Hilton Garden Inn Washington DC/Greenbelt

United States , Washington D.C. - DC
GREENBELT, 7810 Walker Drive
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100 reviews shown

10/10

Exceptional

26 Mar 2026

Carvel

Recently renovated property. Clean, well apportioned room, very friendly and professional staff. Breakfast buffet was worth the price with fresh fruits, variety of breakfast meats, cereal, breads and beverages. Overall, a very pleasant stay. Would come back.

Self

6/10

Pleasant

23 Mar 2026

Andrea

The room had too many ants

Partner

2/10

Poor

19 Mar 2026

Tasha

Not sure

8/10

Excellent

02 Mar 2026

Jacob

The lobby is bright and open. One elevator was not working, the other incredibly slow. Looks to have been recently renovated or in process. Room was large and clean. A/C took a decent amount of time to cool the room, but worked decently. Someone I was traveling with could not get their to work. Parking lot is dim. Paid for parking and still got a notice I had not.

Business

10/10

Exceptional

01 Mar 2026

Dirmetria

Everything was great

4/10

Poor

01 Mar 2026

Laurie

My pillows on my bed were filthy I showed the front desk a picture hallway on 3rd floor smelled of cigarette n marijuana two big ass dogs on elevator barking at me so I let the elevator go n only one working elevator

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Virginia

It was perfect - modern , clean, quiet

Partner

10/10

Exceptional

23 Feb 2026

Aubrey

Enjoy my stay.

10/10

Exceptional

23 Feb 2026

Keith

My stay was one of the best I have had for a while. I do travel a great deal with my job. On first arrival front desk associate Betty went above and beyond to fulfil my request on a 3rd party site, along with the head of housekeeping Miss Evone that night. So, within those 2 weeks the staff from the kitchen area (Africa, and GiGi) have made me fill home away from home. And a big thanks to the hard work from Deadra Robinson for working out the details of my projected 5 + months here, thanks to the Management and staff.

Self

10/10

Exceptional

22 Feb 2026

Deronta

Room amazing, staff exceptional, and made my little weekend trip with the Mrs and relaxing and comfortable. Also Gigi is amazing

Partner

10/10

Exceptional

15 Feb 2026

Lisa

Clean spacious room and great staff.

Business Family

4/10

Poor

14 Feb 2026

Tyrone

Someone came into our room and dedicated in the toilet while we where gone. Also the person across the hall just sat there all night slamming the door purposely. Literally opening and slamming the door for our entire two day stay. Cleaning ladies blare Spanish music while cleaning the rooms. They also stand outside your door yelling in spanish to annoy you. Shower door wouldn't stay closed, which caused water to go every where.

10/10

Exceptional

07 Feb 2026

Rick

The room was nice and quiet and clean

Business Self

4/10

Poor

01 Feb 2026

Anong

No parking

Business_and_leisure

6/10

Pleasant

26 Jan 2026

Natalie

The staff was very nice and friendly. I appreciate that the rooms have recently been renovated but one thing that was constant was the slamming of the doors to the rooms. I heard doors slamming throughout my stay. You will be awoken by them if you’re a light sleeper so the investment in soft closing doors would definitely improve the overall experience. Additionally, the cleanliness of the towels could be better, I only used them for my feet and to cover the countertop surface in the bathroom but I could see a couple stains and the curtains in the window of the room could also be improved as I didn’t feel that I had complete privacy. Lastly, the parking for this hotel should be free, it doesn’t really make sense to me that there is a daily charge for it and the parking is out in the open outside and not covered. Overall, the location was my primary reason for choosing this hotel as the Metro station was close by and enables you to connect directly to DCA.

2/10

Poor

04 Jan 2026

Robert

They didn't put me in the room I bboked, they had ample outside parking but was charging 15 bucks for that. The small couch in the room was dirty as hell. I wouldn't put my shoes on it. Will never stay there again!

Leisure Self

10/10

Exceptional

14 Dec 2025

yan

The hotel is newly renovated. Very clean and friendly staff. We enjoyed our stay every much. Very convenience, close to everything.

Leisure Family_with_children

8/10

Excellent

24 Nov 2025

Taryn

Room was comfortable, nicely updated

Leisure Partner

10/10

Exceptional

15 Nov 2025

Nolan

8/10

Excellent

01 Nov 2025

Duane

Everything was nice except that I paid for parking and could not find a parking spot. I had to park on the street.

