Name: Comfort Inn Laurel - Fort Meade
Address: 7900 Braygreen Road, Laurel, 20708, US

2/10

Poor

21 Jul 2026

Jolene

We arrived 2 hours past check in and our room was not ready. We walked into a full blown party in the lobby that spilled out into the parking lot. There were dozens of members of a motorcycle club that had basically taken over the hotel. The desk person assured us that they would clear out and quiet down by nighttime. The party continued until 4:30 in the morning. It was loud and rowdy. We were not able to sleep at all. I called the desk around 2:30 am asking them to do something and they said they would speak to them, but nothing changed. We were not offered any compensation for our awful stay. Not even an apology. When we were ready to check out, there was not a staff member in sight. We tried calling the desk repeatedly and waited for nearly 15 minutes before we gave up. We were not the only people waiting for help. It was a shame because it was a nice hotel, and what would have been a pleasant stay was ruined by the staff’s inability to keep control of their hotel.

Partner

10/10

Exceptional

16 Jul 2026

kingsley

In view its a feel good place and it also close to everything I wanted

Self

10/10

Exceptional

14 Jul 2026

Joyce

Everything is good. So comfortable.

Friends_and_family Friends

2/10

Poor

13 Jul 2026

Gururaj

We booked two rooms for a family of six, including kids and their grandparents. The bed height in the room was too high for one of the grandparents. We contacted the front desk for help, but there was no response. We needed house cleaning, and the staff said that house cleaning is offered only by reservation and that the day's reservations were full! We asked for two towels, and the staff asked me to return the old towels before getting any fresh ones. We returned the old towels, only to hear that the fresh towel stock is not available. One of the grandparents got locked in the bathroom because of a malfunctioning bathroom door. Apparently, the staff knew about this condition and still rented this room out without fixing. It was quite an experience of despair. The manager came to the rescue, not a technician. Somehow, the manager managed to open the door, but it was not clear if she would. The breakfast was of low quality with long gaps between restocking the empty food bins. Our experience was high-class mismanagement and an unwelcoming staff. Not worth a penny!

Family_with_children

10/10

Exceptional

13 Jul 2026

Isaac

Staff was very nice and helpful no complaints at all

Self

2/10

Poor

11 Jul 2026

charmaine

So let me clear, the front staff are great. Management is what is horrific. We had a toilet clog in our room. I went and got the plunger to unclog it. There is no maintenance nor housekeeping after 5pm. So I was able to unclog the toilet paper overage but then it began to run non stop. Not sure why, but it did. I used all the blankets to try and stop it. Call the 1st desk all she could do if offer another room, since of course it’s not her job to fix the toilet. She was so kind. And then her manager showed up to in her words teach me a thing or too. Well this lady was horrific and bias. Accuse my non verbal child of breaking the toilet by using legos. And that we have to in her words GET OUT. I advise her my 15year old actually used the toilet and my 6 year old non verbal child doesn’t play with legos because he puts small things in his mouth. How dare her blame the most vulnerable among us. He still uses pampers so he didn’t even use the TP. So now we are going back and forth. She swear it’s clogged up with Lego, but she’s no plumber. She said she saw the legos on the toilet when I ask her how can she be so sure. So I told her let’s go some me the Legos I will happily dig my hand in there for these LEGOS, she then says O that would be necessary we can just give it to GOD. So now she’s brung religion into her lies. I will be filing a formally about this

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Aye Aye

The best hotel

2/10

Poor

30 Jun 2026

Luis

The room and bed sheets were dirty, drain in bath tub was clogged and would not go down. I told receptionist to check and fix the issue. When my family and I got back nothing was fixed nor a change of bed sheets

Family_with_children

6/10

Pleasant

21 Jun 2026

Colleen

Nothing fancy, it was overall fine if you don’t look too closely. A little annoying that no one was ever at the desk; thy stay in the back and you have to call out or use the phone to dial zero so the desk phone rings.

Self

10/10

Exceptional

17 Jun 2026

dennis

The facility was so conducive and serene. The staff was terrific and very professional.

Self

8/10

Excellent

16 Jun 2026

Mary

The room and hotel were clean. Parking was good. The staff were wonderful.

Family_with_children

6/10

Pleasant

14 Jun 2026

Ronda

Staff was great. Cleanliness excellent. Wi-fi could not sustain streaming on my computer. Bed needed a new mattress. It sagged in the middle and sheets and pad were too big, so they bunched up in big wrinkles while sleeping. It seemed that what the manager and staff could control was excellent. But beds and wi-fi need investment.

