Wingate By Wyndham Baltimore Bwi Airport

10/10

Exceptional

04 May 2026

bryan

Service was 5 star.

Self

4/10

Poor

04 May 2026

Jimmy

no hot water when showing!

Partner

4/10

Poor

03 May 2026

Sara

Room was clean but requires significant maintenance. Paint chipping off walls. Parking was ample, but there were piles and piles of trash in the rear of the parking lot. Elevator had duct tape on it, which wasn’t comforting. Staff were nice during interactions, but had to wait at desk for them for a while. Bed was comfy and shower had a lot of water pressure. Outlets were loose so had to constantly readjust them to charge items before trip. I would not stay here again unless forced to.

Friends

10/10

Exceptional

02 May 2026

Diane

Nice front desk staff and tasty breakfast.

Self

2/10

Poor

01 May 2026

André-Tascha

Stay elsewhere. I was in the shower at 9:30am when someone attempted to get in my room. I complained to front desk, and their response was \"it was probably a mistake from the housekeeping 'girls'\".

I asked for nothing but an apology, but they pushed back and said I should not \"get heated\" over a mistake.

I was in the shower.

Self

4/10

Poor

30 Apr 2026

Eunice

The hotel is really old. It feels darker than it should be because of the colors, poor lighting, old elevators. Our first room smelled of cigarette smoke. The second room was better, but the smell in the hallways and rooms was old and musty. Not much fresh or circulated air.

Family

8/10

Excellent

30 Apr 2026

Aleese

Breakfast was served it wasn’t the best but it wasn’t too bad. room was a little small but good for one person. parking was simple, check in online was simple and easy and made it quick once i arrived to the hotel.

10/10

Exceptional

30 Apr 2026

Tara

Clean room, comfy bed, friendly front desk staff, good selection for breakfast that includes hot food, plenty of parking, and easy check-in and check-out

Partner

10/10

Exceptional

29 Apr 2026

Mary

Great option for traveling from BWI. We used this hotel for their long term parking and shuttle service to and from airport. Staff was great.

Partner

8/10

Excellent

28 Apr 2026

Seth

Staff was excellent and very friendly. Parking was abundant and location were easy to get to. Bed was comfortable but cable quality was a bit fuzzy. Older hotel that was acceptable but not spotless and a slight weed smell. Great value for the price. Would stay again

Self

6/10

Pleasant

28 Apr 2026

Austin

Okay stay. Only thing to say is could of parked the shuttle somewhere else and right at the front doors not living a lot of room for incoming traffic

Self

10/10

Exceptional

27 Apr 2026

Dennie

Gloria kept my room very clean I really appreciate her service. The gym was clean water was perfidy the only thing that was annoying was the bathroom sink kept clogging put for the price o would stay again

Self

10/10

Exceptional

27 Apr 2026

Mary

Great Stay, Very quiet and relaxing. Staff was great!

10/10

Exceptional

27 Apr 2026

Noelia

Everything was good

Partner

10/10

Exceptional

25 Apr 2026

Nijui

great staff at the front desk, very clean rooms

Self

10/10

Exceptional

24 Apr 2026

Milagros

Crean room, the staff was so nice , the location is good

Partner

6/10

Pleasant

24 Apr 2026

Lorissa

Continental breakfast is not worth it. Doesn't even have real coffee

Self

10/10

Exceptional

24 Apr 2026

Noelia

Perfect

8/10

Excellent

24 Apr 2026

Toni

My room was clean and very comfortable, parking was good, location is close proximity to the airport, which was reason I was there. The hotel provided list of restaurants close by, which had a good variety of choices, including those that delivered to the hotel. Would definitely stay there again!

Self

6/10

Pleasant

22 Apr 2026

Harlan

The shower control may need adjustment and better instructions
The coffee maker was serviceable but should be upgraded
The pillows were not comfortable
The coffee at the breakfast buffet was powdered coffee and the hot water dispenser had a meager flow rate
The shuttle service was excellent

Self

10/10

Exceptional

22 Apr 2026

Juan

Clean

Self

4/10

Poor

21 Apr 2026

Michael

Bathroom tub water would not stop running and based on discoloring of the tubs it’s been broken a while

Partner

8/10

Excellent

19 Apr 2026

Richard

Don't expect real coffee with this place. Coffee at breakfast is little packs of instant. Also don't expect bright-eyed, happy staff. Sullen is the word of the day. Good physical condition, but what gives with the coffee and the staff?

