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Hilton Garden Inn Hanover Arundel Mills BWI Airpor

Baltimore - MD · United States

7491 New Ridge RoadView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location9.8/109.8
Neighborhood8.8/108.8
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Hanover Arundel Mills BWI Airpor

We're across the highway from Arundel Mills outlet shops and the Live! Casino, and BWI Airport is eight minutes away. Enjoy a dip in our indoor pool and a workout in our 24-hour fitness center.

Our restaurant serves cooked-to-order breakfast, as well as dinner and cocktails, and we offer conference and boardroom space. WiFi's on us.

Read more about this hotelShow less

With a stay at Hilton Garden Inn Hanover Arundel Mills, MD in Hanover (Arundel Mills), you'll be within a 5-minute drive of Arundel Mills Mall and Maryland Live Casino. This hotel is 4.4 mi (7 km) from Fort George G. Meade and 13.3 mi (21.4 km) from Merriweather Post Pavilion.

Make yourself at home in one of the 151 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 9.95 to 15.95 per person
    • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
    • Pet fee: USD 125 per accommodation, per stay (maximum USD 125.00 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Arundel Mills Mall 1.6 km / 1 mi
Maryland Live Casino 2.5 km / 1.5 mi
Patapsco River 6.5 km / 4 mi
Fort George G. Meade 7 km / 4.4 mi
Guinness Open Gate Brewery & Barrel House 10.7 km / 6.7 mi
Timbers at Troy Golf Course 11 km / 6.8 mi
National Cryptologic Museum 12.4 km / 7.7 mi
BWI Trail 12.9 km / 8 mi
Blandair Regional Park 13.2 km / 8.2 mi
University of Maryland Baltimore County 13.6 km / 8.4 mi
Earth Treks Climbing Center 13.7 km / 8.5 mi
Chesapeake Employers Insurance Arena 14.2 km / 8.8 mi
Retriever Soccer Park 14.7 km / 9.2 mi
Historic Savage Mill 15 km / 9.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 151
  • Number of floors (main building): 11
  • Double rooms: 42
  • Suites: 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 17 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Hot tubExtra charge
  • Fitness
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 5 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable8 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    TWIN TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen Beds • 1 Bedroom • 5 m²TWN.H6-2Q
    TWIN Accessible-Two Queen BedsPhoto unavailable11 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    TWIN Accessible-Two Queen Beds

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 5 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOM AccessibleRoom • ONE BEDROOM AccessibleROO.B1-H6

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    Room ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOM AccessibleDOUBLE • ONE BEDROOM AccessibleDBL.B1-H6

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 5 m²TWN.H6
    TWIN AccessiblePhoto unavailable4 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    TWIN Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 5 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable14 photos

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    SUITE Accessible KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Hanover Arundel Mills BWI Airpor

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Hanover Arundel Mills BWI Airpor

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.8 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
Sarah
The room was large, clean, and quiet!
Self
4/10
Poor
07 Jul 2026
Capria L
Wonderful staff
8/10
Excellent
05 Jul 2026
Eric
It was fine, didn’t like that. I had to pay for parking in hotel parking lot. Seem like an extra added expense that wasn’t necessary.
10/10
Exceptional
01 Jul 2026
Kristle
Great customer service. Hostess recommended a really good restaurant.
Friends
8/10
Excellent
10 Jun 2026
Krystal
Nice property. Poor signage at the roadway, which caused us to miss the turn into the lot. Also, kids running up & down hallway and slamming doors till midnight.
Family_with_children
6/10
Pleasant
07 Jun 2026
Michael
When other hotels are offering free parking and free breakfasts, it's hard to get used to the policy where you have to pay for both. It would be FAR less irritating if they would just put those charges into the room rate so they aren't sticking it in your face. Of course, if they did that their room rates would be even higher than what they are.

The room was comparable to other hotels in the area but with more road noise than I like to hear.

