Name: Candlewood Suites Baltimore-Bwi Airport NE by IHG
Address: 6055 Belle Grove Rd Bldg 1, Baltimore, 21225, US

2/10

Poor

26 Jul 2026

Hannah

I was switched to 3 different rooms, the room keys were apparently single use only and they love to announce your personal information to the lobby. One of the rooms they put me in had no lightbulbs... I didnt think the candle in candlewood meant no electricity. I eventually got refunded and booked a different hotel

10/10

Exceptional

23 Jul 2026

Naimah

I would stay again. The bugs in the lobby were off putting though

10/10

Exceptional

14 Jul 2026

Digvijay

Super clean and comfortable stay with very friendly staff

Family_with_children

10/10

Exceptional

04 Jul 2026

Oneko

Very nice and comfortable...

Partner

10/10

Exceptional

15 Jun 2026

Dayana

Exceptionally clean and well kept. Very spacious suites. Yummy breakfast.

Family_with_children

10/10

Exceptional

07 Jun 2026

Linda

Rooms were very clean and staff were friendly

2/10

Poor

15 Dec 2024

Kia

Horrible walk in look vacant we had roaches in our room and it’s was a suite I want refund but the ppl that was there didn’t know how to give refund being thought the computer was working

Leisure Partner

6/10

Pleasant

15 Dec 2024

CHRISTINE

Not a fan of hotels being updated while I stay there.
Breakfast ended too early.

Leisure Partner

2/10

Poor

14 Dec 2024

Michelle

There was roaches crawling up the wall in the room

6/10

Pleasant

05 Dec 2024

Elizabeth

Iffy

Front desk was very friendly and helpful. Roaches were found in the dresser in the room. Aldo is under renovation and that was not disclosed.

Friends_and_family Family

2/10

Poor

27 Nov 2024

Warren

This please is terrible. Horrible condition. And infested with roaches! Neither the owner nor Expedia should be proud of this place!

Business Self

4/10

Poor

20 Nov 2024

Brandon

Saw 3 bugs throughout my room within my first couple of minutes there.

Business Self

2/10

Poor

28 Oct 2024

Helen

The carpets were dirty, the bugs in the room and the non communication on both the status of the hotel and rooms and the fact that the shuttle didn’t operate to pick us up on or return trip leaving us at the airport waiting on an Uber.

Leisure Friends

10/10

Exceptional

26 Oct 2024

Verified traveler

Staff were friendly, but the hotel is literally falling apart and I had bugs in my room

Business

10/10

Exceptional

23 Oct 2024

MEL

My stay was good, the smoke detectors went off a couple of times during the night

Partner

2/10

Poor

23 Oct 2024

Selma

The property seems to under some kind of renovation. It was dirty and there were roaches in the rooms we had reserved.

4/10

Poor

15 Oct 2024

Sedruola

They were in the process of an update. The room wasn't equipped with a chair, we couldn't close the shower door properly. We also got keys for am occupied room upon arrival. My 13yo opened the door to see someone in the room. We got another room, however, it was treated as no nig deal, when it voild hsve been catastrophic. Overall, i hope the facility and service are all upgraded during this removation.

Leisure Family

4/10

Poor

14 Oct 2024

Angela

Not a good experience

I saw to baby roaches. I woke up itching and told the front desk about my experience. I was not able to switch rooms because of renovations being done to the hotel.

Self

2/10

Poor

11 Oct 2024

Rosa

awful

it’s was the worst nigh, the room was dirty so nasty, some cockroach in the room, the carpet was so dirty. The hotel was under construction and around 7:30am or 8am was a big noise because the construction but was the room next to us. and the breakfast jus waffles and bread No eggs no nothing

Friends_and_family Family

2/10

Poor

10 Oct 2024

Rachel

There were roaches in all 3 rooms I was put in… one room after another infested. The property should not even be open right now as they’re doing construction and have 3 entire floors closed off. This place was so unsafe you’d be better off sleeping in your car.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Oct 2024

Angela

This had easy access to interstate, safe, quite

Leisure Self

2/10

Poor

03 Oct 2024

Samaria

There were huge holes in the ceiling of the room I was in. I left.