Self

10/10

Exceptional

18 Apr 2026

Nijui

everything was excellent, staff was very friendly, rooms were clean and beds were comfortable.

Self

6/10

Pleasant

18 Apr 2026

Karen

Only plus was eating breakfast before leaving early.

10/10

Exceptional

18 Apr 2026

Evelyn

Breakfast had a good variety

Family

2/10

Poor

17 Apr 2026

Pearleana

unknown

Partner

4/10

Poor

16 Apr 2026

sandra

My water never got above luke warm and mini fridge didn’t work (was even unplugged when I arrived). I went to the desk clerk- waited over 30 mins in line (only one attendant at 8:30-9pm) and she said she’d have maintenance take care of it first thing the following morning. Came back after 14hr workday to no notice and nothing fixed. WiFi also was spotty at best but the tv reception and WiFi kept shutting down and just not working. Desk attendant couldn’t be bothered to even get up from her chair and said “yup, allot of people complaining, maybe you should go buy a hot spot to use”. She also said it was due to wind and rain- I videoed right after and not even a gentle breeze or raindrop. Never got any of it fixed or dealt with in 3 days. Asked for mgr info and was given a general 1-800 number with nothing else. Wasn’t a good stay at all.

Self

6/10

Pleasant

14 Apr 2026

Jason

Parking was tight and hard to find a spot. Did not know long stay parking was extra fee and could not purchase at time if stay. Was told it was because of booking through a third party website. Rooms were ok for a quick stay but there was a lot of noise from outside and parking lot late at night.

Friends_and_family Family

4/10

Poor

14 Apr 2026

Leeann

Breakfast was ok. Didn’t use the shuttle because there was no extended parking.
The building is not in good condition. Nothing like I expected

Friends_and_family Family

4/10

Poor

12 Apr 2026

Kimberly

When I arrived at the airport, I called the hotel for shuttle pickup. I called at least 12 time. No one answered the phone at the hotel. A shuttle from another hotel picked me up and brought me to the hotel. When I arrived the girl at the front kinda looked at the phone and started to say, we don’t usually answer, but caught her self. Come to find out they have another number to call if you need the shuttle. Would be nice if that was included in the email sent confirming my reservation. The only saving grace was Lawerence who took me to dinner and the driver who took me to the airport in the morning.

Self

6/10

Pleasant

12 Apr 2026

Tara

Staff was very kind. The shuttle was wonderful. They picked me up at the rental car drop off and took me to the airport on time. The room itself smelled like smoke and was old. However, I just needed to be there for the night and woke up at 3 AM so it served its purpose.

Self

10/10

Exceptional

12 Apr 2026

David

Breakfast and shuttle (RR and airport) make it good for BWI stays

Self

10/10

Exceptional

11 Apr 2026

Temika

I was only there for a day but the front desk clears was very nice. The room was clean and well put together

Self

8/10

Excellent

10 Apr 2026

Priscilla

Above average customer service, room and breakfast.

8/10

Excellent

10 Apr 2026

Robert

everything was pretty good except that shower curtain was torn and had a sizable hole in it too.

Partner

6/10

Pleasant

10 Apr 2026

Dawn

The pillows were too small, the rooms too hot, and the breakfast was not so apealing, and would it kill them to have fresh brewed coffee? Instant coffee packets are so gross and lazy.

Self

10/10

Exceptional

10 Apr 2026

Alfonso

Very good breakfast.

Self

8/10

Excellent

09 Apr 2026

Iain

I had no problems withe room and staff. My only concern was ,and still is that I have not received my $100 debosit back into my account.

Self

10/10

Exceptional

08 Apr 2026

Allison

Great!

Self

2/10

Poor

08 Apr 2026

Clare

This hotel is in serious need of renovation. The hotel staff were neither friendly nor welcoming. The elevator has parts of it held together by duct tape. The breakfast on the first morning had almost all gone when I came down at 8 (it runs until 9). No oatmeal and the coffee wasn’t brewed, it was instant (add boiling water) The bedroom furniture was damaged, broken and outdated. The bathroom floor was sticky and the grout was dirty. It smelt musty and there was no extractor fan, so not surprising. The hairdryer had only setting that worked. Not a good experience.

