Extended Stay America Columbia Corporate

2/10

Poor

03 Mar 2026

Eric

Bed was broken, no lamps in room, black mold in kitchen and draws, water stains on the ceiling. if I wasn't not so tired I would have canceled and stayed somewhere else.

This hotel had great bones, please upkeep the rooms....

really needs updating!!!

4/10

Poor

18 Jan 2026

David

Actively cigarette butts in the room. Every square inch smells like weed and cigaretts

Business

2/10

Poor

13 Jan 2026

Steve

Toilet didn’t flush and housekeeping never came in the room

8/10

Excellent

12 Jan 2026

Andrea

Fine

10/10

Exceptional

02 Jan 2026

Christopher

Clean room

10/10

Exceptional

01 Jan 2026

Sarkes

Yes

Leisure Partner

10/10

Exceptional

31 Dec 2025

Christopher

Staff was courteous as always. Room was clean.

Partner

4/10

Poor

24 Dec 2025

TUHOMBYE

This was one of the worst hotel experiences I’ve had. The environment was dirty, unsafe, and extremely unprofessional. Staff were unfriendly, rude, and dismissive, making it clear that guest comfort and safety are not a priority here.

The room was unclean, toilets with stains, old filthy, and the kitchen items provided were dirty, used, and clearly not sanitized, which is unsafe and unacceptable. No guest should be given used dishes or utensils that appear unwashed or with rust. This is a serious health concern.

Common areas were poorly maintained, giving the entire property a run-down and neglected feel. The overall atmosphere made me feel uncomfortable and unsafe during my stay.

For an “extended stay” hotel, this place fails at the most basic standards of cleanliness, professionalism, and hospitality. I do not recommend staying here and would strongly advise others to look elsewhere.

Leisure Family_with_children

4/10

Poor

16 Dec 2025

brittney

The property is in desperate need of repair/remodeling. Did not seem clean. Stains on furniture, walls, doors and carpet. Flying insects in the room. Damaged furniture and lamp. No dishes, silverware, pots, pans or dish soap in the kitchen. The remote did not work for the TV, but the associate at the front desk was helpful. The staff seemed attentive, but again the property needs major updating, unfortunately I can not recommend this hotel location.

Friends_and_family Family

2/10

Poor

15 Dec 2025

srilaxmi

Very dirty old room, bed was not comfortable. Weed smell everywhere

8/10

Excellent

12 Dec 2025

Marie

Staff is friendly and helpful

4/10

Poor

09 Dec 2025

Abigail

Staff was friendly. The lobby and hallways reeked of weed. Our room didnt have a shower curtain or any kitchen utensils. Front desk provided a few bowls/spoons when requested but said they didnt have much stock. When we asked for sheets for the pull out bed, they gave us a sheet and nothing else.

Friends_and_family Family

2/10

Poor

02 Dec 2025

alex

shortstaffed and dirty

8/10

Excellent

23 Nov 2025

Ken

Staff was great. Fridge didn’t work, so had to change rooms.

Business Self

4/10

Poor

16 Nov 2025

Demetrus

The bathroom door lock was broke. The lights about the bathroom sink were shorting and had to be adjusted. The sofa bed mattress had stains on the the bottom and they would not provide sheets for the sofa bed. The beds were not soft.

Leisure Family

10/10

Exceptional

16 Nov 2025

STEVEN

Courteous people!

Leisure Partner

6/10

Pleasant

10 Nov 2025

Carla

This location is largely filled with families. There was the smell of smoke in the hallways and the heat was stifling. The room appeared to be clean but I could still see that there were old urine stains on the toilet rim (not cool) but I was exhausted and dealt with it myself. It had a kitchenette with dead roaches in it but we only needed it for 1 night. Overall, it was quiet and the staff was professional. The room also had a couch and lounge chair

Business_and_leisure Pet

6/10

Pleasant

07 Nov 2025

TUHOMBYE

In the Rooms especially kitchen (stove) and toilet are old and yellow inside, they don’t work properly, I reported but maintenance didn’t do any different with them

Friends_and_family Family

4/10

Poor

29 Oct 2025

Sherry

The room had the smoke alarm disconnected and hanging from the ceiling. I was nervous the entire time there. The mattress had a deep indentation in it so i rolled into all the time. The pillows were like cement. It was 4 days of torture. Most of the staff were nice and amiable. The rest shouldnt be working there at all.

