Name: Metro Points Hotel-Washington North
Address: 8500 Annapolis Rd, Rollanew Carrollton, 20784, US

10/10

Exceptional

27 Jul 2026

Ivan

It was perfect

4/10

Poor

26 Jul 2026

Steven

My nonsmoking room smelled like smoke the entire stay. The only thing masking it was an order they meant to be pleasant but mostly reminded me of a funeral home, it could be smelled thought the building and made me nauseous. My key never worked and had to get a new one every time I left my room. They tried. Truly. They were working with whah they had. But this was below standard.

8/10

Excellent

24 Jul 2026

Jasmyn

Clean room, the lobby is very nice. Rooms have an updated look and feel. Overall, a very good stay. The only downside is have to leave the hotel for breakfast.

8/10

Excellent

21 Jul 2026

Loic

Good hotel.

Excellent service.

Business

2/10

Poor

21 Jul 2026

Alicia

It’s my understanding that this establishment is under new management. It appears that the new owners have primarily invested in upgrades to the main entrance lobby, banquet hall, dining area, and bar. Unfortunately, the guest rooms—especially the bathrooms—still need significant attention.

The bathtub was unglazed and peeling, and it was not completely clean. There were visible stains or residue left behind from the cleaning products that had been used.

The bedding was clean enough, but the lampshade was noticeably worn and should be replaced. Overall, while the renovated common areas make a good first impression, the condition of the guest rooms does not match the updated appearance of the rest of the property.

Partner

8/10

Excellent

21 Jul 2026

Lisa M

One of the elevators were out of order while there was a large volume of people in the building and the other elevator was intermittently out of service. Breakfast options were limited last hour of breakfast. Thankful for free parking. Overall stay was satisfactory and appreciated.

Family

10/10

Exceptional

21 Jul 2026

Christa

If looked very beautiful inside. The room was nice and comfortable. I would stay here again in the future.

Self

6/10

Pleasant

20 Jul 2026

Erica

The hotel had only two elevators and only one of them worked. Only four people at a time or the one working elevators would get stuck. I was forced on two separate occasions to have to walk 7 flights of stairs to get to my room. It was really inconvenient for me to.

Friends_and_family Friends

6/10

Pleasant

19 Jul 2026

ADEYINKA

bathroom ms need renovated abd elevator . female staff could be more nicer

Business Family

10/10

Exceptional

19 Jul 2026

Krista

Friendly staff, great guests and never felt uncomfortable as a solo traveler. Would recommend again! Thank you to the helpful staff for helping me through a very difficult layover. Much appreciated!

Self

6/10

Pleasant

18 Jul 2026

Skylar

Only one working elevator. If there is any kind of event , expect to wait to park. We were told the event taking place would be done around 3am ….. and we could try agian then. Hotel guests with rooms should be prioritized. No breakfast

Partner

2/10

Poor

18 Jul 2026

Laniece

It had a weird smell when you walked in. Couldn’t find parking because of a party they had. The elevator was broke so you had to take the stairs. Went to wash up in the morning and no wash cloths. Called front desk and they said they stoped 3 days ago putting them in the rooms. No one told us that when we checked in nor sent emails out. We been booked the hotel ahead of time so you would think they would send emails out to their guest or have a sign up at the front desk but they failed to do either. Won’t be staying here ever

Partner

6/10

Pleasant

17 Jul 2026

Shaqualya

The hotel hallways were nice but the room was mid. Keys didnt work had to ask the front desk attendant to accompany us to open the door it also sounded like there was someone in the room we could hear the tv playing when he arrived the first time and the key card would not open the door. When we finally got in the tv was on with a loud volume. The room lights were very dim. Also Hotel doesnt provide washcloths we were told upper management decided they no longer wanted to provide them.

Family

8/10

Excellent

16 Jul 2026

shaakira

Pros: This hotel is gorgeous, friendly staff, hot breakfast in a beautiful dining room with classy glasses and silverware.
Cons: They do not supply wash cloths only hand towels and bath towels. Also one of the elevators was down which mean the wait time was super long.
I would definitely recommend this hotel overall.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

noreen

Being staying here for years when I came to visit my family. The lobby has been redone very bright and nice when you walk in but when u get to your room that's where ends. The rooms definitely need to be updated. AND THEY DON'T HAVE WASHCLOTHS I asked the front desk they said it was under new management and they weren't putting them in the room it was a inconvenience to have to go back out to buy washcloths