Self

4/10

Poor

06 Apr 2026

Bruce

I guess you get what you pay for. Bed was horrible, probably had broken springs, the paint was flaking off the walls in the bathroom and the caulk in the shower was covered in mold. Only 1 of the 4 elevators worked our entire stay. Would not recommend.

Partner

10/10

Exceptional

06 Apr 2026

luis

Thank

2/10

Poor

04 Apr 2026

Anthony

Good

Friends

4/10

Poor

04 Apr 2026

Colette

Staff wasn't friendly, had 1elevator working, room was half cleaned, parking was okay but handicap parking wasn't clearly marked and being a disabled veteran I wasn't happy.

Friends

4/10

Poor

01 Apr 2026

Kathleen

We arrived early for our check in. Our room was ready, however the lady at the front desk said if we wanted to get in the room it was considered an early check in and that there would be a $50 charge. I have NEVER in all my life of traveling been charged for an early check in. Very frustrating. She was not nice about it either. Basically, too bad, if you want in you have to pay. There were many people sitting in the lobby waiting. People were complaining as well.

Also, they did not have fresh coffee. They had Tasters Choice instant coffee. Very low class.

The hotel was not expensive, so I guess I can’t complain too much. You get what you pay for.

Partner

6/10

Pleasant

01 Apr 2026

James

Bad coffee

Self

10/10

Exceptional

30 Mar 2026

Ann

We LOVE staying at this hotel when we fly in and out t of Baltimore. The staff is welcoming and efficient. Rooms are always clean

6/10

Pleasant

30 Mar 2026

Carrie

The breakfast only included instant coffee. I have never stayed at a hotel that did not offer brewed coffee with breakfast. The juice machine dispensed warm, soured juice. This left no drink for breakfast, as I can not drink milk. The staff was corpus in person. However, over the phone the staff is short and rude. This is not a hotel I can see myself using again.

Partner

6/10

Pleasant

29 Mar 2026

Satya

Elevator panels were held together with duct tape. Got me worried a little of the elevator was safe. Trim in the elevator was lifted and my shoe got stuck one time. Hair dryer in the room was broken and didn't get fixed despite two requests. The room service guy (likely Doordash) didn't deliver silverware with dinner and what's worse argued it wasn't his job to deliver silverware with the order unless I order directly with the restaurant.

Self

6/10

Pleasant

27 Mar 2026

Tracy

Room was clean. Staff was very friendly. Breakfast was good. Definitely needs some maintenance. Elevator had duct tape keeping the panel together and no inspection certificate. Shower curtain was ripped at every hook. Overall needs a remodel as definite signs of wear, water damage, etc.

Self

6/10

Pleasant

27 Mar 2026

Carol

Left very early , didn’t have breakfast.
Parking was great

Partner

8/10

Excellent

27 Mar 2026

michele

The room was clean, and well appointed, and there was ample parking. The staff was friendly although i had to wait prior to check in. It was late, so I'll give them grace. The breakfast was standard hotel fare - waffles, bagels, eggs, toast. The hot water for coffee and tea was from a water cooler that was on it's last leg.

Self

8/10

Excellent

27 Mar 2026

BUFORD

All was good

6/10

Pleasant

25 Mar 2026

Graham

Old hotel in poor condition, breakfast poor.

Self

8/10

Excellent

24 Mar 2026

Gwendolyn

I was very early & was allowed to get a room prior to check in; lovely. However; I was given the room next to the front desk & heard a lot of talking through the night. I didn’t sleep well. Initially, I did think it was a good idea to keep from walking far.

Self

4/10

Poor

23 Mar 2026

Maureen

Elevators were out of order; airport shuttle was promised in 10 minutes and arrived in 45 minutes; morning airport shuttle left without us even though we were early and had signed up for it.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Allison

Friendly helpful staff. Airport shuttle was convenient and timely. The towels were plush and nice! The room had chipping paint on the walls and the heater was running full blast despite being set at 61 and I typically like it warm.

Self

10/10

Exceptional

20 Mar 2026

Anita

Airport shuttle was convenient and easy to find at the airport

10/10

Exceptional

19 Mar 2026

Ralph

The airport shuttle was very convenient

8/10

Excellent

19 Mar 2026

Faren

The 24/7 airport shuttle was amazing and all of the staff were warm and friendly!