Self

6/10

Pleasant

20 Oct 2025

Salvatore

Lots of construction going on. It’s understandable but inconvenient. Hotel was OK. I think it’s not necessary for paid parking to be an issue. It should be free.

10/10

Exceptional

07 Oct 2025

Chellammal

do not know. do not drink

6/10

Pleasant

05 Oct 2025

Rosalie

Under construction
Horrible parking that you get charged for

Leisure Family

2/10

Poor

29 Sep 2025

Babuji

They nickel and dime you for parking etc

Leisure

2/10

Poor

29 Sep 2025

William

Major renovation...stain on sofa...bathroom door didnt close...hair in tub and toliet

10/10

Exceptional

28 Sep 2025

Adriana

Remodeling of the hotel looks great! Staff was friendly and helpful! Nice area! A few places nearby to walk to.

Leisure Family

10/10

Exceptional

24 Sep 2025

Kaysan

Amazing

6/10

Pleasant

02 Sep 2025

Wanda

Convenient

Leisure Family

10/10

Exceptional

01 Sep 2025

Shanekqua

I like the property and where it located . I was not happy that I had to pay a 200 dollar service fee and then on top of that pay for parking in their parking lot where I was staying. There was rust in my shower leaking from the handle bar. The door for the rest room wouldn't the whole way but outside of those issues. The staff was amazing, the lobby was gorgeous and clean despite the renovation

Leisure Partner

6/10

Pleasant

30 Aug 2025

Babu

The property was very clean inside despite all the construction. They were sneaky about the gym being closed. They didn't mention when we checked in. Parking in the rear looked very shady. There was broken glass in the rear parking lot. Service staff didn't really care about not having all the amenities they advertised. Breakfast is lacking big-time. Very limited variety.

Leisure Family

8/10

Excellent

16 Aug 2025

Alicia

Hotel when booking should let customers know it’s under construction

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

James

Goo

4/10

Poor

06 Aug 2025

Jewel

You have to pay for parking overnight. And there is limited parking because of construction

Leisure Partner

10/10

Exceptional

06 Aug 2025

Ralph

Other thab some construction it was great. The front desk people were excellent.

6/10

Pleasant

27 Jul 2025

Cindy

This hotel is under renovation so I didn’t expect all to be spotless. When I checked in I was informed that they were taking a $200 deposit and that parking in the outside front lot now cost $15 per day. I’ve never had a hotel actually take a deposit. They do take a credit card for incidentals but not an amount being held. The parking was not explained well to me. I assumed they would charge me from the deposit. When I went to my car the next morning, I had a citation for not being registered. When I paid it, instead they charged me $33. I learned that was a penalty for not paying the night before. When I paid for last night they charged me double to rate. When I went to the desk, they told me they don’t monitor the parking, an outside company does and they couldn’t help me with the overcharge amount. I have stayed at this hotel numerous times. I won’t be staying again.

Leisure Pet

6/10

Pleasant

22 Jul 2025

stephanie

Construction going on

Leisure Self

10/10

Exceptional

16 Jul 2025

Stevon

They are renovating the hotel so be leery of that. But otherwise the hotel was great. The staff was wonderful. My room was clean and it was quiet despite being a weekend that was very, very busy because of a concert I enjoyed my stay and would stay again.

Leisure Self

2/10

Poor

09 Jul 2025

Amy

Having to pay an additional $15 per night for hotel parking is terrible! No mention of this when I booked.

There was also construction happening on the second floor that probably prompted a fire alarm. The construction is fine. Even the fire alarm being triggered is fine, however no one made any attempt to notify guests that there wasn't an emergency. Poor customer service in my opinion.

Leisure Family

2/10

Poor

09 Jul 2025

Remen

DONT GO! The hotel is under construction. Water pressure is horrible or doesn’t work and the Air conditioning doesn’t work.
-5 out of 10. DO NOT BOOK HERE!!!

Leisure Self

2/10

Poor

06 Jul 2025

Mubarak

It would have been nice to know that they were renovating the hotel and did not enough parking on the property

10/10

Exceptional

05 Jul 2025

SHAVAUGHAN

It was close to the Friday’s restaurant

Leisure

4/10

Poor

05 Jul 2025

Jerrell

Unfriendly staff, too expensive for none of the amenities to be available

Leisure Self

6/10

Pleasant

20 Jun 2025

Kaktrale

My stay was just ok, nothing special

Friends_and_family Family

2/10

Poor

17 Jun 2025

Cynthia

Rooms were dated and could see visible stains on the box springs. The hotel had large amounts of construction going on and we were unaware until check in. The construction was loud and the only working ice machine was 2 floors away. Further there were no restaurants onsite. They also continuously said my vehicle wasn’t registered even though it was.

