Name: Springhill Suites Arundel Mills Bwi Airport
Address: 7544 Teague Rd, Hanover, 21076, US

10/10

Exceptional

02 Aug 2026

Patti

Room was spacious, clean room! Beds comfortable and pillows were nice!

2/10

Poor

01 Aug 2026

Rosario

Need serious renovation.

10/10

Exceptional

01 Aug 2026

Jay

Very nice property

2/10

Poor

31 Jul 2026

LUIS

I was charged an extra $50 even though I had already booked and paid in full. Please refund my $50.

10/10

Exceptional

31 Jul 2026

Michelle

Great hotel! Perfect location near the airport! Very clean room, great staff very nice, breakfast was great, and beds very very comfortable!

8/10

Excellent

30 Jul 2026

Martin

Hotel was good except I paid for a king room and my room was given away. It was a bit upsetting that I had to stay in a room I didn’t pay for. Hotel was clean, quiet and had good breakfast. I do suggest changing the ac units because our room was damp smelling.

6/10

Pleasant

29 Jul 2026

Avila

We stayed at the hotel for my cousin's wedding. The room was clean and had everything we needed. Breakfast was good too.

10/10

Exceptional

28 Jul 2026

Greene

Yes

10/10

Exceptional

25 Jul 2026

Steve

Clean room, helpful staff, great location. Will stay here again

8/10

Excellent

25 Jul 2026

David

Staff was very helpful. Room was clean but days

10/10

Exceptional

24 Jul 2026

roberto

How close it was to alot of stuff

8/10

Excellent

20 Jul 2026

David

Easy check in. Convenient location

Self

8/10

Excellent

16 Jul 2026

Megan

Traffic noise was annoying

Self

10/10

Exceptional

15 Jul 2026

Rolawn

Everything was great except the pool was closed a couple of days.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Earl P Simmons Jr

Room was clean. Staff were pleasant.

10/10

Exceptional

13 Jul 2026

Dai

Love this place. Will stay again

Family_with_children

10/10

Exceptional

12 Jul 2026

Laeista

The hotel was amazing, quiet clean, friendly me and my family enjoyed our so so much that we will be back in March for my granddaughter‘s graduation until then. Staff have a pleasant summer. Thank you for one of your guests.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Benjamin

Great hotel and staff!!! Front desk person Yolanda was flat out awesome helpful and attentive. Super huge smile and speaking.
Jessica the manager jumped right in at breakfast one morning to help get things done. Very polite and remembered my name.
My only knock would be the breakfast is limited.

Partner

6/10

Pleasant

10 Jul 2026

Steven

The staff and breakfast were great. The amenities were in poor condition. The pool was closed due to a broken part and 3 of the 4 treadmills were “out of order”. Our room’s bathroom fan wasn’t working, resulting in humid room with moist feeling.

Partner

4/10

Poor

10 Jul 2026

Aravind

It was a Hot 90°F & a Humid day When i checked into the room at around 9pm, The room was at 74°F and AC turned off. When i started the AC i could feel that the AC running, but it will take 2-3 hours to cool the room to 68°F to 72°F.

when i enquired, the staff at reception called in maintenance staff to check the thermostat and that guy said that the AC is working fine and it will take time to cool down the inside room to desired 68-70 F. When asked for change off room, they showed me another which was at 75F and AC turned off there too.

Now at this stage the staff started showing attitude.

Not sure if the staff understands that the room temperature for people to be comfortable should be from 68°F to 72°F and slightly cooler from 65°F and 68°F for a optimal sleep especially during a hot summer day

The staff needs to be trained on this basics and moreover how to handle guests' complaints.

Summer day 74F is not conformable inside room. Period.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Gustavo Andres

The location was good.
The staff not so nice.
Room for 5 but only 2 towels.
The mattresses and pillows need to be changed, are not very comfortable.

Family_with_children

8/10

Excellent

08 Jul 2026

Jocelyn

Breakfast was m

8/10

Excellent

05 Jul 2026

Letasha

Clean and staff was great!!!

8/10

Excellent

05 Jul 2026

kisha

The staff was ok
Very nice
The night guy was little weird there a guest in a wheel chair that was trying to get in he made her sit at the door until someone came in she saunter over 15min
Really until I came through the door to open to let us in
Then he looked crazy as we both came through the door

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Quira

Professional Concierge. Clean Room

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Leo

Room was completely outdated, and things like the bathroom were actually difficult to use. Note: You had to”step around the toilet to get into the shower”?
Our door to our room was broken, we reported it immediately, but nothing was done. Much more than an inconvenience to me and my fiancé. I’m assuming all the rooms are the same (?), so it’s unlikely we will be returning to this property.