10/10

Exceptional

18 Mar 2026

Hillary C

Nice staff, good breakfast convenient location. I arrived after midnight - took a taxi for about $7+tip as shuttle sisnt show.

Self

10/10

Exceptional

18 Mar 2026

LYNNE

The staff was very friendly and professional.

Family

6/10

Pleasant

17 Mar 2026

Autumn

The room was clean, but the hallways were pretty filthy. The carpet had a lot of stains and spills, and it definitely needed to be vacuumed.

The bathroom shower curtain didn't close all the way, so the water from the shower got on the floor.

The front desk staff person was very friendly and helpful.

There was no parking at the end of the night, so I had to create my own parking spot. I was worried that I was going to get towed. Thankfully, my car was fine.

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Maria

This location had a shuttle bus to and from airport. Which was much appreciated.

Partner

10/10

Exceptional

15 Mar 2026

James

.

Self

6/10

Pleasant

15 Mar 2026

Walter

Too much pot smoke in the halls
Flooring and hall carpets a little ragged

Self

2/10

Poor

15 Mar 2026

Samuel assgedon

Bad service dirty hotel room

10/10

Exceptional

14 Mar 2026

Michael

5th floor elevator didn’t work and not a lot of parking but room was great and staff was friendly

Partner

6/10

Pleasant

14 Mar 2026

Chris

This Hotel needs some love. From the taped up elevator to the dry wall patches in the room. This place needs some maintenance done. The room was clean and the staff are kind and helpful.

Partner

10/10

Exceptional

12 Mar 2026

Vicki

Our room on 5th floor was lovely and included a hugs leather chair for relaxing. Bathroom was clean and shiny too
Only disappointment was the smell of cigarettes and ? In the hallway from elevator.

10/10

Exceptional

12 Mar 2026

Jewel

Everything went well

6/10

Pleasant

12 Mar 2026

Aleeta

Insufficient parking spaces. Hallways and rooms outdated. Insufficient towels for the number of guests allowed in room. Two sets of towels given in room for an occupancy of 4 people on a Friday.

Family

10/10

Exceptional

11 Mar 2026

Erick

All

Self

8/10

Excellent

11 Mar 2026

Nadia

Standard motel. Clean room, looks renovated. Common areas look a little run down. Halls smell like cigarettes and motel. Front desk staff adequate.

Self

10/10

Exceptional

10 Mar 2026

Brenda

Friendly accurate

8/10

Excellent

09 Mar 2026

Brenda

Na

8/10

Excellent

08 Mar 2026

Ruth

The internet connection was flaky a couple of times but wasn't horrible. I was a little more concerned that the toilet in the bathroom seemed to run sporadically. And have been spoiled by the TV service at my house where we get more stations and can scroll forward on the \"guide\" channel to get information about shows upcoming beyond the roughly 2 hour window. And I was a bit concerned when I was packing up this morning to find that a car was PARKED on the slope from the sidewalk AND next to it was a car without handicapped plates or placards parked in a handicapped zone (the desk clerk apologized for the inconvenience but said those guests were told it was okay to park there). But breakfast was good, and of course one of the best things is that there is a LOVELY kabob place that is literally the next building over, so within walking distance. I've stayed there in past years, and at least this time the elevators were running (unlike one year).

Self

10/10

Exceptional

08 Mar 2026

Sherman A. Allen

Awesome room and breakfast. Super friendly staff.

Family_with_children

4/10

Poor

08 Mar 2026

Calvin

No wake up call available. The AC wasn’t operating-it wasn’t plugged in-the wire to the plug had a break that was repaired by exposed electrical tape. Coffee downstairs was Taster’s Choice instant. It was handy to the airport.

2/10

Poor

07 Mar 2026

Robert

Facility is on horrible shape. Smells like mold. Guests in the fifth floor couldn't take the elevator because the elevator was missing a fifth floor button. Free coffee is bags of instant coffee.

10/10

Exceptional

06 Mar 2026

Raelene

Great shuttle service

Family

10/10

Exceptional

06 Mar 2026

Nijui

Everything was excellent from checking in to checking out. Nice staff from front desk to cleaning personnel.