6/10

Pleasant

03 Oct 2024

Althena

None

Leisure Family

10/10

Exceptional

29 Sep 2024

Verified traveler

I stayed in room 303 and my niece was bite throughout the night.. went downstairs to complain and the front desk lady only response was \"sorry to hear that\"... my niece checked out at 3am but I stayed because my bed was ok. Also, around 7am house keeping knocked, then proceeded to just open my door with her keycard, and said this room is suppose to be empty.. i was like no, I check out at 11am on the September 29th. checked out at 11am..

Friends_and_family Family

6/10

Pleasant

28 Sep 2024

Stephanie

Somewhat mediocre for the cost

Apparently the top floors were being renovated but it seemed like the whole hotel was. Check-in people seemed not professional, could smell pot all over. When we got to our floor there were towels just lying on floor in numerous places. It was very loud & slamming doors continuously till 3A. No complaints about room though. Did not try breakfast.

Friends_and_family Family

10/10

Exceptional

24 Sep 2024

MEL

My stay was good

Partner

6/10

Pleasant

22 Sep 2024

Michael

Great

Leisure Partner

10/10

Exceptional

14 Sep 2024

Modesto

Very nice people

Family

6/10

Pleasant

03 Sep 2024

Christopher

It’s ok

10/10

Exceptional

23 Aug 2024

Shahid

Very Safe Environment. Staff attitude was very nice, Specially Jerry on front desk, Breakfast was Simple but great. Whole night front desk was available. Very quiet for night sleep. Overall great experience.

Leisure Family

8/10

Excellent

09 Aug 2024

Troy

Everything was good .And yes I would say their again it's a really good hotel

Business_and_leisure Self

10/10

Exceptional

08 Aug 2024

Joseph

Clean!

Leisure Self

6/10

Pleasant

07 Aug 2024

Alberta

I arrived at the property and was told the cable did not work, and the desk clerk did not know when it would be repaired. The cable was out for the 3 days I was there. No consideration to reduce the bill.

Breakfast was poor. No eggs, bacon, sausage, cranberry juice or water. No bottled juice. Poor selection-only OJ, waffles, bagels/toast, and cereal. The breakfast area was messy. No hostess to keep the area clean.

The internet went out on the second day! Again, there was no consideration for reducing the bill and no real apology from the desk staff. The clerk did allow me to use her phone as a hot spot for my meeting.

The furniture in the lobby and my room was old and scratched. The seat cushions are ripped. I found ants in the bathroom on the 2nd day. The elevator has graffiti. There is only one trash can in my room. The towel bar came off the wall and the handle on the shower was crooked.

The property is under renovation. It would be nice if the desk staff acknowledged that when I arrived, apologized for the mess, and stated they would do their best to serve me under the circumstances.

It's an inexpensive hotel. I guess I got what I paid for!

Business Self

2/10

Poor

04 Aug 2024

Jaime

I paid for a suite room upon arrival I was given a double bed! I notified them. At 630 am we woke up to BUGS in our room! We told the desk the switched our room .
To another double bed room. When I requested a refund for the difference I was denied. There is no parking because they rent the spots to people traveling. The room was moldy in the shower . And the halls rank of Maryjane

Leisure Friends

6/10

Pleasant

31 Jul 2024

christine

Property is dirty, however currently being remodeled,

Leisure Self

2/10

Poor

29 Jul 2024

Brady

This property never stated it was under renovation and only a few floors would even be open. The room had a weird smell as well as ants ! If i would’ve known the state of this hotel I definitely wouldn’t have booked a stay.

Business_and_leisure Partner

10/10

Exceptional

28 Jul 2024

MELCHIESDECH

Tge hotel experience was good.

Partner

2/10

Poor

28 Jul 2024

Sharon

Baltimore

Upon arriving at the hotel to check in there was no front desk person. We ate our dinner in the lobby waiting for the front desk person to return. Waited almost 30 minutes. While waiting we listened to two other guests talking as they also waited for the clerk. One guest had walked into the other guests room because they had both been given a key to the same room. When the clerk finally returned he said sorry but it sometimes happens. The hotel lobby was being renovated but construction debris was not cleaned up well. The elevator was dirty. After finally checking in we got to our room and it was okay.