Partner

10/10

Exceptional

21 Jun 2026

Greg

My family's stay at Spring Hill by Marriott/Arundel Mills included a total of six (6) rooms for a family funeral/memorial event. My whole family is grateful we chose this property. The hotel is in exemplary condition; the rooms we booked were better than described and the staff -ESPECIALLY- the front desk staff was wonderful. Thank you Spring Hill by Marriott/Arundel Mills for providing a terrific stay experience during a time when we really needed it.

Family

8/10

Excellent

21 Jun 2026

Jasmine

I was just ok

Family_with_children

6/10

Pleasant

21 Jun 2026

Nicole

So I've stayed with this facility since last year. However, this year, the facility is and the facility was bought out by new owners.
I stayed in a Whirlpool room.
The room TV was defective and black-and-blue couldn't see it. They couldn't switch it out. Because all the rooms were full. They did comp the room for me, but still.
The stay comes with a continental breakfast. It is okay, nothing gourmet. The average bagels toast cereal.Oatmeal, they do have eggs and sausage, but that is cold, Most of the time and there is no microwave downstairs, too warm it up.
The staff is friendly.
The hotel is clean. Overall, I give it a 7/10

Partner

8/10

Excellent

16 Jun 2026

Arlene

Easy access to the hotel and lots of free parking. Standard hotel breakfast fare and glad it is available. Coffee is weak. Love the new easy thermostat in the room I had so it was comfortable temperature for me. Vanity area could be a little brighter. Hard to see to put on makeup. I stay here every time I come to the area and will return. Best price in the area.

Self

10/10

Exceptional

14 Jun 2026

Kevin

Great breakfast buffet.
Very helpful staff

Partner

10/10

Exceptional

13 Jun 2026

orquidea

Definitely will stay there again, great value for the money.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

LATONIA

Clean rooms, friendly staff, free continental breakfast

Family

10/10

Exceptional

10 Jun 2026

Vernal

Free parking which is a plus. Staff was pleasant and friendly. Fast chech-in. Rooms were very clean. Breakfast was excellent with a good variety of options to choose. Area felt very safe. Restaurants and retail stores wiithin minutes of location. I will stay here again definitely. Thanks for the hospitality.

Self

8/10

Excellent

10 Jun 2026

Lovella

It was a good stay. We enjoyed the hot tub and exercise room. The rooms were good and clean. And parking very easy. We were close to the mall and I like that. The breakfast was ok. The waffle machine was not there even though they show it online. They said it was broken. They should had more then one because I know it can happen. That’s why we pick this hotel because my daughter loves waffles. And they would run out of stuff and say there was no more. And we came way before breakfast was over. Other then that it was good.

Family_with_children

10/10

Exceptional

09 Jun 2026

Allyson

Very clean and well maintained hotel. Staff was very friendly and check in/check out were very simple.

Self

10/10

Exceptional

08 Jun 2026

Ava

Nice Big Rooms. TV doesn’t get a lot of channels do thanks to a Ipad

Family

4/10

Poor

07 Jun 2026

Rodney

Good

10/10

Exceptional

07 Jun 2026

Jeffrey

The property was centrally located with easy access. The breakfast had many choices available, and quite a few hot choices, which was nice. Quiet area. Easy access to the nearby mall, airport and Army base. The room was large and clean.
The bed itself was a little stiff for me, but sometimes that is a personal preference on how you like to sleep. Staff was accommodating and friendly and made a point of greeting every traveler going in and out of the main door. Would definitely stay again.

Partner

10/10

Exceptional

30 May 2026

Sandy

Room was as advertised.
Very friendly staff.

Family

2/10

Poor

27 May 2026

Bertha

Front Desk staff at check in was rude
Parking is safe
Breakfast could be better

Family

8/10

Excellent

26 May 2026

Jennifer

Extended weekend stay. Enjoyed the breakfast each morning, good options although the food area itself was cramped with frequent backups, especially waiting for the waffle maker, not the best set up. The kitchen staff did a great job keeping up with the heavy flow, restocking and keeping the area clean. The pool reopened after being closed. We used it when it was empty, but more than a couple people in there made for a very loud environment. Parking was easy. Only utilized housekeeping for towel replacement during our stay.

Family_with_children

8/10

Excellent

25 May 2026

Lisa

There was only ONE bright spot in this stay. And his name was CARL. He was super friendly and tried to help make things right with our booking. If the rest of the staff was like him, I would be giving this a glowing review. Alas, Carl was the only thing about this stay that was satisfactory and I say this having stayed here before and as a Bonvoy/Marriot member.
Carl deserves to be recognized for his customer service skills.

