Name: Hampton Inn Suites Columbia South Fort Meade Area
Address: 7045 Minstrel Way, Columbia, 21046, US

8/10

Excellent

28 Jul 2026

David

Clean facilities

6/10

Pleasant

27 Jul 2026

Miguel

Na

10/10

Exceptional

23 Jul 2026

Gabriela

Z

10/10

Exceptional

22 Jul 2026

Heidi

Staff was very helpful and our room was perfect for our needs.

6/10

Pleasant

21 Jul 2026

Frederick

Staff assigned my room to someone else who walked in the room when my wife and I were there
He apologized and said that this was the room he was given. I went to the front desk and asked what was going on, the clerk said there was a problem with the computer and she had fixed it…no apology
Went back to the room and my key wouldn’t open the door…went back to the clerk and she made new keys…no apology I asked to speak to the manager but he wasn’t in. The next day i asked again for the manager and was told he wasn’t in, I called reservations and was able to talk to him! After I explained the situation he apologized and said he would investigate and call me back…I guess he’s still investigating because he hasn’t called back!
My wife went to the desk that evening to get some towels which we had asked for earlier, while she was there, the assistant manager was taking care of the desk and my wife explained the situation to her and she apologized and even refunded us for 2 days of our stay… this was nice and the only reason i didn’t give them a zero

Family

10/10

Exceptional

20 Jul 2026

Uzair

M

4/10

Poor

20 Jul 2026

Ryan

Elevator didn’t work. Room wasn’t the cleanest, dirty walls, dirty bathroom door, dirty shower. Awful bed and pillows. Not worth the price they’re charging

Partner

10/10

Exceptional

17 Jul 2026

Jeffrey

There were a few things worn-out, and the bathrooms could really use deep cleaning, but the hotel nice and the employees were professional.

Family

8/10

Excellent

16 Jul 2026

Bobbie

The elevator was broken, no towels in the gym…no upkeep and the staff was soooo unmotivated to help!!

Family

10/10

Exceptional

11 Jul 2026

Scott

Staff was friendly and professional. The room was clean and the bed was comfy.

Partner

10/10

Exceptional

10 Jul 2026

Chou

Very thing is very good

6/10

Pleasant

07 Jul 2026

Nicole

The rooms need to be updated. My rooms carpet was old. The bathroom tubs faucet was very loose and could come off. The hallways carpets were dingy. The staff was very nice.

Self

8/10

Excellent

06 Jul 2026

tara

I stayed there for two nights in the second night my room did not get clean. But the overall stay was good. The rooms was nice and big..

Family

10/10

Exceptional

06 Jul 2026

Amphika

I had to take shelter from a storm that night, so I booked the closest hotel I could find. I had never stayed here before, but I was genuinely impressed.

The room was new, spotless, and smelled fresh. The food was good, too. The only thing I wish the hotel had is a swimming pool.

A special thanks to Lini (I apologize if I spelled your name incorrectly), who was working the night shift on July 5 at around 9:40 PM. She was incredibly kind, welcoming, and always smiling. Her excellent service made my stay even more enjoyable.

I also want to thank the night shift staff member who answered my call when I requested a toothbrush and toothpaste. I didn’t get her name, but she was just as kind, friendly, and helpful. I really appreciated the excellent service.

If I ever have the chance, I would definitely stay here again.

Partner

4/10

Poor

06 Jul 2026

Cindy

Air conditioning was good.
Refrig/freezer leaked all over food, onto the floor where my clothes bag was. Clothes got wet. Tv remote had to be replaced. Only 1 elevator of 2 worked. Floor worn. Halls hot. Fitness room good. Place for dog to go to potty was good. No outlet near beds to charge phones. Had to ask for clean towels. The hotel needs updated. I’ve spent many stays in Hampton Inns & will not be coming back. Dissapointed overall

Pet

10/10

Exceptional

06 Jul 2026

Tristan Miguel

Great stay! I liked the tv welcomed me lol

Partner

10/10

Exceptional

04 Jul 2026

CARMEN

Place room was nice and spacious n very clean. The bed was so comfy that I had my goodnight restful sleep. Also love they serve hot and cold breakfast and fruits, yogurts, coffee, juice.I will be coming back in November. Also love that is close to many stores n my favorite place Live Casino..Thank.you to all staff members

Family_with_children

10/10

Exceptional

04 Jul 2026

Luis

Nice stay

Partner

10/10

Exceptional

01 Jul 2026

Gwen

Spacious and clean with a bonus of complimentary ice water and coffee.