Leisure Friends

10/10

Exceptional

02 Jun 2025

Reginald

I didn't like the fact that I had to pay additional money for parking.

Leisure Self

8/10

Excellent

28 May 2025

MacMaurice

Room wasn’t ready at 3:00 pm check in. No complementary water at check in.
Was told that there’s one in the room even when my room wasn’t ready.
The guy at the reception is just ready to go home and wasn’t ready to address my concerns.

Business

4/10

Poor

27 May 2025

Kimberly

Only one person at the front desk was friendly, the one on our last night. Otherwise they were very unfriendly. We had to wait until 5pm for our room to be ready. In one of our rooms, the shower was so slippery my dad almost fell. The doors closing are so loud it woke us up several times each night.

Leisure Family

10/10

Exceptional

25 May 2025

Oscar

I had a good stay. The shipping containers made it difficult to find parking but I get it they are remodeling

Business_and_leisure Family

4/10

Poor

22 May 2025

Debra

The walls were very thin and could hear people running down the hallway and talking next door.

Leisure Partner

10/10

Exceptional

18 May 2025

Tymisha

Very nice and would stay again. The property is under construction and the restaurant is closed. But the staff were awesome, bed comfortable, the shower was hot, and the room was clean.

Business_and_leisure Self

6/10

Pleasant

04 May 2025

Hoang

Leisure Family

2/10

Poor

18 Apr 2025

SAMUEL J

Hilton in Name Only--STAY AWAY

Check in was difficult. The clerk manning the desk could not find my reservation, despite the fact that one of the two people had already checked in. And I made the reservation. When shown evidence of the booking, to include the reservation number, the clerk remained perplexed. This was aggravating and unnecessary. There was NO breakfast, despite the fact that I booked expecting breakfast included. The Hilton Garden Inn further insulted its guests by requiring a $15 per night charge for parking. There was no security, even cameras (I looked for them), and we were further insulted by the hotel's telling us they are not responsible for damages in the parking lot. Hot water and water pressure was a real problem as well. Very disappointing!!

Business

4/10

Poor

05 Apr 2025

Kathleen

Surprised that have to pay for parking. That’s just ridiculous!

Leisure Pet

6/10

Pleasant

05 Apr 2025

Yufan

Normal

10/10

Exceptional

30 Mar 2025

Verified traveler

Stay was excellent just wish they could’ve said they doing construction

Partner

6/10

Pleasant

14 Mar 2025

Michael

A HOTEL IS HOTEL. HOWEVER I WONT BE GOING BACK TO THIS ONE. THEY ATTEMPTED TO CHARGE EVERY CUSTOMER $15 TO PARK ON THEIR LOT. WHAT HOTEL IN AMERICA DOES THIS? NOT VALET. NOT A GARGAE. NOT A SECURE LOT. NOT FOOTBALL GAME PARKING. JUST $15 TO USE THEIR LOT WHILE PAYING TO SLEEP THERE FOR A NIGHT. WHOEVER THOUGHT OF THAT NEEDS TO BE FIRED. THIS CANNOT BE A HILTON REWARDS POLICY. IE STAYED AT THIS HOTEL AT LEAST 6 TIMES OR MORE ON TRAVEL IN THE LAST 2-3 MONTHS. NOT ANOTHER PENNY. I HOPE MORE OF YOUR CUSTOMERS END THEIR RELATIONSHIP WITH YOU. IM VERY UPSET AT THIS FRAUDULENT BEHAVIOR.

Business Family

6/10

Pleasant

28 Feb 2025

Thomas

Hotel with under construction, renovations would’ve been nice to know ahead of time.

Leisure Partner

4/10

Poor

27 Feb 2025

Kenneth

Okay, so I picked this hotel because it had a restaurant and it was going to be a long day and I didn't want to go out. After booking I got a message saying that the restaurant was closed and under renovation. Thankfully there is a Friday's restaurant within a short walk and the people there are quite friendly.

The hot water in the morning didn't go hot (perhaps because of the renovations) after running it for quite some time, so a cold shower.

They'd made a big deal about providing a packed breakfast in the morning (they provided a printed sheet about it) because the restaurant was closed. It was supposed to be available from 6 am, I went down around 6:35 am to leave, no packed breakfasts in sight. Perhaps it was aspirational on their part, but the breakfast was an absolute myth.