Family

8/10

Excellent

05 Jun 2026

Above

ALL GOOD FAVOUR EYE RESTED WELL

Self

8/10

Excellent

31 May 2026

Marian

The staff were helpful and friendly. Our schedule didnt allow for us to participate in the complementary breakfast, but the spread looked nice. If we're in the Fort Meade area again, we will likely return to this same location

Family_with_children

4/10

Poor

30 May 2026

Elizabet

Gosh where do i start….let me start with the positive we had been up since reqlly early and flew in that morning went to the hotel hoping we can check in early andrea at the fd was very helpfull and helped us out by getting us a room told us to come back at a spacific time and it would be ready and it sure was. Now alllllll the negatives….elevator dirty food on the floor not mopped, hallway carpet just a nasty, the secound we opened the door a nasty muggy smell, bathroom sink was cracked and leaking underneth to the cabinet, mildew all over the shower, hair on the towels, we had a 2 queen room 1 bed had hair under the blankets and on a pillow, the other had a drop of blood at the bottom of the comforter by the feet area, the breakfast was nasty eggs seemed to be mixed with some powder or something and sausage seem like 3yrs old carbord gross, parking lot people smoking weed (not that i have a problem with that) but a drug deal also taking place in front of my face in the parking lot. Very very very disappointing not what i was expecting from what i saw on the internet i tried to spend very little time there needless to say.

Partner

10/10

Exceptional

22 May 2026

Faizul

Everything was satisfactory.

Family

8/10

Excellent

17 May 2026

Connie

Always a nice clean room.

10/10

Exceptional

15 May 2026

kwabena ennin

The room

10/10

Exceptional

14 May 2026

Alyssa

Five star for a budget hotel.

10/10

Exceptional

14 May 2026

Kevin

parking was easy

2/10

Poor

11 May 2026

Michelle

They need work

Friends_and_family Family

2/10

Poor

04 May 2026

Sherry

The staff were never at the front desk and you had to dial \"0\" for someone to answer the front desk phone and then they would eventually show up but did not appear overly excited to have to do so. We asked if we could change the channel on the TV in the lobby and were told no. Asked if we could all gather at the outdoor table/chair area in the back by the pool on an amazing sunny day (as the door was locked) and were told no. The hallway on the 2nd floor smelled so badly of pot the entire time, it was disgusting. Breakfast was minimal, with zero fresh fruit. After waiting for the eggs to be replaced on the buffet, they came out and were ice cold. We do not recommend this facility and will not return.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Linda

Refrigerator didn't work in room, stains on bedspread and rugs in room and all hallways, but most important never anyone at front desk to help.

Self

10/10

Exceptional

27 Apr 2026

Jacob

Good room at a good rate.

Business

4/10

Poor

26 Apr 2026

Solange

I was given a room.with wet paint and no one warned me. First of all its wrong and it's a health hazard, it was stinking wet paint which we all know its toxic. Secondly environment was not clean, ants in the room, crawling around, weed smelling in the elevator and hallway. Not satisfactory at all. Building not well maintained

6/10

Pleasant

20 Apr 2026

Deniece

Decent breakfast

8/10

Excellent

14 Apr 2026

TAMILARASU

The breakfast menu remains the same for everyday. It could have been better if there were a few changes in the menu Otherwise, it is fresh, and the staff made sure it is refilled. Parking is quite comfortable and easy.

Family_with_children

8/10

Excellent

13 Apr 2026

Nicole

Check-in was quick with Savannah.
The breakfast was delicious, BUT there wasn't much left by the time I arrived at 8:30 a.m. I couldn't find plates or napkins. It didn't appear that anyone from the staff was manning this area.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Morgan

Staff was rude and dismissive. Extremely loud guests in the middle of the night. Hotel maintenance and cleaning carts up and down the hallways and banged into my door at 3 am. Very clean, but rude, breakfast was trash, broken desk in the room, and poor AC.

10/10

Exceptional

06 Apr 2026

Andrew

Looks like they updated. Newer rooms and breakfast area. Breakfast good too. I'd stay there again.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Tricia

My stay here was great.
Convenient location, nice breakfast and helpful staff. I had some very noisy neighbors that had little kids but otherwise my stay was great..

2/10

Poor

01 Apr 2026

RAMESH

Wet towels found hanging in the bathroom and toilet with stain seems not flushed by previous occupants and shows not cleaned by housekeeper before giving to new occupants and complaining to front office no use checked out in 10 minutes of two day stay that I booked the property denied refund

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

francis

Comfortable hotel with great breakfast

Partner

8/10

Excellent

31 Mar 2026

Suvojit

Very good property, nice and clean. Probably need another staff at the breakfast area as majority guests generally arrive 15 mins before 9am. Overall very good experience.