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Kiesha

Upon arrival, one of the elevators was broken and during our stay, the second one broke leaving guest having to utilize the stairs. Not enough staff to support guest related issues (there appeared to be only two workers at the front desk to help with check in and address questions/ concerns from guest, which was not enough given there appeared to be a large celebration occurring at the time). Loved that there is free parking but it can be a bit tricky given the lot isn’t big and I had to park further away from the hotel in the shopping plaza lot. Saw reviews about bed bugs after I booked the room; fortunately, we did not experience this issue. Room cleanliness was okay but could’ve been better and it felt outdated. Toilet not the most functional and had to manually pour water in the tank for it to flush efficiently. In all, this “hotel” felt like a “motel”.

If you want somewhere cheap to stay for a very short time (ie overnight), it’s not a bad option and worth the lower price. Otherwise, if your stay is longer than one night and you value up to date room, efficient customer service, and a functional hotel, definitely look elsewhere.

Friends

2/10

Poor

14 Jul 2026

Latonya

The staff was loud, rude utilities was horrible. They gave me a hard time. I literally came back-and-forth says at least 3 to 4 times I wouldn’t recommend.

10/10

Exceptional

14 Jul 2026

Mary

It was absolutely beautiful

Partner

10/10

Exceptional

13 Jul 2026

david

Very Helpful first time in the area.

2/10

Poor

13 Jul 2026

Myesha

I usually don't leave reviews, but it would be remiss of me if I didn't share my experience. From the outside, this hotel had a LOT of potential and appeared to be VERY modern from the lobby optics. However, when I got to my room, that was all thrown out the window. My room was absolutely HORRIBLE! Amenities were very outdated, old, and dirty. My husband and I even considered sleeping in our clothes to ensure that we didn't get bitten by potential bed bugs. The bathtub was filthy and we considered wearing shower shoes to stand in it...This hotel needs a total overhaul to upgrade the guest rooms to match the vibrant newness of the lobby area.

Additionally, one of the elevators was broken, which we understand things happen...but it was during the time when the hotel was at capacity with some sort of convention so it was a HUGE inconvenience with the only working elevator only being able to accommodate 5ppl max (at a time).

Partner

8/10

Excellent

12 Jul 2026

Ashley

Didn’t get too use the bar or restaurant because we had to go to our show I wish we had more time but that wasn’t their fault at all it looked beautiful, the hotel itself was reallly nice looking inside and out enjoyed my stay and for a major event( Chris brown and usher) I got the room month or so ago but it was only like 125 or 130 my only few issues were 1 working elevator and I was mislead on website thinking breakfast was free but apparently there’s no free breakfast it’s 16$ I kindly declined was bummed but it’s not to big of a deal just miseading overall 4/5 stay

Partner

6/10

Pleasant

12 Jul 2026

Mahogany

The room smelled mildewy. We went to dollar tree and cleaned the room down, and bought room spray but it wasn’t doing much. One elevator was working and there was some type of conference. Convenient but I don’t think I’d recommend.

Friends

4/10

Poor

12 Jul 2026

marvin

The elevator didn’t work.
The room smelled like mold
Sheets was wet/moldy had to sleep on towels just because my money was already spent ! Do not recommend

Partner

10/10

Exceptional

12 Jul 2026

Tarsha

The room didn't have bath cloths, was the only thing. Everything else was good.

Friends

4/10

Poor

12 Jul 2026

Jennifer

Looked nice in photos, but the hotel is in disrepair, the elevator said Max of 5 people, then it dropped and we had to pry doors open to step down and get off, all they did was change it to a Max of 4 people. Some areas of the hotel felt and looked sketchy, the room was wrong, they tried to give me a double when I reserved a king. No wash clothes, shower moldy. Free breakfast for one member of the party, additional people are $15 each. Personally after walking through the kitchen to the employee elevator, I would not eat there, not even for free. Bed sheets very old and fraying, my stay was only one night, I would not have stayed if it were any longer, and would not book this place again.

Partner

4/10

Poor

10 Jul 2026

Roberta

While the hotel is beautiful, the main focus should be THE COMFORT OF THE BED. MY BED WAS HORRIBLE - HARD and the AC unit was very loud; turned it off to sleep but then it was too hot (July 4th weekend). The male clerk at the front desk appeared to be irritated (checked in around 11p on 7/4) and was rude to customer in line. Not a friendly reception at all.