Friends_and_family Family

6/10

Pleasant

25 Jul 2024

Sharlin

Work in progress!!

Leisure Friends

2/10

Poor

22 Jul 2024

Fernando

This hotel was being renovated which would have been nice to know. My room smelled and had roaches. Looks nice from the outside but they need to step their game up.

Leisure Family

6/10

Pleasant

21 Jul 2024

Alis

Hotel Stay

My stay the outside looked amazing the inside was terrible i didnt know what i walked into. However the lady for my check in was super nice and helpful. I also stayed because i pre paid and didnt want to go through that again

Friends_and_family Family

6/10

Pleasant

15 Jul 2024

Mohamed

Floors were dirty

2/10

Poor

15 Jul 2024

Edwin

Beware

Hotel was under renovation. A mess everywhere. Hallways reared of marijuana. Mini fridge did not work. Toilet half worked.

Friends_and_family Family

6/10

Pleasant

06 Jul 2024

sika

Decent place

2/10

Poor

02 Jul 2024

Elaina

The property is under renovation. The entire property has missing ceiling tiles, missing flooring, plastic and contractor tools in plain view. It’s a complete hazard and should not be open for business during their renovations. My room and the entire hotel smelled like cigarettes and dirt. My bathroom ceiling had what I want to believe were brown water marks. Although, I only stayed one night because I had to catch a connecting flight I wish I would had slept in a chair at the airport .

Business Self

6/10

Pleasant

21 Jun 2024

Verified traveler

Wait until after construction.

Hotel was under total construction. Wallpaper ripped off walls. Holes in the walls. Carpet ripped off the floor. Room was ok.

Friends_and_family Family

2/10

Poor

11 Jun 2024

Ruby

I had to move 3 times because the bed were not made, the heater did not work and the hallway smelled like weed.

Leisure Self

4/10

Poor

30 May 2024

Eric

Meh. Adequate but nothing special

I am hoping that the hotel is in the condition that it is because it is being remodeled, but I don’t know if that’s a fact. The room was smelly. The team was nice and the hotel felt safe, but it’s time for them to give it some attention. Breakfast was nice.

Partner

8/10

Excellent

28 May 2024

MOHAMMED

The stuffs were very helpful, on top of everything. I truly appreciate their service.
Once construction is done , it would be a excellent hotel.

Business Family

2/10

Poor

24 May 2024

Tysheem

Not the best. Hotel under renovations. Room had to be switched twice due to broken items in the rooms or things not working.

Friends_and_family Family

4/10

Poor

24 May 2024

Verified traveler

Our room was very dated, and there was a lot of deferred maintenance. The water in the shower never got hot. Construction in much of the common areas was never mentioned when we booked. Breakfast was mediocre at best.

Partner

4/10

Poor

20 May 2024

Antonio

Killed a roach first thing

Killed a roach as soon as we got there that was on the bathroom door, leaking shower faucet, tv connection kept going out for multiple minutes at a time. Overall dirty.

Partner

4/10

Poor

20 May 2024

Eileen

The breakfast was terrible-only \"junk\" food like sugary cereal and waffles. How about yogurt and hard boiled eggs? No protein offered at all.

Leisure Family

2/10

Poor

08 May 2024

Shantrell

It had bugs running around the place and blood stains on the ceiling somehow everything in the room just kept falling apart and it had nasty stains everywhere and I do mean everywhere just straight up gross honestly I wish I could give them zero Stars I will never be going back there again the woman was nice but other than that I'm never coming back there

Self

2/10

Poor

04 May 2024

Verified traveler

They was bugs in the room ants in the heating and air conditioning and roaches everywhere very dirty smell very bad lights didn’t work a lot of things was broke

8/10

Excellent

03 May 2024

SAMANTHA

Good price nice area.