Business_and_leisure Self

10/10

Exceptional

26 Oct 2025

Pamela Watson

The breakfast is a grab-and-go coffee and muffins or a Nutra-Grain bar that the hotel provides. There are several areas nearby to purchase breakfast, lunch, or dinner.

Business_and_leisure Family

10/10

Exceptional

26 Oct 2025

Nile

I’m really happy with my stay

Business

4/10

Poor

24 Oct 2025

Linda

Felt bites on me throught out stay ants water leak in bathroom

10/10

Exceptional

20 Oct 2025

Pamela Watson

The staff is always professional and considerate to the guest.

Family_with_children

2/10

Poor

14 Oct 2025

Lazarus

It was the worst experience to uave and to then be there for a funeral, made it worse. Service was slow to respond at the front desk. Sheets were dirty even after asking for clean ones. Pullout bed was ripped and base broken. The microwave caught fire if you used it. Room phone didnt work the 3 days of our stay.

Business Family_with_children

8/10

Excellent

13 Oct 2025

David

The only problem is: the mattreses are TERRIBLE!!!! They're SO CHEAP, it's unbelievable! I bought a 3inch gel topper from Walmart and that helped. I'm slim and can't sleep on cheap mattesses.

PLEASE GET better mattresses!!! Your are the WORST I've EVER seen anywhere.

Other than that it was nice.

Business Self

2/10

Poor

11 Oct 2025

Delvina

The water was cold.. no one came to fix it.. the room had a stench smell and the appliances were old the bathroom door was broken. And the tub was dirty

Business_and_leisure

10/10

Exceptional

08 Oct 2025

Anthony

It was quiet

Business Self

2/10

Poor

06 Oct 2025

Autumn

the whole place SMELLS LIKE SMOKE. The head board and wall around it were stained and marked up. The metal in the shower, toilet and sink was stained brown and black. Adjacent rooms looked as if People were living there. Kids being picked up by the school bus in front and in the parking lot. Tried changing rooms bug found bugs and more issues in the 2nd rom. Checked out next morning. DO NOT STAY HERE

Friends_and_family Family

2/10

Poor

03 Oct 2025

Mary Katherine

This hotel is not welcoming, not clean, and not safe for anyone to stay at. We had to ring the bell and call the hotel for several minutes to get front desk staff to arrive. After finally checking in and getting to our room, the room smelled and the air tasted of something rotting. The entire floor and the furniture was sticky. There was a brown substance--that looked like and smelled like leaking sewage--on the bedroom (NOT the bathroom) floor. It took forever to get the front desk staff back to assist and all they could do was to give us our money back but that would take 7-10 business days. AWFUL experience. Would not recommend. The public health department should shut this place down.

Friends_and_family Friends

2/10

Poor

03 Oct 2025

Phillip

Disgusting rooms, not clean, did not stay

People were sleeping in the parking lot. The fridge and stove were rusty and looked like they’ve been there from the 1960s. There was hair on the floors and counters. The floor itself was sticky, the bed was disheveled, there was spray on the furniture, there were stains on the carpet area, the bathroom was rusted and unclean, you could hear people on the hallways yelling and fighting. There was gunk on the remote. I left and went to the Hilton. Will not stay there

Business

8/10

Excellent

02 Oct 2025

Christine

Pretty clean and comfortable living space. Staff were all great and friendly. Really helped sell the experience. Would stay here again!

Leisure Friends

6/10

Pleasant

29 Sep 2025

Tammy

Needs some updating, but was clean

Leisure Family

2/10

Poor

29 Sep 2025

michael

Ridiculous customer service.
Booked 1 king + pullout couch for my wife, daughter and myself. Arrived 3pm to no bedding in room for pullout. Went to front desk and requested bedding, and was told it would be brought to the room. Left property, returned at midnight... still no bedding. Went to front desk and was handed a fitted sheet and a blanket, but was told they were \"out of pillows\". (Apparently they were out of top sheets too?)
THEN... went back to room, and toilet is clogged. Called front desk and was told to \"come down and get a plunger\". (Fix your own toilet at a hotel?!?!?) Went to front desk, and nobody was there, even though they knew I was on my way down! Tapped on glass for probably 5 minutes before staff returned to desk and handed me a plunger.