I will not be back.
Partner
10/10
Exceptional
06 Jun 2026
Beverly
It was located near everything I wanted. Very clean, quiet, good food, good drinks and great staff.
Friends
10/10
Exceptional
02 Jun 2026
Darrin
Everybody was great
4/10
Poor
26 May 2026
BENY
The Cheaptickets website is not up to date regarding this property. After booking this hotel, we assumed everything would be in line with a standard hotel stay — but surprise! Upon check-in, we were informed that we had to pay separately for both parking and breakfast. As guests, we expected these details to be clearly disclosed at the time of booking, yet none of this was mentioned on the website. Cheaptickets needs to review and update all hotel listings on their platform to accurately reflect reality
Partner
6/10
Pleasant
24 May 2026
Myriam
Some of the pillow were stained. Breakfast and parking spot you have to pay separate daily. Staff members were friendly and they provide towels for the pool. Close to the mall.
Family_with_children
10/10
Exceptional
24 May 2026
Antoinette
Hotel nice and clean only thing you have to pay for parking. First time I ever had to pay for parking at a Hilton brand
Partner
10/10
Exceptional
14 May 2026
Nekisha
Although breakfast wasn’t include- my stay was well spent.
Family_with_children
8/10
Excellent
26 Apr 2026
Ivan
The room was decent in appearnce but it has a chair sittong in the corner that need to disposed of. The room looked clean but smelled old and moldy .
Friends_and_family Friends
10/10
Exceptional
26 Apr 2026
Beverly
Prices of food and drinks were high but otherwise everything was great.
Partner
10/10
Exceptional
08 Apr 2026
Keshia
I left very expensive items in my hotel room, and it was safely returned to me. Forever grateful.
Partner
10/10
Exceptional
06 Apr 2026
Barbara
Awesome
6/10
Pleasant
03 Apr 2026
Omar
Breakfast was not fresh, staff lacked of communication/information. They charged for parking on a different platform and it automatically saved all your information.
Room was clean
Family_with_children
8/10
Excellent
15 Mar 2026
Patricia
Room size perfect as I have disabilities. The bed was lumpy though. Quiet room.
Partner
10/10
Exceptional
14 Mar 2026
Mark
Clean room and public spaces
Partner
10/10
Exceptional
14 Mar 2026
Carroll
Everything was good, however, when I checked in the night March 13th, the desk manager (young lady) informed me breakfast was 7-11 a.m. I came down to eat at 10:10 a.m. breakfast closed.
Self
10/10
Exceptional
07 Mar 2026
Nijui
Property was clean and updated. Wi-Fi was fast
Self
10/10
Exceptional
25 Feb 2026
raul
Very clean. Friendly staff
6/10
Pleasant
20 Feb 2026
LaDae
The staff was unpleasant and rude and walked in my room twice after I checked in to ask if I had been checked in. Room and amenities were great though.
Friends_and_family Family
2/10
Poor
18 Feb 2026
Meghan
The hotel called me to tell me they did not have a hotel room available and my reservation was canceled.
10/10
Exceptional
16 Feb 2026
Joshua
Friendly staff and clean rooms
Friends_and_family Family
6/10
Pleasant
15 Feb 2026
Natalie