8/10

Excellent

28 Apr 2024

Edward

Hotel is under construction so they are not able to serve breakfast. For the price room was a good. However there is mildew/mold around the ceiling in the shower room. Without an exhaust fan this is going to be a regular occurrence…so would recommend that the cleaning staff dry and clean the area between occupants…the carpet also although vacuumed there were gobs of unidentifiable sticky residue…the carpets should be shampooed when soiled

Friends_and_family Family

6/10

Pleasant

22 Apr 2024

Jonathan

Experience was very MID

It wasn’t too bad. They’re remodeling the hotel so expect it to look halfway nice and halfway outdated 😅. Cheaper price and you get what you pay for in a hotel, however sheets were clean and bedbug free which is always a plus. Their breakfast is subpar, they don’t offer any fresh fruit other than apples. I would stay there again if necessary.

Business

4/10

Poor

22 Apr 2024

Robert

Bedbugs

When we were leaving we found out the room had bedbugs. My husband saw them and I had 2 bites on my neck and my wrist!

Friends_and_family Family

2/10

Poor

22 Apr 2024

Verified traveler

Horrible experience

Trouble hotel period!
The hotel ran down. Half of the lights didn’t work in the hotel. No television service. There was bugs in the room. I wouldn’t recommend this hotel to anyone. I had to book another hotel because I could not stay in this ran down facility.

Partner

6/10

Pleasant

21 Apr 2024

Andre

Repairs breakfast minimum

Business

2/10

Poor

14 Apr 2024

Tameka

The worst experience ever. Bed bugs , roaches, dirty, no cable, unprofessional. Waiting for a refund at the moment. Place under renovation, should not be open. They actually need to completely be investigated to be open to the public like this and taking people like all is normal.

Business Family_with_children

2/10

Poor

11 Apr 2024

Tiffinee

Terrible

The hotel was under renovations. About wasn’t the cleanest . There was no hot water. The smoke detector in our room was removed and replaced with a plastic grocery bag. The cable was out, all 3 days. I think they had the works staying in the hotel right across from us, and they were extremely loud, all hours of the night. The toilet handle was broken so, it just ran. The light is the bathroom was blown. If I could have found somewhere else. I would have say forget the money.

Business

2/10

Poor

11 Apr 2024

Tiffinee

Terrible

The hotel was under renovations. About wasn’t the cleanest . There was no hot water. The smoke detector in our room was removed and replaced with a plastic grocery bag. The cable was out, all 3 days. I think they had the works staying in the hotel right across from us, and they were extremely loud, all hours of the night. The toilet handle was broken so, it just ran. The light is the bathroom was blown. If I could have found somewhere else. I would have say forget the money.

Business

8/10

Excellent

09 Apr 2024

Junius

Late arrival

Arrived late was told the TV didn't work but the internet did.

Self

4/10

Poor

08 Apr 2024

Stephanie

Tv or phone didn’t work in any room , water was cold in two of the booked rooms and there was roaches in one of the rooms

Business

2/10

Poor

04 Apr 2024

Shelton

Not even the Bare Minimum

Upon check-in I was told that the cable was “out” and that the maintenance person was “off” for the day. The keys kept deactivating and when they were working, it was very difficult to get in the room. I got a non-smoking room and the entire hall smelled of cigarettes. The ice machine was out due to construction on the upper floors, and the breakfast had almost no options. The few options available were waffles, cereal, and toast. There were no proteins or anything else hot available. There was also no butter, or milk available. And despite there being a juice dispenser, it only gave water.

Self

2/10

Poor

01 Apr 2024

David

Keys had to be recharged each night...cockroach in bathroom...dirty floor...shower had other people's hair in it...fixtures were loose..door was loose....flying bugs...fire alarm went off twice when there was no fire...construction banging.

Business_and_leisure Self

2/10

Poor

26 Mar 2024

Tiffany

This is the worst hotel I have ever stayed in. The front doors of the hotel were propped open and it was freezing in the hotel, the room smelled of weed, WE FOUND COCKROACHES in the room, the beds were so uncomfortable, the shower ran all night long, overall it was just a terrible experience. When we went to check out, no one was at the front desk. There was a sign to call a number so I called. No one answered. I waited for 15 minutes and had to leave to get to the airport. I would give this place a zero star rating if we could.

Leisure Family_with_children

2/10

Poor

24 Mar 2024

Francesco

Very buggy!

Our stay would have been uneventful if it wasn’t for the bedbug that crawled onto my stomach in the morning as well as a cockroach at the base of the nightstand.

Partner

6/10

Pleasant

23 Mar 2024

Verified traveler

Good for a night.

