Name: Extended Stay America Baltimore - Glen Burnie
Address: 104 Chesapeake Center Ct, Glen Burnie, 21061, US

2/10

Poor

19 Jul 2026

Frances

Horrible, never staying here again, I had issue and brought it to manager and he was nothing but rude and basically felt like I was the problem not other people.

8/10

Excellent

10 Jul 2026

Anthony

Parking was fine room was nice and clean staff was helpful

Partner

8/10

Excellent

06 Jul 2026

Briana

Room was clean. Staff friendly. Enjoyed my stay

Partner

4/10

Poor

15 Jun 2026

Nikia

My room smelled like cigarettes. There were bugs and hair in the shower upon arrival and my shoes stuck to the floor.

Friends

8/10

Excellent

19 May 2026

Gerald

Clean toom

Self

2/10

Poor

18 May 2026

ADRIANA

The lobby was very dirty, and when I got to the room, it was filthy, and there were bugs—like bedbugs—crawling on the bed. When I spoke to the person at the front desk, they told me it was the only room available and that if I wanted to stay, that was the room available, and that if I left, they wouldn't refund my money, because I was the one who didn't want to stay.

Business

2/10

Poor

21 Apr 2026

Mark

This was the most dirtiest place I have ever been to before. The room smelled awful there were burgers smeared all over the walls, stains all over literally everything walls counters and the window curtain even had blood on it. The toilets don’t flush. Burns all over the toilet seat and all the pubes in the sink. Absolutely awful stay far away from this chain. I also have photos of everything as proof.

Partner

4/10

Poor

06 Apr 2026

William

Not a good area

Partner

8/10

Excellent

22 Jan 2026

PaPi

I would stay again, if it’s for a short couple days, it’s OK.

Business

2/10

Poor

11 Jan 2026

MICHAEL

Told me they couldn't rent with no explanation

Business

10/10

Exceptional

07 Jan 2026

Danielle

I will stay here each time Im in the area.

Business_and_leisure

4/10

Poor

05 Jan 2026

Fran

The bed was broken and you fell into a large hole when trying to sleep in it, I ended up sleeping in the chair.

Business_and_leisure

10/10

Exceptional

16 Dec 2025

Kimberly

I didn't eat breakfast but everything else was good

Self

8/10

Excellent

29 Nov 2025

Richard

Happy with the room, and the service

Business_and_leisure Self

4/10

Poor

23 Nov 2025

Patricia

The room felt neglected. Old furniture and staff wasn’t really helpful and it smelled like gas or propane in the lobby. I give this review a two star.

Business_and_leisure Family

2/10

Poor

20 Nov 2025

Misty

Staff at this location is terrible. They are rude and just walk into your room saying they are doing an inspection. They told us that we had to marry electronics plugged in and had to unplug most of them. They also told us we couldn't have any visitors or we would be kicked out. They also said my dog wasn't an service dog because I didn't take him everywhere I went. My dog is allowed time off and I only take him with me when needed anyhow but that doesn't mean he isn't a service dog. They are just terrible people and then want you to do reviews for them every day they actually come to your room and request that you give them good reviews. Never been so put off by staff at a hotel before. Don't recommend staying at this location

Partner

6/10

Pleasant

16 Nov 2025

John

The stench of weed permeates the moment you arrive. The lobby consists of two chairs and a tiny table to maybe put your drink on. Breakfast consisted of two oatmeal flavor packages, some type of muffin and a Nutri-Grain bar with your choice of coffee or hot water. There is a sports bar right next to the property whose music you hear at night until they close, especially on a Saturday night stay. Room was OK, a little dated, beds which you find yourself rolling tto the center of throughout the evening.

Leisure Family

2/10

Poor

11 Nov 2025

Kenny

Yes everything was terrible the GM was a real jerk and all staff were very mean

Partner

2/10

Poor

10 Nov 2025

kalayah

the staff was very rude and wouldn’t allow me to check in till 2am

2/10

Poor

10 Nov 2025

Kenny

Yes

Business

10/10

Exceptional

09 Nov 2025

Thomas

Clean rooms

2/10

Poor

08 Nov 2025

Misty

Staff was mean and nasty did not
enjoy my stay at all !

Business

2/10

Poor

23 Oct 2025

Tevora

Poorly managed, uncontrolled customers.

2/10

Poor

17 Oct 2025

Christopher

Place was filthy

2/10

Poor

13 Oct 2025

Katherine

Do Not Stay

Do not stay at this hotel. We pulled in and a police car was in the parking lot. A night club across the street made for noise, fights, and late night drunks. The room was filthy, with a dead cockroach smashed on the wall. For $187 dollars, they did not even have a blow dryer in the room or available. No sleep at all. Noisy all night. A moldy smell came from the air conditioner. Ripped sheets. It’s disappointing that Extended Stay has their name on this location! Lack of maintenance and management to say the least.

