks to the lovely woman at the counter (I regret not catching her name), who shared some laughs with me over my love for iced coffee. Those small, personal touches made my stay feel extra welcoming.

The property was clean, the bed was very comfortable, and the AC kept my room perfectly cool. I also appreciated that the grounds felt relaxed and easy to walk around, offering quiet spots to unwind without bothering anyone.

If I had to mention one thing, the bathroom could have been a little fresher, but it didn’t take away from the overall comfort of the room. Overall, this was a great stay with excellent service, and I’d happily come back next time I’m in the area.

Leisure Self

8/10

Excellent

27 Sep 2025

Lisa

Leisure Self

8/10

Excellent

26 Sep 2025

Dwight D.

See above.

10/10

Exceptional

19 Sep 2025

John

Was a pleasant stay

8/10

Excellent

19 Sep 2025

Diane

I like that the staff was friendly and nice. I liked that the room and areas of the hotel was well-kept and clean. I did not like that there was no room service available as advertised, which is the reason I chose this hotel due to a recent surgery and did not want to have to move much. Otherwise, it was a nice stay.

Business_and_leisure Self

8/10

Excellent

19 Sep 2025

Foday K

Overall the hotel was clean and the service was top notch.

Friends_and_family Friends

6/10

Pleasant

14 Sep 2025

Robert

The staff were lovely, especially in the breakfast bar.
The room seemed quite clean and tidy.
The bathroom towels were clean but crumpled up on the rack. The vertical face of the vanity should be touched up w black paint.
There was no iron so we requested one Friday evening upon arrival. We had to request one again Saturday morning as we were leaving for a funeral. It arrived during the day while we were out.
Unfortunate that, while offering a “cooked to order” breakfast, it is served on paper plates with plastic utensils in plastic wrap.
The breakfast patio had cigarette butts (a handful) about, and a brick wall lightbulb missing it lamp (eye level when sitting at the table next to it).
Nothing is mind blowing but it added up to an impression it could use a bit of attention and TLC everywhere.
After all: it is in the Hilton Hotel family.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Martha

Love the service.

Leisure Family

6/10

Pleasant

06 Sep 2025

Randolph

No cooked food, only pre-manufactured

Business Friends

8/10

Excellent

18 Aug 2025

Faygel

It was a nice vacation

10/10

Exceptional

08 Aug 2025

Nerlina

it was nice but too loud

Leisure Partner

8/10

Excellent

06 Aug 2025

Paul

Convenient and clean

10/10

Exceptional

04 Aug 2025

Behailu

It is nice and convinient.

8/10

Excellent

01 Aug 2025

Nancy

Great location and friendly staff. Rooms can use an upgrade in the bathrooms. We had two rooms and one room the bathroom tub is peeling.

Leisure Family_with_children

4/10

Poor

30 Jul 2025

Nykeba

My room was not clean. We found hair in the bathroom and on the beds. The beds were not comfortable and the room ran warm.

Leisure Family

4/10

Poor

29 Jul 2025

Samson

I like the location except the security issues

Leisure Family_with_children

6/10

Pleasant

27 Jul 2025

Gregorio

The bathroom smells pee

Friends_and_family Family

2/10

Poor

26 Jul 2025

Dawn

Rosemarie on the front desk was amazing. Expedias site changed the dates after I’d scrolled down on my phone to enter info so system had us checking in the next day vs that night! They tried really hard to work with Expedia’s people on credit for the wrong night. Still waiting for resolution.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Verified traveler

Good Stay

My husband and I spent one night. We were able to check in a bit before the official time. The clerk and the desk expedited getting the room ready. The room decor was current. There was even a framed picture of Martin Luther King on one wall. In these politically contentious times we thought that was a nice touch.

Friends_and_family Friends

6/10

Pleasant

22 Jul 2025

melissa

Not Hilton!

I would not stay again.I would not recommend to those looking for something if they want a comfortable stay. I couldn't stand the smoke smell, ice machine didn't work, given a key to someone elses room, paid extra for the breakfast on hotels.com and they had no idea. Luckily, we had a 7-11 near by

Friends_and_family Family

8/10

Excellent

13 Jul 2025

Paul

We stayed in room 331 and the bathroom sink had a large crack across the entire sink and the glaze on the tub is peeling real bad and looks terrible besides these two issues my stay was nice

Business

4/10

Poor

12 Jul 2025

Norma

Friendly staff for the most part. Elevators, carpet, and rooms all altogether could be more clean. Would recommend because location is great.

Pet

10/10

Exceptional

09 Jul 2025

DeAndre

Awesome place to stay!

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Verified traveler

Comfortable

Clean room. Quick friendly checkin

Friends_and_family Friends

8/10

Excellent

29 Jun 2025

DELPHINE

The front desk staff could be more helpful.

Leisure Partner

2/10

Poor

27 Jun 2025

Osayande

None

Business Self

8/10

Excellent

27 Jun 2025

Rosalia

Visit

Overall it was a good stay. Room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Paul

We stayed 3 days while visiting Washington DC. It's about a 30 minute commute to the subway and traffic is heavy. Just be an alert driver! Subway is about a 20 minute ride. Boys loved the pool. For a small add-in fee we purchased the Breakfast Bufet and it was satisfying. Overall a very nice place to stay.