The coffee machines in the room provided half descent coffee.

Business Self

10/10

Exceptional

18 Feb 2025

Sylvonnia

Very clean and good customer service

Business_and_leisure

10/10

Exceptional

18 Jan 2025

Anja

Clean, quiet, bit dated, but staff was very friendly and helpful.

Leisure Family

8/10

Excellent

17 Jan 2025

Isata Susan

Maybe it location

10/10

Exceptional

12 Jan 2025

Christopher Michael

Good

2/10

Poor

12 Jan 2025

Shahid

Never coming back to this place

Hotel.com web site charged me $20 for breakfast. Hotel said that they serve breakfast only on Sundays. Besides money this was extremely inconvenient. Because of my medical conditions i have to eat early morning. There was no exhaust fan in the bathroom. No exercise/pool either.

Friends_and_family Family

8/10

Excellent

06 Jan 2025

kevin

Nice place

2/10

Poor

31 Dec 2024

Clarence

Disappointing stay

We were not informed that the pool was under renovation until after we arrived, which was unfortunate. The tv in our room didn’t seem to work, or, it only had one channel. The hotel has modified cleaning protocols, but on the one day where our room was cleaned, the staff member only made one of the two beds, when it was clear that both were used. Finally, the ice machine on our floor was broken for the duration of our stay, which meant that we had to check the other floors if we wanted ice.

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Verified traveler

Excellent experience

Partner

10/10

Exceptional

19 Dec 2024

Duane

Just a weekend getaway but a very nice stay!

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Jennifer

Nice stay from check in to check out. Everyone was kind. The property was clean. Beds were comfy.

4/10

Poor

02 Dec 2024

Bambi

Bummed Experience

We’ve stayed here almost every Thanksgiving for the last 10 years .. The location is very convenient, but the service and communication is not there , we literally stayed there for the pool for our 6 year old, and was told it was closed all 4 nights we stayed . Also for the Breakfast, which was not offered at all , not even a cold/dry “ help yourself “ breakfast..Only ice was working on one floor, and Not one time in the 4 nights did any cleaning service come by to change our trash or give us more towels or Tp.. when I asked for more from the women , I was told she speak no English. And to end the trip , we left our fan in the room and went back an hour later and it “disappeared “.. we will definitely be staying at the Marriott across the street for the future.

Friends_and_family Family

2/10

Poor

27 Nov 2024

Michael

The pool and tub that were advertised were not working. There were hookers walking in and out of the lobby at night while children were walking around. And the second day we had no hot water in the room.

10/10

Exceptional

16 Nov 2024

Michael

The staff was extremely helpfulwith a great attitude!!

Leisure Friends

8/10

Excellent

12 Nov 2024

Emily

I like how quiet the property was.

Leisure

10/10

Exceptional

12 Nov 2024

Michael

Cleanliness, the big spacious room and it had a microwave and a mini fridge. This is important for people coming another who wants to relax, without going to many stores and restaurants!!

Leisure Friends

6/10

Pleasant

28 Oct 2024

Lindsey

Okay

No hot water in the shower. Room was clean. Bed was comfortable.

Partner

4/10

Poor

28 Oct 2024

Javier A J

There were mice in one of the meeting rooms

Friends_and_family Family

6/10

Pleasant

21 Oct 2024

Joseph

The property is nice. Its in a nice location. It seemed pretty safe. And, the people working there were all nice. But, there were a couple issues. One, we only had one light in our bathroom. So, we showered pretty much in the dark every morning. On Saturday I had what I thought was the complimentary breakfast. But, buyer beware, unlike many other Hilton branded hotels, when we went down to breakfast on Sunday, it is not free. This became an ugly conversation when I questioned getting a bill on Sunday, talked to them about Saturday, and they wanted to charge me for Saturday's breakfast, at that point, too. I thought it was in poor taste.

Leisure Partner

2/10

Poor

18 Oct 2024

Latrice

My stay wasn’t enjoyable at all… I was greatly disappointed. I wouldn’t stay here again.

Business Self

8/10

Excellent

17 Oct 2024

Ra Alim

Above average.

10/10

Exceptional

16 Oct 2024

Rick

It was a really nice hotel. I wish they had a free breakfast. I travel a lot and the majority of hotels have them.

Business Self

4/10

Poor

16 Oct 2024

Timothy

Room not ready. Waited more than an hour. Room and bathroom not clean. Roaches!!!!

Leisure Family

4/10

Poor

13 Oct 2024

Matt

Room smelled very musty. Lobby coffee was empty and unattended. Not what you would expect from a Hilton property.