Room conditions were fine. Check in time was four pm, which was very disorganized and over twenty minutes late. Breakfast is $10 and overnight parking is $13/day which is very pricey considering what you're paying for the stay. I won't use this property again.
Friends_and_family Friends
10/10
Exceptional
15 Feb 2026
Sean
The room was great and the staff was friendly
10/10
Exceptional
15 Feb 2026
Claressa and Kirk
Yes
Partner
10/10
Exceptional
09 Feb 2026
Crystal
The location was perfect, close to the auto rental location and the airport. The staff were very friendly and helpful. The rooms were clean, well supplied and quiet. Great place to stay!
10/10
Exceptional
07 Feb 2026
Paul
Nice new clean quiet room
Leisure Partner
6/10
Pleasant
27 Jan 2026
Enrique
Yes
Self
10/10
Exceptional
18 Jan 2026
Tony
Yes
Partner
2/10
Poor
20 Dec 2025
Shanelle
I had a family emergency that was beyond my control. I called the hotel to see if I could cancel but it was too late. I had no control over this happening. And now due to my family emergency I am out of $129 because I was not able to make the trip. Nothing against the hotel. Times are hard right now and to lose out on that amount of money.
10/10
Exceptional
13 Dec 2025
Kristin
Easy check in and check out. Clean.
10/10
Exceptional
05 Dec 2025
Addys
Clean room and the staff was very nice.
Leisure Family
10/10
Exceptional
04 Dec 2025
Crystal
It was very clean
2/10
Poor
29 Nov 2025
Vinessa
Bathroom tub drain was clogged, exhaust fan didn’t work, floor dirty.
10/10
Exceptional
29 Nov 2025
Lareasia
We liked everything but having to pay for parking.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Margaret
Yes and everything was amazing thank you
Leisure Partner
6/10
Pleasant
12 Nov 2025
William
Everything was clean and the staff was great. I have a bad back, so the bed in the room was very hard so I couldn't sleep well. Had to get up after 4 hours from pain and sit in the chair.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Sara Lu
Clean room
Friends_and_family Friends
2/10
Poor
07 Nov 2025
Patrice
Yes, Jasmine was great.
Business
10/10
Exceptional
07 Nov 2025
Luis
Good service
Business Family
10/10
Exceptional
20 Oct 2025
Jerry
The Breakfast was Good
Leisure Partner
6/10
Pleasant
17 Oct 2025
Dwayne
All was well. Except no jacuzzi
Partner
10/10
Exceptional
12 Oct 2025
Eleanor
Everything went well, Food, front desk service was great. The room was clean and we had a great time.
Partner
10/10
Exceptional
03 Oct 2025
Jamar
Perfect location. Nice and quiet.
Business_and_leisure Self
10/10
Exceptional
11 Sep 2025
Charlene
Everything! Would stay again!!!
Leisure Partner
10/10
Exceptional
08 Sep 2025
Markita
Clean facility, friendly staff, and transportation attendant was amazing
Leisure Family
10/10
Exceptional
05 Sep 2025
Alex
great place to stay for casino players
4/10
Poor
31 Aug 2025
Claire
There are two Hiltons attached by one lobby. One side gets breakfast the other doesn’t. The staff were very nice. The brand of soap 0 smells like bug spray. Bring your own soap with you. Not sure why they had U-Haul moving someone in. This property is sub par to the overall Hilton experience.
Leisure Family
8/10
Excellent
31 Aug 2025
Latasha
We enjoyed our stay. Hotel was very nice and convenient to restaurants and shopping.