Friends

6/10

Pleasant

27 Mar 2026

Fran

Trash cans were full, understaffed, breakfast was not great. Pet friendly. Could have just been an off day. Rims were clean

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Paul

Breakfast was fresh, hot, and served on time.

Self

10/10

Exceptional

23 Mar 2026

Christiana

Wonderful

Self

6/10

Pleasant

17 Mar 2026

Itzel

Rooms are ok but our first room was dirty and fridge and lights weren’t working properly so we had to be moved. Breakfast was repetitive but ok. Tv was old and had no access to apps so that was strange as the hotel seems to be semi renovated. Staff was nice but wasn’t there constantly (that was strange).

We go to visit family every 6 months so stayed 4 days. Every night there was issues with noises at any time of the night whoch was disappointing as we
Liked the hotel in general. The hotel we normally ztay at was packed so we wanted to try this on this last minute trip.

Could we stay there, yes…would it be our first or second choice, not necessarily. Not bad per se but not amazing. Maybe for a night but not for and extrended period.

2/10

Poor

15 Mar 2026

Ben

We arrived to our room and the door was wide open. The toilet didnt work. Moved us to another room and it was dirty. We had to clean the shower and bathroom walls. The bathroom walls had black stains on them. We never seen a housekeeper the whole stay. We had to ask the front desk for towels and other items.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Aubrey

Parking is free that’s a plus. Free breakfast. I think need more than waffles maker. Was a line just to use the waffle maker.

Partner

6/10

Pleasant

08 Mar 2026

Satinder

Facilities was safe , internet was not working, main light was not working , main door minor damage.

Family_with_children

2/10

Poor

04 Mar 2026

Mayra

Booked via Expedia but could not check in on the first day so I called the hotel. They told me that I could check in the next day. When I showered up to the hotel they told me my reservation was canceled and I couldn’t get my money back because I booked through a third party. The female I spoke to was also very rude and was in the elevator therefore the connections was terrible. They also didn’t mention the 25 dollar pet fee when I booked. Very frustrating experience.

10/10

Exceptional

03 Mar 2026

DEIRDRE

I LOOK FORWARD TO VISITING THIS LOCATION AGAIN. THE STAFF WAS FRIENDLY AND PROFESSIONAL. THE LOBBY AND ROOM WAS CLEAN. THE BREAKFAST WAS SERVED HOT AND COLD (AS DESIGNATED) AND THE AREA WAS VERY CLEAN. I ENJOYED MY BREAKFAST VERY MUCH. ONLY ISSUE: WAS ICE MACHINE ON 3RD FLOOR WAS OUT OF ORDER.

Self

10/10

Exceptional

25 Feb 2026

Eric

The room was very nice and comfortable. Small refrigerator and microwave was helpful to have meals in the room rather than wasting leftovers.

Remember to schedule maid service, which I missed. However, the staff took care of it when I contacted the desk in the evening.

Breakfast are had plenty of seating, food was good as with self made waffle option, sausage, eggs, toast, muffins, cereal, yogurt, milk, juices, and coffee. Area was cleaned, restocked by attendant frequently.

Has a gym with treadmills, stationary bike and small weights. Added value for staying several days. Has a pool, but unavailable due to season (It’s cover was covered by snow.)

Quiet area and felt safe area for the car, The road had little to no traffic during my stay.

Staff were responsive to reasonable request and professional.

Friends_and_family Family

6/10

Pleasant

24 Feb 2026

Alice and John

We drove south to Savannah to stay warm in Feb from NW. We must have stayed in 8 to 9 hotels. We had the worst experience here. First of all, there was no one on duty in the front desk. There was a sign tellibg us to pick up the hotel phone to get the front desk staff. We also had a tough time getting wifi. The user name and password worked on our phones but not my ipad. When I wanted to use my ipad working out the next morning, I couldn’t get help from the front desk. I was told there was an info tag in my room to call for help. I asked for the phone number but the staff refused, telling me it was in my room. I had to explain that I would not want to go back and woke my husband up. I was finally given the number!

Pet

6/10

Pleasant

22 Feb 2026

Angelica

It was okay. Saw mildew in the shower. I didn’t like that. Everything was ok

Family_with_children

8/10

Excellent

18 Feb 2026

Desmond

Nice room and great staff.