Partner

10/10

Exceptional

30 Jun 2026

Phillip

Great stay

Partner

10/10

Exceptional

29 Jun 2026

Jason

Everything and everyone was fantastic but I need to give a special shout out to Cece. She was a true gem.

Family

10/10

Exceptional

20 Jun 2026

Dorismel

It’s great place

Family_with_children

10/10

Exceptional

16 Jun 2026

Allyson

I stayed for a full weekend and I was very impressed. My AC unit in my room was not working and they replaced it very quickly and efficiently. I felt safe in this location, and the coffee was actually pretty good!

Self

4/10

Poor

14 Jun 2026

Maureen

It was nice, but they did not honor the room we booked and paid for 7 months prior. Then they had us carry sheets, blankets, and pillows to our room for the pull out sofa. When we opened the pull out, there were already sheets on it, and there were crumbs everywhere in them.

Family_with_children

4/10

Poor

12 Jun 2026

Lori

Room was ok soap was empty at bathroom sink went to our event came back to no lights in bathroom or kitchen reported maintenance was gone for the night still no lights by morning

Family

10/10

Exceptional

10 Jun 2026

Jill

Safe neighborhood, restaurants nearby

Self

10/10

Exceptional

10 Jun 2026

Paul

Nice stay clean bed definitely got the job done for an overnight stay.

Partner

10/10

Exceptional

09 Jun 2026

Charlene

This is an excellent property with and excellent staff. Ms. Nasharae and Ms. Angela at the Front Desk are top notch.

Family_with_children

6/10

Pleasant

08 Jun 2026

Sharon

Would stay here again. Good service hot breakfast

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Ephraim

Great

2/10

Poor

06 Jun 2026

Balarabe

Bad property to stay in.

10/10

Exceptional

03 Jun 2026

Todd

Perfect location. Staff is great. Property is clean. Breakfast is good

Friends

8/10

Excellent

03 Jun 2026

Gordon

N/A

Self

10/10

Exceptional

02 Jun 2026

Ronald

The room was clean and had a new feel to it. The staff was friendly, the breakfast was good, 24hour coffee bar, easy and adequate parking.

Partner

10/10

Exceptional

31 May 2026

Manuel

Everything good

Family_with_children

10/10

Exceptional

31 May 2026

Margaret

The hotel was lovely. ANGELA AT THE FRONT DESK WAS PATIENT AND KIND.
The snafoo was between me sending my money to Expedia and somehow it could not come to the front desk. I waited almost an hour, hungry, tired, waiting for the hotel confirmation number.
They said that only the manager could accept the money and a confirmation number?? It only came to that email?? The front desk clerk could not receive it. The manager was not there.
I hope you all work out that glitch for future guests…

6/10

Pleasant

29 May 2026

Kenya

There was so much noise over are heads that we could not sleep. They took some money off the bill but that was not enough we should have been given the room free for our inconvenience. I stay at Hampton inns all the time but this was my worst experience may need to look at other hotels

Family_with_children

10/10

Exceptional

27 May 2026

scott

Convenient location, very clean and well maintained, friendly efficient staff

Self

4/10

Poor

27 May 2026

Muath

Once coffee finishes by midday in the lobby, they don’t refill it. The juice and wafflebatter at breakfast run out within l an hour of breakfast time starting, and it’s a battle to get them to put more. When we arrived (~5pm) to check in, they told us they don’t have any clean rooms for us available. We have to wait. Incredibly understaffed with one person at the front despite having a huge line. And despite what is published, they do NOT have a pool.