However, we did notice hair in the shower and was not aware of the $100 hold on our card until we saw the transaction and had asked the front desk.
Leisure Partner
8/10
Excellent
29 Aug 2025
Anna
Nice room, but the shower was old and water backed up.
10/10
Exceptional
28 Aug 2025
Margarito
\"The place was very clean, and the staff were extremely kind and attentive. Even though my stay was short, it was a very pleasant experience. I would definitely recommend this place to my friends and family.\"
Business Partner
10/10
Exceptional
24 Aug 2025
George
Great job
Leisure Family
10/10
Exceptional
18 Aug 2025
Megan

Nice fresh room

I was really impressed with the cleanliness and freshness of the room.
Partner
6/10
Pleasant
30 Jul 2025
Stephen
The location was ok, but not anything spectacular. I would rather have spent half the price and stayed at the Holiday Inn. The rooms were sparse and with an open bay shower, water went everywhere, that I had to wipe every time I took a shower. Also, they charge for continental breakfast...$10 for terrible muffins and oatmeal. A total ripoff
8/10
Excellent
29 Jul 2025
Patricia
Best thing about the room was the bed! So comfortable although a bit of a climb to get into. Our room, 630, needs a few minor fixes though - a wobbly toilet, a loose shower curtain rod and a non working light in the microwave area. Otherwise, it was a very comfortable room. Also, I’d like to acknowledge our shuttle driver, Chris! Very friendly and an asset to the hotel.
Leisure Family
10/10
Exceptional
16 Jul 2025
Ron
Very good
Leisure Partner
8/10
Excellent
27 Jun 2025
Amy
Very friendly staff!
Leisure
8/10
Excellent
24 Jun 2025
Leketsha
Birthday stay for husband and we had a ball
Partner
10/10
Exceptional
23 Jun 2025
ANTHONY
Very good place
2/10
Poor
19 Jun 2025
Benjamin
Bad experience at the bar. Bartender was awful. When I reordered a cocktail, instead of making it new, just poured the left overs in his shaker into my old glass(didn’t even pour out the old ice) and then poured more sour and more booze on top. Tasted different each time. Also was aggressively hitting on my co worker. She was so uncomfortable when we left that she asked me to escort her to her room.
Business Self
10/10
Exceptional
19 Jun 2025
LaShonda
The front desk agent was so helpful and polite
10/10
Exceptional
09 Jun 2025
Romaine
Hotel was nice and clean and nicely updated.
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Krishna
Very convenient to airport, shopping, dining, casnio, and major highways to get wherever you need to go!!
Leisure Partner
8/10
Excellent
08 Jun 2025
Robert
Pay for parking
Leisure Partner
10/10
Exceptional
02 Jun 2025
CHARLES
Property was very clean. Beds were super comfortable. Staff was friendly. I would highly recommend this hotel.
Leisure Friends
6/10
Pleasant
23 May 2025
Glenda
The hotel was very clean but I had a problem with the toilet not flushing properly and there were no maintenance person available during the night to fix it.
Business_and_leisure Family
8/10
Excellent
17 May 2025
John
Everything
2/10
Poor
20 Mar 2025
Annette
I tried to cancel but the website wouldn’t let me .
10/10
Exceptional
18 Mar 2025
Brandt
Great place to stay for a night while visiting thr surrounding amenities
Family_with_children
8/10
Excellent
26 Feb 2025
Mark
Close to Casino
6/10
Pleasant
16 Feb 2025
Robert

King size suites are amazing

Not our usual Hilton stay. We stay at a lot of Hilton Hotels and they’re usually top notch for everything. The room was phenomenal as usual though
Partner
10/10
Exceptional
30 Jan 2025
Verified traveler
Very comfortable mattress! Just wish they had free breakfast.
Self
10/10
Exceptional
21 Jan 2025
Farah
.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Bridget

Excellence stay

The say was excellent. The room was very clean check in was easy and quick. I would recommend it, and I would stay again.
Friends_and_family Family
10/10
Exceptional
19 Jan 2025
Clemetine
The colors in the room
Leisure Self
8/10
Excellent
03 Jan 2025
Edwin
The hotel and the room were fine. Everything was on time and clean.
Leisure Family
10/10
Exceptional
23 Dec 2024
Pedro

Great Experience

The hotel was clean and staff was friendly and professional
Friends_and_family Family
8/10
Excellent
23 Dec 2024
Verified traveler
Bathroom lights could be brighter
Partner
6/10
Pleasant
22 Dec 2024
Angjeanette
The sink was clogged
Leisure Partner
10/10
Exceptional
22 Dec 2024
Mike
Very clean and comfortable.
6/10
Pleasant
20 Dec 2024
Ebony
The pool is warm and the hotel is always clean. I didnt like that I was suppose to got a suite and it wasnt. Also the queen beds are more like full
Leisure Family
10/10
Exceptional
15 Dec 2024
Catherine

Quick overnight

Great overnight stay. Clean comfortable and convenient.
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Bruce
Location
Leisure Family
10/10
Exceptional
12 Dec 2024
Jackie
I didn't like that there were no draws or clock in the room. I was disappointed that they removed the hot tub.
Leisure Self
6/10
Pleasant
09 Dec 2024
delores

Great room….TV sucks!!!!