The pool wasn’t available at NOON even though it was supposed to be open and ready at 10. The whole pool area was not well maintained and not safe. The check-in staff (2 people) one was UESLESS and couldn’t speak clear English and would NOT speak up even when both my husband and I explained my hearing loss. The other a tall attractive man who said he was new was very welcoming and tried to be helpful.
We had booked a roll in shower because of my problems with my hip and given a step in tub. Since it was a short stay, I dealt with it, but if I had had to stay longer this would have been a major problem.
The check out staff this morning was not polite or positive at all.

Partner

10/10

Exceptional

24 May 2026

Honeylet

I recommend to stay here… everything excellent .

Family

4/10

Poor

22 May 2026

Corey

There for four nights. Pool and hot tub didn’t work. Our room never got cleaned. Asked them specifically to clean our room on our last full day. They said they would and then did not. We finally just sat our overflowing trash cans outside the door and gave up. Told them at the front desk the trash cans were outside our door. Four hours later and a chat with Hotels.com and they got emptied.

6/10

Pleasant

19 May 2026

Trevelee

Their beds are not comfortable at all. They need to be replaced or something because all you’re sleeping on is spring on a mattress that’s sunken down. Trash was not taken out on a daily.
Two beds in the room and the same issue. Bring clothing that hardly needs ironing if any at all. The one in the room didn’t work. Asked for another and it was the same thing.
Breakfast is eeh… especially for someone who may be vegetarian/vegan.

Self

10/10

Exceptional

18 May 2026

Patrick

Very nice hotel. Kind staff. Great breakfast. Pool was down for our stay, which was kind of a bummer.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Fernando

This was a great mother's day gift for my Mom we will be back as soon

Friends_and_family Family

10/10

Exceptional

12 May 2026

Margaret

Room was spacious and had safe chair for shower

Partner

8/10

Excellent

11 May 2026

Vanessa

Everything was good

10/10

Exceptional

08 May 2026

Carl

it was better than expected.

Partner

10/10

Exceptional

05 May 2026

Pamela Abigail

I really liked this hotel very quiet to the point you can’t hear anything

Family_with_children

10/10

Exceptional

03 May 2026

Troy

Free parking

Family_with_children

10/10

Exceptional

30 Apr 2026

Angela

It was a very nice hotel me and my family loved it especially the indoor pool staff was very nice and helpful will definitely stay again

Family_with_children

10/10

Exceptional

21 Apr 2026

Melissa

Excellent stay in excellent experience! The rooms were magnificent, and the breakfast was delicious! Overall, remarkable experience and such a great value. 10/10 would definitely recommend.

10/10

Exceptional

20 Apr 2026

Sonia

No complaints it was great we enjoyed our stay.

Family_with_children

2/10

Poor

20 Apr 2026

Cheri

I reserved a double queen, I was given a king, there was mold and has an odor .

Family_with_children

10/10

Exceptional

19 Apr 2026

Andria

The room was clean, the staff was pleasant and helpful.

8/10

Excellent

18 Apr 2026

Ava

The room was nice but the matress was well past it's prime. The room was clean but there was a picture with mold growing through the frame. The female staff was amazing but the male staff member seemed bothered when we asked for an extra pillow.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

michael

Great parking and safe, overall everything was good

Partner

6/10

Pleasant

11 Apr 2026

Emily

It was just okay. All the staff were friendly, but the room smelled like feet, the sofa bed had flower petals in the creases like it hadn’t been cleaned. The breakfast was decent.

Family_with_children

8/10

Excellent

10 Apr 2026

Joseph

Good parking space.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Ayana

Everything was perfect

Family_with_children

10/10

Exceptional

07 Apr 2026

Derrick

Clean rooms

Partner

6/10

Pleasant

06 Apr 2026

Amber

Clean room breakfast was great property was very nice and walking distance to the mall

Partner

10/10

Exceptional

05 Apr 2026

Amanda

Staff was friendly and breakfast was fresh

8/10

Excellent

04 Apr 2026

Omar

Comfort room

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Leticia

Clean rooms, staff was nice with an ok. breakfast

Family_with_children

4/10

Poor

30 Mar 2026

Robert

Noisy location, not peaceful at all. There’s an extremely high amount of traffic around the hotel all night. Couldn’t tell the airport was close by because all the noise from the cars and trucks drowned out the airplane noise. Hotel is getting dated and needs a refresh. Pealing wallpaper and light switches that don’t work the main lighting are two examples. The mattress was uncomfortable, felt like one from a discount clearance store. I’ll never stay here again. I’m n a positive note, the staff was great in all areas.

Self

8/10

Excellent

29 Mar 2026

champagne

Breakfast wasnt a wide variety on The hot bar but everything was delicious. Room was clean and hallways. Staff was friendly

10/10

Exceptional

28 Mar 2026

Lana

We were only there for a quick overnight stay. The room, and especially the bathroom, was very clean.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Abraham

Nice location from BWI, only concern was no room make over after we alerted the front desk to do one.