6/10

Pleasant

16 Feb 2026

Monica

Hotel was okay it could better they had me in a room with no a.c . They changed me . The sheets in the other room did not feel feel

Business Self

10/10

Exceptional

15 Feb 2026

Judith

This hotel was clean. Nice and quiet area near many eating and shopping places. 30-40 min away from Washington DC. The lady at the front desk was very nice. They have elevators. Overall an ok hotel.

10/10

Exceptional

14 Feb 2026

Shiraz

The room was spotless, breakfast was minimal but overall good value.

Business Family

10/10

Exceptional

22 Jan 2026

Carla

Staff was awesome. Room was very nice.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Latreece

Staff is friendly. General manager very accommodating and helpful.

Business_and_leisure

4/10

Poor

07 Jan 2026

Mario

They give me room , and romm was not cleaned!

8/10

Excellent

28 Dec 2025

Edwin

Friendly staff! Clean room! Would love if you would add dimmer switches to the bathroom lights and better breakfast eggs. The instant eggs you use are horrendous!

Leisure Family

6/10

Pleasant

26 Dec 2025

Bonifacio Jr

Limited breakfast menu

Leisure Partner

2/10

Poor

22 Dec 2025

andrew

Room was dirty and never cleaned during our entire stay. Breakfast area was closed one hour early and very lacking. Staff was rude and not helpful AT ALL. Totally disappointing stay, will NEVER return.

Leisure Family

4/10

Poor

22 Dec 2025

Nagendar

The room was clean, and the staff greeted us politely, which we appreciated.

However, there were a few maintenance and cleanliness issues that need attention. There were flies in the room, the door latch was broken, and the toilet paper holder was also damaged.

The most concerning issue was a serious safety and coordination problem during check-in. The guest list was not updated, and the room showed as vacant even though someone was already staying in it. This could have led to a very uncomfortable or unsafe situation for both guests.

I’m sharing this feedback so the hotel can improve maintenance standards and, most importantly, ensure proper room assignment and guest safety in the future

Leisure

10/10

Exceptional

21 Dec 2025

David

Staff was very nice.

10/10

Exceptional

18 Dec 2025

Latreece

Staff was friendly. Rooms are clean. Good breakfast.

Business_and_leisure

10/10

Exceptional

14 Dec 2025

Michael

The property was clean and the staff was professional and friendly. Shopping around the hotel was enjoyable.

Leisure Family

6/10

Pleasant

13 Dec 2025

Andres

Staff was courteous, rooms were OK (AC/heater unit was in terrible condition. Noise was unbearable).

Business Self

10/10

Exceptional

12 Dec 2025

Ann

Young woman at night desk was wonderful. Very helpful and professional as we had minor heath crisis. The cookies were a great touch

8/10

Excellent

10 Dec 2025

Carla

The room was clean, the sheets were CLEAN. The Inn sits down a quiet street off of a busy road and was surprisingly quiet. They offered a nice spread for breakfast. There were some obvious signs that they're trying to control pest and we didn't see any during our stay. The front desk staff was friendly and professional. I would strongly recommend this location.

Leisure Pet

2/10

Poor

10 Dec 2025

Ruth

fire alarm disarmed several times

10/10

Exceptional

10 Dec 2025

Sharon

We did not have breakfast.

Partner

2/10

Poor

08 Dec 2025

HUMAIRA

There was bed bugs! And the staff was unfriendly.

10/10

Exceptional

07 Dec 2025

Rawle

I had a wonderful time there the front desk staff was amazing and friendly. The room was very spacious and clean and comfortable bed and pillows. The breakfast was good. Overall 5 out of 5 thank you

Leisure Family

8/10

Excellent

07 Dec 2025

Idriss

Breakfast was below average but above poor.

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Marcia

Great

Leisure Self

6/10

Pleasant

02 Dec 2025

John

one light switch did not work; and a wheel was broken on a small stool/seat

Leisure Family

10/10

Exceptional

30 Nov 2025

dain

Denise Peterson Front Desk staff was very helpful and address the situation with style and finesse employees like her make a business shine. Also, Corey was a nice person too.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Coleen

We were woke up three times in at our stay at the hotel y the smoke alarm going off.we had a wonderful experience other then that the staff were all very friendly and helpful.

Coleen stevens

Leisure Partner

10/10

Exceptional

29 Nov 2025

mark

Clean , well managed, spacious, very friendly!!

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Stacy

They need to fix the fire alarm system. The fire alarms kept going off during the night. First night we came downstairs at 1:30AM to evacuate. They told us to go back to sleep. Second night we ignored them, but it went off twice during the night. This is totally unacceptable.