The stay was great besides the TV reception it was terrible only 3 channels and they were not clear the whole time….dont think it’s a good idea for a hotel to have satellite as cable….that was the only downfall of the stay
Partner
10/10
Exceptional
08 Dec 2024
Teana
GREAT STAY! Any bad review just gives Karen vibes honestly, Newly renovated, nice staff, convenient. Couldn’t ask for more
Leisure Partner
6/10
Pleasant
04 Dec 2024
Verified traveler

It’s okay, better options available.

when I checked in the front staff was by getting more distracted with other guest. felt like my business wasn’t valued. no direction to elevator, which was odd since they had two separate ones that went to different floors. I went on the wrong one the first time. when I went to my FIRST room, my key unlocked the door but someone else’s items were inside. immediately I went back down to let them know someone was in my room. front desk was puzzled. took another 20 mins to get me straight. back and forth with issues on my reservation. asked for king bed and they kept saying queen. once I got to my room it was fine. property is under renovation so the rooms look rushed. once checking out, the front desk person was off to the side on FaceTime. Did not even notice me until I said something. Took about 25 mins to check out because the front desk from check in booked me for two rooms not one. Overall it was an average experience but when I travel back up to this area for work, this is not a place I will be staying again. Most concerns was safety of multiple keys going to the same room / potential squatters and lack of customer service.
Business
10/10
Exceptional
04 Dec 2024
Sary
Beautiful property love the costumer service
Leisure Partner
8/10
Excellent
01 Dec 2024
Katrina

Short visit

The rooms were newly renovated and clean. The bed was very comfortable. The hotel was clean and the customer service was wonderful. We only stayed one night but I would definitely go back. We did not get to experience everything. It had a bar a pool with jacuzzi and a great area that served food. The driver of the service provided was very helpful
Partner
10/10
Exceptional
01 Dec 2024
Delores
The room was very clean. The beds were very comfortable. One thing to do is check the creamers for coffee in the room. Other than that, thumbs up!
Leisure Family_with_children
4/10
Poor
29 Nov 2024
Raechel
Upon arrival I paid the required deposit for the room. Within hours my credit card had been compromised. I only used it that day at that location and the charges that alerted me to the problem came from the area we were in. At checkout, I told the clerk and asked for the manager to alert them to the potential problem and unfortunately they were not working. Someone did call me back and left a message. I’ve called 3 times and left messages and no one has returned my call. I am not sure if this hotel is the source of my credit card fraud, but a return phone call would have gone a long way.
Family
6/10
Pleasant
01 Nov 2024
Frances
I left the property upset when I learned I was being lied to about the shuttle. They offered me a complimentary taxi to the airport, but had me to call and schedule the trip so I would be charged.
I refused! I told the desk clerk I would call uber so I would know the cost upfront. Ultimately, the hotel covered the trip to the airport. I paid for all other trips including my arrival because they didn't have an overnight driver.
Lies!
There was no driver!
Leisure
8/10
Excellent
27 Oct 2024
Karen
Reasonably priced. Good condition and amenities
Leisure
10/10
Exceptional
26 Oct 2024
deanna
Great stay bad breakfast
10/10
Exceptional
26 Oct 2024
Witold
We were checked in two hours earlier with no problem. Nice people, clean hotel and room. What else to ask for!
Business Family_with_children
4/10
Poor
13 Oct 2024
Michael
The front desk person was not very helpful or did he go through our information and stay. He did not provide any insight on our stay. We basically had to ask all the questions that he barely had answers to whereas last year when we stayed here we were accommodated above and beyond. Please don’t have people who are training on staff train and work by themselves. It’s not a good look. Sadly our stay was not as pleasant as last time. Do better with your check in staff. Also got charged twice because he didn’t know how to use the computer or system to check people’s information. We got a refund but what an inconvenience. Don’t put people under 20 years old to run the front desk. Do better.
Partner
10/10
Exceptional
13 Oct 2024
Charles
Nice Hotel. Will visit again

Location & surroundings

Hilton Garden Inn Hanover Arundel Mills BWI Airpor
7491 New Ridge Road, Hanover, Maryland, United States

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Hilton Garden Inn Hanover Arundel Mills BWI Airpor

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