Friends_and_family Friends

2/10

Poor

25 Sep 2025

Kevin

The area didnt seem very safe at night. The card reader wasn't functional at the front desk. You definitely get what you pay for.

Leisure Family

8/10

Excellent

22 Sep 2025

Shahadah

The housekeeping Corina did an amazing job o. My bathroom it smelled so go when she was done love her!!!

I love that the staff know my name and greet me when they see me makes me smile

Business_and_leisure Self

8/10

Excellent

20 Sep 2025

Shahadah

👍

Business_and_leisure Self

10/10

Exceptional

16 Sep 2025

Shahadah

I don’t smoke but wish there was more than on designated areas to smoke preferably aways from the front entrance
Very much needs an ice machine on the floors
Need a bigger trash room

Love the staff!!!!

Business_and_leisure Family

2/10

Poor

13 Sep 2025

Brian

Sheets old and nasty

Room was dirty sheets were nasty
Floor in corners were not vacuumed

Partner

2/10

Poor

08 Sep 2025

ANDREW

Re

Business Partner

2/10

Poor

31 Aug 2025

Verified traveler

No

Hotel was dirty and smelled

Partner

10/10

Exceptional

24 Aug 2025

Shahadah

It’s not the Hilton But it’s decent

The staff if very nice

Could use an upgrade and ice machines

Business_and_leisure Self

10/10

Exceptional

16 Aug 2025

Shantell

Great job

6/10

Pleasant

10 Aug 2025

Karl

Not so great

Old and not very clean. Hair in the shower and on the bathroom floor. Counter stained with what appear to be cigarette burns. Smells musty and the mattress was awful.

Business

10/10

Exceptional

05 Aug 2025

Shahadah

It’s good

4/10

Poor

31 Jul 2025

Sarah

Property smells awful. Needs renovation badly.
Staff was friendly

Leisure

8/10

Excellent

27 Jul 2025

Shahadah

Someone should always be at the front desk
They should have fruit as an option for breakfast
Somebody that is head over, housekeeping to go behind housekeeping to make sure they clean the room and swept and mopped under the bed
And they should not allow people to stay if their dogs are barking all day and night or poops in the hallway and leave it there

Business_and_leisure Family

8/10

Excellent

23 Jul 2025

Shahadah

It’s decent
Breakfast isn’t really breakfast

Business_and_leisure Family

10/10

Exceptional

23 Jul 2025

Shahadah

It’s a decent property

The breakfast really isn’t breakfast

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

Theresa

Close to activities

10/10

Exceptional

14 Jul 2025

Alexander

Nice people clean rooms

2/10

Poor

09 Jul 2025

Marjorie

Unacceptable Cleanliness for a Hotel Stay

I’m currently staying here, and unfortunately, I’m disappointed with the cleanliness of the room. The sheets had hair on them, like someone had already been in the bed and it was just made up again. The bathroom was also not properly cleaned — it looked like someone had just taken a shower, and there was still hair left in the tub. I didn’t notice it right away, but once I did, it was really upsetting. I expected better cleaning standards.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Teresa

Overall it was a pretty good place to stay.

Leisure Family

2/10

Poor

26 Jun 2025

Virginia

We waited over 10 minutes before someone came to the front desk. The fire alarm kept going off. The room has cigarette burns on the counters, the tub, everywhere. This place was overall disgusting. The only reason we stayed was bc we had been on the road all day and it was late. Do not recommend this place to anyone

Leisure Family_with_children

4/10

Poor

25 Jun 2025

Melissa

Smelled like smoke

2/10

Poor

19 Jun 2025

Brandon

Went to go check in and there system was down waited forever with no option to get my room which I had a receipt for.
The hotel lobby was dirty and noisy and noticed what looked like a sex escort entering the property.
Food over flowing trash cans and not cleanly .
Had no options of getting a room due to there systems and the lady behind the counter was no help nor tried to offer any assistance felt like we were not welcome on this property.
Ended up having to drive 5.5h home through the night due to no room

Leisure

2/10

Poor

02 Jun 2025

Wendy

Hate Extended Stay!

False advertising regarding airport shuttle, after numerous calls and being in the cold for over an hour, getting different info regarding shuttle service (yes, no, yes, no) was told no shuttle service. Called hotels.com was told I could get a refund, so based on that info made reservations with Holiday Inn, then get an email they would not refund me. Called them they refused to refund me. I will never stay and tell all friends and family to never stay with Extended Stay. Their customer service SUCKS!