Family_with_children

6/10

Pleasant

20 Mar 2026

Christen

Convenient and close to everything

Family_with_children

10/10

Exceptional

20 Mar 2026

Elisabeth

Amazing hotel! The stag was friendly and helpful, the breakfast was amazing. Our room was perfect for my family. The 24 hour gym was great and the pool/hottub was perfect too. My kids and husband loved that there were apples and mints at the front desk and a coffee station. I will definitely be visiting this location again!

Family_with_children

10/10

Exceptional

18 Mar 2026

OLUFEMI A

Excellent

Self

10/10

Exceptional

17 Mar 2026

Stacy

The room was exceptionally clean but one thing I noticed more than anything was the friendliness of the staff. Always saying hello and welcome back and also asking if we need anything. I have always loved the Marriott hotels but this solidified why!

6/10

Pleasant

15 Mar 2026

Natasha

This is an older Marriott and the rooms and linen shows it. The bathroom wall paint was peeling, the linen looked dingy, and the sheets on the bed need to be replaced. The staff were welcoming and friendly.

Partner

10/10

Exceptional

13 Mar 2026

Michelle

Very nice and clean place to stay and the staff was nice and friendly, close to the Mall and Casino

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

OLUFEMI A

Excellent

Self

10/10

Exceptional

11 Mar 2026

Adrian

Front Desk and Housekeeping are Great

Family_with_children

10/10

Exceptional

23 Feb 2026

Octavio

Clean rooms and professional staff. Thank you for the hard work!!!

Self

4/10

Poor

23 Feb 2026

Elizabeth

I felt completely segregated and the room did not have a proper shower. I also felt slightly discriminated against. This reason is being I am blind with a disability and was traveling with a service dog. I was informed at check-in due to the fact that I had a service dog, I had to take a room on the first floor all the way in the back due to the fact that other guests did not want to see pets. Even though, I informed the front desk person when checking in that my dog was a service dog, and I also informed of the service that it provided. Due to the fact that I am blind I informed the person that it was a GUIDE Dog. However, I was still placed all the way in the back in a room with no shower lip. It was a complete flood every time I used the shower. On top of that. 15 to 20 minutes for the water to warm up into hot water. I was informed that that was the only room available to me due to the fact that I paid through a third-party. It will not be staying ever at this hotel again.

6/10

Pleasant

17 Feb 2026

Thomas

Staff was courteous. The smell of marijuana was nauseous throughout the entire hotel.

Partner

2/10

Poor

16 Feb 2026

Genesis

Couldnt rest because the other guests were slamming doors and stomping around at all hours. There was not hot water, bathed only once. Staff were very friendly but the noise and the hot water made it a horrible experience.

Leisure Family_with_children

8/10

Excellent

16 Feb 2026

Arnaud

The breakfast could offer fruit options.

Leisure

10/10

Exceptional

14 Feb 2026

Varkey Kurian

Staff was very kind and helpful

6/10

Pleasant

08 Feb 2026

Anthony

Room was average. It looked clean but the furniture was dated.

Elevators and Hallways smelled like weed/ cigarettes.

Breakfast was average. It did have hot eggs, waffle maker, cereal options etc… but it was all pretty standard.

All around average hotel with not too much bad to talk about but also not much to celebrate.

Self

10/10

Exceptional

07 Feb 2026

Stephanie

The room was spotless. The staff were incredibly friendly and helpful. I would definitely recommend staying here.

4/10

Poor

05 Feb 2026

Michael

Heater worked sporadically.Ran out of hot water in the shower twice.whirepool would not turn on.

Leisure Partner

2/10

Poor

01 Feb 2026

Chanese

Room was cold Water was cold Jacuzzi didn’t work

Leisure Friends

10/10

Exceptional

22 Jan 2026

Devra

Clean and spacious. Very good quality for the price.

10/10

Exceptional

13 Jan 2026

Lauri

Friendly and helpful staff
Clean room
Great selection for breakfast
Easy parking

10/10

Exceptional

10 Jan 2026

Casey

Nice place. Good location.

10/10

Exceptional

06 Jan 2026

samuel

Great hotel

10/10

Exceptional

04 Jan 2026

Dina

Friendly professional staff. Great location for exploring the Baltimore and Washington areas. Located walking distance to Arundel Mills Outlet, Casino Live and a huge selection of eateries.

Leisure Family

2/10

Poor

04 Jan 2026

Katesha

No hot water for showers or baths, hot tub was colder than the pool, and gym equipment was dirty and outdated.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Shawn

The room was clean and the staff was courteous.