Family_with_children

2/10

Poor

26 May 2026

Rick

Definitely the worst visit ever! Upon checking in, I learned that I would not be given the type of room that I had reserved and PAID IN ADVANCE. To make matters worse, the only room available was on the ground floor across the hallway from the hotel dining room where a large group met each night, got drunk, and literally yelled to each other and their kids running up and down the hall. My complaints to the front desk staff were completely ignored and the manager was nowhere to be found. I wouldn't stay here again if they paid me!

6/10

Pleasant

26 May 2026

Shyquandria

The hotel was nice and clean. My room was comfortable and clean. It was an unexpected touch to see the welcome message on the TV when I turned it on. Check in took 40 minutes. There was a large group of families checking in at the same time with only one customer service rep servicing us all. I don't understand why management wasn't better prepared with more staff to handle the large number of guests which would have make check in smoother. There was a lot of noise from kids running up and down the halls for several hours. After some time when things weren't quieting down, I called the front desk to complain. Fortunately, shortly after things did quiet down. I made the decision not to go to breakfast because I knew there would be nowhere to sit and probably not enough food with the large number of families staying at the hotel. Check out was quick and easy.

Self

8/10

Excellent

25 May 2026

Roshan

The room was not cleaned on the day it was scheduled to be cleaned even after checking with the front desk.

Family_with_children

6/10

Pleasant

25 May 2026

Britney

The parking lot is always full. It’s hard to find a parking spot after a certain time.

The sheets were dirty as well as the elevator. The counters in my room sticky! As if it hadn’t been wiped down.

There needs to be better communication between the front desk and housekeeping! I was disrupted several times when I was clear my check out time was 12pm.

The front desk staff, minus the Manager, she’s always pleasant and confident. The other women I interacted with were strange. The check out girl asked me for my feedback but she just stared at me. The check in girl seemed like she was new and unsure what to do next.

I usually have a great experience but that’ll probably be my last time staying there.

Self

10/10

Exceptional

17 May 2026

Therese

Second time staying at this hotel. Staff is always friendly and helpful. Clean, comfortable rooms. We always try to stay at Hampton Inns.

Partner

10/10

Exceptional

16 May 2026

Ronald

It took an awful long time to get hot water up to the fourth floor shower

Partner

2/10

Poor

06 May 2026

Jim

We had booked 5 nights here Monday and Tuesday were fine. We left for Philadelphia for a day and came back on Thursday for our final three days. These stays were booked and confirmed weeks in advance. When we came back on Thursday we were told someone was in our room because they did not want to leave. Instead of kicking them out they told us we would have to downsize to a smaller room and move if our room became available the next day. Neither of these options would work for as we needed the suite that we had booked and were not going to be around to move since we had plans the following day. This was a major inconvenience when asked why they didn’t ask the people in our room to move they said they won’t ask a paying customer to leave even though they had no reservation. This was totally unacceptable as I had the room reserved and am also a paying customer. Very poor customer service!

Family

6/10

Pleasant

05 May 2026

Edward M

Upon arrival toilet was clogged I reported to front desk on first day nothing happened I returned the next day and they handed me a plunger to fix the clog. Normally a maintenance worker would preform the task.

Friends

6/10

Pleasant

03 May 2026

John

Most AC units allow you to just run the fan all the time. This unit stopped the fan when the compresser stops. We were given a handi cap room . Front desk employee asked if ok. Not really knowing what that would be we agreed. He saw that i was tall, 6' 4\" and a senior, he should have mentioned the bed was extremely close to the floor.

Partner

10/10

Exceptional

03 May 2026

Precious

Room Very clean and they have friendly staff

Self

10/10

Exceptional

03 May 2026

Patience

Loved my stay! The suite is spacious and comfortable. Will surely stay again.

Partner

8/10

Excellent

02 May 2026

JoAnn

Breakfast was a nice feature.

Partner

10/10

Exceptional

28 Apr 2026

Nikia D

Everything was great !!!!

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Jie

Very clean hotel room and nice front desk staff.