3 people book a room, and you don't provide bedding for 3?
You assure someone there will be bedding and 9 hours later there's still none?
And then you make the guest come get it?
How does a hotel not have enough bedding for the beds that they have?
Cleaning staff doesn't flush the toilet between guests to make sure it's working?
Guest then has to come get the plunger and do it himself?
Guest tells you they're on their way to the desk, and that's when you decide to go to the bathroom?
Not a single apology from anyone for any of this?
Again: Ridiculous customer service.

4/10

Poor

28 Sep 2025

Heather

I booked this hotel last minute after my daughter and her friend had been at the ballfield all day, and we had to be back early in the morning. When walking in the 1st floor it smelled like cigarette smoke. The 1st room we checked into was dirty, pull out couch bed sheet was dirty/stained, used soap was left in the shower, and a cockroach was on the wall. We went to the front desk and got another room. The hotel needs to be updated in general. Our floor was sticky, the kids were grossed out, but at this time it was late and we sucked it up. For the amount I spent I wish I would have stayed somewhere else.

Family

10/10

Exceptional

23 Sep 2025

Paul

It is safe and convenient.

2/10

Poor

17 Sep 2025

Kevin L

Sucked...!!

Remote didn't work...!!!

Business

6/10

Pleasant

13 Sep 2025

Alisha

An adequate accommodation choice

This hotel was booked last minute and it was adequate overall. The lobby area was clean and the reservation process was smooth. The room was fairly clean but outdated. You'll need to request dishes and utensils from the front desk. The downside was that there was no hot water or water pressure in the shower. We had to use a local gym for showers and it was inconvenient. But overall, it's solid but no frills

Partner

10/10

Exceptional

09 Sep 2025

ATHANASIA

Outstanding Customer Manager and Team!!

The Extended Stay Columbia Corporate location has shown us outstanding customer service! The General Manager M.K , and his team Korin and Nasir! My family and I are Extending our stay!!

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Nail

This is my third time visiting this hotel in the past two months, it's a great value for your money, the staff very friendly, great location , I will stay again in the same hotel on my next visit .

I wish they serve better coffee in the morning,

Business Pet

6/10

Pleasant

31 Aug 2025

Valerie

There were roaches in our room. Old furniture. Stains and chipping on table. Water did not get hot.
Advertised breakfast. Barely continental. Breakfast bar and coffee/tea.

Leisure Partner

6/10

Pleasant

27 Aug 2025

Reina

Confirmation of how many days you’re staying

Although it was my mistake booking only one night instead of two, it would have helped if the front desk had confirmed my stay dates at check-in. They were accommodating when I requested a room change due to a noisy fridge, but when I returned from an outing, my belongings had been thrown out because of the misunderstanding. They offered me another room, but at a higher rate, so I booked the same hotel at a different location through Hotels.com for less. A simple policy to confirm stay dates at check-in could prevent this in the future.

Business

2/10

Poor

22 Aug 2025

William

Poor management.

Business_and_leisure Self

10/10

Exceptional

17 Aug 2025

Shelly

The family upstairs yelled & stomped on the floor a lot but I don’t think

Self

6/10

Pleasant

17 Aug 2025

Verified traveler

No pillows or blankets for roll out bed and sheets were not clean. Poor design only 6-8 inches to walk through between roll out bed and tv table. Torn drapes.

Friends_and_family Family

4/10

Poor

17 Aug 2025

KEON

Under the normal circumstances, I have no problem staying here however, this particular experience I get a room with a bed that’s only 14 inches off the ground, talking about its accessible, accessible to who? Even a little person would have problems getting out of that bed.

So they switched me to a different room the couch look like Freddy Krueger got to it, and the TV was positioned so the two beds couldn’t see it so I had to MacGyver that so that I could watch TV.

For the amount of money that I spent it just wasn’t worth the experience so unless I get this hotel at 50 or $60 a night it’s not worth the time and energy even for one night. You’re better off staying at the one closer to Columbia 100 Parkway or going to the one over in the corporate park down the road. Not staying here again.