I just came from out of state to have a place to stay for the night after a concert. So it got the job done. I would not want to stay for more than that. But really anywhere where you can get a pizza and eat with your friends in a room is nice right. There were some weird stains about I won't lie. I slept on top of the covers lol.

Friends_and_family Friends

2/10

Poor

18 Mar 2024

Shauna

This hotel is dirty, smells like smoke in the room, the toilet seat looks likes it was from 1950. I don’t understand why they couldn’t go to Walmart and buy a new toilet seat. The room was so dirty I have to leave

Business Friends

2/10

Poor

17 Mar 2024

Josue

Room smelled like marihuana and no smoke detectors.

Friends_and_family Family

2/10

Poor

17 Mar 2024

William

Unhelpful staff. Roaches in room. Nonsmoking room smelled like tobacco smoke. Dirty sheets.

Leisure Family

6/10

Pleasant

16 Mar 2024

Aris

Mucho olor a marihuana y la recepcionista se la pasa erructando delante de la gente

6/10

Pleasant

16 Mar 2024

Dawn

Cheap hotel, dirty, but doable

Under construction, whole place smells of smoke and weed, very dirty, used boards to prop the bed.

Friends_and_family Family

10/10

Exceptional

13 Mar 2024

Marcus

Satisfied

My stay was fantastic. No complaints. Highly recommend :)

Self

6/10

Pleasant

04 Feb 2024

Freddy

The building looks very nice, and appealing from the outside stand point but the inside is dormant they need to put some money for a good innovation.
I have nothing against them. It's just advice to help them do better and continue to run their business

Business Friends

8/10

Excellent

17 Jan 2024

Laura

Affordable accommodations; friendly, helpful staff

This hotel is in a great location for weekend trips to DC and Baltimore. It was 50 mins to DC, and 13 mins to the Baltimore Aquarium by car.

The site was able to accommodate our large family in a room with three double beds at a price we could afford.

The free breakfast included a waffle maker, which my kids loved, and our room had a mini fridge, a microwave, and a large flat screen TV with cable.

The sofa bed was extremely uncomfortable, and we ended up folding the bed back in and sleeping one on the sofa and one on the floor using the bedding provided and got a better night's sleep the second night.

The site is in some disrepair and is clearly under renovation. In spite of being in a nonsmoking room, the entire hallway of our floor smelled strongly of smoke and our room smelled of it as well, although it was clear work had been done to the room to reduce the odor.

Overall, it was not perfect, but it was just what we needed. The staff was friendly and helpful, providing us with the extra towels and linens we needed, as well as a couple of toothbrushes for kids who forgot theirs.

I would definitely stay there again, although I fear once renovations are complete, it will no longer be in our budget.

Friends_and_family Family

2/10

Poor

06 Jan 2024

Stevie

Not a good hotel experience.

We did not stay at the hotel. We checked in and decided to leave before paying. Guests behind us talked about roaches and we decided not to stay. It was a bad experience and the hotel concierge wasn’t present for 20 minutes as we waited to be helped.

6/10

Pleasant

02 Jan 2024

Roger

I’ve stayed at this property three times now, on my most recent stay I killed two roaches. There were dead ladybugs in the window seal. I dropped one of my belongings under the bed and upon retrieving it I found a mens body wash under one of the beds which means the room was not thoroughly cleaned.

Leisure Partner

2/10

Poor

01 Dec 2023

Richard

DO NOT STAY HERE

Do not stay here, this place is 50% homeless shelter, 50% run down dump of a hotel. Terrible musty smell throughout, although when we returned from dinner (which was another disaster!) the musty smell had been replaced by an overwhelming odor of cannabis.
Light switch in bathroom cracked and hanging off wall
Cockroaches seen scurrying about in bathroom, absolutely GROSS. TV not functioning.
When we checked out after our one night at 5am (we couldn't get out early enough!) there were people sleeping on the furniture in the lobby. Avoid this place like the plague

Partner

2/10

Poor

01 Dec 2023

Official

This property has the potential to be so much more.
It is currently not there are bedbugs and a roach infestation.no one seems to care.