Family_with_children

6/10

Pleasant

26 Apr 2026

cynthia

Room 320 would really benefit from darkening shades; there was only a privacy shade that let the room glow brightly all night due to the street lights.

Staff were very friendly!

Family_with_children

10/10

Exceptional

25 Apr 2026

Nicholas

The staff were so kind and efficient! The rooms were well kept spacious.

Partner

6/10

Pleasant

22 Apr 2026

Christie

I love Hampton Inn….however at this location there is a car wash nearby. The noise from the dryer or whatever it is - is so loud…prepare for constant background, moderate frequency noise from early in the morning until whenever they close. If you leave out early and are gone all day until nighttime - you should be fine.

Family_with_children

6/10

Pleasant

20 Apr 2026

Kimberly

I chose this hotel because Expedia had that there was an indoor pool; however, the desk clerks informed that the pool closed 2 years ago. Someone needs to update their website. My grandbabies and I were very disappointed.

10/10

Exceptional

19 Apr 2026

Rhoda

Parking space
Late arrival was not an issue, we updated the front desk as travel plans were changed or delayed
Clean rooms and clean bathroom
Breakfast fresh and the hot food was hot
Easy to get to and close to the highway

Family_with_children

10/10

Exceptional

18 Apr 2026

Melissa

Great stay for a quick trip with nice amenities.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

John

Nice place. Staff great!

Partner

8/10

Excellent

15 Apr 2026

K. M.

The room was clean, though the property isn't brand new - but it seemed well-maintained. Breakfast was fine, and better than the average offering. Bathroom fixture needed adjustment, but it was taken care of quickly and efficiently (shower head is over 6' above tub). One issue that made us unhappy: EV charging appeared to be available on the property, but chargers and all cables were thoroughly broken and unusable.

Friends_and_family Family

4/10

Poor

14 Apr 2026

Carmen

I didn’t have enough towels in my room for 3 people. The elevator floors were sticky. The breakfast area was unkept.

10/10

Exceptional

12 Apr 2026

Edward

The room was extremely roomy and very quiet.

Self

8/10

Excellent

12 Apr 2026

Colleen

Room was clean but the shower curtain was too short which resulted in water getting all over the floor.

Partner

10/10

Exceptional

12 Apr 2026

Christie

I love Hampton Inn

Family_with_children

10/10

Exceptional

10 Apr 2026

Richard

Great stay

Self

6/10

Pleasant

05 Apr 2026

Gina

It worked for one night.

Family

4/10

Poor

31 Mar 2026

kyley

The tv was on when we got there and unplugged. There was no phone to call to other rooms, so we couldn't call room service or other's we were staying with at the hotel. The faucet for the shower was coming off the wall and our toliet seat was completely broken just sitting on the toliet. A charger from the last person staying was still in the wall, so it seemed as though our room was just thrown together for us that evening

Family_with_children

10/10

Exceptional

28 Mar 2026

Georgia

Nice stay

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Carolyn

Overall, the entire property is well maintained. Breakfast, we okay, no bacon or meat available at 9am. Breakfast is from 7am to 10am.

Partner

10/10

Exceptional

18 Mar 2026

S Lynn

Clean, spacious room. No issues checking in or out. Breakfast offering was good though I only grabbed a quick bite as I was heading to a meeting. Plan to rebook for next meeting in that area.

Self

8/10

Excellent

13 Mar 2026

Kevin

Well-kept hotel. Conveniently located. Room was clean.

Partner

8/10

Excellent

08 Mar 2026

Shawn

Had a variety of breakfast items. Had something different daily.
Rooms are a good size. Walls are kind thin though.

Partner

6/10

Pleasant

08 Mar 2026

DARBY

Area around hotel was busy. We heard reviving cars from our room throughout and overnight. Room was very large but basic. Beds were low to ground and moved when you sat down or rolled over. We stay in lots lf same chain for travel sports and this one was definitely not same standard. Strangest thing was no curtains! Semi-sheer roll down shade so lights from parking lot kept room light overnight and we didn’t sleep well because of it. I asked about it at check out and was told there are no curtains in any rooms now.