6/10

Pleasant

29 Nov 2025

Jane

Breakfast time ends too early !

4/10

Poor

16 Nov 2025

pamela

Poor communication between the staffs

Business_and_leisure Family

8/10

Excellent

16 Nov 2025

Ryan

Was a decently good hotel, breakfast was average. Only downside is the person next to me was a LOUD snorer - hotel couldn’t really do anything about that but all in all a great stay.

Business Self

6/10

Pleasant

13 Nov 2025

Emmanuel

My room could use some upgrades and air fresheners. Breakfast was good through.

Leisure

10/10

Exceptional

09 Nov 2025

PEARL

THE BREASKFAST WAS NOT ENOUGH FOOD WHEN GOT DOWN THERE AT 830 WAS GONE

Leisure Friends

8/10

Excellent

07 Nov 2025

Li

Everything is very good except the breakfast, room is very clean and comfortable, in a safe area and easy parking, but the breakfast is terrible, waffle mix had too much water to make a normal waffle cake, the breakfast biscuits is very hard like a piece of wood, and coffee wasn’t fresh,. Overall it is a good place to sleep if you don’t care about the breakfast.

Leisure Family

10/10

Exceptional

05 Nov 2025

Jocelyn

Courteous staff and room cleanliness.

Leisure Self

8/10

Excellent

04 Nov 2025

Jeff

Clean comfortable room

Leisure Self

10/10

Exceptional

03 Nov 2025

Temilola

The property is really budget-friendly and worth the price charged.

Leisure Self

2/10

Poor

02 Nov 2025

Mavlett

Unable to unlock the room upon checking in long wait to check in only one person at the desk the elevator is horrible took forever to get in a room .

8/10

Excellent

02 Nov 2025

Mary

Not spotless just ok

Self

2/10

Poor

01 Nov 2025

Cordara

Very rude check in host

6/10

Pleasant

31 Oct 2025

Matthew

I had two specific complaints: 1) I had to ask the front desk staff several times to clean the room. They only made up the room once over a five-day stay.
2) There was a strong smell of marijuana in the parking lot. Pot may or may not be legal in MD but it was foul smelling on multiple occasions and a no smoking ban should be enforced.

Facilities and breakfast are ok. Got a good rate on the room.

10/10

Exceptional

26 Oct 2025

Daniel

It was great and great service, no issues on my stay.

Friends_and_family Family

2/10

Poor

26 Oct 2025

Jerrell

I asked for two queens got one. Terrible room smelled terrible. Rough night

10/10

Exceptional

19 Oct 2025

christal

Nice weekend stay, Had plenty of town centers near by and restaurants

Leisure Partner

2/10

Poor

19 Oct 2025

Devin

Honestly staff was wonderful , but the facility itself needs work, bed frame was starting to break, our microwave didn’t work, vending machines were out of water and they didn’t have any up
Front, and water pressure was low, and our room door lock did not lock properly

Leisure Partner

2/10

Poor

18 Oct 2025

Craig

Confused by high rating and good reviews.

This was my worst hotel stay in quite some time. Check-in was quick and the staff courteous. However that was quickly overcome by a room that smelled odd (was willing to overlook as it was an older hotel) but then the bathroom sink drained straight onto the floor. Looking at the pipes, it appears that a repair has been attempted previously and had failed (there was also obvious water damage on the cabinet under the trap, so this wasn't a first time occurrence). To their credit, the staff very quickly moved us to a new room which was in good condition. Unfortunately there was a room on a different floor, which made it difficult to determine where it was coming from, that was playing loud thumping music that continued until at least 4AM. Breakfast was also disappointing: no concentrate in the juice machine but there were also no cups, so maybe the lack of concentrate didn't matter.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Xerses

Great

10/10

Exceptional

14 Oct 2025

Mounir

Good place to relax , affordable very decent very nice staff

Leisure Family_with_children

8/10

Excellent

12 Oct 2025

Monica

Front desk staff was beyond attentive and friendly. My bathroom shower had hair all over the shower walls and on the inside of the shower curtain and the cleaning crew had already left for the day (strange), but the young lady at the front desk promptly apologized and came up to clean it herself!

Partner

2/10

Poor

11 Oct 2025

Vernon

My room was filthy with soap left in shower from previous guests and mattress had dark brown stains like old dry blood or something. My experience was not pleasant.

Business

10/10

Exceptional

06 Oct 2025

Beverley

All experience was great. I was definitely book that hotel again and also recommend to my friends.

Leisure Family

8/10

Excellent

04 Oct 2025

Diana

Breakfast was good and staff was great