Business_and_leisure Self

6/10

Pleasant

24 Nov 2023

Michael

Tired

Leisure Self

2/10

Poor

15 Nov 2023

Teresa

It was very dirty. No bedspreads on the bed. When we book the reservation did. Noft look

Leisure Partner

10/10

Exceptional

09 Nov 2023

Lakecia

Love the room

Business_and_leisure Self

2/10

Poor

07 Nov 2023

Damon

Dirty

2/10

Poor

29 Oct 2023

Christina

There were bugs in the bathroom area, electrical plates were taped on, bathroom light was out, toilet paper holder was broken, towel bar was broken. The breakfast was virtually non-existent. The juice machine was out of order. There were no eggs, meat, donuts, just sliced bread and one waffle maker. There was cereal, but no milk. Awful hotel. Will never stay there again.

Leisure

2/10

Poor

27 Oct 2023

Ivy

Upon arrival I was told there was no tv service. I stayed three nights and they didn’t compensate me at all because I booked through Expedia. There was trash on the floor of the room, the comforters had multiple burn holes and stains on them, black mold in the bathroom, and the shower ONLY had scolding hot water. I had to put water in my hands to let it cool down before using it and I had to wash my hair in the sink so I didn’t get burned. The complimentary breakfast was only white bread and cereal. If you stay here be prepared for the multiple people who live in the back parking lot as their permanent residence as well.

Leisure Family

2/10

Poor

16 Oct 2023

noe

The lady at the front desk [night shift) was very rude. The walls by the elevator had mold and the smell was really bad When I opened the microwave for the fisrt time it was not cleaned and smelled like food. They said the breakfast was included but the juice dispenser was out of order and you can just have coffee, toast and waffles with jam. For that price there are better hotels, i wouldn't return here.

Leisure Family

2/10

Poor

16 Oct 2023

Lisa

Please listen to the previous reviews. Do NOT stay here. Nails were coming up out of the carpet, we woke up in the middle of the night to approximately 10 roaches in the bathroom. The mattress was disgusting underneath the sheets. No blow dryer. Jack hammers were loud by 8:00 am. We checked out a day early. This facility was very dirty and the hotel staff were not responsive at all!

Leisure Partner

2/10

Poor

14 Oct 2023

Evy

This property was disappointing. To the old pizza and pizza box sitting in the foyer the minute I walked to the hallway and room that smelled like old cigarettes marijuana and bad perfume. The mattress was uncomfortable and stained. An old pair of socks were on the floor right near the bed and the shower faucet dripped. I was supposed to be there 4 nights. I only made it 5 hours. I only lasted that long because I didn’t get to the hotel until 2am.

Leisure Family

8/10

Excellent

13 Oct 2023

Willie

the front desk clerk during the evening hours was very courteous and helpful

Business_and_leisure Self

2/10

Poor

12 Oct 2023

Gavin

This place is awful. I don't recommend staying here. First room they put me in the AC screamed like a banshee. Second room - was second floor and they entire floor stank to high heaven. I can't beleive they would even try to put anyone in these rooms. It was gross.

Friends_and_family Family

6/10

Pleasant

08 Oct 2023

amy

The room was musty and old, in desperate need of remodel, updates.

Leisure Friends

4/10

Poor

08 Oct 2023

Ilenia

Not clean or well maintained.

Leisure Family

2/10

Poor

08 Oct 2023

Jessica

Bugs in our room, dirty carpet, terrible smell - so bad!

2/10

Poor

08 Oct 2023

Verified traveler

No tv service
No ironing board
Noisy AC unit
No telephone service
Dirty walls, carpet
No blanket

Partner

2/10

Poor

07 Oct 2023

Lee

Where do I start? What a dirty hotel. Disgusting facility. There are doing renovations but it would be best to just tear it down. They are just putting a bandage over the wound.

Leisure Partner

2/10

Poor

04 Oct 2023

Mario

The staff were rude and inattentive. I was waiting for someone to check me in for 30 minutes, and when the two staff members finally showed, the seemed bothered to help me get checked in. The elevator had carvings on the walls and graffiti everywhere. The floor I was in smelled like cabbage for some reason. The sheets on the bed were stained and none of the channels on the tv worked. I would definitely not recommend.

Leisure Family