Family_with_children

10/10

Exceptional

08 Mar 2026

Lamoy

Yes clean

Partner

10/10

Exceptional

06 Mar 2026

Gloria

Hotel was perfect for my weekend. Staff was friendly and helpful, good breakfast, clean and comfortable room!

Self

10/10

Exceptional

23 Feb 2026

Dennis

Great experience

10/10

Exceptional

21 Feb 2026

Bridget

Location staff & clean room

8/10

Excellent

21 Feb 2026

Anne-Laure

Good service, great breakfast, family friendly

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Don

Everything was good

8/10

Excellent

21 Feb 2026

Auriel

Room was great and better than I anticipated. I could have stayed in all day due to how comfortable it was. My only critique is how long it takes the shower to warm. I noticed when I showered when I first arrived it took a second but it eventually warmed up. However, that evening, when I turned it on (after flushing) the water reached luke warm if that really. Overall great stay, would recommend and stay again, I guess just be mindful on your order of operation, haha.

Partner

10/10

Exceptional

20 Feb 2026

Latrice

Friendly staff, nice room, great breakfast

Partner

8/10

Excellent

16 Feb 2026

Michael

Great place to stay

Leisure Partner

8/10

Excellent

12 Feb 2026

Edward

Clean room
Good breakfast

Uncomfortable bed

10/10

Exceptional

12 Feb 2026

Chinemeze

The rooms were spotless, the staff courteous and very helpful. It was overall was an excellent experience. I'll definitely stay here again.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Syed

Great staff great hotel !!

Leisure Family_with_children

8/10

Excellent

08 Feb 2026

Tiffany

Staff were all very nice

Leisure Partner

10/10

Exceptional

08 Feb 2026

Orion

Very nice hotel. Clean, comfortable. Nice staff and fairly priced.

6/10

Pleasant

06 Feb 2026

Nancy

The room looked OK, but we quickly found that the cleaning was superficial at best. The counter at service bar counter at entry was covered in a sticky residue (I carry discenfecting wipes) and the bath vanity sink did not drain because a clamp was missing on the drain arm under the sink. Engineer rigged a temporary repair. Our hypoallerge nic Labradoodle detected a scent in the room--$75 deposit evidently does not cover any deep cleaning betweeb pet guests. We were either roasting or chilled asthe Heat/AC unit was temperamental--either cold air or superheated. The 1st floor hallway had a distinct odor of cigarette smoke at the entrance/exit next to our room--exterior access right outside our door. Lastly, the address on my bill is not mine! Hilton \"Customer Service\" was not concerned.

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Jason

All good in general, except the shower booth was not as clean as it could be. I saw some hair on the bottom before use.

10/10

Exceptional

24 Jan 2026

Paul

Very quiet.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Thomas

Clean rooms, nice breakfast and breakfast area, helpful and attentive staff.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Chris

Room was clean, very convenient to eating places, it was very quiet, had a great night sleep

Self

10/10

Exceptional

16 Jan 2026

Haitao

So far everything is right

10/10

Exceptional

14 Jan 2026

Christina

Everyone was very nice!

Business_and_leisure Family

6/10

Pleasant

12 Jan 2026

Mary Lou

The room was clean, but one of the beds was broken. There is no trash basket in the bathroom.
The staff were friendly, and the breakfast was good.

10/10

Exceptional

03 Jan 2026

Michael

Awesome

10/10

Exceptional

03 Jan 2026

Jason

Our suite was awesome! Clean and well thought out. Plus the clerk asked which floor we’d like to be on, we chose the first floor. Excellent. We would stay there again. My only suggestion is that hot breakfast trays of food in the breakfast area be available until breakfast time is over at 10 am. Excellent value for the money. Great location too.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Alea

Everything was great only issue was the heat/air. Sometimes it blew out cold air so we had to turn it up. It then would get too hot. It was really weird.

Partner

10/10

Exceptional

30 Dec 2025

Richard

Good heat.