Friends_and_family Family

2/10

Poor

01 Jun 2025

Anthony

Facility has plenty of maintenance, staffing, and cleaning needs. Coordinating our stay with the front staff was excruciatingly difficult, as the staff member spoke over everything I said while on the phone. I needed to be make the request they silently listen before replying. We needed to change our check in process due to recent tornados and were assured we could check in the next day. Instead we got into a spat trying to prevent them from calling us a no show when we finally walked into the facility to check In. Also the rooms smelled of cigarettes, the restrooms were rusted and poorly cleaned, and the hallways were covered in dust and chipped paint. And do not drink their coffee

Leisure Partner

2/10

Poor

31 May 2025

Quinn

Definitely the worst service I’ve ever had a hotel and I will be taking this up higher. The first room we stayed in had roaches and a mold infestation and was also improperly cleaned. Not only did they try to make us clean it ourselves, but refused to give us a refund and made us stay in the mold infested room another night until we could move rooms. I had to take my girlfriend to the emergency room as a result. In the middle of our stay, the property manager came to our door himself and demanded we leave immediately and cancelled our reservation because we complained too much and we had to get out of bed to find somewhere else to go. He was extremely unprofessional and should be fired immediately as well as several other employees in the establishment.

Business Partner

2/10

Poor

26 May 2025

Danita

Disappointed after check in.....

Hotel needs major updates. Carpet sticky and peeling and chewed up. Sheets had period stains on them. Refrigerator was dirty and had food from last guest. Countertop peeling. Toliet seat was loose. Too much to type. The only pleasant experience was at check-in. The attendant was very nice.

10/10

Exceptional

24 May 2025

Ann

Good for the buck

Good breakfast and clean comfy rooms. I did not have a recycle bin

Business

8/10

Excellent

20 May 2025

mike

Clean hotel with decent rate. Shower curtain ready to fall and toilet seat very lose.

2/10

Poor

11 May 2025

Daniel

Time to renovate

Business

4/10

Poor

09 May 2025

Dana

Nadia was absolutely amazing but I wouldn’t stay here again if it was free! Ok, maybe for freeee. A lot of suspicious looking characters here and the rooms are not only outdated but not well cleaned and maintained. I know you get what you pay for but I’ve gotten some great experiences from the same price elsewhere. The location is great and convenient it was close to the job I had to work but ai rather sleep in my car than stay here again.

8/10

Excellent

08 May 2025

Kelly

Convenience. Shops.

Leisure

4/10

Poor

01 May 2025

Kenneth

Last time I'll stay here.

4/10

Poor

01 May 2025

Kenneth

WOULD NOT RECOMMEND THIS P[ROPERTY.

Business Partner

10/10

Exceptional

29 Apr 2025

Kelly

.mostly good. Afternoon desk attendant not very knowledgable.

Leisure Self

4/10

Poor

27 Apr 2025

Catherine

Avoid this hotel

I booked this hotel last minute but had stayed at Extended Stays before and they were nice. Not the case here. It seems that the owners just gave up trying to make this place decent. Everything is run down. This includes the entryway the carpets the doors. The towels were threadbare with holes. I could go on but I’ll get to the next point. There were multiple families that live there more than just extended. It felt like a homeless camp. And perhaps that is why the rooms do not come equipped with a coffee maker or even a hairdryer. I will finish by saying a couple of positives: the mattress had a bed bug cover and was not miserable and the AC worked nice.

Partner

4/10

Poor

27 Apr 2025

Tulika

Won’t stay again

Leisure

2/10

Poor

15 Apr 2025

Lexus

The absolute worst check in of my life. Bringing me too a room that clearly was not cleaned then taking me to 3 other rooms to see which ones were cleaned or not at 10:30/11pm is terrible customer service. Absolute worst!!

2/10

Poor

14 Apr 2025

Chris

The shelf was broken, the tv remote was broken, the floor was sticky, the bathroom still had soap in from prior occupant. Loud music in parking lot that attendant said she couldn't do anything about even though they were trespassing and noise was past 10pm. I would request a refund

Leisure Self

10/10

Exceptional

09 Apr 2025

Johanna

The two staff members at the front desk were invaluable.

Business Family

10/10

Exceptional

06 Apr 2025

Katiana

Its fine

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Katiana

Its fine to me.My last day is monday will be moving to blatimore.

Family

2/10

Poor

17 Mar 2025

Barbara

Nothing was liked. Rooms smelled of bug spray. Carpet stained and torn. Whole place needs renovation..
Pictures are deceiving.