Partner

8/10

Excellent

08 Jul 2026

Chris

Marble was good.
Lack of breakfast was bad.

Self

8/10

Excellent

07 Jul 2026

Guillermo

The breakfast no too good very poor!!

Partner

10/10

Exceptional

06 Jul 2026

Emeka

Amazing place, great hospitality, friendly customer service

10/10

Exceptional

06 Jul 2026

Isabel

Its very good and confort

8/10

Excellent

05 Jul 2026

Jodie

Did great, a huge and clean bedroom and bath, comfy bed, desk staff was always friendly and helpful. This is a glitzy, glamorous place.

Do betters for management, ice machines on two floors were broken, one elevator was out of service, the TV in room had vertical lines running through it and dead batteries in the remote.

Partner

10/10

Exceptional

05 Jul 2026

Folasade

Clean room

Friends

10/10

Exceptional

27 Jun 2026

BERTRAND

The rooms

10/10

Exceptional

25 Jun 2026

Troy

Clean, quiet rooms. Easy access

Self

8/10

Excellent

25 Jun 2026

Yared

Our car was broken into and our clothes were stolen. We reported it to the police. it was an unsafe parking lot.for the hotel parking lot👎👎👎👎👎👎👎👎👎👎

Family

2/10

Poor

25 Jun 2026

HECTOR

Terrible place to stay

4/10

Poor

24 Jun 2026

Claudia

Place needs maintenance

Self

10/10

Exceptional

22 Jun 2026

Chandra

Awesome hotel very nice Staff and very nice rooms

Partner

8/10

Excellent

19 Jun 2026

Yuleysi

Limpieza buena

10/10

Exceptional

19 Jun 2026

Shirly

Great space. Lots of recent renovations making it more comfortable.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Simeon

It was ok not the worst or the best

Self

2/10

Poor

15 Jun 2026

Wesley

If nut stained sheets are your thing, this the spot for you. The minute I pulled into the parking lot I was met with marylands best individuals smoking pot and dealing to one another. When I went into the hotel, the overwhelming smell of cocobutter and a old pizza box only raised my excitement. The room was a dream, crumbling drywall, a motion sensing light that turns on at all hours for no reason, musty smell, and sticky carpet. Perfect after a week of driving. One of my favorite parts was the sheets. There were palm sized white stains scattered throughout. Also, when trying to sleep at night, I had to turn my head to face the other side of the bed due to the foul odor of one specific spot. It smelled like a dog scooted his rear end across the mattress in order to give himself a good itch. The shower was great too, with refilled soap bottles that had crusties on them. I always stay in 1-150 a night hotels, and have realistic expectations, but this one really takes the cake. Ghetto. Gross. Not even worth trying to communicate with the front desk. Also, the location is horrible and not safe. Don’t walk around alone at night and it smells like something died behind the 7/11

Friends_and_family Friends

2/10

Poor

14 Jun 2026

Tukisha

This hotel experience was awful. Only 1 elevator was working. None of the ice machines were working. The refrigerator didn’t work. Please don’t go if you don’t have to. Make this your last resort. You be better off sleeping outside.

Partner

10/10

Exceptional

14 Jun 2026

EKITI

The room was very clean and the environment was great. Good parking.

10/10

Exceptional

13 Jun 2026

George

Great

Partner

6/10

Pleasant

11 Jun 2026

Mykola

Great parking

Family_with_children

10/10

Exceptional

10 Jun 2026

Kansas

So clean and quiet. We brought our baby with us and he slept great in the crib the hotel provided

Family_with_children

6/10

Pleasant

08 Jun 2026

Michael and Kimberly

The staff was nice. The room could have been better as it relates to cleanliness but it wasn’t terrible.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Promise

It was clean and calm

Self

2/10

Poor

04 Jun 2026

Mario

Hotel may look like a million dollars but the rooms are like a motel. Loose security hinge, loose toilet paper dispenser... Shower hear full of rust and scum. No one shows up for a breakfast you have to pay $16 per person. Staff never informed me on any services. Housekeepers were nice. Room was big enough for 1 person.