Business Partner

10/10

Exceptional

16 Aug 2025

William

Good groups fridnly people.

Business_and_leisure Family_with_children

2/10

Poor

15 Aug 2025

Nerlande L

Had roaches and the room smelled really bad. The carpet had the worse smell to it. Honestly 1st and last time staying at an extended stay. Thank God it was only a day

Business

8/10

Excellent

15 Aug 2025

Verified traveler

Good place to stay

When I arrived, I had to move to three rooms before I finally settled in, but I appreciate how the staff was very professional and handled the situation. I definitely will come back when I got to the third room even though I realize one of the windows is broken. I was too tired to move again the next day. I realize my refrigerator was warm and everything that was frozen had melted. The manager came and replaced the whole refrigerator I told him I was hoping he would just fix the problem because I did not wanna move again since this was the third room I was in. He felt bad and gave me an extra night even though there were some inconvenience. I really really appreciate how the staff was very professional in handling of the situation with a smile on their face and apologize for the inconvenience. That’s how you do business and I definitely will return in the future and will recommend people to this hotel

Self

4/10

Poor

10 Aug 2025

Joseph

Nothing like the pictures. Rust all around and in the bath tub, cracks in the walls, water coming out from inbetween the titles in the floor. Bed was not comfortable at all. The complimentary breakfast is coffee and oatmeal packs and pre packaged muffins and my second morning there i got up an hour before breakfast was over and it was bare and there was no coffee

Leisure Self

4/10

Poor

10 Aug 2025

Mysello

Was disappointed in my stay, the first room had dirty feet marks in the bathroom the second room had 2 spiders and they had no more rooms of the choice we selected so we were issued another room which was okay but it was very inconvenient to have to move rooms 3 times

Leisure Family

10/10

Exceptional

08 Aug 2025

Keyonda

Very friendly & polite staff!

Leisure Partner

2/10

Poor

05 Aug 2025

Danilo Faustini

Terrible

Business Self

2/10

Poor

03 Aug 2025

Ahmir

no plunger in the room, couldnt get in my room when i arrived

Leisure

6/10

Pleasant

02 Aug 2025

Mary Beth

Breakfast was very lackluster. People were all really nice. AC worked great. Carpets need cleaning.

Business Self

8/10

Excellent

02 Aug 2025

James

Decent experience

The staff who checked me in was amazing. Very friendly and helpful. I wass expecting more from the grab & go breakfast. The bathroom area was short of expectation. The location is great....overall a decent experience

Self

4/10

Poor

30 Jul 2025

Justin

Terrible service, dirty, smelly, but i saved $10.

It was difficult to find help at the front desk. We could often hear voices in back, but it took forever before we saw a person.
No daily towels, cleaning, trash, etc. I was told that we could haul our trash outside if it is full.
Barely any food food for breakfast. There were two granola bars on a shelf, coffee, and hot water. No water, juice, nothing......
The hallways and room had an unpleasant odor.

Friends_and_family Family

2/10

Poor

29 Jul 2025

Verified traveler

Not good!

The place looked terrible, the counter was old with cigarette burns in the kitchen, cabinets were in very bad shape. The pullout bed spring was broken, my friends had to sleep in incline due to the mattress having no support at the end of bed. It was late, so we waited to tell the front desk in the morning. The bathroom did not look clean at all.

Friends_and_family Friends

4/10

Poor

18 Jul 2025

Leszek

Small rooms and not very clean

8/10

Excellent

14 Jul 2025

Anita

The stadf was very polite abd professional

Leisure Friends

2/10

Poor

14 Jul 2025

Louise

We left early. We tried to get another hotel but all were booked up. The room deplorable. Dirty. Cups were used. Shower rod broken from the wall and a safety hazard. The bed was barely a full size and not a twin. Floor was sticky. Asking for a refund.

2/10

Poor

11 Jul 2025

Verified traveler

Had to stay on short notice because of an issue and this was only place available in the area. The hotel is incredibly old, had horrendous odor. Lights did not work in room. There were roaches in the kitchen area. Desk attendant was super helpful given circumstances. Would not recommend stay if other places are available.