Leisure Family

4/10

Poor

02 Oct 2024

MAUREEN

Nothing really

4/10

Poor

24 Sep 2024

Cynthia

After we settled into our room a mouse ran behind the dresser. It came back out then ran back when I yelled. I called to get a new room which was done. After the call I noted mouse trap boxes behind the refrigerater cabinet as well as on either side of the windows, behind the drapes. I am terrified of mice and contacted Hilton Gardens to notify them and request a refund. Still no response from them after 2 weeks. Will not stay there again.

Partner

6/10

Pleasant

23 Sep 2024

Melissa

Would never stay there again. Room was very dirty

Leisure Family

10/10

Exceptional

23 Sep 2024

Verified traveler

Always Excellent stay when I stay at the Hilton Garden Inn

Partner

10/10

Exceptional

22 Sep 2024

Tricia

Perfectly located short distance to UMD

6/10

Pleasant

22 Sep 2024

Susan

Good basic accommodations.

10/10

Exceptional

22 Sep 2024

Lori

We had a lovely stay. Front desk personnel was was so nice. Room was very clean and comfortable.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Erin

Great stay

The front desk clerk was friendly upon checkin. The hotel was clean, my room was ready when I arrived. My only complaint is the hot tub wasn’t hot and unfortunately the front desk clerk didn’t know how to fix it. It was ice cold, the jets worked but no heat. Other than that my stay was great ! My room was clean, quiet and comfortable

Friends_and_family Friends

2/10

Poor

16 Sep 2024

Verified traveler

This was one of the worst hotel experiences that I have ever had! I had to change my room 3 different times! The first time because the air conditioner was broken, the second time because the room was filthy and the third room the keys wouldn't work for the doors. Their kitchen was not operational so they served breakfast in a box! The ice machine on my floor was out of order so I had to get on the elevator to go up two flights to get ice ! I have mobility issues! The lobby was presentable but the outdoor seating area was a joke,every cushion in every chair was flat and dirty! The carpets in the rooms also were dirty! The furniture in the rooms are falling apart and the bed platforms were dirty and looked like the were going to collapse! I stayed because I didn't have anywhere else to go at such a sort notice and this was my first time traveling to this city! I don't recommend this hotel!

Business

6/10

Pleasant

16 Sep 2024

Perlita

Not enough staff to attend during check in and check out times, breakfast is measly a whole milk, apple,banana and muffin. Asked abt juice and said there was none.

Leisure Family

10/10

Exceptional

15 Sep 2024

Crystal

I really enjoyed my stay here

8/10

Excellent

02 Sep 2024

Taina

Nothing else

Leisure Partner

8/10

Excellent

30 Aug 2024

Dakota

Rude staff. Not happy

Business_and_leisure Family

6/10

Pleasant

28 Aug 2024

Hazel W

Poor Housekeeping

The room smell of mildew. Drywall falling from the ceiling from a wet spot in the ceiling. The room was poorly vacuumed with previous guest slippers still there.

Friends_and_family Family

6/10

Pleasant

27 Aug 2024

Hazel W

Poor Housekeeping

The room smell of mildew. Drywall falling from the ceiling from a wet spot in the ceiling. The room was poorly vacuumed with previous guest slippers still there.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

jennifer

The staff is so welcoming. I felt like I was welcomed home. I arrived pretty early, about 11am and was scared that a room wouldn't be ready but it was!!! I truly appreciate a microwave and fridge being in the room. The shower pressure is immaculate, I did not want to come out. The room was very clean. The hotel is quiet and I love my peace. I ordered Popeyes and it was brought right to my room door. Amazing all around!!! Thank you

Business Self

4/10

Poor

25 Aug 2024

Jun

There were not just one, but two mice in the room whee I stayed. I really don't want to experience the attitude of simply changing the room without even a single word of apology. That night, my wife and I had to deal with the chaos of moving our luggages to another room, and throughout this ordeal, the hotel staff on duty didn't even ask if everything was okay. It was a truly terrible experience.

Business_and_leisure Family

10/10

Exceptional

25 Aug 2024

elmer

Had an amazing time!

Friends_and_family Family

6/10

Pleasant

25 Aug 2024

ChorWah

Feel more like low cost hotel. Smells I can't identify. Sticky table and nightstand surface. Carpet and bed cover has stains. The good things are, free water, fast wifi, free parking, spacious room and bathroom, many power outlets, bathtub drains fast.

Leisure Family