Friends

4/10

Poor

01 Jun 2026

Shamar

The towels in my rooms had hair on them. I requested a fresh set of towels and those had hair on them as well

Self

8/10

Excellent

28 May 2026

Yasheka

Can tell the rooms are Older couple leaks. Good location, surrounded by different food options. Staff was nice. Suggestion get rid of all the sheets and comforters. I know they’ve been cleaned, I can smell that. However, the stains are unsettling and a little distracting. So much so that my second trip I brought my own sheets. I also found hair and a lot of odd places so my second visit. Also I bought Lysol wipes and cleaning supplies overall still a nice hotel cleaning could be better and not to place blame on the housekeeping staff there’s no blame placed anywhere. Let’s just pay attention to the stains and get rid of those that have them. I’m not sure whether it’s the detergent. What else could the stains come from? That’s what makes it unsettling and quite disturbing. I still love the hotel, though I haven’t been back since.

Partner

10/10

Exceptional

23 May 2026

Miatta

Good services ...clean and helpful staff

Family

10/10

Exceptional

23 May 2026

Vincent

Parking lot is very attractive with the palm tree lights 🌴

10/10

Exceptional

22 May 2026

Christiana

Good ambien end great hospitality.

Friends

10/10

Exceptional

21 May 2026

Eric

This is an impeccably clean property. The rooms are a little dated and in need of a facelift, but it was a great price. I would stay here again.

Family

8/10

Excellent

21 May 2026

Monica

Upon entry into the hotel, the ambience was very much upscale; however, the room could use a little updating. For instance, the seal around the door needed replacing, the tub definitely needed resurfacing and the pressure of the water in the shower left a lot to be desired. Oh, and they had no complimentary coffee or even coffee to buy. Honestly, we chose this hotel because all the other hotels in the area were booked. I would stay again but only if nothing else was available.

Partner

8/10

Excellent

18 May 2026

Doris

Love have it looked inside flower colors the old furniture everything was beautiful

Friends_and_family Family

10/10

Exceptional

18 May 2026

Kezia

Can be improved. The rooms

Business

6/10

Pleasant

17 May 2026

Sibyl

No pool activity

Family

10/10

Exceptional

17 May 2026

Carl

The parking that was provide was very spacious and convenient. The staff and the room were very pleasant, nice and comfortable.

10/10

Exceptional

17 May 2026

nubian

Parking was very easy

2/10

Poor

17 May 2026

Rhonda

Clean but out dated and nothing worked in the room- tv didn’t work, safe didn’t work, phone didn’t work- couldn’t call down to desk for assistance so we had to physically go down. AC rattled the entire time.

10/10

Exceptional

17 May 2026

David Livingstone

Clean room

4/10

Poor

16 May 2026

Shanyce

The bathroom was rusted and dirty, waited for front desk attendant for 15mins before he popped up. Security was in his phone, when I asked about checking in. He stated “I think he’s in the bathroom or something but he’ll be back just wait”.The location has potential but I wouldn’t know if it improves or not because I won’t be returning ever, ended up leaving in the middle of the night & booking somewhere else!

Partner

6/10

Pleasant

13 May 2026

Quinniya

I was in town for the Bruno Mars concert and parking was easy, the staff was friendly but the bathtub was dirty, the ice machine only worked on like one floor and there was no where in the hotel to even get water or a beverage. I was directed to go to the 7-11 down the road. The property was beautiful, affordable and served its purpose however I don’t think I would stay there again.

Family

8/10

Excellent

07 May 2026

Taliue

It was nice to stay there

10/10

Exceptional

05 May 2026

Clark

Great staff!

Family_with_children

8/10

Excellent

05 May 2026

Jesus

This is our 3rd time booking

8/10

Excellent

04 May 2026

Joseph

Beautiful Hotel for the money. Nice Rooms.
I caught a bus across the street for a 7 min ride to the METRO and MARC New Carrollton Station. Easy to predict with GOOGLE Maps. With a Shuttle from BWI airport can use MARC Commuter or AMTRAK to get to New Carrollton Station.

10/10

Exceptional

03 May 2026

DAWANDA

We were there for 1 night only and it was nice and clean. Just what we needed.

Family_with_children

8/10

Excellent

03 May 2026

Shani

We stayed for one night. Lobby looks fancy, the room had old, dated, mismatched furniture, but it was clean, smelled good, and the bed was decent. I loved that it had real king sized pillows instead of a punch of standard pillows. The restaurant is being renovated, so the breakfast was served in the ballroom. The breakfast was good and filling. The surrounding area has a lot of fast food options and the hotel is right off the highway exit.