Business Family_with_children

8/10

Excellent

03 Mar 2025

Verified traveler

When i was trying to check in, I had to wait over 30 min for hotel staff because he and the manager were handling something. Then i get to the room and there's dried up blue cleaner in toilet bowl which wont come off unless you clean it

Friends_and_family Family

4/10

Poor

28 Feb 2025

Michael

Don’t recommend

The staff is nice. The property is old stinky & stained. There was a used tampon in the rooms trash can upon checking in. You can hear doors slamming night and day with the beautiful sound of people arguing. I don’t recommend this place for blue collar workers or anyone traveling.

Business

6/10

Pleasant

27 Feb 2025

David

It's okay. Wish the halls had better ventilation to exhaust food odors. Room was clean. Bring a plug-in air freshener.

Business Self

2/10

Poor

26 Feb 2025

Verified traveler

Worst Hotel in my hometown I've ever stayed in

There was no remote in my room. I called the desk and was advised. \"I don't have any remote here,\" so no TV, which meant I could've saved the money because I have insomnia and can't sleep without a TV. And before you scream internet..... it was so slow that a software update took all night. All night.

They don't have conditioners, and this is an extended stay. No dish soap, no dishes, no nothing, so not an extended stay, really. The room was filthy. My socks turned black on the carpet, and I cleaned up spilled water on the floor, and the towel was brown. Also, the entire place smells like marijuana. Like I get that's legal in Maryland, but i had to go 100 ft away from the hotel to smoke a cigarette or I would get charged. Why don't the weed smokers?

I've stayed at MANY extended Stay hotels, and they are ALWAYS the most amazing lower-cost places, but this wasn't like an Extended Stay; it was a no-tell motel, and Extended Stay really needs to look at this franchise.

Self

6/10

Pleasant

24 Feb 2025

Carrie

Meh, at best.

Staff didn't speak English very well. Room keys didn't work - twice. Room had a hole in the wall by the bathroom, and the curtains were broken and just hanging there. I couldn't imagine staying there longer than 1 night, like we did. Extended Stay? No thank you.

Friends_and_family Family

2/10

Poor

21 Feb 2025

Toryanna

Rude

10/10

Exceptional

18 Feb 2025

Nick

Good

6/10

Pleasant

10 Feb 2025

Kirsten

I felt pretty unsafe because there was alot of young kids running the hallways. A fire had started in one of the rooms while i was there because someone fell asleep. Police had came for 3 seperate incidents during my stay! A bit sketchy. Room was pretty dirty. Staff was nice.

Business Self

4/10

Poor

07 Feb 2025

Scott

Place is a dump

Leisure Self

2/10

Poor

05 Feb 2025

Tracey

When you go into the property it smelled funny. I think it was smoke that might have been on other floors. The property was an extended stay property but didn't any kitchen supplies. The bath had mold on the walls and ceilings. The bed only had a top sheet and a coverlet, no blanket. I would have left that night but I booked it through Expedia and it was non-refundable. To make matters worst, at 5 am in the morning someone was knocking on the door across the way for 10 minutes. I called the front desk and they told me that they could not control the people in the hotel. \"Wow,\" is what I said to him! Keep looking for another hotel but you will be unhappy with this one.

Business Self

4/10

Poor

29 Jan 2025

Keisha

Although the only staff member on the premises helped me find a cleaner room with cleaner sheets, the fact remains every room had stained sheets. When I called asking for housekeeping to change our sheets, I was told to go to the front to get the sheets myself due to the hotel not being 5 star. There was no housekeeping and I would have to change the sheets myself. My husband complained since we were spending our money to be there. As stated in the first sentence, the staff member did show me two other rooms. I was allowed to pull down the sheets check for stains. The third room was better, but still stained. The hotel also smelled bad. I don’t usually leave poor reviews, but if someone is spending their money, they should be informed.

Leisure Family

10/10

Exceptional

28 Jan 2025

Charles

A nice place to be if you can't be at home.

Well I'd like to start off by thanking the staff at this hotel for always trying to accommodate me with special request I know it's not always possible but I do know that they always do their best to try and make it happen I have been going to this particular hotel for the last month now for work and I can say I'm always impressed with the level of service I receive from the staff at check-in.

Business

6/10

Pleasant

23 Jan 2025

Mahlon

It was a place to get a night's sleep. We arrived late and left early.