Friends_and_family Family

4/10

Poor

07 Jul 2025

Nichole

I should have read the reviews!!!!!!
I needed a place to shower and nap between events I had planned in the area. Check in went okay because on the day of my reservation I was told that there were only 2 housekeepers on staff, and my room may not be available. Once checked in and getting into my room, I discovered that the laminate on bathroom wall was discolored, black/gray stains on the towels and a stain on the sheets. I didn’t complain to the staff as I had no plans of staying overnight. I am grateful that I had shower shoes & that I didn’t NEED to use the linens.
The positives are that the parking is convenient, the location is close to shopping, restaurants and other activities, and the price is competitive.

Self

2/10

Poor

05 Jul 2025

Stelly

There was TV was broken, bathroom door would not easily open from the inside. Cockroach in the kitchen, Cockroach by the bathroom and bed. I found lot of object under the bed (shoes, plastic bag, lids of botter) I was very disappointed and could not stay in such nasty and dirty room I requested a refound so I Went to different hotel in the middle of night with my all family. The Strange thing was that the staff hotel at the reception was shocked to learned that I was given Room 206. According to her the room is known to have cockroach and dirty. Very bad experience for me and my family. I would not recoomand any to booked at Extended Stay America Suites Columbia Columbia Corporate Pk

4/10

Poor

04 Jul 2025

Verified traveler

Not recommended

Room is not clean. Bathroom door is broken. Smelly and not so clean

8/10

Excellent

03 Jul 2025

Tammy

Our plans had changed to later in the day and the facility was very nice and allowed us 2 extra hours to fit our schedule.

Business_and_leisure Partner

2/10

Poor

02 Jul 2025

Lindsey

People smoking in their rooms, the whole 3rd floor smelled of maraj

4/10

Poor

01 Jul 2025

Jeramie

This hotel is in rough condition. Things broken in the room, bathroom door latch was hard to open, very few plugs. Could use an update.

Friends_and_family Family

4/10

Poor

01 Jul 2025

Lisa

The first room I was assigned had a rusted bathtub, smelled, and had damaged walls and worn out finishing on the tub. The bottom of the tub had holes with rust, and was discolored or dirty. I couldn’t believe they were actually charging money for this room. I complained and was given another room which was only slightly better. The bathtub was missing the stopper in the tub and was discolored. The toilet paper holder was broken so toilet paper was kept on the back of the tub. The door was cracked. The floor was so dirty that after I showered and picked up the bathmat it was brown on the side that faced the floor. Shame on the hotel and shame on Expedia for representing them. This is the 2nd time in a row I’ve booked a hotel through Expedia and been deeply disappointed and infuriated.

Leisure Self

2/10

Poor

27 Jun 2025

Teri

One room had a dirty bathroom still. The AC went out on the final night in The other room. There was either no sound deadening between floors or there was a pack of elephants in the room above us. The room with the broken AC didn’t have a phone, trash cans, desk chair or coffee table like the other room. The rooms didn’t match the pictures. The only plus was the location to our event.

Leisure Family

10/10

Exceptional

26 Jun 2025

Ali

Good value for money !

Leisure

4/10

Poor

25 Jun 2025

Kristiana

The sheets were dirty. We had fruit flies. We were told if we wanted new towels we had to bring our olds ones down stairs. We stayed more than two days so I don’t know why the room wasn’t refreshed or new towels brought to us. Everyone including staff smoked in the parking lot and in their rooms which drifted into the halls and our room. In person the hotel looks different than online.

Leisure Family

2/10

Poor

25 Jun 2025

Deb

Close to merriweather post

Business Self

4/10

Poor

23 Jun 2025

Verified traveler

Things out of order

It was reasonably clean, but the hallway bathrooms were not working, some room lights were not working, there were not enough towels, and just generally seemed like a busy place but not very well taken care of.

Friends_and_family Family

2/10

Poor

19 Jun 2025

Eliane

The room stunk of something I'm assuming is curry cooking.