Partner

10/10

Exceptional

02 May 2026

Jr nkwinkeh

Bh

Friends

8/10

Excellent

01 May 2026

Michael

Everything was excellent

Partner

10/10

Exceptional

30 Apr 2026

Zamzam

Love the hotel

Self

10/10

Exceptional

28 Apr 2026

Edwin

Great

10/10

Exceptional

27 Apr 2026

Edwin

Everything looks good

Friends

10/10

Exceptional

27 Apr 2026

Stephen

Easy and free parking. Plentiful affordable food options within walking distance. It's a strip mall stretch along a busy road, so not a scenic spot. The hotel was surprisingly well appointed for the price, and felt quasi-luxurious even. The room was exactly as nice as pictured on the website, and felt brand new. Would stay here again, which I can't say about any other of our other hotels on this particular trip.

Partner

6/10

Pleasant

26 Apr 2026

ADEYINKA

TV QUALITY bad, fitness center bad equipment,, more towels ,, flush runs all night

Business

10/10

Exceptional

26 Apr 2026

DaNielle

Beyond beautiful! I felt welcomed when I walked in by the decor! I am a flower lover so it felt like a warm embrace. I forget the gentlemen’s name who checked me in. He was very helpful and accommodating considering I checked in at 4am. I didn’t get the full experience but I would definitely book again.

Partner

8/10

Excellent

25 Apr 2026

thomas

Very tidy place , spacious rooms , kind staff and well priced . Approved

Self

10/10

Exceptional

23 Apr 2026

William

Perfect in everything

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Eunice

Did not have a microwave in room and bed was not comfortable.

Partner

2/10

Poor

20 Apr 2026

Lysondria

The room was clean. Staff was so so. My stay was not pleasant! It was VERY noisy. Obnoxiously loud party patrons. Loud music & screaming in room adjacent which did not allow for any sort of peaceful sleep. I will NEVER stay here again. #disappointedGeorgian

Self

6/10

Pleasant

19 Apr 2026

JANICE

Front desk staff was amazing. Unfortunately, pool nor bar was open but around the corner was a seafood place that had amazing drinks. Room was clean and its decor, as well as lobby and decor on each floor was phenomenal! Conveniently located close to strip mall that you can walk to.

Self

8/10

Excellent

19 Apr 2026

SIMPLICE

It was good

10/10

Exceptional

17 Apr 2026

Jameal

Nice area, good smelling lobby and friendly receptionist

10/10

Exceptional

17 Apr 2026

Jesus

The room was super clean great location to stay

Friends_and_family Friends

8/10

Excellent

15 Apr 2026

Ashley

I have stayed here plenty of times. The tvs on the 5th floor are not the best. The king beds are the way to go. The beds in room 723 needs to be replaced badly. I prefer the rooms on the 8th and 9th floor.

The staff are amazing and it is always really clean. Parking is plenty and every kind of restaurant and store you need is in a 3 mile radius.

Self

10/10

Exceptional

12 Apr 2026

Ashley

The televisions on the 5th floor, I recon

10/10

Exceptional

12 Apr 2026

Arrington

My favorite affordable hotel to lodge at when visiting DC.

6/10

Pleasant

10 Apr 2026

Diane

Definitely needs to improve restaurant!

10/10

Exceptional

06 Apr 2026

Dinesh

Housekeeping cleaned and made our beds daily

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Ashley

Clean, welcoming staff, plenty of parking, and the property is well taken care of. Many shops and eateries in the area

8/10

Excellent

03 Apr 2026

Sokolov

We decided to stay overnight in Washington DC... Other hotels was much more expensive.
This look nice and it is nice inside, not perfect but good rooms. And 25 min drive from Washington...
So if you in same like me position- to save money and exploring.
I recommend this hotel.

Friends

6/10

Pleasant

31 Mar 2026

Stephanie

Free parking, clean room, and courteous staff, however, hotel needs mattress and pillows. It was not comfortable to sleep in the bed and the pillows were too soft.I had to use 3!

Partner

8/10

Excellent

31 Mar 2026

Leroy

Plenty of packing spots. New asphalt

Self

10/10

Exceptional

28 Mar 2026

Jeremy

My wife and I have been here over the years several times and has seen this property at its lowest. However, this hotel is on the rise and is a GREAT stay especially for the price! I would recommend staying here for so many reasons.

Partner

10/10

Exceptional

28 Mar 2026

Audrey

Super nice would have expected to pay more for this quality

8/10

Excellent

25 Mar 2026

Linny

A very luxurious property visually inside (the lobby, bar, etc.) and 8 story outside (lighting with greenery).

Self