Business Partner

10/10

Exceptional

22 Jan 2025

Steven

Good

10/10

Exceptional

11 Jan 2025

Fabia

My stay at this hotel was exceptional from start to finish. The staff was warm, attentive, and eager to make my visit as comfortable as possible. The room was spotless and well-appointed, with modern amenities and a cozy atmosphere. Overall, the attention to detail and quality of service exceeded my expectations, and I would highly recommend this hotel to anyone looking for a quiet, calm, and stress-free experience.

Business_and_leisure Family_with_children

2/10

Poor

08 Jan 2025

Richard

Poor Trservation Desk

I was told by phone that they would accept prepaid Visa card as long as the amount included the full room price plus $100 deposit which would be credited back if there were not accidental charges. Then when I checked in, I was told could not use the prepaid Visa card for accidental cost but only for room fees. The next I was charged on my Amex card the full day room cost and was told the prepaid Visa card could not be used

Partner

10/10

Exceptional

03 Jan 2025

Heather

....

2/10

Poor

29 Dec 2024

matthew

Someone tried to break down my hotel room door to get in and rob me I had tocall 911 it was the worst experience of my life!

Business

2/10

Poor

28 Dec 2024

Kristina

The only redeeming thing about this hotel were the courteous staff, otherwise it would have gotten one star for everything. The main area smelled and looked like it had not been cleaned in a while. It’s supposed to be a smoke free facility, yet obviously people were smoking. Our room reeked of marijuana, there were several unsavory people hanging outside due to the bar across the parking lot, and overall it did not feel safe. We won’t stay here again.

Leisure Partner

10/10

Exceptional

27 Dec 2024

Charles

How comfortable place to lay my head after a long

I've been to this location a few times and have always been able to get a good night's rest the place is very clean and well-kept and quiet at night.

10/10

Exceptional

26 Dec 2024

Juan R.

Baltimore visit

Our stay was very good, room was clean, organized with a mid size refrigerator and mini stove. These amenities made the stay even better. Bed was a queen which would have been much better if they provided king size beds. Would stay here again without questioning.

Partner

10/10

Exceptional

23 Dec 2024

Laura

The staff was nice I had my birthday party across the street from the hotel so I booked the room so I didn't have to drive home definitely would stay again

Leisure Self

10/10

Exceptional

21 Dec 2024

Charles

Got some much needed rest!

My stay was restful and comfortable

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Charles

Nice place to get some rest

There to get some sleep after a long trip on business and the room and the hotel as a whole accommodated me.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Heather

It was nice

10/10

Exceptional

07 Dec 2024

Gary

,

4/10

Poor

23 Nov 2024

Verified traveler

A real dump

Smells bad in rooms and in halls, toilet leaks, faucet handle backwards, bugs, clerk did not speak or understand English well. Hallway floors dingy. No free coffee in rooms. Can’t dial other rooms using the phones. Shady looking people staying there. One person with a shopping cart sleeping outside.

Friends_and_family Family

2/10

Poor

18 Nov 2024

Janobel

Terrible dirty

Dirty. The room and the entire hotel is not a clean place to visit or stay. Run down.

Self

10/10

Exceptional

10 Nov 2024

Amanda

Was good for what I needed it for and was a decent price. Would stay here again the rooms was clean and the front desk staff was nice. Only thing I can say is they allow pets and we was in a room near 3 animals and I’m not a dog person so was a little uncomfortable. Maybe they should think about having anyone that checks in with pets all stay on one floor

Leisure Partner

2/10

Poor

12 Oct 2024

todd

This property was absolutely nasty. There was hair in the bathroom, the towels were old and stained, the carpet throughout the building was soiled, the countertops were in disrepair, the walls were poorly painted, the hallways smelled, the electrical box in my room was sealed shut with a random screw, the floors were sticky, the toilet was dirty, and this is a SHORT list of the issues! Never stay at this hotel. Expedia should cease to allow this hotel to be accessible via its website.

Business Family

2/10

Poor

29 Sep 2024

Rosa

Nothing

Family

6/10

Pleasant

09 Sep 2024

C.Rob

Hotel could use some modern updates and touching up .

Leisure Self

2/10

Poor

07 Sep 2024

Danielle

After regular check in hours, the lobby door is kept locked. I was calling the front desk for over 20 minutes. I was finally let in by another hotel guest. After waiting another 15 minutes, the front desk lady finally came back smelling like marijuana saying she was on break. Once entering my room, I noticed a huge puddle of water under the bathroom sink. I placed a towel down with the intentions of informing the front desk but couldn't locate anyone again. I was informed that I would need to check out when leaving but again after waiting over 10 minutes for someone to come to the front desk, I left the room key near the computer and left. Horrible experience, room and staff. Stay away

Leisure Self