Leisure Partner

2/10

Poor

18 Jun 2025

Bruce

dont value long term guest or any guest our air condition didn't work entire stay the temperature in the room was 84 and 85 degress my elderly mother suffered we had to by a fan. The stove stop never worked we had to buy a hot plate we payed over 3,000 our stay we was always advised to book 3rd party so because it was cheaper but not telling us we would receive a tax credit each month that would go towards your stay but that never applied to our stay

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Robert

Great location for our trip. Hot water wasn’t hot for showers

Friends_and_family Family

2/10

Poor

15 Jun 2025

Britt

Go somewhere else

Very dirty. Towels and bedding were stained and place had a sour smell. The bathtub has a big blood stain that could not be removed by maintenance, so no shower available. Sold out so we couldn’t change rooms. This room was way too expensive to be in such distress. Never again.
YOU'VE BEEN WARNED

Partner

2/10

Poor

14 Jun 2025

Bruce

Horrible

Partner

2/10

Poor

14 Jun 2025

Bruce

Terrible

2/10

Poor

14 Jun 2025

Bruce

Terrible treat long term residence like nothing

4/10

Poor

13 Jun 2025

Gabriel

Great price, but you get what you pay for!!

8/10

Excellent

12 Jun 2025

Dave

.

Self

6/10

Pleasant

09 Jun 2025

Yarida

It could have been cleaner

Leisure Family

2/10

Poor

08 Jun 2025

Sarah and Jonathan

Very dirty and run down.

2/10

Poor

08 Jun 2025

Trudy

There was nothing that made the stay better.

4/10

Poor

06 Jun 2025

Eugenio

The property lighting needs plenty of work. Hallways have a strong smell of marijuana. The room was ok, bed needed upgrade and pillow replaced.

4/10

Poor

06 Jun 2025

Edward

Had to visit front desk for toilet paper during stay. Tub had rust spots on bottom that looked like fecal matter. Pleather on recliner was cracked and old. Room phone didn’t work. Upon checkout they showed an outstanding balance that was equivalent to the price paid via hotels.com

Self

8/10

Excellent

06 Jun 2025

Shelly

The tub had rust

Self

2/10

Poor

05 Jun 2025

Brianne

Cold water. Overall just was not happy with the stay. Horrible smell.

2/10

Poor

04 Jun 2025

Andres

This place is absolutely disgusting don’t come here stay far away. I can’t even believe this come up as an option. I’m absolutely appalled do not consider this place. It’s so filthy.

Family

2/10

Poor

01 Jun 2025

Shelly

We were very disappointed with the cleanliness of the property. The floors were noticeably sticky, the exhaust fan was inoperable, and despite our request, the front desk refused to clean, citing a bi-weekly cleaning policy

Leisure Family

10/10

Exceptional

01 Jun 2025

Bruce

Beautiful staff

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Bruce

Great

Friends_and_family Family

2/10

Poor

29 May 2025

Ma

Dirty

Leisure Family

4/10

Poor

26 May 2025

Rosa

My room smelled like cigarettes, room very outdated and needs deep clean,for the price charged for one night stay it was not satisfactory.

Business_and_leisure Partner

2/10

Poor

26 May 2025

Karen

The first room had a hole in the baseboard. The fabric on the couch was worn and frayed. The second room had water stained bathtub or was that pure dirt? Absolutely would never stay at this hotel ( I left after 15 minutes..how long it took me to find another hotel in the area). DO NOT STAY AT THIS HOTEL!

Leisure Self

8/10

Excellent

25 May 2025

Bradley

Family vacation

Stay was decent, nothing spectacular. We were only there to sleep anyway. Good value for what we needed.

Friends_and_family Family

6/10

Pleasant

25 May 2025

William

Employees were courteous. Their \"breakfast\" is anything but. A muffin and cup of coffee is all they have. Room was ok but bathroom light was pretty dim. I would stay here again if by myself but would not bring my family here.

Leisure Self

4/10

Poor

24 May 2025

Manuel

Property smells, people that stays have no class, to much noise at night

Leisure Family_with_children

2/10

Poor

19 May 2025

Aisha

The room smelled like someone died in it, definitely long term tenants too, at this location! Box fans in most of the windows tell you that… asked for another room and they said that they were sold out… but all the guest get there room number after they check in… you couldn’t give me a room that hasn’t been checked into, yet?!!

Business_and_leisure Self