2/10

Poor

02 Mar 2026

Emmanuel

This hotel is terrible especially the front desk employee they have a very bad attitude

Self

6/10

Pleasant

01 Mar 2026

Connie

The place needs an upgrade.
The lobby and dining area was reasonable but the rooms need fixing. No closet for coats, only one chair in the room. The bed was comfortable and we slept well. We only stayed one night.

Family_with_children

6/10

Pleasant

01 Mar 2026

Bernardine

Hotel and room reeked of marijuana. Room furnishings are very outdated. Parking was horrific

10/10

Exceptional

26 Feb 2026

Erick

Great stay

10/10

Exceptional

25 Feb 2026

STEVEN

Great room. Nice staff

Self

10/10

Exceptional

24 Feb 2026

Nijui

clean room, clean bathroom, staff was friendly

8/10

Excellent

24 Feb 2026

Griselda

Staff was very courteous and kind. Room was clean but could use updating. Bed was okay, it seem to be an older mattress. For the price and location it did work out perfectly.

Self

8/10

Excellent

24 Feb 2026

Robert

Strangely dated for having just been updated, but everything worked and staff were extremely helpful.

8/10

Excellent

24 Feb 2026

Courtney

The room was clean and comfortable. I had a great customer service experience and a not so good experience. Your night time desk attendant is amazing - I believe her name was Chevelle, or something similar. Top notch customer service skills.

Your daytime person on February 19th - that was a rough one. After my first night stay, I wanted to extend a night. I went down to the customer service desk and waited for around 5 minutes. When she arrived, she was having a personal conversation on speakerphone. I told her that I wanted to extend my stay and, instead of assisting me in extending, she told me to just jump on to Expedia and rebook as she continued on with her phone conversation.

I decided to extend for one more night on 2/20 and fortunately Chevelle was still at the front counter when I came down. I shared with her that it was my intention to stay one more night. She rebooked me immediately in the hotel’s system and made sure that I had an updated key. Again, she was excellent and part of the reason that I decided to extend my stay as I travelled around the Baltimore and Philly areas.

Self

8/10

Excellent

23 Feb 2026

Gregory

Clean, quiet, great shuttle service.

6/10

Pleasant

23 Feb 2026

Donald

Breakfast did not have real coffee and not super edible . Otherwise great value. Shuttle service excellent

2/10

Poor

22 Feb 2026

Antoddya

I stayed at Wingate by Wyndham BWI Airport at 829 Elkridge Landing Road, one night, from February 11–12. I arrived after 6 PM and left the next morning around 9 AM. That one night seemed acceptable, so we decided to book again.

My second stay, from February 17–22, was extremely disappointing. The room was dated, furniture was stained, and overall cleanliness was well below standard. The bed linens and bedding appeared poorly laundered, causing skin irritation, and I even found a used hair cap under the bed. Dust buildup throughout the room made it clear that housekeeping was inconsistent and insufficient, leaving the space feeling neglected and unhygienic.

Despite the hotel being advertised as non-smoking, marijuana smoke was pervasive throughout the property, in the hallways, elevators, and laundry area, making it impossible to avoid. Staff members were also observed smoking in the stairwell, which clearly undermines the non-smoking policy and caused sinus irritation during my stay.

Breakfast quality was poor: waffles lacked substance, eggs were undercooked and runny, and bacon was not fully cooked. Communication with some staff members was difficult, making it challenging to address concerns.

Guests pay for the standards advertised, and in this case, those standards were not met. Apologies alone do not address the inconvenience, health impact, or added costs incurred.

10/10

Exceptional

21 Feb 2026

Rodney

Clean room, courteous staff.

Self

2/10

Poor

21 Feb 2026

Jennelle

The bed was super hard, it hurt my back. The elevator on the side of my room was broken. The parking was ridiculous. We drive around for an hour before speaking to someone that told us to just park anywhere that doesn’t block anyone in. The soap bottles were smaller than travel size.

Partner

10/10

Exceptional

19 Feb 2026

Winslow

Great location

10/10

Exceptional

19 Feb 2026

Lori

The room was spotless!!!! Staff was so nice and helpful!! Supplied us with whatever we needed and the pool was beautiful and heated!!! Definitely going again!

6/10

Pleasant

18 Feb 2026

Laurie

The room and hotel itself is quite \"tired\" and in real need of a facelift. It was good enough for a quick overnight before flying out of BWI.

Self