Leisure Family

2/10

Poor

23 Jun 2025

Herbert

I tried to check in on June 22, or at least get a hotel after a long trip but no one was there to help me, I waited more than 15 minutes to check in and no one shows up, I walked the lobby asking for help, and nothing so I had to make another reservation at another hotel, losing the money I spent at this hotel. I called the front desk and this rude person named Kidy was extremely unprofessional, paying no attention to what I was saying, I had to repeat 5 times what I was saying and she continued asking What is your question. I asked to speak with someone else because she could not acknowledge what I was saying, I requested to talk with someone else and she raised her voice saying she was the only one. 😔 unacceptable

Business_and_leisure Family_with_children

6/10

Pleasant

21 Jun 2025

Eve

Been staying here a couple of times per year since the 2010's. It's definitely showing its age -- peeling paint, slow drains -- the blackout shade actually fell off its roller! Also, the desk clerk gave us no info about how to access wifi. But the facility is clean, staff is friendly and the reasonably priced breakfast buffet is excellent.

Leisure Partner

6/10

Pleasant

18 Jun 2025

Allyson

Housekeeping was lacking during this stay. My bath towels were shortchanged on at least 3 days. Some of the towels were like sandpaper. Sometimes both paper cups were replaced, and sometimes not. The bathroom counter was not wiped down. Sometimes both hand towels were replenished, other days not. It took 2 days to get the shampoo in the shower replaced. No glasses, just paper cups?? I don’t drink coffee or tea, so I would have preferred glasses like hotels used to provide.

Friends_and_family Family

8/10

Excellent

12 Jun 2025

Michelle

We were given a room adjoining another room that was occupied. This other group was so loud all night. A party was had and they left trash at the elevators. This isn’t the hotels fault, but I felt they should have stepped in. Because they did not, my stay was not nearly as enjoyable as it could have been.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2025

Gwen

We were 1st given a room that looked at a raised roof. Could not see anything but the roof. Gave us

8/10

Excellent

07 Jun 2025

Christelle Takou

It was good being here. Staff is super ++++

Leisure Family_with_children

8/10

Excellent

04 Jun 2025

Lauren

The staff was polite and attentive. The housekeeping staff gave us clean towels and tidied up the room daily.

The lighting was poor in the main area. One blackout shade couldn’t be pulled down and one fell completely the third morning we left.
Also, the bathtub was slippery an had no bath mat. There were handles to grab.

Leisure Partner

8/10

Excellent

28 May 2025

Alex

I like the location, the hotel, the room, and the staff.

I think the entrance and elevators need to be updated, as well as better maintenance of the surrounding window glass in the lobby

Leisure Partner

10/10

Exceptional

25 May 2025

Jose

The meeting room, reception and cleaning service staff were very friendly and helpful. Great that the hotel pay attention in every area that included event and guest stay.

Business Self

10/10

Exceptional

22 May 2025

Elliot S

Very good, overall. Only minor comments.

A bulb was out in the room I had. The electrical outlets including USB charging should be near the table.

Business Self

10/10

Exceptional

18 May 2025

Bevan

Great location for visiting family member in Riderwood.

Leisure Self

10/10

Exceptional

17 May 2025

Brent

Staff was very helpful and assisted with our group's needs. Thanks

Leisure Family

4/10

Poor

14 May 2025

Geovanny

Dirty bathroom, uncomfortable bed, not friendly staff

Leisure Family

8/10

Excellent

13 May 2025

Allyson

Nice hotel but noisy guests.

Room was very nice. Bed was comfortable but the pillows were terrible. They were so soft they felt like you sleeping on nothing. Not a fan. Staff was friendly and professional. Unfortunately, there was a group of boys on the third floor who were constantly making noise after 10pm and before 7am every day! Good location that is close to shopping and good. I would stay here again.

Friends_and_family Family

2/10

Poor

12 May 2025

Setondji

Couldn’t make and none available to help me get a refund.

6/10

Pleasant

02 May 2025

Adrienne

Cleanliness of room, charge's that we're not mine an unable to extend my stay

Business_and_leisure Family

8/10

Excellent

28 Apr 2025

Suzanne

It was ok. There was something missing over the desk area, either artwork or a mirror. In the bathroom the paint on the vanity was chipped & the caulking around the tub appeared to have mold on it. The bedding appeared clean & neat.

Leisure Family

8/10

Excellent

28 Apr 2025

Gally

It's an average hotel. Great location!

Leisure Family_with_children

2/10

Poor

28 Apr 2025

JINSUNG

Someone smoked cigareettes all night, but the hotel staff took no action and denied any responsibility.

Business Friends

8/10

Excellent

28 Apr 2025

DEREX

The beds were average and the room had a very unpleasant smell

Business_and_leisure Family

8/10

Excellent

27 Apr 2025

Suajana

The hotel was convenient & location was great. Parking was always available. The beds were ok we made it work for our two night stay.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Verified traveler

Quick overnight.

It was a quick overnight but the proximity to restaurants within walking distance was terrific.

Friends_and_family Family

2/10

Poor

22 Apr 2025

Adam

8/10

Excellent

20 Apr 2025

David

A little disappointed

The pool was out of service during our stay . The in house restaurant and bar were also closed on Saturday night . These were some of the reasons we chose this hotel. Thus we were a little disappointed . The breakfast was a limited \" continental breakfast \" which was extra and not included with the room . Recommend going to the IHOP in the same plaza instead.

Partner

8/10

Excellent

20 Apr 2025

Sophia

My stay was ok but the food was horrible.

10/10

Exceptional

20 Apr 2025

kaleab

Clean and amazing staff

8/10

Excellent

18 Apr 2025

Rebecca

Hotel used to be better

Hotel needs some updating/maintenance: window screen torn, mattress starting to bow. Mildew on caulking in shower. Coffee inconsistently re-supplied, & when requested at front desk, was told they were out of decaf coffee 🙁

Self

10/10

Exceptional

12 Apr 2025

Steven

Nice place to stay in Silver Spring. Close to places to eat.

Leisure Family